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ibis Budget Sheffield Centre St Marys Gate

Customer review rating 4.3/5 82 reviews

ALLSAFE approved hotel

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How it works?
ibis Budget Sheffield Centre St Marys Gate
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+ 11 Services

Hotel extras

  • City centre location

  • Sheffield train station 0.8 miles away

  • Chill#10A artisan coffee shop on-site

  • Brand new Nest bedroom design

  • Family rooms avaliable for three guests

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air Conditioning
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Snack & beverage machine Paying

Hotel location

ibis Budget Sheffield Centre St Marys Gate

Velocity Tower
10A St Marys Gate
S1 4LR sheffield
united kingdom

Tel: +441143504050

Fax: (+)0000000000

Check-in from 15h00

Check out up to 12h00

  • Ibis Budget Sheffield Centre : 

  • By plane

    DONCASTER SHEFFIELD At 38.62km / 24 miles

  • By train

    SHEFFIELD At 1.61km / 1 miles

GPS :53.373743, -1.477384

Our accommodation(s)

Our restaurants and bars

CHILL

Type of cuisine: Cafe

Artisan café style menu that can be enjoyed in house or to take out. Barista prepared speciality coffee, cooked-to-order pizza, and a selection of savoury and sweet bites. Chill also offers a range of wines, beers and spirits and non alcoholic drinks.

Our guest reviews for
ibis Budget Sheffield Centre St Marys Gate

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

82 reviews

TripAdvisor Rating 4.0/5

13 reviews

Helpful staff and great facilities

Customer review rating 5.0/5

Crystal Families - 13/09/2021 Confirmed reviews ALL

Really satisfied with the service Ibis hotel provided. The room was really nice at such an affordable cost. Would definitely use Ibis hotels again.

Customer review rating 4.0/5

Anonymous Friends - 12/09/2021 Confirmed reviews ALL

The staff were helpful and polite. The room was v clean and comfortable. The air extract/conditioning system was noisy and the air temperature in the room was low, but maybe necessary for sleeping. All in all v good value for the money.

Great Location, Great Customer Service

Customer review rating 3.5/5

Dorothy Families - 07/09/2021 Confirmed reviews ALL

Staff are all really nice, polite and helpful at the hotel. The location of the hotel is really good especially as two supermarkets are nearby and the city centre a short 10-15 minute walk with many shops and bus stops nearby. The room was a good size and so was the bed. Nice and comfortable. interior designwas lovely comfortable and modern. Thou be sure to bring essential toileteries as there was just a little square of soap in the bathroom. also no hairdryer that I could see. If you want a hot drink you'd have to go to the loung by reception. which isn't convenient when you're on the fifth floor, have children and want a drink in your room. we were also only provided with one key card. Which is needed to access the elevator, room and the room's electricity. So not always convenient. The free baby cot for the room, isn't a cot for sleeping. It is a playpen. I know as I have the same one (bit multi-coloured) in my own home. It's not fit for an infant to sleep in. Unless you think sleeping on padded cardboard is comfortable. also no bedding for it (like a blanket). So I had to have my baby sleep in our bed with us. Overall a good stay for the price and loaction. but not really ideal for families unless they have a car to bring the cot, kettle, dryer,etc.

Interesting!

Customer review rating 2.5/5

J.p.n. Friends - 07/09/2021 Confirmed reviews ALL

This hotel is quite difficult to find not very well signed at all. I have never stayed at an Ibis budget hotel before, always staying at the Ibis business hotels in the past ,only stayed at this one because the other hotel was fully booked for the dates i needed. I will not be staying at a budget again! I know its a budget hotel but no coffee or tea making facilities in the rooms is a bit of a bind especially when a person is visually disabled. The room was very basic just enough room for the bed and a tiny table in the corner with a plastic stool underneath! I had booked for 3 nights but in the end only stayed one night and left.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Budget Sheffield Centre St Marys Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Sheffield Centre - St Mary's Gate

Comfortable stay

Customer review rating 4.5/5

Na Couples - 06/09/2021 Confirmed reviews ALL

Friendly reception, well thought-out and welcoming communal areas, very clean and quiet rooms - very good stay overall! Would have expected to have shower gel in the shower but shower itself was very good.

Perfect for a easy 1 night stay

Customer review rating 3.5/5

Anonymous Friends - 03/09/2021 Confirmed reviews ALL

Staff were rude on arrival looking us up and down asking if we had paid before even looking at my booking. However we were only here for less than 12 hours so was perfect for what we needed.

Good experience

Customer review rating 5.0/5

Anonymous Solo - 31/08/2021 Confirmed reviews ALL

Although apparently short staffed, all staff were helpful and polite. Very high standard of cleanliness throughout the building. Changes to usual procedures were explained adequately.

