ibis Cambridge Central Station 3 stars

Customer review rating (ALL Rating) 4.4/5 1,846 reviews

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Description

Hotel extras

  • Cambridge Station Square location

  • Close to Cambridge University colleges

  • Chill#2 artisan coffee shop and bar

  • Live music events

  • 50 minutes from Central London

Our accommodation(s)

Hotel location

ibis Cambridge Central Station

2 Station Square
CB12GA CAMBRIDGE
United Kingdom

GPS:52.194766, 0.137507

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

CHILL

Serves lunch, dinner and drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,846 reviews

TripAdvisor Rating  4.5/5  1,748 reviews

Certificate of excellence 2024

Poor from start to finish

Customer review rating 0.5/5

Joanna N. Business - Confirmed reviews ALL

We blocked booked 13 rooms which were paid for in full in advance, and on the night of our stay, you turned us away saying you had no rooms and no reference of the booking. Even though you had copies of all emails and our names on the system, you double booked the rooms and left us with nowhere to stay and no help - we will never stay with the IBIS chain again.

Great stay!

Customer review rating 5.0/5

Alex Friends - Confirmed reviews ALL

Lovely staff, great location!

Dear Alex, Thank you so much for your kind words about your recent stay at ibis Cambridge! We are thrilled to hear you enjoyed our lovely staff and convenient location. Providing exceptional service and ensuring our guests feel at home is our top priority, so it’s wonderful to know we hit the mark during your visit. We hope to have the pleasure of welcoming you back soon for another fantastic stay. Warm regards, Tiffany – Admin/Reservation Agent

Excellent service

Customer review rating 4.5/5

Catherine L. Business - Confirmed reviews ALL

Staff are efficient, friendly & helpful. Comfy clean & warm room

Dear Catherine, Thank you for your wonderful review! We are thrilled to hear that you had an excellent stay with us and that you found our staff efficient, friendly, and helpful. It’s also great to know that your room was comfortable, clean, and warm. We truly appreciate your positive feedback on the booking experience, WiFi, and overall hotel services. We are also pleased that you were satisfied with the cleanliness and value for money. Your recommendation means a lot to us, and we look forward to welcoming you back for another stay in the future! Kind regards, Liuba Front Office Team Member

Nice clean hotel

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Had a lovely stay very comfortable & breakfast was lovely …only 1 problem in our particular room we cld constantly hear plumbing noises .

Dear Anne, Thank you so much for your kind words and for choosing to stay with us! We’re delighted to hear that you found your stay comfortable and enjoyed the breakfast. We truly value your feedback and appreciate you letting us know about the plumbing noise in your room. We’ll make sure our maintenance team looks into this to ensure it doesn’t impact future stays. We hope to welcome you back soon for an even more pleasant experience! Kind regards, Tiffany – Admin/Reservation Agent

Cosy place

TripAdvisor rating 5.0/5

Mohammed s TripAdvisor review

Had great customer service from Melissa and Livia at the bar area. I come from time to time for business meeting here and always get greeted and welcomed. Nice atmosphere in general and place is always clean and tidy I would recommend it to anyone really, personal or business

Dear MohammedsQ6139, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that Melissa and Livia provided you with great customer service in the bar area. They will be delighted to know their efforts made your visit exceptional. It’s always a pleasure to welcome you for your business meetings, and we’re glad you enjoy the atmosphere and cleanliness of our establishment. Your kind recommendation means a lot to us, and we’re grateful for your continued support. We look forward to welcoming you back soon, whether for business or leisure! Warm regards, Shivani O'Brien, General Manager

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Other web-users rate our hotel

  • 1,653 reviews 9.4/10 Location
  • 1,768 reviews 7.3/10 Room
  • 1,497 reviews 8.8/10 Service
  • 41 reviews 8/10 WiFi
  • 836 reviews 8.4/10 Cleanliness
  • 710 reviews 8.3/10 Breakfast
  • 343 reviews 6.3/10 Value
  • 331 reviews 9.1/10 Vibe

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