ibis London Stratford Hotel 3 stars

Name: ibis London Stratford
Address: LONDON, E15 4LJ, UNITED KINGDOM
Telephone: (+44)208/5363700
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 4,375 reviews

ALLSAFE approved hotel

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+ 14 Services

ibis London Stratford Hotel

Vibrant economy hotel, open to everyone

We have introduced some of the most stringent cleaning standards and operational procedures in the world of hospitality through the ALL SAFE label to ensure your safety. We are looking forward to welcoming you.

Rodrigo Albano Smania, Hotel Manager

ibis London Stratford positions you perfectly for your London getaway and, from check-in to check-out, we've got your every need covered. Our bar will keep you refreshed from morning to midnight, and our on-site restaurant offers a relaxing spot to enjoy a lazy lunch or an indulgent evening meal. So whether you're here to take in a show at the O2, shop 'til you drop at Westfield or take care of business at Canary Wharf, we've got you covered for a great stay.

Thanks to its location and a wide link of transportation our hotel positions you in a perfect spot to explore London and its attractions. A short walk from Westfield Shopping Centre with an extensive range of shops, restaurants and entertainment options. The Olympic Park is a short stroll giving you access to all the sporting venues, events and the new business districts in the area. Catch a show at the O2 Arena, attend an event in Excel or a meeting in Canary Wharf all accessible from the DLR.

Dedicated followers of fashion will feel at home in Stratford, home to Westfield, one of Europe's largest urban shopping centres. 30 minutes east of the centre, Stratford also houses Queen Elizabeth Olympic Park, originally built for the 2012 Olympics.

Hotel extras

Plenty of nearby attractions, including the Olympic park
Just a ten-minute walk from Stratford train station
Hotel Restaurant Fogg's serves a choice of global cuisine
Pet-friendly hotel, with on-site facilities
Hotel amenities include free Wi-Fi and access to a computer

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis London Stratford

1A Romford Road
Stratford
E15 4LJ london
united kingdom

Tel: +442085363700

Fax: (+44)208/5195161

Check-in from 15h00

Check out up to 12h00

OXFORD STREET: 25 STRATFORD
STANSTEAD AIRPORT: NATIONAL EXPRESS STRATFORD STN
STRATFORD ISLE OF DOGS: D8 STRATFORD
DOCKLANDS LIGHT RAIL: DOCKLANDS L-R STRATFORD
LONDON: JUBILEE LINE STRATFORD
LONDON-: CENTRAL LINE STRATFORD

By plane
GATWICK AIRPORT At 60km / 37.29 miles
By plane
HEATHROW AIRPORT At 70km / 43.5 miles
By plane
LONDON CITY APT At 5km / 3.11 miles
By car
A102 NORTHBOUND A11 At 2.99km / 1.86 miles
By train
STRATFORD STATION At 2.09km / 1.3 miles

GPS:51.542441, 0.004796

Hotel services

Check-in from 15h00 - Check out up to 12h00

In summary

Restaurant
Wheelchair accessible hotel
Wi-Fi
Breakfast
Bar

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

Max. number of persons: 2

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Brand New : Twin SweetRoom by ibis

Max. number of persons: 2

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Accessible Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Business Desk

Accessible Room with 2 single beds

Accessible room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Business Desk

Another great stay!

John Solo - 14/01/2022 Confirmed reviews ALL

always good

highly satisfied

Victor N. Business - 12/01/2022 Confirmed reviews ALL

i have been using there for a long time it is lika a home very comfortable the staff on duty was friendly and matured

Dear VICTOR N., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader

Good stay

Afsana Solo - 10/01/2022 Confirmed reviews ALL

Best hotel ever. Loved it!

Dear AFSANA M., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader

Perfect location. Came from stanstead airport pretty late in the morning. And I was treated like a proper guest at that time of the morning I was even given pizza to ess as t

Hassan Business - 09/01/2022 Confirmed reviews ALL

Perfect place to stay. Enjoyed every minute of it. Reception was top class security guard was very helpful and kind. We’ll done to all.

Dear HASSAN A., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

The helpfulness of your staff made this trip very special!

Eugenie Families - 08/01/2022 Confirmed reviews ALL

We stayed for 14 days with my child. Such a long stay in a foreign country - and with a child - always brings it’s challenging and unexpected events. I cannot praise your staff enough for making us feel so welcome, and no enquiry was ever too much. Thank you so much! We ll be back!

