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ibis Budget Sheffield Centre St Marys Gate

Customer review rating 4.2/5 20 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ibis Budget Sheffield Centre St Marys Gate
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+ 5 Services

Hotel extras

  • City centre location

  • Sheffield train station 0.8 miles away

  • Chill#10A artisan coffee shop on-site

  • Brand new Nest bedroom design

  • Family rooms avaliable for three guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air Conditioning
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Snack & beverage machine Paying

Hotel location

ibis Budget Sheffield Centre St Marys Gate

Velocity Tower
10A St Marys Gate
S1 4LR sheffield
united kingdom

Tel: +441143504050

Fax: (+)0000000000

Check-in from 14h00

Check out up to 12h00

  • Ibis Budget Sheffield Centre : 

  • By plane

    DONCASTER SHEFFIELD At 38.62km / 24 miles

  • By train

    SHEFFIELD At 1.61km / 1 miles

GPS :53.373743, -1.477384

Our accommodation(s)

Double

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft

Triple

  • Max. number of persons: 3
  • Area: From 12 / 129 sq ft

Accessible Double

Accessible room
  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft

Our restaurants and bars

CHILL

Type of cuisine: Cafe

Artisan café style menu that can be enjoyed in house or to take out. Barista prepared speciality coffee, cooked-to-order pizza, and a selection of savoury and sweet bites. Chill also offers a range of wines, beers and spirits and non alcoholic drinks.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Budget Sheffield Centre St Marys Gate

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

20 reviews

tripadvisor

TripAdvisor Rating 4.5/5

9 reviews

Well located and friendly staff

Customer review rating 4.0/5

Chloe T. Business - 17/06/2021 Confirmed reviews ALL

I was there for business and needed use of wifi for work it was a comfortable stay. The bun wasn’t emptied from previous stay and the towels were dirty however apart from that everything was really nice.

clean

Customer review rating 1.5/5

Anonymous Families - 08/06/2021 Confirmed reviews ALL

My daughters bedding smelled like smoke. The breakfast was disappointing and did not look anything like on the website. There is no parking at the hotel and nearby parking is expensive i.e. £5+ for 2 hours. corridors outside of the bedroom need a hoover, looked like they had not been cleaned for a few days.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Budget Sheffield Centre St Marys Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Sheffield Centre

Well located

Customer review rating 2.0/5

A. D. Couples - 07/06/2021 Confirmed reviews ALL

Didn’t get allot of sleep. Doors banging all night and fire alarm woke us at 3.20am no staff came to let us know everything was ok.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Budget Sheffield Centre St Marys Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.5/5

Rachel Friends - 07/06/2021 Confirmed reviews ALL

Very comfortable beds Clean bathroom Free boiling water from cafe Staff very willing to help with anything

Excellent visit

Customer review rating 5.0/5

Adrian Couples - 05/06/2021 Confirmed reviews ALL

Great price, great room, great vibe

Excellent stay, staff and service.

Customer review rating 4.5/5

Lauren Couples - 05/06/2021 Confirmed reviews ALL

From the moment we arrived at the hotel, the 2 young ladies who checked us in were so helpful and friendly. There was an issue with our taxi which was booked, however the same 2 young ladies, went above and beyond to put this right. The hotel and room were very clean. After reading previous room regarding the size if the room, I was baffled by their comments. What more do you need than a clean room, with a large bed, mirror, TV, clean and spacious ensuite, and that's exactly what we got. We will definitely be back to stay when visiting Sheffield again. Thank you

Good location

Customer review rating 4.0/5

Masaki Solo - 27/05/2021 Confirmed reviews ALL

Near city center

Quiet room

Customer review rating 3.5/5

Iwona Business - 14/05/2021 Confirmed reviews ALL

Overall I’m happy with my stay but I’m really disappointed I could not buy coffee in the morning on my checkout day because no one was there to make the coffee. (9 am)also when I’ve come to my room on check in day there was no towels nor toilet paper and I had to go down stairs to get it.

