ibis Liverpool Centre Albert Dock - Liverpool One 3 stars

Customer review rating (ALL Rating) 4.3/5 2,104 reviews

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ibis Liverpool Centre Albert Dock - Liverpool One - Image 1
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27 Wapping, L18LY LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

Our accommodation(s)

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Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY LIVERPOOL
United Kingdom

GPS:53.399925, -2.98709

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Non contractual photo

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,104 reviews

TripAdvisor Rating  4.0/5  2,632 reviews

Customer review rating 1.5/5

Beste T. Couples - Confirmed reviews ALL

The room was spacious and comfortable. The location is also very nice BUT the employees are incredibly sullen. They are never helpful. We asked for help with a technical problem from Whatsapp. No one cared even though they saw the message. I asked for housekeeping service and no one came. I felt very uncomfortable.

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your room comfortable and appreciated our location. However, we sincerely apologise for the lack of assistance you experienced from our team. Our staff is trained to provide support and we regret that we fell short during your visit. Your comments will be reviewed to ensure we enhance our service moving forward. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Comfy room - good stay - good view of Albert Dock

Customer review rating 4.5/5

Carole O. Couples - Confirmed reviews ALL

Well located, everything you needed

Dear Carole, Thank you for your kind feedback. We're delighted to hear that you enjoyed your stay and appreciated the comfort of your room and the lovely view of Albert Dock. We look forward to welcoming you back in the future. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Great location for Albert Dock and conference centre

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Basic, but comfortable and clean room. Could have been warmer, but did stay during a particularly cold period

Dear Guest, Thank you for your kind feedback regarding our location and the comfort of your room. We appreciate your understanding regarding the temperature during your stay; we strive to ensure a pleasant experience for all our guests. Kimd regards Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good check in. Good price. Clean room

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed a smooth check-in, found our pricing satisfactory and appreciated the cleanliness of your room. We look forward to welcoming you back in the future. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Everything I needed for my short stay

Customer review rating 5.0/5

Martin E. Friends - Confirmed reviews ALL

Excellent service, highly recommend

Dear Martin, Thank you for your positive feedback! We are delighted to hear that our service met your needs during your stay. Your recommendation is greatly appreciated and we look forward to welcoming you back in the future. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

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Other web-users rate our hotel

  • 3,353 reviews 9.6/10 Location
  • 3,395 reviews 5.9/10 Room
  • 2,453 reviews 8.4/10 Service
  • 43 reviews 4.7/10 WiFi
  • 1,866 reviews 3.8/10 Comfort
  • 1,483 reviews 6.9/10 Cleanliness
  • 1,240 reviews 7.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.