Fairmont St Andrews 5 stars

Customer review rating (ALL Rating) 4.5/5 3,073 reviews

Best price
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ST ANDREWS, KY16 8PN ST ANDREWS, United Kingdom

Description

Hotel extras

  • Two world-class 18-hole championship golf courses with stunning sea views

  • Top dining including the two AA Rosette St Andrews Bar & Grill for Scottish steaks and seafood

  • Full-service spa featuring an indoor pool and a fully equipped gym with personal training

  • 23 meeting and event spaces, including an elegant ballroom accommodating up to 800 guests

Our accommodation(s)

Hotel location

Fairmont St Andrews

ST ANDREWS
KY16 8PN ST ANDREWS
United Kingdom

GPS:56.3203, -2.7308

Telephone
Fax +44 1334 837099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,073 reviews

TripAdvisor Rating  4.2/5  5,385 reviews

Certificate of excellence 2025

Mixed feelings

TripAdvisor rating 3.0/5

Culture07459069161 TripAdvisor review

We really liked the room, but we had booked a sea-view and ended up with one facing the garden exit, which was a bit disappointing. The late check-out was a great perk. The gym was surprisingly good for a hotel, and breakfast was about a 7/10 (I am quite picky!). The cocktails were amazing, and the staff were genuinely lovely and friendly.

Thank you for sharing your thoughts regarding your recent stay. I am pleased to hear that you enjoyed the gym facilities, our cocktails, and the service provided by our friendly staff. However, I regret that your room did not meet your expectations in terms of the view. We strive to fulfill specific requests, and I understand the disappointment this may have caused. Your feedback on breakfast is also appreciated, as we continuously seek to enhance our offerings. We hope to have the pleasure of welcoming you back again in the future.

Customer review rating 3.5/5

Jordan S. Couples - Confirmed reviews ALL

First time there, treating my partner to a special night away. Good service but not amazing. Had to ask reception a lot of questions at check in I.e what time is breakfast, where are the bars, where is dinner, how do we get there, where are the spa facilities etc. 5* should have this covered in the welcome speech when checking you in. Dinner was a the downfall. My rib eye steak was over cooked not once but twice!! The manager was amazing, floor staff great too. The chef, not great though. Great service recovery from the team but just not what you would expect at a 5 star.

Thank you for taking the time to share your feedback regarding your recent stay at Fairmont St Andrews. I am pleased to hear that you appreciated the service from our team, but I regret that we did not fully meet your expectations in certain areas. Your comments regarding the check-in process have been noted. We strive to provide comprehensive information during the welcome, and I will ensure that this feedback is shared with our reception team. I apologise for the challenges you experienced with your dinner. While our staff is dedicated to delivering exceptional service, I understand that the quality of your meal fell short. Your feedback regarding the rib eye steak will be communicated to our culinary team for review. We appreciate your insights, as they are invaluable in helping us improve our service. We hope to have the opportunity to welcome you back again in the future. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 4.0/5

Gerard S. Couples - Confirmed reviews ALL

This was a brief two-night stay to visit a town we’d never been to before. As regular members of Accor we always stay in Mir-range hotels in the chain so the Fairmont was something of a revelation. The scale of the building especially the interior design was an experience in itself. Our upper floor standard room was spacious & lacked for nothing in terms of comfort & bathroom details. Nothing had been overlooked. The staff were excellent if a little too attentive at times but always smiling & helpful. We used the excellent shuttle service to & from the hotel as we didn’t travel to Scotland by car. We enjoyed the fine breakfasts & ate in-house each of the two evenings. We were on a budget & found the food prices were very high especially as the portions were relatively small. This especially applied to the Italian restaurant where two mains & two drinks came to not far short of £80. Many of your patrons would not take issue with this aspect of the hotel but money is tighter for us. We enjoyed our stay & the overall experience and would certainly recommend the hotel to friends as a worthwhile visit. Congratulations to all concerned.

Thank you for taking the time to share your feedback regarding your recent stay with us at Fairmont St Andrews. We are delighted to hear that you found our hotel's interior design and spacious accommodations to be a revelation. It is gratifying to know that our staff contributed positively to your experience with their attentive service and friendliness. We appreciate your comments regarding the pricing of our dining options. We understand that value is an important consideration for many of our guests, and we strive to provide a quality dining experience that aligns with our standards. Your insights will be shared with our culinary team as we continually assess our offerings. We are pleased that you enjoyed your overall stay and would recommend our hotel to others. Your support means a great deal to us, and we hope to welcome you back in the future for another memorable experience. Sincerely, Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 5.0/5

Louise L. Couples - Confirmed reviews ALL

This was a special occasion and we took a chance and booked a different hotel. So glad we did. Location was great, staff were friendly and fun and hotel was beautiful. The food was lovely, nice portion sizes, and the breakfast was one of the best I've had. The best selection I've seen. Would definitely recommend this hotel and stay again. A credit to all staff.

Thank you for your kind words regarding your recent stay at Fairmont St Andrews. We are delighted to hear that you had a stress-free experience and enjoyed our beautiful location, friendly staff, and the quality of our dining offerings. Your positive feedback regarding the breakfast selection is particularly appreciated, as we strive to provide a memorable culinary experience for our guests. We apologise regarding the shampoo at the bath and shall review this for improvement. We look forward to welcoming you back for another special occasion in the future. Best regards, LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 4.5/5

Amy G. Couples - Confirmed reviews ALL

Myself and my partner were greeted by Jamie when we first arrived, he was so informative and kind as we had let him know this was our first time staying at the fairmont! We even got an earlier check in which worked out perfectly as we had spa treatments at 4pm which were lovely we felt so relaxed and recharged which is exactly what we needed before our baby arrives in January. Thank you for a lovely experience

Thank you for your kind words regarding your recent stay at Fairmont St Andrews. We are delighted to hear that you appreciated our beautiful surroundings and the warm welcome from Jamie. It is wonderful to know that your early check-in and spa treatments contributed positively to your experience, especially as you prepare for the arrival of your baby. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future for another memorable stay. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

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Other web-users rate our hotel

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.