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Novotel Manchester West Hotel 3 stars

Customer review rating 4.3/5 4,649 reviews

ALLSAFE approved hotel

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Room 1

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Children's age

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Novotel Manchester West
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+ 21 Services

Hotel extras

  • An ALLSAFE Clifton Environmental Certified Hotel

  • Located just off the M60 motorway and 20 mins from the city

  • Full Breakfast back on from 12th April, Evening menu is shorter until May 17th

  • Al Fresco dining daily 18:30 - 21:00 (subject to weather, so hotel guests only currently)

  • Free, secure parking for all hotel guests and conference delegates on site

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Outdoor playground for children
  • Indoor tennis court (nearby)Paying
  • Other sports activities
  • SkiingPaying
Business services
  • 10 Meeting room(s)
  • Conventions hotel

Hotel location

Novotel Manchester West

Worsley Brow
Worsley
M28 2YA manchester
united kingdom

Tel: +441617290029

Fax: (+44)161/7038207

Check-in from 14h00

Check out up to 12h00

  • By plane

    LIVERPOOL At 40km / 25 miles

  • By plane

    LIVERPOOL At 40km / 25 miles

  • By plane

    MANCHESTER INTL At 21.08km / 13.1 miles

  • By car

    M60 JUNCTION 13 At 0.1km / 0.06 miles

  • By train

    PICADILLY At 8km / 4.97 miles

  • By train

    SALFORD CRESCENT At 5km / 3.11 miles

  • By train

    WALKDEN At 1.61km / 1 miles

GPS :53.50145, -2.384557

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with Queen bed + convertible Sofa

  • Max. number of persons: 2
  • Area: From 10 / 108 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior room with queen bed and twin sofa bed

  • Max. number of persons: 4
  • Area: From 10 / 108 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with zip double bed and sofa

  • Max. number of persons: 2
  • Area: From 10 / 108 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with zip twin beds and sofa

  • Max. number of persons: 2
  • Area: From 10 / 108 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

Elements Restaurant

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 182

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Manchester West

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,649 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,010 reviews

Value for money

Customer review rating 3.5/5

Mehdi Business - 02/05/2021 Confirmed reviews ALL

Stayed 2 nights during the end of the lockdown. Helpful and friendly staff.

Dear Mehdi A., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Good stay

Customer review rating 5.0/5

Debbie, A. P. R. Couples - 30/04/2021 Confirmed reviews ALL

Welcoming polite staff as usual, nothing to much trouble, excellent food excellent service

Dear Peter r., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

GODD STAY CLEAN ROOM AND HELPFUL STAFF

Customer review rating 4.0/5

Sean C. Business - 28/04/2021 Confirmed reviews ALL

This was a business overnight stay, the room was spotless and the staff were helpful. unfortunately there was a very erratic mobile phone signal, I had to go outside to hold a conversation

Dear sean c., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Great staff and convenient location

Customer review rating 4.5/5

Sarah E. Business - 25/04/2021 Confirmed reviews ALL

Great stay lovely helpful staff Been staying here for work for a 5 weeks now. Book in for the next 10

Dear Sarah e., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Great service

Customer review rating 4.0/5

Steve B. Business - 24/04/2021 Confirmed reviews ALL

Weekly stay always made welcome.

Dear Steven B., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Pleasant Stay

Customer review rating 4.5/5

Anonymous Business - 23/04/2021 Confirmed reviews ALL

friendly staff, nice room

Dear Geoff F., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Excellent staff..good size room too. Nothing too much trouble for staff.

Customer review rating 5.0/5

Mo Business - 15/04/2021 Confirmed reviews ALL

Great room..Max staff member very helpful.

Dear Mohammed S., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Basic accomadation

TripAdvisor rating 3.0/5

Scouserfromthepool 13/04/2021 TripAdvisor review

Very basic rooms that need some updating. Bed was too hard and shower head was dripping. Would be lovely if the woodchip on the walls could be removed. They have made some alterations but nothing significant. Whilst I stayed also got disturbed by banging at 12.30 in the morning and then someone banging on someone's door.

Motor way net work excellent

Customer review rating 5.0/5

David R. Business - 12/04/2021 Confirmed reviews ALL

Clean very good stuff excellent attitude nothing's too much for them friendly

Dear David R., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Comfortable stay

Customer review rating 4.0/5

Jenny Families - 10/04/2021 Confirmed reviews ALL

Clean and comfortable room in a good location. Shame about the breakfast but in the circumstances it was ok. Evening meal was fine.

Dear Jenny U., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Comfortable, convenient and a very friendly welcome.

Customer review rating 4.5/5

Ant R. Families - 31/03/2021 Confirmed reviews ALL

Fine, no hiccups, very quiet tbh.

Dear Anthony R., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Horrible

Customer review rating 0.5/5

Scott S. Business - 30/03/2021 Confirmed reviews ALL

The hall way stuck of cannabis amd i had my two year old son i did ring reception and email them but no reply

Dear Scott s., Thank you for taking the time to tell us about your experience at the Novotel Manchester West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Pierce General Manager Novotel Manchester West

Great venue

Customer review rating 4.5/5

Melvin L. Couples - 29/03/2021 Confirmed reviews ALL

Easy to find ,very reasonable price and very comfortable bed

Dear Melvin L., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Great

Customer review rating 5.0/5

Danielle Couples - 26/03/2021 Confirmed reviews ALL

Staff were very friendly and helpful, food was great and room was clean. Have 0 complaints.

Dear Danielle T., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Safe stay

Customer review rating 4.5/5

Anonymous Business - 25/03/2021 Confirmed reviews ALL

Welcoming staff and good well thought out COVID measures

Dear Estelle R., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Friendly staff, easy parking, nice rooms.

Customer review rating 4.5/5

Mark T. Business - 25/03/2021 Confirmed reviews ALL

As always, a pleasure to stay, hopefully as restrictions ease, it will be possible to return to being able to eat also.

Dear Mark t., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Perfect location for our needs

Customer review rating 5.0/5

Business T. Business - 23/03/2021 Confirmed reviews ALL

For me ,It’s the staff who make staying in this hotel an absolute pleasure . Nothing was too much for them and it was always done with a smile and a go to attitude

Dear Wendy D., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Good Stay

Customer review rating 5.0/5

Stabbers Couples - 18/03/2021 Confirmed reviews ALL

The staff very friendly and helpful and the public areas and the rooms at hotel were immaculate .

Dear Diane S., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

overnight stay

TripAdvisor rating 4.0/5

Bill M Business - 13/07/2020 TripAdvisor review

travelled down from Scotland for an essential trip, was very impressed by the hotel's covid rules, less than impressed by some of the guests attitudes to social distancing, but that's not the hotels fault. A bit non-plussed to see no tea/coffee facilities in the room, they are available in other Accor brands, but could get stuff from reception on request. Very impressed with the breakfast arrangements. Staff were great.

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

2 nights

TripAdvisor rating 4.0/5

Ruud S Family - 16/01/2020 TripAdvisor review

We've slepped with 3 adults in one room. I had the couche-bed. It had a terrible matrass so i made a complain the next morning. They put on a topper on that matras but was still very bad. Nevertheless this problem we had a nice stay in the hotel

We very much appreciate your comments regarding your stay at the Novotel Manchester West. We are pleased to read that overall, you had an good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I also noted the negative comments, please accept my sincere apologies. Please rest assured we are taking the appropriate measures to prevent any future occurrence. Thank you for your kind feedback, and we hope to see you again soon. sincerely, Thank you, Max Pierce General Manager Novotel Manchester West

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