ibis Liverpool Centre Albert Dock - Liverpool One 3 stars

Customer review rating (ALL Rating) 4.3/5 2,710 reviews

Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

  • An ALLSAFE certified hotel. We have introduced elevated hygiene & prevention measures

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
United Kingdom

GPS:53.399925, -2.98709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar


Non contractual photo

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,710 reviews

TripAdvisor Rating  4.0/5  2,524 reviews

Good location

Customer review rating 2.5/5

Joanne B. Couples - Confirmed reviews ALL

The location is great but our room was disappointing compared to the last room we stopped in. There were limited plugs, no seating next to the mirror. Only one towel each. No shampoo or body wash- both bottled were empty! The shower flooded the bathroom everytime we used it! The cleaner didn't replenish the toilet roll during our stay of 3 nights and we didn't realise until we had run out on the morning of our departure and my husband had to use the shower then use wets towels to try and dry himself!!! All small things but spoilt the weekend

Excellent location and comfortable stay.

Customer review rating 4.0/5

Adrian Families - Confirmed reviews ALL

My only negative comment is the size of the room, almost tripping over the bed on entering! However, as we never intended to say in the room other than to sleep, this did not present a problem. The hotel is very well situated and the "beer garden" at the front is a great place to relax and enjoy a drink. We did not ask for housekeeping as our stay was only 3 nights. Bar service was quick and efficient as was the check in (done online) and checkout (key-drop). In general the staff that we met were very friendly, only the female receptionist on checkin was not smiley at all; she was very serious and did not reflect feel-good atmosphere of the hotel. I would return to this hotel in the future and can recommend it.

Enjoyable stay

Customer review rating 5.0/5

Wendy W. Couples - Confirmed reviews ALL

Enjoyed staying at this clean and comfortable hotel

well located on the dock front

Customer review rating 3.5/5

Pete A. Solo - Confirmed reviews ALL

excellent stay, friendly stay, good bar prices, good bed, everything is good about the hotel except whatever they are building next door starts work at 7am and is very noisy and £10 per night to park but if you take account paying for taxis its probably cheaper.

Very disappointed!

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

We stayed in Ibis for a night, booked ahead but was charged £250 for a twin room. Very small, bath room facilities were poor like you find in a porta cabin. They have stopped providing even water bottles! Air con want working and reluctant to switch them on centrally! There is hardly any indoor dining space for guests during breakfast, people holding their plates and eating by a side table. Lifts are temperamental with swipe cards not working on them properly and a bit unsafe as the doors closed on me. This hotel doesn’t deserve more than £50/night. I would never stay there again.

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Other web-users rate our hotel

  • 3,867 reviews 9.6/10 Location
  • 4,026 reviews 5.9/10 Room
  • 3,022 reviews 8.7/10 Service
  • 41 reviews 5.3/10 WiFi
  • 2,119 reviews 3.8/10 Comfort
  • 1,831 reviews 6.9/10 Cleanliness
  • 1,709 reviews 7.1/10 Breakfast
  • 1,163 reviews 7/10 Value

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