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ibis London Stratford Hotel 3 stars

Customer review rating 4.2/5 4,157 reviews

ALLSAFE approved hotel

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How it works?
ibis London Stratford
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+ 14 Services

Hotel extras

  • Plenty of nearby attractions, including the Olympic park

  • Just a ten-minute walk from Stratford train station

  • Hotel Restaurant Fogg's serves a choice of global cuisine

  • Pet-friendly hotel, with on-site facilities

  • Hotel amenities include free Wi-Fi and access to a computer

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Hairdressing salon (nearby)
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)

Hotel location

ibis London Stratford

1A Romford Road
Stratford
E15 4LJ london
united kingdom

Tel: +442085363700

Fax: (+44)208/5195161

Check-in from 14h00

Check out up to 12h00

  • OXFORD STREET :  25 STRATFORD

  • STANSTEAD AIRPORT :  NATIONAL EXPRESS STRATFORD STN

  • STRATFORD ISLE OF DOGS :  D8 STRATFORD

  • DOCKLANDS LIGHT RAIL :  DOCKLANDS L-R STRATFORD

  • LONDON :  JUBILEE LINE STRATFORD

  • LONDON- :  CENTRAL LINE STRATFORD

  • By plane

    GATWICK AIRPORT At 60km / 37.29 miles

  • By plane

    HEATHROW AIRPORT At 70km / 43.5 miles

  • By plane

    LONDON CITY APT At 5km / 3.11 miles

  • By car

    A102 NORTHBOUND A11 At 2.99km / 1.86 miles

  • By train

    STRATFORD STATION At 2.09km / 1.3 miles

GPS :51.542441, 0.004796

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis London Stratford

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,157 reviews

TripAdvisor Rating 4.0/5

1,027 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.0/5

Mike Solo - 18/09/2021 Confirmed reviews ALL

Comfortable with good breakfast

Dear MICHAEL K., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Good stay with great links to Stratford tube station.

Customer review rating 5.0/5

Shafi Friends - 18/09/2021 Confirmed reviews ALL

Check in was hassle free with great customer service. I was pleasantly suprised with an extra £10 you can have a late check out the next day by 5pm. Breakfast was wide selection to choose from. I will definitely come back to stay again.

Dear SHAFIA B., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I still remember your surprise for just 10£extra for the late check out, it was a big pleasure made it for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

The customer service was amazing it was my birthday and they treated me very well!

Customer review rating 5.0/5

T. Couples - 18/09/2021 Confirmed reviews ALL

I had a great stay very welcoming and kind workers i would 100% be coming again thank you so much

Dear RIDWAANUL ISLAM T., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Still Happy Birthday Sincerely, Manuelita Receptionist Team Member

Wasn’t happy this time around

Customer review rating 0.5/5

Shelley Business - 17/09/2021 Confirmed reviews ALL

I’ve stayed at ibis a few times as it my frequent stay spot when I’m in London. However this time around it was an horrible experience. The ladies at reception where very unhelpful and not attentive. The room I was given had hand marks all over the wall and bathroom had stains. The room service had to B. requested even then the bed look undone. I was left dissatisfied with my stay for the 2 nights I was there.

Good location and helpful staff

Customer review rating 4.0/5

A.g. Families - 16/09/2021 Confirmed reviews ALL

Good location, only a short walk from Stratford international. The staff were all friendly, welcoming and helpful. The shower was good, the bed was comfortable and the breakfast was good. I stayed for two nights, the second night was quiet, but on the first night there was a lot of noise outside from a neighbouring business, 2-4am, from what sounded like lorries collecting recycling. This was not the fault of the hotel at all, and marred an otherwise good stay.

Great customer service and comfortable stay.

TripAdvisor rating 5.0/5

sbegume 15/09/2021 TripAdvisor review

My stay was comfortable and location was convenient. Food was great. I will definitely will be coming back to stay. Breakfast was varied and good selection. Easy check in and check out service. Close to the station.

Fresh

Customer review rating 4.0/5

Anonymous Couples - 14/09/2021 Confirmed reviews ALL

Everything you need in modern look.

