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ibis Swansea Hotel 2 stars

Customer review rating 4.3/5 3,681 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Swansea
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 2 fully-equipped meeting rooms which accommodates 40 guests

  • Free on-site parking for all hotel guests

  • Our hotel has obtained the ALLSAFE cleanliness and prevention label, verified by Clifton.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Golf course 18 holes (Nearby)Paying
  • Outdoor tennis court (Nearby)
Business services
  • 2 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Swansea

Fabian Way
A483
SOUTH WALES
SA1 8LD
swansea
united kingdom

Tel: +441792957020

Fax: (+44)

Check-in from 14h00

Check out up to 12h00

  • 158 BUS :  SWANSEA

  • 224 BUS :  SWANSEA

  • NATIONAL EXPRESS :  SWANSEA

  • SWANSEA PARK & RIDE : 

  • X1 BUS :  SWANSEA

  • X3 BUS :  SWANSEA

  • X5 BUS :  SWANSEA

  • X6 BUS :  SWANSEA

  • By plane

    CARDIFF WALES At 56km / 34.8 miles

  • By train

    SWANSEA TRAIN STATION At 2km / 1.24 miles

GPS :51.619988, -3.911852

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Twin room with 2 beds

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Brand New : Double SweetRoom by ibisNon contractual photo

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Brand New : Twin SweetRoom by ibisNon contractual photo

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

HOTEL

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel:

Lunch

00:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 150 m²

  • Maximum capacity: 40 people

Find out more

Our guest reviews for
ibis Swansea

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,681 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,025 reviews

Very disappointing

Customer review rating 4.3/5

Peter C. Families - 13/01/2021 Confirmed reviews ALL

I booked with yourselves as you had power charger for my electric car. In the event personal from the operator, Polar, kept me out in the cold and rain for at least 30mins before eventually a test showed the power point was inoperable. I was directed to junction 47 (I think) to a services station to get a double charge as I was nearly out on power. Junction 47 was a spaghetti one and, it took me a while in the dark to find it. The bottom line, I'm 82 having left home in Surrey at 7.04am attended my Sister's funeral and, collapsed on the bed after 7.30pm. It is incumbent on yourselves to provide the services you offer

Dear Peter C., Thank you for taking the time to tell us about your experience regarding the charging station. The charging station is situated in our car park but does not belong to the Ibis and is owned and run by an external company. I do believe we provided you with all services that we offer. We upgraded your room complimentary and offered a early check in also complimentary. Sincerely, Linda Monaghan

Good location, clean, quiet hotel.

Customer review rating 4.3/5

P J. Business - 09/01/2021 Confirmed reviews ALL

First of all the staff were excellent, efficient, professional & polite. With the pressures that are imposed on businesses at the moment during the pandemic the staff at the hotel did an excellent job. I was greeted & welcomed on booking in and the staff member was professional in every way. My stay was required as I was assisting with lectures & practical elements for the front line NHS staff. On leaving the hotel & booking out, I explained my reasons for the stay & thanked the reception staff for their continued valuable support & help during my stay. I asked that if I was required again in the Swansea area could I arrange to stay again at tge venue as my experience was a pleasant & satisfied one. A big thank you to all at the Ibis Swansea.

Dear J. P., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your understanding and support during these unprecedented times and we look forward to welcoming you again at our hotel Sincerely, Linda Monaghan Operations Manager

Good stay

Customer review rating 4.3/5

Jo-ann H. Couples - 20/12/2020 Confirmed reviews ALL

Felt very safe at the hotel under the current climate. Room was clean and comfortable and breakfast was great. Everything was better than I expected for a budget room

Dear Jo-Anne H., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda

Excellent stay!

Customer review rating 4.3/5

Alastair T. Couples - 19/12/2020 Confirmed reviews ALL

Excellent stay in a comfortable room, recently refurbished, very clean, quiet, and the check-in and check-out process was very efficient.

