ibis London City - Shoreditch 3 stars

Customer review rating (ALL Rating) 4.5/5 3,786 reviews

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Description

Hotel extras

  • 348 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Facilities for disabled

  • Free Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant

Our accommodation(s)

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Hotel location

ibis London City - Shoreditch

5 Commercial Street
E1 6BF LONDON
United Kingdom

GPS:51.515339, -0.071969

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Charlie's Corner

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of simplicity and speed, we offer a range of tasty homemade dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,786 reviews

TripAdvisor Rating  4.0/5  5,054 reviews

Certificate of excellence 2023

Great stay in great location!

TripAdvisor rating 5.0/5

evaandmalcolm TripAdvisor review

Stayed two nights in IBIS Shoreditch on Commercial Road. Genuinely pleased with the experience. The room is basic but had everything we needed and with being in Shoreditch, perfect location for us. Abdullah was so welcoming on arrival and Faisal did a fab job looking after our luggage when checking out.

Great days in London

TripAdvisor rating 5.0/5

Patrick W TripAdvisor review

We enjoyed 5 days in this Ibis hotel in London Shoreditch. The staff was very friendly, the room was clean and big enough for us three. The breakfast was really good and they had enough products which we liked. Even live music in the evening! This hotel is a really good choice for everyone who wants to have a central located hotel with comfort.

Excellent Stay with Outstanding Service

TripAdvisor rating 5.0/5

carolina isabel... l TripAdvisor review

I had a wonderful stay at your hotel. The location next to the metro and tourist attractions is perfect. The room was spacious and spotless, and the breakfast was delicious. Special thanks to Isabela at the reception. She was kind, efficient, and courteous, resolving all my needs. She is truly wonderful, and so is the hotel.

Good price-quality stay in the heart of London

Customer review rating 4.0/5

Jari Business - Confirmed reviews ALL

Good price-quality ratio, location was ideal, breakfast was good and the room comfortable. Would have appreciated a better airconditioning / cooling unit in the room instead of having to keep the window open through the night.

Dear JARI L., We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Terrible food - both dinner and breakfast

Customer review rating 1.5/5

Matt C. Business - Confirmed reviews ALL

Ate in restaurant in the evening - fish over-fried and brittle, peas still frozen. Breakfast the following morning wasn't much better - no empty tables, then when one came free it wasn't cleaned. No cutlery. Bacon stone cold. No eggs. Aggressive kitchen staff. Won't be staying again any time soon.

Dear MATTHEW C., Thank you for taking the time to tell us about your experience at the ibis London City - Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do apologize for any inconvenience caused by the restaurant service. Additionally, we will investigate the facts mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jose Lorente, FO shift leader

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Other web-users rate our hotel

  • 2,743 reviews 9.6/10 Location
  • 3,130 reviews 6.1/10 Room
  • 2,688 reviews 8.7/10 Service
  • 64 reviews 6/10 WiFi
  • 1,526 reviews 6.9/10 Cleanliness
  • 1,473 reviews 8.1/10 Breakfast
  • 502 reviews 8.4/10 Vibe
  • 403 reviews 6.7/10 Amenities

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