ibis Liverpool Centre Albert Dock - Liverpool One Hotel 3 stars

Customer review rating 4.3/5 8,169 reviews

ALLSAFE approved hotel

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ibis Liverpool Centre Albert Dock - Liverpool One
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+ 8 Services

Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

  • An ALLSAFE certified hotel. We have introduced elevated hygiene & prevention measures

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY liverpool
united kingdom

Tel: +441513173310

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :  NORTON STREET

  • By plane

    JOHN LENNON AIRPORT At 8.05km / 5 miles

  • By plane

    LIVERPOOL AIRPORT At 9.66km / 6 miles

  • By plane

    LIVERPOOL AIRPORT At 8.05km / 5 miles

  • By plane

    LIVERPOOL J.LENNON At 5km / 3.11 miles

  • By plane

    MANCHESTER AIRPORT At 80.46km / 50 miles

  • By plane

    MANCHESTER AIRPORT At 15km / 9.32 miles

  • By boat

    FERRIES At 0.97km / 0.6 miles

  • By boat

    IRISH FERRIES At 0.8km / 0.5 miles

  • By boat

    ISLE OF MAN FERRY At 0.97km / 0.6 miles

  • By boat

    MERSEYSIDE FERRIES At 0.16km / 0.1 miles

  • By boat

    Mersey Ferries At 1km / 0.62 miles

  • By car

    M62 At 329.92km / 205 miles

  • By car

    MOTORWAY M57 At 6.44km / 4 miles

  • By car

    MOTORWAY M62 At 0.1km / 0.06 miles

  • By train

    LIVERPOOL LIME STREET At 1.61km / 1 miles

GPS :53.399925, -2.98709

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our restaurants and bars

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Non contractual photo

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Non contractual photo

Our guest reviews for
ibis Liverpool Centre Albert Dock - Liverpool One

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,169 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,361 reviews

Well located

Customer review rating 5.0/5

Richard Couples - 29/07/2021 Confirmed reviews ALL

Very friendly and helpful very happy

Great location, excellent value for money

TripAdvisor rating 5.0/5

KateSM 29/07/2021 TripAdvisor review

We stayed on night before taking a ferry. Location wax fab - right next to Albert Dock. Hotel was clean and tidy, staff friendly and welcoming. Good breakfast buffet. The room was comfortable and adequate for our needs. Would definitely stay again!

Great location, excellent value for money. Can’t fault it!

Customer review rating 5.0/5

Km, K. Families - 27/07/2021 Confirmed reviews ALL

We stayed one night before taking the ferry to Ireland. The staff were welcoming and helpful, hotel was clean and comfortable and the location was great right near the Albert Dock. Breakfast was excellent too.

All round best value high quality Hotel - superb staff perfect location for my work.

Customer review rating 5.0/5

Keith T. B. Business - 27/07/2021 Confirmed reviews ALL

All round perfect !!

Great location

Customer review rating 4.0/5

Jp Couples - 27/07/2021 Confirmed reviews ALL

Perfect location opposite entrance to Albert dock complex. Shopping centre just around the corner. Stayed in designer room, larger than standard rooms, excellent. Added bonus plenty of on sight parking at a reasonable cost. Ibis staff always friendly and welcoming.

Great location and air conditioning!!!

Customer review rating 5.0/5

Colin Couples - 27/07/2021 Confirmed reviews ALL

Fantastic hotel overlooking Albert Dock. Just up the road from the bus station that the air link bus brings you into! Close to city centre!

Great check in experience, then downhill from there

Customer review rating 0.5/5

Luke T. Friends - 26/07/2021 Confirmed reviews ALL

At check in we had a really good experience with a front of house staff member who sorted us out really quickly. However, the key didn’t work. The lady on reception was great, very apologetic, called the manager and maintenance. The two reception staff we dealt with when checking on updates were very nice and offered us a drink by way of apology for having to wait. The maintenance guy was also great. A very helpful person who clearly stayed to work on the issue a long time. We had to wait an hour and a half to see if this got fixed, it didn’t, but the reception team wouldn’t move us to a different room and we were just told to come back and check in with the night team. I don’t understand why we weren’t just moved, which I did ask a number of tones but the only response was ‘we will move you if we can’t get in’. We were late for a dinner booking as a result of this standing around. The team on the night desk weren’t there, turns out they were outside smoking and chatting. I went and knocked on the office door to see if anyone was in there, but they weren’t. They were rude when they did come in, about the fact I walked past a line of chairs blocking the bar off, when I very clearly was headed to the office. They talked to me like I was a child, asking if I understood what a line of chairs meant 3 times, and didn’t even ask me what I needed. When I explained the problem we had faced, they just made two new keys and handed them over without even saying anything. We finally got into our room at 2am and it wasn’t a great sight. The room was damp and dark, the lock on the inside wasn’t fully reattached to the door, and there was little to no air movement, very stuffy in the room. The bathroom/wet room was also not the cleanest which given the COVID-19 cleaning measures many places have had in place, was disappointing. The room amenities were poor as well. All in all a pretty poor experience I’m sorry to say and I wouldn’t stay again, despite the reception team’s best efforts to try and smooth over the issue we had of getting in our room the room itself wasn’t worth it and the attitude of the night team was really appalling.

