ibis Plymouth Hotel 2 stars

Customer review rating 4.1/5 1,486 reviews

ALLSAFE approved hotel

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Room 1

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ibis Plymouth
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+ 13 Services

Hotel extras

  • Access to City Centre and the beaches of Devon & Cornwall

  • Free on-site car parking. Payable for lorries ,coaches and large vehicules.

  • Pet-friendly hotel

  • Newly refurbished lobby, restaurant and bar

  • Easy-access to the A38 and Plymouth shopping district

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI at the hotel
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Information message

Hotel location

ibis Plymouth

Longbridge Road
Marsh Mills
Forder Valley
PL6 8LR plymouth
united kingdom

Tel: +441752601087

Fax: (+44)1752/223213

Check-in from 14h00

Check out up to 12h00

  • DERRIFORD HOSPITAL :  050 CITY CENTRE

  • By plane

    PLYMOUTH At 5km / 3.13 miles

  • By boat

    BRITTANY FERRY PORT At 5km / 3.11 miles

  • By car

    B3413 ESTOVER/LEIGHAM At 0.4km / 0.25 miles

  • By train

    PLYMOUTH STATION At 5km / 3.13 miles

GPS :50.395912, -4.095004

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Standard room for 1 or 2 people

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone
Room

Our restaurants and bars

FOGG'S

Type of cuisine: Cafe

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews for
ibis Plymouth

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,486 reviews

tripadvisor

TripAdvisor Rating 3.5/5

715 reviews

Well located

Customer review rating 3.5/5

Anonymous Couples - 15/03/2021 Confirmed reviews ALL

Room very dated. Staff however were excellent and could not do enough.

Dear Ms Turner, We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are hoping to begin a refurbishment of our rooms very soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Another good stau

Customer review rating 5.0/5

Steve J. Couples - 24/02/2021 Confirmed reviews ALL

Reception staff where excellent

Dear STEVE N., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Rooms are rundown and it's time for refreshment

Customer review rating 1.5/5

Hamish T. Couples - 11/02/2021 Confirmed reviews ALL

Stayed at the hotel during lockdown to attend a funeral - understandably service is restricted and staff were doing their best to cope with that. However the contrast between the nice, shiny, light and airy modern bar and dining area compared to the tired, dingy, grotty rooms is made all the more severe by being temporarily blocked from enjoying the public spaces by the current situation. The forced confinement to our room gives you way too much time to discover the tired and chipped paintwork, the worn woodwork and the dingy but functional bathrooms. No offence meant to the staff who are pleasant enough, but the owners need to smarten up their act by a long way - definitely the worst Ibis I have ever stayed in.

Dear HAMISH T., Thank you for taking the time to tell us about your experience at the ibis Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are hoping to refurbish our rooms in the near future. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM Ibis Plymouth

Never had a bad visit

Customer review rating 5.0/5

Alan P. Business - 22/01/2021 Confirmed reviews ALL

Clean tidy and warm with safe parking

Dear ALAN P., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Extra care

Customer review rating 5.0/5

Anonymous Business - 14/01/2021 Confirmed reviews ALL

My breakfast was delivered to my door as I could not carry the tray down the stairs from the main building to my room by myself. This was excellent.

Dear JUDY B., We very much appreciate your comments regarding your stay at the ibis Plymouth. Sorry I missed you! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Margaret Garcia GM Ibis Plymouth

pleasant stay

Customer review rating 4.5/5

M M. Families - 30/12/2020 Confirmed reviews ALL

very good stay as always the rooms are dated but thats ok because they are very clean and warm . welcoming staff lovely breakfast recommend the scramble eggs lovely . Its very well organised for the covid 19

Dear MARTIN m., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Will definitely be returning

Customer review rating 5.0/5

Audrey G. Families - 27/12/2020 Confirmed reviews ALL

Well Iam so happy the rooms are lovley And service was amazing beonyed happy Jamie the chef rescued us from a nightmare “so visiting mum for Christmas Day she had no cooker mum picks up meet from a deli horrid gray cheap thigh meat uneatable “ so jamie kindly cooked a Turkey crown were able to get last minute from Asda jamie saved our Christmas from being a utter disaster and becca was a pure delight from start to finish I spoke with her couple of times on phone and her customer service skills are second to none such a joy to be around all in all will definitely stay here again purely because of your lovley staff if there was a way of this getting to head office to recommend them for outstanding customer service we had tea dinner was lovley to your staff saved my Christmas Shower amazing tv was fabulous bed super comfortable breakfast not so good but night before made up for it

Customer review rating 5.0/5

Anonymous Solo - 16/12/2020 Confirmed reviews ALL

Very welcoming and very good room. Like the updated rooms

Dear KARL H., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Very clean and comfy bed

Customer review rating 4.5/5

P Couples - 03/12/2020 Confirmed reviews ALL

I have been working nights and also have builders in so sleeping during the day is impossible so used the opportunity to get out and have a few hours peaceful sleep.

