ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.6/5 463 reviews

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Description

Hotel extras

  • Great value for money and convenient free parking

  • Friendly and professional service  nothing is too much trouble

  • Excellent transport links, including buses, trains and M4 access

  • Clean, quiet, modern rooms with free Wi-Fi

  • High-quality food and drink, including a breakfast buffet

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

The stylish restaurant at this hotel in Swansea basks in natural light and serves energy-boosting breakfasts as well as evening meals with an international flavour. There are light bites, vegetarian dishes and gluten-free options to cater for every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  463 reviews

Customer review rating 3.0/5

Sze S. C. Couples - Confirmed reviews ALL

Noisy facing the road.

Hey there, Sze! We’re so grateful you took the time to share your thoughts with us. We’re glad our location worked well for your needs during the driving test. That said, we’re sorry your room’s environment affected your rest. Our front desk team can help guests select quieter parking-facing rooms upon request. We’ve noted your feedback about value as we aim to keep our rates competitive. We hope to see you again. Cheers, Kate Davies, General Manager

Customer review rating 5.0/5

Gaynor B. Couples - Confirmed reviews ALL

Having stayed here many times we have always had an excellent experience.

Hey Gaynor B., It’s great to receive this feedback about your recent visit. It’s wonderful to hear you’ve consistently enjoyed your stays at ibis Swansea. We’re thrilled our team made such a positive impression and that you value being part of our ALL Accor community. Your loyalty through our website means the world to us! We can’t wait to see you again. All the best, Kate Davies, General Manager

Customer review rating 2.0/5

Lizzie D. Couples - Confirmed reviews ALL

Check in was okay Our room was on the top floor at the furthest point. I feel that we had booked a room with a dog so we had more stuff to carry it would be good to have a room located on the ground floor. The room was dirty. There was stuff left in the bin, marks on the sheets and brown stains on the carpet. The room was boiling hot with no AC or fan. People were smoking weed in their rooms in the night which caused our room to smell.

Hi Lizzie, We hear you loud and clear; thanks for sharing. We’re truly sorry your stay didn’t meet your expectations. Our team takes room standards seriously and we’ll review your comments about the housekeeping. Fans are available upon request at reception, and we encourage guests to reach out during their stay for immediate assistance. We also note your feedback about pet booking rates, direct bookings through our website often include special offers, and we’d be happy to help navigate these options for future visits. We hope to see you again soon. Cheers, Kate Davies, General Manager

Customer review rating 4.5/5

Lesley B. Friends - Confirmed reviews ALL

Easy to find off the main road and parking. My room was on the ground floor, very clean, lovely size shower, good size towels, comfortable bed, friendly staff and a good size tv. I asked for my room to be cleaned everyday - wonderful job, bins emptied, beverages replenished.

Hi there Lesley, This glowing review made our day! It’s fantastic you had such a positive experience at ibis Swansea! Your kind words about the spotless room, cozy bed, and refreshing shower made our day. We’re especially pleased our team’s friendliness and the daily housekeeping service stood out, our cleaner in room 27 will be delighted to hear your shout-out! We can’t wait to welcome you back for another epic stay. Take care and happy travels! Kate Davies, General Manager

Customer review rating 5.0/5

Ceinwen D. Families - Confirmed reviews ALL

Great

Hello Ceinwen! Your positive review is the pep in our step today. We appreciate it! We’re thrilled your family enjoyed your time at ibis Swansea. It’s fantastic to hear Maria made such a positive impression, our team loves helping guests feel welcome. We’re also glad our Accor ALL App made booking straightforward for you, and we appreciate your loyalty as a Silver member. Your support means everything! We can’t wait to welcome you back. Cheers, Kate Davies, General Manager

Other web-users rate our hotel

  • 341 reviews 8.5/10 Location
  • 598 reviews 7/10 Room
  • 663 reviews 9.5/10 Service
  • 11 reviews 9.2/10 WiFi
  • 302 reviews 7.3/10 Cleanliness
  • 230 reviews 7.7/10 Breakfast
  • 162 reviews 9.2/10 Value

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