ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.5/5 945 reviews

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Fabian Way, A483, SOUTH WALES, SA1 8LD SWANSEA, United Kingdom

Description

Hotel extras

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Telephone
Fax +4400000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  945 reviews

TripAdvisor Rating  3.5/5  1,093 reviews

Great stay . Very good staff.

Customer review rating 5.0/5

Darren C. Families - Confirmed reviews ALL

Clean . Good location but the biggest asset is the staff . Friendly knowledgeable well done . Especially Tom he went above and beyond thanks Tom .

Dear Darren, Thank you very much for this kind review of your recent stay. It is rewarding to know that you had such a pleasant time at our hotel. Your kind words about the service you receive from our team members are much appreciated. We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

Great staff

Customer review rating 4.0/5

Su B. Business - Confirmed reviews ALL

Mostly good. I find the design of the rooms a bit gaudy, but that's subjective, it didn't detract from my stay. The one bad thing is that the pillows are too hard, impossible to sleep on. The staff on the other hand are fabulous, every one of them.

Dear Su B., We would like to thank you for this review about your recent experience in our hotel. It's great to know you enjoyed your time with us but if we had known about this we would have done our best to find a more comfortable solution. We want all our guests to have a relaxing stay so will keep your comment in mind. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Kate Davies, General Manager

Comfortable and quiet

Customer review rating 4.5/5

Lee-ann T. Families - Confirmed reviews ALL

The room was clean and comfortable, it was very quiet overnight, the staff were very pleasant. It was the only hotel I could find with parking included.

Dear T., We would like to thank you for this review about your recent experience in our hotel. We're thrilled to hear that you found your room to be clean and comfortable, and that the tranquility of the night helped you get a good rest. Our team works hard to ensure that every guest has a pleasant stay, so your kind words mean a lot to us. Plus, our free parking is indeed a handy perk for those traveling with a car – glad you appreciated it! It's great to know that our staff made a positive impression; we think they're quite wonderful too! The entire team really hope we can welcome you back on a future occasion. Kindest regards, Kate Davies, General Manager

Great for our overnight stay

Customer review rating 4.5/5

Louise Families - Confirmed reviews ALL

Friendly and helpful staff. Room was good and had obviously had some decoration. Great breakfast with plenty of choice - especially considering not a large area

Dear Louise, We would like to thank you for this review about your recent experience in our hotel. I'm chuffed to hear that our team made a great impression and that you found your room to be up to snuff after its recent spruce up. We take pride in our Sweet Bed by ibis, so it's brilliant to know it gave you the best night's sleep ever! And I have to agree, our breakfast spread really is something to write home about - it's the fuel you need for a day of exploring Swansea. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Kate Davies, General Manager

Great stay . Wonderful friendly staff .

TripAdvisor rating 5.0/5

Journey31556023886 Families - TripAdvisor review

Wonderful find . Clean room great facilities. We came to drop our daughter down at the university. Pet friendly free parking but big shout out to the friendly staff especially Tom . He is a brilliant asset to the hotel friendly and goes above and beyond . Will definitely return second time now stayed with Ibis will definitely be first choice when looking for the next outing . Thank you

Dear Journey, Thank you very much for your kind review. It's heartwarming to hear that you found our hotel a great spot for your stay while dropping your daughter off at the university. We're thrilled that our clean rooms and facilities hit the mark for you! A big thank you for recognizing Tom's efforts; he sure is a star in our team, always ready to go the extra mile. We're also glad that our pet-friendly policy and free parking added convenience to your stay. Remember, the next time you're here, our diverse breakfast spread awaits to start your day on a delicious note! It would be a pleasure to welcome you back. Best wishes, Kate Davies, General Manager

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Other web-users rate our hotel

  • 501 reviews 9/10 Location
  • 898 reviews 6.7/10 Room
  • 920 reviews 9.6/10 Service
  • 22 reviews 8.9/10 WiFi
  • 484 reviews 6.8/10 Cleanliness
  • 321 reviews 8.4/10 Breakfast

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