Novotel London Greenwich Hotel 4 stars

Name: Novotel London Greenwich
Address: LONDON, SE108JA, UNITED KINGDOM
Telephone: (+44)20/76600682
Rating: 4.4

Customer review rating 4.4/5 8,798 reviews

ALLSAFE approved hotel

Best price guarantee

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+ 9 Services

Novotel London Greenwich Hotel

Hotel that makes every moment matter

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Christophe Ughetto, Hotel Manager

Discover the stylish elegance of the Novotel London Greenwich hotel, which features bright, spacious bedrooms and colourful artwork throughout. Neighbouring Greenwich tube station, the 4-star hotel is a great choice for travellers interested in live music, riverside walks and nightlife. This modern hotel offers private on-site parking, a stylish restaurant, and spacious bedrooms.

Located in the Royal Borough of Greenwich, the National Maritime Museum and the Royal Observatory are unmissable attractions. Entertain your palate at the in-house bar & restaurant where you can enjoy a range of local and international cuisine. After a workout, absorb the lively atmosphere of the bar with its stylish surroundings and wide-selection of beers, wines, and cocktails.

Hotel extras

Excellent transport links connecting you to central London
Six fully-furnished meeting rooms for up to 92 people
Easy access to Canary Wharf and the O2 Arena

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas Complimentary
- WIFI in your room £7.99 / PER HOURS OR £12.99 / 24 HOURS
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying) GBP3.000 / PER HOUR OR GBP18.00 / 24 HOURS
- Public indoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowed Paying
100% non-smoking hotel
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 9AM (Paying) Need access to your room from 9 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
4 Electric Car Recharge terminals Paying
Laundry
- Dry cleaning / Ironing
- Shoe shine machine

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS

Fitness centre
Hammam

6 Meeting room(s)
Business center with support staff
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
- Express check-out
- Late Checkout
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Check In & Check-out facilities
- Express check-out
- Late Checkout
Wi-Fi
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

- On site
- Private

Novotel underground car park (Extra)
- On site
- Private

1 Bar(s)
1 Restaurant(s)
Breakfast à la carte (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Breakfast (Extra)

Breakfast à la carte (Extra)
Room service
- Cold snacks
- Hot meals

Play area

Play area

6 Meeting room(s)
Business center with support staff
Meeting rooms

6 Meeting room(s)
Business Center

Business center with support staff
Meeting rooms

- Boat excursions
- Bowling
- Dart board
- Jogging track
- Roller skating
- Table tennis

Sports activities
- Boat excursions
- Bowling
- Dart board
- Jogging track
- Roller skating
- Table tennis

- 100% Non Smoking Property
- Dry cleaning / Ironing
- 151 non-smoking rooms
- 151 rooms
- 34 family rooms
- 6 floors
- 8 connecting rooms
- 8 rooms for people with reduced mobility

Hotel Services And Equipments
- 100% Non Smoking Property
- Dry cleaning / Ironing
Hotel informations
- 151 non-smoking rooms
- 151 rooms
- 34 family rooms
- 6 floors
- 8 connecting rooms
- 8 rooms for people with reduced mobility

Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA london
united kingdom

Tel: +442076600682

Fax: (+44)20/83126810

Check-in from 14h00

Check out up to 12h00

GREENWICH HIGH ROAD/SOUTH STREET : 177 180 199
GREENWICH : DLR GREENWICH

By plane
LONDON CITY AIRPORT At 10.3km / 6.4 miles
By plane
LONDON GATWICK At 72.09km / 44.8 miles
By plane
LONDON HEATHROW At 37.17km / 23.1 miles
By train
CHARING CROSS At 11.1km / 6.9 miles
By train
EUSTON At 12.87km / 8 miles
By train
GREENWICH STATION At 0.1km / 0.06 miles
By train
KING'S CROSS At 12.23km / 7.6 miles
By train
LIVERPOOL STREET At 9.01km / 5.6 miles
By train
LONDON BRIDGE At 6.92km / 4.3 miles
By train
LONDON ST PANCRAS At 7.1km / 4.41 miles
By train
PADDINGTON At 14.97km / 9.3 miles
By train
ST PANCRAS At 12.55km / 7.8 miles
By train
VICTORIA STATION At 10.94km / 6.8 miles
By train
WATERLOO At 9.49km / 5.9 miles

GPS :51.477798, -0.013504

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 Queen bed + convertible sofa

Accessible room

Max. number of persons: 4

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV

Superior Room with 2 single beds

Max. number of persons: 2

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV

Executive Room with 1 Queen size bed and 1 convertible Sofa

Max. number of persons: 3
Views: City View *

Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV

Accessible Superior Room with 1 Qeen BedNon contractual photo

Accessible room

Max. number of persons: 2

Our restaurants and bars

GOURMET BAR & RESTAURANT

Type of cuisine: International

In line with local government recommendations, we have reopened our restaurant & bar.

