ibis Plymouth Hotel 2 stars

Customer review rating 4.1/5 1,417 reviews

ibis Plymouth
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+ 12 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Access to City Centre and the beaches of Devon & Cornwall

  • Free on-site car parking. Payable for lorries ,coaches and large vehicules.

  • Pet-friendly hotel

  • 24-hour reception and food

  • Easy-access to the A38 and Plymouth shopping district

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI at the hotel
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)

Hotel location

ibis Plymouth

Longbridge Road
Marsh Mills
Forder Valley
PL6 8LR
plymouth
united kingdom

Tel: +441752601087

Fax: (+44)1752/223213

Check-in from 14h00

Check out up to 12h00

  • DERRIFORD HOSPITAL :  050 CITY CENTRE

  • By plane

    PLYMOUTH At 5km / 3.13 miles

  • By boat

    BRITTANY FERRY PORT At 5km / 3.11 miles

  • By car

    B3413 ESTOVER/LEIGHAM At 0.4km / 0.25 miles

  • By train

    PLYMOUTH STATION At 5km / 3.13 miles

GPS :50.395912, -4.095004

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Standard room for 1 or 2 people

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone
Room

Our restaurants and bars

FOGG'S

Type of cuisine: Cafe

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews for
ibis Plymouth

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,417 reviews

tripadvisor

TripAdvisor Rating 3.5/5

708 reviews

Very courteous staff

Customer review rating 4.1/5

Glyn R. Solo - 27/03/2020 Confirmed reviews ALL

Great

Customer review rating 4.1/5

Sue Families - 22/03/2020 Confirmed reviews ALL

Staff very helpful, that’s the only positive. Room tiny and needed painting/ new carpet etc. Breakfast pathetic for cost. We thought ibis as a brand was predictably always good quality but this experience has told us that it’s not.

Dear SUE J., Thank you for taking the time to tell us about your experience at the ibis Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The breakfast is not our usual buffet, due to the Covid-19 situation, all Ibis hotels are offering the same continental bag for breakfast. We look forward to a return to the norm as soon as we can. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Ibis Hotel Plymouth

Nice place helpful staff

Customer review rating 4.1/5

Andrew F. Business - 20/03/2020 Confirmed reviews ALL

Great stay nice and friendly with helpful staff my room was not suitable so they moved me without fuss. Nice food in the evening and you can get a beer in the bar area. The breakfast was good plenty of choice.

Very convenient location with friendly and helpful staff

Customer review rating 4.1/5

Gordon J. Families - 18/03/2020 Confirmed reviews ALL

I was astonished that one of the staff recognised me after four years gap of my staying at the hotel. The present staff are, as ever, warm and welcoming. The main hotel building has been very tastefully refurbished. The rooms are comfy as usual but I found the pillows rather firm. I dined only once and felt that the chicken portion had been cooked too fiercely making it almost too crisp and slightly dry.

Good stay

Customer review rating 4.1/5

Stephen N. Families - 13/03/2020 Confirmed reviews ALL

Comfortable bed, moved room when heating failed.

Ideal location

Customer review rating 4.1/5

Alan Families - 07/03/2020 Confirmed reviews ALL

The hotel was ideally suited to our purposes, being in Plymouth to attend a funeral of a family member during the day between our two night stays. Being close to the A38 provided easy access on arrival after a journey from Manchester and similarly aided departure for the return journey. Rooms and fittings adequate for our purposes. Extremely polite and helpful staff although short of experience in their duties they certainly tried their best in what appeared to be a new environment.

Ok

Customer review rating 4.1/5

Dt Solo - 04/03/2020 Confirmed reviews ALL

Needed to be in that part of plymouth Hotel room a bit tired motel style Breakfast OK

Well located

Customer review rating 4.1/5

Mr E. T. Families - 29/02/2020 Confirmed reviews ALL

Always a pleasure to stay here.

Dear ERIC T., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Reliable quality in a well located and pleasant site.

