Mercure Oxford Eastgate Hotel 4 stars

I stayed one night with them, the hotel was excellent, good service, good location, it is one of the few Mercure hotels that gives you soft drinks and water in your room, they notify you by email before your arrival if you need anything extra.

Ask for a room with a good view. Also, if you don't want to spend all your time going through a maze of steps, etc. - tell them - so, that you can get a room closer to one of the exits. We had to go down the entire length of the hotel (from the street side) to get in/out. Took a while.

Friendly staff but tiny bedroom

Nice hotel, centrally located making it ideal to explore the city. We were greeted warmly and all details for our booking were confirmed. We had booked a privilege room which was a lovely size with a large bathroom and everything was very clean. The room was lovely and warm with a good comfortable bed. Nice extras were the robes and drinks fridge. We only ate in the hotel at breakfast. Here the greeting wasn’t quite as warm and no explanation was given about how the breakfast worked. The food was nice with a good selection however the room was cold. Both at breakfast and in the bar area in the evening the atmosphere was a bit lacking. Maybe some music would make things a bit more pleasant however all in all a nice hotel and we would stay again.

Great location, in the centre of Oxford. Limited overnight parking available for £20. We didn’t eat dinner in the Brasserie but breakfast was nice. A good choice of food available as a buffet. Relaxing lounge area with a nice bar. Lovely, friendly staff. The room was very pleasant and tastefully decorated. Comfy big bed, tea and coffee available in the room and a good choice of toiletries. Windows that open, even on the top floor. Nice bathroom with a good double shower. Not 5* opulence but 5* for cleanliness and friendliness. Had everything we needed and would definitely stay again