ibis London Stratford Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 4,375 reviews

ALLSAFE approved hotel

Information message

ibis London Stratford
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+ 14 Services

Hotel extras

  • Plenty of nearby attractions, including the Olympic park

  • Just a ten-minute walk from Stratford train station

  • Hotel Restaurant Fogg's serves a choice of global cuisine

  • Pet-friendly hotel, with on-site facilities

  • Hotel amenities include free Wi-Fi and access to a computer

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis London Stratford

1A Romford Road
Stratford
E15 4LJ london
united kingdom

Fax: (+44)208/5195161

Check-in from 15h00

Check out up to 12h00

  • OXFORD STREET:  25 STRATFORD

  • STANSTEAD AIRPORT:  NATIONAL EXPRESS STRATFORD STN

  • STRATFORD ISLE OF DOGS:  D8 STRATFORD

  • DOCKLANDS LIGHT RAIL:  DOCKLANDS L-R STRATFORD

  • LONDON:  JUBILEE LINE STRATFORD

  • LONDON-:  CENTRAL LINE STRATFORD

  • By plane

    GATWICK AIRPORT At 60km / 37.29 miles

  • By plane

    HEATHROW AIRPORT At 70km / 43.5 miles

  • By plane

    LONDON CITY APT At 5km / 3.11 miles

  • By car

    A102 NORTHBOUND A11 At 2.99km / 1.86 miles

  • By train

    STRATFORD STATION At 2.09km / 1.3 miles

GPS:51.542441, 0.004796

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews for
ibis London Stratford

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,375 reviews

TripAdvisor Rating 4.0/5

1,039 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Another great stay!

Customer review rating 5.0/5

John Solo - 14/01/2022 Confirmed reviews ALL

always good

highly satisfied

Customer review rating 5.0/5

Victor N. Business - 12/01/2022 Confirmed reviews ALL

i have been using there for a long time it is lika a home very comfortable the staff on duty was friendly and matured

Dear VICTOR N., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader

Good stay

Customer review rating 5.0/5

Afsana Solo - 10/01/2022 Confirmed reviews ALL

Best hotel ever. Loved it!

Dear AFSANA M., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aida Walugembe Front Office Team Leader

Perfect location. Came from stanstead airport pretty late in the morning. And I was treated like a proper guest at that time of the morning I was even given pizza to ess as t

Customer review rating 5.0/5

Hassan Business - 09/01/2022 Confirmed reviews ALL

Perfect place to stay. Enjoyed every minute of it. Reception was top class security guard was very helpful and kind. We’ll done to all.

Dear HASSAN A., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

The helpfulness of your staff made this trip very special!

Customer review rating 5.0/5

Eugenie Families - 08/01/2022 Confirmed reviews ALL

We stayed for 14 days with my child. Such a long stay in a foreign country - and with a child - always brings it’s challenging and unexpected events. I cannot praise your staff enough for making us feel so welcome, and no enquiry was ever too much. Thank you so much! We ll be back!

Dear EUGENIE E., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and your nice words for us, we enjoyed have you with us as well. we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Great customer service

Customer review rating 4.0/5

China Couples - 07/01/2022 Confirmed reviews ALL

The staff were amazing. Nothing was too much for them however, I did have to change my room 3 times due to the smell and dodgy door. The moved me and the last room on the 2nd floor room 222 was good.

Dear MONIQUE E., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuelita

Well located

Customer review rating 5.0/5

Anonymous Friends - 06/01/2022 Confirmed reviews ALL

Wonderful service

Dear Mister Mark, We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback, and have you here with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy new year Sincerely, Manuelita

Value, good location for Stratford station and Westfield

Customer review rating 3.5/5

Liam Couples - 04/01/2022 Confirmed reviews ALL

Hotel itself clean and nicely decorated (although there was a slightly odd smell about the place). Great breakfast. Rooms nice and lovely smelling toiletries. Handy for Stratford station and the connections this provides to Central London if you dont mind a short walk. Ironing room is very strange. Would much prefer an iron in the bedroom. Overall for the price in London can't complain and would stay again.