Customer review rating 4.1/5

Nick Business - 28/02/2020 Confirmed reviews ALL

Excellent

Dear NICK R., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Pleasant and convenient

Customer review rating 4.1/5

Peter Business - 22/02/2020 Confirmed reviews ALL

Overnight stop on business. Conveniently located. Welcoming and attentive staff. Good breakfast. Traffic noise all night.

Dear PETER F., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

noisy, and way too hot.

Customer review rating 4.1/5

Paul Business - 17/02/2020 Confirmed reviews ALL

I couldn't find any temperature control, except turning the heater off. The room had peeling paint on the windows. 2 wooden slats on the bed had fallen off.

Dear PAUL C., Thank you for taking the time to tell us about your experience at the ibis Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM Ibis Hotel Plymouth

Comfortable stay

Customer review rating 4.1/5

Anonymous Couples - 16/02/2020 Confirmed reviews ALL

Good clean and comfortable accommodation. Good food and friendly staff. Easy check online in and check out.

Dear CAROL A., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

The hotel was located just right for us

Customer review rating 4.1/5

Robert B. Couples - 14/02/2020 Confirmed reviews ALL

Was really annoyed it was like being in the middle of a building site. Nobody warned us there was building / refurbishment going on when we booked probably would have had second thoughts about staying.

Dear ROBERT B., Thank you for taking the time to tell us about your experience at the ibis Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM Ibis Plymouth

Good location and clean unfussy room.

Customer review rating 4.1/5

Nick Families - 13/02/2020 Confirmed reviews ALL

As before, our short stay was un-problematic and we will use you again.

Dear NICHOLAS T., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Great Staff made stay

TripAdvisor rating 3.5/5

simeonsaunders 09/02/2020 TripAdvisor review

The hotel is very tired and bedrooms in need of renovation. However, the rooms were clean and quiet. Carlos (duty manager) was fantastic and made the stay. He even chased down another guest who tried to steal my computer when I accidentally left it on the bar. THANK YOU Carlos!

Thank you for your review. I am pleased that overall you enjoyed your stay. Our rooms are due to be refurbished soon and I hope you will visit us again. I will be sure to point out your review to Carlos, thank you

Good stay

Customer review rating 4.1/5

Gill B. Families - 08/02/2020 Confirmed reviews ALL

Excellent price, great staff , efficient and polite. Good room, clean , excellent location. Yummy biscuits

Dear GILLIAN B., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Lovely staff, comfy beds & a convenient location at sensible prices.

Customer review rating 4.1/5

Simon Families - 06/02/2020 Confirmed reviews ALL

Our 2nd stay at this hotel and we returned because we found it to have lovely staff, comfy beds & is in a convenient location for our needs and is sensibly priced.

Dear SIMON T., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Great convenience

Customer review rating 4.1/5

Kevin B. Families - 05/02/2020 Confirmed reviews ALL

Needed a room to stay last minute and checked the website. Got a room at a good price. Easy check in and staff very helpful. Booked a second night and stayed in same room. Will definitely stay again.

Dear KEVIN B., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Good basic room although I found the mattress a bit firm but great to be able to take our dog with us

Customer review rating 4.1/5

Chris W. Couples - 05/02/2020 Confirmed reviews ALL

Visiting relatives and wanted to take our dog so it was great to find a place where he was welcomed

Dear C W., We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Ibis Plymouth

Hotel having building work done which impacted on the restaurant quite a lot.

Customer review rating 4.1/5

Bc Couples - 04/02/2020 Confirmed reviews ALL

Hotel undergoing building work so restaurant/ reception very limited space. Noisy and somewhat dusty. Accommodation not up to usual Ibis standard as rooms were ‘motel’ style chalets. As we had had a lot of rain water was seeping up between slats of the floor which smelled unpleasant and made the room feel cold and damp. Parking also limited and awkward as there were many construction company vehicles parked in the car park and the builders were using car park to store and cut up materials again noisy and dusty and awkward to park. Having stayed at Ibis Gloucester, Northampton and Chesterfield we were disappointed with the conditions at Plymouth. We had not been told about the building work being carried out, it was not mentioned on the website when we booked or when we checked in on line.

Dear DANNY C., Thank you for taking the time to tell us about your experience at the ibis Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM Ibis Plymouth
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