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ibis Belfast City Centre Hotel 3 stars

TripAdvisor rating 4.0/5 2,250 reviews
ibis Belfast City Centre
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+ 14 Services
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Room 1

Number of guests
Children's age

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  • I can take advantage of the Members' rate

Hotel extras

  • Central location and friendly staff

  • 124 double and twin bedrooms

  • 24 Hour Snack Menu Available

  • Hotel amenities include free Wi-Fi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Belfast City Centre

100 Castle Street
NORTHERN IRELAND
BT1 1HF
belfast
united kingdom

Tel: +442890238888

Fax: (+44)2890/891890

Contact email

Check-in from 14h00

Check out up to 12h00

  • GREAT VICTORIA STREET :   GREAT VICTORIA

  • By plane

    BELFAST INTL At 25km / 15 miles

  • By train

    GREAT VICTORIA ST At 0km / 0 miles

GPS :54.599304, -5.934798

Our accommodations

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Accessible Double Room with 1 double bed

  • Max. number of persons: 2

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Other cooking style

Photo non contractuelle / Strictly non binding

Our on-site restaurant offers an excellent selection of premium drinks, delicious snacks and mains to suit all tastes and appetites. We also offer a 24 hour snack menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Belfast City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,399 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,250 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good hotel to stay right in the heart of the shopping areas.

Customer review rating 4.4/5

Christine M. C. Families - 01/12/2019 Confirmed reviews ALL

Good value hotel right in walking distance to the shopping area, the staff are very friendly and helpful.

Dear CHRISTINE MC C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Work and holiday experience

Customer review rating 4.4/5

Geoffrey A. Business - 01/12/2019 Confirmed reviews ALL

Very good service, very good food, very friendly people. Absolutely nothing to grumble about.

Dear GEOFFREY A., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Had a fab time

Customer review rating 4.4/5

Danielle Couples - 01/12/2019 Confirmed reviews ALL

Staff very friendly. Great shower. Room was clean and tidy and had everything you needed. Will be back in future. Thank you for a great stay.

Dear ADAM JOHN M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Decent place close to city center for a couple of nights

Customer review rating 4.4/5

Tom Families - 01/12/2019 Confirmed reviews ALL

Staff were very friendly and helpful. Did not try the restaurant or bar. Beds were comfortable. Parking was easy. It was quiet enough. Walking distance to restaurant, pub, shopping, and easy access to main roads.

Dear TOM C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Very good breakfast

Customer review rating 4.4/5

Rob Business - 30/11/2019 Confirmed reviews ALL

The room is very small but had everything needed. The breakfast was the best part. Standard business hotel

Dear ROBERTO V., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Mid week stay

Customer review rating 4.4/5

Mary Couples - 30/11/2019 Confirmed reviews ALL

Hotel in good location. We had a quiet room. Rooms clean.

Dear MARY B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Excellent in all area

Customer review rating 4.4/5

Mary Families - 30/11/2019 Confirmed reviews ALL

Great location friendly knowledgeable professional staff Breakfast great choice Room clean with everything you need

Dear MARY N., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Brilliant

Customer review rating 4.4/5

Gloria P. Couples - 30/11/2019 Confirmed reviews ALL

Good value and brilliant staff

Dear Allen P., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Incorrect dates, card not working in room. Very dissatisfied

Customer review rating 4.4/5

Lottie W. Business - 29/11/2019 Confirmed reviews ALL

Poor. My room smelt of cigarette smoke. I was checked in on the Monday- no problem. On the Tuesday someone came to tell me I was meant to check out and I was late, they then proceeded to lock my room so I could not enter. When I explained I was here with a conference and I had selected ibis through the booking page for that, and there was NO WAY they would have booked for Sunday Monday rather than Monday Tuesday as the confernece was Tuesday Wednesday they just added on the coat for an extra night despite me not checking in until Monday. Worst of all this was done without me even knowing!!! I had to complain to get this sorted, an unecessary and stressful situation that was entirely avoidable. Terrible experience.

Dear Charlotte W., Thank you for taking the time to tell us about your experience at the ibis Belfast City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The mix up with your reservation was unfortunately down to a glitch in the system which resulted in your dates being altered on our side. This of course should have been picked up by the receptionist on duty and I sincerely apologise that it wasn't. I can assure you the additional nights fee was not charged to your card and was removed from the reservation immediately when we spoke to you about the mix up with the dates. I would also like to apologise that the room keys were deactivated during your stay, this was not done by a member of the team, unfortunately as the error altered your departure date it meant the room keys automatically deactivated at the check out time on this date, for safety reasons all keys deactivate at 12pm on the day of departure. I sincerely apologise for the inconvenience as I know how frustrating this entire situation must have been and I sincerely hope it didn't affect your overall stay in the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma McElkerney Duty Manager

Good stay for conference

Customer review rating 4.4/5

Kjb Business - 29/11/2019 Confirmed reviews ALL

Good location for pleasant walk to ICC. Single beds in twin room narrow but comfortable. Room warm but very quiet for city centre location. Good shower and other facilities as expected. Good choice at breakfast and friendly staff.

