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ibis Belfast City Centre Hotel 3 stars

Customer review rating 4.4/5 4,981 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ibis Belfast City Centre
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+ 8 Services

Hotel extras

  • Central location and friendly staff

  • 124 double and twin bedrooms

  • 24 Hour Snack Menu Available

  • Hotel amenities include free Wi-Fi

  • Discounted Secure Car Parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Belfast City Centre

100 Castle Street
NORTHERN IRELAND
BT1 1HF belfast
united kingdom

Tel: +442890238888

Fax: (+44)2890/891890

Check-in from 14h00

Check out up to 12h00

  • GREAT VICTORIA STREET :  GREAT VICTORIA

  • By plane

    BELFAST INTL At 25km / 15 miles

  • By train

    GREAT VICTORIA ST At 0km / 0 miles

GPS :54.599304, -5.934798

Our accommodation(s)

All rooms in the hotel are provided with satellite TV with international channels, power shower, hairdryer, free fast high speed WiFi, a work desk, tea and coffee making facilities, air conditioning, and super comfortable ibis 'Sweet' bed.

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Accessible Double Room with 1 double bed

Accessible room
  • Max. number of persons: 2

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Other cooking style

Our on-site restaurant offers an excellent selection of premium drinks, delicious snacks and mains to suit all tastes and appetites. We also offer a 24 hour snack menu.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

LOBBY BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Belfast City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,981 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,380 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location in city centre

Customer review rating 4.0/5

Anonymous Friends - 17/06/2021 Confirmed reviews ALL

Friendly helpful staff Hotel located in a good position

Good location in city centre everything is walking distance clean room very friendly staff

Customer review rating 5.0/5

Amy Couples - 17/06/2021 Confirmed reviews ALL

Very good

Good location

Customer review rating 4.0/5

Pearse Solo - 17/06/2021 Confirmed reviews ALL

Very nice staff good food and a nice clean hotel.

Easy place to access the city center

Customer review rating 4.0/5

D.louise Couples - 17/06/2021 Confirmed reviews ALL

The location was handy , across the road from a primark down the road from the city center , across the road from a great little bar nancy mulligans and the hercules bar for dinner was amazing also over all was a great stay was a little embarrassed that an aunt of mine left champagne in the room for us but the staff never wrote on the card who it was from only " all the staff at the ibis " which left us mortified when it came to thanking people as we thought it might have been the hotel as it was a special occasion but other than that amazing time. Staff were friendly , breakfast was good, and late night snacks were OK too!

Excellent service

Customer review rating 5.0/5

Kelsey Friends - 17/06/2021 Confirmed reviews ALL

It was fantastic rooms were basic but we’re fine as we weren’t in them often Staff very friendly Breakfast lovely for the price

Well located, parking close by.

Customer review rating 4.5/5

Dave Solo - 17/06/2021 Confirmed reviews ALL

Comfortable and simple.

Great location , value for money , clean

Customer review rating 4.0/5

Mike Couples - 16/06/2021 Confirmed reviews ALL

Great stay , friendly staff , location was great

Great stay

Customer review rating 5.0/5

Anonymous Couples - 16/06/2021 Confirmed reviews ALL

Friendly, helpful staff

Excellent location, friendly /helpful staff

Customer review rating 5.0/5

Gillian S. Friends - 16/06/2021 Confirmed reviews ALL

Stayed for 3 nights. The hotel is very centrally situated. The staff were extremely helpful. Very clean rooms. Excellent breakfast. Definitely would plan another trip

Great location,

Customer review rating 5.0/5

Doreen S. Couples - 16/06/2021 Confirmed reviews ALL

Excellent friendly, helpful staff

Customer review rating 4.5/5

C Friends - 16/06/2021 Confirmed reviews ALL

Excellent, only annoyance was no plugs at bedside to allow phone to charge overnight

Well located

Customer review rating 3.5/5

Cora Couples - 15/06/2021 Confirmed reviews ALL

The room wasn’t as clean as I would have hoped especially in the bathroom. The hotel is located right in the city which I love because it is so easy to be able to get to places. Where we had stayed was quite nosy in the morning and during the night but that’s not their fault! Staff where absolutely so lovely and so friendly

Great location

Customer review rating 5.0/5

Declan M. Couples - 15/06/2021 Confirmed reviews ALL

Excellent service & very enjoyable stay

Good stay

Customer review rating 4.0/5

Sinead B. Friends - 15/06/2021 Confirmed reviews ALL

Great experience staff where fabulous.x

Cheap and cheerful

Customer review rating 5.0/5

Anonymous Friends - 15/06/2021 Confirmed reviews ALL

Perfect for a cheap weekend, clean, staff very nice, rooms just perfect for a weekend out exploring.

Well situated great location

Customer review rating 4.0/5

Barry C. Friends - 15/06/2021 Confirmed reviews ALL

Friendly staff , rooms clean , food good and also bar

Basic hotel nice staff

Customer review rating 2.5/5

Luke Couples - 14/06/2021 Confirmed reviews ALL

Staff where very friendly and helpful. The room itself was very basic and quite small. The bathroom wasn't great very plastic and cheap. The hotel is located in what seemed like a more rundown area of Belfast city. Wouldn't book again unless there was no alternative

Dear LUKE W., Thank you for taking the time to tell us about your experience at the ibis Belfast City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If there is anything more specific you would like to make us aware of, we always welcome this, so please get in contact with me h7… and I will happily assist you. Kind Regards, Claire Davidson Duty Manager

Crap breakfast spoiled it.

