ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.5/5 495 reviews

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Description

Hotel extras

  • Great value for money and convenient free parking

  • Friendly and professional service  nothing is too much trouble

  • Excellent transport links, including buses, trains and M4 access

  • Clean, quiet, modern rooms with free Wi-Fi

  • High-quality food and drink, including a breakfast buffet

Our accommodation(s)

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Room 1

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

The stylish restaurant at this hotel in Swansea basks in natural light and serves energy-boosting breakfasts as well as evening meals with an international flavour. There are light bites, vegetarian dishes and gluten-free options to cater for every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  495 reviews

Customer review rating 4.0/5

Rebecca L. Couples - Confirmed reviews ALL

Hi Rebecca, wow! Your glowing review just brightened our day. Thank you! We are really glad you found our place handy for exploring Swansea and that your time here was relaxed and easygoing. Hearing that you’d be happy to return makes all our hard work worth it! It is great you again enjoyed a pleasant and comfortable stay with us. We’re already counting down the days until your next visit. All the best, Kate Davies, General Manager

Customer review rating 4.0/5

Neil D. Couples - Confirmed reviews ALL

Hi Neil, You just brightened up our day with this fantastic review! We love hearing that you found everything clean and easy on your visit, and our team made you feel right at home from the moment you arrived. It’s awesome that parking worked out so well and you appreciated the handy location. We’re especially glad that our front desk team could help you with your account so quickly and that your loyalty experience was a definite win. Thanks again for mentioning our reception crew, it means a lot that your stay was smooth the whole way through. We hope you choose to come back on any future trips you make to Swansea. Best wishes, Kate Davies, General Manager

Customer review rating 4.5/5

Ashley B. Solo - Confirmed reviews ALL

Hello B., Thanks for sharing your thoughts on our hotel! We’re so pleased you found your stay comfy and convenient, and it means a lot to know you enjoyed the vibe of your room. Our team always tries to make everyone feel welcome and supported, so your shoutout about our crew being kind and quick with solutions truly makes us happy. Hearing that our spot in Swansea and the smoothness of your experience stood out for you is just the cherry on top. We can’t wait to see you again. Take care, Kate Davies, General Manager

Customer review rating 2.5/5

Michael D. Couples - Confirmed reviews ALL

Hello Michael, Thanks for taking a moment to leave a review. We are pleased to hear you found booking your stay with us straightforward and hassle-free. That said, we are truly sorry to hear that some aspects of your visit left you dissatisfied. It’s clear from your comments that comfort, the variety and freshness of food, room furnishings, temperature control, and value all missed the mark for you this time. Our team aims to provide a reliable breakfast experience, comfortable in-room features, and practical amenities, so it’s disappointing that your expectations were not met, especially when you told us things have slipped compared to your previous visit. Your suggestions for practical improvements, like extra hand towels and more places to put your things, are genuinely valued by our team. We also take note of your concerns about the sustainability efforts and loyalty programme experience, and we will reflect on your feedback moving forward. We hope you’ll be back for a better time. Take care, Kate D., General Manager

Customer review rating 1.5/5

Koen V. Business - Confirmed reviews ALL

Hi Koen, Thanks for finding the time to share your feedback with us. It’s great to hear you found the breakfast buffet options suited your preferences. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. Our team regrets that the meal variety and overall food experience during dinner missed the mark for you, and we completely understand your disappointment with the overall cost and value you experienced. We always aim to offer a balanced and satisfying visit, so we will definitely take your comments into consideration, including the impression you had about our service. We hope that you will return in the future so that we can make it up to you. All the best, Kate Davies, General Manager

Other web-users rate our hotel

  • 324 reviews 8.4/10 Location
  • 553 reviews 6.8/10 Room
  • 636 reviews 9.5/10 Service
  • 10 reviews 8.6/10 WiFi
  • 283 reviews 7.1/10 Cleanliness
  • 219 reviews 7.5/10 Breakfast
  • 111 reviews 5.5/10 Food

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