ibis London Wembley 3 stars

Customer review rating (ALL Rating) 4.3/5 737 reviews

Best price
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South Way, Wembley, Sat Nav Use HA9 0HB, HA9 6BA LONDON, United Kingdom

Description

Hotel extras

  • 210 recently renovated rooms spread over 14 guest room floors

  • Walking distance to Wembley Stadium and SSE Arena

  • Just 15mins by train to Central London

  • Onsite restaurant and bar serves a choice of international cuisine

  • London Designer Outlet shopping area minutes walk away. Discount available for hotel guests

Our accommodation(s)

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Hotel location

ibis London Wembley

South Way, Wembley, Sat Nav Use HA9 0HB
HA9 6BA LONDON
United Kingdom

GPS:51.554954, -0.285977

Telephone
Fax +44 20 8453 5110

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis London Wembley

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  737 reviews

TripAdvisor Rating  3.7/5  2,811 reviews

Avoid !!!!!

TripAdvisor rating 1.0/5

FarAway17161865977 TripAdvisor review

Cancelled our reservation last minute, told us the hotel is now closed to the general public. This has ruined our child’s early Christmas present as we now can’t attend.

Dear Guest, Thank you for your feedback. We sincerely apologise for the disappointment caused by the cancellation of your reservation. Ibis London Wembley was unexpectedly and temporarily closed from 29 July 2025 due to health and safety reasons. As a result, all upcoming bookings had to be cancelled, which was outside of our control. We understand how frustrating this must have been, especially as you had planned your trip well in advance. We truly value your feedback and are sorry that we were unable to welcome you on this occasion. Best regards, Marinela.N Guest Service Manager

No Review! Booking Cancelled

TripAdvisor rating 1.0/5

Kristina_Beth TripAdvisor review

I would love to have left a review of my stay at hotel - however its been cancelled. Booked in Feb for an event in November. Booking.com making out they are doing me a favour for not charging me a cancellation fee. I can only assume given that there are zero dates now available for the foreseeable that this is now being occupied by our Home Office ..... AVOID IBIS AT ALL COSTS!

Dear Kristina_Beth, Thank you for your feedback. We sincerely apologise for the disappointment caused by the cancellation of your reservation. Ibis London Wembley was unexpectedly and temporarily closed from 29 July 2025 due to health and safety reasons. As a result, all upcoming bookings had to be cancelled, which was outside of our control. We understand how frustrating this must have been, especially as you had planned your trip well in advance. Please be assured that the closure was not related to overbooking or alternative use of the property. We regret that the cancellation process through Booking.com may have given the impression otherwise, and we apologise for any confusion. We are currently working to relocate affected guests. If you would like to be reallocated, please contact us directly or reach out to Booking.com, who can assist you further with alternative arrangements. We truly value your feedback and are sorry that we were unable to welcome you on this occasion. Best regards, Marinela.N Guest Service Manager

Rude staff

TripAdvisor rating 1.0/5

John C TripAdvisor review

Awful stay, rude staff members when checked in, rooms where dirty don’t think where cleaned. Not the friendliest of places

Dear John C, We sincerely regret that your experience did not meet your expectations, particularly regarding staff interactions and room cleanliness. Your comments are valuable to us as we strive to improve our services. Best regards, Marinela.N Guest Service Manager

DONT BOOK, THEY’LL CANCEL YOUR BOOKING

TripAdvisor rating 1.0/5

SarahBee76 Couples - TripAdvisor review

Ibis cancelled night’s accommodation at their Wembley hotel which was for the Oasis gig. No explanation. Months after the booking was made and c. 8 weeks before the date we should have stayed. Now there’s no alternative. AVOID AVOID AVOID. Didn’t bother responding to my question via Booking.com why my booking was cancelled either.

Dear SarahBee76, We are truly sorry for the disappointment and frustration caused by the cancellation of your reservation. Unfortunately, Ibis London Wembley was forced to close unexpectedly on 29 July 2025 due to health and safety reasons. This decision was outside of our control, and we understand how upsetting the timing has been, especially with such a major event taking place nearby. We regret that your booking was cancelled and that you did not receive a timely explanation through Booking.com. Please be assured this was never our intention, and we sincerely apologise for the lack of communication. For all affected guests, we have been working with our partners, including Booking.com, to arrange alternative accommodation or full refunds. If you have not yet received support, we kindly ask you to reach out directly to Booking.com customer service, who will be able to assist further with your reservation. We deeply regret the inconvenience caused and the impact on your trip plans. Kind regards, Marinela.N Guest Service Manager

Total waste of time - avoid

TripAdvisor rating 1.0/5

JP H TripAdvisor review

Canceled with no explanation. Total waste of time. Won’t ever risk booking again. Such a shame as we were looking forward to it

Dear Trail, We sincerely apologise for the cancellation of your reservation and fully understand your disappointment, especially as you were looking forward to your stay. The hotel was required to close due to unforeseen Health and Safety issues, which were beyond our control. This decision was made solely to ensure the safety of our guests and staff. We regret the inconvenience this has caused and are committed to assisting affected guests with alternative accommodation within the Accor group wherever possible, as well as processing refunds promptly for pre-paid bookings. We appreciate your understanding during this challenging situation. Best Regards, Marinela.N Guest Service Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,003 reviews 9.3/10 Location
  • 1,295 reviews 6.2/10 Room
  • 1,159 reviews 8.9/10 Service
  • 17 reviews 5.2/10 WiFi
  • 645 reviews 5.1/10 Comfort
  • 593 reviews 6.5/10 Cleanliness
  • 486 reviews 7.2/10 Breakfast
  • 331 reviews 5.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.