ibis Liverpool Centre Albert Dock - Liverpool One 3 stars

Customer review rating (ALL Rating) 4.3/5 1,545 reviews

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ibis Liverpool Centre Albert Dock - Liverpool One - Image 1
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27 Wapping, L18LY LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

Our accommodation(s)

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Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY LIVERPOOL
United Kingdom

GPS:53.399925, -2.98709

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

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Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,545 reviews

TripAdvisor Rating  3.8/5  2,676 reviews

Excellent

TripAdvisor rating 5.0/5

karenhancock_12 TripAdvisor review

It was our 3rd time staying at this hotel in recent years. We brought our dog with us for the first time. It was our dogs first time in a big city and a hotel. I rang the hotel after booking to see if we could have a quiet room. Upon arrival we got parked straight away and were told we were at the end of the corridor,on the bottom floor away from the lifts and noise. Which suited us fine. Our room was clean and tidy. We know the rooms are basic but as we were only stopping 2 nights it didn't bother us. We had no problems at all with the room. The hotel is in a great location opposite the Docks with plenty of parking. All members of staff we came in to contact with were polite and friendly. We didn't have any problems with some of them not being English. We tried the breakfast Saturday morning which was good. We were happy we could sit in the bar with our dog for food and drinks. Thw drinks prices were ok,there is also a pool table in the hotel. Saturday night we had 2 pizzas which were nice. I wouldnt hesitate to stay in this hotel again and would recommend to anyone. The beds were also v comfy and my dog behaved herself,as there was no noise. I would definitely here again 😀

Dear Karen, Thank you for taking the time to share your positive experience during your recent stay with us. We are delighted to learn that you and your dog enjoyed your visit to our hotel and appreciated the quiet room arrangement. It is wonderful to know that you found our location convenient and that our staff provided you with polite and friendly service throughout your stay. We strive to maintain a clean and comfortable environment for all our guests and it is gratifying to hear that you were satisfied with your room and the amenities we offer, including the breakfast and dining options in our bar. Your feedback regarding the overall experience is invaluable and we are pleased that you would recommend our hotel to others. Thank you once again for your kind words. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 4.5/5

Catherine T. Couples - Confirmed reviews ALL

Excellent hotel within walking distance of all areas of interest and very close to the Albert Dock. Rooms are clean and beds are comfortable. Quiet.

Dear Catherine, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our hotel clean, comfortable and conveniently located near the Albert Dock. Your satisfaction is our priority and we appreciate your positive remarks. Kind regards Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 3.0/5

Tony S. Friends - Confirmed reviews ALL

Breakfast was chaos when the restaurant was busy. Staff found it hard to keep up with the food requirements.

Dear Tony, Thank you for your feedback regarding your recent stay. I regret that your breakfast experience did not meet your expectations due to the busy restaurant environment. We appreciate your comments and take them into consideration for future improvements. Kind regards Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Lovely Stay in Liverpool

TripAdvisor rating 5.0/5

jakecity TripAdvisor review

Ideally situated & very comfortable stay for our two nights in Liverpool. The staff were friendly, helpful & breakfast was really good too. Across the road from M&S Bank Arena was pleasantly surprised how easy everything was

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the comfort of your stay, as well as our friendly staff and breakfast. We hope to welcome you back in the future. Kind regards Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 4.0/5

Gary C. Families - Confirmed reviews ALL

Staff friendly, service good, room clean but a bit small for a twin - there was no space between single beds. Will be back.

Dear Gary, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you appreciated our location and the service provided by our friendly staff. We acknowledge your comments about the room size and hope to welcome you back for another enjoyable visit. Lisa Thornborrow General Manager Ibis Liverpool Centre Albert Dock - Liverpool One

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Other web-users rate our hotel

  • 3,030 reviews 9.6/10 Location
  • 3,051 reviews 5.7/10 Room
  • 2,125 reviews 8.2/10 Service
  • 58 reviews 4.6/10 WiFi
  • 1,717 reviews 3.8/10 Comfort
  • 1,289 reviews 6.9/10 Cleanliness
  • 1,117 reviews 7.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.