ibis Belfast Queens Quarter Hotel 3 stars

Customer review rating 4.4/5 1,996 reviews
ibis Belfast Queens Quarter
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+ 13 Services
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Room 1

Number of guests
Children's age

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  • I can take advantage of the Members' rate

Hotel extras

  • Minutes from the best of Belfast's centre and decorated in homage to the city's rich history

  • Central location, just five minutes from the city centre

  • Enjoy international cuisine at Le Restaurant

  • Nearby landmarks include Ulster Museum and St Georges Market

  • Complimentary in-house Wi-Fi for all hotel guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Belfast Queens Quarter

75 University Street
NORTHERN IRELAND
BT7 1HL
belfast
united kingdom

Tel: +442890333366

Fax: (+44)2890/333399

Contact email

Check-in from 14h00

Check out up to 12h00

  • Europa Bus Station :  

  • By plane

    BELFAST INTL At 25km / 15 miles

  • By train

    GREAT VICTORIA STR At 0km / 0 miles

GPS :54.586159, -5.930759

Our accommodations

Each of the hotel's ensuite bedrooms offers flat screen TVs, power shower, hairdryer and tea and coffee making facilities

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Accessible Double Room with 1 double bed

  • Max. number of persons: 2

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Other cooking style

The restaurant at Ibis Queen's Quarter offer a great selection of drinks, mains and snacks to suit everyone. The snack menu is available 24 hours a day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Belfast Queens Quarter

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,996 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,143 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great quick stay

Customer review rating 4.4/5

Paul, T. Business - 23/02/2020 Confirmed reviews ALL

The hotel is my go to when I am travelling out of normal hours. The staff are great and the breakfast is good when I have it. The rooms are comfortable let and clean with all the amenities you need.

Well located

Customer review rating 4.4/5

L. Business - 23/02/2020 Confirmed reviews ALL

Comfy beds, good location and friendly staff. Room was clean and replenished quickly

Well located

Customer review rating 4.4/5

Sally Business - 23/02/2020 Confirmed reviews ALL

The rooms are very basic not hugely comfortable but functional. Can't complain about customer service.

Good stay

Customer review rating 4.4/5

Idris M. Solo - 22/02/2020 Confirmed reviews ALL

Very good

Convenient, comfortable and excellent accommodating staff

Customer review rating 4.4/5

John S. Business - 22/02/2020 Confirmed reviews ALL

Initial front of house are very welcoming, giving the impression the hotel was really pleased to see me. Issues were addressed promptly and without fuss. Plus offering solutions and feedback.

Great price and a lovely little hotel.

TripAdvisor rating 4.0/5

Thecourt3 20/02/2020 TripAdvisor review

Cant fault anything really for the price.Nice breakfast included and all staff were lovely.Party of 10 and i think we all agreed we would return. Even made us pizzas at midnight . Above and beyond.. Thanyou.

Customer review rating 4.4/5

Geraldine Friends - 18/02/2020 Confirmed reviews ALL

Friendly staff. Rooms clean& comfortable. Quiet and well located to venues. Will stay again.

Customer review rating 4.4/5

John B. Business - 18/02/2020 Confirmed reviews ALL

Staff are excellent

Very pleased

Customer review rating 4.4/5

Jim B. Solo - 18/02/2020 Confirmed reviews ALL

No problems at all. Helpful staff. Comfortable room.

Dear Jim, We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback especially about our team and rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you had the time we would be delighted if you could leave us this lovely review on TripAdvisor; https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Amanda McGovern Front Office Manager

Friendly and welcoming

Customer review rating 4.4/5

A C. M. Friends - 16/02/2020 Confirmed reviews ALL

Only a short stay which was very enjoyable. we wouldn't hesitate in booking again.

Customer review rating 4.4/5

S Business - 16/02/2020 Confirmed reviews ALL

Lovely staff, clean room. Would definitely recommend.

Comfortable clean, well located,

Customer review rating 4.4/5

Sadie Couples - 10/02/2020 Confirmed reviews ALL

Stayed before, the rooms are comfortable and staff very helpful. Check-in is quick.

