ibis Liverpool Centre Albert Dock - Liverpool One Hotel 3 stars

TripAdvisor rating 4.0/5 2,301 reviews
ibis Liverpool Centre Albert Dock - Liverpool One
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+ 15 Services
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Room 1

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Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

  • Tate Liverpool and The Beatles Story museum located nearby

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY
liverpool
united kingdom

Tel: +441513173310

Fax: (+44)151/7069810

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   NORTON STREET

  • By plane

    JOHN LENNON AIRPORT At 8.05km / 5 miles

  • By plane

    LIVERPOOL AIRPORT At 9.66km / 6 miles

  • By plane

    LIVERPOOL AIRPORT At 8.05km / 5 miles

  • By plane

    LIVERPOOL J.LENNON At 5km / 3.11 miles

  • By plane

    MANCHESTER AIRPORT At 80.46km / 50 miles

  • By plane

    MANCHESTER AIRPORT At 15km / 9.32 miles

  • By boat

    FERRIES At 0.97km / 0.6 miles

  • By boat

    IRISH FERRIES At 0.8km / 0.5 miles

  • By boat

    ISLE OF MAN FERRY At 0.97km / 0.6 miles

  • By boat

    MERSEYSIDE FERRIES At 0.16km / 0.1 miles

  • By boat

    Mersey Ferries At 1km / 0.62 miles

  • By car

    M62 At 329.92km / 205 miles

  • By car

    MOTORWAY M57 At 6.44km / 4 miles

  • By car

    MOTORWAY M62 At 0.1km / 0.06 miles

  • By train

    LIVERPOOL LIME STREET At 1.61km / 1 miles

GPS :53.399925, -2.98709

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Twin room with 2 beds

  • Max. number of persons: 2
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Family room with 1 double bed + 1 single bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Accessible Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12

Accessible Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 12

MyRoom by Daniel: Friendly Liverpool / Standard twin room

  • Max. number of persons: 2
  • Area: From 14
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Borja: Historic Liverpool / Standard twin room

  • Max. number of persons: 2
  • Area: From 14
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews for
ibis Liverpool Centre Albert Dock - Liverpool One

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,655 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,301 reviews

Welcoming, comfortable and ideally situated

TripAdvisor rating 4.0/5

Gillian B Couples - 18/01/2020 TripAdvisor review

Friendly staff to greet you. The most comfortable large beds (2 singles put together) with quality bedding. Great position opposite Albert Docks and a short wander to Liverpool One and everything else Liverpool has to offer for dining, shopping and Museums/Galleries. I would recommend a visit up the Liver Building then a trip on the Tourist bus (hop on and off) to get your bearings. A great hotel and good prices.

Fantastic as usual.

Customer review rating 4.2/5

Agnes M. Families - 16/01/2020 Confirmed reviews ALL

The friendly staff and comfortable clean rooms make me come back time and again it's like a home from home.

Dear AGNES M., It is always a real pleasure to receive your positive feedback. We are very glad that you enjoyed once again your stay with us and you felt like at home. Our team will be delighted to read your lovely comments. Thank you again for sharing your experience and we look forward to welcoming you back again soon. Sincerely, Apolline Lecocq, Assistant General Manager.

Thanks

Customer review rating 4.2/5

Alan Y. Couples - 16/01/2020 Confirmed reviews ALL

Thanks Good stay room was clean and location was great

Dear ALAN Y., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Very central

Customer review rating 4.2/5

Louise Couples - 16/01/2020 Confirmed reviews ALL

The room was not very clean and quite noisy outside from early morning

Dear LOUISE K., Thank you for taking the time to tell us about your experience at the ibis Liverpool Centre Albert Dock - Liverpool One. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephen Maddison Team Leader

Value for Money

Customer review rating 4.2/5

Kevin Families - 16/01/2020 Confirmed reviews ALL

Good service, room was good, breakfast was great.

Dear CHRISTOPHER B., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Perfect

Customer review rating 4.2/5

Amin Friends - 16/01/2020 Confirmed reviews ALL

It is a perfectly located hotel for the museums and galleries.

Dear AMIN M., Thank you for taking the time to leave your review; we are very pleased that you had a lovely time in Ibis Liverpool Centre Albert Dock and you found the location of our hotel very convenient. Please rest assured, I will be sharing your positive comment with all our team. I apologise that our reception team forgot to mention that the welcome drink voucher was with your key card in the key card holder. Feel free to request it in future, if it was accidently missing. I am going to make sure that our team will mention it during check-in time from now. Thank you again for sharing your experience, and we hope we will get the opportunity to welcome you back again soon. Sincerely, Apolline Lecocq, Assistant General Manager.

Convenient stay

Customer review rating 4.2/5

Richard Families - 15/01/2020 Confirmed reviews ALL

A nice stay, close to Albert Dock, for a good price

Dear RICHARD B., Thank you for taking the time to leave your review; we are very pleased that you had a lovely time in Ibis Liverpool Albert Dock and you found the location of our hotel very convenient. Please rest assured, I will be sharing your positive comment with all our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apolline Lecocq, Assistant General Manager.

