ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.5/5 507 reviews

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Description

Hotel extras

  • Great value for money and convenient free parking

  • Friendly and professional service  nothing is too much trouble

  • Excellent transport links, including buses, trains and M4 access

  • Clean, quiet, modern rooms with free Wi-Fi

  • High-quality food and drink, including a breakfast buffet

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

The stylish restaurant at this hotel in Swansea basks in natural light and serves energy-boosting breakfasts as well as evening meals with an international flavour. There are light bites, vegetarian dishes and gluten-free options to cater for every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  507 reviews

TripAdvisor Rating  3.7/5  1,105 reviews

Customer review rating 5.0/5

Janet H. Couples - Confirmed reviews ALL

As they always are , the staff at the Ibis were very friendly and helpful. They go out of their way to help you and ensure you enjoy your stay .

Customer review rating 4.0/5

Richard B. Couples - Confirmed reviews ALL

Good staff,nice bedroom,only small problem bathroom looked a bit tried,great location

Customer review rating 4.0/5

Gianluca M. Families - Confirmed reviews ALL

Very agreeable

Hello Gianluca! Your positive review is the pep in our step today. We appreciate it! It’s great to hear your family trip with us was enjoyable and that you found booking through our website straightforward. We’re especially pleased everything went smoothly from check-in to your overall stay. That said, we’re sorry the Wi-Fi speed didn’t meet your expectations during your visit. Our team is continuously working with providers to enhance connectivity for all our guests, and we’ll definitely look into this further. Lastly, a big thank you for being part of our ALL Accor community! We’ll make sure Oliver and Tom receive your shoutout, they’ll be thrilled to know they contributed to your positive experience. It would be lovely to welcome you again. Wishing you all the best, Kate Davies, General Manager

Customer review rating 5.0/5

Sarah M. Families - Confirmed reviews ALL

Although a very late check in, we had a warm welcome from reception. Our stay was comfortable and easy. A great location, rooms are clean and comfortable.

Hi Sarah! It’s kind of you to leave this awesome review.😊 We’re thrilled you enjoyed your recent stay at ibis Swansea! It’s fantastic to hear our team made you feel welcome upon arrival, even with the later check-in timing. We always aim to create a hassle-free experience, so knowing your room provided comfort and ease throughout your family trip means a lot. That said, we completely understand unexpected delays can affect travel plans. Our front desk operates 24/7 to accommodate varied schedules, and we’ll keep working to streamline arrival processes for everyone. Finally, we’re glad our spot near Swansea Beach and local attractions added convenience to your visit. The Gower Peninsula’s coastal walks make for perfect family adventures right on our doorstep! It would be great to welcome you back soon! Take care 😊 Kate Davies, General Manager

Customer review rating 4.5/5

Michelle E. Couples - Confirmed reviews ALL

I stayed at the Ibis Hotel Swansea and had a pleasant overall experience. The room was clean, tidy, and comfortable, which made my stay enjoyable. The staff were especially kind, friendly, and welcoming, and they were always happy to help. The only downside was the breakfast. The bacon was overcooked, and the selection of food was quite limited. With more variety and better preparation, the breakfast would be much better. Overall, the hotel is good value for a short stay, mainly because of the cleanliness and the excellent staff service.

Greetings, Michelle! You rock for leaving us such a helpful review! We’re thrilled you enjoyed your stay at ibis Swansea! It’s fantastic to hear our team’s welcoming vibe made you feel right at home. Our rooms are designed to be spotless sanctuaries after a day exploring, so we’re glad yours hit the mark. That said, we’re sorry some breakfast elements didn’t meet expectations. Our chefs aim to balance efficiency with quality, and we’ll definitely revisit our morning offerings. On the ALL front, we usually give members extra perks , drop us a line next time so we can make it right! We’re chuffed our location worked well for your Swansea adventures. Don’t forget there’s a cheaper continental option if you want to mix up your morning fuel next visit! We hope to welcome you back in the future. Best wishes, Kate Davies, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 378 reviews 8.6/10 Location
  • 666 reviews 7/10 Room
  • 701 reviews 9.6/10 Service
  • 13 reviews 9/10 WiFi
  • 347 reviews 7.5/10 Cleanliness
  • 242 reviews 8/10 Breakfast
  • 172 reviews 9/10 Value

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