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Novotel London Greenwich Hotel 4 stars

Customer review rating 4.4/5 8,623 reviews

Novotel London Greenwich
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Hotel extras

  • Excellent transport links connecting you to central London

  • Advantage 2

  • Six fully-furnished meeting rooms for up to 92 people

  • Complimentary iMac stations with high-speed internet access

  • Easy access to Canary Wharf and the O2 Arena

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • 4 Electric Car Recharge terminalsPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Hammam
Business services
  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA
london
united kingdom

Tel: +442076600682

Fax: (+44)20/83126810

Contact email

Check-in from 14h00

Check out up to 12h00

  • GREENWICH HIGH ROAD/SOUTH STREET :  177 180 199

  • GREENWICH :  DLR GREENWICH

  • By plane

    LONDON CITY AIRPORT At 10.3km / 6.4 miles

  • By plane

    LONDON GATWICK At 72.09km / 44.8 miles

  • By plane

    LONDON HEATHROW At 37.17km / 23.1 miles

  • By train

    CHARING CROSS At 11.1km / 6.9 miles

  • By train

    EUSTON At 12.87km / 8 miles

  • By train

    GREENWICH STATION At 0.1km / 0.06 miles

  • By train

    KING'S CROSS At 12.23km / 7.6 miles

  • By train

    LIVERPOOL STREET At 9.01km / 5.6 miles

  • By train

    LONDON BRIDGE At 6.92km / 4.3 miles

  • By train

    LONDON ST PANCRAS At 7.1km / 4.41 miles

  • By train

    PADDINGTON At 14.97km / 9.3 miles

  • By train

    ST PANCRAS At 12.55km / 7.8 miles

  • By train

    VICTORIA STATION At 10.94km / 6.8 miles

  • By train

    WATERLOO At 9.49km / 5.9 miles

GPS :51.477798, -0.013504

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 Queen bed + convertible sofa

Accessible room
  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room with 1 Queen size bed and 1 convertible Sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Accessible Superior Room with 1 Qeen Bed

Accessible room
  • Max. number of persons: 2
Rooms

Our restaurants and bars

GOURMET BAR & RESTAURANT

Type of cuisine: International

In line with local government recommendations, we have closed the restaurant and bars in our hotel. Where possible, we are providing room service or grab and go options for guests.

Menu (PDF)

Lunch

11:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

In line with local government recommendations, we have closed the restaurant and bars in our hotel. Where possible, we are providing room service or grab and go options for guests.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 110 m²

  • Maximum capacity: 92 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel London Greenwich

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,623 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,310 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well located

Customer review rating 4.4/5

Pam Business - 30/03/2020 Confirmed reviews ALL

.

Dear Mrs D., We very much appreciate your comment regarding your stay at the Novotel London Greenwich. Thank you for your feedback, take care. Sincerely, Camille Espagnet | Front Office Assistant Manager | Novotel London Greenwich | SE10 8JA +4… 6800 | H3… I www.novotel.com

Amazing staff, comfy room, great location

Customer review rating 4.4/5

Shaun Business - 25/03/2020 Confirmed reviews ALL

I stayed here for a week just as the coronavirus outbreak started. The staff were exceptionally helpful and friendly, and made me feel welcome at all times. Unfortunately I had to check out early and return to Spain, but I look forward to returning soon. The room was spacious and comfortable. It was nice to have a small fridge and the bed was super-comfy. Thanks for a great stay. Stay safe!

Dear Mr L., Thank you so much for taking the time to write a review. I have personally passed on your comments to both Eider and Elizabet who were delighted they made a difference to your stay. We are looking forward to seeing you again after this tough time. Take care, Warm regards Camille Espagnet | Front Office Assistant Manager | Novotel London Greenwich | SE10 8JA +4… 6800 | H3… I www.novotel.com

Good location, very comfortable

Customer review rating 4.4/5

Jacquit Couples - 23/03/2020 Confirmed reviews ALL

Stayed just before the Coronavirus really hit. Impressed that there was hand sanitiser permanently available. Staff very friendly, rooms clean and well supplied.

