Mercure Bridgwater Hotel 4 stars

The staff were incredibly welcoming and the hotel had plenty of hand sanitising stations in key areas. The room was clean and well presented, with a lovely balcony. The balcony even had a built in ashtray, which as a smoker was a big plus.

Excellent room. Bathroom great. Teas, etc and towels/toiletries available to collect as needed. Breakfast was excellent and waitress could not have been more helpful. Had an evening meal in restaurant and although food was good eventually, I was made to feel a nuisance because of my dietary needs. The menu served in the restaurant was not what we had looked at online.

From check-in to check-out our experience met and exceeded our expectations of a Mecure property. The staff was curious and helpful, the room was bright, clean, and nicely decorated.

From booking to check out, the whole experience was efficient, friendly and relaxing. We felt all of the crew were polite and professional. The meals were great and the chef very accommodating to my wife’s dietary needs. We will definitely stay again. Thanks everyone.

Good stay in comfortable surrounding. Slight problem with the electrics in the morning, but swiftly dealt with by reception.

Generally bedroom was good but design of bathroom was not. Toilet next to door bang on knees. Towel rail above yoilet difficult to reach; possible drop towel in toilet. Have to close toilet to flush. No where yo put towel when using sink. Bar good and prices reasonable. Marco pierre White restaurant very average food, over priced and no where near as good as restaurants operated in house.

We had a lovely stay at your hotel. We felt very welcome and was served by a lovely waitress, Georgina. She was very helpful, friendly and organised. Our room was beautiful, the balcony was a great asset to the room, although it would have been good to have a small table and chairs there. We slept really well, although music from the pub down the road was a bit of a pian, but not the hotels fault in any way. A few things which would have made our stay a 10/10 would have been Having tea, milk, coffee etc.. in our room and not downstairs, it was a bit of a pain when we was on the top floor. Having bath towels downstairs wasn't ideal either. We had hand towels but had to go downstairs for bath towels, we was told this when we checked in. The breakfast was very small for the price and when I asked for toast, instead of French toast we was told it was possible. Apart from these things everything else was perfect.

Everything was as described and exceeded our expectations. Room was great, food outstanding and excellent service

Read trip advisor reviews before I booked and completely agree. The area is not the greatest or the prettiest but the inside is exactly what you would expect from a four star hotel. Delightful and professional staff. Extremely clean and nice boutique feel. Exceptional value for money.

Always difficult in these covid times but it was a little strange. Don't understand why there was no Nespresso capsules but there was soft drinks. For such a large room it was sparsely furnished, a second chair would have been helpful.

As I said above a very pleasant stay.

Extremely comfortable rooms that are clean and cosy. Beds and pillows perfect. Plenty of towels and toilets provided. Food in the restaurant was superb! Would recommend eating there even if your not staying in the hotel!

Very clean and excellent service

Staff generally very good although after three visits to reception to get the room heating turned up, it did not seem much different. Very nice room, with all the amenities you could want.

Checked in online first, although apart from pre-authorising a card you still had to go through the usual check in stuff and covid details. Room was clean and would recommend a privilege room on the 4th floor. There is a selection of teas, coffees etc next to the lift that is useful along with extra towels, milks. The restaurant for the evening was nice and service was good. Breakfast in the morning can be a little busy with the covid precautions in place, so would recommend going early if you can.