pathetic hotel, should be renamed as Ibis BASIC hotel Sheffield

Customer review rating 0.5/5

Rasa Friends - 11/05/2021 Confirmed reviews ALL

Our experience was awful, starting with staff at reception desk attitude to the standard of the room. Room was tiny and 2 of 3 guests in the room have to DIVE to their beds as the is no way to get to. Bathroom was dirty in the corners, shower was leaking and as Ibis Basic hotel (not to dare say Budget) it had only 1 hook in the bathroom for three adults. There were not provided even hand towels and asking for them at front desk staff knew only one line "we are budget hotel...". worth mentioning that none of staff members even had a face covering. Continuing my feedback about the room we were very lucky being an average size people, as being a bit bigger you will hardly pass through each other in the room. Oh, and the single chair in the room. That is the top. It`s hardly can be called a chair as it looks more like a step sold in £1 shop, and yes it`s plastic. The shelves in the room are funny too, probably not more than 10 cm width. The only way to place your staff is the floor! Oh, yes - there is no table in the room either! I could believe it`s Ibis Budget hotel standards, but I was lucky experience a stay in Ibis Budget hotel Birmingham 9 months ago so can compare the levels of the same hotel chain - Ibis Hotels. Btw, Ibis Birmingham stay was fantastic and we stayed in a triple room either.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Budget Sheffield Centre St Marys Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Budget Sheffield Centre St Marys Gate

convenient for purpose of stay

Customer review rating 4.5/5

Andy Families - 08/05/2021 Confirmed reviews ALL

Even in the covid situation the stay was a good one.

Good location , for my work

Customer review rating 4.0/5

Keith B. Business - 27/03/2021 Confirmed reviews ALL

Got what I paid for, staff very helpful.

Great stay, great staff!

Customer review rating 5.0/5

Junior P. Solo - 26/03/2021 Confirmed reviews ALL

I stayed for about a week with having to move house and even though it was a stressful situation in troubling times the staff kept my spirits up. Always there to help and super friendly and didn't mind accomodating me and my dog.

Excellent hospitality and well located

Customer review rating 5.0/5

Riyas Families - 26/03/2021 Confirmed reviews ALL

Very Good stay and outstanding staff hospitality. I recommend this hotel all

Great stay

Customer review rating 4.5/5

Phil Business - 18/03/2021 Confirmed reviews ALL

Simple easy friendly

Good stay

Customer review rating 5.0/5

Anthony Business - 20/02/2021 Confirmed reviews ALL

Clean, quiet and comfortable

Great service, good stay, excellent standard for the price

Customer review rating 4.5/5

P &. C. Couples - 03/02/2021 Confirmed reviews ALL

We found that the level of customer service and ease to do business was very good. The room was both tidy and clean and the towels were of decent quality although they did smell as though they had spent too long in storage. The only issues would be the lack of essential living items such as a toilet brush or additional toiletries such as bars of soap or shampoo/conditioner sachets. The hotel being pet friendly was a definite bonus as we had to travel with a cat. If the hotel hadn't been pet friendly we would have been forced to find a different hotel. A special mention for the staff friendliness, they were always smiling and ready to help; even in the middle of the night.

IBIS Budget Hotel Sheffield

TripAdvisor rating 3.0/5

jwlow15a 22/09/2020 TripAdvisor review

The staff were very helpful, polite and efficient. However, the rooms were spartan with not enough places to put clothes: Only a rack and coat hangers. No tea or coffee supplied but the staff helped with a kettle and mug. The wet room had sockets for electric shavers but no surfaces to place equipment for wet shavers. The window would not open; it needs a chain to allow it to open a little. Breakfast was insubstantial. A croissant and coffee plus orange did not fill a corner. Needed were cereals, cornflakes or porridge. These could be bought if desired. a warm breakfast would be better. The hotel does not cater for stays longer than a few days. Ohterwise a happy uneventful stay.

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