Super location

Customer review rating 4.2/5

Legendboy Couples - 15/01/2020 Confirmed reviews ALL

Clean room, fairly quiet, lovely bathroom recently updated, bedroom a little cramped though and the padded seat under the worktop was useless, well for adults at least. The big plus was it's great location, near to Albert docks and the centre of town. We didn't use the restaurant or bar to comment on.

Dear MICHAEL K., Thank you for taking the time to leave your review; we are pleased that you had a lovely time in Ibis Liverpool Centre Albert Dock and you found the location of our hotel very convenient. Please rest assured, I will be forwarding your positive comment with all our team. I apologise for the size of the room; unfortunately there is not a lot we can do about it. We do have some rooms slightly bigger in the hotel; feel free to request it at the booking time in future. Thank you again for sharing your experience, and we hope we will get the opportunity to welcome you back again soon. Sincerely, Apolline Lecocq, Assistant General Manager.

Great location - great service and stay.

Customer review rating 4.2/5

Anonymous Couples - 13/01/2020 Confirmed reviews ALL

Great - nice room - very good breakfast - friendly and helpful staff.

Dear DAVID A., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apolline Lecocq, Assistant General Manager.

Excellent value

Customer review rating 4.2/5

Linda C. Couples - 12/01/2020 Confirmed reviews ALL

Very clean comfortable rooms. Easy access and handy parking.

Dear LINDA C., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apolline Lecocq, Assistant General Manager.

2 night stay

Customer review rating 4.2/5

Kevin P. Couples - 12/01/2020 Confirmed reviews ALL

Brilliant hotel excellent location brilliant staff

Dear KEVIN p., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apolline Lecocq, Assistant General Manager.

Nice place

Customer review rating 4.2/5

Aleksandr Solo - 12/01/2020 Confirmed reviews ALL

Nice location in city center and near with the docks. Tasty breakfast but the same every day. Fast check in and check out. Friendly staff.

Dear ALEKSANDR M., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we will get the opportunity to welcome you back again soon. Sincerely, Apolline Lecocq, Assistant General Manager.

Excellent

Customer review rating 4.2/5

Neil Couples - 11/01/2020 Confirmed reviews ALL

Good

Dear NEIL B., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Parking is £10 per day for guests, which is advertised on all websites we are listed on. The price we charge is competitive for the area of the city we are located. Thank you again for sharing your experience, and we hope we will get the opportunity to welcome you back again soon. Sincerely, Apolline Lecocq, Assistant General Manager.

Good location and friendly staff.

Customer review rating 4.2/5

Clifford J. Families - 11/01/2020 Confirmed reviews ALL

Clean and well maintained, friendly and helpful staff, good food with quick service. Hot drinks are complimentary but a donation to a cancer charity is suggested. Good location for the Albert Dock and a 10 minute walk to Liverpool One shopping.

Dear CLIFFORD J., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Ideal location

Customer review rating 4.2/5

Cari Families - 10/01/2020 Confirmed reviews ALL

Great location... rooms clean and people always friendly

Dear CARI O., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Great 2 night stay

Customer review rating 4.2/5

Stephen Couples - 10/01/2020 Confirmed reviews ALL

As expected at an IBIS. Clean, efficient, welcoming

Dear STEPHEN C., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Good service, basic room

Customer review rating 4.2/5

Anonymous Business - 09/01/2020 Confirmed reviews ALL

Simple check in process and good for a basic stay

Dear SIAN E., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Nice Hotel - Poor Bed

Customer review rating 4.2/5

Eric Couples - 09/01/2020 Confirmed reviews ALL

The stay was lovely, my only complaint was that we had two single toppers in one double bed which meant that when I woke up in the morning cuddling My girlfriend, I was lying in the crack with a sore back from twisting. was disappointed as I normally like Ibis, but I was underwhelmed buy the bed so deducted significant marks for that reason.

Dear ERIC W., Thank you for taking the time to leave your review; we are pleased that you enjoyed your stay with us. Thank you for your feedback regarding the bed in room 424, we are taking note of your comment and we will have a look to get a thicker topper for this bed. I apologise for any inconvenience it may have caused you. Thank you again for sharing your experience, and we hope we will get the opportunity to welcome you back again soon. Sincerely, Apolline Lecocq, Assistant General Manager.

Great

Customer review rating 4.2/5

Carl C. Friends - 08/01/2020 Confirmed reviews ALL

Comfortable

Dear CARL C., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apolline Lecocq, Assistant General Manager.

Great stay

Customer review rating 4.2/5

Chris B. Families - 08/01/2020 Confirmed reviews ALL

Lovely clean room clean towels and bedding lovely breakfast although room was cold

Dear C b., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader
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