Mercure Oxford Eastgate Hotel

Customer review rating (ALL Rating) 4.0/5 632 reviews

Mercure Oxford Eastgate Hotel - Image 1
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Description

Hotel extras

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Our accommodation(s)

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EASTGATE BRASSERIE

Non contractual photo

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  632 reviews

Customer review rating 4.5/5

John B. Business - Confirmed reviews ALL

Brief but efficient.

Customer review rating 1.5/5

Kay R. Business - Confirmed reviews ALL

I was allocated an accessibility room on the lower ground floor. It smelled strongly of damp when I walked in and was freezing, despite the heating being on in the bedroom. There was no heating in the bathroom and I had to lay a large towel on the floor just to keep my feet from freezing. The lights did not work properly. However, the bed was comfortable.

Customer review rating 3.5/5

Adam W. Friends - Confirmed reviews ALL

Staff friendly, welcoming and helpful. Bathroom excellent. Room clean and well-proportioned. Duvet too hot. Insufficient vegan options at breakfast.

Dear Adam, Thank you for your recent stay and taking the time to share your feedback. Your comments are truly valuable for us and we hope to welcome you back to our hotel again. Sincerely, Victoria Beliakova Rooms Division Manager

Customer review rating 3.0/5

Fonny Y. Families - Confirmed reviews ALL

Everything was good but as we planned to stay again at mercure east gate hotel if we came back to oxford after travelling to cornwall and cotswold, but then we changed plan and we just took our luggages after 4 nites that we kept at mercure east gate hotel, and then we went directly to cambridge and then london. I was so sad and surprise when I opened the plastic cover of my very new Samsonite White Luggage (black label/expensive series of samsonite) and then open the luggage itself, all my clothes were wet and smell so bad and some parts of my white luggage were coloured purple stain as the liquid had spilled on it. Until now, some of them can not be cleaned even after I took to laundy service in Jakarta. I AM SO DISSAPOINTED WHY THEY TREATED MY BELONGINGS LIKE THAT, especially we are returning guests, this time is our fourth stays since December 2023.

Customer review rating 4.0/5

Juan S. R. Z. Families - Confirmed reviews ALL

Hotel is close to the 3 oldest college in Oxford, very modern rooms but keeping the charm of this historical hotel

Other web-users rate our hotel

  • 652 reviews 9.2/10 Location
  • 884 reviews 5.8/10 Room
  • 622 reviews 7.6/10 Service
  • 22 reviews 4/10 WiFi
  • 470 reviews 4.7/10 Comfort
  • 330 reviews 6.9/10 Breakfast
  • 311 reviews 4.1/10 Cleanliness
  • 307 reviews 3.7/10 Amenities

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