The twin bed room was ideal for my sister and myself. The room looked exactly as the online photo, the beds were very comfy, everything was as good as we had hoped. The breakfast was a lovely surprise, such a range of options on offer, and the hot food was actually hot. I would definitely stay there again

Comfortable bed. Good sized room. Heard no noise from other guests. Staff were very helpful and accommodating.

Twice I experienced that my invoice did not show the correct amount of stays. All tries to contact support did not end in any answer.

Checkin was slick and we managed to get early checkin for all rooms. Rooms are clean, comfortable and most importantly (to me) quiet.

We have stayed at this hotel several times over the last few years. It gives us all we need at an affordable price.

Basic room but comfortable for one nights stay, Breakfast was better than I was expecting...

Check in efficiently done, room comfortable and clean, breakfast great, overall very satisfied.

Clean room and well located just next to the train station and Coop. Staff was experienced and check in and out was smooth. As the rooms were fully booked, I could not go for early check in. However, i wasn't informed of this when I called the hotel a day earlier to check. I was told that I could come in earlier to do so. Hence this caused much inconvenience and there was only 1 toilet at the hotel lobby.

The hotel is located very close to the train station and near the town centre which was very handy. The room was small but very clean and had everything needed for a short stay. The staff were so friendly and I was greeted every time I came back.

You need a reception. Arrival is pretty chaotic. This time I checked-in from home but still had to wait to get room. One lift was out of order for most of my stay, so only one lift operating. On the first day breakfast was 'sold out' when I was there (I had to start early). Last day room was not cleaned when I returned. Otherwise stay was OK - you get what you pay for. But the place seems a little tired.

Stayed at ibis Cambridge many times before. My latest experienced was an unhappy one. It seems that the hotel was fully booked. This made a clear impact on the quality of the services rendered e.g. dirty towels were mixed with clean ones, toilet was not properly cleaned, office basket was full of litter for 3 days! Hope it was only a bad moment!

Location is next to the railway station. Reception easy and welcoming. Everything works on the key card . Maybe a leaflet explaining where to dock it in the room and how to use it in the lift etc. Room clean and covid safe breakfast good bit lacking on the continental healthy side plenty of English breakfast. All staff so polite in all departments without being false or overbearing. Great stay

Close to station. Car park is pricey. The reception team are helpful and friendly. I appreciated being given a choice of floor and distance from the lift. The rooms have everything I needed and are clean. Quite a walk into central town from here.

Generally good. Modern development and well located opposite the main railway station. Breakfast adequate. My stay only let down by the shower - water lukewarm. Any cooler and i would not have been able to use. For some people it would have been too cool.

Booked through the Accor App, I expected a clean but plain stay. How absolutely WRONG I was !! From the minute I rang to confirm my booking , the exceptional customer service began. Return calls to request my ETA, so they ensure the rooms were at the right temperature, quick and easy check-in, excellent assistant in creating a group meeting area, I could go on 😊👍 Big thanks to Laura, and respect to the GM who was hands and ready to help!! Looking forward to my next trip down.