ibis Cambridge Central Station Hotel 3 stars

Customer review rating 4.5/5 5,219 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Cambridge Central Station
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+ 15 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Ideally located next Cambridge train station

  • 15 minutes walk from the historical city of Cambridge

  • A unique Chill#2 Artisan Coffee Shop and Bar located on site

  • An ALLSAFE Clifton Environmental certified hotel

  • Located nearby the CB1 business centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Cambridge Central Station

2 Station Square
CB12GA
cambridge
united kingdom

Tel: +441223320960

Fax: (+0)0

Check-in from 14h00

Check out up to 12h00

  • RAILWAY STATION STOP 1 :  BUSWAY A CITY 1

  • By plane

    CAMBRIDGE AIRPORT At 32.19km / 20 miles

  • By plane

    CAMBRIDGE AIRPORT At 4.83km / 3 miles

  • By train

    CAMBRIDGE At 0.16km / 0.1 miles

  • By train

    RAILWAY STATION At 0.02km / 0.01 miles

GPS :52.194766, 0.137507

Our accommodations

Brand New: Double SweetRoom by ibis

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Brand New: Twin SweetRoom by ibis

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

CHILL

Type of cuisine: Cafe

Serves lunch, dinner and drinks.

CHILL

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 20

  • Maximum capacity: 8 people

Find out more

Our guest reviews for
ibis Cambridge Central Station

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,219 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,290 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Fantastic Hotel

TripAdvisor rating 4.5/5

Sarahholmes84 06/08/2020 TripAdvisor review

clean and tidy. Staff always there too help. Our room was clean and spacious. The whole hotel was lovely and clean. The hotel is lovely and close too the train station. Close too a mini supermarket and 2 bars.

Good location

Customer review rating 4.5/5

John N. Couples - 24/03/2020 Confirmed reviews ALL

Unfortunately our stay had to be cut short b ecause of covid 19. The room was clean although could have been more towels. We were only people for breakfast and staff were very helpful at giving us a made to order breakfast. Young mostly friendly staff. Good location for train station.

Excellent location

Customer review rating 4.5/5

Edit Business - 23/03/2020 Confirmed reviews ALL

Very pleasant stay. Great location and great breakfast.

Convenient

Customer review rating 4.5/5

O. Couples - 23/03/2020 Confirmed reviews ALL

Very fast check in and helpful staff.

Well located, good breakfast, room maintenance needs help

Customer review rating 4.5/5

Anonymous Business - 21/03/2020 Confirmed reviews ALL

Overall, for an economy hotel, we had a good experience. The issues we had are: a) sitting on the commode the seat broke into pieces but it was fixed the next day, b) no wash clothes and the same liquid soap for body and hair made me wonder about how clean I was getting, c) the container of liquid soap emptied and was not replaced.

Great Hotel

Customer review rating 4.5/5

Tracey Families - 19/03/2020 Confirmed reviews ALL

Great hotel right next to the station. Beds comfortable, shower was good. Tea/Coffee in room. Breakfast was good if you got it when it was brought out hot as it was fresh, otherwise it was a bit baked up.

Uncomfortable bed

Customer review rating 4.5/5

Charlotte Solo - 18/03/2020 Confirmed reviews ALL

It was the usual Ibis hotel experience in the main, the hotel is located next to Cambridge station, about a 30 min walk from the town centre for a good walker. As is common there's no car park but the station car park is bect door at a cost of £12.50 per day. Room was well decorated with most if the things you need and the usual pod style shower room. The only issue was that the bed was rather uncomfortable and not up to the usual standard for these hotels. This is not a luxury hotel chain, it's somewhere you stay for a night or two when all you want is a good night's sleep and usually they deliver that well, but in this case the beds had clearly not been updated when the rooms were with thin uncomfortable mattresses. At first I actually thought it was some kind of sofa bed. Breakfast was ok, a good range but things on the buffet were cold and not all the items on the menu were available plus the staff on duty didn't seem to have much if a client what was going on and disappeared for long stretches of time. Reception staff were friendly and the bar and cafe downstairs was great with friendly on the ball staff.

An excellent night's sleep

Customer review rating 4.5/5

Hugh Couples - 17/03/2020 Confirmed reviews ALL

Staff were friendly, pleasant, helpful and efficient throughout. The room was clean and in good condition. We slept very well: the bed was comfortable and we were not disturbed by noise, despite our room overlooking the railway station.

Dear HUGH A., Thank you for sharing your experience with us at Ibis Cambridge. I am delighted to read that you had a great stay with us and that our staff took good care of you. We hope to welcome you again soon in your new Cambridge home. Kind regards, Chloe Delattre Front Office Manager

Nice , slightly quirky, hotel

Customer review rating 4.5/5

Pierre Business - 17/03/2020 Confirmed reviews ALL

Great welcome with a gentleman in training - and doing a good job. Nice room, great breakfast.

Dear PETER B., We very much appreciate your comments regarding your stay at the ibis Cambridge Central Station. I am delighted to hear that you had a great stay with us. The Ibis Cambridge team is looking forward to welcome you in your new Cambridge home. Kind regards, Chloe Delattre Front Office Manager

Brilliant!

Customer review rating 4.5/5

Lizzy Friends - 17/03/2020 Confirmed reviews ALL

My best friend and I stayed for our birthday weekend. We loved Cambridge- so many lovely places to see and lots of great places to eat, drink and shop. The hotel was perfectly situated for the train station and just a short walk into town. The lobby and cafe were great- lovely food and drink and relaxing atmosphere.

Dear ELIZABETH R., I am delighted to read that you had a fantastic stay with us for this special occasion! Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Chloe Delattre Front Office Manager

Great stay as always!

