ibis London City - Shoreditch 3 stars

Customer review rating (ALL Rating) 4.4/5 4,115 reviews

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ibis London City - Shoreditch - Image 1
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5 Commercial Street, E1 6BF LONDON, United Kingdom

Description

Hotel extras

  • Hotel right next door to Aldgate East Tube station

  • Walking distance to Tower Bridge and major attractions

  • Complimentary high-speed Wi-Fi in rooms, bar and lobby

  • Charlie's Corner bar and restaurant for meals & mixology

  • Green Key Certified – 100% committed to operating sustainably

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Double SweetRoom by ibis - High Floor

Photo out of - Double SweetRoom by ibis - High Floor

After a satisfying night's sleep in your Sweet Bed™ by ibis, open your curtains to views of the London skyline each morning, perfect with tea or coffee in hand. Fast Wi-Fi and USB charging hubs ensure convenience at our hotel near Shoreditch.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Bedding and towel
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Enjoy London together at our Aldgate hotel. Your family room has tea and coffee, plus a 55-inch TV allowing you to stream your own content. Fast Wi-Fi lets you plan things to do in London as a family, and Sweet Bed™ by ibis ensures you're all well rested.

Max. number of persons
3
Area
From 15 m² / 161 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Your warm, modern hotel room near Shoreditch features fast Wi-Fi, a desk and a USB charging hub. Ideal for friends or colleagues visiting London, with Sweet Bed™ by ibis beds for a good night's sleep, plus tea, coffee and 55-inch TV.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Best for families or friends, this triple room in Shoreditch with three single beds features fast Wi-Fi, a 55-inch 4K TV, and tea and coffee. It's also conveniently just a short stroll to landmarks like the Tower of London and atmospheric Brick Lane.

Max. number of persons
3
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

These accessible hotel rooms in Aldgate feature roll-in showers, bathroom grab rails, accessible beds and wheelchair turning space. Enjoy fast Wi-Fi and a 55-inch 4K TV that allows you to stream your own content, plus blackout curtains and soundproofing.

Max. number of persons
2
Area
From 17 m² / 182 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

ibis London City - Shoreditch

5 Commercial Street
E1 6BF LONDON
United Kingdom

GPS:51.515339, -0.071969

Telephone
Fax +44 20 7422 8410

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 348 rooms
  • 8 rooms for people with reduced mobility
  • 28 connecting rooms
  • 10 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • Children Additional charge

CHARLIES CORNER

Photo out of - CHARLIES CORNER

Hungry? Enjoy healthy, locally sourced dishes at our restaurant near Shoreditch, with British classics, bespoke pizzas and shareable platters. We cater to all dietary requirements, with a dedicated kids’ menu and plenty of options for everyone.

Cooking style
Burger Grill
Capacity
90
Accessibility
Accessible service
E1 6BF London, United Kingdom
Telephone +44 20 7422 8400

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Musical Entertainment
  • Musical Atmosphère

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Hungry? Enjoy healthy, locally sourced dishes at our restaurant near Shoreditch, with British classics, bespoke pizzas and shareable platters. We cater to all dietary requirements, with a dedicated kids’ menu and plenty of options for everyone.

With mood lighting and décor inspired by urban Brick Lane, our central London hotel bar is a place to gather, make plans and tell stories over signature cocktails or craft beers. Our menu also includes tasty small bites and shareable platters.

At our Shoreditch hotel, start your day with a hot and cold buffet, including Full English and Continental breakfast options. Breakfast-to-go is available for early risers, with vegan, gluten-free and dairy-free choices for all.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,115 reviews

Customer review rating 3.5/5

Gary B. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Yuliya S. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

De G. F. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Paul R. Friends - Confirmed reviews ALL

Dear Paul, Thank you for your lovely feedback! We’re delighted to hear that you enjoyed your stay, found your room well equipped and clean, and received excellent service from our reception team and the team at Charlie’s Corner. Your kind words will be shared with the team. We look forward to welcoming you back to ibis London Shoreditch soon! Kind regards, Gustavo - Front Desk Team Member

Customer review rating 4.5/5

Angela B. Couples - Confirmed reviews ALL

Dear Angela, Thank you for sharing your feedback. We appreciate you taking the time to tell us about your experience and are pleased you chose to stay with us. We hope to have the pleasure of welcoming you back to ibis London Shoreditch in the near future! Kind regards, Gustavo - Front Desk Team Member

Customer review rating 2.0/5

Yuliya S. Couples - Confirmed reviews ALL

This was the second-worst Ibis hotel I’ve ever stayed at—the first one was also in London. I specifically chose a more expensive room—£504 for three nights—expecting a higher floor with a view of London, which was very important to me. Instead, the view was mostly of the building next door. I’ve always associated the Ibis brand with predictability, quality, and safety, and I hoped for the same this time—but that certainly wasn’t the case. There was no safe in the room, and a notice on the door explicitly states that the hotel takes no responsibility for items left in the room. Seriously? Breakfast was also underwhelming; usually, it’s quite good, but not here—there wasn’t even any peanut butter. To make matters worse, once you’ve checked out, you can’t even use the restroom on the ground floor because access requires a key card. That’s just absurd. The only plus is the location, but even that doesn’t save it. I won’t be choosing this hotel chain for my next trip.

