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Mercure Oxford Eastgate Hotel 4 stars

Customer review rating 4.2/5 3,596 reviews

ALLSAFE approved hotel

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How it works?
Mercure Oxford Eastgate Hotel
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+ 6 Services

Hotel extras

  • An Accor ALLSAFE certified hotel

  • Central location with nearby transport links

  • 17th Century building with original features

  • Keepers Kitchen & Bar restaurant with drinks and dishes influenced by locally sourced honey

  • Gateway to the Cotswolds and Blenheim Palace

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Porter
  • Breakfast Paying
  • 1 Restaurant(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street
OX1 4BE oxfordshire
united kingdom

Tel: +441865248332

Fax: (+44)1865/794163

Check-in from 14h00

Check out up to 12h00

  • AIRLINE BUS SERVICE :  High Street Stop

  • By plane

    LONDON LUTON At 102.8km / 63.88 miles

  • By plane

    OXFORD KIDLINGTON At 15.6km / 9.69 miles

  • By train

    OXFORD At 1.61km / 1 miles

GPS :51.752201, -1.249124

Our accommodation(s)

Our restaurants and bars

Keepers Kitchen & Bar

Type of cuisine: Other cooking style

Eat, Drink & unwind morning, noon & night at the Keepers Kitchen & Bar. Soak up the atmosphere and experience a twist on traditional British and European cuisine with an imaginative menu that includes honey sourced locally from the Cotswolds.

Menu (PDF)
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Mercure Oxford Eastgate Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,596 reviews


TripAdvisor Rating 4.0/5

1,489 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Lovely central hotel let down by parking

Customer review rating 4.5/5

Toni J. Business - 29/07/2021 Confirmed reviews ALL

The staff are friendly and hotel very charming. Breakfast was very mediocre and I would suggest eating at a nearby cafe instead. Parking difficult. You have to leave keys with receptions. I have a blue disabled badge and was speechless to be charged £20 per day. I wasn't told this at check in and couldn't find it on the website. Otherwise charming hotel

Centrally located

Customer review rating 4.0/5

K H. Friends - 29/07/2021 Confirmed reviews ALL

The hotel is in an excellent position within easy walking distance of lots of features. The staff were lovely, helpful and welcoming. Unfortunately due to ongoing Covid restrictions the housekeeping service was restricted and the choice of things such as fruit at breakfast reduced. However the cooked breakfasts were very good (perfectly poached eggs!). We enjoyed our stay and would happily recommend the hotel to friends.

Good location

Customer review rating 4.0/5

S.s. Solo - 28/07/2021 Confirmed reviews ALL

Stayed on previous occasions.well looked aftet

Customer review rating 3.0/5

Katie M. Friends - 28/07/2021 Confirmed reviews ALL

Overall a good experience but disappointed the window cleaner woke us up cleaning the windows at 6.10am. We also didn’t get our free bottle of wine with each room and the breakfast took nearly and hour to come so we were later for our bus. Rooms were nice and staff were friendly.

Really good staff excellent

Customer review rating 4.0/5

Anonymous Couples - 28/07/2021 Confirmed reviews ALL

Really enjoyable staff excellent only down fall was had to move rooms because of noise room we received downgraded but still payed the same as room we booked can not complain about staff as excellent

Very friendly staff

Customer review rating 4.0/5

Anonymous Families - 28/07/2021 Confirmed reviews ALL

Very nice overnight stay, friendly and helpful staff, huge beds and a massive TV to match! Well located centrally, not too far from the mainline station and close to university the river and other sights.

Ideal location and enjoyable stay

Customer review rating 4.0/5

Deb Families - 28/07/2021 Confirmed reviews ALL

Friendly staff and lovely room with good breakfast

Well located

Customer review rating 4.0/5

Dave Couples - 28/07/2021 Confirmed reviews ALL

Welcome good. No hanging mirror in bedroom. Bed was extremely squeaky. Breakfast was terrible. Hot water with cheap instant coffee. Had scrambled eggs which were very dry, my wife had poached eggs which were overcooked

Great location, lovely staff

Customer review rating 5.0/5

Joe Couples - 27/07/2021 Confirmed reviews ALL

Really lovely stay. The staff were brilliant and the hotel is situated in a great location. The bedroom was clean and comfortable and the breakfast was very tasty.