Clean and comfy

Customer review rating 4.0/5

Tracey Couples - 30/08/2021 Confirmed reviews ALL

Rooms very basic but clean and comfy bed. Room thermostat handy and downstairs bar and restaurant lovely

Good location but floors dirty

Customer review rating 3.0/5

Anonymous Families - 25/08/2021 Confirmed reviews ALL

The floors were dirty in the room and corridors. No clear place for stopping to unload car but good location.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Budget Sheffield Centre St Marys Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Budget Sheffield City Centre
Customer review rating 3.0/5

Sally T. Solo - 25/08/2021 Confirmed reviews ALL

The hotel is nice with a young vibe. The room was very clean. The shower was big and super hot. However, it was difficult to find; there was no parking; the breakfast was terrible; and I was told that I had only booked for one breakfast, but was charged for two breakfasts.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Budget Sheffield Centre St Marys Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Budget Sheffield City Centre

Lovely bar/cafe and friendly/polite staff

Customer review rating 4.0/5

Jaz Families - 25/08/2021 Confirmed reviews ALL

Cons- long walk from the train station - very small family room -no hand soap or body wash Pros- beautiful bar/cafe & friendly staff -food was lovely

No frills, no hassle

Customer review rating 4.0/5

James Couples - 23/08/2021 Confirmed reviews ALL

Smooth check-in, clean room, decent experience overall for an excellent price. Some minor drawbacks: - Bring your own shampoo + hair dryer - Bed not the softest - No separate service lift so you might end up sharing a ride with everyone's dirty linen. Not ideal considering COVID but I guess we could have taken the other lift or the stairs!

Nice clean rooms

Customer review rating 4.0/5

Mrs W. Families - 22/08/2021 Confirmed reviews ALL

It was a last minute booking due to an error of booking a hotel for the wrong dates - however the Ibis Budget was very surprisingly good - location was fine, reception staff were very helpful and friendly. The room was very clean and great comfortable bed.

Comfortable, simple but far from basic, good location, clean

Customer review rating 5.0/5

Eve B. Couples - 19/08/2021 Confirmed reviews ALL

After a camping trip with family and small children, to arrive at a clean, simple, comfortable hotel that was very budget friendly was wonderful. Reception was friendly and efficient, I like the simple dual purpose set up. The lounge was funky and bright, the instructions and access to our room easy. The room was small, but more than sufficient for us. I like the unintrusive clothing rail, shelving and table and chair set up, with minimal intrusion on space, modern feeling. Bathroom and shower were lovely. Bed crisp and comfy. 100% would stay again. Parking was the only lacking amenity, but as advised we booked the APCOA car park at Atkinsons department store, located a short walk away. Online booking overnight parking cost us £5 and it was number plate recognition, so simply drive in, drive out. Easy. Not as close as some may want it, but it wasn't a big deal for us. More luggage may have changed my mind though! Overall, happy customers.

Right place right time.

Customer review rating 4.0/5

Craig Couples - 19/08/2021 Confirmed reviews ALL

The only down was that we could not turn the air conditioning off, so noisy.

Great stay

Customer review rating 5.0/5

Emily L. Couples - 16/08/2021 Confirmed reviews ALL

We really loved the hotel it was lovely and the room was perfect for us, drinks weren’t pricey either which we expected for a hotel we were expecting it to be more money. Location was easy to find

lack of parking was an unforeseen problem.

Customer review rating 3.0/5

Anonymous Couples - 15/08/2021 Confirmed reviews ALL

Good enough for an Ibis. Loved the pizza and staff were very helpful. Room was OK for the price. Having to walk from the car park in the rain with luggage was not good.

Dear Guest Thank you for taking the time to tell us about your experience at the ibis Budget Sheffield Centre St Marys Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located but filthy

Customer review rating 2.5/5

S H. Families - 13/08/2021 Confirmed reviews ALL

Check in fine. Only got one room card which made our stay tricky if one stayed in the room and one left as the electricity went out. The hallway and communal areas were filthy particularly the hall carpet. I expect a higher standard of cleanliness especially given covid. There was a man in a wheelchair sat in the restaurant clearly drunk who. Had relieved his bladder on the floor under him. He was making rude comments at us and the staff did not intervene.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Budget Sheffield Centre St Marys Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ross Jarvis Ibis Budget Sheffield Centre - St Mary's Gate

Good value despite poor night's sleep

Customer review rating 3.5/5

Dutch13 Couples - 13/08/2021 Confirmed reviews ALL

For a budget hotel this one fared reasonably well; clean bedroom and common areas, helpful staff. However our experience was marred by noise in the corridor outside our room throughout the night. It was not constant but loud voices woke us up every couple of hours. Possibly it was other guests coming in late or early morning workers but one particular male voice talking loudly on a mobile made us think maybe the perpetrators included someone from the hotel itself. Whoever it was they certainly had no consideration for others trying to sleep. Whilst the receptionist apologised and said they would have moved us if we asked, it is not something one thinks about doing at 4am. It is a real shame as the disturbance could put us off returning for another stay.

IBIS Budget Hotel Sheffield

TripAdvisor rating 3.0/5

jwlow15a 22/09/2020 TripAdvisor review

The staff were very helpful, polite and efficient. However, the rooms were spartan with not enough places to put clothes: Only a rack and coat hangers. No tea or coffee supplied but the staff helped with a kettle and mug. The wet room had sockets for electric shavers but no surfaces to place equipment for wet shavers. The window would not open; it needs a chain to allow it to open a little. Breakfast was insubstantial. A croissant and coffee plus orange did not fill a corner. Needed were cereals, cornflakes or porridge. These could be bought if desired. a warm breakfast would be better. The hotel does not cater for stays longer than a few days. Ohterwise a happy uneventful stay.

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