Customer review rating 3.0/5

De G. F. Business - Confirmed reviews ALL

The staff was excellent. Everyone was really nice. The room was small, and the chair was folded out to act as an extra bed, and as there was already a double bed as well, there was no room to sit or walk. The room was very very hot and the fan/airco/thermostat was not able to reduce the temperature. Opening the window helped a little bit except the noise was so great it woke me up all the time. TV remote was missing. Dust everywhere. Did not tell the staff as I just wanted to rest.

Customer review rating 4.0/5

Paul R. Friends - Confirmed reviews ALL

Top staff at reception and running Charlie's Corner. Well equipped room. V clean.

Dear Paul, Thank you for your lovely feedback! We’re delighted to hear that you enjoyed your stay, found your room well equipped and clean, and received excellent service from our reception team and the team at Charlie’s Corner. Your kind words will be shared with the team. We look forward to welcoming you back to ibis London Shoreditch soon! Kind regards, Gustavo - Front Desk Team Member

Customer review rating 4.5/5

Angela B. Couples - Confirmed reviews ALL

We were on the 10th floor and one of the 3 lifts was out of order. It was difficult getting to/from breakfast

Dear Angela, Thank you for sharing your feedback. We appreciate you taking the time to tell us about your experience and are pleased you chose to stay with us. We hope to have the pleasure of welcoming you back to ibis London Shoreditch in the near future! Kind regards, Gustavo - Front Desk Team Member

Customer review rating 4.0/5

Bryan S. Solo - Confirmed reviews ALL

The Ibis is a very good hotel for the money. The rooms were larger than the average tourist hotel, facilities were clean and attractive, the staff was friendly and helpful, and services were efficient and prompt. The location is convenient to Tube and bus transportation and located within walking distance of attractions like the Tower of London, Tower Bridge, the Spitalfields Market, and others. The breakfast was plentiful and well-prepared, and a solid value for the money in relation to London prices. The hotel is located in a very busy area of a large city, so the noise levels, even at night, can be somewhat high. This is not a fault of the hotel, of course, and to be expected in any big city hotel, but travelers should be aware. I would especially recommend for solo travelers.

Dear Bryan, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and appreciated our spacious rooms, cleanliness, friendly team and efficient service. It's lovely to know that our convenient location, breakfast selection and value for money made your London visit even more enjoyable. Thank you for recommending us to solo travellers. We look forward to welcoming you back to ibis London Shoreditch soon! Kind regards, Gustavo - Front House Team Member

Customer review rating 2.5/5

George A. Business - Confirmed reviews ALL

Whilst I like the hotel and its location, in this instance I was slightly less impressed than usual. I ( a single business traveller ) had been allocated a room made up for three people, reducing the room around the desk for working at which i could also not see a conveniently located power outlet for laptop or indeed kettle. The outet available was on the top of the pulldown bed via extension lead , or the small table next to the bed. Thankfully in this instance I did not need to do any evening work, but this is not always the case. The ability to boil a kettle in safety was compromised and would not be recommended should the room actually have had 3 occupants.

Customer review rating 1.0/5

Nikola H. Friends - Confirmed reviews ALL

The location is good, but the overall experience was not good. The room is small with super small window and no enough light… the bathroom was made from plastic and was horrible and this hotel doesn’t worth the money!

Customer review rating 4.5/5

Graham M. Solo - Confirmed reviews ALL

I had a warm welcome on arrival and staff were helpful and friendly over the weekend. The room was comfy with good amenities. It had good water pressure and the WiFi worked well. I enjoyed the hotel breakfast and food for dinner. It was a good base to explore London with plenty on your doorstep.

Dear Graham, Thank you for your wonderful feedback! We're delighted to hear that you received a warm welcome and found our team friendly and helpful throughout your stay. It's lovely to know that you enjoyed the comfort of your room, our amenities, breakfast and dinner. We're also pleased that our convenient location provided the perfect base for exploring London. We look forward to welcoming you back to ibis London Shoreditch soon! Kind regards, Gustavo - Front House Team Member

Customer review rating 4.5/5

Helga B. Friends - Confirmed reviews ALL

Would be great to have a Pillow Menue to choose from. I found the pillow to high.

Dear Helga, Thank you for sharing your feedback with us. We appreciate your comments and suggestions, as guest comfort is very important to us. We hope you otherwise enjoyed your stay and look forward to welcoming you back to ibis London City – Shoreditch in the future! Kind regards, Gustavo - Front House Team Member

Customer review rating 5.0/5

Shu H. Solo - Confirmed reviews ALL

Clean room, very good staff at the reception. They have been always helpful. I will come back.

