ibis Plymouth Hotel 2 stars

The hotel is obviously going through some renovation, but the quality and friendly staff made the stay excellent

I have stayed here a number of times over the years, and can see some major improvements which made my stay much more comfortable

Overall good stay helpful friendly staff, can you please up grade the disabled parking as it isn't really suitable for wheelchair use .

Staff were very friendly and helpful

Excellent

Short stay before Christmas very friendly welcome from the reception staff who were also the bar person and waitress Breakfast good resturant standard pub fare but decent enough Rooms and reception a little tired but both are being refurbished Very convenient for Plymouth and access to main roads for South Devon and Cornwall Will certainly return in my next trip to Plymouth

Great stay. Wasnt sure what time we would arrive as booked late to arrive early hours. Collette the receptionist couldn't have been more helpful.

Short stay before Xmas Very friendly staff especially the lady who checked me in and acted as bar staff and waitress Felt very welcomed! Facilities including room a little tired but to be fair both rooms and reception bar etc are being refurbished Would certainly return

I stay at this hotel regularly and always book the same room (126) The room was good, clean, comfortable with everything I required. Nice to see a new kettle! However I could not get the tv to work. I had wanted to see the news headlines and it didn’t matter that I couldn’t. I reported it the next morning and was told that they would have given me a room change if I’d told them earlier. But I didn’t want that, it was reported solely so that it could be sorted out for the next occupant. The staff were great. I didn’t use the bar or the restaurant so can’t comment on those. The work on the new terrace and additional stairs has been completed. I like the fact that I can now walk a few steps to the main building instead of having to walk the long way round plus a large flight of stairs. In the summer it will be lovely to be able to sit on the Terrance for meals or a drink.

ideal location for the city centre

Pleasant staff, quick check-in, short distance to room, room was warm as I walked in which was nice. The decor is a bit tired but the room was spacious enough. I felt I got really good value for my money

Comfortable and clean room. Nice bed and equally comfortable sleep. Convenient car parking. Will stay again in the future.

Great night sleep friendly staff

Couldn't ask for more polite staff, big praise to the lady who helps with breakfast and does the cleaning too, she was so polite and helpful. Definitely needs a praise for what she does, (she's got black hair and is average height)

Lovely welcome, Lovely breakfast and lovely staff. We have become somewhat of a pair of regular customers at the Ibis as we visit family in Plymouth several times a year. Staff as always were polite and helpful. Our room was ready for us when we arrived mid afternoon and was clean and serviceable as normal. We listened as staff told us further plans for the modernisation and refurbishment of this Ibis 'outpost'. They are genuinely enthused about the work going on and it can only make this place an even better place to stay. The rooms at present can be described as dated, but they are cleaned and presented well. The new connecting bridge to the bedromm blocks is a very welcome addition as you walk betweens the rooms and restaurant/bar and reception areas.