Dear K/s B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Nice, welcoming personnel and good standard room

Customer review rating 4.4/5

Luca Business - 29/11/2019 Confirmed reviews ALL

The people at the front desk were nice and skilled, and willing to be informative and this is important to me when I travel for business - which I do often - in places I don't go often to. The room was fine, I have enjoyed the large shower and the temperature and the bed was all nice. The breakfast was healthful enough and with good quality

Dear LUCA C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Ms Davna B.

Customer review rating 4.4/5

Davna B. Friends - 28/11/2019 Confirmed reviews ALL

As always this Ibis is in the best company with their staff. They are very helpful, kind an always do theor best to make your stay more comfortable. Its a fantastic Hotel, clean an fresh always. My fav place.

Dear DAVNA B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you had such a pleasant experience with us and to see you speak so highly of the team we have here. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. I have also passed your comments onto the housekeeping manager who was also thrilled to share your feedback with her team. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Not luxurious but clean and comfortable

Customer review rating 4.4/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

Everyone at the front desk was very friendly, responsive and helpful. The staff during breakfast were also very friendly and accommodating. Breakfast was surprisingly good and I appreciated the gluten free options as a coeliac. Our room and bathroom were clean. It was quiet and the bed quite comfortable. My only complaint is the lack of flannels for washing and the hairdryer kept cutting off. It would have been nice to have individual toiletries (lotion and separate shampoo and conditioner) but I appreciate the environmental impact and the benefit of using bulk products.

Dear Jennifer V., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be friendly, responsive and helpful. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience, even the smallest gesture can make a huge difference to our guests so I am thrilled we helped to make yours such a pleasant one just by ensuring you had options at breakfast. I do apologise that you were unimpressed by the lack of flannels in the bathroom, unfortunately we have to maintain the brand standard which is one hand towel and two bath towels, however we are more than happy to provide additional towels upon request, also I apologise for the hairdryer, unfortunately when they overheat the do cut themselves off, we at reception would have been more than happy to bring a new one to your bedroom if we had of been aware of the issue- i hope this didn't cause too much inconvenience to your stay. Thank you again for sharing your experience, and we hope to get the opportunity to welcome you back again soon. Sincerely, Emma McElkerney Duty Manager

Great location

Customer review rating 4.4/5

Mark M. Business - 25/11/2019 Confirmed reviews ALL

Very friendly and efficient staff. Very clean and prompt service from all areas.

Dear MARK M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Overnight Stay

Customer review rating 4.4/5

Anne Couples - 25/11/2019 Confirmed reviews ALL

Staff very helpful. Room clean, bed comfortable. Perfect for our overnight stay.

Dear ANNE W., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Very friendly and helpful staff - especially Shauna at the front desk - helped make the stay very enjoyable.

Customer review rating 4.4/5

Jonathan Business - 25/11/2019 Confirmed reviews ALL

Staff were very friendly and very helpful, thank you to all of them, but especially Shauna who was really good. Very welcoming, lots of advice, made us feel welcome and helped a lot. Thank you.

Dear JONATHAN DR P., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be friendly and helpful, especially Shauna who was thrilled to see her efforts in making sure your experience with us was a pleasant one did not go unnoticed. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Mrs B.

Customer review rating 4.4/5

Judith B. Couples - 25/11/2019 Confirmed reviews ALL

Very friendly staff, early check in was a bonus, room lovely and clean and breakfast was excellent.

Dear JUDITH ANN B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

Decent option for the city centre

Customer review rating 4.4/5

Anonymous Business - 24/11/2019 Confirmed reviews ALL

Clean, functional and warm, with a friendly welcome and a decent breakfast. Good value for a city hotel and easy to walk to from the bus station if you are coming from the airport.

Dear COLIN F., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager
Customer review rating 4.4/5

Lynsey I. Friends - 23/11/2019 Confirmed reviews ALL

Really enjoyed our stay at the Ibis Belfast. Great value for such a central location, beds were so comfortable had a great nights sleep! Hotel was decorated for Christmas and looked lovely. Reception staff very friendly and helpful. Definitely will stay again.

Dear LYNSEY A., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager

excellent spot

Customer review rating 4.4/5

Siobhan M. Friends - 22/11/2019 Confirmed reviews ALL

excellent location, friendly staff and great breakfast.

Dear SIOBHAN M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Duty Manager
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