Novotel London Greenwich 4 stars

Customer review rating (ALL Rating) 4.4/5 1,528 reviews

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Novotel London Greenwich - Image 1
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173-185 Greenwich High Road, SE108JA LONDON, United Kingdom

Description

Hotel extras

  • Next to Greenwich train station and DLR

  • Family rooms with extra sofa beds

  • On-site secure parking

  • Fully-equipped gym and sauna

  • Pet-friendly rooms

Our accommodation(s)

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Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
United Kingdom

GPS:51.477798, -0.013504

Telephone
Fax +44 20 8312 6810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,528 reviews

TripAdvisor Rating  4.2/5  3,037 reviews

Certificate of excellence 2025

Awful hotel - never again!

TripAdvisor rating 1.0/5

Angharad321 Business - TripAdvisor review

Dear Guest, Thank you for taking the time to share your experience following your recent stay at Novotel Greenwich. We deeply regret to hear that your visit did not meet the high standards of comfort and quality that we strive to deliver. We sincerely apologize for the condition of your room, including the concerns with the walls, furniture, and drainage system. This is certainly not reflective of our usual standards, and we appreciate you bringing it to our attention. We have already escalated this feedback to our maintenance and housekeeping teams to ensure these issues are promptly addressed. Your loyalty to Novotel hotels is genuinely valued, and it is our priority to restore your confidence in our brand. Should you be willing, we would appreciate the opportunity to make things right during your next visit. Thank you once again for your feedback—we truly value your insights. Sincerely, Guest Relations Novotel London Greenwich

Perfect, delicious and memorable

TripAdvisor rating 5.0/5

Vivi S Families - TripAdvisor review

Dear Vivi, Thank you for sharing your wonderful experience with us. We are thrilled to hear that you enjoyed our afternoon tea, delicious food, and the warm hospitality of our team. We’re especially grateful for your kind words about Abhay—his dedication to exceptional service is truly inspiring, and we are delighted that he made your daughter’s birthday so memorable. we take pride in creating special moments for our guests, and it’s incredibly rewarding to know we were part of such a joyful celebration. We sincerely appreciate your kind feedback and look forward to welcoming you back for more memorable experiences. Thank you once again for choosing us. Warm regards, Athulya Novotel london Greenwich

Customer review rating 4.5/5

Dumisile M. Families - Confirmed reviews ALL

Hi Dumisile, Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay in our quiet third-floor room. It’s fantastic to know that both the main bed and the sofa bed were super comfy for you and your daughters—and we absolutely love that you found the pillows so dreamy! You’re not the first to mention selling them on the side—we might just have to consider it! 😉 In the meantime, we’d be delighted to welcome you back anytime you need another restful escape. Looking forward to your next visit! Warm regards, Athulya Guest line Novotel London Greenwich

Excellent waiter

TripAdvisor rating 5.0/5

Antonella P TripAdvisor review

Hi Antone, Thank you for sharing your experience with us! We’re so happy to hear that you enjoyed your Afternoon Tea, and we’re especially pleased to hear about the exceptional service you received from Abhay. We’re proud to have team members like him who go above and beyond to make sure every guest feels cared for, especially when it comes to dietary needs. We’ll be sure to pass along your kind words to Abhay—he’ll be thrilled to know how much he made your experience special! We look forward to welcoming you back soon for another wonderful visit. Warm regards, Athulya Guest relations Novotel London Greenwich

Customer review rating 4.0/5

Anthony P. Couples - Confirmed reviews ALL

Hi Anthony, Thank you for choosing us for your three-night stay! We’re thrilled to hear that our location made it easy for you to enjoy everything Greenwich and the O2 have to offer. Both are such vibrant places with so much to explore—we hope you had a fantastic time! If there’s anything we can do to make your next visit even more special, just let us know. We’d love the chance to welcome you back whenever you’re planning another trip. Safe travels, and see you again soon! Warm regards, Athulya Guest relations Novotel London Greenwich

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Other web-users rate our hotel

  • 1,571 reviews 9.3/10 Location
  • 1,853 reviews 5.5/10 Room
  • 1,418 reviews 8.1/10 Service
  • 31 reviews 8.3/10 WiFi
  • 845 reviews 8.4/10 Breakfast
  • 756 reviews 5.5/10 Cleanliness
  • 6 reviews 1.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.