Novotel Manchester West 3 stars

Customer review rating (ALL Rating) 4.5/5 1,268 reviews

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Description

Hotel extras

  • Visit RHS Bridgwater Garden in the village of Worsley, an leisurely 20min walk from the hotel.

  • Located on junction 13- M60 motorway, 20 mins from the city, a great destination to meet up.

  • Breakfast, light lunch & snacks, evening meals daily in the restaurant, overlooking our garden

  • Free, secure parking for all hotel guests and conference delegates on site

  • Private meeting rooms available for 2 to 200 guests, or just casually meet up in the lounge.

Our accommodation(s)

Hotel location

Novotel Manchester West

Worsley Brow, Worsley, Salford
M28 2YA MANCHESTER
United Kingdom

GPS:53.50145, -2.384557

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS GARDEN RESTAURANT

Open for breakfast, lunches, snacks and full evening menu

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,268 reviews

TripAdvisor Rating  4.0/5  1,108 reviews

Good stay near RHS Bridgewater

Customer review rating 4.0/5

Mary B. S. Couples - Confirmed reviews ALL

We stayed for two nights at this hotel on the outskirts of Manchester at Worsley. It has a car park which is free to hotel guests. We had dinner in the hotel on the first night. Very enjoyable - haddock and chips for me and steak for my husband. Breakfast self service including tea and coffee and toast. A good range of food. The toast is a bit of a problem with people queuing for the toasters. Second morning breakfast was not so good but adequate. They seemed to be short staffed and there was a bus tour in. Difficulty was with replenishing food - very slow. There is a bus into Manchester from across the road but you are taking your life in your hands doing so. If you want to go on the bus to Manchester I would suggest getting a taxi to Worsley Court House about half a mile away and getting the bus from there. Coming back is ok as you are on the correct side of the road. The hotel is very convenient to the RHS gardens at Bridgewater but you need to be careful with the directions so that you don’t end up back on the M62 rather than a three minute drive.

Dear Mary, Some really nice comments, thank you so much. We do our best to make sure that all the team read them, so again, big thank you. We did have a staff issue on your second days breakfast for which we apologise. Just so you know, the local council have (this morning) started to install a pedestrian crossing on the main road, so the most difficult part of the short walk to the bus stop, will in future be OK, they say 3 weeks to finish it. Hope to see you again soon. Novotel Manchester West

Good stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Reception staff very pleasant and helpful, I am elderly and had not experienced modern systems before. I had two guests join me for dinner and the meal was very good and the staff again pleasant. I found getting into the bath for the shower a little difficult as the sides were high but the room over all was comfortable. I would stay again. I tried to book on line but had difficulty and resorted to the phone.

Dear Lesley, Some really nice comments, thank you so much. We do our best to make sure that all the team read them, so again, big thank you. Just so you know, we accesible rooms, that have walk in showers, may be that would be better for you next time? Hope to see you again. Novotel Manchester West

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Room was OK

Dear Graham Thank you for your feedback, We are pleased to read that overall, you had a good stay and enjoyed your visit at our hotel. We hope to see you again soon.. Novotel Manchester West

Comfortable, clean and well appointed. Lots of space, light and airy.

Customer review rating 4.0/5

Mike Couples - Confirmed reviews ALL

A good venue for a short stay. However some of the staff need to learn to smile and make guests feel welcome.

Dear Mike, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Manchester West

Poor service

Customer review rating 0.5/5

A F. Families - Confirmed reviews ALL

Booked two rooms. One for me and my daughter, the other for my son and his girlfriend. Two night stay. We checked in Sunday as Monday morning was the funeral of my children’s Grandma. We ordered breakfast as room service. My son’s breakfast did not arrive. The kitchen confirmed they lost the order. When his breakfast did arrive he only had 5 minutes to eat something as we were late leaving. Not only was this awful but the same thing happened Tuesday morning also. My son was told on the phone he would have to have whatever was left. Will not be staying here again.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Thank you again Novotel Manchester West

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