Mercure Oxford Eastgate Hotel

Customer review rating (ALL Rating) 3.9/5 792 reviews

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Mercure Oxford Eastgate Hotel - Image 1
Mercure Oxford Eastgate Hotel - Image 2
Mercure Oxford Eastgate Hotel - Image 3
Mercure Oxford Eastgate Hotel - Image 4
73 High Street, Oxford, OX1 4BE OXFORDSHIRE, United Kingdom

Description

Hotel extras

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Double or Twin Room

Photo out of - Classic Double or Twin Room

These rooms offer comfort & charm in this historic townhouse with feature headboards, luxurious rainfall shower, tea and coffee making tray, fridge, safe, hairdryer and WiFi. Please advise preferred bed type prior to arrival, double or twin.

Max. number of persons
2

Bedding

King size bed(s) x1

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • Bedding 1 x King size bed(s) and 2 x Twin bed(s)
See availabilities

The Privilege Double rooms offer an upgraded bedroom experience with rainfall shower, complimentary high speed WiFi, Nespresso coffee machine, soft drink mini bar, robe and slippers.

Max. number of persons
2

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The Privilege rooms offer an upgraded bedroom experience with rainfall shower, complimentary high speed WiFi, Nespresso coffee machine, soft drink mini bar, robe and slippers. Please advise on bed layout preference prior to arrival, double or twin.

Max. number of persons
2

Bedding

Twin bed(s) x2

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The Classic Single rooms offer complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities.

Max. number of persons
1

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Overlooking the Oxford High Street and contemporarily refurbished, the suite is equipped with a comfortable King size bed, separate lounge area, flat screen TVs, coffee machine and tea facilities, in room mini-bar, MP3 connector, robe and slippers.

  • Views:

    Historic side view

Max. number of persons
2

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Telephone
Fax +44 1865 794163

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 81 rooms
  • One room for people with reduced mobility
  • 3 family rooms
  • One connecting room
  • 81 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed

Catering

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Breakfast à la carte

Business

One Meeting room

2 breakfasts

Non contractual photo

  • Hot Breakfast

Breakfast à la carte

Services

  • Hot Breakfast

Hot & Cold buffet breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  792 reviews

Customer review rating 4.0/5

Sophie M. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Robin E. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Danny Satheeskumar Mercure Oxford Eastgate Hotel.

Customer review rating 5.0/5

Eduard K. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Danny Satheeskumar Mercure Oxford Eastgate Hotel

Customer review rating 1.0/5

Elaine F. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Danny Satheeskumar Mercure Oxford Eastgate Hotel.

Customer review rating 2.5/5

Helen W. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Danny Satheeskumar Mercure Oxford Eastgate Hotel.

Customer review rating 5.0/5

Robin E. Couples - Confirmed reviews ALL

Lovely stay at the hotel - we were upgraded to a lovely quite room away from the main building - great team who helped us with directions around the city and the room was both clean and nice - some nice bed side tables made from books as well - we would stay there again if we are ever back in oxford.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Danny Satheeskumar Mercure Oxford Eastgate Hotel.

Customer review rating 5.0/5

Eduard K. Couples - Confirmed reviews ALL

A wonderful hotel in a beautiful Oxford location facing the magnificent examination halls with excellent local transport links. It is just around the corner from several bus stops serving the local area, as well as the railway station, Heathrow, Gatwick and London. The rooms are very comfortable and classically styled, with a real sense of Oxford charm but modern luxurious touches and premium crisp cotton bed linen and fluffy towels. The staff were genuinely friendly, welcoming and incredibly helpful. A great selection at breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Danny Satheeskumar Mercure Oxford Eastgate Hotel

Customer review rating 1.0/5

Elaine F. Business - Confirmed reviews ALL

Room I was allocated in the main building had 2 of the 3 windows painted shut, and was so unbearably hot that it could not be stayed in. When I asked to be moved rooms, I was told that the only option was in the annex, where the air con was working but there was no hot water as the boiler had broken. I opted to go to the annex due to the unbearable heat in my first room, where I was put on the ground floor (in the disabled accessible room), despite being a woman staying alone and having no accessibility needs, which would suggest a room on the first floor would be more suitable.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Danny Satheeskumar Mercure Oxford Eastgate Hotel.

Customer review rating 2.5/5

Helen W. Couples - Confirmed reviews ALL

The hotel was well located in Central oxford and had the benefit of car parking. The room was quite basic with no air conditioning. The restaurant and bar were closed but you could get a limited selection of drinks from reception

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Danny Satheeskumar Mercure Oxford Eastgate Hotel.