Well located

Customer review rating 4.5/5

Diane D. Couples - 27/07/2021 Confirmed reviews ALL

The staff were all extremely friendly and helpful. The hotel is brilliantly located to go to the university colleges, Christ church, Bodelian and Oxford Botanic gardens. It's about 15 minutes walk to Ashmolean museum too. The restaurant on site is very nice. All of the tables are still spread out to allow social distancing, even after the latest change to stop covid restrictions. The food was very nicely cooked, especially the rib eye steak, which was one of the nicest my husband has had for a while. I've got a bad back and the bed wasn't all that comfortable but, as it was extremely hot when we stayed there, I slept on top of the duvet, which was much more comfortable. The air conditioning wasn't working that well but we were given a fan for the duration of our stay. We were very grateful to have both with it bring unusually hot. We would probably not have got any sleep without them. We would still definitely recommend people to go and stay there and would return if we visit Oxford again.

Excellent staff

Customer review rating 4.0/5

Peter H. Couples - 26/07/2021 Confirmed reviews ALL

Well located hotel. Parking was limited to 8 cars, and was on a first in best dressed basis and at £20 a night not cheap. Room we stayed in for 3 nights was nice and large but lacked storage units for our clothes although there was a cupboard for hanging a few items. There was a fridge with drinks provided and tea/ coffee as well. We found all the staff were excellent, especially the front of house staff, who went out of their way to assist us. We stayed on a dinner bed and breakfast deal. The breakfasts were very good with a choice of porridge or a cooked breakfast as well as the norm of cereal, pastries, fruit etc. The dinners on the other hand were very disappointing. On two of the nights , my wife asked if she could have salad instead of chips with her meals and was told that wasn’t possible. She then asked if they did boiled potatoes and the first night was given an excessive amount smothered in oregano. The second night the boiled potatoes had been fried and smothered in oregano. Needless to say we dined elsewhere on our third night. As recompense the hotel didn’t charge for 2 nights that we’d parked at the hotel.

Customer review rating 1.0/5

Anonymous Couples - 26/07/2021 Confirmed reviews ALL

The room was unbearable hot and the aircon didn’t work. The breakfast was appallingly low quality - no tomatoes or mushrooms, awful quality sausage and very bad coffee.

Hotter than the sun

Customer review rating 2.5/5

Andrew L. Couples - 26/07/2021 Confirmed reviews ALL

Air Con failure in the rooms

impossible to contact

Customer review rating 0.5/5

N B. Business - 26/07/2021 Confirmed reviews ALL

wont answer email or phone

Good location to restaurants and tourist attraction.

Customer review rating 4.5/5

Angus Solo - 26/07/2021 Confirmed reviews ALL

Very enjoyable 2 night stay. I upgraded my room and was glad to find the air con working during the recent heatwave, other were not so fortunate from what I heard at the bar. I was in the new block so everything seemed like new still. Room was a good size but very small window for some reason. Breakfast was OK, lots to choose from but the hotel needs more than one toaster as always seemed to be a queue for it. Staff were very friendly and always said hello and got on with their jobs quietly and efficiently. Overall a good spot for a few night.

Good centrsl location

Customer review rating 4.0/5

Paula D. Couples - 25/07/2021 Confirmed reviews ALL

Good 1 night stay in annexe building room with air con very comfy bed modern furnishing with walk in shower staff very friendly

i was well looked after. I arrived early and was got into a room early which helped with work.

Customer review rating 5.0/5

Anonymous Business - 25/07/2021 Confirmed reviews ALL

I have stayed many times before. I like the position and this time there was a particularly helpful person on reception.

Great hotel for exploring Oxford

Customer review rating 5.0/5

Natalie E. Families - 24/07/2021 Confirmed reviews ALL

I took my sister to Oxford for her 30th birthday and stayed at the Mercure Oxford Eastgate Hotel and it was a fantastic experience. Great centrally located property with lovely friendly staff. We had to rearrnage the trip three times due to Covid but the team was excellent and very helpful. I'll be back if I'm ever in Oxford again! Thank you

Good stay

Customer review rating 4.5/5

David M. Couples - 24/07/2021 Confirmed reviews ALL

Hotel was lovely, room a bit small but fine for our needs. Staff were lovely, food was good no complaints at all.

2 night break

TripAdvisor rating 5.0/5

broafallon 20/07/2021 TripAdvisor review

Fantastic 2 night break visiting my daughter.Location in the city centre , convenient to shops, restaurants, pubs etc.Stayed in the new block and loved the quirky decor, slept in the most comfortable bed ever, air con was brilliant in the heatwave we had.All the staff were friendly and went out of their way to help.Hotel was spotless, food excellent, couldn’t fault this place.Highly recommend.

Dear Broafallon Thank you for your review in regards to your 2 night break. Glad you enjoyed the Décor and the conformable bed. Its is always a pleasure to hear that the staff went out of there way to help. I will share your kind words with all. We hope to see you again in the near future. Kind Regards Bradlee Pillay

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