Name: Mercure Chester Abbots Well | 4 Star Hotel in Chester - ALL
Address: Whitchurch Road, Christleton, CHESTER, CH3 5QL, GB
Telephone: +441244250012
Rating: 3.9

Mercure Chester Abbots Well Hotel

Hotel for travellers looking for local and authentic experiences

Few Chester hotels can boast two acres of exquisite landscaped gardens and a dedicated health and beauty spa, but the Chester Abbots Well Hotel does so in abundance. Nestled amidst two acres of landscaped gardens just two miles from the city centre and Cheshire Oaks, this 4-star Chester hotel is ideal for weekend breaks and pamper breaks. After a day in the hotel's Feel Good Health Club, experience fine dining at The Brasserie restaurant and bar.

The newly refurbished Feel Good Health Club boasts one of the most fully equipped gyms in Chester, while the swimming pool, spa, jacuzzi and steam room facilities make it one of the top relaxation destinations in the city. Explore the historic wonders Chester has to offer, including the Roman Amphitheatre and the defensive Roman walls that surround the city. The cathedral and half-timbered medieval buildings are must-sees!

The Mercure Chester Abbots Well Hotel provides accommodation 2 miles from Chester railway station and the historic city centre. Visit the ancient cathedral or shop for designer fashions at Cheshire Oaks outlet village.

Welcome to Mercure Chester! On behalf of our team, we extend a warm welcome to you. Our hotel is among the premier establishments in Chester and we are committed to providing you with an exceptional experience.

Kshitijj Arora, Hotel Management

Hotel extras

200-yards from a park and ride shuttle service
Fully-equipped gym at the Feel Good Health Club
Outdoor woodland dining pods
Wedding facilities capable of accommodating 200 guests

Our accommodation(s)

Room

Compact room with one double bed

2 pers. max
13 m² / 139 sq ft

Bedding 1 x Double bed(s)

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Room

Classic room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

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Room

Classic family room for 2 adults and 1 child

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single bed(s)

See availabilities

Room

Classic family room for 2 adults and 2 children

4 pers. max

Bedding 1 x Double bed(s) and 2 x Single bed(s)

See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Room

Classic accessible room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Suite

Superior suite with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Room

Classic accessible room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)
Accessible room

See availabilities

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Hotel location

Mercure Chester Abbots Well Hotel

Whitchurch Road, Christleton
CH3 5QL CHESTER
United Kingdom

GPS:53.185516, -2.848045

+44 1244 250012

+44 161 388 0915

CHESTER

Railway station

Access: 3.38 km / 2.1 mi 7 min drive

MINITURE RAILWAY

Tourist attraction

Access: 2.9 km / 1.8 mi 6 min drive

ROMAN AMPHITHEATRE

Tourist attraction

Access: 3.22 km / 2 mi 7 min drive

CHESTER CATHEDRAL

Art and Culture

Access: 3.22 km / 2 mi 10 min drive

CHESTER RACECOURSE

Racetrack

Access: 4.67 km / 2.9 mi 9 min drive

BLUEPLANET AQUARIUM

Aquarium

Access: 11.59 km / 7.2 mi 15 min drive

CHESTER ZOO

Tourist attraction

Access: 12.87 km / 8 mi 17 min drive

OULTON PARK CIRCUIT

Racetrack

Access: 20.92 km / 13 mi 25 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 122 m² / 1313.196 sq ft
Maximum seats capacity: 100
Maximum capacity for banquets: 90

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.9/5 614 reviews

TripAdvisor Rating 3.6/5 2,781 reviews

Rooms need renovating

aristochic 2/4/2026 TripAdvisor review

The rooms need renovating badly - chipped skirting boards, dirty black pipes in bathroom, damaged bedside cabinet and ripped pillow cases. The room was on a corridor leading to the fitness center, and there was constant noise from people going that way. Staff were very pleasant. Good location and parking.

Dear Guest, Thank you for taking the time to share your feedback with us. We’re genuinely sorry to hear that the condition of your room and the noise from the nearby fitness centre affected your stay. Your comments regarding the maintenance issues — including the skirting boards, bathroom fittings, furnishings, and linen — have been noted and shared with our management and maintenance teams, as this is certainly not the standard we aim to provide. We do appreciate your kind words about our staff, and we’re pleased to hear you found them pleasant and helpful throughout your visit. We’re also glad our location and parking were convenient for you. Thank you again for your honest feedback. It helps us identify areas where improvements are needed, and we hope to have the opportunity to provide you with a much improved experience in the future. Warm Regards, Mercure Chester.

A very nice 2 for stay

Emma S 2/4/2026 TripAdvisor review

Having stayed 2 nights here we have nothing but praise. Upon arriving we checked into our room which had an unpleasant odour we went to reception and were quickly upgraded with no issue at all and the double room we had was lovely. Very clean with a comfortable bed everything we needed for a two.night stay. We used the health club for a swim and jacuzzi which was lovely and clean and the pool was so warm which is always a bonus. We had a couple of drinks in the bar which was also nice albeit a bit pricy but you are in a hotel. Breakfast was buffet style and there was so much choice and all good quality. The staff of the hotel are very kind, helpful and friendly. All in all a very nice stay and the hotel is perfectly placed for the city centre and Chester Zoo. Would have no.issues with staying here again 😀

Dear Guest, Thank you so much for your lovely review and for sharing your experience with us. We’re delighted to hear that, despite the initial room issue, our reception team were able to resolve it quickly and that you enjoyed your upgraded room. It’s great to know you found the room clean and comfortable, made the most of our health club facilities, and enjoyed the warm pool and jacuzzi — always a guest favourite! We’re also pleased you enjoyed the breakfast selection and found our location convenient for both the city centre and Chester Zoo. Your kind words about our staff truly mean a lot to us, and we’ll be sure to pass them on to the team. Thank you again for choosing to stay with us — we’d be very happy to welcome you back in the future 😀 Warm Regards, Mercure Chester.

William G. Families - 2/1/2026 Confirmed reviews ALL

All departments were very friendly and helpful , the room was clean and the overall room cost was very competitive

Dear William, Thank you for your kind feedback. We’re delighted to hear that you found all departments friendly and helpful, and that your room was clean and comfortable during your stay. It’s also great to know that you felt our room rates were very competitive, as providing good value alongside quality service is something we always aim for. Thank you again for taking the time to share your experience, and we hope to welcome you back again soon. Warm Regards, Mercure Chester.

Ann H. Families - 2/1/2026 Confirmed reviews ALL

A good hotel which met our needs for a wedding near by.

Dear Ann, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Chester.

Jennifer S. Families - 2/1/2026 Confirmed reviews ALL

Clean hotel,everything you need ,very friendly staff especially simran on reception

Dear Jennifer, Thank you for your lovely review. We’re pleased to hear that you found the hotel clean and well equipped with everything you needed for a comfortable stay. It’s especially nice to hear your kind comments about our team, and in particular Simran on reception. We’ll be sure to pass on your feedback to her — she’ll be delighted to know she made such a positive impression. Thank you again for your feedback, and we hope to welcome you back again soon. Warm Regards, Mercure Chester.

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