Mercure Oxford Eastgate Hotel

Customer review rating (ALL Rating) 4.0/5 575 reviews

Mercure Oxford Eastgate Hotel - Image 1
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Description

Hotel extras

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Our accommodation(s)

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service

EASTGATE BRASSERIE

Non contractual photo

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  575 reviews

Customer review rating 3.0/5

Graham C. Couples - Confirmed reviews ALL

Hotel is ok. A few bits need some tlc. Main issue was the smell, all the corridors stank of drains….really not nice.

Customer review rating 4.5/5

Rebecca R. Families - Confirmed reviews ALL

We needed a comfortable hotel within walking distance of the Oxford Colleges to visit our daughter. The Mercure Oxford Eastgate was a great choice, with comfy beds, clean bathroom, and a good size room. It was in a great location for exploring the city. The French guy on reception was polite, friendly and helpful. All in all a good stay, and we may well return!

Thank you so much for your lovely feedback. We’re delighted to hear that Mercure Oxford Eastgate Hotel was a great choice for your visit and that our location made it easy to explore the Oxford colleges while spending time with your daughter. It’s wonderful to know you found your room comfortable, clean, and well-sized for your stay. We’re especially pleased that our reception team member made such a positive impression — we’ll be sure to share your kind words with him. Friendly and helpful service is something we truly value. It’s fantastic to hear you may return, and we very much look forward to welcoming you back on your next visit to Oxford. Warmest regards Andrew Merrill - General Manager

Customer review rating 3.5/5

Richard C. Families - Confirmed reviews ALL

Reasonable service and comfortable rooms. Breakfast was varied and good quality.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrew Merrill General Manager

Customer review rating 3.0/5

Ian W. Couples - Confirmed reviews ALL

Absolutely lovely location and very nice building. The room was a little tired. The extractor fan was constantly on so was an endless drone, even through the night. There was only enough tea bags and milk for one cup of tea each. We ordered more tea through the app and it took over an hour to get some and that was after chasing for them. We ended up buying our own tea and milk. At breakfast, the pre made coffee was not hot enough and not pleasant. We were not offered any other fresh coffee options.

Customer review rating 5.0/5

J S. Couples - Confirmed reviews ALL

Very nice hotel in a great location for visiting Oxford. Everything was good - absolutely no complaints and will definitely stay again.

Dear J S., We very much appreciate your comments regarding your stay at the Mercure Oxford Eastgate Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Merrill General Manager

Other web-users rate our hotel

  • 642 reviews 9/10 Location
  • 862 reviews 5.8/10 Room
  • 620 reviews 7.8/10 Service
  • 20 reviews 5/10 WiFi
  • 453 reviews 4.5/10 Comfort
  • 319 reviews 6.3/10 Breakfast
  • 297 reviews 3.8/10 Amenities
  • 295 reviews 4.2/10 Cleanliness

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