ibis London City - Shoreditch Hotel 3 stars

I Needed a quick a night between stops in london, and though last minute staff help me find the best deal for the night, allowed me to check in early and gave me a generous late check out that helped so much. Also the rooms are great beds comfy also they give Chromecast with the tv which is far better then cable.

Great Staff

Checkin was easy, we asked for a room on a high floor and this was provided. The hotel is well located with easy access to to city excellent public transport links. Breakfast was great, a huge choice and staff who were attentive and kept the tables and food areas clean and well stocked. Staff were very helpful and knowledgeable about the area. We would definitely stay there again.

Team is always willing to help. No matter how busy it gets you can see they do their best to make your stay as good as possible Locations is great, well connected and with plenty of restaurants and pubs walking distance. We came to visit our daughter and had a great time exploring the area.

Well located. Dodgy Wifi / internet. Hot water took an inordinate time to emerge from 10th floor room’s taps (shower and basin) in the morning.

Wanted a central London base for the day, and this fitted the bill. Great all round service and rooms at a fab price. No complaints!!

Very closed to the Aldgate East station, room is clean and nice.

No hot water on first morning. The hotel used to offer baggage storage on last day but this is no longer available. They suggest using rail station which is ten minutes walk away and charges £12.50 per item. It seems ridiculous that when the hotel lobby was re-modelled the baggage room was removed. This is a pity, and should be reconsidered by the company.

Impression of lack of cleanliness around due to insufficient staff? No attention to detail. Rubbish can been seen in lift and was left there over few hours. Ventilation fan within bathroom malfunction. Water seepage can be visibly seen from exterior into the room.

This hotel did not match the normal standard that I have experienced in other Ibis hotels. The level of cleanliness in the room and common areas was not good. Common areas are not cleaned on a daily basis. Bathroom cleanliness was poor. Air conditioning was switched off centrally and was not turned on even after requests were made, resulting in a disturbed sleep. On one day there was no hot water. Staff were very friendly and helpful but there was insufficient staff working in the bar leading to lengthy delays for service. Whilst I would stay at an Ibis hotel again I would not stay at this one.

The hotel was lovely & staff friendly

Very clean. The location is perfect, only few steps from underground station. A supermarket just next to it. Walking distance to London Tower. Excellent service and professional staff. I would choose it again.

I had problems with the staff which were unresolved. This made my stay unsatisfactory. I found the staff both unpleasant and unhelpful. Why do you want 200 characters? i have said all I need to say, there is nothing else

We chose to stay at The Ibis London City - Shoreditch as it a hotel that we have stayed at many times before and is convenient for our trips to London. Check in was quick and efficient, the staff friendly and attentive. The room was well prepared, clean and well provisioned with tea and coffee. All in all, another pleasant stay in london.

I always stay here, its perfect for a weekend in London. Its a lovely, clean, modern hotel. The location is perfect, right beside a tube station and only a short walk from several others including Liverpool Street. The rooms are great and have everything you need, and I always sleep really well as the beds are so comfy. I would recommend to anyone to stay at this hotel.