Nice and quiet, staff helpful

Customer review rating 4.3/5

Sarah Solo - 18/12/2020 Confirmed reviews ALL

Pleasant stay

Dear SARAH J., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda

Short Getaway

Customer review rating 4.3/5

Anonymous Couples - 17/12/2020 Confirmed reviews ALL

Needed a night away from home to recharge batteries

Perfect as usual

Customer review rating 4.3/5

Andrea Families - 14/12/2020 Confirmed reviews ALL

The Ibis is our go-to hotel when staying in Swansea. The staff are friendly and welcoming and genuinely eager to make our stay comfortable. The public areas and bedrooms are always clean and tidy.

comfortable stay

Customer review rating 4.3/5

D S. Couples - 13/12/2020 Confirmed reviews ALL

Very clean and comfortable room, covered the Covid aspect well felt safe at all times

Customer review rating 4.3/5

Lyn B. Couples - 12/12/2020 Confirmed reviews ALL

The lady on reception was amazing. She was pleasant and efficient and made us feel welcome.

Bright and cheerful.

Customer review rating 4.3/5

David Couples - 12/12/2020 Confirmed reviews ALL

Staying here in the past has always been an enjoyable experience but since the government compliance laws, nothing is the same. Paper cups and wooden sticks for spoons, and no room service. The restaurant was shut too. We drove into the city and ate there. If you can eat elsewhere then why not at the hotel? Even the staff look downhearted. All very sad.

Relaxing stay

Customer review rating 4.3/5

Julie Business - 11/12/2020 Confirmed reviews ALL

Needed rest and had one, made caring un-stressful.

As friendly as ever

Customer review rating 4.3/5

Ian W. Families - 07/12/2020 Confirmed reviews ALL

Despite the obvious restrictions due to Covid-safe practices the staff remain upbeat and friendly.

Good location

Customer review rating 4.3/5

Rob B. Business - 02/12/2020 Confirmed reviews ALL

Staff very welcoming and very helpful. Rooms are comfy good TV a nice hot shower.

Good stay

Customer review rating 4.3/5

Doreen K. Couples - 29/11/2020 Confirmed reviews ALL

Very welcoming.

Dear DOREEN k., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Good stay

Customer review rating 4.3/5

Joanne Couples - 28/11/2020 Confirmed reviews ALL

Room was great, everything I needed.

Excellent service

Customer review rating 4.3/5

Francesco B. Couples - 27/11/2020 Confirmed reviews ALL

Our experience was by far an excellent experience from the customer service, staff, domestic services 5 star service. We never needed to ask for anything, fresh towels every day, caring professional services. Was made to feel at home, the noise of the hotel was minimal , quiet and clean at all times. We highly recommend this hotel. As our stay was quiet long due to waiting for our new home being built but working as a nurse on the frontline coming back to the hotel felt very stress free with little or no complaints. Thank you again to all the staff for looking after my self and partner many thanks francesco b. room 240

Great Reception team

Customer review rating 4.3/5

Sue B. Couples - 24/11/2020 Confirmed reviews ALL

Exceptionally clean and comfortable

Dear SUSAN B., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Hassle free stay in an aging and poorly maintained hotel

Customer review rating 4.3/5

Mark Business - 15/11/2020 Confirmed reviews ALL

Check-in was simple enough. Friendly and efficient staff. Well laid out reception with clear signage and Covid secure measures in place. The room was poor. The floor was dirty. The bathroom had loose tiles on the floor and dirt all over the walls. There was no information about the cleaning and restocking procedure during the stay. The bed was also incredibly hard and uncomfortable. Overall the best I can say is it was a quiet place to sleep for the week but a lot that could have been better.

Dear MARK J., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager
Customer review rating 4.3/5

D. B. Business - 09/11/2020 Confirmed reviews ALL

Receptionist was helpful & polite whilst checking me in. Room was tidy

Dear Brown D., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Mangager

Great stay pleasant and comfortable

Customer review rating 4.3/5

Ken R. Business - 29/10/2020 Confirmed reviews ALL

Great no complaints

Dear KEN R., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will pass your comment on to to Danny in particular. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

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