Mercure Bridgwater Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 877 reviews

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Mercure Bridgwater Hotel - Image 1
Mercure Bridgwater Hotel - Image 2
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Mercure Bridgwater Hotel - Image 4
56 66 Eastover, TA6 5AR BRIDGWATER, United Kingdom

Description

Hotel extras

  • On site parking available (bookings not required, chargeable £10 per night)

  • On-site Marco Pierre White Steakhouse restaurant

  • Two meeting rooms which accommodate up to 40 people

  • Pets welcome in our Superior King and Twin Rooms only, £15 per pet, per night.

  • Electric car charging available 4 x 22w chargers and 1 x 50w charger

Our accommodation(s)

Hotel location

Mercure Bridgwater Hotel

56 66 Eastover
TA6 5AR BRIDGWATER
United Kingdom

GPS:51.128882, -2.997712

Telephone
Fax +44000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MARCO PIERRE WHITE STEAKHOUSE

Dine in style at Marco Pierre White Steakhouse Bar & Grill, Bridgwater. Enjoy expertly cooked steaks, fresh local produce, and a welcoming atmosphere-perfect for business lunches, casual dining, or special occasions with friends and family.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  877 reviews

Customer review rating 2.0/5

Julie H. Couples - Confirmed reviews ALL

We have been staying here each year for the last 5 or more years, on this occasion we did not have the best service. We stayed 2 nights on the Friday the draught beer was off so we had to buy bottled bear. We asked if it would be on for Saturday as my brother and wife would be joining us , they told us yes. But the next night it was still off so to have a pint we had to buy bottle bear at £14 a pint , we then were told they had run out of Bottled IPA . Only I type of Rose wine. At breakfast they ran out of yogurt and fruit and there was no granola, The chocolate croissant was hard. I asked if I could have boiled egg and was informed it would take 9 minutes and the chef did not seem interested so I left it. So not the best experience.

Dear Julie H., Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely regret to hear that your experience did not meet your expectations, especially considering your loyalty over the past five years. It is disappointing to learn that you encountered issues with our beverage service. While we strive to maintain a diverse selection, it appears that we fell short during your visit due to the delayed transition to some new products that should not have happened for which I am very sorry. Your comments regarding breakfast offerings are concerning; we aim to provide a fulfilling start to the day, and it is clear that we did not succeed in this instance so I will discuss this with the Head Chef. Please rest assured that your feedback has been duly noted. We value your patronage and hope to have the opportunity to provide you with an improved experience in the future. Sincerely, Damian Kaye General Manager

Customer review rating 5.0/5

Robert D. Couples - Confirmed reviews ALL

Comfortable. Really friendly staff. Excellent food.

Dear Robert D., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel to be fantastic value, comfortable, and that our staff added to your enjoyment of your visit. Your feedback is greatly appreciated. Sincerely, Damian Kaye General Manager

Customer review rating 5.0/5

Craig S. Solo - Confirmed reviews ALL

Welcoming

Dear Craig S., Thank you for your kind words regarding your stay with us. We are pleased to hear that our team provided you with a welcoming experience. Your appreciation for their assistance is valued, and we hope to host you again in the future. Sincerely, Damian Kaye General Manager

Customer review rating 3.0/5

Ryan F. Business - Confirmed reviews ALL

Room and services were fantastic, the reason for the mediocre score is down to the dining experience, a lot of the serving staff very young and inexperienced, I was dining by myself and ordered a main and a dessert and I was seated for 2 hours! I was waiting for the bill for 25 minutes after I finished and the restaurant was barely full

Dear Ryan Fowler, Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you found our rooms and services satisfactory. However, I regret that your dining experience did not meet your expectations, particularly in terms of service speed. Your experience is important to us, and we appreciate your insights. Sincerely Damian Kaye General Manager

Customer review rating 4.5/5

Helen P. Business - Confirmed reviews ALL

Friendly & Helpful staff. Clean hotel. Unfortunately the meal I wanted in the restaurant was unavailable.

Dear Helen P., Thank you for your kind words regarding our staff and the cleanliness of the hotel. I apologise that the meal you desired was not available during your visit. We appreciate your understanding and hope to provide a more satisfying dining experience in the future. Sincerely, Damian Kaye General Manager

Other web-users rate our hotel

  • 335 reviews 7.8/10 Location
  • 740 reviews 8.1/10 Room
  • 702 reviews 8.5/10 Service
  • 9 reviews 6.7/10 WiFi
  • 348 reviews 7.4/10 Cleanliness
  • 287 reviews 7.2/10 Breakfast
  • 7 reviews 1.4/10 Wellness Area

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