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ibis Swansea Hotel 2 stars

Customer review rating 4.3/5 3,715 reviews

ALLSAFE approved hotel

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Room 1

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Children's age

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ibis Swansea
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+ 17 Services

Hotel extras

  • 2 fully-equipped meeting rooms which accommodates 40 guests

  • Free on-site parking for all hotel guests

  • Our hotel has obtained the ALLSAFE cleanliness and prevention label, verified by Clifton.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Golf course 18 holes (nearby)Paying
  • Outdoor tennis court (nearby)
Business services
  • 2 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Swansea

Fabian Way
A483
SOUTH WALES
SA1 8LD swansea
united kingdom

Tel: +441792957020

Fax: (+44)

Check-in from 14h00

Check out up to 12h00

  • 158 BUS :  SWANSEA

  • 224 BUS :  SWANSEA

  • NATIONAL EXPRESS :  SWANSEA

  • SWANSEA PARK & RIDE : 

  • X1 BUS :  SWANSEA

  • X3 BUS :  SWANSEA

  • X5 BUS :  SWANSEA

  • X6 BUS :  SWANSEA

  • By plane

    CARDIFF WALES At 56km / 34.8 miles

  • By train

    SWANSEA TRAIN STATION At 2km / 1.24 miles

GPS :51.619988, -3.911852

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Twin room with 2 beds

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Brand New : Twin SweetRoom by ibis

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

HOTEL

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel:

Lunch

00:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 150

  • Maximum capacity: 40 people

Find out more

Our guest reviews for
ibis Swansea

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,715 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,029 reviews

Great stay

Customer review rating 5.0/5

M. P. Solo - 09/05/2021 Confirmed reviews ALL

I have stayed at IBIS Swansea on many occasions - I love the newly refurbished rooms and excellent standards of cleanliness.

Great nights sleep

Customer review rating 5.0/5

Jo… Families - 04/05/2021 Confirmed reviews ALL

Staff complied with social distancing, greeted us in a friendly manner. Room was clean and tidy and we had a great nights sleep.

Good location and clean

Customer review rating 5.0/5

Rita T. Couples - 04/05/2021 Confirmed reviews ALL

We always stay at this hotel it’s always very clean and comfortable We are looking forward to being able to have a drink in the bar again Our little dog is always made welcome by the friendly staff

Good Hotel

Customer review rating 4.5/5

Alan H. Couples - 03/05/2021 Confirmed reviews ALL

Excellent hotel free parking on site.Very good breakfast in a bag picked up at reception and return to room to eat .

Good stay

Customer review rating 3.5/5

Lynn D. Families - 03/05/2021 Confirmed reviews ALL

The staff were nice, the place seemed clean. Given the circumstances of what is allowed I think they did everything they could. I would of liked to of eaten at the hotel and would of been happy to eat in my room, but nowhere to sit other than on our bed. (The small desk area did have a chair but we’re a 2!) Not paying £14 something to eat on my lap!

Good Stay

Customer review rating 5.0/5

R P. Couples - 02/05/2021 Confirmed reviews ALL

Well situated , clean with helpful staff.

Well located, very pleasant room

Customer review rating 4.5/5

Cheng L. Couples - 01/05/2021 Confirmed reviews ALL

We were more pleased with this stay than the last as we were allocated one of the newer rooms. We especially appreciated the extra pillows in the room.

Relaxing stay

Customer review rating 4.5/5

H Solo - 30/04/2021 Confirmed reviews ALL

Although I don’t live that far away, it felt like a little holiday.

Efficient service

Customer review rating 5.0/5

Roger H. Families - 27/04/2021 Confirmed reviews ALL

Very clean and efficient accommodation

Dear ROGER H., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Well organised and staff very helpfull

Customer review rating 4.0/5

Anonymous Business - 27/04/2021 Confirmed reviews ALL

All very well organised, staff very helpful and friendly

Dear NILS C., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Faultless

Customer review rating 4.5/5

Gail Families - 26/04/2021 Confirmed reviews ALL

Girl who provided room key was lovely-(Helen I think) she was very welcoming and helpful. Plenty of space so no COVID worries. Room was spotless and lovely. Great value.

Dear GAIL F., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Short break

TripAdvisor rating 4.0/5

Andrea B 18/04/2021 TripAdvisor review

The staff were friendly, welcoming and helpful as usual. The public areas were clean and there was plenty of hand sanitiser. Our room was clean and comfortable. Everything within the hotels control was of the high standard that we have come to expect. The bar and restaurant were closed due to covid restrictions but food and drink were available to take back to the room. The negatives concern the attitudes of our fellow guests. In the 4 days we were there only one couple wore masks in the communal areas of the hotel despite signs asking for masks to be worn. There was a considerable amount of dog mess on the pavement and grass verges outside the hotel where guests had taken their dogs but had failed to clean up after them. This meant the first 50m of the walk from the hotel into Swansea was extremely unpleasant and necessitated dodging the "land mines". It is such a shame that it is not the hard work done by the exceptional staff that sticks in one's memory, but the lack of consideration from other guests. I hope this is a one off as all our other visits have been memorable for the right reasons.

