ibis Swansea Hotel 2 stars

Customer review rating 4.3/5 3,472 reviews
ibis Swansea
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 2 fully-equipped meeting rooms which accommodates 40 guests

  • Free on-site parking for all hotel guests

  • Fogg's Restaurant serves a choice of international cuisine

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Golf course 18 holes (Nearby)
  • Outdoor tennis court (Nearby)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis Swansea

Fabian Way
A483
SOUTH WALES
SA1 8LD
swansea
united kingdom

Check-in from 14h00

Check out up to 12h00

  • 158 BUS :   SWANSEA

  • 224 BUS :   SWANSEA

  • NATIONAL EXPRESS :   SWANSEA

  • SWANSEA PARK & RIDE :  

  • X1 BUS :   SWANSEA

  • X3 BUS :   SWANSEA

  • X5 BUS :   SWANSEA

  • X6 BUS :   SWANSEA

  • By plane

    CARDIFF WALES At 56km / 34.8 miles

  • By train

    SWANSEA TRAIN STATION At 2km / 1.24 miles

GPS :51.619988, -3.911852

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Twin room with 2 beds

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Brand New : Twin SweetRoom by ibis

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

00:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 150

  • Maximum capacity: 40 people

Find out more

Our guest reviews for
ibis Swansea

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,472 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,004 reviews

Return Visit.

TripAdvisor rating 3.5/5

DGLSA11 13/02/2020 TripAdvisor review

Made the 1st visit of 2020 to S Wales and, as before, used Ibis Swansea as our base. The room we were allocated was one that we had occupied on a previous occasion and it was nice to see that it had been give a fresh coat of paint, a new table and chair, and had a new flat screen TV fixed to the wall which was very useful to catch up on rugby highlights. All of the staff we recognised from previous visits and all are so easy to engage in conversation. The Breakfast on offer can set you up for the day but it is important to know when to stop otherwise you might need to follow it with a lie down! ;-] Made use of the bar on a few evenings and one occasion enjoyed a Beef Madras and a pint of local brew "Cwrw Braf" Expect to make a return visit within the next month.

Customer review rating 4.3/5

Bruce Business - 12/02/2020 Confirmed reviews ALL

From start to finish it was fine

Dear BRUCE D., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Never again on a Saturday

Customer review rating 4.3/5

Anonymous Couples - 11/02/2020 Confirmed reviews ALL

Sleep ruined by drunken men shouting in corridor at 1am,and by drunken women at 2am

Dear ALAN B., Thank you for taking the time to tell us about your experience at the ibis Swansea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do remember speaking to you on the Sunday morning and I totally agree with you that It was a terrible night on the Saturday. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Linda Monaghan Operations Manager

convenient location

Customer review rating 4.3/5

Anonymous Couples - 11/02/2020 Confirmed reviews ALL

just needed a bed for the night, it was more than sufficient and the breakfast was good

Dear COLIN S., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Good location

Customer review rating 4.3/5

David R. Friends - 10/02/2020 Confirmed reviews ALL

Clean, friendly staff, good food and bar reasonably priced

Dear DAVID r., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Good service

Customer review rating 4.3/5

Anthony Friends - 10/02/2020 Confirmed reviews ALL

Hotel was OK breakfast was nearly OK the bacon was very hard left standing to long and also a lack of cutlery ie knives other wise everything was fine

Dear ANTHONY C., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Great stay spoiled by "noisy neighbours

Customer review rating 4.3/5

Barry P. Couples - 10/02/2020 Confirmed reviews ALL

Everything we have come to expect from Ibis but a poor nights sleep due to boisterous activity/ loud chat in the corridor and next door

Dear BARRY P., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do apologise on behalf of your noisy neighbours. Some people can be so inconsiderate. We do take measures to try and control exuberant guests Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Very cheap shows on the cleanness and decoration

Customer review rating 4.3/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Bed hard floors very sticky bathroom shower room dirty

Dear MICHAEL W., Thank you for taking the time to tell us about your experience at the ibis Swansea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linda Monaghan Operations Manager

Great staff

Customer review rating 4.3/5

Andrew Couples - 09/02/2020 Confirmed reviews ALL

Nice stay , quiet hotel , great staff really helpful

Dear ANDREW E., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

A hotel that does what it says on the tin

Customer review rating 4.3/5

John B. Business - 08/02/2020 Confirmed reviews ALL

Ibis is one of the few businesses where the advertising aligns with the experience. No complaints about either

