Novotel Manchester West 3 stars

Customer review rating (ALL Rating) 4.3/5 995 reviews

Hotel extras

  • Visit RHS Bridgwater Garden in the village of Worsley, an leisurely 20min walk from the hotel.

  • Located on junction 13- M60 motorway, 20 mins from the city, a great destination to meet up.

  • Breakfast, light lunch & snacks, evening meals daily in the restaurant, overlooking our garden

  • Free, secure parking for all hotel guests and conference delegates on site

  • Private meeting rooms available for 2 to 200 guests, or just casually meet up in the lounge.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Hotel location

Novotel Manchester West

Worsley Brow, Worsley, Salford
United Kingdom

GPS:53.50145, -2.384557

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Open for breakfast, lunches, snacks and full evening menu

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  995 reviews

TripAdvisor Rating  4.0/5  1,078 reviews

Unprofessional staff and unfair pricing at Novotel in Worsley, Manchester

TripAdvisor rating 1.0/5

drmastoi TripAdvisor review

I had a disappointing experience at the Novotel in Worsley, Manchester. As a regular Accor customer, I was shocked when I was charged a sudden increased rate for a meeting room and accused of lying by staff member Marc Peirs. Despite providing evidence of my previous rate, he offered me a discount and threatened not to book me again. I felt his behavior was unprofessional and rude. Unfortunately, I had to pay higher rate to avoid conflict and avoid being banned from the hotel. I was shocked by Mr. Peirs' accusations and lack of professionalism.This incident has left me with a negative impression of accor and I hope that management takes appropriate action to prevent similar incidents in the future with other customers.

Customer review rating 4.5/5

Jan Families - Confirmed reviews ALL

Good, but room 119 toilet seat needs fixing

Dear Jan, Thank you for taking the time and giving us a review of your recent stay with the Novotel Manchester West We are glad to know that you've enjoyed your stay and thank for your feedback about the toilet seat, we will rectify this ASAP. Thank you once again for your time and hope to see you again very soon. Sincerely, Novotel Manchester West


Customer review rating 5.0/5

Deaven Couples - Confirmed reviews ALL


Dear Deaven, We very much appreciate your review regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback and we will share your review with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please get in touch with the Accor club membership team and they could have a look at the points and rectify it for you. Once again thank you for sharing your experiences and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Manchester West

Enjoyable Stay Afain

Customer review rating 5.0/5

Jessica S. Business - Confirmed reviews ALL

Nice clean hotel with comfortable bed and good size room. Breakfast very good and staff very friendly, booked last year and booked for next weekend too

Dear Jessica S., Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Manchester West. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Novotel Manchester West in the near future. Yours sincerely, Novotel Manchester West

Ideal location

Customer review rating 4.5/5

Stu Couples - Confirmed reviews ALL

Next to the motorway and outside Manchester makes it an ideal location but the room could do with decorating though it was warm and clean

Dear Stu, Thank you for taking the time to share your feedback about your recent stay with the Novotel Manchester West. Its nice to know that you found our location very ideal for you to visit. We have also taken your feedbacks on board and will work consistently to improve our service and standards in the hotel. Once again thank you and we hope to welcome you back to our hotel very soon! Sincerely, Novotel Manchester West

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Other web-users rate our hotel

  • 463 reviews 9.3/10 Location
  • 1,100 reviews 6.6/10 Room
  • 988 reviews 8.8/10 Service
  • 40 reviews 5.8/10 WiFi
  • 511 reviews 8.1/10 Breakfast
  • 469 reviews 6.5/10 Cleanliness

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