ibis London Wembley Hotel 3 stars

Customer review rating 4.1/5 5,663 reviews

ALLSAFE approved hotel

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ibis London Wembley
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+ 11 Services

Hotel extras

  • 210 recently renovated rooms spread over 14 guest room floors

  • Walking distance to Wembley Stadium and SSE Arena

  • Just 15mins by train to Central London

  • Onsite restaurant and bar serves a choice of international cuisine

  • London Designer Outlet shopping area minutes walk away. Discount available for hotel guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (nearby)
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 Bar(s)
Business services
  • Copy/print service available
Information message

Hotel location

ibis London Wembley

South Way
Wembley
Sat Nav Use HA9 8AD
HA9 6BA london
united kingdom

Tel: +442084535100

Fax: (+44)208/4535110

Check-in from 14h00

Check out up to 12h00

  • From Wembley Park Tube Station :  83, 182 Wembley Stadium

  • BY SUBWAY :  BAKERLOO WEMBLEY CENTRAL

  • JUBILEE AND METROPOLITAN :  JUBILEE AND M WEMBLEY PARK

  • BY EXPRESS TRAIN :  LONDON MARYLE WEMBLEY STADIUM

  • By plane

    LONDON HEATHROW At 15km / 9.32 miles

  • By plane

    LONDON LUTON At 30km / 18.64 miles

  • By plane

    LONDON STANSTED At 50km / 31.07 miles

  • By car

    M1 At 8km / 4.97 miles

  • By car

    M40 At 5km / 3.11 miles

  • By car

    NORTH CIRCULAR At 3km / 1.86 miles

  • By train

    LONDRES WATERLOO At 25km / 15.54 miles

  • By train

    WEMBLEY STADIUM At 0.08km / 0.05 miles

GPS :51.554954, -0.285977

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Accessible Room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Views: City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Family room with 2 single beds + 1 extra bed

  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

Ibis London Wembley Bar

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Wembley

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,663 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,643 reviews

Basic but convenient and adequate for a short stay.

Customer review rating 3.5/5

Mrs E. Business - 26/03/2021 Confirmed reviews ALL

Stayed during Covid19 restrictions so nothing was 'normal'. Nice and helpful staff. Very good value for money. Would have liked some place to hang wet towels.

Quite good

Customer review rating 2.5/5

Shereen Q. Solo - 25/03/2021 Confirmed reviews ALL

I had a bad night's sleep but their lovely manager changed my room. The room was lovely and my overall stay was satisfactory

Great staff and comfort

Customer review rating 5.0/5

Paul B. Business - 20/03/2021 Confirmed reviews ALL

Friendly, easy going atmosphere makes it easy to unwind after work.

Great location, lots of nice places to eat, easy to get to from either Wembley Park or Wembley Central Station

Customer review rating 4.5/5

Raj M. Business - 07/03/2021 Confirmed reviews ALL

Nice clean room, with nice views and good size TV. Pleasant stay with good shower and bathroom facilities

Great location.

Customer review rating 5.0/5

Jenni Business - 05/03/2021 Confirmed reviews ALL

Facilities comfortable. Staff pleasant.

Good stay

Customer review rating 5.0/5

Davinia Families - 16/02/2021 Confirmed reviews ALL

Very good all staff friendly and accompanied

Good stay

Customer review rating 4.0/5

Tanya P. Families - 14/02/2021 Confirmed reviews ALL

Was good comfortable stay for me and my 4 year old. We slept like babies 0

Well located

Customer review rating 2.0/5

Dalvin Business - 13/02/2021 Confirmed reviews ALL

As a silver member of the Accor group I was not very happy with my stay this time at the hotel,due to the national lockdown rules being implemented by this branch. 1. The Indian guy who said he was the manager on shift was very rude to me while I was asking him to clarify the visitor rules. 2. I booked the room for 2 adult as I always do and he was doubting me saying his system is showing him I only booked for one, I eventually showed him my booking confirmation after which he doubled back,and saying that he had to see proof of the other person address which has to be similar to mine. 3. I was allowed to book for 2 adults during the booking your website never said that the person had to be from the same address or traveling with you. 4. I believe as a hotel business while observing the lockdown rules commonsense should prevail because at the end of the day customers satisfaction matters. 5. I asked for someone to visit me for an hour to look at my computer and I was told no even tho I booked my room and paid for 2 adult persons. 6. I was never asked by reception for proof of id to verify my key worker status I was only giving a form to fill out I believe every one who is permitted to stay should prove who they say they are, and the rules implemented fairly and equally. 7.On Thursday when I was going out I was two males guests walking into the hotel,no mass,one with a beer bottle in his hand and they both went into the lift together even though your rules say only one person in the lift at a time. 7.During this stressful time you should use common sense when implementing the lockdown rules,I believe once you booked your room for 2 one person should be allowed to visit you for a short period of time once the person remains in your room. 8.You should explain all the rules on your website even if it changes every day. 9. They were smelly rubbish left outside room doors and outside the lift by guest which I brought to the attention of the staff,there should be extra bin bags left in rooms and cleaners should be there to clean the communal areas every day,I only saw the cleaners focusing on the ground floor communal areas . 10. I think I should receive a part refund since I paid for 2 adults and I was not allowed to have a second person in my room.

bad

Customer review rating 0.5/5

Nae Business - 11/02/2021 Confirmed reviews ALL

two of the night shift on thursday night was rude and racist and i did not let my friend that had proff that we was here working for university to help bring my heavy tools to film downstairs and we never ended up filming. they was watching us in the lobby and they was racist. just because we was black they was follwing us.

