ibis London Stratford Hotel 2 stars

TripAdvisor rating 4.0/5 1,006 reviews
ibis London Stratford
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+ 13 Services
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Hotel extras

  • Plenty of nearby attractions, including the Olympic park

  • Just a ten-minute walk from Stratford train station

  • Hotel Restaurant Fogg'sserves a choice of globall cuisine

  • Pet-friendly hotel, with on-site facilities

  • Hotel amenities include free Wi-Fi and access to a computer

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Hairdressing salon (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Hotel location

ibis London Stratford

1A Romford Road
Stratford
E15 4LJ
london
united kingdom

Tel: +442085363700

Fax: (+44)208/5195161

Contact email

Check-in from 14h00

Check out up to 12h00

  • OXFORD STREET :   25 STRATFORD

  • STANSTEAD AIRPORT :   NATIONAL EXPRESS STRATFORD STN

  • STRATFORD ISLE OF DOGS :   D8 STRATFORD

  • DOCKLANDS LIGHT RAIL :   DOCKLANDS L-R STRATFORD

  • LONDON :   JUBILEE LINE STRATFORD

  • LONDON- :   CENTRAL LINE STRATFORD

  • By plane

    GATWICK AIRPORT At 60km / 37.29 miles

  • By plane

    HEATHROW AIRPORT At 70km / 43.5 miles

  • By plane

    LONDON CITY APT At 5km / 3.11 miles

  • By car

    A102 NORTHBOUND A11 At 2.99km / 1.86 miles

  • By train

    STRATFORD STATION At 2.09km / 1.3 miles

GPS :51.542441, 0.004796

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Brand New : Twin SweetRoom by ibis

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Accessible Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15

Accessible Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 15

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Stratford

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,787 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,006 reviews

Excellent stay

Customer review rating 4.2/5

Gemma B. Families - 21/01/2020 Confirmed reviews ALL

Staff are the best. Very friendly and patience with my autism any questions I have happy to explain to myself and my mum. Love being in Stratford hotel as they do best to give me the same room if they can 212 or 222 as I return each year for short breaks. Cant wait to see you in November. Thank you for having me and for doing your best to give me one of the 2 rooms I've stayed in.

nice clean and spacious room

Customer review rating 4.2/5

Tanvir A. Couples - 21/01/2020 Confirmed reviews ALL

I enjoyed the stay. the staff was very friendly. when i got to the room i really liked the interior, it was nice and cozy. However, the only downside to the room was that i could hear a lot of noise from outside. it was too noisy. the windows need to be replaced because even though they were shut you could feel the cold air and wind seeping through.

Couldn't have received better from the staff

Customer review rating 4.2/5

Clive M. Solo - 19/01/2020 Confirmed reviews ALL

Very helpful

Dear Clive, We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Ventura Front desk team member

Very good

Customer review rating 4.2/5

Cheryl A. Couples - 18/01/2020 Confirmed reviews ALL

Everything was clean and tidy very mi e room .

Dear Cheryl, We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Ventura Front desk

Mrs

Customer review rating 4.2/5

Livia D. A. Business - 11/01/2020 Confirmed reviews ALL

Friendly staff, cleans and great breakfast

Conveniently located for my purpose and comfortable

Customer review rating 4.2/5

Paul H. Couples - 10/01/2020 Confirmed reviews ALL

The hotel satisfied my needs

Very Nice Stay

Customer review rating 4.2/5

Wagner T. R. Families - 06/01/2020 Confirmed reviews ALL

We had a very nice stay at the hotel. Good rooms, always clean and tided. Nice and comfortable bed. All the bed clothes also excellent. Breakfast good quality, my only suggestion is to change the menu some days, because after one week eating the same food is not that nice. All the crew very sympatic, ready to help and available. Good location, nearby the metro, train and buses. We were in 4 ppl we loved the hotel.

Dear NATASHA, We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Ventura

Says on the tin what it does in the tin

Customer review rating 4.2/5

Bill O. Couples - 06/01/2020 Confirmed reviews ALL

Booked for an overnight stay. Comfortable, functional and totally adequate for our needs,.

Dear BILL O., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Ventura

Amazing place amazing staff I can’t remember her name but she checked me in on Monday as I stayed a day extra

Customer review rating 4.2/5

Faheema Couples - 03/01/2020 Confirmed reviews ALL

Quite amazing only thing is the room tends to get very hot. Other than that it was amazing and lovely staff.

Dear FAHEEMA, We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Ventura

Good Affordable Stay

Customer review rating 4.2/5

Vibrant Couples - 02/01/2020 Confirmed reviews ALL

Location was good, standard room is small but manageable for 2 adults. The receptionist was not so friendly, I think they have to improve. Like for instance, when we were standing for check-in they were chit chatting for another guest on how he is eating and laughing. Not so professional I'd say.

