Novotel London Greenwich 4 stars

Customer review rating (ALL Rating) 4.4/5 961 reviews

Best price
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Novotel London Greenwich - Image 1
Novotel London Greenwich - Image 2
Novotel London Greenwich - Image 3
Novotel London Greenwich - Image 4
173-185 Greenwich High Road, SE108JA LONDON, United Kingdom

Description

Hotel extras

  • Next to Greenwich train station and DLR

  • Family rooms with extra sofa beds

  • On-site secure parking

  • Fully-equipped gym and sauna

  • Pet-friendly rooms

Our accommodation(s)

See availabilities

Enjoy modern decor and ergonomic comfort: 2 single beds, en-suite bath or shower, large flexible work area, 55 inch LCD TV, pay movies and Internet access with free WIFI, hairdryer, iron, laptop safe, fridge, tea/coffee facilities. Up to 2 persons.

Max. number of persons
2

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

All our Superior room features plus a Nespresso coffee machine, Bluetooth Speaker, 55 inch LCD TV, Complimentary water, bathrobe and Slippers. An experience combining relaxation and focus. Up to 3 persons.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, LCD 55 inch TV, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Spacious 49-sqm, 527-sqft Suite includes a bedroom, living room and bathroom. It offers unbeatable facilities: Two LCD 55 inch TVs, Bathrobes, Nespresso Coffee Machine, Bluetooth Speaker docking station, Wi-Fi. Up to 2 adults and 2 children.

Max. number of persons
4
Area
From 49 m² / 527 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
United Kingdom

GPS:51.477798, -0.013504

Telephone
Fax +44 20 8312 6810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 151 rooms
  • 8 rooms for people with reduced mobility
  • 34 family rooms
  • 8 connecting rooms
  • 151 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Piano

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Well-being

Sauna

  • On site

In Balance Fitness centre

  • On site
  • On site
  • Indoor parking
  • Private
  • 32 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0.21 m / 0.68 ft

  • Parking pricing: 29.85 € 25 GBP Per day

Services & equipment

  • Stairs

Security

  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

MEAN TIME BAR AND KITCHEN

Photo out of - MEAN TIME BAR AND KITCHEN

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Cooking style
International
Capacity
94
Accessibility
Accessible service
173-185 Greenwich High Road, SE108JA London, United Kingdom
Telephone +44 20 8312 6937
Menu PDF

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Come and enjoy a nice cold or hot drink at our Bar.

In Balance Fitness Area

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  961 reviews

Customer review rating 3.5/5

Selena P. Business - Confirmed reviews ALL

Dear Guest, Thank you for your continued loyalty to Novotel London Greenwich and for sharing your feedback. We’re pleased to hear that our Front Office team continues to make you feel welcome. However, we sincerely apologise for the issue with the shower temperature during the first night and for the inconvenience caused by the unavailability of toothbrushes. We’re glad the shower issue was resolved for your second night, but we understand that this affected your comfort. Your comments have been shared with the relevant teams to help us improve our facilities and ensure essential amenities are available whenever possible. Thank you again for your valued feedback and for choosing to stay with us regularly. We look forward to welcoming you back for a more comfortable experience. Kind regards, MD Mahdi Hassan Front Office Team Leader Novotel London Greenwich

Customer review rating 3.0/5

Barry P. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Jane M. Couples - Confirmed reviews ALL

Dear Ms M., Thank you for taking the time to share your feedback following your recent stay at Novotel London Greenwich. We’re pleased to hear that you found your room clean, our team pleasant and our location convenient. However, we sincerely apologise that the bedside light and fridge in your room were not working as expected. We understand that, during a one-night stay, there may not always be an opportunity to report such issues to reception, and we regret the inconvenience this caused. Your comments will be shared with our relevant team to ensure these matters are followed up. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back for an even more comfortable stay in the future. Kind regards, MD Mahdi Hassan Front Office Team Leader Novotel London Greenwich

Customer review rating 4.0/5

Jackie S. Couples - Confirmed reviews ALL

Dear Jackie, Thank you for your lovely feedback and for choosing to stay with us. Wea are delighted to hear that you consistently enjoy the warm service provided by our team and that you find the check-in and check-out process smooth and welcoming. However, we are sorry to hear that the condition of our rooms has not always met your expectations. Your comments are very important to us, and we will share your feedback with the relevant team as we continue to work on improving our guests’ experiences. We truly appreciate your continued support and look forward to welcoming you back for an even better stay in the future. Kind Regards, Bina Gurung- Front Office Team Member