Customer review rating 4.5/5

Lara N. Couples - Confirmed reviews ALL

Great location and very easy to get to. We were lucky enough to get a parking space at the rear of the hotel. Staff were very friendly and the room was lovely and spacious, we were in room 904 in the new building.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Danny Satheeskumar Mercure Oxford Eastgate Hotel.

Customer review rating 4.0/5

Lucy T. Families - Confirmed reviews ALL

Staff were extremely friendly and helpful . Historic building with great amenities and views.

Customer review rating 2.0/5

Stephen S. Couples - Confirmed reviews ALL

We arrived to be told our double room had no hot water. We asked for an alternative to be told there wasn't one. When we insisted on speaking to a manager, a twin room suddenly became available. At no point was any compensation offered until we spoke to reception again in the evening and they offered a complimentary bottle of wine.

Customer review rating 2.0/5

Rachael H. Couples - Confirmed reviews ALL

Room was obnoxiously hot despite a "fan" being on. Windows barely opened so even on a cool night outside sleep was hard to come by. Won't rush back!

Customer review rating 3.5/5

Rene V. Business - Confirmed reviews ALL

The hotel is really well located, just off busy High Street in Oxford. Cosy interior, friendly staff, good breakfast. However, no airco which makes it quite challenging to sleep during heatwaves. Luckily, they put a ventilator in each room, which helped a little. Outside the summer season, it should not be a showstopper though.

Customer review rating 5.0/5

Peta S. Solo - Confirmed reviews ALL

Great location - large and very comfortable rooms. Extremely attentive team members - very helpful.

Customer review rating 1.0/5

Penelope J. Couples - Confirmed reviews ALL

The location is great and we’re able to check in early. However, the lift only goes up to the second floor and the third floor is reached via a narrow and steep staircase that is dangerous: I tripped and fell backwards down several steps. The rooms on the third floor have no air conditioning. They also have very low ceilings and my partner knocked his head against it. The parking was extremely confusing with no marked bays. At check-in, we were not asked if we had parked; this would have cleared things up significantly. Instead, we had to squeeze into a bay with a very narrow approach that resulted in our car getting scratched. Guests shouldn’t have to pay to park there. We did not raise any of this at the time as the reception team did not give us an opportunity to voice our concerns.

Customer review rating 1.5/5

Peter W. C. Couples - Confirmed reviews ALL

We had to insist on moving rooms because no hot water. Rooms need refit. No aircon. Staff not helpful and unfriendly.

Customer review rating 4.0/5

Barry G. Couples - Confirmed reviews ALL

Just want to thank Satej for his help and his professional courtesy.

Customer review rating 1.5/5

Steve H. Couples - Confirmed reviews ALL

Hotel location was great, nice building but room dangerously hot and meant a night with minimal sleep as its just not fit for use in the summer. I understand you are putting in aircon next year, which is great but as you know the floor is to hot why have you not brought portable air con? Overall there are hotels better equipped to ensure the customer is comfortable and 2 fans does not work as you well know.

Customer review rating 2.0/5

Charlie F. Business - Confirmed reviews ALL

Rooms on top floor were far too hot and windows could only be opened 10cm so the fans had little effect at pushing hot air out. For the second night i upgraded myself and got a normal hotel experience.

Customer review rating 3.0/5

Simon F. Couples - Confirmed reviews ALL

The hotel location is great, staff very welcoming and friendly and room was very nice. There was, however, a disappointment with the lack of hot water which meant we had cold showers. The breakfast was not particularly hot and would rate as ok.

Customer review rating 4.0/5

Delyth W. Friends - Confirmed reviews ALL

Throughly enjoyed. Clean hotel, friendly helpful staff. Very good location. No lift- my friend struggled but staff were th ere to help when needed.

Customer review rating 4.0/5

Linda F. Couples - Confirmed reviews ALL

Perhaps an idea to install air conditioning as very hot in room during heatwave. Breakfast adequate but limited. Scrambled eggs grey. Hotel could mention Pear tree Park and Ride - 24hrs for £4.80, max stay 3 days with excellent bus service into city centre.

Customer review rating 5.0/5

Anita L. Couples - Confirmed reviews ALL

Was very happy with our week's stay. Staff were welcoming, polite, friendly and helpful. Our room was very clean and laid out well. Tea / coffee was there if wanted, and replenished when used. Had breakfast in the morning, which we enjoyed. Would certainly recommend this hotel

Other web-users rate our hotel

  • 700 reviews 9/10 Location
  • 1,042 reviews 4.9/10 Room
  • 713 reviews 7.6/10 Service
  • 33 reviews 3.6/10 WiFi
  • 591 reviews 3.6/10 Comfort
  • 369 reviews 6.4/10 Breakfast
  • 339 reviews 4.7/10 Cleanliness
  • 322 reviews 3.8/10 Amenities

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