Monday 11:00 - 16:00
Tuesday 11:00 - 16:00
Wednesday 11:00 - 16:00
Thursday 11:00 - 16:00
Friday 11:00 - 16:00
Saturday 11:00 - 16:00
Sunday 11:00 - 16:00

BAR

Our bar has now reopened!

Monday 08:00 - 00:00
Tuesday 08:00 - 00:00
Wednesday 08:00 - 00:00
Thursday 08:00 - 00:00
Friday 08:00 - 00:00
Saturday 08:00 - 00:00
Sunday 08:00 - 00:00

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 110 m²
Maximum capacity: 92 people
Maximum banquet capacity: 60 people

Find out more

Wonderful service

Anonymous Friends - 22/07/2021 Confirmed reviews ALL

All staff were brilliant - reception, dining etc. Breakfast was a highlight each morning. Nothing was a bother for the waiting staff.

Dear Thomas G., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience.

Good value for money

Katie Families - 21/07/2021 Confirmed reviews ALL

Stayed for three nights recently, found the hotel to be well located, modern and clean, and the staff were extremely friendly, supportive and responsive to queries.

Dear Mrs K., Thank you so much for your great feedback regarding your stay at the Novotel London Greenwich. We enjoyed reading your constructive comments and to know that you had a pleasant moment with us. I will share your feedback with all of our team whom would like to thank you already for your support. Comments like yours serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your review with us, we will all be looking forward to welcome you again soon next time you are in Greenwich. With kind regards, Omnes Quentin

Very well located

Mrs J. L. Couples - 21/07/2021 Confirmed reviews ALL

Very nice room ,clean , comfy bed . Would have preferred feather pillows but probably not practical . Good restaurant and bar . Good staff in both . Did find the shower tray slippery so maybe a rubber shower mat . Good to have a safe and small fridge .

Dear Janet L., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience.

Good stay

Carol P. Friends - 20/07/2021 Confirmed reviews ALL

All staff were polite and helpful. Disappointed that bed not made or rubbish cleared. Don't think the price reflected lack of service. A couple of things wrong with the room which we reported, hope they were fixed for the next customers.

Dear Mrs P., We would like to thank you for taking the time to give us your review from your stay at the Novotel London Greenwich. First of all, please accept our apologies for the room condition. We have forwarded your remarks to the maintenance and housekeeping department for actions to be taken in that regards. As for the room being cleaned, unfortunately since Covid-19, our regulation toward the room being cleaned on a daily basis have changed and from now we clean the room every 3 days. We are sorry that this information was not explained to you better upon your check-in. Once again, we thank you for your time, your constructive feedback and your loyalty, and we will be looking forward to welcome you again next time you are in Greenwich. With kind regards, Omnes Quentin Welcome Manager

Great location for everything London

Bill J. Couples - 20/07/2021 Confirmed reviews ALL

Generally the hotel is of good quality and amenities are very good. The covid changes (only cleaning rooms / changing towels) every 3 days is a bit odd but otherwise everything is very good.

Dear William J., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience.

Location

Paul B. Couples - 20/07/2021 Confirmed reviews ALL

Good location clean and well appointed room. After some confusion about our third night staff were very good

Dear Mr B., Thank you very much for your kind feedback regarding your stay at the Novotel London Greenwich. We are happy to see that you had a pleasant moment with us, that the room suited your expectations and that our team has proven to be helpful when needed. We will be looking forward to welcome you again next time you are in Greenwich and wish you a great journey. With kind regards, Omnes Quentin Welcome Manager

GREAT LOCATION FOR OUR VISIT

John Couples - 19/07/2021 Confirmed reviews ALL

The hotel is located close to our son's flat in Greenwich so was ideal for our visit. The staff were all friendly and helpful - we were particularly pleased with the staff looking after breakfasts as they were very efficient and attentive. The room was a good size and thankfully had effective air conditioning as summer temperatures actually arrived during our stay. I do think the room could be improved by the replacement of some worn/tired fabric covers on the furniture.

Dear john F., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience.

Well placed for our visit

Vickie Families - 18/07/2021 Confirmed reviews ALL

Good clean rooms, breakfast excellent

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback and see that you enjoyed your stay. I will share your comments with the team whom would like to thank you for your kind support. Please remain informed as well that your invoice has been sent to your email address since. Thank you again for sharing your experience and your loyalty, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin Omnes Welcome Manager

We enjoyed our stay

L. Couples - 18/07/2021 Confirmed reviews ALL

My husband and I stayed for 1 night recently. Overall we had a very good stay. All staff we encountered were very friendly and helpful. The room was clean and comfortable. Breakfast was very nice. The only thing I could criticise would be that we choose the hotel based on the fact it had parking but no where online or on our confirmation email was it stated that you have to pay an additional £18.00 per night for this.