A.

Customer review rating 4.2/5

A. Business - 02/01/2020 Confirmed reviews ALL

room smelled bad

Dear Sujaeel A., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo A Smania General Manager

Short stay in Stratford

Customer review rating 4.2/5

Brian Solo - 01/01/2020 Confirmed reviews ALL

A friendly welcome, a good room and an adequate breakfast, that was what I needed.

Dear BRIAN C., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Ventura

Good stay in East Londen

TripAdvisor rating 4.0/5

Peter M Family - 31/12/2019 TripAdvisor review

Close to the Stratford shopping center and the public transport stations, this hotel is a good choice if you look for a convenient stay in east London. The facilities are fine, staff is friendly and breakfast is good.

Dear Peter, Many thanks for your kind review. I am glad my team made your stay enjoyable. Ionel Voicu Assistant General Manager

Very clean and comfortable beds

Customer review rating 4.2/5

Zulifkar Y. Solo - 30/12/2019 Confirmed reviews ALL

The rooms were clean and the bed was very comfortable and the room hsd modern decor with a good flat size tv

Dear ZULIFKAR Y., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Ventura
Customer review rating 4.2/5

K Families - 30/12/2019 Confirmed reviews ALL

The room was very clean and comfortable but was hard to warm up. The staff on the check in desk were brilliant and very helpful.

Dear SALLY M., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Ventura

Plenty of transport to central London

TripAdvisor rating 4.0/5

CrustyTed Family - 29/12/2019 TripAdvisor review

We chose this hotel for its convenience for transport to central and east London, as well as it's location a short walk from the Westfield shopping centre. It was clean, tidy and quiet,despite being located at the junction of several busy roads. The room was comfortable although there was not much storage space. The evening menu was a little limited but the quality of the food was good.

It was manageable.

Customer review rating 4.2/5

Mrs N. Families - 28/12/2019 Confirmed reviews ALL

We experienced bed bug bites which were uncomfortable. On our last day the elevators were not working and we had to carry our 23kg bags down from the third floor which was dreadful due to the fact that we were females.

Dear SUNDERAN N., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was sorry to learn that following your stay at Ibis Stratford, you suffered with bites to your skin. I can certainly understand your distress and I sincerely regret the discomfort caused. In the first instance, I would like to assure you that we take any reports of this nature very seriously. We are grateful to you for contacting the hotel so, so that the appropriate investigations could be undertaken. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo A Smania General Manager

So disappointed

Customer review rating 4.2/5

Marzia Families - 28/12/2019 Confirmed reviews ALL

The receptionist was so rude,especially the day that we did the check-in. She was insist that we have to pay, but I paid in advance when I made the reservation. We asked them if was possible stay one more night they change 3 different price in 10 minuts, we were looked at the price on the website and an extra night was only £65 not 200£ or 100£ like they said! I will never come back again

Dear MARZIA B., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hotels operate a flexible pricing policy so that, as with low cost airlines, the price depends very much on levels of demand. This policy allows us to promote very attractive prices on some days, but prices are higher on days when there is higher demand. This usually revolves around specific events in the city, when all hotels adopt the same approach. As ever, from a commercial perspective, price is always subject to supply and demand. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo A Smania General Manager

My stay at Ibis was good

Customer review rating 4.2/5

Abimbola A. Families - 28/12/2019 Confirmed reviews ALL

Excellent service delivery by the staff. Situated at a perfect location that is easily accessible to places of interest e.g shopping mall, train and bus station. The only problem is the WC at room 101 whose flushing system is defective and involves struggling with the lever several times before it flushes.

Dear ABIMBOLA A., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Ventura

Basic room, unhelpful staff

Customer review rating 4.2/5

Anonymous Families - 28/12/2019 Confirmed reviews ALL

Surprising how all necessary items fit in this small room. A wardrobe with shelves and doors would certainly be an improvement. I forgot my personal steam iron in the room. Reception staff (IBIS Stratford) said they checked the lost and found list and sent housekeeping to the room but their effort appeared to be a mere formality. Given their response time and attitude, I do not believe they checked the room. Very disappointed with how the staff handled the situation. Will not be returning to IBIS Stratford or IBIS.

Dear SANGEETHA M., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was very disappointed to read the way your request regarding the missing item was dealt with and I would like to apologise for that. Upon my return to work yesterday I have investigated further with the Housekeeping team and they confirmed they have the item stored on the lost items. Another team member also tried to contact you following your request but hey were not able to reach you. I would appreciate if you could let me know what address you want me to post the iron to and I will arrange for that. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo A Smania General Manager
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