Mercure Oxford Eastgate Hotel

Customer review rating (ALL Rating) 4.0/5 554 reviews

Mercure Oxford Eastgate Hotel - Image 1
Mercure Oxford Eastgate Hotel - Image 2
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Mercure Oxford Eastgate Hotel - Image 4

Description

Hotel extras

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Our accommodation(s)

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service

EASTGATE BRASSERIE

Non contractual photo

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  554 reviews

TripAdvisor Rating  3.8/5  1,985 reviews

Customer review rating 4.5/5

Michelle W. Couples - Confirmed reviews ALL

Very comfortable food. Very friendly staff and great food. Great location within walking distance of everything.

Dear Mr W., Thank you for your recent stay and for the kind review of our hotel, We are delighted that you enjoyed your stay and hope to see you again very soon. Sincerely, Victoria Beliakova Rooms Division Manager

Customer review rating 4.0/5

James S. W. Families - Confirmed reviews ALL

I appreciated the helpful staff and good location of this quaint hotel in central Oxford. Thank you for your services and we will visit again.

Customer review rating 3.0/5

Jennifer D. Couples - Confirmed reviews ALL

We have stayed before but was disappointed this time . Fire alarm went off no clear procedure said it had been sorted and was still going off on Christmas Day when trying to relax . Staff member in reception was been simple to by her manager in front of guests . Breakfast cold turned coffee machine off half way through service no eggs no bar open Xmas eve

Dear Jennifer d., Thank you for sharing your experience with us. I apologize for the disturbance caused by the fire alarm and any confusion regarding our emergency procedures. It is our priority to ensure guest safety, and we appreciate your feedback. I regret that the breakfast did not meet your expectations, and I will certainly review our service protocols to enhance our offerings, especially during festive periods. Your comments regarding staff interactions are noted, and we will address them internally to uphold our service standards. Sincerely, Andrew Merrill General Manager

Customer review rating 4.5/5

Leanne S. Couples - Confirmed reviews ALL

We stayed for two nights to visit the Christmas market. The market was a huge let down but the hotel was not.

Dear Leanne S., Thank you for your kind words regarding your recent stay at Mercure Oxford Eastgate Hotel. We are delighted to hear that our hotel met your expectations during your visit, despite the disappointment with the Christmas market. Best regards, Andrew Merrill General Manager

good stay

TripAdvisor rating 5.0/5

Tonmoy B Families - TripAdvisor review

good stay, friendly staff, nice location- everything was jice and clean, room was big enough with all facilities. recommended

Dear Tonmoy B, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay, found our staff friendly, and appreciated the cleanliness and size of your room. Your recommendation is greatly valued, and we look forward to welcoming you back in the future. Andrew Merrill General Manager

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Other web-users rate our hotel

  • 633 reviews 9/10 Location
  • 847 reviews 5.7/10 Room
  • 604 reviews 8/10 Service
  • 12 reviews 8.9/10 WiFi
  • 455 reviews 4.6/10 Comfort
  • 305 reviews 6.2/10 Breakfast
  • 296 reviews 3.9/10 Amenities
  • 284 reviews 4.5/10 Cleanliness

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