Novotel London Greenwich 4 stars

Customer review rating (ALL Rating) 4.4/5 1,550 reviews

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173-185 Greenwich High Road, SE108JA LONDON, United Kingdom

Description

Hotel extras

  • Next to Greenwich train station and DLR

  • Family rooms with extra sofa beds

  • On-site secure parking

  • Fully-equipped gym and sauna

  • Pet-friendly rooms

Our accommodation(s)

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Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
United Kingdom

GPS:51.477798, -0.013504

Telephone
Fax +44 20 8312 6810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,550 reviews

TripAdvisor Rating  4.2/5  3,024 reviews

Certificate of excellence 2025

Highly recommend for a stay in Greenwich. Friendly staff, lovely room and perfect location

TripAdvisor rating 5.0/5

Alex G Couples - TripAdvisor review

Dear Alex, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us during the Marathon weekend. It’s great to know the spacious and comfortable room provided the perfect place to relax after such a big event — and we’re pleased the separate sofa came as a welcome surprise! We’re also glad that our central location, close to transport links, restaurants, and local amenities, made your visit even more convenient and enjoyable. Your kind words about our friendly staff mean a lot, and we’ll be sure to share your feedback with the team. We hope to welcome you back to Novotel London Greenwich again soon! Warm regards, Athulya Guest Relations Novotel London Greenwich

Great experience

TripAdvisor rating 5.0/5

Beatriz P Business - TripAdvisor review

Dear Beatriz, Thank you so much for your lovely feedback! We’re thrilled to hear that you had a great experience with us and enjoyed the peaceful atmosphere, décor, and delicious food and coffee. It’s also wonderful to know that Lela made a positive impression — she’ll be delighted to receive your kind words. Your recommendation means a lot to us, and we’re so pleased that you found our space suitable both for business meetings and solo work. We look forward to welcoming you back to Novotel London Greenwich soon! Warm regards, Athulya Guest Relations Novotel London Greenwich

One kind and one rude customer service

TripAdvisor rating 3.0/5

Ayush R TripAdvisor review

Dear Ayush, Thank you very much for taking the time to share your feedback with us. We are truly pleased to hear that Lela made such a positive impression during your visit — her warm and accommodating service is something we are very proud of, and we will certainly pass along your kind words to her. We are, however, very sorry to hear about your experience at the front of house. Please accept our sincerest apologies for any discomfort caused. Martha is generally known for her kindness and warm customer service, and it is unfortunate that on this occasion, her approach came across as less welcoming. On Marathon day, the hotel experienced an exceptionally high volume of external visitors, and to ensure that breakfast service remained smooth for all our paying guests, the team was asked to verify receipts where necessary. If your name did not immediately appear on our list, we may have been trying to double-check to avoid any misunderstandings. That said, we fully understand how important it is to maintain a polite and respectful tone at all times, and we are sorry that you felt otherwise during your visit. Your feedback is invaluable and has been shared with the relevant teams to ensure we continue to uphold the high standard of service that we are committed to delivering. We truly hope to have the opportunity to welcome you back and provide you with a much more seamless experience. Warm regards, Athulya Guest Relations Novotel London Greenwich

Kind guests at the bar

TripAdvisor rating 5.0/5

Go12971618584 TripAdvisor review

Dear Guest, Thank you so much for your lovely feedback! We are delighted to hear that you and your group feel so welcomed and comfortable during your visits. It’s wonderful to know that Daniel, Dinesh, and Astha have consistently shown kindness and provided excellent service — we will be sure to pass on your kind words to them. Creating a cozy and welcoming environment is very important to us, and we are so pleased that you continue to enjoy your time at Novotel London Greenwich. We look forward to welcoming you and your group again soon! Warm regards, Athulya Guest Relations Novotel London Greenwich

Helpful staff

TripAdvisor rating 4.0/5

donasin TripAdvisor review

Dear Donasin, Thank you so much for sharing your kind feedback with us. We are delighted to hear that our team was able to assist you and your wife throughout your stay. It’s especially wonderful to know that Lela and our Chef made such a positive impact with their extra care and personal service — your kind words will certainly be shared with them and the rest of the team. Providing a comfortable and welcoming experience for all our guests is very important to us, and it’s truly rewarding to hear that their efforts made a difference. Thank you once again for choosing Novotel London Greenwich. We look forward to welcoming you back in the future! Warm regards, Athulya Guest Relations Novotel London Greenwich

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Other web-users rate our hotel

  • 1,582 reviews 9.3/10 Location
  • 1,860 reviews 5.5/10 Room
  • 1,428 reviews 8.1/10 Service
  • 32 reviews 8.2/10 WiFi
  • 854 reviews 8.4/10 Breakfast
  • 758 reviews 5.5/10 Cleanliness
  • 6 reviews 1.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.