Mercure Oxford Eastgate Hotel

Customer review rating (ALL Rating) 4.0/5 590 reviews

Mercure Oxford Eastgate Hotel - Image 1
Mercure Oxford Eastgate Hotel - Image 2
Mercure Oxford Eastgate Hotel - Image 3
Mercure Oxford Eastgate Hotel - Image 4

Description

Hotel extras

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Our accommodation(s)

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service

EASTGATE BRASSERIE

Non contractual photo

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  590 reviews

Customer review rating 1.0/5

Loic D. Business - Confirmed reviews ALL

Bad smell in hotel, sewage! Rooms are old and not clean. Breakfast is poor.

Customer review rating 4.0/5

Janet T. Solo - Confirmed reviews ALL

reception staff most helpful , Room comfortable .

Customer review rating 3.5/5

Joanne J. Families - Confirmed reviews ALL

On arrival the corridor we first went through smelt of a urinal/sewage, this was there all 3 days. The staff were polite and helpful throughout the stay, if a bit distant. The cleaner on the first day knocked ' room service' at 9am and then again knocked, followed by opening door, chain was on. The room 505 was comfortable and clean, however the bathroom door base has seen better days. The shower was lovely and fridge and TV no concern.

Customer review rating 4.0/5

Helena M. Friends - Confirmed reviews ALL

Would recommend however we had a few niggled. We couldn’t get a nightcap drink at 10.35pm on a Friday night as it was 5 minutes past the bar closing time even though we were residents. 10.30pm closing is kinda ridiculous. We went elsewhere. All our rooms had a faint smell of drains but other than that all good. The breakfast was extensive but no marmalade (despite it being on sale in the reception!!)

Customer review rating 2.5/5

Joseph P. Families - Confirmed reviews ALL

Considering I chose the option to book in on line which was very easy there was no response from the hotel to warn us the residents lounge bar would not be open during the day and evening. Very disappointing. No drinks after 2200 from the dining room on a Friday night. I was also told we were being upgraded to a superior double room. I have photos the wardrobe was effectively a broom cupboard. The shower head, despite being described as a “rainfall” was accessed by climbing into a bath. Finally given the lack of bar facilities the mini fridge contained two Coke colas and two cans of water. I hesitate to think what a non superior room was like.

Other web-users rate our hotel

  • 648 reviews 9/10 Location
  • 870 reviews 5.8/10 Room
  • 619 reviews 7.9/10 Service
  • 21 reviews 4.8/10 WiFi
  • 456 reviews 4.5/10 Comfort
  • 323 reviews 6.4/10 Breakfast
  • 300 reviews 4.2/10 Cleanliness
  • 297 reviews 3.7/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Oxford