ibis Belfast City Centre 3 stars

Customer review rating (ALL Rating) 4.5/5 912 reviews

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Description

Hotel extras

  • Central location and friendly staff

  • 124 double and twin bedrooms

  • 24 Hour Snack Menu Available

  • Hotel amenities include free Wi-Fi

  • Secure Car Parking Nearby

Our accommodation(s)

Hotel location

ibis Belfast City Centre

100 Castle Street, NORTHERN IRELAND
BT1 1HF BELFAST
United Kingdom

GPS:54.599304, -5.934798

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

CHARLIES CORNER

Our on-site restaurant serves premium drinks, tasty snacks and mains for all tastes. Enjoy a 24-hour snack and pizza menu, with local produce and options for vegan, vegetarian and dairy-free diets, plus seasonal chef specials.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  912 reviews

Customer review rating 2.5/5

Suzeth A. Couples - Confirmed reviews ALL

The checkin was quick and easy and was recognized as a member. But the room was not safe firstly because in case of emergency there was no hotel phone inside the room to call reception. Comfort room was way to small. Bed was hard.

Dear Suzeth A., Thank you for your feedback regarding your recent stay. We appreciate your comments about the check-in process. However, we regret that your room did not meet your expectations in terms of size and comfort. Goodbye, ibis Belfast City Centre

Customer review rating 4.0/5

Adam C. Couples - Confirmed reviews ALL

We had a great stay with little to no complaints. The only thing I would say is the pillows had no structure unfortunately and the location was perfect for central Belfast but was down a fairly dodgy part of central Belfast.

Dear Adam C., Thank you for your feedback regarding your recent stay. We are pleased to hear that your overall experience was positive. We appreciate your comments about the pillows and the surrounding area, as these insights help us to enhance guest experiences in the future. Best regards, Andrew Keane Assistant Front Office Manager ibis Belfast City Centre

Customer review rating 4.5/5

Graham R. Couples - Confirmed reviews ALL

We were on a city break and the hotel was perfectly located for everything we wanted to do. It was everything you could want from an Ibis- clean, comfortable, brilliant staff and everyone was really friendly.

Dear Graham R., Thank you for your kind words regarding your recent stay. We are delighted to hear that our location, cleanliness, and staff contributed to your enjoyable city break experience. Best regards, Andrew Keane Assistant Front Office Manager ibis Belfast City Centre

Customer review rating 5.0/5

Lisa P. Couples - Confirmed reviews ALL

The staff were so helpful and a couple of them were just amazing ! Location was perfect for a few days to check out Belfast .

Dear Lisa P., Thank you for your kind words regarding our staff and location. We are delighted to hear that you found our team helpful and enjoyed your stay in Belfast. Your positive feedback motivates us to continue providing excellent service. Best regards, Andrew Keane Assistant Front Office Manager ibis Belfast City Centre

Customer review rating 4.0/5

Yewhock N. Solo - Confirmed reviews ALL

Great location. Within walking distance to Wellington Pl and the airport express bus stop as well as walking distance from the Belfast Grand Central Station. Plenty of shopping and restaurants nearby. Bed was comfy. However the kettle needs to be replaced immediately. Housekeeping also needs to be improved especially on the refilling of body and hand wash. Staff entered the room without knocking. Overall a good place to stay.

Dear YewHock N., Thank you for your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found the accommodations to your liking. However, we sincerely apologize for the inconvenience caused by the kettle and the housekeeping issues you experienced. It is our policy to respect guest privacy, and we take your comments about staff entering the room without knocking seriously. Your observations are invaluable as we continually strive to enhance our services. Thank you for choosing ibis Belfast City Centre. We hope to welcome you back in the future. Best regards, Andrew Keane Assistant Front Office Manager ibis Belfast City Centre

Other web-users rate our hotel

  • 1,453 reviews 9.5/10 Location
  • 1,399 reviews 7.2/10 Room
  • 1,524 reviews 9.2/10 Service
  • 20 reviews 8.9/10 WiFi
  • 654 reviews 7.5/10 Cleanliness
  • 583 reviews 9/10 Breakfast
  • 228 reviews 8.8/10 Vibe

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