ibis Swansea Hotel 2 stars

The welcome from the staff on the desk was fantastic, room was great apart from the noise from the road at the back. Very noisy all night Breakfast was almost inedible

Customer friendly and accommodating

enjoyed the stay staff were willing and helpful especially Linda on the front desk in the mornings of our stay

Only one night, hotel was clean and staff very helpful

First of all the staff were excellent, efficient, professional & polite. With the pressures that are imposed on businesses at the moment during the pandemic the staff at the hotel did an excellent job. I was greeted & welcomed on booking in and the staff member was professional in every way. My stay was required as I was assisting with lectures & practical elements for the front line NHS staff. On leaving the hotel & booking out, I explained my reasons for the stay & thanked the reception staff for their continued valuable support & help during my stay. I asked that if I was required again in the Swansea area could I arrange to stay again at tge venue as my experience was a pleasant & satisfied one. A big thank you to all at the Ibis Swansea.

Felt very safe at the hotel under the current climate. Room was clean and comfortable and breakfast was great. Everything was better than I expected for a budget room

Excellent stay in a comfortable room, recently refurbished, very clean, quiet, and the check-in and check-out process was very efficient.

Pleasant stay

Needed a night away from home to recharge batteries

The Ibis is our go-to hotel when staying in Swansea. The staff are friendly and welcoming and genuinely eager to make our stay comfortable. The public areas and bedrooms are always clean and tidy.

Very clean and comfortable room, covered the Covid aspect well felt safe at all times

The lady on reception was amazing. She was pleasant and efficient and made us feel welcome.

Staying here in the past has always been an enjoyable experience but since the government compliance laws, nothing is the same. Paper cups and wooden sticks for spoons, and no room service. The restaurant was shut too. We drove into the city and ate there. If you can eat elsewhere then why not at the hotel? Even the staff look downhearted. All very sad.

First time ever taken my 2 jack russell dogs in to a hotel, thought it may have been different, but no it was the same as id it was just me and my husband reception staff very friendly, clean room and not far from the town

This is one of our all time favourite hotels. Its an easy walk into the centre of Swansea and the Maritime Quarter with all its lovely bars and restaurants. Also plenty of free parking. A nice drive out onto the stunning Gower peninsular with its beaches and headlands. A wonderful post lockdown break. The staff are friendly and helpful and I love the walk in shower The only downside is that the rooms themselves have been refurbished in a rather unpleasant way. Spotlessly clean of course but with hard flooring and poor storage which is the only reason this hotel does not get top marks.