Great stay

Customer review rating 4.4/5

S T. Families - 09/02/2020 Confirmed reviews ALL

Only there for a couple of nights but staff were brilliant, friendly and couldn't do enough to assist you. Rooms were clean and tidy and self service buffet had everything we were looking for.

Dear Scott, It is always a pleasure to receive positive feedback especially about our staff and cleanliness of the rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you had 5 minutes, we would be deighted if you could leave us this lovely review on TripAdvisor on the below link; https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Amanda McGovern Front Office Manager

The staff at the hotel are extremely friendly and helpful, but issues with rooms led to a less than satisfactory experience.

Customer review rating 4.4/5

Liz G. Business - 08/02/2020 Confirmed reviews ALL

After I had arrived at the hotel and checked in, I went to my room (201). The door keys would not work. It seemed as though the lock on the door was dead and wouldn't open. I returned to reception and new keys were provided. I returned to my room, and again, the door lock would not open. I returned again to reception and the lovely Sinead changed my room (to 203). I really appreciated that Sinead phoned the room to check that I had successfully gained access. I was able to access this room easily. However, the room was extremely cold. A window was wide open when I first entered the room. Even though I closed the window immediately, then turned on the heating to maximum, the room never got comfortably warm for my entire stay. I didn't have much time for breakfast the next morning, but the scrambled eggs I had from the buffet were not very tasty, though the fresh bread and coffee were quite good. Ricardo was very friendly when I was checking out and he apologised for my experiences when I provided feedback regarding the coldness of the room.

Good stay

Customer review rating 4.4/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Overall very enjoyable stay. Great location for my needs, clean room and of good size. Only complaints would be the room keys easily deactivated, had to go to reception for new ones several times during my stay, and there can be a buzzing/vibrating noise from other rooms showers/ air con. It was not clear where the noise came from.

Lovely staff, comfortable stay

Customer review rating 4.4/5

Jo Solo - 05/02/2020 Confirmed reviews ALL

Being a club member meant I could check in early and check out late which was great. Staff on reception were really nice, and the location was great for Queens Uni. Bed was comfortable, as was room temperature, and everything in the bathroom worked well. Breakfast was okay, but did not match the advertising cards scattered around the bar area - the pictures were of things like avocado and poached eggs on toast and croissants but that was just not was on offer.

No hassle, good location for business trip needs

Customer review rating 4.4/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Simple to get to and check in. Bedroom clean, bed comfy. Shower had good pressure although the head itself was a bit lack lustre. Breakfast was good and appreciated the offer of fried eggs - sadly the coffee wasn’t so great!

Chosen for the location

Customer review rating 4.4/5

Anonymous Families - 04/02/2020 Confirmed reviews ALL

The room was not cleaned well enough with dust all the way along the back of the wall behind the bed. The sink needed to be properly flushed as the soak away emitted a nasty smell.

Dear Kirsty, Thank you for taking the time to tell us about your experience at the ibis Belfast Queens Quarter. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have passed your comments on to the Housekeeping Manager to ensure this does not happen again, as room cleanliness is extremely important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Many Thanks, Amanda McGovern Front Office Manager
Customer review rating 4.4/5

Jane Business - 03/02/2020 Confirmed reviews ALL

I always like staying at the Ibis Queens Quarter - it's a great location (close to Botanic Station, convenient for Queens University), very quiet, the staff are very friendly, the rooms spacious, and the bar/restaurant fine.

5. Food ruined the stay but everything else was great

Customer review rating 4.4/5

Kara W. Couples - 01/02/2020 Confirmed reviews ALL

The room was beautiful. Food so disappointing. Inedible chicken burger. Beef burger handed it back to staff member. Smelly and covered in grease Breakfast no better Had to get meal at other outlet.

Dear Elizabeth, Thank you for taking the time to tell us about your experience at the ibis Belfast Queens Quarter. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the Restaurant Manager is taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Many Thanks, Amanda McGovern Front Office Manager
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