Mercure Chester Abbots Well Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 615 reviews

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Description

Hotel extras

  • 200-yards from a park and ride shuttle service

  • Fully-equipped gym at the Feel Good Health Club

  • Outdoor woodland dining pods

  • Wedding facilities capable of accommodating 200 guests

Our accommodation(s)

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Hotel location

Mercure Chester Abbots Well Hotel

Whitchurch Road, Christleton
CH3 5QL CHESTER
United Kingdom

GPS:53.185516, -2.848045

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  615 reviews

Customer review rating 4.5/5

Paul E. Couples - Confirmed reviews ALL

We had a very good long weekend in a very spacious suite at a very reasonable price. Three breakfasts and the two evening meals were very good.

Customer review rating 4.5/5

Simon W. Business - Confirmed reviews ALL

Floors of upstairs are really creeky, can hear every step of anyone walking around full length of corridors, and rooms 2 or 3 down.

Customer review rating 3.0/5

Louise P. Couples - Confirmed reviews ALL

We arrived and our room was ready . No complaints room was adequate,but needs some maintenance and a bit of an update. The hotel is very understaffed ,the staff that were there were trying their best. Now to the food it wasn't good at all ,some items cold ,not well presented and the wait was ridiculous considering there was only about 5 tables with guests eating . Breakfast hot food, sausages anemic, eggs over done or been on hot plate for some time ,beans mushy ,hash browns soggy. The only nice thing about the breakfast was the coffee and the toast I made myself . I wasn't the only one with this opinion there seemed to be a lot of complaints

Customer review rating 4.0/5

Kellie R. Couples - Confirmed reviews ALL

Had a pleasant stay, friendly staff comfortable bed, lovely food only disappointment was the pool,spa didn't look like photo and kids swimming lessons taking place so unable to use the pool

Customer review rating 3.0/5

Nicholas H. Couples - Confirmed reviews ALL

nice room. Disappointing breakfast

Other web-users rate our hotel

  • 762 reviews 9.3/10 Location
  • 1,847 reviews 5.8/10 Room
  • 1,949 reviews 8.6/10 Service
  • 15 reviews 7.1/10 WiFi
  • 884 reviews 5.4/10 Comfort
  • 781 reviews 6.5/10 Cleanliness
  • 755 reviews 8.3/10 Breakfast
  • 589 reviews 5.5/10 Amenities

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