Poor reception experience

Customer review rating 2.5/5

Tony Business - 12/01/2021 Confirmed reviews ALL

I booked for a business trip. The person on the reception had a trainee badge. He greeted me like I had entered a supermarket at a really busy time. He rushed me to give answers, and looked at my suspiciously. Kept saying 'sir' at every sentence. He asked me to give him my work badge and use my work email to say why I'm staying. He treated me like I was not welcome. This back and forth went on for about 5 minutes. I asked him why the website did not mention anything about giving a reason for business. He lept forward and showed me an email sent in the morning. I said that's not what I was asking. Overall he lowered my sense of satisfaction and almost like I didn't belong there. I had to travel home and to bring my work badge, which was an inconvenience. He kept pressuring me and using lots of 'sir' words. He even said 'no guests ok'. This after giving my reason for the business trip. Overall punitively spoken to. Never had this experience at Premier Inn.

Dear SHABI F., Thank you for taking the time to tell us about your experience at the ibis London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards, London Ibis Wembley

Good stay

Customer review rating 4.0/5

Alla Couples - 18/12/2020 Confirmed reviews ALL

The heating wasn’t working. We put it to maximum and it was still cold in the room in the morning. One of the towels was slightly dirty. Apart from that it was ok.

Well located

Customer review rating 4.5/5

Anonymous Business - 13/12/2020 Confirmed reviews ALL

The good thing about this hotel is it is near 3 stations, with Wembley Stadium station across the road where you can use Oyster card. Nice views of London from the spacious room with large flatscreen TV. Friendly staff in modern hotel

Ibis Wembley 02 December 2020

Customer review rating 5.0/5

Mr M. D. Business - 04/12/2020 Confirmed reviews ALL

Anyone concerned on the cleanliness factor of a hotel need look no further. All public areas and my room were spotless. The staff all practice social distancing and everything is well planned to ensure everyone remains safe during these precedented times.

Exactly as stated in in the example

Customer review rating 5.0/5

Paul B. Business - 26/11/2020 Confirmed reviews ALL

Stay for work purposes , all staff very helpful , polite and friendly

Dear PAUL B., We very much appreciate your comments regarding your stay at the ibis London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Coleen Abastillas

Bed bugs

Customer review rating 0.5/5

W. R. Business - 21/11/2020 Confirmed reviews ALL

I left the hotel covered in multiple bites. I showed these bites to your hotel manager who dismissed my complaint and stated that this type of thing does not happen in this hotel, I can here by assure you that it dose! I would like my money refunded.

Good overall

Customer review rating 4.5/5

Mike Business - 07/11/2020 Confirmed reviews ALL

Staff very friendly, very helpful. The room was clean. I stayed for 4 nights and slept well every night.

Dear KEMP M., We very much appreciate your comments regarding your stay at the ibis London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Team London Ibis Wembley

Comfortable and very Covid safe

Customer review rating 4.0/5

Jennie Couples - 05/11/2020 Confirmed reviews ALL

Everything was excellent apart from the breakfast which actually inedible as the food was over cooked and cold especially the sausages and eggs and it didn’t help that it took so long to be dished up and brought to our table. I know we are in awkward times but we have stayed at other hotels in these strange times but the food was at least hot and edible. We were very disappointed as we have stayed with you at this hotel before and had great food.

Dear JENNIFER R., Thank you for taking the time to tell us about your experience at the ibis London Wembley. I am very sorry to hear that the food you were served was not of a high standard. This is certainly not acceptable and we will be taking the necessary actions to ensure there is no recurrence of this failure. The issues you raised have been addressed with the food and beverage team and re-training has been set in place to ensure that there is no recurrence of this failure. I apologise for the frustration this must have caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards, Team London Ibis Wembley

Good stay

Customer review rating 3.5/5

Derek M. Couples - 04/11/2020 Confirmed reviews ALL

Clean, comfortable.

Dear DEREK M., We very much appreciate your comments regarding your stay at the ibis London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Coleen Abastillas | Ibis London Wembley

Parking

Customer review rating 2.0/5

Nathalia Business - 04/11/2020 Confirmed reviews ALL

There is no parking and I was charged £ 12 which was not included in the advertisement! extremely rude employee gave no option but to pay or leave

Good stay

Customer review rating 4.5/5

Akash P. Business - 01/11/2020 Confirmed reviews ALL

Very good stay, happy. Stayed for two nights. No complains what so ever! Will defo book ibis from now on.

Dear AKASH P., We very much appreciate your comments regarding your stay at the ibis London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you again. We hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Coleen Abastillas | Group Reservation Coordinator

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