ibis Belfast City Centre Hotel 3 stars

Customer review rating 4.4/5 4,904 reviews

ALLSAFE approved hotel

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ibis Belfast City Centre
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+ 15 Services

Hotel extras

  • Central location and friendly staff

  • 124 double and twin bedrooms

  • 24 Hour Snack Menu Available

  • Hotel amenities include free Wi-Fi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Belfast City Centre

100 Castle Street
NORTHERN IRELAND
BT1 1HF belfast
united kingdom

Tel: +442890238888

Fax: (+44)2890/891890

Check-in from 14h00

Check out up to 12h00

  • GREAT VICTORIA STREET :  GREAT VICTORIA

  • By plane

    BELFAST INTL At 25km / 15 miles

  • By train

    GREAT VICTORIA ST At 0km / 0 miles

GPS :54.599304, -5.934798

Our accommodation(s)

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Accessible Double Room with 1 double bed

Accessible room
  • Max. number of persons: 2
Rooms

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Other cooking style

Our on-site restaurant offers an excellent selection of premium drinks, delicious snacks and mains to suit all tastes and appetites. We also offer a 24 hour snack menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Belfast City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,904 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,376 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

great location

Customer review rating 5.0/5

Ann B. Families - 10/01/2021 Confirmed reviews ALL

very friendly staff

Very good stay

Customer review rating 5.0/5

Pamela M. Friends - 29/12/2020 Confirmed reviews ALL

Best sleep I've had in a long time, the hotel its self was 100 per cent very clean and tidy and the staff where so helpful and the price was just amazing will be back in the new year

Well located, excellent staff

Customer review rating 4.5/5

Joe Couples - 27/12/2020 Confirmed reviews ALL

Staff very friendly and professional

Well located

Customer review rating 4.0/5

Courtney D. Couples - 24/12/2020 Confirmed reviews ALL

Didn’t reply to WhatsApp whenever messaged, 3-1 shampoo, conditioner and body wash not ideal

Great location, food served was awful (frozen)

Customer review rating 3.5/5

K Families - 21/12/2020 Confirmed reviews ALL

Price reflected qualify of food and room offering. Had to ask for clean towels on our second night stay, was disappointed the room wasn’t cleaned during our stay. The front desk staff during the day are very helpful and nice. The bathroom smells but overall it was an ok stay.

Customer review rating 4.0/5

Omar S. Business - 19/12/2020 Confirmed reviews ALL

Fast check in Fast check out Good location Happy with that

Great location

Customer review rating 4.0/5

Sinead Couples - 19/12/2020 Confirmed reviews ALL

I was in Belfast for my friend's birthdays and it was a great location to have our base.

Excellent

Customer review rating 5.0/5

Anne C. Friends - 16/12/2020 Confirmed reviews ALL

Had a great stay at ibis. As always staff were lovely and very helpful and the covid measures were excellent close to all shops and would recommend it

Well located and friendly staff.

Customer review rating 4.0/5

Megan Business - 15/12/2020 Confirmed reviews ALL

For the price it was lovely. Central nice bed with tv and nice view of the street. Lovely staff. My only down fall was the bathroom. Really strong smells of urine on arrival. Maybe some air freshners or to clean the toilet itself? I dont know but i had to keep the door closed as it turned my stomah. Great breakfest service. And would stay again

Will be back

Customer review rating 5.0/5

Catherine G. Couples - 18/10/2020 Confirmed reviews ALL

Hotel was great location for shopping bars and restaurants and for ferry port too staff were all amazing welcoming and helpful room service was good too location good for parking as you got a discount will definitely go again

Good location everything near by well looked after

Customer review rating 5.0/5

Donna D. Couples - 17/10/2020 Confirmed reviews ALL

We really enjoyed our stay at Ibis hotel last weekend. It was well situated in the town and close by to everything we needed. Staff were so lovely and satirising and very welcoming to us. Staff very helpful and telling us where the best places to go to. Although with the restrictions they were still well interested in chatting to us and when we had an issue with our key they were straight on to giving us a replacement. We plan on returning in January as long as the restrictions are at ease.

