ibis Budget Sheffield Centre St Marys Gate

Customer review rating (ALL Rating) 4.5/5 836 reviews

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Description

Hotel extras

  • Smart, clean and peaceful three-star hotel in Sheffield city centre

  • The perfect base for visiting central sights and universities

  • One of the tastiest buffet breakfasts in the centre of Sheffield

  • Close to the inner ring road and Sheffield Station

  • First-class service, friendly staff and comfortable rooms

Our accommodation(s)

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Hotel location

ibis Budget Sheffield Centre St Marys Gate

Velocity Tower, 10A St Marys Gate
S1 4LR SHEFFIELD
United Kingdom

GPS:53.373743, -1.477384

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

CHILL

Chill #10 is a contemporary, colourful café serving everything from freshly made pizza to barista coffee, plus a range of alcoholic and non-alcoholic drinks. So whether you're having a light bite or something more substantial, Chill has got you covered.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  836 reviews

TripAdvisor Rating  4.2/5  247 reviews

Ibis hotel. Jake and Pete were great

TripAdvisor rating 5.0/5

Brian H TripAdvisor review

Dear Brian, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at our hotel, and it’s fantastic to know that Jake and Pete were able to assist you promptly with your room issue. I will make sure to pass on your kind words to them! It's also great to hear that you enjoyed the pool table and our selection of beers. We aim to create a comfortable and enjoyable atmosphere for all our guests. We look forward to welcoming you back to Ibis Budget Hotel St. Mary's Gate Sheffield for another enjoyable stay! Best regards, Marivic Peterson Front Office Team Leader

Customer review rating 4.0/5

Donna M. Friends - Confirmed reviews ALL

Poor customer service and AC not working

TripAdvisor rating 2.0/5

Arafha S TripAdvisor review

Dear Arafha S, Thank you for sharing your experience, and I sincerely apologize for the issues you encountered during your stay. It is disappointing to hear that our customer service did not meet your expectations, especially when you were looking for assistance in a new city. I’m also sorry to hear about the air conditioning issue you faced during the night, as I understand how important a comfortable environment is, especially when traveling with a young child. Your feedback regarding both the service and the AC will be shared with our team to ensure we address these areas for improvement. We value your feedback and hope to provide a better experience in the future. If you decide to visit Sheffield again, we would appreciate the opportunity to welcome you back for a more positive stay. Best regards, Marivic Peterson Front Office Team Leader

Value for money

TripAdvisor rating 4.0/5

donnamF4604VE Couples - TripAdvisor review

Dear Donna M, Thank you for your detailed review! I'm glad to hear that you had a pleasant stay and found the hotel to be good value for money. It's great to know that you enjoyed the comfort of your bed and the convenience of having food and drinks available upon your arrival. I appreciate your feedback regarding the small room size and the issues with hand towels and the TV remote. I'm pleased that our staff promptly addressed your requests. I'm also grateful for your suggestions about the reception signage and providing additional pillows; we will definitely consider these for improvement. Thank you once again for your insights. We hope to welcome you back to Ibis Budget Hotel St. Mary's Gate Sheffield in the future! Best regards, Marivic Peterson Front Office Team Leader

Customer review rating 4.0/5

Fahan W. Couples - Confirmed reviews ALL

Dear Fahan W., Thank you for taking the time to share your feedback! We\'re glad to hear you enjoyed the spacious room, comfortable bed, and found our team helpful during your stay. It\'s great to know you felt you received good value and appreciated the convenience of luggage storage after checkout. We’re sorry to hear about the issue with the room temperature and the windows not opening — your comfort is very important to us. We’ll look into the temperature control system to ensure everything is functioning properly. If you ever stay with us again, please don’t hesitate to reach out to the front desk during your visit so we can address any issues right away. We appreciate your helpful comments and hope to welcome you back in the future! Kind Regards, Dayana Kancheva General Manager

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Other web-users rate our hotel

  • 1,050 reviews 7.9/10 Location
  • 1,792 reviews 6.1/10 Room
  • 1,330 reviews 8.6/10 Service
  • 38 reviews 8.2/10 WiFi
  • 1,073 reviews 3.9/10 Comfort
  • 900 reviews 7.8/10 Cleanliness
  • 486 reviews 5.8/10 Breakfast
  • 434 reviews 7.3/10 Amenities

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