ibis London City - Shoreditch Hotel 3 stars

Customer review rating 4.3/5 10,846 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
ibis London City - Shoreditch
See on a map
+ 6 Services

Hotel extras

  • 348 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Facilities for disabled

  • Free Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (nearby) Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)

Hotel location

ibis London City - Shoreditch

5 Commercial Street
E1 6BF london
united kingdom

Tel: +442074228400

Fax: (+44)207/4228410

  • 15,315,25,67 :  Aldgate East

  • By bus :  25-205-254

  • ALDGATE EAST : 

  • Hammersmith and City,District Li :  Aldgate East

  • By plane

    LONDON CITY APT At 12.87km / 8 miles

  • By plane

    LONDON GATWICK At 46km / 28.59 miles

  • By plane

    LONDON HEATHROW At 34.5km / 21.44 miles

  • By boat

    DOVER At 122.3km / 76 miles

  • By train

    LIVERPOOL STATION At 1.61km / 1 miles

  • By train

    LONDRES WATERLOO At 4km / 2.49 miles

  • By train

    WATERLOO STATION At 4km / 2.49 miles

GPS :51.515339, -0.071969

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our restaurants and bars

BAR

Offering everything from Italian roast coffee to locally brewed craft beers and speciality gins, pull up a chair in our Brick Lane-inspired bar. This bright, lively space offers a tempting spot to indulge in tasty treats and tipples, any time of the day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis London City - Shoreditch

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,846 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,786 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Lovely place to stay

TripAdvisor rating 5.0/5

aimee w 30/07/2021 TripAdvisor review

I always stay here, its perfect for a weekend in London. Its a lovely, clean, modern hotel. The location is perfect, right beside a tube station and only a short walk from several others including Liverpool Street. The rooms are great and have everything you need, and I always sleep really well as the beds are so comfy. I would recommend to anyone to stay at this hotel.

Very uncomfortable room

Customer review rating 0.5/5

Mark E. Couples - 29/07/2021 Confirmed reviews ALL

Room far too hot, air conditioning is actually only an air cooler and doesn't reach the bed area, only the door. Windows don't open. Towels are really cheap and poor quality- very small and paper thin.

close to tube

Customer review rating 4.5/5

Nick G. Business - 29/07/2021 Confirmed reviews ALL

brief business overnight stay - regular guest

Dear NICK G.. We very much appreciate your review regarding your stay at the ibis London City - Shoreditch. We are delighted to read that you enjoyed your visit at our hotel and to see you back every time you visit us :) Thank you for your kind feedback,and don´t hesitate to talk to our staff members to make your stay even better than the previous one! Sincerely, Veronica Nunez Front Office Team Leader

An excellent base in London

Customer review rating 4.5/5

Alexander B. Solo - 29/07/2021 Confirmed reviews ALL

Very pleasant and welcoming hotel - quiet, well located, spacious and comfortable rooms.

great location, friendly staff and nice clean spacious rooms

Customer review rating 4.0/5

Donna Families - 28/07/2021 Confirmed reviews ALL

Really reasonably priced and great location. Staff are great. Could do with a little update in the downstairs bar and a bag storage would be good. Apart from that fab stay.

Had a great stay, yet again.

Customer review rating 5.0/5

Aimee Solo - 27/07/2021 Confirmed reviews ALL

A lovely and convenient place to stay. The hotel is clean and tidy, and has everything you need. The beds are really comfy, the showers are great, I couldn't fault it in anyway. It's also so handy where it's located, right at the tube. I've stayed here many times and always have a lovely time.

Dear AIMEE W. We very much appreciate your comments regarding your stay at the ibis London City. It is always a pleasure to receive positive feedback specially from our regular guests. At Ibis, we strive to continuously improve the quality of our services and your loyalty is the best reward for our efforts. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronica Nunez Front Office Team Leader

Great location, efficient staff v goodenjoyed

Customer review rating 5.0/5

Anonymous Business - 27/07/2021 Confirmed reviews ALL

Enjoyed my stay at Ibis shoreditch very much. Perfect location for business and pleasure activities. Staff very helpful

Dear KEVIN F P., We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Veronica Nunez Front Office Team Leader

Does the job!

Customer review rating 3.5/5

Anonymous Solo - 27/07/2021 Confirmed reviews ALL

Reception staff friendly, the location was great for East London! There was a strange damp smell in my room, and I felt it could have been cleaner. But it did the job and it was comfortable.