Customer review rating 4.5/5

Sam Business - 16/03/2020 Confirmed reviews ALL

I am an Accor member and working in Cambridge, I have stayed at the Ibis Cambridge a number of times over the last 3 years. Customer service is second to none, rooms are always very clean and bed super comfy and no noise, bliss!

Dear SAMANTHA T., Thank you very much for this fantastic review following your recent stay at ibis Cambridge. We all appreciate your kind words and I look forward to sharing them with the team. It brings joy to the whole team to know that you had a memorable stay, we all hope to have an opportunity to welcome you back in the near future. Kind regards, Chloe Delattre Front Office Manager

Very efficient but keep yourself affordable.

Customer review rating 4.5/5

Martho K. K. Friends - 16/03/2020 Confirmed reviews ALL

We stay only one night here on our last leg tour of Cambridge. From check in to checkout, it's a good experience,staff are friendly and know their product well.

Dear KAI MARTIN H., We are delighted to read that you had an excellent stay and enjoyed your check-in and check-out experience. It is always encouraging to learn that our guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another fantastic journey with us. Kind regards, Chloe Delattre Front Office Manager

Bed bugs

Customer review rating 4.5/5

Jo H. Business - 16/03/2020 Confirmed reviews ALL

Having returned home yesterday I was told by my sister in law that the bites on my body look like bed bug bites. They appeared whilst staying in room 361

Dear JO H., Thank you for taking the time to tell us about your experience at the ibis Cambridge Central Station. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We inspected the room you mentioned to Servest Pest Patrol standards who are a member of the British Pest Control Association and no bedbugs activity has been found. Accor has also a bedbug preventative treatment in place. I have also emailed you a formal letter from our Maintenance Manager. Moving forward, should you need any more details please do not hesitate to contact me on H8… We hope that you will give us the chance to welcome you again in Ibis Cambridge for you to have the experience you deserve. Kind regards, Chloe Delattre Front Office Manager

Great location

Customer review rating 4.5/5

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

Pleasant stay Bit confused about the check in area

Dear JURAJ S., I am delighted to read that you had a pleasant stay with us! Regarding our reception, we know it can be a bit different for some of our guests. However, the intention behind it is creating a less formal environment where our guests can feel comfortable and experience a friendly check in. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one if not more! Kind regards, Chloe Delattre Front Office Manager

Good location. Easy stay.

Customer review rating 4.5/5

Thierry Business - 13/03/2020 Confirmed reviews ALL

The staffs at reception are the most friendly people you will ever meet. They always greet customers with great politeness, and be extremely patient with 'difficult' customers. Room is clean and tidy; housekeeping could be either very good or done with minimal effort, it varies weekly. Breakfast served is very good, and gets really busy between 7.30-8.30am. Café next to reception is equally good - they serve proper croissant and pain au chocolate!

Dear Guest, On behalf of the team and management, I would like to thank you for finding time to write us this feedback, and for continuing to stay with us so regularly. I am glad to see that we always meet your expectations, and that you find our team helpful and friendly. See you again soon. Kind Regards, Sandra Figler, Front Office Team Leader

NIce hotel in convenient location

Customer review rating 4.5/5

F W. Business - 13/03/2020 Confirmed reviews ALL

Good and freindly staff. bit confusing at checkin as different type of reception but it was fine. room was cold but they fixed it immediately

Dear Guest, Thank you for finding the time to review your experience with us. I am thrilled to see you had a pleasant stay, and that you found the location of the hotel at your convenience. Our team works hard to provide the best service, and I am proud to see that our staff was accommodating and that we have met your expectation. We hope to see you again soon. Kind Regards, Sandra Figler, Front Office Team Leader
Customer review rating 4.5/5

Boris B. Business - 11/03/2020 Confirmed reviews ALL

Everything was excellent, but I would like to have old style reception. It is not the best solution for people at reception to have to stand all the time. It is also bit confusing when you're entering the hotel for the first time. Everything else was perfect. Extremely tasty vegan options for breakfast. Very rare to find it in other hotels.

Dear BORIS B., We are delighted with your positive feedback! Thank you very much for taking the time to share your comments about the hotel. Messages like this motivate us to keep working on improving our service everyday. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Chloe Delattre Front Office Manager

Managed requests very well.

Customer review rating 4.5/5

David P. Business - 10/03/2020 Confirmed reviews ALL

All extra requests - late check out, being able to work in the hotel after check out - all managed with a friendly face!

Dear David We very much appreciate your comments regarding your stay at the ibis Cambridge Central Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am happy to read that you liked our late check out and being able to work at the hotel after that. We hope we can welcome you back in the future for another pleasant stay. Best regards, Gabriela Michalkowska, Front Office Team Leader

Just what we needed

Customer review rating 4.5/5

Bf Business - 10/03/2020 Confirmed reviews ALL

Excellent experience. Great position next to station yet very quiet. Clean and fresh room. Charming young Staff team. Allowed me to stay in room until 1pm which was greatly appreciated. Would definitely stay again.

Dear Bobbie, thank you very much for your kind feedback. We are pleased that you have had an excellent experience and that you liked our team. We are really looking forward to welcome you back in the future, Best regards, Gabriela Michalkowska, Front Office Team Leader

Good location, good price

Customer review rating 4.5/5

Anonymous Couples - 10/03/2020 Confirmed reviews ALL

Clean and comfortable room in hotel located near Cambridge Railway Station. Everything worked well and breakfast was very good value.

Dear Duncan, thank you for your fantastic review, we are so glad that you liked the hotel and the breakfast. We hope your next visit will be as pleasant as the previous one , Best regards, Gabriela Michalkowska, Front Office Team Leader
Our most recent 20 reviews

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