Dear EUGENIE E., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and your nice words for us, we enjoyed have you with us as well. we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Great customer service

China Couples - 07/01/2022 Confirmed reviews ALL

The staff were amazing. Nothing was too much for them however, I did have to change my room 3 times due to the smell and dodgy door. The moved me and the last room on the 2nd floor room 222 was good.

Dear MONIQUE E., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuelita

Well located

Anonymous Friends - 06/01/2022 Confirmed reviews ALL

Wonderful service

Dear Mister Mark, We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback, and have you here with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy new year Sincerely, Manuelita

Value, good location for Stratford station and Westfield

Liam Couples - 04/01/2022 Confirmed reviews ALL

Hotel itself clean and nicely decorated (although there was a slightly odd smell about the place). Great breakfast. Rooms nice and lovely smelling toiletries. Handy for Stratford station and the connections this provides to Central London if you dont mind a short walk. Ironing room is very strange. Would much prefer an iron in the bedroom. Overall for the price in London can't complain and would stay again.

Comfortable stay with friendly, helpful staff

Cathy Families - 02/01/2022 Confirmed reviews ALL

Overall our stay was awesome. The room was smaller than expected and the bathroom was a little tired. But, the beds were comfortable and the room and bathroom were clean on arrival. Everyone we had contact with was incredibly helpful, polite and friendly. My only real issue was the food. Breakfast options were quite limited as was the bar food menu with no vegan option. The one night I did order food for my daughter it was overcooked and inedible. To be fair to the staff, when I brought this up the next day (we had eaten late in our room), they were apologetic and we were offered free drinks.

Dear CATHERINE A., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We definitely need to improve the vegan food choice, is something we need to look for it, I do apologise for the overcooked meal. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Great stay

Anonymous Couples - 02/01/2022 Confirmed reviews ALL

Great staff, very clean and good price.

Dear GARY R., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Enjoyed my stay

Simona Families - 02/01/2022 Confirmed reviews ALL

Was last minute decision but I managed to find a room. I stay few times in this hotel in the past as day use room, good price and simple rooms.

Dear SIMONA A., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Good location and had all of the facilities I needed.

Jonny B. Families - 30/12/2021 Confirmed reviews ALL

I stayed here when visiting family. Has all of the facilities and the staff were friendly. One night there was a lot of guest noise down the hall but it was right before Xmas so to be expected I guess. Would book here again.

Dear JON H., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, we do apologise about the noisy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Excellent service

Livia D. A. Business - 29/12/2021 Confirmed reviews ALL

Very welcoming, easy check in and out. Friendly staff

Dear LIVIA DE a., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kalliopi, Reception Team Member

Well located

Janot Solo - 29/12/2021 Confirmed reviews ALL

All fine. My luggages was kept for me for an unlimited time.

Dear JANET K., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologise for the paper, usually is change every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Richard W. Families - 28/12/2021 Confirmed reviews ALL

Hotel was ok and clean, but the English breakfast was awful, the bacon was like leather, sausages anaemic, eggs tasted soapy.but the toast was ok

Dear SUE w., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuelita Receptionist Team Member

It's in a great location

Lorraine Solo - 27/12/2021 Confirmed reviews ALL

I was happy with my experience at the Ibis hotel

Dear Lorraine, On behalf of our hotel, we would like to thank you, for sharing your experience. We are really glad, that our properties fulfil your expectations. We will be really so happy to accommodate you in the nearest future and hope your next visit will be as pleasant as the previous one. Whatever you want don't hesitate to contacting us. We are always at your disposal. Yours faithfully, Kalliopi

Location, good helpful staff

John S. Business - 24/12/2021 Confirmed reviews ALL

Booking in seamless, early check in late check out. Quickly sorted out rooms issues with the minimum of fuss

Dear JOHN S., We very much appreciate your comments regarding your stay and our receptionists at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Good staff ,good service, good hotel

matthewgaoyinghao 18/10/2021 TripAdvisor review

Good staff, good service Staff Aida is very helpful, efficiently and good attitude to face the coming customer. I think listening and patience is very important for hotel front staff. I think Aida meet the requirement (s).

Great!

alfredoduvwu 28/09/2021 TripAdvisor review

Nice location, good customer support services. Touch and keyless entry. Truly memorable stay. Quick access to stratford tube and bus station. Central shopping center very close by without to travel far

Great customer service and comfortable stay.

sbegume 15/09/2021 TripAdvisor review

My stay was comfortable and location was convenient. Food was great. I will definitely will be coming back to stay. Breakfast was varied and good selection. Easy check in and check out service. Close to the station.

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