Novotel London Greenwich 4 stars

Customer review rating (ALL Rating) 4.4/5 1,084 reviews

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Novotel London Greenwich - Image 1
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173-185 Greenwich High Road, SE108JA LONDON, United Kingdom

Description

Hotel extras

  • Next to Greenwich train station and DLR

  • Family rooms with extra sofa beds

  • On-site secure parking

  • Fully-equipped gym and sauna

  • Pet-friendly rooms

Our accommodation(s)

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Room 1

Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
United Kingdom

GPS:51.477798, -0.013504

Telephone
Fax +44 20 8312 6810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MEAN TIME BAR AND KITCHEN

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,084 reviews

Customer review rating 5.0/5

Lou P. Couples - Confirmed reviews ALL

Dear Lou, Thank you for taking the time to share such a detailed and wonderful review. We’re delighted to hear that you enjoyed both of your stays with us, before and after your coach tour, and that our team was able to assist with your reservations and transportation queries. It’s great to know you enjoyed the breakfast, dinner, and time spent at the bar, as well as the comfort and cleanliness of your rooms. We’re pleased that our location made it easy for you to explore the area, with convenient access to transport links, restaurants, and nearby attractions. We’re also glad you appreciated our eco-friendly housekeeping option, the additional points, drink discount, and the small touches such as the complimentary toothbrush from our front desk team. Your kind words about our staff and facilities mean a lot, and we’ll be sure to share your feedback with the team. Thank you again for choosing to stay with us. We hope to welcome you back again for another enjoyable visit in the future! Warm regards, Novotel London Greenwich Front Office Team Member Marcel

Customer review rating 4.5/5

Julie M. Families - Confirmed reviews ALL

Thank you for taking the time to share your detailed feedback following your stay with us. We are delighted to hear that you enjoyed our excellent location and that our team helped make your visit so enjoyable. Your kind words about Bina and Marta are especially appreciated, we will be sure to pass along your recognition to them. We're also pleased that you noticed our sustainability efforts and our approach to housekeeping, as well as your positive experience with check-in, check-out, and the overall service provided by our team. We appreciate you bringing the pre-arrival credit card charge to our attention. We understand how this could have been surprising, particularly if you were expecting to settle the full balance upon arrival. We apologize for any confusion this may have caused and will review your comments with our reservations team to ensure our payment policies are communicated more clearly. Thank you once again for your valuable feedback and for your continued loyalty as an ALL Silver member. We truly appreciate your recommendation and look forward to welcoming you and your family back for another enjoyable stay in the near future. Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Customer review rating 5.0/5

Michelle L. Families - Confirmed reviews ALL

Thank you so much for your wonderful review and for your continued loyalty as an ALL Silver member. We’re delighted to hear that it is always a pleasure to stay with us and that you enjoyed our excellent location, clean and tidy hotel, and the friendly service provided by our team. It’s especially rewarding to know that your booking, check-in, accommodation, bar experience, and welcome drink all met or exceeded your expectations. We also appreciate your recognition of our sustainability initiatives, as well as your feedback on your ALL member experience. Your kind words and perfect scores mean a great deal to us, and we look forward to welcoming you and your family back to Novotel London Greenwich for another exceptional stay very soon. If you would be happy to do so, we would be extremely grateful if you could also share your experience on Tripadvisor following this link https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d529404-Novotel_London_Greenwich-London_England.html Warm Regards Nav Raj Gurung Front Office Team Leader Novotel London Greenwich

Customer review rating 5.0/5

Ralph T. Couples - Confirmed reviews ALL

Dear Ralph, Thank you for your wonderful review and perfect rating. We are delighted to know that you enjoyed our convenient location, comfortable accommodations, and the service provided by our front desk team. Your kind feedback is truly appreciated and will be shared with the team. If you have a moment, we would be grateful if you could share your experience on TripAdvisor using the link provided below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d529404-Novotel_London_Greenwich-London_England.html We look forward to welcoming you back on your next visit. Kind Regards, Bina Gurung- Front Office Team Member

Customer review rating 4.0/5

Calvin M. Solo - Confirmed reviews ALL

Dear Calvin, Thank you for taking time to write a review. We are delighted to know you enjoyed the comfort and cleanliness of your room and that our team helped make your stay a pleasant one. We also appreciate your comments regarding the restaurant service and will share your feedback with the team as we continue to improve our guest experience. We hope to welcome you back to Novotel London Greenwich soon for your another pleasant stay. Kind Regards, Bina Gurung- Front Office Team Member

Other web-users rate our hotel

  • 1,337 reviews 9.3/10 Location
  • 1,532 reviews 5.3/10 Room
  • 1,234 reviews 7.9/10 Service
  • 25 reviews 9/10 WiFi
  • 657 reviews 4.7/10 Cleanliness
  • 641 reviews 7.7/10 Breakfast
  • 6 reviews 10/10 Sustainability

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