ibis Liverpool Centre Albert Dock - Liverpool One 3 stars

Customer review rating (ALL Rating) 4.3/5 1,519 reviews

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Description

Hotel extras

  • Central location, with plenty of nearby transport links, free Wi-Fi throughout the hotel.

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Restaurant serves a choice of international cuisine

  • Pet friendly (chargeable)

  • Onsite car park (chargeable)

Our accommodation(s)

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Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY LIVERPOOL
United Kingdom

GPS:53.399925, -2.98709

Access and transport

Hotel services

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On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGGS

Non contractual photo

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,519 reviews

Customer review rating 5.0/5

Andrew K. Solo - Confirmed reviews ALL

Easy , food and drink , nice shower and room is relaxing

Dear Andrew, Thank you for your kind words regarding our friendly staff and the ease of your stay. We are pleased to hear that you enjoyed the food and drink options, as well as the comfort of your room. Your feedback is greatly appreciated. Best regards, Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 3.5/5

Rick A. Couples - Confirmed reviews ALL

Receptionist did not recognise that we are Gold members and did not mention that we had a complimentary drinks. He did not know how to process our room upgrade.

Dear Rick, Thank you for your feedback regarding your recent stay with us. I apologise for the oversight concerning your Gold membership benefits and the room upgrade process. Our team is trained to recognize member status, and I appreciate your comments as they will help us to enhance our guest experience. Best regards, Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 3.0/5

Christopher W. Families - Confirmed reviews ALL

Cooked Breakfast - poor range of items. Single beds not very wide

Dear Christopher, Thank you for your feedback regarding your recent stay. We appreciate your comments on our location. However, I regret to learn that the breakfast selection did not meet your expectations and that the bed size was not satisfactory. Your insights are valuable to us. Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 5.0/5

Lily P. Solo - Confirmed reviews ALL

Really clean and comfortable space for one night. Bathroom was particularly nice, I was really impressed for the price.

Dear Lily, Thank you for your positive feedback. We are delighted to hear that you found our hotel clean and comfortable and that the bathroom exceeded your expectations. We appreciate your kind words and hope to welcome you back for another enjoyable stay. Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 5.0/5

Alice W. Business - Confirmed reviews ALL

Enjoyed my entire stay....excellent customer service, perfect location and great breakfast

Dear Alice, Thank you for taking the time to share your positive experience. We are thrilled to hear that you enjoyed your stay, appreciated our customer service and found our location and breakfast to your liking. We look forward to welcoming you back in the future. Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Other web-users rate our hotel

  • 2,946 reviews 9.6/10 Location
  • 3,002 reviews 5.7/10 Room
  • 2,090 reviews 8.3/10 Service
  • 58 reviews 3.8/10 WiFi
  • 1,696 reviews 3.8/10 Comfort
  • 1,238 reviews 7.1/10 Cleanliness
  • 1,113 reviews 7.1/10 Breakfast

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