Great stay

Customer review rating 5.0/5

Margaret L. Couples - 26/07/2021 Confirmed reviews ALL

The Ibis at Albert Dock is one of our favourite hotels. The welcome is great, staff very professional and the rooms clean and comfortable.

near to attractions,

Customer review rating 4.0/5

Melanie S. Friends - 25/07/2021 Confirmed reviews ALL

nice room but bed was too hard, there was a mattress topper on the bed but to little effect. The sink overflow hole could have done with a clean apart from that bathroom was clean. The breakfasts were great and very good value.

Good location

Customer review rating 3.5/5

Becky Couples - 25/07/2021 Confirmed reviews ALL

Good location, close to everything needed. Disappointed when we first entered the room as it smelt like someone had just had their dinner, so we had to keep the window open, but then we had to go out because the smell was lingering.

good stay

Customer review rating 4.5/5

Jim D. Solo - 25/07/2021 Confirmed reviews ALL

Friendly welcome. Smallish room but well located by Docks. Major plus was the airconditioning which kept room cool despite the very high temperatures outside.

Brilliant stay

Customer review rating 5.0/5

S. J. Friends - 24/07/2021 Confirmed reviews ALL

Loved this hotel and the staff on reception and at breakfast service were all brilliant- extra friendly and helpful. We asked about air con when we checked in as it was 31 degrees and boiling, and were immediately moved to a smaller room with air con which was a life saver. Couldn’t fault anything about our stay - nothing was too much trouble.

Well located hotel

Customer review rating 5.0/5

Margaret Couples - 24/07/2021 Confirmed reviews ALL

Really well located for Albert Dock and the Liverpool One shopping centre. Staff are very friendly and check in and check out were very quick. The bedroom is minimal, but clean and has everything you need for your stay. There's a hairdryer in the room and tea/coffee making facilities in the room too. Anything you require, eg, more tea, coffee, loo rolls etc, you just ask at reception and you get them straightaway. You can even ask for a glass of ice, which was so welcome when we stayed as the weather was so hot.

Helpful staff and relaxing atmosphere

Customer review rating 4.5/5

Anonymous Couples - 23/07/2021 Confirmed reviews ALL

Safe environment, clean and uncluttered room. Staff friendly,location perfect

Great stay

Customer review rating 4.5/5

Mariekerr Couples - 23/07/2021 Confirmed reviews ALL

Lovely room great location staff helpful

Great location

Customer review rating 3.5/5

Ninnic Friends - 23/07/2021 Confirmed reviews ALL

Room fine but only 1 tiny wsste bin, no small towels & front desk staff not very welcoming. Car park expensive

Neat , comfortable

Customer review rating 4.0/5

Pani Families - 23/07/2021 Confirmed reviews ALL

Worthwhile to consider to not to charge for car parking ( 10 pounds/day!!!)

Lovely stay

TripAdvisor rating 5.0/5

GlenMaye 23/07/2021 TripAdvisor review

The stay at the Ibis Albert Dock was excellent as always. The staff are very professional and pleasant. Breakfast is very good and rooms clean and comfortable. Would recommend this hotel as a good location for visiting Liverpool.

Great position

Customer review rating 4.0/5

Nicky Couples - 22/07/2021 Confirmed reviews ALL

Easy walking access to most sights. Great position overlooking the docks. Comfortable, clean rooms and very reasonably priced

Liverpool Weekend

TripAdvisor rating 5.0/5

gordyfisher 21/07/2021 TripAdvisor review

Ive stayed at this hotel often and it never disappoints its 5***** customer service from the staff who I find nothing is a problem the rooms are clean, the food good Superb hotel keep up the good work Ill be back for sure

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