ibis London Stratford 3 stars

Customer review rating (ALL Rating) 4.2/5 913 reviews

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Description

Hotel extras

  • Plenty of nearby attractions, including the Olympic park, Westfield shopping & ABBA arena

  • Green Key Certified Hotel

  • Hotel Restaurant Fogg's serves Food and Drinks. 10 minutes walk to Stratford Station

  • Easy access to London City Airport and Stansted Airport

  • Free Wi-Fi throughout the Hotel including bedrooms.

Our accommodation(s)

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Hotel location

ibis London Stratford

1A Romford Road, Stratford
E15 4LJ LONDON
United Kingdom

GPS:51.542441, 0.004796

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  913 reviews

TripAdvisor Rating  4.0/5  1,189 reviews

Certificate of excellence 2024

Basic hotel

TripAdvisor rating 3.0/5

Anon092 TripAdvisor review

Basic hotel, but quite expensive. Staff were OK - felt quite transactional though. Bed was comfortable enough, but clear signs of wear and tear with the decoration and furnishings which had seen better days. Shower worked OK but the bathroom was horrible, with a bad smell from the drains!

Dear Guest, Thank you for sharing your feedback with us. We sincerely regret to hear that your stay did not meet your expectations. While we're glad to know the bed was comfortable and the shower functioned well, we’re truly sorry about the issues you experienced with the bathroom and the overall condition of the furnishings. Your comments regarding the smell from the drains and signs of wear and tear in the room have been noted, and we will escalate this to our maintenance and housekeeping teams to address promptly. We strive to ensure our guests enjoy a comfortable and well-maintained environment, and we apologize for falling short on this occasion. We also appreciate your feedback about our staff interactions and will ensure additional training is provided to foster a more welcoming and personable experience for our guests. We value your input and hope you might consider giving us another chance in the future to deliver a better experience. Best regards, Rayan Front Office Management Ibis London Stratford Hotel

Friendly staff, good location, good breakfast

Customer review rating 5.0/5

Minnie Families - Confirmed reviews ALL

We stayed three nights. We requested a room change as first room was near the lift - no problem with changing and arranged quickly. My husband left something in first room and it was quickly located and returned. Staff friendly.

Dear Marie T., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Manager

Well located. Comfortable and good value for money

Customer review rating 5.0/5

Chris D. Business - Confirmed reviews ALL

Stayed 3 nights for business. Regularly use this hotel. Staff helpful and friendly, good breakfast choice and evening meal menu is sufficient. Comfortable bed and no noise.

Dear Christopher D., Thank you for your poetic reflection on our bathroom! We appreciate your creativity and humor. While our bathrooms may be on the cozier side, we’re glad to know they served you well. We hope the rest of your stay was just as memorable! If you ever find yourself in need of another snug retreat, we’D. love to welcome you back. Best regards, Rayan Front Office Management Ibis London Stratford Hotel

excellent location for access to central London, with good transport links

Customer review rating 4.0/5

Mick &. J. V. Couples - Confirmed reviews ALL

enjoyable and staff were always helpful

Dear Michael V., Thank you for your kind review! We are glad to hear that you found our location convenient for access to central London and that our staff was able to assist you during your stay. We look forward to welcoming you back in the future! Best regards, Rayan Front Office Management Ibis London Stratford Hotel

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Most of the staff, with one notable exception, seem very sad!

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Other web-users rate our hotel

  • 632 reviews 9.2/10 Location
  • 984 reviews 6.3/10 Room
  • 681 reviews 8/10 Service
  • 23 reviews 7.4/10 WiFi
  • 500 reviews 6.5/10 Cleanliness
  • 362 reviews 7.7/10 Breakfast
  • 97 reviews 7/10 Vibe

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