Lucknam Park, Emblems Collection 5 stars

I love Lucknam Park! it is so peaceful and chilled and the staff are all so lovely and accommodating. I think it is my favourite hotel in England!

The scene is so beautiful. Food at Walled Garden Restaurant is so good. Activities are fun, esp the clay pigeon shooting. Leisure facilities, they have it all. Spa and treatment are very soothing. The problem is that the beddings are not comfortable. We woke up several times sleeping unwell. Overall the service is good, however I feel there’s a tiny different treatment towards Asian clients.

Room was comfortable but considering cost - did not level up to expectations in size or luxury factor. Main restaurant was closed for dinner during our stay and Garden restaurant was extremely busy. Had issues with our mains which had to be sent back to be re cooked - spoilt the evening. Spa whilst lovely set up - the indoor outdoor pool had a jacuzzi experience on ‘loop’ with only one small corner running jacuzzi. Meant one had to swim from one end to the next chasing the experience - bizarre. As the pool was busy this also made it highly impractical. Nice grounds, service patchy but you could see staff trying. Overall - not living up to expectations or price bracket.

A stay at Lucknam Park was a nice way to pass Easter weekend in spite of the less than clement weather. Whilst the hotel itself is not, I would posit, in the same league as Cliveden, the service is just as good if not better and the food, in my opinion, is better suited to a relaxing country house stay. We did not try Hywel Jones’ Michelin star restaurant but ate a couple of times in the Walled Garden restaurant which was very good.We also enjoyed their cocktails! The cottage accommodation was particularly suitable for us and our dogs, it was well appointed and quietly situated with a small enclosed garden which gave us peace of mind. The accommodation was, on the whole, comfortable and save for a couple of minor gripes, like a bulb in the bathroom which needed replacing and the ubiquitous toiletries secured to the wall (which seem an anathema in a hotel of this calibre) there was little with which we could find fault. I do struggle to understand why hotels assume (at this price point) that we are going to steal toiletries; honestly it is a little offensive. I should add that the securing of toiletries to the wall is rather an irritation in the bathroom as the toiletries are fixed in the shower and therefore impossible to use if you’re having a bath. Someone has not thought about this. We had a really nice welcome from Gareth and although I am a Platinum Accor member, we expected to receive the usual free drinks, these were not in fact credited to our account. A pity - but an irritation only. David in the bar at the Walled garden restaurant was particularly entertaining but all of the staff offered great service and the food was really enjoyable. We particularly appreciated being able to take our dogs into the bar area for a drink and light meal, especially as the tables are spaced far apart giving us peace of mind and ensuring that no other guests were troubled by them. We were pleased to see electric car chargers made available, but it is a shame that other guests decided to leave their cars on charge for over 24 hours making it impossible for us to use the chargers. It might be sensible for the hotel to put some sort of restriction on this so that all guests using electric cars benefit. Overall, a good experience. Thanks!

We recently stayed at Lucknam Park and had a wonderful start to our trip. The reception team provided a warm, seamless welcome, and the spa facilities were a true highlight—we particularly enjoyed the hydrotherapy pool. While the food quality at both Hywel Jones and The Walled Garden was excellent, the service, unfortunately, did not match the Michelin 3-key setting. At The Walled Garden, we waited nearly an hour for two coffees, despite checking on the order four times. Furthermore, our dining experience at Hywel Jones was marred by finding bones in the salmon course for both of us, and we were eventually presented with an incorrect bill. Lucknam Park is a beautiful estate, but the attention to detail in the dining rooms needs improvement to match the rest of the experience.