ibis budget Beaconsfield 2 stars

Customer review rating (ALL Rating) 4.2/5 1,201 reviews

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Description

Hotel extras

  • Free, secure onsite parking

  • Free Wi-Fi throughout the hotel

  • Surrounded by food and drink options

  • Spacious lakeside terrace

  • Family and pet-friendly rooms

Our accommodation(s)

Hotel location

ibis budget Beaconsfield

M40 J2 services, Hedgerley Road, Burtley wood
HP9 2SE BEACONSFIELD
United Kingdom

GPS:51.591243, -0.628045

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,201 reviews

TripAdvisor Rating  4.0/5  976 reviews

Staff were nice and friendly. Everything else was a total dissappointment

Customer review rating 1.0/5

James B. Couples - Confirmed reviews ALL

Room was small. Shower in the bedroom. Toilet was in what can only be described as a cupboard. There was no room to pass each other at the foot of the bed. Just a pole to hang your clothes and not wide enough to take a coat hanger. Nothing to sit on.

Dear Mr B., Thank you for your feedback and for acknowledging our friendly staff. We're sorry to hear that the room layout and amenities did not meet your expectations. Your comments about the room size, shower, and lack of seating are important to us, and we'll review them to improve our guests' experience. We appreciate your honesty and hope to provide you with a better stay in the future. Sincerely, Vartika Gupta General Manager | Ibis Budget Beaconsfield M40/J2 | Beaconsfield Extra Services Beaconsfield | HP92SE Tel: +4…29 | Fax: +4…49 Email: h6… | Web: www.ibis.com  Before printing think about your responsibility & commitment with the Environment!

Customer review rating 5.0/5

Richard C. Business - Confirmed reviews ALL

All as expected

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis budget Beaconsfield. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vartika Gupta General Manager | Ibis Budget Beaconsfield M40/J2 | Beaconsfield Extra Services Beaconsfield | HP92SE Tel: +4…29 | Fax: +4…49 Email: h6… | Web: www.ibis.com  Before printing think about your responsibility & commitment with the Environment!

Feel ripped off

Customer review rating 2.0/5

Db Couples - Confirmed reviews ALL

When booking, we paid extra for a refundable booking in case we had to cancel the room. When we checked in the room wasn't suitable for my elderly parents but as we'd "checked in" the hotel clerk wouldn't cancel the booking. He wouldn't even refund us the second of our two nights. We were very disappointed but the manager wasn't there and the clerk said he wasn't authorised to give a refund. We felt we had no wiggle room to argue so just left it. Our desk experience was a 1, but I'm giving a 4 as the room itself was clean, no complaints there, but be warned - this is a completely no frills hotel with very few facilities. There are no drawers to put things away for example, and certainly no way to make a coffee or tea.

Decent night stay

Customer review rating 3.0/5

Adam K. Solo - Confirmed reviews ALL

Just needed a bed after a long flight to Gatwick, and this hotel was a good stop-over before I continued my journey home.

Dear Mr K., Thank you for taking the time to tell us about your experience at the ibis budget Beaconsfield. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vartika Gupta General Manager | Ibis Budget Beaconsfield M40/J2 | Beaconsfield Extra Services Beaconsfield | HP92SE Tel: +4…29 | Fax: +4…49 Email: h6… | Web: www.ibis.com  Before printing think about your responsibility & commitment with the Environment!

Very clean and cosy room.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly staffs and clean room. Recommended to everyone.

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis budget Beaconsfield. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vartika Gupta General Manager | Ibis Budget Beaconsfield M40/J2 | Beaconsfield Extra Services Beaconsfield | HP92SE Tel: +4…29 | Fax: +4…49 Email: h6… | Web: www.ibis.com  Before printing think about your responsibility & commitment with the Environment!

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Other web-users rate our hotel

  • 282 reviews 9.5/10 Location
  • 660 reviews 6.5/10 Room
  • 458 reviews 9/10 Service
  • 20 reviews 7.9/10 WiFi
  • 347 reviews 8.3/10 Cleanliness
  • 12 reviews 7.1/10 Breakfast
  • 11 reviews 10/10 Bar

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