Dear Mrs T., We very much appreciate your comment regarding your stay at our hotel. Thank you for your feedback and we hope everything will be fine during this hard time for you and your precious ones. Camille Espagnet | Front Office Assistant Manager | Novotel London Greenwich | SE10 8JA +4… 6800 | H3… I www.novotel.com

Well located

Customer review rating 4.4/5

Atholl Friends - 22/03/2020 Confirmed reviews ALL

Great stay, however room 311, toilet ran all the time and hair drier makes an awful noise, I forgot to mention this at checkout

Dear Mr L., We very much appreciate your feedback about our hotel. I will share your comment with our maintenance team to make sure we fix those two noisy problems Thank you again for sharing your experience, take care. Sincerely, Camille Espagnet | Front Office Assistant Manager | Novotel London Greenwich | SE10 8JA +4… 6800 | H3… I www.novotel.com

Great staff

Customer review rating 4.4/5

Paul S. Business - 21/03/2020 Confirmed reviews ALL

Stayed at the hotel because i was running a training course. The course was cancelled because no one turn up. The staff were very helpfull and considerate.

Dear Mr S., We are delighted to read that you had an excellent moment and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again, stay safe. Sincerely, Camille Espagnet | Front Office Assistant Manager | Novotel London Greenwich | SE10 8JA +4… 6800 | H3… I www.novotel.com

Location is very good

Customer review rating 4.4/5

Kanjana S. Solo - 20/03/2020 Confirmed reviews ALL

Team receptions are very friendly

Dear Mrs S., Thanks a lot for your feedback, I will share your comment with our team and I'm sure they will much appreciate it. Take care Sincerely, Camille Espagnet | Front Office Assistant Manager | Novotel London Greenwich | SE10 8JA +4… 6800 | H3… I www.novotel.com

Good stay :)

Customer review rating 4.4/5

Robyn Couples - 19/03/2020 Confirmed reviews ALL

Hotel was very nice, good location, nice staff

Dear Mrs L., Thank you for your review regarding your stay in our hotel. We hope to see you again, take care, Sincerely, Camille Espagnet | Front Office Assistant Manager | Novotel London Greenwich | SE10 8JA +4… 6800 | H3… I www.novotel.com

Good location and well presented lobby and bar

Customer review rating 4.4/5

Mr T. Couples - 18/03/2020 Confirmed reviews ALL

the only negatives we found was with the room as the toilet door was poorly positioned for access considering the room was quite large, the air conditioning was noisy and kept us awake so had to be shut down. the pillows were also very uncomfortable so didn't aid a relaxing sleep. the rest of our experience in the hotel was very good with friendly staff and a good breakfast selection

Dear Mr Graeme T., We are really touched by your very positive feedback, we are also sorry for everything that made your stay less pleasant. Thanks a lot again, take care Sincerely, Camille Espagnet | Front Office Assistant Manager | Novotel London Greenwich | SE10 8JA +4… 6800 | H3… I www.novotel.com

No frills, good location

Customer review rating 4.4/5

Mhairi T. Families - 17/03/2020 Confirmed reviews ALL

Pretty dated separate toilet/shower set up. Room was way too hot. They put a cot bed on our room....with no mattress?! Asked for one but it couldn’t be found so baby had to sleep on pillows in the cot, pretty poor. Our bed was comfortable though and the location is great.

Dear Mrs T., Thank you for taking the time to give us a feedback regarding your stay. I do apologize that your bedroom did not meet your expectations, and,I'm even more sorry to read that your baby had to sleep in the cot and none of the mattress was available. Please be sure that it wont happen again Wishing you a lovely day, Camille Espagnet | Front Office Assistant Manager | Novotel London Greenwich | SE10 8JA +4… 6800 | H3… I www.novotel.com

Well located

Customer review rating 4.4/5

Andrew Couples - 16/03/2020 Confirmed reviews ALL

OK - rooms reasonably comfortable. Bar prices very high and only used once.

Dear Mr B., Thank you for taking the time to share your feedback with us. We appreciate your sharing and your concerns, we hope that you will give us the opportunity to better serve you in the near future. Take care, Sincerely Camille Espagnet | Front Office Assistant Manager | Novotel London Greenwich | SE10 8JA +4… 6800 | H3… I www.novotel.com

Enjoyable stay

Customer review rating 4.4/5

Derek K. Couples - 15/03/2020 Confirmed reviews ALL

We got a very warm and friendly greeting on arrival from the staff. The room was very comfortable with plenty of room to sit and move around. The breakfast was excellent with plenty of choice. Although a bit outside the centre of London very well located for the Docklands Light Railway, just one minute away and only a few minutes walk into Greenwich centre.