Dear Shu, Thank you for your lovely feedback! We are delighted to hear that you had a very good stay with us at ibis London Shoreditch. It is wonderful to know that you appreciated the cleanliness of your room and the helpfulness of our reception team. Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in London! Kind regards, Gustavo - Front Desk Team Member

Customer review rating 4.5/5

Ivan P. Business - Confirmed reviews ALL

Highly recommend

Dear Ivan, Thank you for your kind review and recommendation! We’re delighted to hear that you enjoyed our convenient location and found your stay comfortable. We truly appreciate your feedback and look forward to welcoming you back to ibis London Shoreditch soon! Kind regards, Gustavo - Front Desk Team Member

Customer review rating 3.5/5

Wietse V. Business - Confirmed reviews ALL

It's an Ibis, which means it's nothing fancy but it's a good place to stay if you need to be in London for a couple of days. Reasonable to good value for money.

Dear Wietse, Thank you for sharing your feedback! We’re pleased to hear that you found ibis London Shoreditch a convenient base for exploring London and appreciated the value for money we offer. We’re glad you enjoyed your stay and hope to have the pleasure of welcoming you back on your next visit to London! Kind regards, Gustavo - Front House Team Member

Customer review rating 4.5/5

Silvia D. Business - Confirmed reviews ALL

I had to stay in London one extra night on business. The location, the staff, the quality of the breakfast and food were excellent. I will return and suggest the stay at your premises

Dear Silvia, Thank you for your kind review! We’re delighted to hear that you enjoyed your stay at ibis London Shoreditch and appreciated our convenient location, friendly team, and excellent breakfast and food. It’s wonderful to know that you would recommend us to others and plan to return. We truly appreciate your support and look forward to welcoming you back on your next visit to London! Kind regards, Gustavo - Front Desk Team Member

Customer review rating 5.0/5

Madeline F. Business - Confirmed reviews ALL

Originally I was in a room close to the road - after explaining I was there for a week and wanted a quiet room. The staff were super helpful and understanding to my needs and switched me straight away! Anytime I asked for anything it was done - room as spotless. I didn’t clean every day but every couple days it was lovely to have that option! Whatever I needed wasn’t too much. I enjoyed the selection at breakfast too!

Dear Madeline, Thank you for your wonderful feedback! We’re delighted to hear that our team made you feel welcome and went above and beyond to ensure you had a comfortable stay. It’s great to know that you appreciated the cleanliness of your room, the flexibility of our housekeeping service, and the breakfast selection. Your kind words mean a lot to our team, and we’re especially pleased that their helpfulness and attentiveness made your stay enjoyable. We look forward to welcoming you back to ibis London Shoreditch soon! Kind regards, Gustavo - Front Desk Team Member

Customer review rating 2.0/5

Kirsten R. Friends - Confirmed reviews ALL

Arrived early and they stored our bags which they then couldn’t find initially when we came back to check in. The room itself was ok, beds were comfy. Next to zero storage for clothes so we lived out of our suitcases for our stay. The bathroom was abysmal- mold at the top of the door, the sink was filthy and the shower ; it was either scalding hot or absolutely freezing, there was no in between no matter how much you tried to fiddle with it. The shower pressure was laughable, it was barely a trickle. No fan in the bathroom either so it was constantly steaming up. The location of the hotel was really the only good point of the stay

Customer review rating 4.5/5

Ingo M. Business - Confirmed reviews ALL

I slept very well despite being in midtown. Breakfast was as expected from Ibis, good selection, and nicely presented.

Dear Ingo, Thank you for your lovely feedback! We're delighted to hear that you enjoyed a quiet and comfortable stay and had a restful night's sleep. It's also great to know that you appreciated our breakfast selection and presentation. Your kind words mean a lot to our team, and we look forward to welcoming you back to ibis London City – Shoreditch soon! Kind regards, Gustavo - Front Desk Team Member

Customer review rating 1.0/5

Michael S. Friends - Confirmed reviews ALL

The location is good, close to the Tower of London and the Tube Station "Aldgate East" is directly at the hotel, making it easy to visit other parts of London. After checking in on the 14th, we went to room 218 and noticed that the room smelled like sweat in a high school locker room. We asked for a different room, but the hotel was completely booked that night, so we only got a different room the next morning. Room 718 seemed better in the morning, but overall did have the same smell problem (probably was just initially covered by some room spray). I was not pleasant staying in the room.

Customer review rating 4.5/5

Wellens T. Business - Confirmed reviews ALL

It’s clean, staff are nice, and it doesn’t show signs of neglect.

Dear Wellens T., Thank you for your lovely feedback! We're delighted to hear that you found our hotel clean, our staff friendly, and our prices good value for money. Your kind words mean a lot to our team, and we hope to welcome you back to ibis London City again soon! Kind regards, Jorge - Front office team Ibis London City

Customer review rating 3.0/5

Miguel B. G. Business - Confirmed reviews ALL

Very comfortable and everyone was nice, but the bathroom is really outdated with clear signs of overuse, also smelled really bad, like sewage.

Other web-users rate our hotel

  • 3,214 reviews 9.7/10 Location
  • 3,449 reviews 5.9/10 Room
  • 3,109 reviews 9.2/10 Service
  • 128 reviews 4.5/10 WiFi
  • 1,676 reviews 8.5/10 Breakfast
  • 1,539 reviews 6.9/10 Cleanliness

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