Dear Barbara, Thank you for taking the time to share your feedback and for highlighting our excellent location next to Cambridge Railway Station. We're delighted that our convenient position made your visit more enjoyable. We are sorry to hear that you were unable to reserve an accessible room online. As we have a limited number of accessible rooms available, they may not always appear on booking platforms when fully allocated. For any future stays, please feel free to contact us directly by phone or email, and our team will be delighted to assist you and check availability for an accessible room should one become available. Thank you once again for your valuable feedback. We hope to welcome you back to ibis Cambridge Central Station very soon. Kind regards, Tiffany - Admin/Reservation Agent

Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location and found our team welcoming, especially Justin's service. It is wonderful that you had the opportunity to explore Cambridge and attend an event at the Corn Exchange. We hope your first visit to the city was memorable and that you will consider staying with us again on your next trip. Best regards, Medea Font Office Shift Leader

Thank you for your kind feedback regarding your recent stays with us. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room. It is also wonderful to know that you appreciate our staff's friendliness and the overall atmosphere of the hotel. We understand that our standard rooms may feel compact for two guests, and we are pleased that they meet your needs as a solo traveler. We look forward to welcoming you back for your future visits. Best regards, Medea Front Office Shift Leader

Thank you for your wonderful feedback. We are pleased to hear that you enjoyed your stay, particularly the efficient check-in process, the cleanliness of your room, and our convenient location. We strive to provide a satisfying breakfast experience for our guests. We look forward to welcoming you back. Warm regards, Medea Front Office Shift Leader

Thank you for your kind words regarding our location, breakfast, and the view from your room. We are delighted to hear that you had an enjoyable experience during your stay. Best regards, Medea Front Office Shift Leader

Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found the room well laid out, clean, and that our staff provided friendly service. We hope to welcome you back on your next visit to Cambridge. Best regards, Medea Front Office Shift Leader

Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you enjoyed our location, value for money, and the friendliness of our team. Your kind words are greatly appreciated. Best regards, Medea Front Office Shift Leader

Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our location convenient, as well as our staff helpful. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, Medea Front Office Shift Leader

Thank you for your kind feedback regarding the comfortable shower and our helpful staff. It is always rewarding to hear that our efforts to provide quality service are appreciated. We hope to welcome you back to ibis Cambridge Central Station in the future. Best regards, ibis Cambridge Central Station

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that you enjoyed the welcoming, informal atmosphere at ibis Cambridge, and especially that our reception team made such a positive impression. It’s lovely to hear that they were able to look after your riding kit, invite you to join the celebration during your stay, and make you feel genuinely welcome. We’ll certainly share your kind words with the team — they’ll be thrilled to hear them! We’re also pleased that you found the room pleasant and practical, enjoyed the little touches, and were able to make use of the member discount. Most importantly, it’s wonderful to hear that your stay was a positive experience compared with other hotels you’ve used, and that you would be happy to choose ibis more readily in the future. Thank you too for your very useful suggestions around recycling, our green service, breakfast and parking. We appreciate you highlighting these areas, as guest feedback helps us understand where we can continue to improve. We’ll also take your comments regarding the condition of some bathroom and room elements on board. It was a pleasure having you stay with us, and we hope to welcome you back to Cambridge again soon — perhaps on your next business trip! Kind regards, Medea Front Office Shift Leader

Thank you for your kind words regarding our location, cleanliness, and staff service. We are pleased to hear that you enjoyed your stay and found our amenities satisfactory. Your feedback is greatly appreciated. Best regards, Medea Front Office Shift Leader

Thank you for your wonderful feedback. We are pleased to hear that you enjoyed your stay, especially the late check-out option, comfortable accommodations, and breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Medea Front Office Shift Leader

Dear Kate, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our excellent location, found our team friendly and helpful, and appreciated the cleanliness and comfort of both the hotel and your room. It is especially rewarding to know that you felt safe, comfortable, and well looked after during your stay. Your kind words will be shared with our team, who work hard to provide a welcoming and pleasant experience for all our guests. Thank you for choosing ibis Cambridge Central Station. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Cambridge. Kind regards, Tiffany - Admin/Reservation Agent

Thank you for your lovely review! We’re delighted to hear that you found ibis Cambridge so conveniently located for arriving by train, and that you enjoyed the spacious, clean and well-kept rooms. It’s especially wonderful to hear your kind words about our team and that our check-in staff were brilliant — we’ll be sure to share your feedback with them! We really appreciate you taking the time to share your experience, and we hope to welcome you back to Cambridge again soon. Kind regards, Medea Front Office Shift Leader

Dear Terence, Thank you for your wonderful review and for choosing ibis Cambridge Central Station. We are delighted to hear that you enjoyed our convenient location, comfortable room, and welcoming lounge area. It is especially rewarding to know that our team helped make your stay memorable. A special thank you for recognizing Medea and AJ. We will be sure to share your kind comments with them, as they will be thrilled to know their helpful service made such a positive impression. We truly appreciate your feedback and look forward to welcoming you back to ibis Cambridge Central Station on your next visit to Cambridge. Kind regards, Tiffany - Admin/Reservation Agent

Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our staff made a positive impression and that you enjoyed the cleanliness of your room, as well as the location of our hotel. We appreciate your comments regarding breakfast quality. Your observations will be taken into account as we continuously strive to improve our guests' experiences. We are glad that the overall atmosphere and service provided by our team contributed positively to your stay. We hope to welcome you back in the future for an even better experience. Best regards, Medea Front Office Shift Leader