Customer review rating 4.0/5

Alex M. Families - Confirmed reviews ALL

Dear Mr M., Thank you for choosing Novotel London Greenwich for your third stay and for taking the time to share your feedback. We’re pleased to hear that you slept well and enjoyed our breakfast selection. However, we apologise that the lack of general hotel information and the unclear heating controls caused some inconvenience during your stay. Your comments are valuable to us, and we will share them with the relevant team to help us improve the information and guidance provided to our guests. We truly appreciate your continued loyalty and hope to welcome you back for another comfortable and enjoyable stay. Kind regards, MD Mahdi Hassan Front Office Team Leader Novotel London Greenwich

Dear Guest, Thank you for your continued loyalty to Novotel London Greenwich and for sharing your feedback. We’re pleased to hear that our Front Office team continues to make you feel welcome. However, we sincerely apologise for the issue with the shower temperature during the first night and for the inconvenience caused by the unavailability of toothbrushes. We’re glad the shower issue was resolved for your second night, but we understand that this affected your comfort. Your comments have been shared with the relevant teams to help us improve our facilities and ensure essential amenities are available whenever possible. Thank you again for your valued feedback and for choosing to stay with us regularly. We look forward to welcoming you back for a more comfortable experience. Kind regards, MD Mahdi Hassan Front Office Team Leader Novotel London Greenwich

Customer review rating 3.0/5

Barry P. Business - Confirmed reviews ALL

Hotel is modern downstairs Staff are good and polite. Rooms are comfortable but are in desperate need of modernisation especially the bathrooms. The washbasins especially. Prices are high for this low quality rooms Iam referring to Superior and Executive rooms as this is what i have stayed in . There are no modern USB sockets or Type C sockets to charge devices just often broken 3 pin sockets , and this is supposed to be Executive ???

Customer review rating 3.5/5

Jane M. Couples - Confirmed reviews ALL

Pleasant staff and a good location.

Dear Ms M., Thank you for taking the time to share your feedback following your recent stay at Novotel London Greenwich. We’re pleased to hear that you found your room clean, our team pleasant and our location convenient. However, we sincerely apologise that the bedside light and fridge in your room were not working as expected. We understand that, during a one-night stay, there may not always be an opportunity to report such issues to reception, and we regret the inconvenience this caused. Your comments will be shared with our relevant team to ensure these matters are followed up. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back for an even more comfortable stay in the future. Kind regards, MD Mahdi Hassan Front Office Team Leader Novotel London Greenwich

Customer review rating 4.0/5

Jackie S. Couples - Confirmed reviews ALL

Always a great stay.. the staff are lovely, check in and out great.. it’s a shame the rooms let you down .. always hit and miss

Dear Jackie, Thank you for your lovely feedback and for choosing to stay with us. Wea are delighted to hear that you consistently enjoy the warm service provided by our team and that you find the check-in and check-out process smooth and welcoming. However, we are sorry to hear that the condition of our rooms has not always met your expectations. Your comments are very important to us, and we will share your feedback with the relevant team as we continue to work on improving our guests’ experiences. We truly appreciate your continued support and look forward to welcoming you back for an even better stay in the future. Kind Regards, Bina Gurung- Front Office Team Member

Customer review rating 4.0/5

Alex M. Families - Confirmed reviews ALL

Room was fine but lacked general info re the hotel. The heating controls needed explanation particularly since the dial was devoid of markings and the middle button's purpose unexplained. Breakfast was good.

Dear Mr M., Thank you for choosing Novotel London Greenwich for your third stay and for taking the time to share your feedback. We’re pleased to hear that you slept well and enjoyed our breakfast selection. However, we apologise that the lack of general hotel information and the unclear heating controls caused some inconvenience during your stay. Your comments are valuable to us, and we will share them with the relevant team to help us improve the information and guidance provided to our guests. We truly appreciate your continued loyalty and hope to welcome you back for another comfortable and enjoyable stay. Kind regards, MD Mahdi Hassan Front Office Team Leader Novotel London Greenwich

Customer review rating 5.0/5

Andrew J. Friends - Confirmed reviews ALL

It’s a convenient location, with one change of train from Heathrow or Gatwick. The hotel and breakfast is good, just let down by very poor bathroom design.

Dear Andrew, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, friendly staff, and breakfast. Your kind words are greatly appreciated and will be shared with our team. We also appreciate your honest comments regarding the bathroom design. We value all guest feedback as it helps us identify areas where we can improve, and we will take your comments into consideration. It was a pleasure to have you stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind regards, Bina Gurung- Front Office Team Member

Customer review rating 4.5/5

John L. Couples - Confirmed reviews ALL

We stay regularly at this hotel - we have family in the area. It is our preferred hotel.

