ibis London City - Shoreditch 3 stars

Customer review rating (ALL Rating) 4.5/5 3,131 reviews

Best price
guarantee
ibis London City - Shoreditch - Image 1
ibis London City - Shoreditch - Image 2
ibis London City - Shoreditch - Image 3
ibis London City - Shoreditch - Image 4
5 Commercial Street, E1 6BF LONDON, United Kingdom

Description

Hotel extras

  • 348 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Facilities for disabled

  • Free Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis London City - Shoreditch

5 Commercial Street
E1 6BF LONDON
United Kingdom

GPS:51.515339, -0.071969

Telephone
Fax +44 20 7422 8410

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Charlie's Corner

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of simplicity and speed, we offer a range of tasty homemade dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,131 reviews

TripAdvisor Rating  4.0/5  5,202 reviews

Certificate of excellence 2025

Customer review rating 2.0/5

Kajla P. Business - Confirmed reviews ALL

There were not much vegetarian options in breakfast hence I preferred to skip after first day of the stay. Also there should be an intercom phone rather than relying on WhatsApp. The room has barely walking space so think if you are an international traveler and walking with two full size suitcase with other handbags.

Dear , Thank you for sharing your feedback regarding your recent stay. We regret to learn that the vegetarian breakfast options did not meet your expectations and that the room space was insufficient for your needs. We appreciate your suggestion regarding communication methods and will certainly take it into consideration for future improvements. Your insights are valuable to us, and we hope to enhance our guest experience moving forward. Front Office Team Ibis London City

Customer review rating 4.0/5

Viktoriia S. Business - Confirmed reviews ALL

good price and location, i satisfied with breakfast

Dear , Thank you for your positive feedback regarding our location, pricing, and breakfast offerings. We are delighted that you enjoyed your stay and found our hotel convenient for exploring central London. Best regards, Front Office Team Ibis London City

Customer review rating 4.0/5

Martina B. Couples - Confirmed reviews ALL

We stayed in this hotel for 3 nights with breakfast included.(I would like to say that this is the second time we have booked at this Ibis, out of three times we have been to London.) The location is excellent, the metro is just a few meters away on foot.If you want to walk for about 10 minutes you can reach Tower Bridge and the Tower of London. The breakfast is varied and delicious, from sweet to savory.The staff is always kind and helpful. The room was clean and tidy, the only flaw was that for three days they forgot to put the hand towels and on the last day they didn't put the shower gel in the appropriate container.I tried to contact the reception on the first day using the q-code in the room (since there was no telephone) to request hand towels but they never arrived. P Personally, since I had brought one from home, I let it go and didn't give it much thought. But overall, everything went well, and when I return to London, I'll definitely book again.I will book at this hotel.

Dear , Thank you for taking the time to share your experience at ibis London City - Shoreditch. We are delighted to learn that you enjoyed your stay and appreciated our excellent location and delicious breakfast offerings. It is also heartening to read your kind remarks about our staff's helpfulness and the cleanliness of the room. We sincerely apologize for the oversight regarding the hand towels and shower gel during your stay. While we strive to maintain high standards in our housekeeping services, it appears we fell short in this instance. We appreciate your understanding and patience, especially as you managed with a towel from home. Your feedback is invaluable, and we will ensure it is communicated to our housekeeping team to improve our service. We look forward to welcoming you back on your next visit to London. Front Office Team Ibis London City

Customer review rating 5.0/5

Rong L. Families - Confirmed reviews ALL

I stayed at your hotel back in 2016. I was happy with my stay. This time it was my second time to stay at your hotel. I was still very happy with my stay. Well located and friendly staff, I will stay with you again next time in London. Thanks.

Dear , Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our location and friendly staff. It is always a pleasure to welcome returning guests, and we look forward to hosting you again on your next visit to London. Best regards, Front Office Team Ibis London City

Customer review rating 5.0/5

Barry F. Solo - Confirmed reviews ALL

Always a pleasure to stay here, the staff are wonderful

Dear, Thank you for your kind words regarding your recent stay. We are delighted to hear that you had a wonderful experience and appreciated our staff's service. We look forward to welcoming you back in the future. Best regards Kieron, Front Office Team Ibis London City

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,937 reviews 9.7/10 Location
  • 2,938 reviews 5.7/10 Room
  • 2,642 reviews 8.8/10 Service
  • 89 reviews 4.4/10 WiFi
  • 1,405 reviews 6.8/10 Cleanliness
  • 1,380 reviews 8.2/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in London

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.