ibis Belfast City Centre Hotel 3 stars

Customer review rating 4.4/5 4,581 reviews
ibis Belfast City Centre
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+ 14 Services
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Room 1

Number of guests
Children's age

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How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Central location and friendly staff

  • 124 double and twin bedrooms

  • 24 Hour Snack Menu Available

  • Hotel amenities include free Wi-Fi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Belfast City Centre

100 Castle Street
NORTHERN IRELAND
BT1 1HF
belfast
united kingdom

Tel: +442890238888

Fax: (+44)2890/891890

Contact email

Check-in from 14h00

Check out up to 12h00

  • GREAT VICTORIA STREET :   GREAT VICTORIA

  • By plane

    BELFAST INTL At 25km / 15 miles

  • By train

    GREAT VICTORIA ST At 0km / 0 miles

GPS :54.599304, -5.934798

Our accommodations

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Accessible Double Room with 1 double bed

  • Max. number of persons: 2

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Other cooking style

Our on-site restaurant offers an excellent selection of premium drinks, delicious snacks and mains to suit all tastes and appetites. We also offer a 24 hour snack menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Belfast City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,581 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,306 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Efficiënt stay

Customer review rating 4.4/5

Anonymous Business - 20/02/2020 Confirmed reviews ALL

Very helpful staff, the bed room was basic but extremely clean. I loved the shower room

Perfect

Customer review rating 4.4/5

George Solo - 20/02/2020 Confirmed reviews ALL

Ideal in every aspect

Excellent spot

Customer review rating 4.4/5

Mr G. M. Couples - 19/02/2020 Confirmed reviews ALL

We only stayed for one night and found it meet all our expectations very comfortable thanks

Dear GERARD M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Its great to see you making full use of your Classic Accor Live Limitless member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Great stay

Customer review rating 4.4/5

Padraig C. Couples - 19/02/2020 Confirmed reviews ALL

Lovely hotel in a great location - Staff were helpful and beds were comfortable- cannot complain. It would be good to mention to customers the discount car parking available at the nearby Tannery car park upon check in

Great stay.

Customer review rating 4.4/5

Syksey Couples - 19/02/2020 Confirmed reviews ALL

This was a Christmas present from my husband. The hotel and staff were fabulous. Location is also perfect.

Comfortable in a central location

Customer review rating 4.4/5

Lindsey G. Friends - 19/02/2020 Confirmed reviews ALL

Clean and comfortable rooms. Friendly and accommodating staff.

Great location car park very close to hotel

Customer review rating 4.4/5

Caroline Couples - 19/02/2020 Confirmed reviews ALL

Had a great stay

Good location

Customer review rating 4.4/5

Pauline C. Solo - 18/02/2020 Confirmed reviews ALL

Very comfortable bed, quiet and friendly staff.

Dear PAULINE C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Excellent stay

Customer review rating 4.4/5

Robert C. Couples - 18/02/2020 Confirmed reviews ALL

This hotel is well located and the staff are extremely efficient, friendly and helpful.

Dear ROBERT C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Good location

Customer review rating 4.4/5

Alan Couples - 18/02/2020 Confirmed reviews ALL

Had a lovely stay and the staff made us feel welcome one slight thing no soda or potato bread present at what was a delicious breakfast

Dear ALAN R., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would like to apologise that you felt the cooked breakfast buffet should have been inclusive of potato bread and soda bread, unfortunately the breakfast choices we have on offer here and the Ibis are of the fully cooked English breakfast rather than the Irish breakfast and therefore we include hash browns rather than potato and soda bread. I have however passed your comments along to the breakfast chef, and I am delighted to see that you found the rest of the breakfast to be delicious. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Very helpful & friendly staff.

Customer review rating 4.4/5

Kevin Friends - 16/02/2020 Confirmed reviews ALL

Really convenient location for us given the fact that we just wanted to park up and forget the car for a few day's. Also upon check in the young lady that checked us in was really helpful and friendly. Would stay again next time we're in Belfast.

Dear KEVIN O., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Accor Live Limitless Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Well located

Customer review rating 4.4/5

Margaret M. Couples - 15/02/2020 Confirmed reviews ALL

Very disappointed had no guinness but staff were good no kettle in bedroom

Dear Margaret m., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would like to sincerely apologise that your room did not have a kettle. This is of course one of the items we provide in each bedroom. I have investigated this with the housekeeping manager who has informed me that at the time of your stay she was unaware that the kettle had been removed from your bedroom, this was done as a quick fix solution for another room that was having issues with their kettle and unfortunately the housekeeping manager was not given the opportunity to replace this before your arrival. If we had of been made aware of this during your stay we would have immediately replaced this for you, This was an error on behalf of the hotel and I sincerely apologise. Thank you again for sharing your experience, and I hope we get the opportunity to welcome you back to the hotel again soon. Sincerely, Emma McElkerney Duty Manager

Satisfied as always

Customer review rating 4.4/5

Jamie L. Couples - 15/02/2020 Confirmed reviews ALL

Third time staying here, location is brilliant! Staff are welcoming and room is spacious and clean! Bit of noise at 9am the next morning banging noises as if furniture was being moved. Only lasted a few minutes though.

