ibis Belfast City Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 692 reviews

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ALLSAFE approved hotel

Hotel extras

  • Central location and friendly staff

  • 124 double and twin bedrooms

  • 24 Hour Snack Menu Available

  • Hotel amenities include free Wi-Fi

  • Discounted Secure Car Parking

Our accommodation(s)

Hotel location

ibis Belfast City Centre

100 Castle Street, NORTHERN IRELAND
United Kingdom

GPS:54.599304, -5.934798

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park


Our on-site restaurant offers an excellent selection of premium drinks, delicious snacks and mains to suit all tastes and appetites. We also offer a 24 hour snack menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  692 reviews

TripAdvisor Rating  4.0/5  2,605 reviews

Certificate of excellence 2022


TripAdvisor rating 5.0/5

KarenHacker TripAdvisor review

A very comfortable 3-night stay. The rooms were cleaned daily along with towels that were also changed. There was tea, coffee and biscuits in the room. The bed was big and comfortable. The shower room / loo was clean with plenty of space to put toilet bags. Our room had open shelving so there was no fear of opening wardrobes to see layers of dust. It was very clean. In the foyer, there was a bar that also served pizzas, All the staff were friendly and welcoming.

beautiful city

TripAdvisor rating 5.0/5

josh s TripAdvisor review

came in yesterday with my dad for a night stay had really good craic , I love the morning buffet , kash was friendly and fun I loved my trip to northern ireland , the place is full of cheerful people .

Welcoming staff

TripAdvisor rating 5.0/5

Ananth R TripAdvisor review

I loved my visit in Ibis city centre kashish and hasan were amazing . Both of them really helped me throughout my stay . I will recommend everyone to come here for the visit . Place is really welcoming and friendly staff

Lovely, comfortable stay.

TripAdvisor rating 5.0/5

U2837DPstephenm TripAdvisor review

Lovely, comfortable stay. Room was perfect. Very clean. Very comfy beds. Sawitree who checked us in was really friendly & informative about the hotel & the city. Would stay again when I return to Belfast. Thanks so much!

Well located, after that a let down.

Customer review rating 1.5/5

Tomas Couples - Confirmed reviews ALL

While we were very happy with the location,after that was a complete let down. We booked a double room ,we were given 2 single beds . There were no staff,the fella doing the cleaning was also doing bar man and taking and bringing the food order. The food was terrible. The bathroom was nothing more than a cell,cramped with a thick moulded bathroom squeezed in. No iron ,no view. No phone to contact reception. At breakfast the food trays were empty while the staff messed about in the kitchen. We were abke to see and hear them. The top rack of plates had a massive hair across them. We left and had our breakfast else where. We will not be back. Would rather pay the extra few quid and stay at a better hotel. We live and learn .

Dear THOMAS M., Thank you for taking the time to tell us about your experience at the ibis Belfast City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Nicola Mitchell Assistant Front Office Manager

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Other web-users rate our hotel

  • 861 reviews 9.4/10 Location
  • 1,002 reviews 7/10 Room
  • 936 reviews 8.4/10 Service
  • 11 reviews 8.3/10 WiFi
  • 460 reviews 7.1/10 Cleanliness
  • 425 reviews 8.2/10 Breakfast
  • 191 reviews 6/10 Value
  • 166 reviews 5.4/10 Food

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