Dear JOHN B., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Good day, lovely staff

Customer review rating 4.3/5

S A. W. Families - 08/02/2020 Confirmed reviews ALL

A couple of niggles, uncomfortable bed, lack of towels and extractor didn’t work but clean, good value and staff were friendly

Dear SUSAN W., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Dissapointing final morning

Customer review rating 4.3/5

Chris G. Friends - 07/02/2020 Confirmed reviews ALL

I stay here regularly, this is 1st time we have been disappointed as house keeping tried coming in room approx 11:15 am when check out is 12, my fiancee and i were showering and preparing to leave. Unwanted intrusion. We had friends also staying and she done same. When i took a bag to car maid shouted to other one that our room was empty, i had to tell them no it isnt my partner was dressing still well before check out. I asked why they were coming in rooms early and they denied it. The woman who tried coming in room had foreign accent, the younger lady who argued with me seemed to have local accent to swansea. Recent stays the room has been set for 1 when booking has been for 2. I really like this hotel and i think its a bargain with great location. Just letting itself go a little, also pungent smell of cannabis people obviously smoking.

Dear CHRISTOPHER G., We very much appreciate your comments regarding your stay at the ibis Swansea. I spoke to housekeeping straight away as you were going to the car. Please be assured that we are currently taking action regarding them going into rooms before the check out time and we do not condone their actions in any way. Please accept my sincere apologies on their behalf. Thank you again for sharing your experience, and we hope your next visit will be more pleasant then the previous one. Sincerely, Linda Monaghan Operations Manager
Customer review rating 4.3/5

Brian Y. Couples - 06/02/2020 Confirmed reviews ALL

4th visit always excellent

Dear Brian Y. We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. we are Proud to maintain that excellence for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good

Customer review rating 4.3/5

Sharon Solo - 05/02/2020 Confirmed reviews ALL

One if the best hotels I’ve stopped in

Dear Sharon B., Thank you so much for your kind words, the staff will be delighted when I share with them your comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.3/5

Peter M. Business - 05/02/2020 Confirmed reviews ALL

Unfortunately theer was a fault with the power to the sockets in my room which meant I couldnt watch TV, charge my mobile or use the radiator. Having said that the Hotel did try to fix it and couldn't solve the problem, Also, the rooms werte fully booked so they couldnt move me to another room. Although to be fair they didnt charge me for the room so wasn't all bad.

Dear PETER M., Thank you for taking the time to tell us about your experience at the ibis Swansea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linda Monaghan Operations Manager

Excellent customer service ,

Customer review rating 4.3/5

Susanne Families - 04/02/2020 Confirmed reviews ALL

All the staff were welcoming , efficient , excellent all round service. The public areas and our room were very comfortable, clean and warm , with pleasant modern decor. The food was very good and nicely served . Excellent all round value for money .

Dear SUSANN S., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will let Oliver know you appreciated his assistance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Enjoyable Weekend

Customer review rating 4.3/5

Anonymous Couples - 04/02/2020 Confirmed reviews ALL

Stayed at the ibis Swansea many times and love the friendly atmosphere and service we have every time we stay. Breakfast you have a lot of choice and the food is lovely. The room has everything we want and the dog settles really well.

Dear PAUL N., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager
Customer review rating 4.3/5

Anonymous Couples - 04/02/2020 Confirmed reviews ALL

Clean and tidy and very helpful staff

Dear GARETH M., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Really good budget hotel with parking

Customer review rating 4.3/5

Hilary D. Solo - 04/02/2020 Confirmed reviews ALL

I have to travel to Swansea a lot and this is by far the best value for money hotel I have tried. Well located for the city centre with good facilities and parking. The rooms are well nice, clean and have everything you need. The staff are very friendly and helpful.

Dear Hilary D., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Far better value than the Village Hotel next door.

Customer review rating 4.3/5

Kev Solo - 03/02/2020 Confirmed reviews ALL

Had a dinner Saturday night in the village hotel. Always stay in the IBIS the night before as it is better value all round compared to, two nights in yhe Village.

Dear KEVIN H., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager
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