Novotel London Greenwich 4 stars

Customer review rating (ALL Rating) 4.4/5 1,113 reviews

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Novotel London Greenwich - Image 1
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173-185 Greenwich High Road, SE108JA LONDON, United Kingdom

Description

Hotel extras

  • Next to Greenwich train station and DLR

  • Family rooms with extra sofa beds

  • On-site secure parking

  • Fully-equipped gym and sauna

  • Pet-friendly rooms

Our accommodation(s)

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Room 1

Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
United Kingdom

GPS:51.477798, -0.013504

Telephone
Fax +44 20 8312 6810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MEAN TIME BAR AND KITCHEN

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,113 reviews

Customer review rating 4.0/5

Bridget D. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your recent stay. We are pleased to hear that you found our team to be very good and that you enjoyed a comfortable night's sleep. It's also encouraging to know that breakfast was satisfactory overall. That said, we are sorry to learn that aspects of your room fell short of your expectations. Your comments regarding the condition of the carpet, damaged desk equipment, abandoned coffee pod machine, and the age of the bathroom are disappointing to read. We have shared your feedback with our housekeeping and maintenance teams so these areas can be reviewed and addressed. We also appreciate your comments about the breakfast juice, as we understand the importance of ensuring our offering reflects the standards guests expect from a four-star hotel. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Customer review rating 4.5/5

William G. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful review and for choosing to stay with us. We're delighted to hear that you enjoyed our convenient location and that our friendly and helpful team helped make your stay a pleasant one. We also appreciate your positive ratings across your stay and your recommendation. Thank you as well for your loyalty as an ALL Accor Live Limitless Classic member. Your feedback encourages us to continue providing great service and value to our guests. We look forward to welcoming you and your friends back for another enjoyable stay soon. Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Customer review rating 4.0/5

Sevi P. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our service and that everything about your stay was amazing. Your kind comments are greatly appreciated and will be shared with our team. We also appreciate your feedback regarding the cleanliness of the room. Please accept our apologies for any shortcomings you experienced. Your comments have been shared with our housekeeping team so that we can improve our standards and ensure a better experience for all our guests. We hope to have the pleasure of welcoming you back again soon. Kind regards, Team Novotel London Greenwich

Customer review rating 4.5/5

Alexander M. Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed your clean room and that our reception team made a positive impression. We also appreciate your comments regarding your Gold status. While room upgrades are subject to availability, we are sorry we were unable to offer one during your stay. We truly value your loyalty and hope to have the opportunity to provide you with an upgraded experience on your next visit. We look forward to welcoming you back soon. Warm Regards, Novotel London Greenwich

Customer review rating 5.0/5

Rajesh S. Business - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful 100/100 review! We are delighted to hear that you had a comfortable stay and enjoyed our friendly service, refreshed room, and convenient location next to the train station. It's also great to know you had the chance to explore the Meridian Line and the beautiful park nearby. We truly appreciate your kind words and are thrilled to hear you'll be back. If you have a moment, we would be grateful if you could also share your experience on TripAdvisor to help other travellers discover us. https://www.tripadvisor.co.uk/Hotel_Review-g186338-d529404-Reviews-Novotel_London_Greenwich-London_England.html We look forward to welcoming you again soon! Kind regards, Team Novotel London Greenwich

Other web-users rate our hotel

  • 1,342 reviews 9.3/10 Location
  • 1,538 reviews 5.3/10 Room
  • 1,230 reviews 8/10 Service
  • 24 reviews 8.9/10 WiFi
  • 654 reviews 4.8/10 Cleanliness
  • 643 reviews 7.6/10 Breakfast
  • 6 reviews 10/10 Sustainability

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