Dear John, Thank you for taking the time to share such a wonderful review regarding your recent stay with us. We are delighted to hear that our hotel has become your preferred choice when visiting Greenwich, especially as you regularly stay with us while visiting family in the area. It is always a pleasure to welcome returning guests, and we truly appreciate your continued loyalty and trust in us. Your kind feedback is greatly appreciated by the entire team and encourages us to continue providing the welcoming and comfortable experience to our valued guests. We look forward to welcoming you back again on your next visit to Greenwich. Kind regards, Bina Gurung- Front Office Team Member

Customer review rating 5.0/5

Huw E. Business - Confirmed reviews ALL

Easy check in, comfortable modern room with comfortable bed and great soundproofing. Great breakfast!

Dear Huw, Thank you very much for your fantastic 100/100 review and for sharing such positive feedback about your stay. We’re delighted to hear that you found check-in easy, your room comfortable and modern, and the soundproofing up to standard. It’s especially lovely to know that you enjoyed our breakfast as well. We really appreciate your recommendation and your continued loyalty as an ALL Silver member. Thank you for choosing Novotel London Greenwich, and we hope to welcome you back again on your next visit to London. Warm regards, MD Mahdi Hassan Front Office Team Leader Novotel London Greenwich

Customer review rating 3.0/5

Mario S. Business - Confirmed reviews ALL

The location can't be beat. It's perfect. But the rooms are starting to show their old age and constant usage. Some showers don't have water pressure. (Although room 309 has been the best room I've been in a while!). The chairs upholstery are starting to show their age. Couch the same.. The carpet in the staircase also could use a clean... Otherwise, good.

Dear Mario, Thank you for taking the time to share such detailed feedback following your recent stay with us. We are pleased to hear that you continue to enjoy our excellent location, and it is great to know that room 309 was one of the best rooms you have stayed in recently. We also appreciate your positive feedback regarding our team and the booking experience. At the same time, we are sorry that some aspects of the accommodation did not meet your expectations. Your comments regarding the shower pressure, furniture upholstery and staircase carpet are well noted, and we will share them with the relevant teams for review and action. We truly appreciate your continued loyalty as an ALL Accor Gold member and your honest feedback, which helps us identify areas where we can improve. We look forward to welcoming you back and providing you with an even better experience. Kind regards, MD Mahdi Hassan Front Office Team Leader Novotel London Greenwich

Customer review rating 4.0/5

Teresa D. Families - Confirmed reviews ALL

Clean comfortable rooms and a good breakfast. The evening meal menu was difficult for my dietary needs

Thank you for taking the time to share your feedback following your family stay with us. We are delighted to hear that you enjoyed your clean and comfortable room, our breakfast selection, and the service provided by our team. It is also wonderful to see your positive ratings for your arrival, departure, and overall value, as well as your recommendation of our hotel and the ALL loyalty programme. We are, however, sorry to hear that you found our evening meal menu difficult to accommodate your dietary needs. We understand how important it is to have suitable and clearly presented options, and we will share your feedback with our Food & Beverage team as an opportunity to improve our offering and ensure we can better cater to guests with specific dietary requirements. Thank you once again for your valuable feedback and for choosing to stay with us. We hope to have the pleasure of welcoming you and your family back again in the future. Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Customer review rating 3.5/5

Paul N. Business - Confirmed reviews ALL

Rooms need updating, furnishings are looking worn and carpet stained. Although room cleanliness is good

Thank you for taking the time to share your detailed feedback and for your continued loyalty as an ALL Accor Limitless member. We’re pleased to know that you found your room clean and that you had a smooth booking experience. We’re sorry, however, that the condition of the room, furnishings, and carpet did not meet your expectations. We fully understand how important a fresh and well-maintained environment is, particularly when staying with us for business, and your comments are valuable in helping us identify areas for improvement. We’re also grateful for your positive feedback regarding our team, sustainability efforts, and loyalty programme. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable stay in the future. Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Customer review rating 5.0/5

Andrew M. Couples - Confirmed reviews ALL

Used this hotel several times. Great location for accessing events in the city. Good value for money. Great breakfast.

Thank you so much for your fantastic 100/100 review and for choosing to stay with us on several occasions! We’re delighted to hear that you continue to enjoy our convenient location, great value, and breakfast, and that our team consistently makes your stays enjoyable. We truly appreciate your loyalty as an ALL Accor Gold member and your kind recommendation. Thank you also for highlighting the Wi-Fi connection speed. Your feedback is important to us, and we’ll certainly take this into consideration as we look for ways to improve the experience for our guests. If you would be happy to do so, we would be extremely grateful if you could also share your experience on Tripadvisor following this link https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d529404-Novotel_London_Greenwich-London_England.html It’s always a pleasure to welcome you, and we look forward to seeing you again on your next visit to the city! Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Customer review rating 5.0/5

