ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.5/5 760 reviews

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Description

Hotel extras

  • Great value for money and convenient free parking

  • Friendly and professional service  nothing is too much trouble

  • Excellent transport links, including buses, trains and M4 access

  • Clean, quiet, modern rooms with free Wi-Fi

  • High-quality food and drink, including a breakfast buffet

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

The stylish restaurant at this hotel in Swansea basks in natural light and serves energy-boosting breakfasts as well as evening meals with an international flavour. There are light bites, vegetarian dishes and gluten-free options to cater for every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  760 reviews

TripAdvisor Rating  3.5/5  1,097 reviews

Well located

Customer review rating 4.5/5

Darran C. Couples - Confirmed reviews ALL

Watched paul smith - pablo so just a quick uber from venue. Check in extremely easy staff excellent chap who checked us in was also going to see show. Room clean and bed comfortable

Dear C., Thank you for taking the time to share your review. Thrilled to hear that our staff made a great impression and you had a smooth check-in before heading to the show – they're always ready to provide a stellar service. It's fantastic that you found the room clean and the bed comfortable; our Sweet Beds are indeed designed to offer the 'best night's sleep ever'. We hope we will have the opportunity to see you again in the future. Best regards, Kate Davies, General Manager

Highly recommended

Customer review rating 4.5/5

Steve Families - Confirmed reviews ALL

Friendly helpful staff, clean and well presented. Breakfast good. Ample free parking

Dear Steve, Thank you for taking the time to share your review. It's always a pleasure to read that our staff's friendliness and our hotel's cleanliness made a positive impact on your stay. We're also chuffed to hear that our breakfast spread hit the spot! Ample free parking is just one of the perks we love to offer, and we're glad it added convenience to your visit. We noticed there was a little hiccup with the breakfast booking, but it sounds like our team jumped into action to sort it out straight away - that's the can-do spirit we're proud of! We hope we will have the opportunity to see you again in the future. Best regards, Kate Davies, General Manager

Great stay

Customer review rating 5.0/5

Kathryn W. Solo - Confirmed reviews ALL

I stay here mostly when I visit Swansea. It is a great hotel and easy access for the town centre and the motorway.

Dear Kathryn, Thank you very much for your kind review. It's wonderful to hear that our hotel's location provides you with convenient access to both Swansea's town centre and the motorway – perfect for those Gower Peninsula adventures or a swift getaway! We're thrilled that your booking amendment was a breeze; our team always aims to be as accommodating as possible, especially when unexpected changes arise. Your appreciation for our green initiatives truly warms our eco-conscious hearts. It's guests like you who help us maintain our commitment to sustainability and keep Swansea beautiful. It would be a pleasure to welcome you back. Best wishes, Kate Davies, General Manager

Not great

TripAdvisor rating 3.0/5

SanH1 TripAdvisor review

While the staff, Rhianon and Tom were amazing, very professional and friendly, the rest of the hotel needs some work. The room was spacious and clean-ish, although I did find someone else’s Solpadeine under the desk! There was a double divan with the thinnest mattress on, which was extremely uncomfortable, so much so I hardly slept. There is a desk and wardrobe both of which are a good size and functional. There aren’t however, many plug sockets, although I did find an extension cable plugged in. The bathroom had a good sized wet room with shower which was ok and had good water pressure. The bathroom was clean. We decided not to eat in that evening as the menu was generally reheated stuff, not all of which is freshly cooked on the premises, and a very high carbohydrate choice, not great. Eating out at the Tappi Pavilion Indian was a good choice. Breakfast was not great, the cheese had been ‘cut’ into portion slices for some time as they had not only dried out, but had hardened and was inedible. The ham was ok and of a decent quality, however the yogurts were decanted, probably from a catering pack, into little jars, I would not eat those as there was no labelling for expiry dates! The sausage was awful which led me to have the ham and cheese which was equally not great! The French baton bread was stale. Not good overall, and I would not return but the staff try hard to make guests welcome.

Dear Guest, Thanks for your review about our hotel. It's wonderful to hear that our colleagues Rhianon and Tom made a positive impression with their professionalism and friendliness - they really are stars of our team. We're also glad you found the room spacious and acknowledged the cleanliness, though it seems we missed a spot, which is quite rare for us. Our Sweet Beds are usually praised for comfort, but it seems we didn't hit the mark with you; for that, we're sorry. As for dining, we're always fine-tuning our menu to offer a balance of options, and it’s a shame our selection didn't tantalize your taste buds this time. It’s great to hear you found a local spot that you enjoyed though! When it comes to breakfast, we strive for freshness and quality, so your comments will be shared with our breakfast team to ensure we're meeting our high standards. We are hoping to welcome you back in the future. All the best. Kate Davies, General Manager

Easy stay - so convenient

Customer review rating 5.0/5

Nick Business - Confirmed reviews ALL

I needed to stay when visiting the university bay campus. The stay at the ibis is so convenient. It’s a pleasant walk to and from the college. The hotel is great for parking. The rings are off a good side, warm and the bed is so comfortable. I reckon I was at reception and booked in within a minute. Thanks Tom! Everything was ready and I was in my room and unpacked ready to relax!

Dear Nick, Thank you very much for this kind review of your recent stay. It's fantastic to hear how the Sweet Bed worked its magic and gave you a great night's sleep, just what we like to hear! Plus, our parking convenience really seems to have hit the mark for you – no circling for a spot here! And Tom sends his regards, by the way; he's chuffed to bits that you mentioned his swift check-in skills. We've noted that the walk to the university bay campus was a pleasant one for you. It's quite the scenic route and a lovely way to start the day, isn't it? We're all about making life easier for our guests, so it's great to see it's paying off. We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

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Other web-users rate our hotel

  • 461 reviews 8.9/10 Location
  • 817 reviews 6.7/10 Room
  • 823 reviews 9.6/10 Service
  • 20 reviews 8.5/10 WiFi
  • 425 reviews 7/10 Cleanliness
  • 283 reviews 8.2/10 Breakfast
  • 243 reviews 9/10 Value

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