ibis Plymouth Hotel 2 stars

very good stay as always the rooms are dated but thats ok because they are very clean and warm . welcoming staff lovely breakfast recommend the scramble eggs lovely . Its very well organised for the covid 19

Well Iam so happy the rooms are lovley And service was amazing beonyed happy Jamie the chef rescued us from a nightmare “so visiting mum for Christmas Day she had no cooker mum picks up meet from a deli horrid gray cheap thigh meat uneatable “ so jamie kindly cooked a Turkey crown were able to get last minute from Asda jamie saved our Christmas from being a utter disaster and becca was a pure delight from start to finish I spoke with her couple of times on phone and her customer service skills are second to none such a joy to be around all in all will definitely stay here again purely because of your lovley staff if there was a way of this getting to head office to recommend them for outstanding customer service we had tea dinner was lovley to your staff saved my Christmas Shower amazing tv was fabulous bed super comfortable breakfast not so good but night before made up for it

Very welcoming and very good room. Like the updated rooms

I have been working nights and also have builders in so sleeping during the day is impossible so used the opportunity to get out and have a few hours peaceful sleep.

Welcome very friendly and informative, nothing too much trouble

The rooms are quite old, but were generally clean Our heater was not working and when we asked staff about it: - First they said they'd send someone - Then they said the hotel was fully booked and couldn't move us - Then they said the person that took care of it was arriving at any minute, but refused to give me his contacts - Then they moved us to a new room I understand covid has created complications for all of us, but this can't be an excuse for extremly poor customer treatment

Very satisfied wth friendliness and very helpful staff, excellent anti covid precautions, and clean and well seperated room. Food could have been a little more exciting, but then I am a vegetarian, so it is my fault, really. I felt very safe and well looked after for my one night stay..

Good location, nice staff - food very nice !

It was clean, the wifi was good and the shower hot. The bed was rather firm.

We used this hotel before catching the ferry to Spain the next day and found it very conveniently located, with some green spaces nearby where we could walk our 2 dogs. Unfortunately, due to some very inconsiderate guests, we had a sleepless night. These people were partying until 4 in the morning and seemed oblivious to the fact that other guests did not share their enthusiasm for being up all night!

The cooked breakfast needs improving to justify £10

Lovely place to stay, I received a lovely warm welcome from Tracy, the team are happy to help with anything you need and advise and make you feel comfortable, nothing is too much trouble, I would definitely recommend this to my family and friends,

The hotel is very tired and bedrooms in need of renovation. However, the rooms were clean and quiet. Carlos (duty manager) was fantastic and made the stay. He even chased down another guest who tried to steal my computer when I accidentally left it on the bar. THANK YOU Carlos!

Short stay before Christmas very friendly welcome from the reception staff who were also the bar person and waitress Breakfast good resturant standard pub fare but decent enough Rooms and reception a little tired but both are being refurbished Very convenient for Plymouth and access to main roads for South Devon and Cornwall Will certainly return in my next trip to Plymouth

The hotel was very convenient for the purpose of our stay. We were visiting family in Plymouth and needed a room for the nights stay during our visit. The Ibis was ideal for this and although the room was quite small sufficient for us.