TripAdvisor rating 4.0/5

Paul H 31/08/2020 TripAdvisor review

Nowhere did it say the breakfast would be rubbish. £5.95 for a juice, craisount, yoghurt and a tea. We could get a full Ulster fry arround the corner for the same price. Their excuse, can't serve a full breakfast because of corona, but they could still serve evening meals !!!

Good Afternoon Paul H, Thank you so much for your honest feedback, we find it very useful as we can use it to improve our services and facilities when issues arise from reviews. I am really sorry to hear the new breakfast system was not to your liking and I apologise it didn't meet your expectations. It is disapointing to read this as from the rest of the scores I can see you had a very pleasant stay, I see that you felt our staff service, location and cleanliness were all spot on and worthy of a 5 star score. At the minute we are offering a pre ordered "good to go" breakfast, you simply select what you would like from; Orange Juice, Apple Juice and water, Croissant, Pan au Chocolat, Muffin, Apple, Orange, Banana, yougurt (different flavours), Sausage Bap, Bacon Bap or Veggie Sausage bap and not to forget unlimited refills of a hot beverage of your choice. You are not restricted to just one or a few of these items, you can have one of everything or if you are really hungry with a busy day ahead you are more than welcome to have more than 1 of each, which is great value for £5.95 considering many places charge over £2 for a cup of tea alone. Once you have selected what you like, it is all hygenically packed in a take away bag for your convenince and safety,you choose a time between 6:30am and 10:30 am to pick it up. Guests are more than welcome to sit in the restaurant to eat it, eat in comfort in their rooms, or if your restricted on time pop off to the nearest attraction with your little pic nic. We have opted to provide this service for breakfast rather than a buffet as this would be unhygenic with lots of guests crowding in a small area and touching the same utensils. Our kitchen is very small and staff are unable to socially distance, therefore cooking an individual breakfast for each guest would be the sole responsability of 1 chef, we believe this would encourage complaints about time delays and quality of the meals. So for now we believe the pre packed bag is the most convenient and hygenic option to keep our staff and guests safe. Covid guidelines are changing every day so hopefully we can bring back out famous all you can eat buffet un the near future. I understand your point that we can offer dinner and not a full breakfast but again our evening menu has been reduced and the dishes available have been carefully selected as they are quickly and easily cooked. Our menu is available 24/7 so we don't have that same rush as we do for breakfast. I hope you understand our situation but we are genuinley sorry it wasn't to your standards. If you wosh to discuss this further feel free to email me directly h7232-dm@accor.com I am delighted to see you otherwise enjoyed your stay, and we hope to see you again soon (Make sure you don't add the breakfast on and our friendly team will give you recommendations on where to eat) on any future trips to Belfast. Kind Regards, Claire Davidson Duty Manager

City break

TripAdvisor rating 5.0/5

r88sox 03/03/2020 TripAdvisor review

Great stay at a great Ibis hotel. All staff provided a brilliant service. Comfortable room, great breakfast and plenty of it! The hotel is well placed for transport links and access to the city centre.

Dear r88sox, Firstly I would like to thank you for choosing our hotel and for leaving us this outstanding 5 STAR review. I am delighted to see your stay with us was a great one. I have passed your feedback along to the team who were thrilled, especially the breakfast chef. We are indeed handily located in the city centre which is great for transport around the city. Overall its great to see you had an enjoyable stay with us, I hope this means you will be returning again soon. -Remember to sign up free of charge to the Accor loyalty membership scheme to avail of the exclusive members discounts and various other perks and privileges when booking directly through the Accor website, (not just in our hotel but every Accor hotel worldwide). Thank you again for sharing your experience with us. Kind regards Emma McElkerney Duty Manager

An excellent stay in Belfast

TripAdvisor rating 5.0/5

GregNLola 05/02/2020 TripAdvisor review

The hotel was excellent as were all staff members! Very helpful team and could not be more helpful! Bar area was lovely as was the room! Reception/Bar staff offered good upselling without being pushy and only wanted our stay to be as good as it could be - excellent location and we will return soon!

Dear GregNLola, Firstly I would like to thank you for choosing our hotel and for leaving us this outstanding 5 STAR review. I am delighted to see you found our team here at the Ibis to be helpful. We do indeed make a point to inform our guests of the offers we have in the hotel without making them feel obligated to add on extras. Offers such as the fully cooked and continental breakfast buffet for £6.95 per person per morning when added on and paid for at check in rather than the standard price of £8.95 on the morning of consumption. Along with this we offer a 10% off all food and beverage consumed in the hotel voucher when our guests decide to become a loyalty Accor member. I am thrilled to see you will be returning to our hotel again soon -this is one of the best compliments we as a hotel can hope to receive from our guests. Thank you again for sharing your experience with us on Tripadvsior. Kind regards Emma McElkerney Duty Manager

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