ibis Belfast City Centre 3 stars

Customer review rating (ALL Rating) 4.5/5 870 reviews

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Description

Hotel extras

  • Central location and friendly staff

  • 124 double and twin bedrooms

  • 24 Hour Snack Menu Available

  • Hotel amenities include free Wi-Fi

  • Secure Car Parking Nearby

Our accommodation(s)

Hotel location

ibis Belfast City Centre

100 Castle Street, NORTHERN IRELAND
BT1 1HF BELFAST
United Kingdom

GPS:54.599304, -5.934798

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

LE RESTAURANT

Our on-site restaurant offers an excellent selection of premium drinks, delicious snacks and mains to suit all tastes and appetites. We also offer a 24 hour snack menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  870 reviews

TripAdvisor Rating  4.2/5  3,053 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Carl P. Couples - Confirmed reviews ALL

Great time although fans inside and out can be a little loud at times

Dear Carl P., Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed our location. We appreciate your comments about the noise from fans, as we continuously strive to enhance our guests' experience. Best regards, Andrew Keane Assistant Front Office Manager ibis Belfast City Centre

Customer review rating 1.5/5

Shane F. Business - Confirmed reviews ALL

The room next door kept me up all night. So much so we had to ring reception at like 4am. Worst night I have ever spent in a hotel. Staff were excellent breakfast was lovely. Room was clean. I had stayed before but never again.

Good Evening Shane, I am so sorry that you faced these issues faced during your stay with us. Could reach out to myself directly with more information in order for me directly and offer a solution. Many Thanks, Andrew Keane Assistant Front Office Manager Ibis Belfast City Centre

Customer review rating 3.0/5

Natalie T. Couples - Confirmed reviews ALL

The hotel is very conveniently located, with City Hall and shops/cafés/pubs within 5 minutes. The hotel staff were helpful and accommodating. However, the room was very noisy overnight with audible traffic, wind/rain and other guests' bathroom use. The cleaning also left a lot to be desired - beds were made and towels refreshed, but the room was not hoovered at all during our three night stay, and there were stains on the bedding which was also unchanged.

Dear Natalie T., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found our location convenient and appreciated the assistance of our staff. However, we sincerely apologize for the disturbances you experienced due to noise and the cleanliness of your room. Your comments regarding the housekeeping standards will be reviewed, as we strive to maintain a high level of cleanliness for our guests. Please know that your experience is important to us, and we appreciate your insights to improve our services. Thank you once again for your feedback. Best regards, Andrew Keane Assistant Front Office Manager ibis Belfast City Centre

Customer review rating 5.0/5

Lee H. Friends - Confirmed reviews ALL

Check in was quick & easy, the guy who checked us in (Andrew?) was very helpful in recommending some nearby pubs & restaurants to visit. Our room was a good size & very clean, the bed was comfortable & the shower was excellent. The 24 hour pizza kitchen was a godsend after a few pints. I would recommend this hotel to anyone visiting Belfast.

Dear Lee H., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel clean and comfortable, and that the check-in process was efficient. It is also wonderful to know that you appreciated Andrew's assistance in recommending local dining options. We strive to provide a positive experience, and we are pleased that our facilities, including the 24-hour pizza service, met your needs. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Belfast. Best regards, Scott Moore Food & Beverage Manager ibis Belfast City Centre

Customer review rating 5.0/5

Martina K. Families - Confirmed reviews ALL

Staff very helpful and friendly..lovely breakfast we stayed mid week and a great buzz around

Dear Martina k., Thank you for your kind words regarding our location, pricing, and the helpfulness of our staff. We are delighted to hear that you enjoyed your stay and the breakfast experience. Your feedback is greatly appreciated. Best regards, Scott Moore Food and Beverage Manager ibis Belfast City Centre

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Other web-users rate our hotel

  • 1,399 reviews 9.4/10 Location
  • 1,412 reviews 7.3/10 Room
  • 1,464 reviews 9.2/10 Service
  • 20 reviews 8.2/10 WiFi
  • 664 reviews 7.5/10 Cleanliness
  • 553 reviews 8.7/10 Breakfast
  • 244 reviews 8.9/10 Vibe

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