ibis London City - Shoreditch Hotel 3 stars

Customer review rating 4.3/5 10,763 reviews

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ibis London City - Shoreditch
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+ 12 Services

Hotel extras

  • 348 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Facilities for disabled and public outdoor parking

  • Free Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant with international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)

Hotel location

ibis London City - Shoreditch

5 Commercial Street
E1 6BF london
united kingdom

Tel: +442074228400

Fax: (+44)207/4228410

Check-in from 14h00

Check out up to 12h00

  • 15,315,25,67 :  Aldgate East

  • By bus :  25-205-254

  • ALDGATE EAST : 

  • Hammersmith and City,District Li :  Aldgate East

  • By plane

    LONDON CITY APT At 12.87km / 8 miles

  • By plane

    LONDON GATWICK At 46km / 28.59 miles

  • By plane

    LONDON HEATHROW At 34.5km / 21.44 miles

  • By boat

    DOVER At 122.3km / 76 miles

  • By train

    LIVERPOOL STATION At 1.61km / 1 miles

  • By train

    LONDRES WATERLOO At 4km / 2.49 miles

  • By train

    WATERLOO STATION At 4km / 2.49 miles

GPS :51.515339, -0.071969

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: 3
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Brand New : Twin SweetRoom by ibis

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Triple Room

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft

Accessible Twin SweetRoom by ibis

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
Rooms

Our restaurants and bars

BAR

Non contractual photo

Offering everything from Italian roast coffee to locally brewed craft beers and speciality gins, pull up a chair in our Brick Lane-inspired bar. This bright, lively space offers a tempting spot to indulge in tasty treats and tipples, any time of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London City - Shoreditch

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,763 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,779 reviews

Good stay

Customer review rating 3.5/5

Anonymous Couples - 21/12/2020 Confirmed reviews ALL

Good location but noisy outside building work Tv also didn’t really work properly Over than that satisfied with the stay, comfy bed

Very conveniently located

Customer review rating 5.0/5

Jane Business - 20/12/2020 Confirmed reviews ALL

Lovely friendly staff, very welcoming

Dear We very much appreciate your comment regarding your stay at the ibis London City. It is always a pleasure to receive such positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice weekend ahead! Front Office Team Ibis London City Shoreditch

Good stay, good location

Customer review rating 4.0/5

Traveler Families - 18/12/2020 Confirmed reviews ALL

Pleasent stay

Dear We very much appreciate your comment regarding your stay at the ibis London City. It is always a pleasure to receive such positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice weekend ahead! Front Office Team ibis London City

Great value hotel in a great location

Customer review rating 5.0/5

Ian Business - 18/12/2020 Confirmed reviews ALL

The staff were polite and efficient, as always. The rooms are modern and have everything you need for a short stay. Great bed!

Dear We very much appreciate your comment regarding your stay at the ibis London City. It is always a pleasure to receive such positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice weekend ahead! Front Office Team ibis London City Shoreditch

handy location

Customer review rating 4.0/5

Nick G. Business - 16/12/2020 Confirmed reviews ALL

Easy check in . Hotel situated conveniently for The City

Dear Nick G., We very much appreciate your comments regarding your stay at the ibis London City. It is always a pleasure to receive positive feedback. At Ibis, we strive to continuously improve the quality of our services and your loyalty is the best reward for our efforts. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Enrique Amaya ibis London City Front Office Team Member

Easy access from tube, good sized rooms

Customer review rating 4.5/5

Andy Solo - 11/12/2020 Confirmed reviews ALL

Easy access from Aldgate East tube station, good sized rooms, nice and quiet despite being right next to the main road, staff nice and friendly

Dear Andrew, Thank you for your lovely review, I'm so pleased to hear that you had such a fantastic stay and we all look forward to welcoming you again in the near future! Warm Regards, Justin Usswald

Nice pleasant stay .

Customer review rating 4.5/5

Finbarr Solo - 08/12/2020 Confirmed reviews ALL

Arrived early to the hotel and was able to check in immediately. All safety precautions were in place for Covid. Room was clean and warm. Staff were very friendly. Very enjoyable stay.

Dear FINBARR O., We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enrique Amaya Front Office Team Member Ibis London City

Mostly great

Customer review rating 4.0/5

Tracey L. Couples - 09/11/2020 Confirmed reviews ALL

Wonderful staff and great room/decor. Terrible night's sleep as room suffocatingly hot. TV volume set so low that it was impossible to hear some channels (loud ads, but inaudible shows).

