ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.6/5 475 reviews

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Fabian Way, A483, SOUTH WALES, SA1 8LD SWANSEA, United Kingdom

Description

Hotel extras

  • Great value for money and convenient free parking

  • Friendly and professional service  nothing is too much trouble

  • Excellent transport links, including buses, trains and M4 access

  • Clean, quiet, modern rooms with free Wi-Fi

  • High-quality food and drink, including a breakfast buffet

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Telephone
Fax +4400000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

The stylish restaurant at this hotel in Swansea basks in natural light and serves energy-boosting breakfasts as well as evening meals with an international flavour. There are light bites, vegetarian dishes and gluten-free options to cater for every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  475 reviews

Customer review rating 5.0/5

Amy S. Families - Confirmed reviews ALL

The staff are so friendly and helpful, a large group of us stayed for a swimming competition and they were helpful and accommodating and nothing was too much trouble. Rooms are always clean and comfortable and its great value.

Hello Amy! Your positive review is the pep in our step today. We appreciate it! It’s fantastic to hear you had such a positive stay with us at ibis Swansea. Our team takes real pride in creating welcoming moments for every guest, especially during busy events like your swimming competition. Knowing they made your group’s visit smooth and stress-free means the world to us! We’ll definitely pass your kind words to the front-of-house crew, they’ll be buzzing to hear they’re a credit to the hotel. Thanks again for choosing to book directly with us and for your loyalty as a Classic member. Your recommendation is the ultimate compliment! We look forward to welcoming you back. Take care, Kate Davies, General Manager

Customer review rating 4.5/5

Nicola H. Families - Confirmed reviews ALL

Staff lovely

Hello Nicola H.! Your positive review is the pep in our step today. We appreciate it! It’s wonderful to hear your time with us was so enjoyable. Our team always strives to create welcoming moments, and we’re thrilled this came through during your family stay. That said, we’re sorry to learn about the hiccup with our beverage selection and will certainly look into this to ensure a smoother experience next time. Finally, as Classic members, we hope you enjoyed the perks of your loyalty, especially with our free parking and proximity to Swansea Beach making family trips a breeze. We can’t wait to see you again. All the best, Kate Davies, General Manager

Customer review rating 5.0/5

Helen K. Families - Confirmed reviews ALL

A mix up with the booking and the staff in the front desk couldn't have done more to resolve. Above and beyond. Well done.

Hey Helen, Thanks a ton for this lovely review. You made our day! We’re thrilled you enjoyed your time with us at ibis Swansea. It’s fantastic to hear our team could quickly sort out the booking hiccup and that their efforts made a difference. Having spotless rooms and shared spaces is something we take seriously, so your shout-out means the world! That said, we’re really sorry the scrambled eggs didn’t hit the mark. We’re always tweaking our breakfast lineup, and poached eggs could definitely make the cut next time. Lastly, thanks again for highlighting how our crew went above and beyond, kind words like yours keep us motivated to make every stay special. Hope to see you again! Cheers, Kate Davies, General Manager

Customer review rating 4.5/5

Mair B. Families - Confirmed reviews ALL

Staff very friendly

Hi Mair! Thanks for giving us your feedback; it means a lot! It’s fantastic to hear you enjoyed your time at ibis Swansea! We’re thrilled our team made such a positive impression, especially the reception colleague who went above and beyond. Our crew takes real pride in creating welcoming moments for families like yours. That said, we regret any lapses in our usual spotless standards - we’ll double-check our procedures to ensure everything shines as it should. Lastly, we’re chuffed you valued our convenient location near Swansea Beach and the Gower Peninsula’s adventures. It’s perfect for creating those family memories! See you soon! Kate Davies, General Manager

Customer review rating 3.0/5

Pervaiz W. Couples - Confirmed reviews ALL

Good location helpful staff poor furniture no phone in room poor quality breakfast

Greetings, Pervaiz! You rock for leaving us such a helpful review! It’s fantastic that our location worked well for your couple’s trip and that the team made a positive impression with their helpful attitude. We’re truly sorry some aspects of your stay didn’t meet your expectations. Reception is available 24/7 through whats app or by ringing the mobile number provided in your room Though breakfast preferences can vary, we’re always exploring ways to keep it fresh and appealing. On a brighter note, we’re chuffed our proximity to Swansea Beach and the Gower Peninsula added convenience to your adventures. Don’t forget we’re here 24/7 if you need anything during future visits! We hope we will see you again. Best wishes, Kate Davies, General Manager

Other web-users rate our hotel

  • 347 reviews 8.7/10 Location
  • 628 reviews 6.9/10 Room
  • 689 reviews 9.6/10 Service
  • 12 reviews 9.1/10 WiFi
  • 324 reviews 7.1/10 Cleanliness
  • 231 reviews 8.1/10 Breakfast
  • 168 reviews 9.2/10 Value

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