ibis Swansea Hotel 2 stars

A very good hotel, quiet with very helpful staff

Not too good. Not too bad .

Very helpful and friendly staff

As always Ibis delivered what we expected, good value , and great customer service, we had a couple of issues with the TV and loo but these were sorted very quickly by Maria

Easy to park, room clean and functional, excellent breakfast, better than in many more upmarket hotels I have stayed in. Easy online check in and check out.

Stress free relaxing stay with my Jack Russell

The ibis Swansea is well located and has plenty of food and drink options in the evening . The room was larger than I’d imagined but I was disappointed to see only one pillow each and a thin mattress to sleep on . The bed was not comfortable and the pillow was flat . I left in the morning without a shower as it was dirty all around the bottom of the grout . The whole bathroom looked tired and neglected . On a more positive note breakfast was really good although an extra toaster is needed . Overall it’s a good budget hotel but not for me sorry .

Great location for my needs: easy access to the city (on foot or bike) and on the right side of town for an early getaway. Warm welcome at check-in, the receptionist even remembered me from a previous stay. Remarkable as I was wearing a mask. I was surprised that my room wasn't made up after my first night which I actually prefer as it does seem inefficient to have housekeeping for a two night stay. It would be better to have been warned when I checked in. Great stay and definitely come again.

Excellent, friendly staff. Well located just outside the busy city, along the main road going into the city, but still a quiet night sleep.

First time in fabian area Swansea. Good location for commuting to and from Swansea and Cardiff areas.

We have stayed here quite a few times. The location is good for us and the rooms are comfortable. This time we felt that standards had slipped a bit. Our bedside lights didn't work and there was a lack of electric sockets - one of these was out of action. Towels were in short supply but it was easy to obtain more from Reception. TV and hairdryer were good. The staff, as always, were excellent - very helpful and friendly.

Thank you for your warm welcome and comfortable rooms. ideal for what we were needing.

We were returning to Wales for our mother’s internment, the family and the dog. We had a great stay and felt very welcome. The staff were lovely and Maria was exceptional. She even mentioned an invent that was happening that would have possibly caused us great delays so we avoided that area so we were very grateful. The only thing I would comment on was at 6.50 am the fire alarm went off for three rings. If this was a test could it not be carried out at some more appropriate time? If it was for real then of course it can’t be helped.

Great stay with amazing staff, Olivier - amazingly attentive. Hotel has great location to visit area including beaches. Would definitely recommend it to friends. Beautiful bathrooms with great showers and elegant bathroom decor.

A pleasant stay as usual. The staff were friendly and welcoming. However, the room was unbearably hot due to the lack of air conditioning and the inability to open the window more than a crack. Our sleep was not as restful as it normally is as a consequence.