Novotel London Greenwich 4 stars

Customer review rating (ALL Rating) 4.3/5 1,646 reviews

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Description

Hotel extras

  • Next to Greenwich train station and DLR

  • Family rooms with extra sofa beds

  • On-site secure parking

  • Fully-equipped gym and sauna

  • Pet-friendly rooms

Our accommodation(s)

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Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
United Kingdom

GPS:51.477798, -0.013504

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,646 reviews

TripAdvisor Rating  4.0/5  2,897 reviews

Certificate of excellence 2024

Great Christmas stay!

TripAdvisor rating 5.0/5

Gemma_Mansford Couples - TripAdvisor review

We visited in December 24 for a Christmas night away and the hotel was the perfect base to explore Greenwich. We have a wonderful time. The room was great and Vijay was very friendly, helpful and attentive to any requests. Would visit again!!

Very helpful

TripAdvisor rating 5.0/5

Y5158EJnick TripAdvisor review

Vijay has helped me a lot and has been very forthcoming. He has given me information about London, suggestions about my future stays and practical tips. He has offered a tailor made stay for the next time according to my preferences. He definitely went the extra mile. thank you, see you next time

Solo night

TripAdvisor rating 3.0/5

Trek39889158341 TripAdvisor review

The room was good and comfortable. The only thing I will say is, that it’s quite dusty and sofa was a little dirty. I would recommend for the price and location. There are nearby shops for food too. On my checking in staff was not friendly but on my check out both Vijay and Bina were extremely friendly.

Dear Guest, Thank you for sharing your detailed feedback with us! We're thrilled to hear that you found the room comfortable and appreciated the value of the price and location. It's great to know that you were able to enjoy the nearby food shops as well. We sincerely apologize for the issues you mentioned regarding the dust and the condition of the sofa. Cleanliness is a top priority for us, and we will be sure to address this with our housekeeping team to improve the overall experience for future guests. Your comments are truly helpful in ensuring we maintain high standards. We also regret that your check-in experience wasn’t as pleasant as it should have been. However, we’re delighted that Vijay and Bina were able to provide you with exceptional service during check-out. We’ll be sure to recognize them for their efforts in turning around your experience. Your recommendation is truly appreciated, and we are grateful for your understanding and valuable feedback. We look forward to welcoming you back in the future and providing you with an even better stay. Warm regards, Athulya Guest relations Novotel London Greenwich

Novotel Greenwich in a cold Winter week.

TripAdvisor rating 4.0/5

Odyssey60085656110 TripAdvisor review

Hardware at Novotel is less than perfect (actually quite far from it) but the staff are enthusiastic and helpful. At the front desk Camilla (especially), Merina and Nav were all friendly, patient and forthcoming. Wont be my last visit surely.

Dear Guest, Thank you for taking the time to share your experience with us! We're delighted that our team, especially Camilla, Merina, and Nav, provided you with the warm and attentive service we strive for. We truly value your feedback regarding the hardware and will make sure to address it as we continue to improve our facilities. We're thrilled to hear that this won't be your last visit, and we look forward to welcoming you again soon for an even better stay. Safe travels! Warm regards, Athulya Guest relations Novotel london Greenwich

Ideal position for Greenwich

Customer review rating 4.0/5

Allan T. Families - Confirmed reviews ALL

Staff pleasant, clean room and a car park on site.

Dear Arthur, Thank you so much for your kind feedback! We're delighted to hear that you had a pleasant stay with us in Greenwich. It's wonderful to know that our team was able to provide you with great service and that you found the room clean and comfortable. We also appreciate you mentioning our on-site parking—it's always great to know that our guests find it convenient. We hope to welcome you back soon for another enjoyable stay. Kind Regards, Bina Gurung- Front Office Team Member

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Other web-users rate our hotel

  • 1,400 reviews 9.4/10 Location
  • 1,674 reviews 5.5/10 Room
  • 1,292 reviews 8.2/10 Service
  • 25 reviews 7.3/10 WiFi
  • 745 reviews 8.4/10 Breakfast
  • 694 reviews 5.7/10 Cleanliness
  • 20 reviews 7.8/10 Wellness Area

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