Novotel Manchester West 3 stars

Customer review rating (ALL Rating) 4.5/5 1,266 reviews

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Description

Hotel extras

  • Visit RHS Bridgwater Garden in the village of Worsley, an leisurely 20min walk from the hotel.

  • Located on junction 13- M60, 20 mins from the city, a great destination to meet. & NO CITY TAX

  • Breakfast, light lunch & snacks, evening meals daily in the restaurant, overlooking our garden

  • FREE PARKING, ON SITE for all hotel guests and customers. You must enter reg. no. in lobby

  • Private meeting rooms available for 2 to 200 guests, or just casually meet up in the lounge.

Our accommodation(s)

Hotel location

Novotel Manchester West

Worsley Brow, Worsley, Salford
M28 2YA MANCHESTER
United Kingdom

GPS:53.50145, -2.384557

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS GARDEN RESTAURANT

Open for breakfast, lunches, snacks and full evening menu

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,266 reviews

TripAdvisor Rating  4.0/5  1,119 reviews

Comfortable

Customer review rating 5.0/5

Kevin B. Friends - Confirmed reviews ALL

Stayed here before. Pleasant, welcoming staff. Clean room, comfortable bed. Excellent breakfast, great choice of items. Toaster was a bit slow. Easy checkout.

wow, thank you so much for your 100% score/review for our hotel! We are really very pleased and glad that you enjoyed your stay. The team are so encouraged when we receive great reviews. Hope to see you again very soon. Novotel Manchester West

Great stay

Customer review rating 5.0/5

Fiona Couples - Confirmed reviews ALL

Clean room good food friendly staff perfect stay

WOW, What a great review, we really appreciate your comments regarding your stay at the Novotel Manchester West. Thank you for sharing your experience, and we hope to see you again soon. Novotel Manchester West

Well located

Customer review rating 4.0/5

Allen Solo - Confirmed reviews ALL

Excellent location very friendly well kept

Thank you so much for your lovely review! We would love to know your feedback that could get us to 5 star review. We look forward to welcoming you back in the future.

Could have been better

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

When first arriving to our room ther was no bedding or pillow for the good out bed when we ask reception they stated they only have us down for two though that saw 3 of us and I confirmed this over the phone when booking twice. The bathroom cleanliness was not up to par as the bath had hair in the tub and drain. We rang reception for a pillow and quilt twice and we didn’t receive them, we mentioned it again before we went on a night out to be told it will get done, when we got back to the hotel after a night out it still was not done, the receptionist on duty after 2am thankfully sorted us out. Also the front of house staff come across quite cold.

Dear Rona Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I can see that originally you booked a room type that has maximum of 2 guests, online for 2 people. I can also see that a member of the central reservations team (not based at the hotel) have tried to ammend your booking unsuccesfully as these room types have had their sofa beds decommissioned and can only accommodate 2 people. That said, the bedding should have been removed from the sofa in that room, our apologies. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of in the future. Thank you again Max Pierce (GM) Novotel Manchester West

Bad Noise Insulation

Customer review rating 3.0/5

Anon Couples - Confirmed reviews ALL

The staff were lovely and it was really great we could take our dog with us. The room was big and had a great sofa. But the trip was marred by the sheer volume of noise from doors slamming seemingly all over the hotel and occurring all night. I'm hard of hearing and even being in bed without my hearing aids I barely slept due to the constant interruptions. I think the noise insulation must be very bad. At least for room 127.

Dear Arien, Thank you for your kind feedback, We are pleased to read that overall, you had an good stay and enjoyed your visit at our hotel. Apologies that you were disturbed by noise from other guests. We hope to see you again soon.. Novotel Manchester West

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Other web-users rate our hotel

  • 517 reviews 9.5/10 Location
  • 1,081 reviews 8/10 Room
  • 1,050 reviews 9.1/10 Service
  • 33 reviews 6.6/10 WiFi
  • 561 reviews 8.4/10 Breakfast
  • 490 reviews 8.7/10 Cleanliness
  • 295 reviews 8.3/10 Amenities
  • 202 reviews 8.5/10 Vibe

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