ibis Plymouth 3 stars

Customer review rating (ALL Rating) 4.7/5 394 reviews

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Description

Hotel extras

  • Contemporary lobby, restaurant and bedrooms

  • Easy access to City Centre and the beaches of Devon & Cornwall

  • Pet-friendly hotel (charges apply)

  • Close to the A38 and Plymouth shopping district

  • Free parking onsite ( charges apply to coaches, lorries and larger vehicles)

Our accommodation(s)

Book this hotel
Room 1

Twin room with 2 single beds

Max. number of persons
2

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror
  • Towel rack

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Twin bed(s)

Family Room with 1 double and 2 single beds

Max. number of persons
4

Bedding

Double bed(s) x1

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror
  • Towel rack

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer

Room Services

  • Operator wake up call

Working Area

  • Business Desk

Accessible room with 1 double bed

Max. number of persons
2
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror
  • Towel rack

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer

Room Services

  • Operator wake up call

Working Area

  • Business Desk

Accessible room with 2 single beds

Max. number of persons
2
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror
  • Towel rack

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer

Room Services

  • Operator wake up call

Working Area

  • Business Desk

Hotel location

ibis Plymouth

Longbridge Road, Marsh Mills, Forder Valley
PL6 8LR PLYMOUTH
United Kingdom

GPS:50.395912, -4.095004

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 52 rooms
  • 2 rooms for people with reduced mobility
  • 52 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Breakfast à la carte Additional charge
  • Express Additional charge
  • On site
  • Outdoor parking
  • Private
  • 52 parking spaces

Services & equipment

  • Electric car recharging units 7 kVA

COACHES/LORRIES

Additional charge

Parking information

  • On site
  • Outdoor parking
  • Private
  • Parking pricing: 23.33 € 20 GBP Per day

OUR RESTAURANT

Feeling peckish? You do not have to leave the hotel: our menu is loaded with everyone favourites from pasta, burgers and salads to soups and comfort food.

Cooking style
International

Other informations

Services

  • Terrace

Feeling peckish? You do not have to leave the hotel: our menu is loaded with everyone favourites from pasta, burgers and salads to soups and comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  394 reviews

Customer review rating 3.5/5

Sarah K. Couples - Confirmed reviews ALL

Dear Sarah K., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Customer review rating 5.0/5

Mark B. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 5.0/5

Adrian W. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Brian S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 4.0/5

Jason U. Business - Confirmed reviews ALL

Dear Guest We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Dear Sarah K., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Customer review rating 5.0/5

Mark B. Couples - Confirmed reviews ALL

Very friendly staff. Went over and above

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 5.0/5

Adrian W. Couples - Confirmed reviews ALL

From arrival to departure, everything was superb. The staff were all very welcoming and helpful, the room was very comfortable and spotless, the breakfast offered a wide choice and cooked perfectly, would highly recommend.

Customer review rating 5.0/5

Brian S. Couples - Confirmed reviews ALL

This was a repeat visit with repeat excellence of room, restaurant and very pleasant people to deal with.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 4.0/5

Jason U. Business - Confirmed reviews ALL

The whole stay was seamless, the staff were outstanding, the room was more than comfy enough and the food and breakfast were good, my only downside was a strong smell of cigarettes. It appears smokers use the balcony as a smoking point and you could smell it all over the complex as well as in the room.

Dear Guest We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Customer review rating 4.5/5

Janet B. Families - Confirmed reviews ALL

The hotel was well located for nearby family. Having a bar was a bonus after a long day.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 4.5/5

Leanne B. Families - Confirmed reviews ALL

The hotel was lovely and clean, bed very comfortable and once the door was closed couldn't hear any outdoor noise even though just off main road. Only negative was the shower, there was no pressure to it, luckily I didn't have to wash my hair.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 1.5/5

Rancy C. Couples - Confirmed reviews ALL

Had a flooded washroom from beneath the toilet

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, GM Ibis Plymouth

Customer review rating 4.5/5

Mark T. Couples - Confirmed reviews ALL

Useful stopover after arriving on the late ferry from Roscoff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 5.0/5

Arthur F. Couples - Confirmed reviews ALL

Very friendly staff and great food.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 5.0/5

Paul S. Couples - Confirmed reviews ALL

This was my third time staying here and once again we enjoyed our stay. Nice comfy bed and the staff very friendly.. Food very good too.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 3.5/5

Simon H. Families - Confirmed reviews ALL

As usual a good place to stay at the Ibis Plymouth - Food was good both breakfast and evening meal. The price was cheaper via the All Acor website in comparison to Hotels.com, however what was disappointing was that I could not claim AMEX points on the purchase when I arrived at the hotel as AMEX no longer works at IBIS Plymouth!!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 3.5/5

Simon N. Solo - Confirmed reviews ALL

My room was to near the bar that was playing music till late didn't like that and the evening meal was over cooked and took ages to get it

Dear Guest Thank you for taking the time to tell us about your experience at the ibis Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will look into your comments as we don't have music in out bar, I will try to discover where the music was coming from At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM Ibis Plymouth

Customer review rating 5.0/5

Margaret D. Families - Confirmed reviews ALL

Rooms are very clean and tidy, staff are very friendly and helpful

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 2.5/5

Jeffrey D. Couples - Confirmed reviews ALL

stayed at hotel many times , always enjoyable experience, but this time we found pillows to soft and the one thing that annoyed me and my wife was when linen lorry pulled up outside are room at 6.45am sunday to pick up dirty laundry, could not get back to sleep.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! I apologise for the early arrival of the linen lorry. I will take this up with them Sincerely, GM Ibis Plymouth

Customer review rating 4.5/5

Maja-isabella H. Business - Confirmed reviews ALL

The room furnishings were nothing special (though clean and comfortable), but the staff really made this trip. They were so kind and helpful, and had a lovely vibe that made our drinks in the bar and dinner in the restaurant a great experience.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 5.0/5

Tabitha C. Families - Confirmed reviews ALL

I’m a regular hotel user and this has been the best in a while! Such a quiet motel. Beds had mattress toppers, making them a very comfortable sleep! Rooms had everything you needed; kettle, hair dryer, fan, heating and a big TV. It is placed outside the city, but it is an easy 15 min drive into the city centre. The quality of sleep I got, and the price, makes this drive worth it. Park and ride is near by too. I didn’t eat at the motel but that’s only because I am a fussy eater with allergies. 10/10 already recommended.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 5.0/5

Francine R. Couples - Confirmed reviews ALL

Accommodation very good as usual. Staff very good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 4.5/5

Hendrikus P. Families - Confirmed reviews ALL

Incredibly efficient and hardworking staff. Each member of the staff was continuously multitasking between reception work, restaurant, bar and telephone. Very professional and high quality of service.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GM Ibis Plymouth

Customer review rating 4.0/5

Rachel R. Families - Confirmed reviews ALL

We have used this hotel quite a bit. It's basic but covers out needs. Staff are really helpful and friendly. The only issue was the plumbing in the bathroom was a bit smelly. Breakfast buffet is good as always.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, GM Ibis Plymouth

Other web-users rate our hotel

  • 382 reviews 9.2/10 Location
  • 615 reviews 8.1/10 Room
  • 685 reviews 9.7/10 Service
  • 13 reviews 9.3/10 WiFi
  • 343 reviews 8.9/10 Cleanliness
  • 226 reviews 7.8/10 Breakfast
  • 95 reviews 8.6/10 Amenities
  • 93 reviews 9/10 Vibe

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