Lucknam Park, Emblems Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 79 reviews

Lucknam Park, Emblems Collection - Image 1
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Description

Hotel extras

  • Palladian mansion dating from 1720, set in 500 acres of listed parkland

  • Two restaurants: Michelin-starred and casual dining with bar

  • A sanctuary for wellness in a multi-award-winning spa

  • An equestrian Centre to discover Wiltshire by horseback

  • A stage for enchanting weddings, private dinners, and business events

Our accommodation(s)

Hotel location

Lucknam Park, Emblems Collection

Lucknam Park, Colerne
SN14 8AZ CHIPPENHAM
United Kingdom

GPS:51.455, -2.2594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  79 reviews

Customer review rating 4.0/5

Eileen Y. Friends - Confirmed reviews ALL

the most comfortable bed and even more importantly, the most comfortable pillows! Very friendly service, most of your staff looked like they enjoy working there, something the guests will very unconsciously but positively absorb in I think. Thank you for a lovely weekend.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, Sakis

Customer review rating 5.0/5

Joe H. Couples - Confirmed reviews ALL

Great time, peaceful, excellent staff, excellent rooms and spa

Dear Joe, Thank you for taking the time to share your experience! We are so glad you found our hotel peaceful and enjoyed the staff, rooms, and spa. We hope to have the pleasure of hosting you again soon for another relaxing getaway. Kind regards, Sakis

Customer review rating 5.0/5

Fiona W. Friends - Confirmed reviews ALL

Staff excellent, hotel very attractive, spa very good

Dear Fiona, Thank you for the wonderful feedback! We are delighted to hear that you enjoyed our atmosphere, spa, and the service from our team. We hope to welcome you back soon. Kind regards, Sakis

Customer review rating 4.0/5

Tomoko L. Couples - Confirmed reviews ALL

It was comfortable stay. However, there were a few issues. We stayed 2 night. I felt we were upgraded for only 1st night, not for 2nd day/night. We had dinner at Hywel Jones on 1st evening. The reception told us that we were upgraded to 7 course meal. When we were presented the bill, the bill was showing 7 course price and they had to change the bill. 2nd evening, we had dinner at Walled Garden. The price on the menu and the check out (bill) price was different. They had to change the bill again. Both evenings dinners, if we were not careful, we would have been charged more. I don't think this should happen at all and particularly for 2 evenings. Despite of the above comments, we would like to come back and stay at Lucknam Park.

Dear Tomoko L., Thank you for your feedback. While I am glad you found your stay comfortable, I am truly sorry for the billing errors. This is certainly not the seamless experience we strive to provide. We have addressed this with our food & beverage team to ensure such errors do not happen again. We look forward to welcoming you back and please contact me directly for your next booking so I can oversee this personally. Warm regards, Sakis

Customer review rating 4.5/5

Emma C. Couples - Confirmed reviews ALL

Our stay was was lovely, an unfortunate fire alarm going off at 1.30am on our second night but this can’t be helped. Your staff were absolutely brilliant, attentive, friendly, helpful and welcoming in all areas of the hotel.

Dear Emma, Thank you for your kind review! We are so glad you had a lovely stay, though we sincerely apologise for the 1:30 am fire alarm. While safety is our priority, we know how disruptive a late-night alarm can be. We are incredibly proud that our brilliant staff looked after you so well despite the interruption. I will be sure to pass your praise along to the whole team for being so welcoming and helpful! We hope to welcome you back soon for a much more peaceful night's sleep. Best regards, Sakis

Other web-users rate our hotel

  • 59 reviews 9.6/10 Location
  • 90 reviews 7.3/10 Room
  • 190 reviews 8.3/10 Service
  • 103 reviews 9.2/10 Amenities
  • 102 reviews 9.4/10 Wellness Area
  • 41 reviews 5.4/10 Value
  • 38 reviews 5.6/10 Comfort
  • 29 reviews 5.9/10 Cleanliness

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