Good location, brilliant stay, really friendly staff

Customer review rating 4.5/5

Colin W. Couples - 17/10/2020 Confirmed reviews ALL

An amazing nights stay. Great hotel, friendly staff & excellent precautions taken within the building with the pandemic going on at the minute

uncomfortable narrow beds

Customer review rating 1.5/5

Ciaran O. Families - 15/10/2020 Confirmed reviews ALL

beds to narrow & uncomfortable. pizzas to hotel bedroom absolutley horrible. ordered & got them in 5 minutes!!!!

Always a good stay

Customer review rating 4.5/5

Peter S. Couples - 15/10/2020 Confirmed reviews ALL

Excellent check in .. excellent room . Helpful and friendly staff .

Good and safe stay

Customer review rating 4.5/5

Georgia383 Couples - 13/10/2020 Confirmed reviews ALL

Well situated in the city centre, staff very friendly and helpful. All rules for Covid19 prevention in place and adhered to. Felt safe and truly enjoyed our stay here.

Crap breakfast spoiled it.

TripAdvisor rating 4.0/5

Paul H 31/08/2020 TripAdvisor review

Nowhere did it say the breakfast would be rubbish. £5.95 for a juice, craisount, yoghurt and a tea. We could get a full Ulster fry arround the corner for the same price. Their excuse, can't serve a full breakfast because of corona, but they could still serve evening meals !!!

Good Afternoon Paul H, Thank you so much for your honest feedback, we find it very useful as we can use it to improve our services and facilities when issues arise from reviews. I am really sorry to hear the new breakfast system was not to your liking and I apologise it didn't meet your expectations. It is disapointing to read this as from the rest of the scores I can see you had a very pleasant stay, I see that you felt our staff service, location and cleanliness were all spot on and worthy of a 5 star score. At the minute we are offering a pre ordered "good to go" breakfast, you simply select what you would like from; Orange Juice, Apple Juice and water, Croissant, Pan au Chocolat, Muffin, Apple, Orange, Banana, yougurt (different flavours), Sausage Bap, Bacon Bap or Veggie Sausage bap and not to forget unlimited refills of a hot beverage of your choice. You are not restricted to just one or a few of these items, you can have one of everything or if you are really hungry with a busy day ahead you are more than welcome to have more than 1 of each, which is great value for £5.95 considering many places charge over £2 for a cup of tea alone. Once you have selected what you like, it is all hygenically packed in a take away bag for your convenince and safety,you choose a time between 6:30am and 10:30 am to pick it up. Guests are more than welcome to sit in the restaurant to eat it, eat in comfort in their rooms, or if your restricted on time pop off to the nearest attraction with your little pic nic. We have opted to provide this service for breakfast rather than a buffet as this would be unhygenic with lots of guests crowding in a small area and touching the same utensils. Our kitchen is very small and staff are unable to socially distance, therefore cooking an individual breakfast for each guest would be the sole responsability of 1 chef, we believe this would encourage complaints about time delays and quality of the meals. So for now we believe the pre packed bag is the most convenient and hygenic option to keep our staff and guests safe. Covid guidelines are changing every day so hopefully we can bring back out famous all you can eat buffet un the near future. I understand your point that we can offer dinner and not a full breakfast but again our evening menu has been reduced and the dishes available have been carefully selected as they are quickly and easily cooked. Our menu is available 24/7 so we don't have that same rush as we do for breakfast. I hope you understand our situation but we are genuinley sorry it wasn't to your standards. If you wosh to discuss this further feel free to email me directly h7232-dm@accor.com I am delighted to see you otherwise enjoyed your stay, and we hope to see you again soon (Make sure you don't add the breakfast on and our friendly team will give you recommendations on where to eat) on any future trips to Belfast. Kind Regards, Claire Davidson Duty Manager

City break

TripAdvisor rating 5.0/5

r88sox 03/03/2020 TripAdvisor review

Great stay at a great Ibis hotel. All staff provided a brilliant service. Comfortable room, great breakfast and plenty of it! The hotel is well placed for transport links and access to the city centre.

