Fairmont St Andrews 5 stars

Customer review rating (ALL Rating) 4.5/5 3,124 reviews

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Description

Hotel extras

  • Two world-class 18-hole championship golf courses with stunning sea views

  • Top dining including the two AA Rosette St Andrews Bar & Grill for Scottish steaks and seafood

  • Full-service spa featuring an indoor pool and a fully equipped gym with personal training

  • 23 meeting and event spaces, including an elegant ballroom accommodating up to 800 guests

Our accommodation(s)

Hotel location

Fairmont St Andrews

ST ANDREWS
KY16 8PN ST ANDREWS
United Kingdom

GPS:56.3203, -2.7308

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,124 reviews

TripAdvisor Rating  4.2/5  5,392 reviews

Certificate of excellence 2025

Incredible service and a fantastic stay

TripAdvisor rating 5.0/5

I4971NAalexm TripAdvisor review

Ive stayed at the Fairmont a few times. I went for 4 days recently but ended up staying for 2 weeks over Christmas & New Years! I was welcomed so warmly at the door by Jamie, Florian & Joshua. They took the bags to the room so quickly and were super friendly the whole stay and great to chat to. Then the staff on the front desk; Coleen checked me in so professionally. She gave me a better room straight away and was very on point and super welcoming. Edward was incredibly friendly, delightful and couldn't do enough for us, such a kind helpful lovely man. Grant also couldn't do enough for us at breakfast and looked after us so well. Then there was Laxman! A serious professional, again, another member of staff who went so out of his way at all times and who was super friendly. Emma checked us out, also very professionally, explained the bill in detail and really looked after me very well also! There's always good to be a tiny issue here or there when staying in a hotel for so long, but if there was the odd small thing it was rectified and put right immediately. All the staff from the cleaners, maids and chefs were all lovely and they need a mention too. We had such an amazing Christmas and New Years staying here and a lot of that was down to the staff without question. They are a real credit to the Fairmont and. I highly highly recommend staying here if you want to be looked after properly! Sincerely Alex Maclean

Customer review rating 1.0/5

Lewis D. Couples - Confirmed reviews ALL

Very disappointed to spend over £1400 pounds on 4 rooms and not one of us was able to use the spa as it was fully booked. I phoned up to enquire about the spa on Monday (see attached) and there was no mention of having to book a slot. If advised correctly on Monday we might have been able to book. However, we were told to turn up whenever.

Customer review rating 5.0/5

Caroline H. Couples - Confirmed reviews ALL

Great Hotel Lovely cosy room, great views, nice food, lovely toiletries. Spa was great. The attention to detail and the wonderful staff were amazing 👏

Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel relaxing, enjoyed the views, and appreciated our attentive staff. Your feedback regarding the spa and amenities is greatly valued and encourages us to continue delivering excellent experiences for our guests. We hope to welcome you back again in the future. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 4.5/5

John A. Couples - Confirmed reviews ALL

Yearly visit for my wifes birthday, though we visit many other times too

Thank you for your continued loyalty to Fairmont St Andrews, especially during such a special occasion. We apologise that your room was not serviced to our usual standards and have passed on your comments to our Housekeeping Manager to address. We are committed to maintaining the highest standards and continually enhancing our services to ensure memorable experiences for all our guests. We hope to welcome you back again in the future. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 4.5/5

Roy M. M. Couples - Confirmed reviews ALL

Very enjoyable stay in a beautiful location. Staff very helpful and friendly

Thank you for your kind words regarding your recent stay at Fairmont St Andrews. We are delighted to hear that you enjoyed our beautiful location and found our staff to be helpful and friendly. Our apologies that the showerhead was not correctly cleaned and this has been addressed by our Housekeeping Manager. Your feedback is invaluable to us and we hope to welcome you back again in the future. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

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Other web-users rate our hotel

  • 484 reviews 8.9/10 Location
  • 1,304 reviews 7.7/10 Room
  • 1,869 reviews 8.2/10 Service
  • 5 reviews 3.8/10 WiFi
  • 843 reviews 5.8/10 Food
  • 599 reviews 8.4/10 Breakfast
  • 351 reviews 5.7/10 Cleanliness
  • 339 reviews 5.1/10 Value

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