ibis London City - Shoreditch 3 stars

Customer review rating (ALL Rating) 4.5/5 2,136 reviews

5 Commercial Street, E1 6BF LONDON, United Kingdom

Hotel extras

  • 348 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Facilities for disabled

  • Free Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis London City - Shoreditch

5 Commercial Street
E1 6BF LONDON
United Kingdom

GPS:51.515339, -0.071969

Telephone +44 20 7422 8400

Fax +44 20 7422 8410

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Offering everything from Italian roast coffee to locally brewed craft beers and speciality gins, pull up a chair in our Brick Lane-inspired bar. This bright, lively space offers a tempting spot to indulge in tasty treats and tipples, any time of the day.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,136 reviews

TripAdvisor Rating  4.0/5  4,935 reviews

Went above expectations

Customer review rating 4.5/5

S Friends - Confirmed reviews ALL

We stayed in an ibis hotel while celebrating my birthday and the staff decorated the room. Such a nice surprise! Food was also nice and the staff very helpful. Would definitely stay there again.

Dear SOPHIE B., Thank you very much for choosing to stay with us! We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch! We are very delighted to know that you enjoyed our surprise!! We are also happy that you found our staff friendly and welcoming. I hope we made your special day as a memorable one :) It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again Shophie for choosing us on your special day! We really hope you come back again here and we cannot wait to welcome you again! Sincerely, Moe Front Office Team Member ibis London City - Shoreditch

Good stay and great location

Customer review rating 4.0/5

Samuel C. M. Business - Confirmed reviews ALL

As usual the hotel is always up to standard.

Dear SAMUEL M., Thank you for your lovely review, I'm so pleased to hear that you had such a fantastic stay and we all look forward to welcoming you again in the near future! Warm Regards, Sai Front office Team Member

Another Excellent Stay

Customer review rating 5.0/5

Scott Solo - Confirmed reviews ALL

Another excellent stay at IBIS London City - Shoreditch. The rooms are comfortable, clean and tidy. And all staff are very friendly and helpful and one of the many reasons I return often. For those that have not stayed at this property, the location is very centrally located and within walking distance to many Central London attractions. If you choose to explore other areas of London, there are 3 tube stations nearby that provide six different Underground lines and rail service.

Dear SCOTT S., Thank you for taking the time to review your recent stay at ibis London City Shoreditch. We were particularly delighted to read you found our dedicated team of service staff to be attentive and provided you with a memorable experience. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. Warm Regards, Sai, Front Office Team Member

Good location but could be improved

Customer review rating 3.5/5

James Q. Families - Confirmed reviews ALL

I have stayed at IBIS City many times over the past twenty years. It is well located for London City Airport/DLR and the Aldgate underground stations. The rooms remain ok and breakfast has improved. However, the bar service has declined. It now closes at midnight, they don’t take cash and the bar can be left unattended frequently. A city hotel needs to do better. When queried I was told it was ‘policy’.

Great spot, great staff, comfortable, sparkly clean room

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

As always, a comfortable one night stay. You always know what to expect an it always delivers, from the friendly welcome, clean and comfy room and great location.

Dear ANNE D., Thank you for taking the time to review your recent stay at ibis London City Shoreditch. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. Warm Regards, Sai, Front Office Team Member

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Other web-users rate our hotel

  • 1,791 reviews 9.6/10 Location
  • 2,180 reviews 6.3/10 Room
  • 2,028 reviews 8.9/10 Service
  • 65 reviews 7.2/10 WiFi
  • 1,037 reviews 6.5/10 Cleanliness
  • 975 reviews 8.6/10 Breakfast
  • 332 reviews 8.4/10 Vibe
  • 285 reviews 6.6/10 Amenities

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