Great staff

Customer review rating 3.5/5

Andrea Couples - 16/04/2021 Confirmed reviews ALL

The staff were, as usual, very friendly and helpful. The hotel was clean and our room was comfortable. I felt that the hotel had appropriate covid protocols in place to keep guests safe. However, the attitude of fellow guests made us feel uncomfortable. Despite plentiful signage, there was very limited mask wearing in the communal areas of the hotel (I only saw one couple wearing masks during our 4 day stay) and little regard to maintaining social distancing or hand sanitising. Outside the hotel, it was obvious that guests were taking their dogs off the premises to go to the toilet but were not clearing up the mess. For about 50 metres from the entrance to the car park towards the town there was dog faeces all over the pavement and on the grass verges. This was extremely unpleasant and the only way to avoid it was to walk in the road. I think if the hotel allows pets then there should be a facility for disposing of faeces so that the area immediately outside the hotel is kept sanitary for others. It was also clear that the hotel car park was being used as a meeting place for guests, which is understandable as indoor venues are still closed, but a bit of consideration for others would have been appreciated. Each evening we were disturbed by vehicles parked under our window with their engines running. We have nothing but praise for Ibis and its staff who always try to ensure a pleasant stay. It is very unfortunate and disappointing that the behaviour of other guests marred our experience on this occasion.

Dear ANDREA B., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Monaghan Operations Manager

Maria was exceptionally helpful

Customer review rating 4.0/5

Lily M. Families - 14/04/2021 Confirmed reviews ALL

When I arrived I needed help finding my mum who was a bit lost, Maria was super helpful, calmly talked to my mum and organised where we could find eachother! I must admit when we got to our room there were dirty towels and no clean towels, there was a bin full of rubbish and no cups for us. My mum thinks her pillow was dirty, I smelled it I'm not sure I think the bedding was clean.

Good location friendly staff clean good value

Customer review rating 4.5/5

Mike H. Business - 13/04/2021 Confirmed reviews ALL

Always enjoy staying here it’s easy to walk to the centre and beach. Staff are friendly and helpful.

Noisy from the road outside and also inside the hotel

Customer review rating 3.5/5

Sarah Business - 12/04/2021 Confirmed reviews ALL

The bedside lamps did not work. Noisy guests nearby and the main road. Previous stayed and was not near to the road. Wasn't as good as my previous stays.

Easy access to swansea.

Customer review rating 1.0/5

C. Couples - 11/04/2021 Confirmed reviews ALL

Arrived to the hotel with 6 men smoking at the entrance. 2 of which went into the hotel with no masks on. Room was facing the road which was busy all night. Room was ok. Double bed was a nightmare. So hard and my husband and I rolled into each other all night. Pillows were rock solid also. Came here a few years ago and had a similar experience. Hoped things had improved but unfortunately not. Only stayed 1 night due to house hunting in the area. Will not be staying again. Too much of a budget hotel. Needs more comfy beds and pillows. Towels were thin and rough to use.

FIRST TIME IN DOG FRIENDLY HOTEL

TripAdvisor rating 4.0/5

angell93 20/09/2020 TripAdvisor review

First time ever taken my 2 jack russell dogs in to a hotel, thought it may have been different, but no it was the same as id it was just me and my husband reception staff very friendly, clean room and not far from the town

Lovely location

TripAdvisor rating 4.0/5

SleepyMidlands 14/09/2020 TripAdvisor review

This is one of our all time favourite hotels. Its an easy walk into the centre of Swansea and the Maritime Quarter with all its lovely bars and restaurants. Also plenty of free parking. A nice drive out onto the stunning Gower peninsular with its beaches and headlands. A wonderful post lockdown break. The staff are friendly and helpful and I love the walk in shower The only downside is that the rooms themselves have been refurbished in a rather unpleasant way. Spotlessly clean of course but with hard flooring and poor storage which is the only reason this hotel does not get top marks.

Good Location

TripAdvisor rating 5.0/5

Jill F 25/08/2020 TripAdvisor review

Good location with nice walk along the waterfront into Swansea city centre. The rooms were modern and comfortable and onsite parking was available which is always a plus. Never tried the breakfast whilst staying.

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