ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.5/5 800 reviews

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Fabian Way, A483, SOUTH WALES, SA1 8LD SWANSEA, United Kingdom

Description

Hotel extras

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Telephone
Fax +4400000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  800 reviews

TripAdvisor Rating  3.5/5  1,095 reviews

Not the best

TripAdvisor rating 2.0/5

Gracieloulou3 TripAdvisor review

Stayed here for one night to attend a party in a nearby hotel. Wasn't the best but the staff were friendly. There were a lot of people staying as emergency housing and the room smelt of wet dog. The bed was a timber creaky structure. The room was clean although carpet was filthy with stains. The towels looked used in the bathroom and looked like they hadn't been replaced from the previous guests. The people staying whilst waiting for housing were in the bar area in their pyjamas and it felt like we were staying at a hostel more than a hotel. Wasn't worth the money paid and would not consider this hotel in the future. Quite disappointed really as stayed at many ibis hotels without fault previously.

Dear Gracie, Thank you for taking the time to share your review. It's great to hear that our staff made a positive impression on you; they truly are the heartbeat of our hotel. We're sorry to hear about the other aspects of your stay that didn't meet your expectations. While we're known for our cleanliness, it seems we missed the mark in your room's carpet condition – rest assured, this isn't the norm. Our towel policy ensures they're replaced only when on the floor, so what you encountered seems unusual. It's also worth mentioning that our hotel serves a diverse clientele, including those in need of emergency housing, and we strive to make everyone's stay comfortable. Please note our housing guests are not allowed pets. Pets are welcome only with our hotel guests that are here for other purposes. We do appreciate your candid feedback, which we'll take on board to ensure a better experience for all our guests. We hope to welcome you again in the future. Best wishes, Kate Davies, General Manager

Good location.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Have stayed here several times and have never been disappointed.

Dear Guest, Thank you very much for your kind review. We are thrilled to hear that you found our location to be great and our team to be professional. It is always our goal to provide exceptional service to our valued guests like you. It would be a pleasure to welcome you back. Best wishes, Kate Davies, General Manager

Great team and great stay

Customer review rating 5.0/5

Nick Business - Confirmed reviews ALL

This time it read a quick overnight stay. The usual warm greeting from Maria and checked in within minutes. Lovely quiet room with piping hot shower! Great night of sleep and I was refreshed and in the road at 730. No hassle stay and a really nice evening of deep sleep. Just the job!

Dear Nick, Thank you very much for this kind review of your recent stay. We are delighted to hear that you appreciated our fast and great service, as well as the quality of your room. Our team strives to provide a comfortable and enjoyable stay for all our guests, and your kind words are truly encouraging. We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

Well located

Customer review rating 4.0/5

Elaine W. Solo - Confirmed reviews ALL

Stay was nice duvet not warm enough also drawers needed for clothes staff very friendly

Dear Elaine, We would like to thank you for this review about your recent experience in our hotel. It's great that you appreciated our location. We would love to hear any suggestions that you might have on how we can make the dining experience at our hotel even better. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Kate Davies, General Manager

Usual high standards

Customer review rating 5.0/5

Mick Business - Confirmed reviews ALL

Great stay as always, clean and comfortable rooms, attentive team

Dear Mick, Thank you very much for this kind review of your recent stay. We're thrilled to hear that our team made a positive impact on your stay, they truly are brilliant!😉 We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

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Other web-users rate our hotel

  • 470 reviews 8.9/10 Location
  • 839 reviews 6.9/10 Room
  • 843 reviews 9.6/10 Service
  • 21 reviews 8.7/10 WiFi
  • 446 reviews 7/10 Cleanliness
  • 296 reviews 8/10 Breakfast
  • 243 reviews 9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.