Fairmont St Andrews 5 stars

Customer review rating (ALL Rating) 4.5/5 3,125 reviews

Best price
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ST ANDREWS, KY16 8PN ST ANDREWS, United Kingdom

Description

Hotel extras

  • Two world-class 18-hole championship golf courses with stunning sea views

  • Top dining including the two AA Rosette St Andrews Bar & Grill for Scottish steaks and seafood

  • Full-service spa featuring an indoor pool and a fully equipped gym with personal training

  • 23 meeting and event spaces, including an elegant ballroom accommodating up to 800 guests

Our accommodation(s)

Hotel location

Fairmont St Andrews

ST ANDREWS
KY16 8PN ST ANDREWS
United Kingdom

GPS:56.3203, -2.7308

Telephone
Fax +44 1334 837099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,125 reviews

TripAdvisor Rating  4.2/5  5,392 reviews

Certificate of excellence 2025

New year visit

TripAdvisor rating 4.0/5

laney21 TripAdvisor review

Just returned from another NY trip to the Fairmont , love the hotel & staff are always super friendly & helpful . My only gripe this year was there was no fireworks display at the bells which was do disappointing so many people where standing outside for the countdown for it then not to happen . I also loaded a voucher onto my account this wasn’t done correctly & before checkout my card was debited & 5 days down I’m still waiting on my refund not ideal at this time of year . Other than that spa was good , staff are a credit to the hotel

Customer review rating 0.5/5

Christina S. Families - Confirmed reviews ALL

Was ok - the staff were not great. We had to make 5 calls to staff for our room to be cleaned one of the days. It was then done at 6pm which was poor. Also no one had told us we must book swimming slots so we were told one of the days it was full. When we complained they found a space. Again not great and also the team were not particularly helpful.

Thank you for sharing your feedback regarding your recent stay with us. I apologise for the inconvenience you experienced with housekeeping responsiveness and the swimming slot reservations. We strive to ensure that our guests are informed about the necessity of booking for certain amenities, and I regret that this was not clearly communicated to you at the outset. Your comments regarding staff interactions have been noted, as we continuously seek to enhance our service quality. We appreciate your insights and will use them to improve our operations moving forward. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 5.0/5

Susannah E. Families - Confirmed reviews ALL

I booked a one night stay for my mum and I in December for her birthday and she absolutely loved it - the staff could not have been more helpful, we received complimentary drinks and dessert as it was a special occasion and our room overlooking the sea was delightful. The staff were absolutely excellent - nothing was too much trouble. The spa facilities are lovely and we had a great dinner in La Cucina.

Thank you for sharing your experience regarding your recent stay with us. We are delighted to hear that your mother's birthday celebration was memorable and that our staff contributed positively to your visit. It is always our goal to provide exceptional service and create special moments for our guests. We are also pleased that you enjoyed the spa facilities and your dining experience in La Cucina. Your kind words will be shared with our team. We appreciate your feedback and hope to welcome you back to Fairmont St Andrews in the future. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 5.0/5

Emmet D. Couples - Confirmed reviews ALL

The staff at the Fairmount were amazing they gave us a room upgrade before we arrived due to our anniversary and had a extremely generous gift in our room upon arrival. The bed was one of the best we've had. The lunch at the club house was fantastic as was the breakfast. The pool facilities were spot on and the Christmas tree was like something from a Christmas movie set in New York. Thanks for a wonderful stay and we'll be back.

Thank you for taking the time to share your delightful experience at Fairmont St Andrews. We are thrilled to hear that your stay was just what you needed and that our team was able to enhance your anniversary celebration with a room upgrade and a special gift. It is wonderful to know that you enjoyed both the comfort of our beds and the quality of our dining options. We appreciate your kind words regarding our pool facilities and the festive atmosphere created by our Christmas decorations. We look forward to welcoming you back for another memorable stay in the future. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 2.0/5

Megan W. Couples - Confirmed reviews ALL

We found our stay ‘satisfactory’. The spa was underwhelming. The pool was full of children dive bombing and screaming throughout the whole time we was in there. Not enough seating to accommodate people. The pool area was dirty. The pool was not open on the morning and was told that it would be open after we had checked out. So paying for a service we could not use. One of the bars was not serving food in the evening which only left the sports bar to eat. The pricing of the food received was unacceptable. £14 for a tiny burger. Children constantly running bare foot from the atrium to the cinema room, screaming and shouting. This happened throughout the whole hour we sat in the bar trying to have a peaceful drink. Then received an invoice stating we had been charged £23 for wine from the mini bar, which we had not consumed. Overall we would not recommend staying here to other people or would stay here again ourselves. Not worth the money.

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Other web-users rate our hotel

  • 482 reviews 8.8/10 Location
  • 1,306 reviews 7.8/10 Room
  • 1,869 reviews 8.3/10 Service
  • 6 reviews 5.6/10 WiFi
  • 844 reviews 5.8/10 Food
  • 603 reviews 8.4/10 Breakfast
  • 352 reviews 5.9/10 Cleanliness
  • 331 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.