Great location, nice hotel

Customer review rating 4.5/5

Jim B. Families - 27/07/2021 Confirmed reviews ALL

Stayed 3 days with my daughter. Great location between funky Shoreditch and the City. Loads of nice places around for eating, drinking, shopping. Also galleries. Just minutes walking from Thames, Tower of London. Late checkout helped with bag storage.

Dear JIM BELL We very much appreciate your comment regarding your stay at the ibis London City. It is always a pleasure to receive such positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice weekend ahead! Sincerely, Veronica Nunez Front Office Team Leader.

Great hotel, clean, functional

Customer review rating 5.0/5

Joanne Friends - 26/07/2021 Confirmed reviews ALL

Great modern hotel, well priced, good reception area, spacious rooms

Dear JOANNE M. We very much appreciate your comment regarding your stay at the ibis London City. It is always a pleasure to receive such positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice week ahead! Veronica Nunez Front Office Team Leader

Short and pleasant stay.

Customer review rating 4.5/5

Finbarr Solo - 25/07/2021 Confirmed reviews ALL

I arrived early and my room was ready. The young lady at reception was extremely friendly and chatty. She explained the new COVID guidelines and gave me my key card and welcome drink. The room was clean and cool. There was a welcome card and a little box of sweets on the desk which was a nice touch.

Dear FINBARR O. We very much appreciate your comments regarding your stay at the ibis London City. It is always a pleasure to receive positive feedback. At Ibis, we strive to continuously improve the quality of our services and your loyalty is the best reward for our efforts. I will make sure we pass your comments to our staff as this encourage them to continue working hard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Veronica Nunez Front Office Team Leader

Always Great

Customer review rating 5.0/5

Kerry Couples - 25/07/2021 Confirmed reviews ALL

Perfect location Friendly staff Another great stay!

Dear KERRY TOWNSEND Thank you very much for taking the time to complete our questionnaire and for the excellent score! At Ibis we strive to continuously improve the quality of our services and your feedback is extremely important to us. Please write us again if you wish to tell us more about your experience. Have a nice weekend ahead! Sincerely, Veronica Nunez Front Office Team Leader.

Nice Staff

Customer review rating 4.0/5

C Friends - 25/07/2021 Confirmed reviews ALL

Staff where helpful

Dear CYDNEY S., We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronica Nunez Front Office Team Leader

Great value

Customer review rating 5.0/5

Joshua Friends - 24/07/2021 Confirmed reviews ALL

Ideal location, very clean and pleasant room. The Accor discount was extremely easy to implement. Can't fault it.

well located

Customer review rating 4.0/5

Dave A. Families - 23/07/2021 Confirmed reviews ALL

pleasant stay rooms fine location really good

Clean comfy room, handy location

Customer review rating 4.5/5

Tarbie K. Business - 23/07/2021 Confirmed reviews ALL

Compact but comfy twin room, very clean. Good location to access east & central London

As usual this hotel is great and the service was excellent

Customer review rating 4.0/5

Samuel C. M. Families - 23/07/2021 Confirmed reviews ALL

On arrival we noticed the room had a smell of cigarette smoke. We reported this to reception and they offered to give us another room. We did not take up the offer as it was not really that bad but we did not want to be charged for additional cleaning. The body wash dispenser did not work and I reported it through the QR code. We were really impressed when a very pleasant arrived to replace it within a few minutes.

Really bad customer service

Customer review rating 0.5/5

The O. W. M. W. S. B. I. Friends - 22/07/2021 Confirmed reviews ALL

The maid stole my money when she came into room to do cleaning!!! The reception did nothing after I report it to them!!!!! Now, 7 days later, I haven’t received any effective solutions( apart from saying they had reported it to the insurance company without giving me the details about insurance ) from I. about my lost money which was stolen by the employee in I.. The things I. did were all asked by me, even call the police/ ask for refund of my hotel spending.

Great stay

Customer review rating 5.0/5

Brian B. Couples - 20/07/2021 Confirmed reviews ALL

From the moment we walked through the door the team at Shoreditch were absolutely superb and fill us with confidence that it is safe to travel again - taking care of course. The covid rules were sensible and clear, check in was easy as was check out, breakfast was well organised, and the room spotless. Well done all t=and thankyou

Great location and lovely staff

Customer review rating 4.5/5

Jeff P. Business - 19/07/2021 Confirmed reviews ALL

A pleasure. Lovely greeting from reception staff. Room spotless. Great location.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in london