Dear r88sox, Firstly I would like to thank you for choosing our hotel and for leaving us this outstanding 5 STAR review. I am delighted to see your stay with us was a great one. I have passed your feedback along to the team who were thrilled, especially the breakfast chef. We are indeed handily located in the city centre which is great for transport around the city. Overall its great to see you had an enjoyable stay with us, I hope this means you will be returning again soon. -Remember to sign up free of charge to the Accor loyalty membership scheme to avail of the exclusive members discounts and various other perks and privileges when booking directly through the Accor website, (not just in our hotel but every Accor hotel worldwide). Thank you again for sharing your experience with us. Kind regards Emma McElkerney Duty Manager

An excellent stay in Belfast

TripAdvisor rating 5.0/5

GregNLola 05/02/2020 TripAdvisor review

The hotel was excellent as were all staff members! Very helpful team and could not be more helpful! Bar area was lovely as was the room! Reception/Bar staff offered good upselling without being pushy and only wanted our stay to be as good as it could be - excellent location and we will return soon!

Dear GregNLola, Firstly I would like to thank you for choosing our hotel and for leaving us this outstanding 5 STAR review. I am delighted to see you found our team here at the Ibis to be helpful. We do indeed make a point to inform our guests of the offers we have in the hotel without making them feel obligated to add on extras. Offers such as the fully cooked and continental breakfast buffet for £6.95 per person per morning when added on and paid for at check in rather than the standard price of £8.95 on the morning of consumption. Along with this we offer a 10% off all food and beverage consumed in the hotel voucher when our guests decide to become a loyalty Accor member. I am thrilled to see you will be returning to our hotel again soon -this is one of the best compliments we as a hotel can hope to receive from our guests. Thank you again for sharing your experience with us on Tripadvsior. Kind regards Emma McElkerney Duty Manager

City Break Away

TripAdvisor rating 5.0/5

Caroline-Oreo 03/02/2020 TripAdvisor review

Very central Hotel walking distance to most things. Room bigger that i thought it would be, clean and comfortable. Parking across the road overhead Iceland, £6 for 24 hours. Staff friendly and helpful, organised Black Cab Tour to collect us from hotel (a must do, also Crumlin Jail and Titanic).

Dear Caroline-Oreo, Firstly I would like to thank you for choosing our hotel and for leaving us this outstanding 5 STAR review. I am delighted to see you were impressed by our central location, we are indeed very fortunate to be located so centrally in such a vibrant city. Its great to see you were able to make full use of our guests arrangement with the 24 hour securely managed multi-storey City Car Parks. Its handy that the car park is offered to our guests at a heavily discounted rate from £25 per night to just £6 for 24 hours. I am also pleased to see you did the political Black taxi tour while in Belfast, this is one of the most popular tours in Belfast and is extremely interesting for our guests who come to learn about the history of the troubles in Belfast and to hear the stories from both sides, as well as seeing the murals and the peace wall. Overall I am thrilled to see you had such a pleasant experience with us and I hope this means you will be returning to us again soon -remember to sign up free of charge to the Accor loyalty membership scheme to avail of the exclusive members discounts and various other perks and privileges when booking directly through the Accor website, (not just in our hotel but every Accor hotel worldwide) Thank you again for sharing your experience with us on tripadvisor. Kind regards Emma McElkerney Duty Manager

Incredible Ibis Belfast City

TripAdvisor rating 5.0/5

susanhN7524KR Couples - 20/01/2020 TripAdvisor review

We always stay at the ibis Belfast City. Reception staff are very friendly and welcoming. Rooms are extremely clean alongside warm cosy beds. Breakfast is definitely value for money and tasty. Thank you Ibis Belfast for allocating us with the room we selected prior to our arrival 😃😉, Definitely returning 💯😃

Dear susanhN7524KR, Firstly I would like to thank you for choosing our hotel and for leaving us this outstanding 5 STAR review. I am delighted to see we are your regular choise when staying in Belfast -this, as a hotel is the best compliment we can hope to receive. Our team at the hotel do take pride in making our guests feel welcome and being as friendly as possible to ensure everyone who stays with us feels at home from the minute they arrive to the minute they leave. The housekeeping manager was also thrilled to see that you found the rooms to be extremely clean as the housekeepers work so hard behind the scenes to ensure we maintain the level of cleanliness that our guests deserve. We can't wait to welcome you back to the hotel again -remember to sign up free of charge to the Accor loyalty membership scheme to avail of the exclusive members discounts and various other perks and privileges when booking directly through the Accor website, (not just in our hotel but every Accor hotel worldwide) Thank you again for sharing your experience with us on tripadvisor. Kind regards Emma McElkerney Duty Manager

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