ibis Budget Sheffield Centre St Marys Gate

Staff were rude on arrival looking us up and down asking if we had paid before even looking at my booking. However we were only here for less than 12 hours so was perfect for what we needed.

Although apparently short staffed, all staff were helpful and polite. Very high standard of cleanliness throughout the building. Changes to usual procedures were explained adequately.

Rooms very basic but clean and comfy bed. Room thermostat handy and downstairs bar and restaurant lovely

The floors were dirty in the room and corridors. No clear place for stopping to unload car but good location.

The hotel is nice with a young vibe. The room was very clean. The shower was big and super hot. However, it was difficult to find; there was no parking; the breakfast was terrible; and I was told that I had only booked for one breakfast, but was charged for two breakfasts.

Cons- long walk from the train station - very small family room -no hand soap or body wash Pros- beautiful bar/cafe & friendly staff -food was lovely

Smooth check-in, clean room, decent experience overall for an excellent price. Some minor drawbacks: - Bring your own shampoo + hair dryer - Bed not the softest - No separate service lift so you might end up sharing a ride with everyone's dirty linen. Not ideal considering COVID but I guess we could have taken the other lift or the stairs!

It was a last minute booking due to an error of booking a hotel for the wrong dates - however the Ibis Budget was very surprisingly good - location was fine, reception staff were very helpful and friendly. The room was very clean and great comfortable bed.

After a camping trip with family and small children, to arrive at a clean, simple, comfortable hotel that was very budget friendly was wonderful. Reception was friendly and efficient, I like the simple dual purpose set up. The lounge was funky and bright, the instructions and access to our room easy. The room was small, but more than sufficient for us. I like the unintrusive clothing rail, shelving and table and chair set up, with minimal intrusion on space, modern feeling. Bathroom and shower were lovely. Bed crisp and comfy. 100% would stay again. Parking was the only lacking amenity, but as advised we booked the APCOA car park at Atkinsons department store, located a short walk away. Online booking overnight parking cost us £5 and it was number plate recognition, so simply drive in, drive out. Easy. Not as close as some may want it, but it wasn't a big deal for us. More luggage may have changed my mind though! Overall, happy customers.

The only down was that we could not turn the air conditioning off, so noisy.

We really loved the hotel it was lovely and the room was perfect for us, drinks weren’t pricey either which we expected for a hotel we were expecting it to be more money. Location was easy to find

Good enough for an Ibis. Loved the pizza and staff were very helpful. Room was OK for the price. Having to walk from the car park in the rain with luggage was not good.

Check in fine. Only got one room card which made our stay tricky if one stayed in the room and one left as the electricity went out. The hallway and communal areas were filthy particularly the hall carpet. I expect a higher standard of cleanliness especially given covid. There was a man in a wheelchair sat in the restaurant clearly drunk who. Had relieved his bladder on the floor under him. He was making rude comments at us and the staff did not intervene.

For a budget hotel this one fared reasonably well; clean bedroom and common areas, helpful staff. However our experience was marred by noise in the corridor outside our room throughout the night. It was not constant but loud voices woke us up every couple of hours. Possibly it was other guests coming in late or early morning workers but one particular male voice talking loudly on a mobile made us think maybe the perpetrators included someone from the hotel itself. Whoever it was they certainly had no consideration for others trying to sleep. Whilst the receptionist apologised and said they would have moved us if we asked, it is not something one thinks about doing at 4am. It is a real shame as the disturbance could put us off returning for another stay.

The staff were very helpful, polite and efficient. However, the rooms were spartan with not enough places to put clothes: Only a rack and coat hangers. No tea or coffee supplied but the staff helped with a kettle and mug. The wet room had sockets for electric shavers but no surfaces to place equipment for wet shavers. The window would not open; it needs a chain to allow it to open a little. Breakfast was insubstantial. A croissant and coffee plus orange did not fill a corner. Needed were cereals, cornflakes or porridge. These could be bought if desired. a warm breakfast would be better. The hotel does not cater for stays longer than a few days. Ohterwise a happy uneventful stay.