Dear JAMIE H., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would like to begin by apologising that there was some noise issues during your stay with us. I sincerely hope this did not cause to much disruption to your stay, we are having some refurbishment done to the hotel but our contractors are under strict instructions not to begin any work until 9am and to keep all noise to a minimal to ensure our guests are not disrupted. On a brighter note I am pleased to see you are a returning guest to the hotel -this is one of the best compliments we can hope to receive. Its great to see you were impressed by the location and found our team to be welcoming. I hope we get the opportunity to welcome you back for a fourth visit. I notice from your review that you have previously signed up to become a classic member of the Accor Accor Live Limitless rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Friendly staff, good location

Customer review rating 4.4/5

Steven Business - 14/02/2020 Confirmed reviews ALL

Staff were very friendly and location is good, only gripe is every 15 minutes or so I would hear a door slam and vibrate the walls a bit. It wasn't loud enough that I couldn't sleep through but a door somewhere could do with a soft close. I was on 8th floor but couldn't figure out where the noise was coming from, might have been the floor underneath

Dear STEVEN F., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would like to sincerely apologise that you had a noise issue during your stay with us, I completely understand how frustrating this must have been especially if it affected your sleep. I sincerely hope this did not cause too much disruption to your experience and had we have been made aware we would have been more than happy to move you to a a different room, or another floor if this was preferred. Thank you again for sharing your experience, and I hope we get the change to welcome you back again soon. Sincerely, Emma McElkerney Duty Manager

Well located with friendly responsive staff

Customer review rating 4.4/5

Pat T. Business - 14/02/2020 Confirmed reviews ALL

There was a defective cistern so that water kept running through toilet so could not be flushed. When reported I was given another room and a complimentary drink for my trouble. There was an immediate and helpful response.

Dear PATRICIA T., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would like to firstly apologise that the first room you were provided with was not up to standard, I am however delighted to see that the team at the hotel were able to assist you immediately with a new room and a complimentary drink. Thank you again for sharing your experience, and I hope we get the chance to welcome you back to the hotel again soon. Sincerely, Emma McElkerney Duty Manager

Good experience

Customer review rating 4.4/5

Anonymous Solo - 13/02/2020 Confirmed reviews ALL

I enjoyed my stay at the hotel. I was particularly impressed by the services received. The staff were welcoming and friendly.

Dear OMOTUYOLE A., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be helpful and friendly. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. I notice you haven't yet signed up to become a member of the Accor Live Limitless Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

excellent location

Customer review rating 4.4/5

Marilyn M. Friends - 13/02/2020 Confirmed reviews ALL

Staff welcoming and friendly. Room comfortable and very good breakfast

Dear MARILYN M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Accor Live Limitless rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Fabulous

Customer review rating 4.4/5

Trevor L. Friends - 12/02/2020 Confirmed reviews ALL

Great first class staff, who thought nothing was too much for them to help us. A member of the group was hospitalised in Dublin while we were down there. Claire the receptionist worked tirelessly to help us located which hospital he was in. She displayed complete professionalism in her work. As did all other members of staff

Dear Trevor L., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. All our team at the hotel, especially Claire are delighted to know they helped make your stay with us such a pleasant one and memorable one. I notice from your review that you have previously signed up to become a classic member of the Accor Accor Live Limitless rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Centrally located

Customer review rating 4.4/5

Anonymous Couples - 12/02/2020 Confirmed reviews ALL

Hotel staff very friendly, always provided excellent customer service, nothing was too much trouble very informative, hotel was clean and comfortable and centrally located

Dear CAITLIN B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be informative, nothing indeed is too much trouble for us when it comes to assisting our guests as each member of our team want to ensure our guests have a hassle free, enjoyable stay. Its great to see this was the case for your experience. I notice you haven't yet signed up to become a member of the Accor Live Limitless Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Staff very helpful good bar times.v

Customer review rating 4.4/5

Anthony R. J. Friends - 12/02/2020 Confirmed reviews ALL

Very enjoyable.

Dear ANTHONY J., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your reservation you booked directly through the Accor Live Limitless website but you haven't signed up to become a member of the Loyalty Scheme, Did you know you could have saved 5%-10% on the reservation? and every other reservation you make in the future... Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager
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