Dear ROSCA D., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Well located

Customer review rating 4.0/5

Cmaria Couples - 12/09/2021 Confirmed reviews ALL

Hotel location is perfect, surrounded by various stores and a few minutes from Westfield shopping centre. The bed, however was a bit stiff which we woke up with aching back.

Excellent value and location

Customer review rating 4.5/5

Fs Solo - 11/09/2021 Confirmed reviews ALL

Really friendly greeting at reception. Thank you to Rayan for all his help in sorting out my key/door issue. The hotel is in a very convenient location near Stratford underground and many amenities. The bed was comfortable with an excellent sized TV and chromecast built in which was a nice unexpected bonus. I am very grateful for the 25percent discount accor gave me for being NHS staff. This made the value even better, especially as I booked on the day as an "Emergency". Thank you.

Well located and a brilliant stay

Customer review rating 5.0/5

Carol A. B. A. Families - 10/09/2021 Confirmed reviews ALL

Fabulous from start to finish.

friendly staff

Customer review rating 4.0/5

10k R. Solo - 10/09/2021 Confirmed reviews ALL

pleasant

Very bad experience

Customer review rating 0.5/5

Shakeeb A. Couples - 10/09/2021 Confirmed reviews ALL

Hi, i booked online and i was given a room which i believe number 218. I had to leave to another hotel right after the check-in as the room smells very bad. Not sure what was from but it was unbearable. I have stayed with you before but never had this experience anywhere before. I was embarrassed even to mention this to the receptionist because there were few people around. I tried opening the window also switched the Aircon on maybe this will go but there was no difference. Im sorry to mention the above but the room was really bad and end up paying for another room somewhere else.

Friendly and helpful staff, and the hotel is convenient for rail travel.

Customer review rating 5.0/5

Anonymous Solo - 09/09/2021 Confirmed reviews ALL

The hotel was clean and the room layout was good.I particularly liked the walk-in shower .The TV would be better if the mainstream channels came on automatically. The breakfast was enjoyable and there was a good choice.The yoghurt was excellent

Very good room and pleasant staff

Customer review rating 5.0/5

Alves Business - 07/09/2021 Confirmed reviews ALL

Loved the room and customer service! I can’t remember her name now I’m sorry but she was brilliant.

well located

Customer review rating 4.0/5

Anonymous Families - 07/09/2021 Confirmed reviews ALL

friendly

Bad sleep

Customer review rating 1.5/5

D.m Couples - 06/09/2021 Confirmed reviews ALL

Checked in early at the hotel. Unpacked our bags and went into London. On return to the room 337 at 21.00 tired wanting a quick shower then sleep we were constantly kept awake from the lift movements next to our room all night , guests shouting down the corridor early hours or the neighbour singing from 4am. On check out we explained this to the desk but was told you should have told us. To be honest at 4 am with very little sleep and no phones in the room the last thing I wanted to do was get dressed and goto reception.

Nice tidy hotel.

Customer review rating 4.0/5

S B. Families - 06/09/2021 Confirmed reviews ALL

Only moans would be; need more pillows and the air con goes off overnight which really means no air con!

Excellent

Customer review rating 4.5/5

Cj Families - 04/09/2021 Confirmed reviews ALL

Great staff brilliant services!

Ibis don't want to keep the customers

TripAdvisor rating 1.0/5

markaM2714VG Business - 21/08/2021 TripAdvisor review

Stop at the hotel regular, reported issues with the room 3 times and nothing done. Contacted the hotel several times as their price was £100 more than the hotel next door with the same star rating and they couldn't care less. Unfortunately for them I'll be taking all the UK business else where now. Booking.com just won a customer on price

Excellent

TripAdvisor rating 5.0/5

explorewithme247 Business - 19/03/2021 TripAdvisor review

It was just a short stay but was really good. Great communication. Very clean. Lovely staff. Bed Was very comfortable and I really like the design of the showers. Fab that I could hook my tablet up to the TV.

explorewithme247, We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader

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