ibis Liverpool Centre Albert Dock - Liverpool One 3 stars

Customer review rating (ALL Rating) 4.2/5 1,552 reviews

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Description

Hotel extras

  • Central location, with plenty of nearby transport links, free Wi-Fi throughout the hotel.

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Restaurant serves a choice of international cuisine

  • Pet friendly (chargeable)

  • Onsite car park (chargeable)

Our accommodation(s)

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Room 1

Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY LIVERPOOL
United Kingdom

GPS:53.399925, -2.98709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGGS

Non contractual photo

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,552 reviews

Customer review rating 2.0/5

Lorraine C. Friends - Confirmed reviews ALL

Dear Lorraine, Thank you for your feedback regarding your recent stay. We are glad to hear that you appreciated our location and the cleanliness of the rooms. However, we regret that our breakfast did not meet your expectations. Your comments regarding the scrambled eggs will be reviewed with our team. Kind regards, Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 5.0/5

Jonathan C. Couples - Confirmed reviews ALL

Dear Jonathan, Thank you for your kind feedback. We are delighted to hear that our location and pricing met your needs during your stay. Our team strives to provide excellent service and it is rewarding to know that you found them helpful. Kind regards, Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 5.0/5

Darren R. Solo - Confirmed reviews ALL

Dear Darren, Thank you for your kind words regarding our customer service. We are delighted to hear that our team, particularly Liina, Jessica, Juan and Simon, contributed positively to your experience. Your feedback is greatly appreciated and we look forward to welcoming you back soon. Kind regards Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 4.0/5

Mark W. Friends - Confirmed reviews ALL

Dear Mark, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and your room comfortable and clean. It is our aim to provide a pleasant experience for our guests and we appreciate your kind words. Kind regards, Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 4.0/5

Paul C. Solo - Confirmed reviews ALL

Dear Paul C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient for exploring the city. However, I sincerely apologise for the discomfort you experienced with the bed firmness and the issues with our car park system. It is indeed unfortunate that this caused inconvenience for both you and our staff during your stay. Please rest assured that your comments will be taken into consideration as we continually seek to enhance our services and facilities. Thank you once again for sharing your thoughts. Kind regards Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Other web-users rate our hotel

  • 2,896 reviews 9.5/10 Location
  • 2,938 reviews 5.7/10 Room
  • 2,033 reviews 8.4/10 Service
  • 51 reviews 5.1/10 WiFi
  • 1,652 reviews 3.8/10 Comfort
  • 1,212 reviews 7/10 Cleanliness
  • 1,107 reviews 6.9/10 Breakfast

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