ibis Liverpool Centre Albert Dock - Liverpool One 3 stars

Customer review rating (ALL Rating) 4.3/5 2,064 reviews

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ibis Liverpool Centre Albert Dock - Liverpool One - Image 1
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27 Wapping, L18LY LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

Our accommodation(s)

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Room 1

Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY LIVERPOOL
United Kingdom

GPS:53.399925, -2.98709

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Non contractual photo

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,064 reviews

TripAdvisor Rating  3.8/5  2,643 reviews

Great location, clean but really bad mattresses.

TripAdvisor rating 3.0/5

emma h TripAdvisor review

Dear Emma Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and cleanliness. However, we sincerely apologise for the discomfort you experienced with the mattresses. Your comments about the beds have been noted and we will take them into consideration as we continuously strive to improve our guest experience. Kind regards, Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 4.0/5

Nick Solo - Confirmed reviews ALL

Dear Nick, Thank you for your feedback. We appreciate your kind words about our location and cleanliness. We understand your concerns regarding pricing and strive to offer value for our guests. Your insights are invaluable to us. Kind regards, Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Good value Hotel with friendly staff and a great location.

TripAdvisor rating 5.0/5

Mobile45509245115 TripAdvisor review

Dear Guest, Thank you for sharing your thoughtful review regarding your recent stay at our hotel. We are delighted to hear that you found our location advantageous and that our staff made a positive impression with their friendliness and efficiency. We appreciate your feedback on the room amenities and are pleased that you found it clean and comfortable. Your suggestions regarding additional shelving in the shower and an extra small towel for hair are valuable, and we will take them into consideration as we continually seek to enhance our guest experience. We are also glad to know that you enjoyed the breakfast service, although we acknowledge your desire for a wider selection. Your comments will be shared with our team to ensure we meet our guests' expectations. Thank you for recommending us; we strive to provide good value for our guests. We hope to welcome you back to ibis Liverpool Centre Albert Dock in the future. Kind regards, Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Could have been better

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your comments about the room amenities and the need for modernisation. We continuously evaluate our facilities to enhance guest experiences. Your insights are valued as we strive to improve. Kind regards, Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Enjoyable stay

Customer review rating 5.0/5

Douglas T. Friends - Confirmed reviews ALL

Dear Douglas, Thank you for your kind words regarding your recent stay. We are delighted to hear that our team made your experience enjoyable and that you appreciated the facilities. Your feedback is invaluable to us. Kind regards, Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

In partnership with TripAdvisor

Other web-users rate our hotel

  • 3,337 reviews 9.6/10 Location
  • 3,361 reviews 5.9/10 Room
  • 2,405 reviews 8.5/10 Service
  • 45 reviews 3.8/10 WiFi
  • 1,851 reviews 3.8/10 Comfort
  • 1,470 reviews 7/10 Cleanliness
  • 1,225 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.