ibis Liverpool Centre Albert Dock - Liverpool One 3 stars

Customer review rating (ALL Rating) 4.3/5 1,525 reviews

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Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

Our accommodation(s)

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Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY LIVERPOOL
United Kingdom

GPS:53.399925, -2.98709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Non contractual photo

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,525 reviews

TripAdvisor Rating  3.8/5  2,678 reviews

Customer review rating 4.0/5

Neil J. Families - Confirmed reviews ALL

Easy car parking and efficient staff at reception. Room clean and a decent size.

Dear Neil, Thank you for taking the time to share your positive experience. It is delightful to hear that you found our location convenient, appreciated the efficiency of our staff and enjoyed the cleanliness and size of your room. We hope to welcome you back soon. Kind regards Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock

Customer review rating 4.5/5

Linda B. Couples - Confirmed reviews ALL

We always stay at the Ibis it's a fantastic place good location. Lovely friendly staff. Also spotless.

Dear Linda, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, friendly staff and the cleanliness of our hotel. We look forward to welcoming you back on your next visit. Kind regards Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock

Lovely place to stay

TripAdvisor rating 5.0/5

Nickrowley1980 TripAdvisor review

Always stay here it is a lovely friendly clean hotel Staff are friendly check in was easy and straight forward you are close to the town and the marks & Spencer‘s Arena, it’s just five minutes away over the road The only issue is some people are just ignorant and rude that stay here I Got woke up a couple of times by people talking loud as they walk by he room in stead of whispering But don’t let that put you of

Dear Nick, Thank you for your kind words regarding your recent stay at ibis Liverpool Centre Albert Dock. We are pleased to hear that you appreciate our friendly staff and the cleanliness of our hotel. Your feedback about the noise disturbances caused by other guests is noted and we understand how this can impact your experience. We strive to maintain a comfortable environment for all our guests and will continue to reinforce our policies regarding respectful behavior in shared spaces. We look forward to welcoming you back for another enjoyable stay. Kind regards Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock

Customer review rating 4.5/5

Sean O. Friends - Confirmed reviews ALL

Friend and efficient staff, no problems checking in. Centrally located for the Hill Dickinson stadium. Although room was basic compared to other Ibis hotels, it was good value, clean and was more than adequate for a one night stay. The 3am bar was a bonus. Would definitely stay there again.

Dear Sean, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our hotel to be clean, affordable and well-located for your needs. It is wonderful that our staff made a favorable impression and we appreciate your comments about the 3am bar. We look forward to welcoming you back on your next visit. Kind regards Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock

Customer review rating 1.5/5

Natalie F. Friends - Confirmed reviews ALL

When checking in, receptionist was very short and rude towards, felt uncomfortable to ask questions, didn’t explain to us about breakfast, check out times, heating in room etc. was only one member of staff the rest were nice.

Dear Natalie, Thank you for your feedback regarding your recent experience. I am sorry to hear that the service you received at check-in did not meet your expectations. We take guest comfort seriously and I appreciate your comments about staff interactions, which will be addressed with the team. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

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Other web-users rate our hotel

  • 3,003 reviews 9.6/10 Location
  • 3,038 reviews 5.7/10 Room
  • 2,121 reviews 8.3/10 Service
  • 57 reviews 4.6/10 WiFi
  • 1,719 reviews 3.8/10 Comfort
  • 1,278 reviews 7/10 Cleanliness
  • 1,116 reviews 7.3/10 Breakfast

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