Novotel London Greenwich 4 stars

Customer review rating (ALL Rating) 4.3/5 1,567 reviews

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Novotel London Greenwich - Image 1
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173-185 Greenwich High Road, SE108JA LONDON, United Kingdom

Description

Hotel extras

  • Next to Greenwich train station and DLR

  • Family rooms with extra sofa beds

  • On-site secure parking

  • Fully-equipped gym and sauna

  • Pet-friendly rooms

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
United Kingdom

GPS:51.477798, -0.013504

Telephone
Fax +44 20 8312 6810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,567 reviews

TripAdvisor Rating  4.2/5  2,959 reviews

Certificate of excellence 2024

Friendly staff and great location

TripAdvisor rating 5.0/5

Anita G TripAdvisor review

Dear Anita, Thank you so much for your wonderful review! We're thrilled to hear that you and your family had such a lovely experience with us. It’s great to know that our friendly staff, child-friendly facilities, and convenient location made your stay enjoyable. We’re especially happy that your toddler enjoyed the playground at Greenwich Park! Your kind words about our welcoming reception team and hospitable breakfast staff mean a lot to us, and we’ll be sure to pass on your feedback to them. We truly appreciate you choosing to stay with us and hope to welcome you and your family back for another memorable visit to London! Best regards, Athulya Guest Relations Novotel London Greenwich

Customer review rating 4.5/5

Stephen Families - Confirmed reviews ALL

Dear Stephen, Thank you for taking the time to share your feedback! We are thrilled to hear that you had a great stay with us and that your overall experience was positive. We truly appreciate your loyalty as a Classic member of the ALL – Accor Live Limitless programme. Your feedback regarding the booking experience, accommodation, and cleanliness is important to us, and we will take it into account to make any necessary improvements. We’re also glad that you were pleased with our breakfast, team, and value for money! If you have a moment, we’d love for you to share your experience on TripAdvisor. Your review helps other travelers make informed decisions, and we would be grateful for your support. You can leave your review https://www.tripadvisor.co.uk/Hotel_Review-g186338-d529404-Reviews-Novotel_London_Greenwich-London_England.html We look forward to welcoming you back on your next visit! Best regards, Athulya Guest relations Novotel London Greenwich

Comfortable Stay in charming part of London

TripAdvisor rating 4.0/5

krzysztofm603 Families - TripAdvisor review

Dear Valued Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a comfortable stay with us and enjoyed the spacious room, the great breakfast, and the overall location. It’s fantastic that you were able to explore the charming Greenwich area and even discovered the Cutty Sark, a true gem! We're also glad to hear that you had a peaceful experience despite being near the train station, and that our team was able to assist you during your stay. Your recommendation means a lot to us, and we’re so happy you and your family had a great time. We look forward to welcoming you back on your next visit to London! Best regards, Athulya guest relations Novotel London Greenwich

Good location..ok ish hotel

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Simon, Thank you for your feedback. We’re pleased you found our location convenient and enjoyed the modernized bar area. However, we’re sorry to hear that certain aspects of your stay fell short of expectations. We understand how important a comfortable room and reliable air conditioning are, and we apologize for any inconvenience. Your comments about the shower and housekeeping, including the missing milk, have been noted, and we will address these with our team to improve our service. We also appreciate your thoughts on breakfast and will review our offerings. Guest satisfaction is our priority, and we value your insights. We hope to welcome you back in the future for a much-improved experience. Warm regards, Athulya Guest relations Novotel London Greenwich

Very Disappointing

TripAdvisor rating 2.0/5

B16TNK Friends getaway - TripAdvisor review

Dear valued guest, Thank you for sharing your feedback. We’re glad you found our location convenient for the station and nearby amenities. However, we’re truly sorry to hear that other aspects of your stay did not meet expectations. We understand how important a well-maintained environment is, and we acknowledge your comments regarding the décor in both the rooms and public areas. We sincerely apologize for the service you experienced at the bar. This is not the standard we strive for, and we regret the delay and lack of product knowledge. Your comments will be shared with our team to improve training and ensure more efficient service in the future. It’s disappointing to hear that we did not provide the level of hospitality you associate with Novotel. We value your feedback and will use it to make necessary improvements. While we regret that you wouldn’t stay with us again, we do appreciate your insights and hope you might reconsider in the future. Warm regards, Athulya Guest relations Novotel london Greenwich

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Other web-users rate our hotel

  • 1,583 reviews 9.4/10 Location
  • 1,863 reviews 5.5/10 Room
  • 1,455 reviews 8.1/10 Service
  • 33 reviews 7.8/10 WiFi
  • 858 reviews 8.4/10 Breakfast
  • 756 reviews 5.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.