Novotel Manchester West Hotel 3 stars

Customer review rating 4.3/5 4,628 reviews

ALLSAFE approved hotel

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Room 1

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Novotel Manchester West
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+ 21 Services

Hotel extras

  • An ALLSAFE Clifton Environmental Certified Hotel

  • Located just off the M60 motorway and 20 mins from the city

  • New Menu available for Take Away only during lockdown

  • Free, secure car park for all hotel guests

  • Nearby popular Trafford Centre shopping destination

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Outdoor playground for children
  • Indoor tennis court (Nearby)Paying
  • Other sports activities
  • SkiingPaying
Business services
  • 10 meeting room(s)
  • Conventions hotel
Information message

Hotel location

Novotel Manchester West

Worsley Brow
Worsley
M28 2YA manchester
united kingdom

Tel: +441617290029

Fax: (+44)161/7038207

Check-in from 14h00

Check out up to 12h00

  • By plane

    LIVERPOOL At 40km / 25 miles

  • By plane

    LIVERPOOL At 40km / 25 miles

  • By plane

    MANCHESTER INTL At 21.08km / 13.1 miles

  • By car

    M60 JUNCTION 13 At 0.1km / 0.06 miles

  • By train

    PICADILLY At 8km / 4.97 miles

  • By train

    SALFORD CRESCENT At 5km / 3.11 miles

  • By train

    WALKDEN At 1.61km / 1 miles

GPS :53.50145, -2.384557

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with Queen bed + convertible Sofa

  • Max. number of persons: 2
  • Area: From 10 / 108 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior room with queen bed and twin sofa bed

  • Max. number of persons: 4
  • Area: From 10 / 108 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with zip double bed and sofa

  • Max. number of persons: 2
  • Area: From 10 / 108 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with zip twin beds and sofa

  • Max. number of persons: 2
  • Area: From 10 / 108 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

Elements Restaurant

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 182

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Manchester West

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,628 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,000 reviews

GOOD NIGHTS SLEEP

Customer review rating 4.5/5

Julie W. Business - 04/02/2021 Confirmed reviews ALL

Having stayed at this hotel before found it to be just as clean and servicable except no tea making facilities. Due to covid these had to be collected from reception which was a paper cup. Will take my own mug next time. The bed was very comfortable and the pillows were also very good on the neck. The room heating was in good working order and the TV although not used appeared to be functioning well

Dear Julie W., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West
Customer review rating 5.0/5

Hannah Business - 31/01/2021 Confirmed reviews ALL

Great customer service and very covid safe .

Dear Henna K., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Well located and quiet

Customer review rating 4.5/5

Peter W. Business - 18/01/2021 Confirmed reviews ALL

Covid security was excellent and staff were very helpful

Dear Peter W., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Excellent value and really helpful staff.

Customer review rating 5.0/5

David H. Business - 06/01/2021 Confirmed reviews ALL

Given the present covid situation the staff and facilities were very good. For £5 the breakfast was good value given that the kitchen staff were on furlough.

Dear David H., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Well located , clean great bed , excellent staff

Customer review rating 5.0/5

Debbie W. Business - 06/01/2021 Confirmed reviews ALL

Great extended stay , all our needs met , friendly helpful staff , special mention for Max who is extremely accommodating . Shall return for sure

Dear Dennie s., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Super Stay

Customer review rating 5.0/5

Peter M. Families - 02/01/2021 Confirmed reviews ALL

As always an excellent experience across across all areas of my hotel stay

Dear Peter M., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Stay ok considering Covid

Customer review rating 4.0/5

Chris Solo - 01/01/2021 Confirmed reviews ALL

All facilities restricted due to Covid. Staff did best to make stay comfortable

Dear Chris B., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West
Customer review rating 4.5/5

Gary W. Business - 31/12/2020 Confirmed reviews ALL

Very good staff helpfull handle Corvid well many of the guests could wear masks

Dear Mr W. We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Good stay

Customer review rating 4.5/5

Sylvia S. Business - 26/12/2020 Confirmed reviews ALL

As always ,, staff extremely helpful .

Dear sylvia S., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Times are tough but staff are all doing their very best

Customer review rating 5.0/5

David J. Business - 02/12/2020 Confirmed reviews ALL

You did very well. Our government dreadfully.

Dear David J., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

I stay at this hotel a lot and always get 5 star treatment

Customer review rating 5.0/5

Sylvia S. Solo - 21/11/2020 Confirmed reviews ALL

Staff are great ! That includes everyone including the maids! Always happy to help,

Dear Sylvia S., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Good stay with very helpful staff

Customer review rating 4.0/5

Ali Business - 11/11/2020 Confirmed reviews ALL

I stayed during lockdown so services were limited. From my initial greeting to departure the staff went above and beyond my expectations so well done all of you.

Dear Mohamed H., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Poor

Customer review rating 1.0/5

Archie P. Business - 07/11/2020 Confirmed reviews ALL

Checked in went to room and it was not cleaned from previous guest was moved to another room. Next day I went to work at 9am returning at 6pm to find my room had not been cleaned despite request card on door. First day hot breakfast was available 2and day only continental takeaway.

Dear Archie Sorry about checking you into the wrong room. I'm dissapointed to read that you don't seem to understand the limitations of UK lockdown. We are not allowed to enter your room once you have hense your room not being serviced. Also your second morning was the first of full lockdown, meaning hot breakfast and the restaurant area had to be closed. So perhaps to score us so low for things which are totally out of our control is a little unfair. Sincerely, Max Pierce (General Manager) H0…

SMooth process!

Customer review rating 4.5/5

Adam R. Couples - 02/11/2020 Confirmed reviews ALL

Straight in, straight out. Easy process. Nice check in gentleman nice and easy explain everything regarding new rules . good location off m60 & good value, see you again soon

Dear Adam R., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Well located

Customer review rating 5.0/5

Mike L. Couples - 01/11/2020 Confirmed reviews ALL

Very nice stay max the manager was excellent as we’re the rest of the staff would highly recommend this hotel Many thanks Mike & caroline

Dear Mike L., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

A welcome break from sitting at my laptop at home

Customer review rating 5.0/5

Anonymous Business - 23/10/2020 Confirmed reviews ALL

Warm, clean and safe

Dear Phil R., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Friendly staff. Good food. Clean rooms.

Customer review rating 4.5/5

Karen D. Solo - 21/10/2020 Confirmed reviews ALL

Enjoyed my stay. Staff helpful. Room big and very clean. Masks need to be compulsory...in hotel by all guests.

Dear Karen d., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Okay for the purpose of a nights stop over when unable to stay with family

Customer review rating 3.0/5

Anonymous Solo - 20/10/2020 Confirmed reviews ALL

Incredibly friendly and welcoming staff. Very old bathroom and bedroom but adequate for one nights stay.

Dear Philippa A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Max Pierce General Manager Novotel Manchester West

Really looked after by the staff rooms very clean and tidy

Customer review rating 5.0/5

Terry D. Business - 19/10/2020 Confirmed reviews ALL

Given COVID and the problems with it. The Nova hotel where brilliant

Dear Terry D., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Nice staff, rooms very tired

Customer review rating 4.0/5

John C. Business - 15/10/2020 Confirmed reviews ALL

I stay at this hotel a lot (for work) The people who work there are really nice, the hotel is really well located for the motorway and it's reasonably priced. However, the rooms are very tired and in need of a refresh.

Dear John C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Max Pierce General Manager Novotel Manchester West

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