ibis Cambridge Central Station Hotel 3 stars

It was the usual Ibis hotel experience in the main, the hotel is located next to Cambridge station, about a 30 min walk from the town centre for a good walker. As is common there's no car park but the station car park is bect door at a cost of £12.50 per day. Room was well decorated with most if the things you need and the usual pod style shower room. The only issue was that the bed was rather uncomfortable and not up to the usual standard for these hotels. This is not a luxury hotel chain, it's somewhere you stay for a night or two when all you want is a good night's sleep and usually they deliver that well, but in this case the beds had clearly not been updated when the rooms were with thin uncomfortable mattresses. At first I actually thought it was some kind of sofa bed. Breakfast was ok, a good range but things on the buffet were cold and not all the items on the menu were available plus the staff on duty didn't seem to have much if a client what was going on and disappeared for long stretches of time. Reception staff were friendly and the bar and cafe downstairs was great with friendly on the ball staff.

Staff were friendly, pleasant, helpful and efficient throughout. The room was clean and in good condition. We slept very well: the bed was comfortable and we were not disturbed by noise, despite our room overlooking the railway station.

Great welcome with a gentleman in training - and doing a good job. Nice room, great breakfast.

My best friend and I stayed for our birthday weekend. We loved Cambridge- so many lovely places to see and lots of great places to eat, drink and shop. The hotel was perfectly situated for the train station and just a short walk into town. The lobby and cafe were great- lovely food and drink and relaxing atmosphere.

I am an Accor member and working in Cambridge, I have stayed at the Ibis Cambridge a number of times over the last 3 years. Customer service is second to none, rooms are always very clean and bed super comfy and no noise, bliss!

We stay only one night here on our last leg tour of Cambridge. From check in to checkout, it's a good experience,staff are friendly and know their product well.

Having returned home yesterday I was told by my sister in law that the bites on my body look like bed bug bites. They appeared whilst staying in room 361

Pleasant stay Bit confused about the check in area

The staffs at reception are the most friendly people you will ever meet. They always greet customers with great politeness, and be extremely patient with 'difficult' customers. Room is clean and tidy; housekeeping could be either very good or done with minimal effort, it varies weekly. Breakfast served is very good, and gets really busy between 7.30-8.30am. Café next to reception is equally good - they serve proper croissant and pain au chocolate!

Good and freindly staff. bit confusing at checkin as different type of reception but it was fine. room was cold but they fixed it immediately

Everything was excellent, but I would like to have old style reception. It is not the best solution for people at reception to have to stand all the time. It is also bit confusing when you're entering the hotel for the first time. Everything else was perfect. Extremely tasty vegan options for breakfast. Very rare to find it in other hotels.

All extra requests - late check out, being able to work in the hotel after check out - all managed with a friendly face!

Excellent experience. Great position next to station yet very quiet. Clean and fresh room. Charming young Staff team. Allowed me to stay in room until 1pm which was greatly appreciated. Would definitely stay again.

Clean and comfortable room in hotel located near Cambridge Railway Station. Everything worked well and breakfast was very good value.

When we arrived we were given our room keys, only to go up to the room and open it to find the bed unmade and the previous night's guest's luggage in the room. After pointing this out, we were quickly shown to another room. Rooms are quite small for the price, and the pod bathroom is loud and small. Overall wouldn't recommend. The Premier Inn is much better for the price.