ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.5/5 695 reviews

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Fabian Way, A483, SOUTH WALES, SA1 8LD SWANSEA, United Kingdom

Description

Hotel extras

  • Great value for money and convenient free parking

  • Friendly and professional service  nothing is too much trouble

  • Excellent transport links, including buses, trains and M4 access

  • Clean, quiet, modern rooms with free Wi-Fi

  • High-quality food and drink, including a breakfast buffet

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Telephone
Fax +4400000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

The stylish restaurant at this hotel in Swansea basks in natural light and serves energy-boosting breakfasts as well as evening meals with an international flavour. There are light bites, vegetarian dishes and gluten-free options to cater for every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  695 reviews

TripAdvisor Rating  3.7/5  1,099 reviews

Customer review rating 4.0/5

Kimberley S. Friends - Confirmed reviews ALL

Arrived almost at midnight, called ahead staff were looking out for us as the door is locked at 11pm. Room was clean and comfy. Only issue is thin walls , person next door tv and coughing till 2am . Great location lovely walk to town and to arena for concert.

Dear Kimberley, We would like to thank you for this review about your recent experience in our hotel. It’s fantastic to hear that you found the room clean and comfy, and our location ideal for a lovely walk to town and the arena. We’re thrilled our staff could assist you with a smooth late-night check-in. We apologize if the sound insulation wasn’t as effective as we’d like; while our hotel doesn’t have soundproof rooms, we’re always looking for ways to improve our guests’ comfort. We appreciate your understanding and are glad this didn’t overshadow the positives of your stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Kate Davies, General Manager

Noisy and hard to sleep.

TripAdvisor rating 2.0/5

Timothy H TripAdvisor review

stay for four nights as having a family and friend trip. Noise come from door and window, I can hear what the people speaking outside the room and walking the hotel corridor. at the last night during stay, seems there have a group of girl come to stay, they keep running, laughing, banging other room door around 12:00am - 2:15am without any one stop or remind them to let other stay in the hotel need sleep. and they only have room for two, so not good for family of four people.

Hi Timothy, Thanks for taking the time to share your feedback. It's distressing to hear that noise disturbances affected your stay, especially with the late-night ruckus mentioned. Please be assured there were staff on the floor dealing with this. Just have to bring to your attention, it was not the Irish girls running about, it was guests whom had nothing to do with the young group,and the issues were swiftly dealt with. We always aim to ensure a peaceful environment and regret any inconvenience caused. Our team is here round-the-clock to address such issues, and we encourage guests to contact us at any hour for assistance. While we don't have family rooms as stated on the website. our team is happy to assist in finding the best possible accommodation solutions within our hotel for all our guests, including those traveling with family. We hope you will give us another chance to welcome you back for a more enjoyable stay in the future. Kind regards, Kate Davies, General Manager

Short break in Wales.

Customer review rating 4.5/5

Neil C. Solo - Confirmed reviews ALL

Very clean hotel. Staff very friendly and superb breakfast. Only down side was I arrived on a Sunday went to bar and it had run out of draught lager. When I left on Wednesday still no draught lager.

Dear Neil, Thank you for taking the time to share your review. We are pleased to know that you appreciated the warm welcome offered by our team as well as our tasty breakfast buffet. We are always glad to help our guests start the day off right with a quality meal! Please know that we have taken good note of your comment regarding the bar, and we will certainly take this suggestion into consideration. We hope we will have the opportunity to see you again in the future. Best regards, Kate Davies, General Manager

Tired rooms

Customer review rating 3.0/5

Paul H. Business - Confirmed reviews ALL

Staff were helpful and breakfast was good. However the rooms look dated and in need of a deep clean

Dear Paul, Thank you for taking the time to share your review. It’s fantastic to hear that our staff made a great impression and that you enjoyed our breakfast offerings - we do take pride in providing a diverse spread to kickstart the day! On the flip side, I’m sorry to hear about your concerns regarding the room’s cleanliness. We renovated a portion of our rooms recently, and while not all are updated yet, we always strive to ensure every guest has a comfortable and clean stay. Rest assured, we’ll look into this to ensure it’s an isolated incident that doesn’t repeat. We hope we will have the opportunity to see you again in the future. Best regards, Kate Davies, General Manager

Customer review rating 4.0/5

Sandra G. Friends - Confirmed reviews ALL

Easy access to Swansea centre. The room was clean and staff were all friendly.

Dear Sandra, We would like to thank you for this review about your recent experience in our hotel. We’re thrilled to hear that our hotel’s location made your visit to Swansea centre a breeze. It’s fantastic that the cleanliness of our rooms met your expectations - our housekeeping team really does take pride in their work. And we’re over the moon that our staff’s friendliness added to the warmth of your stay; they’re truly the stars of the show. We’re here to make sure all our guests have a comfortable and enjoyable stay, so if there’s ever anything that needs our attention, we’re all ears! The entire team really hope we can welcome you back on a future occasion. Kindest regards, Kate Davies, General Manager

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Other web-users rate our hotel

  • 433 reviews 9/10 Location
  • 754 reviews 6.7/10 Room
  • 765 reviews 9.6/10 Service
  • 17 reviews 8/10 WiFi
  • 389 reviews 7.3/10 Cleanliness
  • 260 reviews 8.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.