Novotel London Greenwich 4 stars

Customer review rating (ALL Rating) 4.3/5 1,651 reviews

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Description

Hotel extras

  • Next to Greenwich train station and DLR

  • Family rooms with extra sofa beds

  • On-site secure parking

  • Fully-equipped gym and sauna

  • Pet-friendly rooms

Our accommodation(s)

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Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
United Kingdom

GPS:51.477798, -0.013504

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,651 reviews

TripAdvisor Rating  4.0/5  2,888 reviews

Certificate of excellence 2024

Clean and cozy

TripAdvisor rating 5.0/5

Meruyert Z TripAdvisor review

Everything is well organised, clean and nice room with liquid soap, shampoo etc from leading brands such as Ritual. Amazing service from all staff members, a special thanks to Vijay for making our visit even smoother. Thank you so much! Merry Christmas and Happy New Year 🎄

Excellent stay ay Novotel London Greenwich

TripAdvisor rating 5.0/5

earlymenke TripAdvisor review

Our stay was excellent. The staff was really helpfull. Nothing was too much for them. They advised on traveling, they called taxis , etc. And all with a smile. Im remember our dinner at the Trafalgar Tavern, walking distance from the hotel. I thank the desk staff. I remember Camilla, Rafius and Bina. They were really helpful and took time for us.

Nice evening

TripAdvisor rating 5.0/5

827rossellam TripAdvisor review

I had a fantastic time at this bar! The food was absolutely delicious. The music created the perfect vibe. A special shoutout to Astha for her lovely service, she was attentive and friendly!!! Highly recommend this spot for a great night out!

Dear Rosellam, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic time at our bar and enjoyed the delicious food and lively atmosphere. It's great to know that the music helped set the perfect vibe for your evening. We especially appreciate your kind words about Astha. We will be sure to pass along your compliment to her – it's always wonderful to hear when our team’s service makes a positive impact. Thank you for highly recommending us, and we look forward to welcoming you back for another great night out soon! Kind regards, Athulya Guest Relations Novotel London Greenwich

Pretty amazing

TripAdvisor rating 5.0/5

dhaerya j TripAdvisor review

Beautiful ambience, lovely live music and free beer, what else can one ask for on his birthday. Would recommend it to everyone I know. Now I'm just typing something for the 200 word limit because I'm actually out of things to say. Should have kept the minimum to 100.

Dear Dhaeryaj, Thank you for your wonderful feedback! We are thrilled to hear that you had such a great experience celebrating your birthday with us. It's fantastic that you enjoyed the ambience, live music, and the free beer – we always aim to create memorable moments for our guests. Your kind recommendation means a lot to us, and we are glad to know you would share your positive experience with others. We also appreciate your playful comment about the word limit – we completely understand! We’re just happy you took the time to share your thoughts, and we look forward to welcoming you back for more great experiences in the future. Thank you again for your feedback! Kind regards, Athulya Guest relations Novotel London Greenwich

A nice hotel generally with excellent staff, but needs some upgrading for the price

TripAdvisor rating 4.0/5

Janet W TripAdvisor review

The hotel was welcoming with really friendly and helpful staff. The rooms were ok, but VERY hot, and the heating / air con was not easy to fathom out. Even with the window open it was really hot (in December!) and despite finding the aircon cooling eventually, it helped, but not entirely. The bathrooms are also dated - a chipped bath, a broken plug, "tired" generally. However, the breakfast was good. It was good that Athulya came to our table on our second day to take feedback (as above) and she was, like all the reception and other staff, delightful.

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you found our staff welcoming, friendly, and helpful, and that you enjoyed our breakfast offerings. It's also wonderful to know that Athulya and the team made a positive impression during your stay. We sincerely apologize for the discomfort you experienced regarding the temperature in your room. We understand how frustrating it can be when the heating or air conditioning system is difficult to control, especially when it results in an overly warm room. Please rest assured that we are investigating this issue to ensure that future guests do not face similar challenges. We also appreciate your comments about the bathroom, and we will make sure to address these areas for improvement. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future. Kind regards, Athulya Guest relations Novotel London Greenwich

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Other web-users rate our hotel

  • 1,402 reviews 9.4/10 Location
  • 1,679 reviews 5.5/10 Room
  • 1,290 reviews 8.1/10 Service
  • 25 reviews 7/10 WiFi
  • 748 reviews 8.4/10 Breakfast
  • 699 reviews 5.6/10 Cleanliness
  • 20 reviews 7.8/10 Wellness Area

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