ibis Plymouth Hotel 2 stars

Hotel staff extremely friendly Covid regs being followed to the letter Meals excellent Internet fantastic

Clean comfortable room, simple check in procedure, good controls in place to follow the covid requirements, friendly staff, good food for evening meal, simple breakfast was more than sufficient, good parking for a motorcycle close to room

Good check-in proceedure Friendly and helpful staff Room fair with poor selection of TV programs, small electric heater with difficult to find controls Excellent bathroom with walkin shower

On booking on line we booked and paid for breakfast. On checking in on line we discovered that breakfast was a packed takeaway. On arriving at the hotel we were invited to pay an extra £2 per head per day for a cooked breakfast. This we did making clear our dissatisfaction. The breakfast was a hot drink and plate of cooked breakfast. On day two both plates were running with water. We did not bother to complain, but none of this was really acceptable or to Accor standards. They could easily have done a tabe service as in a restaurant.

We’ve stayed in this hotel many times stretching back over 16 years as we visit family and was really looking forward to our recent stay as a walk down memory lane... and it was definitely that, but not for all the right reasons! We were well impressed by the changes to the reception & restaurant area and general outside look to this building - it looks really modern and inviting. Such a pity that the same couldn’t be said for accommodation block. Apart from a new bed and a new lamp lightbulb that was so bright that I could operate by it, the rest of the building looked exactly the same as we remember it ...going back 16 years. It looks tired, shabby, old fashioned, grubby and worn out. It’s put us off staying again until we know yr accommodation has been upgraded to match the rest of the hotel

The staff are great and nothing to much trouble Rooms are tidy clean and parking is safe

Excellent staff, Efficient friendly service, clean rooms

We had a very comfortable stay and the staff dealt with the Covid restriction admirably thank you.

On the outskirts of Plymouth with easy access to the motorway system or a 10 min drive into town. Pizza and Salad in the Restaurant is better than I would have expected.

Good hygiene measures due to covid restaurant still providing good quality food thanks

Pleasant folk, beds excellent, some tattyness in rooms (scratched walls)

Room was clean and bed comfortable, unfortunately for me the people who were staying in the room next to me were loud and extremely rude in their disregard for other hotel guests , I have stayed here in the past with my late wife and enjoyed myself but I couldn't stay so I checked out at about 0100 in morning after not being able to relax due to the other guests , this is not a reflection on your staff but I doubt I will use this hotel again

Poor check in. Only one member of staff who was very busy at bar Toilet did not flush properly Sink did not drain One of the rooms below us was being used by prostitutes ! My wife witnessed this whilst having a cigarette on first floor corridor outside our room . All very seedy .

Another good one night stopover enroute to Cornwall, during these current times it felt very safe and clean. Thank you to all involved .

Overall it was good staff very very friendly. The reception area and bar and restaurant excellent newly done up and modern . Bar open to 12 midnight. Down fall was our room . It was clean but very run down with paper coming off the wall. Bed not too bad but pillows solid. Carpet warn . When you wake up the windows are soaking in condensation. Not a good experience. But as some people call it a 2* yes l agree it could be better. Car park full up with work Van's and lorries with people staying there.