ibis Plymouth

ibis Plymouth 3 stars

Customer review rating (ALL Rating) 4.3/5 324 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Access to City Centre and the beaches of Devon & Cornwall

  • Free on-site car parking. Payable for lorries ,coaches and large vehicles.

  • Pet-friendly hotel

  • Newly refurbished lobby, restaurant, bar & guest bedrooms

  • Easy-access to the A38 and Plymouth shopping district

Hotel location

ibis Plymouth

Longbridge Road, Marsh Mills, Forder Valley
PL6 8LR PLYMOUTH
United Kingdom

  • DERRIFORD HOSPITAL:  050 CITY CENTRE

  • By plane

    PLYMOUTH At 5km / 3.13 miles

  • By boat

    BRITTANY FERRY PORT At 5km / 3.11 miles

  • By car

    B3413 ESTOVER/LEIGHAM At 0.4km / 0.25 miles

  • By train

    PLYMOUTH STATION At 5km / 3.13 miles

GPS:50.395912, -4.095004

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar

Our Restaurant

Feeling peckish? You don't have to leave the hotel: our menu is loaded with everyone's favourites from pasta, burgers and salads to soups and comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Standard room for 1 or 2 people

  • Max. number of persons: 2
  • Area: From 17 / 182 sq ft
  • Coffee/tea making facilities

Our guest reviews

Our guest reviews for
ibis Plymouth

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  324 reviews

TripAdvisor Rating  3.5/5  738 reviews

Good stay

Customer review rating 4.5/5

C. B. Solo - Confirmed reviews ALL

Everyone very friendly and helpful. Room comfortable.

Dear B. C., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM ibis Plymouth

Excellent place to stay!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Have stayed here several times previously. It is now even better since a recent refurb! Very clean comfortable rooms with everything you need. Staff are very friendly and more than helpful! Will recommend as they are pet friendly as well always a bonus! Had a great stay here yet again!

Dear ANNE L., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM ibis Plymouth

Customer review rating 4.0/5

Victor P. Couples - Confirmed reviews ALL

Clean room, friendly staff

Dear VICTOR p., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Easy access nice people

Customer review rating 5.0/5

Chris Couples - Confirmed reviews ALL

All good no problems

Dear CHRIS D., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Very nice stay

Customer review rating 5.0/5

Martin Y. Couples - Confirmed reviews ALL

New rooms are very good, although it would be helpful to have some coat hangers by the room door for possible wet clothes. The TV looks rather tiny especially in the art work square that surrounds it which is much larger which emphasizes how small it is. The old clothes hanging wardrobe and shelves at the back of the room looks to be the same as before refurbishment , a bit more shelving would be nice. The bathroom looks very good and the new mirror with LED lighting behind it helps to make it all nice and bright. The staff are lovely, especially the ladies servicing the rooms, who are very friendly and helpful

Dear MARTIN Y., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Nice stay

Customer review rating 4.5/5

Pete Business - Confirmed reviews ALL

Pleasant stay for 1 night. Good and friendly service from all the staff

Dear PETER W., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Great location for the ferry to Spain. Excellent setting for bringing a dog.

Customer review rating 5.0/5

Julie Couples - Confirmed reviews ALL

Very helpful, polite staff. Room very clean and fresh.

Dear JULIE S., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Very well organised, with exceptional staff

Customer review rating 4.5/5

Roger Families - Confirmed reviews ALL

Two day stay. Very friendly and helpful staff, good basic food, clean and comfortable room at a reasonable price

Dear ROGER G., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Relaxing Spot

Customer review rating 4.0/5

Andy Couples - Confirmed reviews ALL

A short but very comfortable stay. Good room with plenty of space and facilities. Friendly helpfull staff.

Dear ANDREW S., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Good Stay

Customer review rating 4.0/5

Julian Couples - Confirmed reviews ALL

Room was recently updated and the onsite staff were very good.

Dear JULIAN C., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Very accommodating and friendly staff

Customer review rating 5.0/5

Newman Couples - Confirmed reviews ALL

I stayed for 2 nights. Tracy and her team where very accommodating. I will be coming back.

Dear DIANE J., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM ibis Plymouth

Convenient

Customer review rating 4.5/5

John L. Couples - Confirmed reviews ALL

Everything fine receptionist very helpful, found screw in carpark probably from building work being carried out , potentially a puncture for someone

Dear JOHN L., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

perfect location

Customer review rating 5.0/5

Kevin O. Families - Confirmed reviews ALL

nice room great location helpful staff

Dear KEVIN o., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Good value for money

Customer review rating 5.0/5

David Y. Couples - Confirmed reviews ALL

We had a newly decorated room which provided all comforts necessary at a good price. We had trouble locating the hotel because of signage. The only fault was a lack of an octopus safety mat which made the shower slippery for my disabled wife. Breakfast was excellent with many options and the staff were excellent, especially Carlos the Manager. We will be returning in the future. Thank you.

Dear DAVID Y., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am pleased to let you know that having recognised the problem with the showers, we now have a mat in every bathroom. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Not what we expected

Customer review rating 2.0/5

Miranda P. Families - Confirmed reviews ALL

We booked the hotel for two nights stay and were expecting a bath in the room as advertised on the website. When we arrived we were informed that the rooms had recently been renovated and that the baths had all been removed. The website clearly still said that there was a bath in each room. The receptionist explained that the website is being updated next week but clearly this was not in time for either our booking or our stay. The receptionist apologised and said that she would find us another hotel for our second night but clearly this would not have been easy as this was the Easter bank holiday weekend.

Dear MIRANDA P., Thank you for taking the time to tell us about your experience at the ibis Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM Ibis Plymouth

Ideally located on this side of city.

Customer review rating 4.5/5

Michael B. Families - Confirmed reviews ALL

Pleasantly surprised to find requested room finished and redecorated to an excellent standard. Service excellent as expected.

Dear MICHAEL B., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

We know the hotel and its delivered satisfactorily

Customer review rating 4.0/5

Simon Families - Confirmed reviews ALL

ok

Dear SIMON T., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

OK Stay

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

We have stayed at the Inis many times & always enjoyed our time there. This time we were not so happy. We were cold - caused probably by the units immediately behind us being refurbished & having no windows or doors. Our unit was refurbished the light next to the window does not move making it difficult to pull the curtains back. The television sound was distorted.

Dear ELAINE M., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. the room is very newly refurbished and we will look into the concerns you expressed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

No complaints.

Customer review rating 4.0/5

Martyn Families - Confirmed reviews ALL

Clean, friendly good value for money. Only gripe was that the electric car charger was not working but that was outside of their control. The Harvester down the road had a fast charger which was very good for those that need a charge.

Dear MARTYN A., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Suited us well

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Ideally located for exploring Drake's Trail

Dear NORMAN F., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

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