ibis Belfast Queens Quarter 3 stars

Customer review rating (ALL Rating) 4.6/5 292 reviews

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Description

Hotel extras

  • Minutes from the best of Belfast's centre and decorated in homage to the city's rich history

  • Central location, just five minutes from the city centre

  • Enjoy international cuisine at Le Restaurant

  • Nearby landmarks include Ulster Museum and St Georges Market

  • Complimentary in-house Wi-Fi for all hotel guests

Our accommodation(s)

Hotel location

ibis Belfast Queens Quarter

75 University Street, NORTHERN IRELAND
BT7 1HL BELFAST
United Kingdom

GPS:54.586159, -5.930759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LE RESTAURANT

Our on-site restaurant offers an excellent selection of premium drinks, delicious snacks and mains to suit all tastes and appetites. We also offer a 24-hour snack and pizza menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  292 reviews

Customer review rating 4.5/5

Matthew P. Friends - Confirmed reviews ALL

Staff were really accommodating, friendly and seemed genuinely happy to be there!

Dear Matthew P., Thank you for your kind words regarding our staff. We take pride in creating a welcoming environment, and it is gratifying to hear that our team's friendliness made your stay enjoyable. We hope to welcome you back in the future. Best regards, Erika Usele, Housekeeping/Duty Manager ibis Belfast Queens Quarter

Customer review rating 4.5/5

Uday K. Solo - Confirmed reviews ALL

Thank you Erika for finding me a room at 10 AM! I was planning to just drop my bags off and explore the city until 3 PM but I really appreciated the early check-in after traveling in the morning. Rooms are clean and spacious. Bathroom is an odd shape but has everything you need. Didn’t try the restaurant or 24-hour pizza but appreciated the options. Location is great, an easy walk from the main downtown area or a short bus/train ride away. The door to my room stuck a little bit and was accidentally left unlocked by housekeeping as a result. Luckily nothing was stolen but it was worrisome.

Dear Uday K., Thank you for your kind feedback regarding your recent stay at ibis Belfast Queens Quarter. We are pleased to hear that you found our location convenient and appreciated the early check-in facilitated by our team. It is always our aim to enhance the guest experience, especially after a long journey! We acknowledge your comments about the door to your room and the concerns regarding security. Please be assured that we take such matters seriously and will review our housekeeping procedures to ensure the safety and comfort of our guests. We are also glad that you found the room clean and spacious. :) Thank you once again for your feedback. We hope to welcome you back in the future. Best regards, Erika Usele, Housekeeping/Duty Manager ibis Belfast Queens Quarter

Customer review rating 5.0/5

Lourenco M. Business - Confirmed reviews ALL

Great stay, with friendly and caring staff, and fulfilling and tasty breakfasts! A special thanks and a word of praise for Adrián Calderón’s hospitality.

Dear Lourenco M., Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff, particularly Adrián Calderón, contributed positively to your experience and that you enjoyed our breakfast offerings. Your feedback is greatly appreciated. Best regards, Badrul Haider Food & Beverage Manager Ibis Belfast Queens Quarter

Customer review rating 4.5/5

Jon T. Business - Confirmed reviews ALL

Enjoyable stay. Very friendly staff. Excellent location. Comfortable room. Food service slow but everything else good.

Dear Jon T., Thank you for your kind review! We’re delighted to hear that you enjoyed your stay, found our staff friendly, and appreciated our excellent location and comfortable rooms. We also value your feedback regarding the food service and will certainly look into ways to improve the speed while maintaining quality. It was a pleasure having you with us, and we hope to welcome you back again soon! Best regards, Badrul Haider Food & Beverage Manager Ibis Belfast Queens Quarter

Customer review rating 4.0/5

Aine W. Families - Confirmed reviews ALL

It was my second visit and I would certainly go again. I think that if you want to attract more repeat business, the cleaning staff need to really vacum the stairwells (looked filthy) wipe down the outside of the elevator (also very grubby looking), I didn't really care and though it was funny, but a lot of folk would have been super shocked. The dirt on the carpet looked months old...on both occassions.

Dear Aine W., Thank you for taking the time to share your feedback regarding your recent stay at ibis Belfast Queens Quarter. We are delighted to hear that you enjoyed our great location, found our rooms to be clean and tidy, and appreciated the helpfulness of our staff, particularly at the reception and in the kitchen. Your kind words will certainly motivate our team. We appreciate your observations about the cleanliness of the stairwells and elevator. Please rest assured that we take such feedback seriously as we continuously strive to enhance our guests’ experience. While our cleaning policies are in place to maintain high standards, we recognize the importance of attention to detail in all areas of our hotel. We look forward to welcoming you back for a third visit in the future. Thank you once again for your valuable insights. Best regards, Erika Usele, Housekeeping/Duty Manager ibis Belfast Queens Quarter

Other web-users rate our hotel

  • 287 reviews 9.4/10 Location
  • 315 reviews 7.5/10 Room
  • 428 reviews 9.5/10 Service
  • 7 reviews 0/10 WiFi
  • 175 reviews 8.7/10 Cleanliness
  • 174 reviews 7.1/10 Comfort
  • 125 reviews 7.1/10 Breakfast
  • 59 reviews 8.7/10 Value

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