Dear Derek K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabio Rodrigues Sales Assistant Manager

Good location for the O2

Customer review rating 4.4/5

Barbara Couples - 15/03/2020 Confirmed reviews ALL

Our stay was very good, only criticism we both found that the bed was very hard for us.

Dear Barbara S., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. Apologies for this inconvenience during your stay with us, we hope to serve you better in the future. Thank you again for sharing your experience. . Sincerely, Fabio Rodrigues Sales Assistant Manager

Location is great very accessible

Customer review rating 4.4/5

Oscar D. P. Families - 14/03/2020 Confirmed reviews ALL

Short stay before and after the tour, everything great.

Dear Oscar Rey Del P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabio Rodrigues Sales Assistant Manager

Excellent accomodation.

Customer review rating 4.4/5

Stephen W. Families - 14/03/2020 Confirmed reviews ALL

This was a first class experience! The room was large and comfortable and had everything provided. It was extremely quiet with the best black out curtains I've experienced anywhere. A really lovely and relaxing stay.

Dear Stephen W., We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Rodrigues Sales Assistant Manager

Average

Customer review rating 4.4/5

Anonymous Families - 14/03/2020 Confirmed reviews ALL

The room was clean but breakfast on the Sunday was very poor

Dear Mrs S., Thank you for your comment which have been shared with the team. I am surprised to read the breakfast wasn't to your satisfaction and will investigate personally with the team. Our breakfast range and quality is generally a highlight and i hope this was just a one off. Thank you once again. Warm regards, Camille Espagnet | Front Office Assistant Manager | Novotel London Greenwich | SE10 8JA +4… 6800 | H3… I www.novotel.com

Great stay

Customer review rating 4.4/5

Barbara H. Couples - 14/03/2020 Confirmed reviews ALL

Hotel clean, friendly staff, great breakfast too

Dear Barbara H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabio Rodrigues Sales Assistant Manager

Comfortable stay, a few little niggles

Customer review rating 4.4/5

Anonymous Business - 13/03/2020 Confirmed reviews ALL

Good transport links, friendly staff, comfy bed. Room a little ragged in places, and I only realised in the morning coffee supplies hadn't been renewed.

Dear Lewis M., Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabio Rodrigues Sales Assistant Manager

weekend

TripAdvisor rating 4.0/5

Trevor N 11/03/2020 TripAdvisor review

Have stayed here before, standard room with bath and seperate shower,coffee machine and music box, sky sports football on bedroom t.v,reception staff were excellent, available baby cot for daughters room and housekeeping lady very polite and pleasant. The hotel is right next to Greenwich main train and tube station, 5 to 10 minutes walk to main town centre where there are lots of bars and food places. Would give it 5 stars but the carpets could do with replacing. Would stay again and recommend

Good location for what I needed

Customer review rating 4.4/5

Anonymous Families - 09/03/2020 Confirmed reviews ALL

A good experience from start to finish. Friendly staff, room big enough for my family and nice and clean.

We hope that you had a safe journey back and we wanted to thank you for choosing to stay with us at Novotel London Greenwich, our team really appreciate your kind comment. It is a real pleasure to read your review, which made our day! Our team works very hard in exceeding our guest's expectations and we feel very heart warmed. All of us would like to wish you a lovely day and we cannot wait to welcome you back very soon. Sincerely, Camille Espagnet | Front Office Assistant Manager | Novotel London Greenwich | SE10 8JA +4… 6800 | H3… I www.novotel.com

Well located, excellent rooms

Customer review rating 4.4/5

Lorraine N. Families - 09/03/2020 Confirmed reviews ALL

Really impressed with the hotel,really friendly staff, excellent rooms.

Dear Mrs n., We very much appreciate your comments regarding your stay at Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team who will be delighted to hear that we met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Espagnet | Front Office Assistant Manager | Novotel London Greenwich | SE10 8JA +4… 6800 | H3… I www.novotel.com
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