Dear PAUL M., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Well located

Customer review rating 5.0/5

R M. Business - 11/11/2020 Confirmed reviews ALL

Welcome very friendly and informative, nothing too much trouble

Dear RITA M., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Old facilities, unhelpful staff

Customer review rating 2.0/5

Carlos A. Couples - 05/11/2020 Confirmed reviews ALL

The rooms are quite old, but were generally clean Our heater was not working and when we asked staff about it: - First they said they'd send someone - Then they said the hotel was fully booked and couldn't move us - Then they said the person that took care of it was arriving at any minute, but refused to give me his contacts - Then they moved us to a new room I understand covid has created complications for all of us, but this can't be an excuse for extremly poor customer treatment

Dear CARLOS RENATO MORENO A., Thank you for taking the time to tell us about your experience at the ibis Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM Ibis Plymouth

Well located and pleasantly small

Customer review rating 4.0/5

Michael D. Families - 04/11/2020 Confirmed reviews ALL

Very satisfied wth friendliness and very helpful staff, excellent anti covid precautions, and clean and well seperated room. Food could have been a little more exciting, but then I am a vegetarian, so it is my fault, really. I felt very safe and well looked after for my one night stay..

Dear MICHAEL D., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Good Stay

Customer review rating 3.5/5

Nic Couples - 02/11/2020 Confirmed reviews ALL

Good location, nice staff - food very nice !

Dear WALSH N., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Good stay

Customer review rating 4.0/5

Kfg Couples - 29/10/2020 Confirmed reviews ALL

It was clean, the wifi was good and the shower hot. The bed was rather firm.

Dear KAH FOON G., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Good for dogs.

Customer review rating 4.0/5

Suzan H. Couples - 28/10/2020 Confirmed reviews ALL

We used this hotel before catching the ferry to Spain the next day and found it very conveniently located, with some green spaces nearby where we could walk our 2 dogs. Unfortunately, due to some very inconsiderate guests, we had a sleepless night. These people were partying until 4 in the morning and seemed oblivious to the fact that other guests did not share their enthusiasm for being up all night!

Dear ALEXANDER H., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better without the inconsiderate guests. Sincerely, GM Ibis Plymouth

well positioned, quiet location

Customer review rating 4.0/5

N E. Couples - 27/10/2020 Confirmed reviews ALL

The cooked breakfast needs improving to justify £10

Dear NIGEL e., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will look again at our breakfast offer in the light of your comments Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Ibis Plymouth

TripAdvisor rating 5.0/5

tracytaylor2020 20/07/2020 TripAdvisor review

Lovely place to stay, I received a lovely warm welcome from Tracy, the team are happy to help with anything you need and advise and make you feel comfortable, nothing is too much trouble, I would definitely recommend this to my family and friends,

Thank you for your review. I am delighted you enjoyed your stay and hope to welcome you again soon.

Great Staff made stay

TripAdvisor rating 3.0/5

simeonsaunders 09/02/2020 TripAdvisor review

The hotel is very tired and bedrooms in need of renovation. However, the rooms were clean and quiet. Carlos (duty manager) was fantastic and made the stay. He even chased down another guest who tried to steal my computer when I accidentally left it on the bar. THANK YOU Carlos!

Thank you for your review. I am pleased that overall you enjoyed your stay. Our rooms are due to be refurbished soon and I hope you will visit us again. I will be sure to point out your review to Carlos, thank you

Friendly staff

TripAdvisor rating 4.0/5

Greggybaby Solo travel - 28/12/2019 TripAdvisor review

Short stay before Christmas very friendly welcome from the reception staff who were also the bar person and waitress Breakfast good resturant standard pub fare but decent enough Rooms and reception a little tired but both are being refurbished Very convenient for Plymouth and access to main roads for South Devon and Cornwall Will certainly return in my next trip to Plymouth

Thank you for your review. I am pleased you enjoyed your stay and look forward to welcoming you again.

Convenient Place to Stay

TripAdvisor rating 4.0/5

Roy S Couples - 10/11/2019 TripAdvisor review

The hotel was very convenient for the purpose of our stay. We were visiting family in Plymouth and needed a room for the nights stay during our visit. The Ibis was ideal for this and although the room was quite small sufficient for us.

Thank you for your review. I am pleased you enjoyed your stay and hope to welcome you again

Our most recent 20 reviews

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