Comfortable stay with friendly, helpful staff

Customer review rating 4.0/5

Cathy Families - 02/01/2022 Confirmed reviews ALL

Overall our stay was awesome. The room was smaller than expected and the bathroom was a little tired. But, the beds were comfortable and the room and bathroom were clean on arrival. Everyone we had contact with was incredibly helpful, polite and friendly. My only real issue was the food. Breakfast options were quite limited as was the bar food menu with no vegan option. The one night I did order food for my daughter it was overcooked and inedible. To be fair to the staff, when I brought this up the next day (we had eaten late in our room), they were apologetic and we were offered free drinks.

Dear CATHERINE A., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We definitely need to improve the vegan food choice, is something we need to look for it, I do apologise for the overcooked meal. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Great stay

Customer review rating 4.5/5

Anonymous Couples - 02/01/2022 Confirmed reviews ALL

Great staff, very clean and good price.

Dear GARY R., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Enjoyed my stay

Customer review rating 4.5/5

Simona Families - 02/01/2022 Confirmed reviews ALL

Was last minute decision but I managed to find a room. I stay few times in this hotel in the past as day use room, good price and simple rooms.

Dear SIMONA A., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Good location and had all of the facilities I needed.

Customer review rating 4.0/5

Jonny B. Families - 30/12/2021 Confirmed reviews ALL

I stayed here when visiting family. Has all of the facilities and the staff were friendly. One night there was a lot of guest noise down the hall but it was right before Xmas so to be expected I guess. Would book here again.

Dear JON H., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, we do apologise about the noisy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Excellent service

Customer review rating 5.0/5

Livia D. A. Business - 29/12/2021 Confirmed reviews ALL

Very welcoming, easy check in and out. Friendly staff

Dear LIVIA DE a., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kalliopi, Reception Team Member

Well located

Customer review rating 3.5/5

Janot Solo - 29/12/2021 Confirmed reviews ALL

All fine. My luggages was kept for me for an unlimited time.

Dear JANET K., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologise for the paper, usually is change every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member
Customer review rating 2.5/5

Richard W. Families - 28/12/2021 Confirmed reviews ALL

Hotel was ok and clean, but the English breakfast was awful, the bacon was like leather, sausages anaemic, eggs tasted soapy.but the toast was ok

Dear SUE w., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuelita Receptionist Team Member

It's in a great location

Customer review rating 5.0/5

Lorraine Solo - 27/12/2021 Confirmed reviews ALL

I was happy with my experience at the Ibis hotel

Dear Lorraine, On behalf of our hotel, we would like to thank you, for sharing your experience. We are really glad, that our properties fulfil your expectations. We will be really so happy to accommodate you in the nearest future and hope your next visit will be as pleasant as the previous one. Whatever you want don't hesitate to contacting us. We are always at your disposal. Yours faithfully, Kalliopi

Location, good helpful staff

Customer review rating 5.0/5

John S. Business - 24/12/2021 Confirmed reviews ALL

Booking in seamless, early check in late check out. Quickly sorted out rooms issues with the minimum of fuss

Dear JOHN S., We very much appreciate your comments regarding your stay and our receptionists at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuelita Receptionist Team Member

Good staff ,good service, good hotel

TripAdvisor rating 5.0/5

matthewgaoyinghao 18/10/2021 TripAdvisor review

Good staff, good service Staff Aida is very helpful, efficiently and good attitude to face the coming customer. I think listening and patience is very important for hotel front staff. I think Aida meet the requirement (s).

Great!

TripAdvisor rating 5.0/5

alfredoduvwu 28/09/2021 TripAdvisor review

Nice location, good customer support services. Touch and keyless entry. Truly memorable stay. Quick access to stratford tube and bus station. Central shopping center very close by without to travel far

Great customer service and comfortable stay.

TripAdvisor rating 5.0/5

sbegume 15/09/2021 TripAdvisor review

My stay was comfortable and location was convenient. Food was great. I will definitely will be coming back to stay. Breakfast was varied and good selection. Easy check in and check out service. Close to the station.

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