Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel 4 stars

Customer review rating (ALL Rating) 3.6/5 590 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 200-yards from a park and ride shuttle service

  • Fully-equipped gym at the Feel Good Health Club

  • Outdoor woodland dining pods

  • Wedding facilities capable of accommodating 200 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Chester Abbots Well Hotel

Whitchurch Road, Christleton
CH3 5QL CHESTER
United Kingdom

GPS:53.185516, -2.848045

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our accommodation(s)

All bedrooms feature an HD LED TV and complimentary high speed WiFi. Most rooms offer views of the hotel courtyard and there is a choice of interconnecting rooms for families.In privilege and superior rooms you'll enjoy a Nespresso coffee machine, ne wspaper, robe and slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  590 reviews

TripAdvisor Rating  3.5/5  2,398 reviews

Bliss Tranquility Zone within the health complex

TripAdvisor rating 5.0/5

W8251LKjennyk Solo travel - TripAdvisor review

Abbot Well Hotel's Bliss Tranquillity Zone was recommended to me by a friend. Chief therapist and owner Lynsey greeted me in her spacious treatment room. My first treatment was a Thai foot and leg massage which I found very relaxing. My second treatment was a back massage and facial which also left me relaxed, and my skin was better than it has been in a long time. I would also highly recommend Lynsey's services to anyone looking to be pampered at a high professional level. Can't wait to return for more. Jenny Knowles

Hi Jenny, Thanks so much for your positive review. I am sure Lynsey will be delighted. I really hope we can welcome you back again soon. Regards, Richard General Manager

Bliss Tranquillity at Abbotswell Hotel

TripAdvisor rating 5.0/5

prvarley Solo travel - TripAdvisor review

I had a back massage and a head and neck massage with Lynsey McCabe at Bliss Tranquillity in the Health Club at Abbotswell hotel. The massage was superb and after the massage my back.felt very loose and relaxed as did my neck and shoulders. Bliss Tranquillity is a new venture at Abbotswell Hotel and one I would highly recommend as Lymsey McCabe is an outstanding massage therapist.

Hi Prvarley, Thank you so much for sharing your feedback. I am so pleased you enjoyed your treatment with Lynsey - hopefully we can welcome you back again very soon. Regards, Richard General Manager

Lynsey, Holistic Treatment Health Spa

TripAdvisor rating 5.0/5

As-I-Said Solo travel - TripAdvisor review

After suffering through a couple of weeks with some aches and pains I decided on trying some holistic therapy... Stiil being somewhat sceptical I met Lynsey who has her own therapy room located in the spa and had a chat about what treatment to opt for, a very friendly lady with a huge smile she put me fully at ease with her professionalism and very courteous approach. I can honestly say that as I walked out afterwards I was feeling completely relaxed and a lot more flexible and ache free than I could have hoped for. I would certainly recommend a treatment with her, whether it's as a pampering treat to yourself or as a way to help with those everyday aches and pains.

Hi As-I-Said, Thank you so much for your positive feedback. It is great to read that you found your treatments have helped you to relax. I really hope Lynsey can welcome you back again soon . Regards, Richard General Manager

Very good customer service

Customer review rating 4.5/5

Kamrul Families - Confirmed reviews ALL

I stayed 3 nights with my family. We enjoyed early morning swimming and sauna. The room service and all other staffs are very helpful and supportive. The restaurant in the hotel was also good. The space around the hotel is quite good to play with children.

Hi Kamrul, We very much appreciate your comments regarding your stay at the Mercure Chester Abbots Well Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard General Manager

Nice hotel a few miles outside Chester

Customer review rating 4.5/5

Keith Couples - Confirmed reviews ALL

We stayed for a couple of nights and made use of all the facilities. Really enjoyed the pool sauna and jacuzzi (some of the floor tiles need re-fixing). Good breakfast and evening meals were excellent. The room was not quite 4* -missing some expected basics such as fridge, complimentary water and biscuits etc. otherwise comfortable and reasonably sized although lacking any proper hanging space

Hi Keith, We very much appreciate your comments regarding your stay at the Mercure Chester Abbots Well Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard General Manager

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Other web-users rate our hotel

  • 555 reviews 9.1/10 Location
  • 1,524 reviews 4/10 Room
  • 1,201 reviews 7.6/10 Service
  • 12 reviews 5.6/10 WiFi
  • 694 reviews 3.3/10 Cleanliness
  • 665 reviews 4.4/10 Comfort
  • 622 reviews 7.6/10 Breakfast
  • 611 reviews 3.5/10 Amenities

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