Name: ibis London Stratford
Address: LONDON, E15 4LJ, UNITED KINGDOM
Telephone: (+44)208/5363700

ibis London Stratford 3 stars

Customer review rating (ALL Rating) 4.3/5 791 reviews

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Description

ibis London Stratford

Vibrant economy hotel, open to everyone

We have introduced some of the most stringent cleaning standards and operational procedures in the world of hospitality through the ALL SAFE label to ensure your safety. We are looking forward to welcoming you.

Wajid Muhammad, Hotel Manager

ibis London Stratford positions you perfectly for your London getaway and, from check-in to check-out, we've got your every need covered. Our bar will keep you refreshed from morning to midnight, and our on-site restaurant offers a relaxing spot to enjoy a lazy lunch or an indulgent evening meal. So whether you're here to take in a show at the O2, shop 'til you drop at Westfield or take care of business at Canary Wharf, we've got you covered for a great stay.

Thanks to its location and a wide link of transportation our hotel positions you in a perfect spot to explore London and its attractions. A short walk from Westfield Shopping Centre with an extensive range of shops, restaurants and entertainment options. The Olympic Park is a short stroll giving you access to all the sporting venues, events and the new business districts in the area. Catch a show at the O2 Arena, attend an event in Excel or a meeting in Canary Wharf all accessible from the DLR.

Dedicated followers of fashion will feel at home in Stratford, home to Westfield, one of Europe's largest urban shopping centres. 30 minutes east of the centre, Stratford also houses Queen Elizabeth Olympic Park, originally built for the 2012 Olympics.

Hotel extras

Plenty of nearby attractions, including the Olympic park
Just a ten-minute walk from Stratford train station
Hotel Restaurant Fogg's serves a choice of global cuisine
Pet-friendly hotel, with on-site facilities
Hotel amenities include free Wi-Fi and access to a computer

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis London Stratford

1A Romford Road, Stratford
E15 4LJ LONDON
United Kingdom

Telephone +44 20 8536 3700

+44 20 8519 5161

OXFORD STREET: 25 STRATFORD
STANSTEAD AIRPORT: NATIONAL EXPRESS STRATFORD STN
STRATFORD ISLE OF DOGS: D8 STRATFORD
DOCKLANDS LIGHT RAIL: DOCKLANDS L-R STRATFORD
LONDON: JUBILEE LINE STRATFORD
LONDON-: CENTRAL LINE STRATFORD

By plane
GATWICK AIRPORT At 60km / 37.29 miles
By plane
HEATHROW AIRPORT At 70km / 43.5 miles
By plane
LONDON CITY APT At 5km / 3.11 miles
By car
A102 NORTHBOUND A11 At 2.99km / 1.86 miles
By train
STRATFORD STATION At 2.09km / 1.3 miles

GPS:51.542441, 0.004796

Hotel services

Check-in from 15h00 - Check out up to 12h00

In summary

On site

Restaurant
Wheelchair accessible hotel
Wi-Fi
Breakfast
Bar

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

Max. number of persons: 2

Coffee/tea making facilities

Brand New : Twin SweetRoom by ibis

Max. number of persons: 2

Coffee/tea making facilities

Accessible Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Accessible Room with 2 single beds

Accessible room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Our guest reviews

Bad stay

Lizzy Couples - 6/18/2022 Confirmed reviews ALL

Very uncomfortable. Someone elses hairs left in the shower. Stains on the curtains and floors.

Dear ELIZABETH R., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was disappointed to learn that the standard of cleanliness in your bedroom fell below expectations. Our Housekeeping team have a stringent set of daily procedures to follow and it is evident these were not adhered to on this occasion. Your comments clearly indicate shortfalls in the standard of housekeeping and maintenance and as such, the general manager has addressed the issues you have raised with the relevant members of his team. I apologise for any inconvenience or discomfort caused to you by these shortfalls in the standard of your accommodation We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aida Walugembe Front Office Team Leader

Great location for the 02!

Marste01 Couples - 6/16/2022 Confirmed reviews ALL

Easy to find from Stratford underground. Really friendly reception - staff could not have been more helpful. Rooms clean, tidy and in line with what you expect from IBIS. Would definitely stay again and have already recommended to friends

Dear MARK S., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan Team Member

Good value.

Philip H. Couples - 6/15/2022 Confirmed reviews ALL

Reasonable.

Dear PHILIP H., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan Team Member

Great stay

Michael. Business - 6/15/2022 Confirmed reviews ALL

Staff courteous and helpful, rooms good and modern

Dear MICHAEL T., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan Team Member

Poor experience

G Solo - 6/15/2022 Confirmed reviews ALL

Location not great in terms of ambient. Very uncomfortable beds and pillows. Loud noise from outside. Crew seems poorly prepared to cope with basic requests, even not kind enough.

Dear GABRIELA B., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to apologise for the inconvenience caused to you in regards to the location of the hotel that caused a lot of noise from out side, and also to apologise for the discomfort of beds and pillows . Please be assured that the comfort of our guests is of utmost importance and I apologise for this shortfall. I was also disappointed to read your comments regarding a staff attitude. Please be assured that your comments have been reviewed with the front office team and expected service behaviors have been reinforced. I can assure you that these matters have been dealt with accordingly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aida Walugembe Front Office Team Leader Aida Walugembe

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Description

Hotel extras

Hotel location

ibis London Stratford

Hotel services

FOGG'S

BAR

Breakfast

Our accommodation(s)

Brand New : Double SweetRoom by ibis

Brand New : Twin SweetRoom by ibis

Accessible Room with 1 double bed

Accessible Room with 2 single beds

Our guest reviews

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