Mercure Oxford Eastgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 974 reviews

Mercure Oxford Eastgate Hotel - Image 1
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ALLSAFE approved hotel

Hotel extras

  • An Accor ALLSAFE certified hotel

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Our accommodation(s)

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
United Kingdom

GPS:51.752201, -1.249124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service


Non contractual photo

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  974 reviews

TripAdvisor Rating  4.0/5  1,829 reviews

Certificate of excellence 2022

Excellent hotel

TripAdvisor rating 5.0/5

NorthStar06400055649 Solo travel - TripAdvisor review

I stayed one night with them, the hotel was excellent, good service, good location, it is one of the few Mercure hotels that gives you soft drinks and water in your room, they notify you by email before your arrival if you need anything extra.

Great location, room alright, no USB charging port. Great bathroom. Helpful & courteous staff.

TripAdvisor rating 4.0/5

mjohns867850 Couples - TripAdvisor review

Ask for a room with a good view. Also, if you don't want to spend all your time going through a maze of steps, etc. - tell them - so, that you can get a room closer to one of the exits. We had to go down the entire length of the hotel (from the street side) to get in/out. Took a while.

Well located

Customer review rating 4.0/5

P. Couples - Confirmed reviews ALL

Friendly staff but tiny bedroom

Dear Pearman25, Thank you for taking the time to share your experience at the Mercure Oxford Eastgate Hotel. We are delighted that you found our location to be convenient and our staff to be friendly. We apologize if the size of your bedroom was not ideal for your stay. We strive to provide a comfortable experience for all of our guests and we thank you for bringing this to our attention. We hope you will give us another opportunity in the future and wish you all the best. Sincerely, Chavi Don Operations Manager

Pleasant stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Nice hotel, centrally located making it ideal to explore the city. We were greeted warmly and all details for our booking were confirmed. We had booked a privilege room which was a lovely size with a large bathroom and everything was very clean. The room was lovely and warm with a good comfortable bed. Nice extras were the robes and drinks fridge. We only ate in the hotel at breakfast. Here the greeting wasn’t quite as warm and no explanation was given about how the breakfast worked. The food was nice with a good selection however the room was cold. Both at breakfast and in the bar area in the evening the atmosphere was a bit lacking. Maybe some music would make things a bit more pleasant however all in all a nice hotel and we would stay again.

Dear Guest, Thank you for your feedback. We are pleased that you enjoyed your stay with us at the Mercure Oxford Eastgate Hotel and were satisfied with the size of your privilege room and its amenities. We appreciate you noting the warm welcome you received at check-in. We strive to create a pleasant atmosphere in all our public spaces, and we apologize if we did not meet that standard during your visit. We will certainly take this into account when considering how best to improve the atmosphere in our bar area and breakfast room. Thank you again for taking the time to share your experience with us, we hope to have the pleasure of welcoming you back soon! Kind regards, Chavi Don Operations Manager

Pleasant experience

TripAdvisor rating 5.0/5

lush611 Couples - TripAdvisor review

Great location, in the centre of Oxford. Limited overnight parking available for £20. We didn’t eat dinner in the Brasserie but breakfast was nice. A good choice of food available as a buffet. Relaxing lounge area with a nice bar. Lovely, friendly staff. The room was very pleasant and tastefully decorated. Comfy big bed, tea and coffee available in the room and a good choice of toiletries. Windows that open, even on the top floor. Nice bathroom with a good double shower. Not 5* opulence but 5* for cleanliness and friendliness. Had everything we needed and would definitely stay again

Dear Lush611 Thank you for your 5 star review. I am really glad you had a great stay with us and that the team gave you a warm welcome. I will share your feedback with all team members. We hope to see you again in the near future. Kind regards Bradlee Pillay

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Other web-users rate our hotel

  • 743 reviews 8.7/10 Location
  • 964 reviews 6.7/10 Room
  • 763 reviews 8.3/10 Service
  • 20 reviews 5.4/10 WiFi
  • 402 reviews 7/10 Breakfast
  • 273 reviews 5.6/10 Cleanliness
  • 240 reviews 5.2/10 Food
  • 170 reviews 5.1/10 Value

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