ibis London City - Shoreditch 3 stars

Customer review rating (ALL Rating) 4.4/5 3,417 reviews

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5 Commercial Street, E1 6BF LONDON, United Kingdom

Description

Hotel extras

  • 348 contemporary guest rooms, including high-floor options and connecting rooms

  • In central London with easy access to tourist attractions

  • Green Key Certified - 100% committed to operating sustainably

  • Newly refreshed Charlie's Corner Bar and Restaurant

  • Pet friendly accommodation

Our accommodation(s)

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Hotel location

ibis London City - Shoreditch

5 Commercial Street
E1 6BF LONDON
United Kingdom

GPS:51.515339, -0.071969

Telephone
Fax +44 20 7422 8410

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHARLIES CORNER

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of simplicity and speed, we offer a range of tasty homemade dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,417 reviews

Customer review rating 0.5/5

Anthony R. Business - Confirmed reviews ALL

Great customer service. Dreadful rooms no water pressure and a bathroom area that is like a toilet pod from an inter city train.

Customer review rating 3.5/5

Robert M. P. Business - Confirmed reviews ALL

A one night stop at a regular location. Booked late, so ended up with a twin room. The beds were not comfortable - tried both sides, so sleep quality poor. Breakfast and cleanliness to the usual standards

Dear Robert, Thank you for your feedback. We’re glad to hear that breakfast and cleanliness met your expectations. We’re sorry that the bed comfort affected your sleep, and we appreciate you bringing this to our attention. We hope to provide a more comfortable stay on your next visit. Kind regards, Gustavo - Front House Team Member

Customer review rating 3.0/5

Joao D. Business - Confirmed reviews ALL

Good location, nice breakfast, facilities are good. Staff is super kind. But please get rid of that carpet in the rooms - a dark plastic carpet cannot ever be kept clean, no matter how thoroughly you vaccuum / steam it, and it's not thoroughly cleaned anyway. This is proven by the multiple visible stains, even if you chose a dark color to disguise it. Bring your own slippers!!

Dear Joao, Thank you for your feedback. We’re glad you enjoyed our location, breakfast, facilities, and the kindness of our team. We also appreciate your comments about the carpets and understand your concerns. Please be assured we take this seriously and are reviewing it as part of our ongoing improvements. We hope to welcome you again in the future. Kind regards, Gustavo - Front House Team Member

Customer review rating 4.0/5

Philip C. Couples - Confirmed reviews ALL

Lovely stay as usual, but marred by lack of celiac / gluten free options at breakfast. The usual nice bread and muffins were missing, replaced by grey and unappetising bread slices. The same six slices were put out each morning.

Dear Philip, Thank you for your feedback and for your continued loyalty. We’re sorry the gluten-free breakfast options did not meet expectations on this stay. We understand how important variety and quality are for dietary requirements, and your comments have been shared with our kitchen team for review. We appreciate you highlighting this and hope to provide a better experience on your next visit. Kind regards, Gustavo - Front House Team Member

Customer review rating 3.0/5

Mathew R. Business - Confirmed reviews ALL

Hotel is in a good location and the staff were polite. The breakfast buffet had a good selection and tasted good. The bed was uncomfortable and I woke up a few times and the pillows were at awkward heights where one was too low but two were too high. The TV cut out every now and again and the screen casting didn't work. The bathroom was clean but when you used the sink you could smell burnt hair.

Dear Mathew , Thank you for your feedback. We’re glad you liked our location, breakfast, and team. We’re sorry to hear about the comfort of the bed and pillows, the TV issues, and the bathroom odour, and will address these with our team. We appreciate your comments and hope to welcome you back for a better stay. Kind regards, Gustavo - Front House Team Member

Other web-users rate our hotel

  • 3,078 reviews 9.7/10 Location
  • 3,143 reviews 6/10 Room
  • 2,868 reviews 9/10 Service
  • 94 reviews 5.6/10 WiFi
  • 1,567 reviews 8.2/10 Breakfast
  • 1,466 reviews 7/10 Cleanliness

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