Dear Mrs. Farrelly, We would like to thank you for your kind feedback regarding your recent stay at the Novotel London Greenwich. We are happy to see that you had an agreeable stay with us and that our team has proven to be helpful when needed, that the breakfast was to your taste and that you liked the room. We have taken into account your remark toward our parking fees and will add the appropriate communication to prevent future occurrence. Once again, thank you for your review and for your loyalty, we will be looking forward to welcome you again next time you are in Greenwich. With kind regards, Omnes Quentin Welcome Manager

Comfortable short stay

Jfreeman Families - 17/07/2021 Confirmed reviews ALL

Helpful and welcoming staff. Room ok, but tired and separate toilet scruffy. Car parking good. Restaurant limited and wines very overpriced. Views on quality of the breakfast were mixed.

Dear Mr. F., We very much appreciate your comment regarding your stay at the Novotel London Greenwich. It was a pleasure to receive you in our hotel. I will share your comment with our team regarding the great service you received, I am sure that this feedback will serve as an encouragement to them as we strive to continuously improve the quality of our services. We have also taken into account the remarks you mentioned and have transfered them to the concerned department for further investigation. Thank you again for sharing your experience and loyalty, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin Omnes Welcome Manager

well located close to bars and restaurants

Mr R. Couples - 13/07/2021 Confirmed reviews ALL

Brilliant stay friendly concierge and clean room , absolutley immaculate.

Dear Christopher R., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Squeo | Operations Manager

Good stay

D J. Solo - 12/07/2021 Confirmed reviews ALL

Great location and very comfortable room. Great that I could open the window to a reasonable amount.

Dear Diana J., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Squeo | Operations Manager

Nice comfortable room and good facilities

Phil C. Families - 07/07/2021 Confirmed reviews ALL

Very nice stay with very friendly and helpful staff who made us very welcome would stay again

Dear Philip c., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Kind Regards, Vincenzo Squeo Multi-Site Operations Manager

At Ease

Graham Couples - 06/07/2021 Confirmed reviews ALL

The staff were welcoming, the room was great and at all times we felt welcome.

Dear Mr. h., We very much appreciate your comments regarding your recent stay at the Novotel London Greenwich. It was a pleasure to welcome you and to receive such positive feedback. I will be delighted to share your kind comments and compliments with all our colleagues and especially the person who helped you out throughout your stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again and thank you for your loyalty. Yours sincerely, Omnes Quentin Welcome Manager

awful

Mandy L. Families - 06/07/2021 Confirmed reviews ALL

This hotel is overpriced for the rooms and the service provided. We had a dirty bathroom when we arrived and were given a cleaning tray to clean it ourselves. We had no room service for the 3 days we stayed. I would not return to any Novotel.

Dear Mandy L., Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel London Greenwich. At Novotel we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on H3… Yours sincerely, Quentin Omnes Front Office Manager

Good location

Angela Couples - 06/07/2021 Confirmed reviews ALL

Right next to Greenwich station, perfect for what we needed.

Dear Angela T., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. Please rest assured that we are taking the appropriate measures to address the problems you mentioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope to welcoming you again in the near future. Sincerely, Vincenzo Squeo Multi-Site Operations Manager

Well located and value for money

John M. Couples - 06/07/2021 Confirmed reviews ALL

Modern, comfortable, friendly and helpful staff

Dear Mr. M., Thank you for sharing your review regarding your stay at the Novotel London Greenwich. We are more than happy to read your comment and see that you had a splendid journey among us. As we strive to continuously improve the quality of our services., we are pleased to know that our members provided great service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Omnes Quentin Welcome Manager

Well located

Stephen P. Couples - 05/07/2021 Confirmed reviews ALL

Everything we needed and situated near the train station

Dear Mr. p., Thank you for sharing your review from your stay in our hotel! We are glad to see that your stay was a confortable one and hope to see you again very soon. Sincerely, Omnes Quentin Welcome Manager

Great location

Newness625 Business - 12/04/2021 TripAdvisor review

Ideal hotel for visiting Greenwich or central London with the DLR and overground train station virtually next door and only 10 minutes to London Bridge. Hotel staff are great and always really helpful

Relaxing

J-EmmDee 14/12/2020 TripAdvisor review

Enjoyed a lovely stay even with all the restrictions. Very friendly and clean environment, at no point did we feel uncomfortable or worried about being away from home. Restaurant had great options for breakfast and during the day, with lots of takeaway options around too.

Thank you so much for this kind words and nice review! We are delighted to see you have enjoyed your stay in Novotel London Greenwich. We look forward to welcoming you back hopefully soon! Kasia Lodziewska,Welcome Manager

Our most recent 20 reviews

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