Novotel Manchester West

Customer review rating (ALL Rating) 4.6/5 971 reviews

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Description

Hotel extras

  • Visit RHS Bridgwater Garden in the village of Worsley, an leisurely 20min walk from the hotel.

  • Located on junction 13- M60, 20 mins from the city, a great destination to meet. & NO CITY TAX

  • Breakfast, light lunch & snacks, evening meals daily in the restaurant, overlooking our garden

  • FREE PARKING, ON SITE for all hotel guests and customers. You must enter reg. no. in lobby

  • Private meeting rooms available for 2 to 200 guests, or just casually meet up in the lounge.

Our accommodation(s)

Hotel location

Novotel Manchester West

Worsley Brow, Worsley, Salford
M28 2YA MANCHESTER
United Kingdom

GPS:53.50145, -2.384557

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Elements Garden Restaurant

120 seated restaurant decorated in a contemporary style with views over the garden.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  971 reviews

Customer review rating 4.5/5

Dawn T. Families - Confirmed reviews ALL

It was a great surprise to see a Nespresso machine in the room however it was very disappointing to find that the capsules provided were not Nespresso ones, the ones supplied were horrible. It is always a pleasure to visit this hotel because the staff are always helpful and very friendly.

The capsules are the only ones we can find that fit the machine, sorry you didn't like them. Great to read your comments about the hotel and staff, see you soon.

Customer review rating 5.0/5

Carron L. Couples - Confirmed reviews ALL

Nice room on lower floor. Good choice of breakfast.

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Customer review rating 5.0/5

Yousif D. Business - Confirmed reviews ALL

As a regular resident and a Diamond member, I always stay at Novotel Manchester West. I have always been warmly greeted by Vas, who is always ready to help with no hesitation and always makes guests feel welcome. Nothing is ever too much to ask. One particular experience really stood out to me. I witnessed another customer arrive by taxi, but the driver could not accept card payments and would only take cash. Without any hesitation, Vas stepped in and paid for the taxi straight away, which made the customer extremely happy and relieved. Vas consistently goes above and beyond, always putting customers first. His professionalism, kindness, and willingness to help truly make a difference and are a big reason why I continue to stay at this hotel regularly.

Thank you so much, I'll make sure that Vas sees this, he will be so pleased with your comments. Thanks again and see you soon.

Customer review rating 3.5/5

Eleanor K. Business - Confirmed reviews ALL

The room was pleasant and clean. The bar and restaurant were pleasant but the menu was very limited.

Oh dear, only a seven score? Unlike most of our competitors, we make our dishes from scratch. On top of the starters and puds, there are twelve mains plus four salads and pizzas. I don't think that our guests are expecting the choice they would get, in say a Wetherspoons, but they are expecting it to be great quality.

Customer review rating 4.0/5

Philip J. Couples - Confirmed reviews ALL

We had a good stay but it was spoiled by a bathroom flood due to a blocked shower drain. We were in an accessible room with walk in shower as I have mobility issues.

Some really nice comments, thank you so much. We do our best to make sure that all the team read them, so again, big thank you. Maintenance will check the drain.

Other web-users rate our hotel

  • 492 reviews 9.3/10 Location
  • 1,007 reviews 7.8/10 Room
  • 921 reviews 9.3/10 Service
  • 32 reviews 6.8/10 WiFi
  • 570 reviews 8.7/10 Breakfast
  • 486 reviews 8.4/10 Cleanliness
  • 283 reviews 7.8/10 Amenities
  • 109 reviews 9.1/10 Bar

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