Dear TRACEY ANNE L., Thank you for taking the time to tell us about your experience at the ibis London City - Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem regarding the TV volume and prevent future occurrence. In regards to the issue on the temperature of the room, I would like to stress that our system is not air-conditioning but an air cooling system meaning that the temperature in the room can be controlled depending on the temperature outside. If the temperature in your room was too hot, I hope you contacted our staff to sort out the problem with some of our alternatives. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Veronica Nunez. Front Office Team Leader

Great value

Customer review rating 4.0/5

Sarah B. Solo - 26/10/2020 Confirmed reviews ALL

Stayed for a Saturday night. Was perfect. Really clean, comfortable and convenient. Only criticism was that the room was too hot even with the window open

Dear Sarah, We very much appreciate your comment regarding your stay at the ibis London City. It is always a pleasure to receive such positive feedback! Thank you again for sharing your experience; positive constructive feedback such as this helps us improve our service. We hope your next visit will be even better than this one. Have a nice weekend ahead!

Great location. Friendly staff.

Customer review rating 4.5/5

Jp Couples - 19/10/2020 Confirmed reviews ALL

We stayed for a weekend and were so pleased with our reception to the hotel. My wife even had birthday balloons and a gift waiting for her in our room - a lovely touch. The staff were consistently friendly and helpful. The location was great.

Dear GEORGE P., We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and make your stay more memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronica Nunez Front Office Team Leader.

Perfect location for us. Friendly, helpful staff

Customer review rating 5.0/5

Elaine Couples - 13/10/2020 Confirmed reviews ALL

Hotel was very clean and we saw evidence of extra cleaning taking place. Screens, social distancing and plenty of hand gel. We felt very safe.

Dear Elaine, Thank you for choosing Ibis London City for your stay in London. I am delighted to hear that you had such a wonderful visit . I am really glad that you were happy with your safety during your stay, it means a lot for us and reward our efforts in a daily basis. It will be our pleasure to have you return to our hotel in the future. Warmest wishes, Flora Falcon – Front Office Team Leader

Another enjoyable stay

Customer review rating 5.0/5

Aimee Solo - 13/10/2020 Confirmed reviews ALL

Really enjoyed staying here again. Its a lovely clean modern hotel, in a great location. The rooms are nice and warm, with everything you need. They have lovely showers, and the beds are so comfy, I always sleep really well. I always stay here when I'm in London.

Dear Aimee, Thank you very much for your kind words. We are thrilled that you enjoyed your stay at Ibis London City and we hope it won't be the last time. The team and I hope to welcome you back to us here. Best wishes, Flora Falcon – Front Office Team Leader

Good stay

Customer review rating 5.0/5

Ian Couples - 07/10/2020 Confirmed reviews ALL

Great value hotel. Helpful staff, clean and comfortable room with a great bed.

Dear Mr. Baldock, Thank you for your lovely review, I'm so pleased to hear that you enjoyed your stay and we all look forward to welcoming you again in the near future! Warm Regards, Ibis London City Team

Centrally located

Customer review rating 3.5/5

Anonymous Business - 03/10/2020 Confirmed reviews ALL

Standard no frills hotel. One cannot sit in the dining area or seats and have your own beer. These areas are only if you purchase from their bar. Not great really!

Dear Guest, Thank you for taking the time to share your feedback. We appreciate that you are sharing your concerns and rest assured that we will take into consideration the option of facilities for the guests to consume their own food and drinks. However since we have a bar and a restaurant we need to reserve the space for the guests that want to buy drinks and food from us. We hope to welcome you back to our hotel very soon! Sincerely, Pablo Agis Burgos Front Office Team Leader

Good safe , clean stay

Customer review rating 4.5/5

Hugh T. Business - 01/10/2020 Confirmed reviews ALL

Hotel very quiet , made to feel welcome

Dear Mr. T., Thank you for your lovely review, I'm so pleased to hear that you had a nice stay and we all look forward to welcoming you again in the near future! Warm Regards, Justin Usswald Front Office Team Member

Good stay as normal well done

Customer review rating 5.0/5

Vicky O. Couples - 27/09/2020 Confirmed reviews ALL

Relaxed and enjoyable

Dear Vicky Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Veronica Nunez Front Office Team Leader.

Good stay

Customer review rating 4.5/5

Kevin Business - 27/09/2020 Confirmed reviews ALL

Clean and tidy. Friendly helpful staff.

Dear Kevin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Veronica Nunez. Front Office Team Leader.

Useful location for City

Customer review rating 4.5/5

Nick G. Business - 27/09/2020 Confirmed reviews ALL

Two nights at regular hotel

Dear Mr. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Justin Usswald. Front Office Team Member

well located friendly staff

Customer review rating 5.0/5

Steve A. Business - 17/09/2020 Confirmed reviews ALL

very nice stay well presented and friendly staff

Dear STEVE A., We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

Anonymous Families - 13/09/2020 Confirmed reviews ALL

Well organised, lovely friendly staff, super room which was as clean and tidy as I’ve experienced before.

Dear CATHERINE O., We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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