ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.5/5 878 reviews

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Description

Hotel extras

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  878 reviews

TripAdvisor Rating  3.5/5  1,093 reviews

Another great stay!

Customer review rating 5.0/5

Nick R. Business - Confirmed reviews ALL

Really relaxing stay from reception to key drop-off. I love staying here. From Maria’s cheerful welcome to a piping hot shower then a deep sleep - the whole experience is smooth and chilled. Thank you l!

Dear Nick, Thank you very much for this kind review of your recent stay. We are happy your stay with us was enjoyable. It is always rewarding for our team to be complimented by a guest and encourages us to continue with our efforts. We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

Good stay

Customer review rating 5.0/5

Ms B. Families - Confirmed reviews ALL

Oliver was really helpful and all other staff were great too. Will definitely stay again.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We're happy that you had a pleasant time but have noted your remark; we do try and take care of the environment in as many ways as possible and will certainly keep this in mind. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Kate Davies, General Manager

clean and friendly , slept well

Customer review rating 4.5/5

Louise H. Couples - Confirmed reviews ALL

Really nice hotel. Quirky, efficient , clean and friendly

Dear Louise, We would like to thank you for this review about your recent experience in our hotel. I'm thrilled to hear you found our hotel to be quirky and efficient, and that our cleanliness and friendliness hit the mark for you! It's our priority to offer a spotless environment and a warm welcome, so it's fantastic to see that reflected in your experience. And it sounds like our Sweet Bed provided the perfect setting for a good night's sleep - we do pride ourselves on those comfy beds designed for dream-worthy slumbers. I noticed you didn't mention any negatives, which I hope means we're on the right track. But rest assured, if there was anything that we could have done better, we're all ears for future improvement. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Kate Davies, General Manager

Good stay

Customer review rating 4.5/5

Chris A. A. Couples - Confirmed reviews ALL

The Ibis Swansea provided all that was required for a comfortable stay during our visit.

Dear Chris a. A., Thank you for taking the time to share your review. We're happy to hear that our team provided excellent service during your stay. However, we are sorry that the room temperature was not quite to your liking. We have been experiencing some warm weather recently, but we also understand the importance of a good night's sleep a. have fans available upon request at reception. For safety reasons, our windows do not open fully. Thank you for your understanding a. please don't hesitate to let us know if we can help make your stay better next time. We hope we will have the opportunity to see you again in the future. Best regards, Kate Davies, General Manager

Noisy

Customer review rating 3.0/5

Df Families - Confirmed reviews ALL

The room was fine. However my rioom faced onto the back which overlooks a busy road which is noisy all night. I did not sleep well at all.

Dear Guest, Thank you for taking the time to share your review. It's great to hear that the room met your expectations and you found our Sweet Bed by ibis beds to your liking. We're all about providing that much-needed comfort after a day out in Swansea! On the flip side, I'm sorry to hear that the noise from the busy road disturbed your sleep. While we don't have soundproof rooms, we always strive to ensure our guests have a restful stay. For your next visit, we'd be more than happy to allocate a room facing the car park, which tends to be the quieter side. Our team is here to ensure you're as snug as a bug in a rug! We hope we will have the opportunity to see you again in the future. Best regards, Kate Davies, General Manager

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Other web-users rate our hotel

  • 497 reviews 9/10 Location
  • 882 reviews 6.6/10 Room
  • 895 reviews 9.5/10 Service
  • 21 reviews 8.8/10 WiFi
  • 473 reviews 6.9/10 Cleanliness
  • 311 reviews 8.3/10 Breakfast

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