Novotel London Greenwich 4 stars

Customer review rating (ALL Rating) 4.4/5 1,221 reviews

Best price
guarantee
Novotel London Greenwich - Image 1
Novotel London Greenwich - Image 2
Novotel London Greenwich - Image 3
Novotel London Greenwich - Image 4
173-185 Greenwich High Road, SE108JA LONDON, United Kingdom

Description

Hotel extras

  • Next to Greenwich train station and DLR

  • Family rooms with extra sofa beds

  • On-site secure parking

  • Fully-equipped gym and sauna

  • Pet-friendly rooms

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
United Kingdom

GPS:51.477798, -0.013504

Telephone
Fax +44 20 8312 6810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MEAN TIME bar & kitchen

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,221 reviews

Customer review rating 1.5/5

Thais F. D. C. Business - Confirmed reviews ALL

cleaning awful staff not trained only good cause close to train limpeza ruim, staff mal treinado. soh vale por ser perto do trem

Customer review rating 2.5/5

Anthony C. Friends - Confirmed reviews ALL

Staff was wonderful. Rooms was dirty and tired, hair up the shower wall , bath and sink was unclean, the room itself was ok but in general grubby. Downstairs has a really nice vide and feel , but floor 5 needs updating urgently. If I had booked for two nights I would of looked for somewhere else to stay or change rooms

Customer review rating 4.5/5

Simon G. Couples - Confirmed reviews ALL

Good location, well sound proofed room. Slight disappointment with the lifts as only one was working during our stay making it very slow.

Dear Simon, Thank you for your review. We very much appreciate your feedback. We are delighted to hear that you were pleased with our location and that you found your room to be well soundproofed and comfortable. We sincerely apologise for the inconvenience caused by the reduced lift service during your stay. We appreciate your understanding and regret any delay or disruption this may have caused. Please be assured that this matter has been shared with our maintenance team and is being addressed to prevent future occurrences. We value your comments and hope to have the pleasure of welcoming you back for a more seamless experience in the future. Kind Regards, Bina Gurung- Front Office Team Member

Customer review rating 5.0/5

Jima O. Couples - Confirmed reviews ALL

Exceptional reception staff, hotel reception and bar design modern, nice rooms, convenient location

Dear Jima, Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you had such a positive experience with us and that you enjoyed our modern reception and bar design, comfortable rooms, and convenient location. It is especially rewarding to know that our reception team made a strong impression with their service. Your kind words will certainly be shared with them. We truly appreciate your support and hope to have the pleasure of welcoming you back again very soon for another exceptional stay. If you have a moment, we would be grateful if you could also share your experience on TripAdvisor using the link provided below. Your feedback helps us to continue improving and assists future guests in choosing their stay with confidence. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d529404-Novotel_London_Greenwich-London_England.html Thank you once again for choosing our hotel. We look forward to welcoming you for your next stay with us. Kind Regards, Bina Gurung- Front Office Team Member

Customer review rating 4.0/5

Jonathan D. Families - Confirmed reviews ALL

We had a very nice stay. The hotel was clean, quiet, and lovely. The breakfast was very nice and had a good selection. Room was comfortable but restroom is very small to the point of being somewhat difficult to access perhaps a different Style of door would make it easier? A guest Accessible microwave oven would have made our stay more pleasant as well.

Dear Jonathan, Thank you very much for taking the time to share your thoughtful feedback. We are delighted to hear that you had a very nice stay and that you enjoyed our convenient location, as well as the cleanliness, comfort, and peaceful atmosphere of the hotel. It is also wonderful to know that our breakfast selection met your expectations. We truly appreciate your constructive comments regarding the room layout. We understand that space and accessibility are important, and your suggestion about the restroom door design is noted and will be taken into consideration as we look for ways to enhance our guest experience. Thank you as well for your suggestion about providing a guest-accessible microwave. Feedback like yours is invaluable in helping us identify opportunities to better serve our guests, and we will certainly review this with our team. We hope to have the pleasure of welcoming you back in the future for an even more comfortable and enjoyable stay. Kind regards, Bina Gurung- Front Office Team Member

Other web-users rate our hotel

  • 1,408 reviews 9.3/10 Location
  • 1,615 reviews 5.5/10 Room
  • 1,297 reviews 8.2/10 Service
  • 27 reviews 8.3/10 WiFi
  • 708 reviews 8/10 Breakfast
  • 688 reviews 5.1/10 Cleanliness
  • 6 reviews 10/10 Sustainability

Powered by Trustyou

Our other establishments nearby

All our hotels in London