Lesley M. Solo - Confirmed reviews ALL

Smooth check in and gorgeous interior and friendly staff

Thank you so much for your fantastic 100/100 review and for choosing to stay with us again! We’re delighted to hear that you had another great stay and enjoyed the smooth check-in, beautiful interior, and friendly service from our team. It’s wonderful to know that every aspect of your experience, from the accommodation and cleanliness to breakfast, Wi-Fi, and our sustainability efforts, met your expectations. Your continued loyalty as an ALL Accor member truly means a lot to us. If you would be happy to do so, we would be extremely grateful if you could also share your experience on Tripadvisor following this link https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d529404-Novotel_London_Greenwich-London_England.html We look forward to welcoming you back for another excellent stay very soon! Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Customer review rating 3.5/5

Lynn F. Business - Confirmed reviews ALL

Checked in later so straight to the room Latterly noticed dry tobacco on the flop near the bin and also bottle top detritus On early check out informed the reception person who could not have looked less interested. We stay almost every week here so we like it.. just be a little more aware of the small details please

Dear Lynn, Thank you for taking the time to share your feedback, and also for being such a regular guest with us. I’m really sorry that we missed these details in your room on this occasion. Finding tobacco residue and a bottle top on the floor is certainly not the standard we expect, and we completely understand your disappointment. I’m also sorry to hear that you did not feel your comments were taken seriously when you mentioned this at reception. That is especially disappointing, as we always want our regular guests to feel listened to and valued. We really appreciate your continued loyalty and the fact that you continue to choose to stay with us almost every week. I will make sure your feedback is shared with the relevant teams so we can be more attentive to these small details going forward. We look forward to welcoming you back and providing you with the experience you are used to having with us. Kind regards, Md Mahdi Hassan Front Office Team Leader Novotel London Greenwich

Customer review rating 2.5/5

Selena P. Business - Confirmed reviews ALL

on the first night I turned over a fresh pillow to find drops of old blood stains (not mine) on the pillow. I did raise it with housekeeping the next morning and she promptly changed it. The second day I took a fresh bath towel and it had old make up stains on. Not nice. Front of house staff was the best as previously I've found them to be quite surly and unfriendly

Customer review rating 2.5/5

Stuart B. Couples - Confirmed reviews ALL

This Novotel is adjacent Greenwich Mainline railway station and a short walk to the DLR. The common areas are fine, however the bedrooms are very tired, in my executive room the WC toilet seat didn't fit, no dressing gowns, slippers nor other usual amenities offered in an Exec room. The staff were in the main good, it felt like money was being saved wherever it could be, even if this affected the customer experience.

Customer review rating 5.0/5

Katrina E. Families - Confirmed reviews ALL

Staff was extremely kind and helpful on their own initiative. Hotel is decorated lovely, and rooms were comfortable, thanks!

Dear Katrina, Thank you very much for your lovely review and for giving us a fantastic 100/100! We’re really happy to hear that you had such a great stay with us. It’s wonderful to know that you enjoyed the hotel, found your room comfortable, and most importantly, felt well looked after by our team. It’s also lovely to hear that one of our colleagues went out of his way to help you. Even though you didn’t catch his name, we’ll make sure to share your kind words with the team. I’m sure he’ll be very happy to know that his efforts were appreciated. Thank you again for your kind words and for recommending us. We hope to see you and your family again on your next visit to London! Kind regards, Md Mahdi Hassan Front Office Team Leader Novotel London Greenwich

Customer review rating 3.5/5

Louise B. Families - Confirmed reviews ALL

Room nice with everything you need, bar area nice but breakfast was poor. V limited choice outside of a typical English cooked breakfast - no yoghurt, no fresh fruit or seeds. And staff were not very quid on reception.

Customer review rating 5.0/5

B. B. Families - Confirmed reviews ALL

Very mice helpful staff, clean and presentable accommodation

Dear B., Thank you very much for your lovely review and for giving us a fantastic 100/100! We’re delighted to hear that you had such a lovely stay and that you found our team helpful and welcoming. It’s also great to know that you were happy with the cleanliness and presentation of the accommodation. We really appreciate your recommendation and your kind words. We hope to welcome you and your family back to Novotel London Greenwich again soon! Kind regards, Md Mahdi Hassan Front Office Team Leader Novotel London Greenwich

Customer review rating 3.0/5

Hanna M. Business - Confirmed reviews ALL

The receptionists are okay, they are not as friendly as the ones in other Novotel, the one in Bristol and Hammersmith are way more friendly , warm and accommodating. Also, one of the staff blocked my car since he parked where there is no bay in the morning and I got so late at work due to this.

Other web-users rate our hotel

  • 1,228 reviews 9.4/10 Location
  • 1,374 reviews 5.6/10 Room
  • 1,130 reviews 8.1/10 Service
  • 21 reviews 8.9/10 WiFi
  • 600 reviews 4.9/10 Cleanliness
  • 559 reviews 7.6/10 Breakfast
  • 8 reviews 10/10 Sustainability

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