Fairmont St Andrews 5 stars

Customer review rating (ALL Rating) 4.5/5 3,142 reviews

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Description

Hotel extras

  • Two world-class 18-hole championship golf courses with stunning sea views

  • Top dining including the two AA Rosette St Andrews Bar & Grill for Scottish steaks and seafood

  • Full-service spa featuring an indoor pool and a fully equipped gym with personal training

  • 23 meeting and event spaces, including an elegant ballroom accommodating up to 800 guests

Our accommodation(s)

Hotel location

Fairmont St Andrews

ST ANDREWS
KY16 8PN ST ANDREWS
United Kingdom

GPS:56.3203, -2.7308

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,142 reviews

TripAdvisor Rating  4.2/5  5,396 reviews

Certificate of excellence 2025

Won't be returning !! Poor

TripAdvisor rating 2.0/5

bobbypat231268 TripAdvisor review

Prob the worst Fairmont experience ever had . Customer service is horrendous. Choice of eating places really poor. Having to book to use swimming pool and noticing it was empty was pathetic . Rooms looking tired . Won't be returning

Customer review rating 5.0/5

Michael H. Couples - Confirmed reviews ALL

Really enjoyed our stay from moment we arrived until checking out.All staff we had opportunity to talk to all very friendly.

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff friendly and enjoyed a relaxing break. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 4.0/5

Yusaf S. Couples - Confirmed reviews ALL

We had an amazing stay at Fairmont St Andrews. The hotel itself is absolutely beautiful, with stunning surroundings and a real sense of calm and luxury from the moment you arrive. The service throughout our stay was excellent, friendly, attentive, and genuinely welcoming. Every interaction felt polished without being overbearing. The massages were fantastic and easily one of the highlights of the trip, truly relaxing and very professionally delivered. The only downside, and the reason this is not a completely flawless experience, was the spa and pool access. We had pre-booked massages and naturally assumed this would include access to the pool and spa facilities. However, on arrival we were advised that the pool was virtually fully booked for the duration of our stay, with availability only very early in the morning or late in the evening, even though our visit was for a couple of days during the week. We were also told that having massages booked did not guarantee access, which was disappointing and not something that had been made clear in advance. That aside, the overall experience was still fantastic and very memorable. The hotel, service, treatments, dining, and atmosphere were all first-class. With clearer communication around spa access, this would easily be a perfect stay. We would happily return and recommend the hotel, just with the advice to book pool access well in advance if that’s an important part of your visit.

Thank you for taking the time to share your experience regarding your recent Christmas break at Fairmont St Andrews. We are delighted to hear that you found our hotel beautiful and enjoyed the serene atmosphere, along with our excellent service and fantastic spa treatments. We sincerely apologise for any confusion regarding access to the pool and spa facilities during your stay. While our guests are encouraged to pre-book these amenities, we understand that our communication may not have met your expectations. We appreciate your feedback, as it highlights the importance of clearer information regarding these services, and we will take it into consideration for future improvements. We are grateful for your kind words and recommendation. It would be a pleasure to welcome you back for another memorable stay, and we appreciate your advice for future guests regarding advance bookings for pool access. Best regards, Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 5.0/5

Gillian M. Families - Confirmed reviews ALL

Staff excellent and very attentive

Thank you for your kind words regarding our staff's attentiveness. It is always rewarding to hear that our team has made a positive impact on your stay. We appreciate your feedback and hope to welcome you back to Fairmont St Andrews soon. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 5.0/5

John B. Couples - Confirmed reviews ALL

Facilities and staff were excellent

Thank you for your kind words regarding your recent visit to Fairmont St Andrews. We are delighted to hear that you found our facilities and staff to be excellent. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

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