Mercure Oxford Eastgate Hotel

Could not fault this hotel. Room was spotlessly clean and modern and lovely and warm and cosy a comfy bed and very quiet. There was a good choice at breakfast. A nice bar to chill out in after a hard days Christmas shopping. Staff were so friendly and made us feel so welcome. The location is great for shopping and sightseeing. A perfect stay, thanks to all the staff.

So pleased we chose this hotel. In a great location right on the high street so close to everything. We were checked in early by a very friendly receptionist who upgraded our room which was great. The room was large with a comfy bed. We had bath robes and slippers,a coffe machine as well as a kettle. The bathroom was very modern with a lovely shower. My only complaint would be a drain smell in the bathroom.

Top class stay as always at this hotel.

We recently stayed in this wonderful hotel in a Privilege room where nothing was missing. We were pleasantly surprised by the kindness and friendliness of the staff. We had to leave the hotel before breakfast was served and the kínd spanish gentleman at the reception gave us a snack for the trip. We also loved the location and the full breakfast. We look forward to returning at this hotel

We have stayed in this hotel before and loved it. The location is super and the staff were very friendly. This time we were not so pleased. Our main issue was the room, The room was very small, tired and needs redecorating. Headroom was an issue and we are not tall. Most importantly it was dirty, something rolled on the floor and in retrieving it we found the bed had not been vacuumed under for years. What made it worse for us was that our son, who paid less, had a large immaculate room in the new annex. The icing on the cake was one tea bag between the two of us.