ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.5/5 517 reviews

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Description

Hotel extras

  • Great value for money and convenient free parking

  • Friendly and professional service  nothing is too much trouble

  • Excellent transport links, including buses, trains and M4 access

  • Clean, quiet, modern rooms with free Wi-Fi

  • High-quality food and drink, including a breakfast buffet

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

The stylish restaurant at this hotel in Swansea basks in natural light and serves energy-boosting breakfasts as well as evening meals with an international flavour. There are light bites, vegetarian dishes and gluten-free options to cater for every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  517 reviews

TripAdvisor Rating  3.7/5  1,105 reviews

Customer review rating 5.0/5

Nick R. Business - Confirmed reviews ALL

Easy check in Lovely warm room and shower with a comfortable bed. I was leaving the next morning and the weather was foul. Before exiting the door at 630am I was asked if I’d like a cup of tea or coffee to help me on my journey by the gentleman on reception! You don’t get that in most hotels! I can’t fault the team on any of my visits but that made my day! A long drive 2 hour drive was made so much easier. Thank you. The team are a credit to you.

Hey Nick! Your kind words are music to our ears. Thanks for the rave review. It’s wonderful to hear your stay at ibis Swansea was so enjoyable. We’re thrilled you found everything from check-in to your cozy room and shower to your liking. Our team always aims to make those early starts a bit easier, so we’re glad the morning gesture brightened your journey. The weather on your departure day sounds less than ideal, but we’re happy our team could provide a small comfort. Your kind words about the staff, especially our Oliver mean a lot – we’ll be sure to pass them along! See you soon! Happy travels, Kate Davies, General Manager

Customer review rating 4.5/5

Brenda H. Families - Confirmed reviews ALL

Good hotel. comfortable rooms, excellent breakfast. The staff were always so helpful with everything. High standard of cleanliness in private and public rooms. Our second visit and we highly recommend this hotel

Dear Brenda, It’s kind of you to post this review of your recent visit. It’s wonderful to hear you had such a comfortable stay during your family visit. Our team works hard to create welcoming spaces and tasty breakfast options, so we’re thrilled these aspects added to your experience. Knowing our cleanliness standards met your expectations means a lot – we take pride in keeping both private and shared areas fresh for every guest. Your kind words about the staff have already been passed along; they’re always ready to go the extra mile. We’re especially grateful you chose to book directly with us after facing challenges online. That personal touch really makes a difference, and we’re here anytime you need assistance with future plans. As Classic members, you’ll continue to enjoy benefits that make each stay even smoother. We can’t wait to see you again on your next visit. All the best, Kate Davies, General Manager

Customer review rating 5.0/5

Roger H. Friends - Confirmed reviews ALL

Always my main choice when staying in Swansea.

Thank you, Roger, for such a positive review 😁 It’s fantastic to hear you enjoyed another stay at ibis Swansea. We’re thrilled everything from our team’s service to your room met your expectations. Knowing you found the booking process straightforward through the ALL App makes our day – we’re always working to keep things hassle-free for our Classic members like you. Thanks again for choosing us as your go-to spot in Swansea. Your loyalty means the world to the whole team! Looking forward to next time. Cheers, Kate Davies, General Manager

Customer review rating 5.0/5

Paul B. Couples - Confirmed reviews ALL

Always friendly staff good location and clean rooms could do with fried eggs in the morning

Hi Paul, Thank you so much for sharing this great review. It’s fantastic to know you enjoyed your stay at ibis Swansea. We’re thrilled our team made such a positive impression—receiving a shout-out from a loyal member like you means the world! Clean, comfortable spaces are always a priority, so we’re glad your room hit the mark. That said, we hear your thoughts on the breakfast spread and loyalty perks. While our buffet offers plenty of options, we’ll definitely keep your suggestion in mind as we evolve our offerings. Similarly, your feedback on programme generosity is noted—it’s great guests like you who help us refine these benefits. On a brighter note, our location makes exploring everything from the Gower Peninsula to Swansea Beach a breeze. Hopefully, you had time to soak up the local vibe! We’d love to see you again ASAP! Cheers 😊 Kate Davies, General Manager

Customer review rating 5.0/5

Kay T. Families - Confirmed reviews ALL

Very welcoming. Rooms comfortable and quiet. Food was good and there was a vast breakfast selection. Housekeeping tho did knock twice in morning they we had late checkout booked which they were not aware of.

Dear Kay, Thanks for this awesome review. It’s wonderful to hear your stay at ibis Swansea was such a positive one for your family trip. We’re delighted our team’s warm welcome and Dean’s efforts made you feel right at home. Your shout-out for the comfortable and peaceful rooms puts a big smile on our faces – creating that cosy, calm atmosphere is exactly what we aim for! Thanks too for highlighting how smooth you found booking through our website. We’re always tweaking things to keep it hassle-free, so your feedback really means a lot. As loyal Classic members, you’ve got those insider perks nailed – we’re chuffed you rate both our hotel and the Accor programme so highly. Until next time. All the best, Kate Davies, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 381 reviews 8.4/10 Location
  • 670 reviews 6.9/10 Room
  • 706 reviews 9.6/10 Service
  • 13 reviews 9/10 WiFi
  • 353 reviews 7.5/10 Cleanliness
  • 239 reviews 8.1/10 Breakfast
  • 173 reviews 9/10 Value

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