Mercure Chester Abbots Well Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 671 reviews

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Mercure Chester Abbots Well Hotel - Image 1
Mercure Chester Abbots Well Hotel - Image 2
Mercure Chester Abbots Well Hotel - Image 3
Mercure Chester Abbots Well Hotel - Image 4
Whitchurch Road, Christleton, CH3 5QL CHESTER, United Kingdom

Description

Hotel extras

  • 200-yards from a park and ride shuttle service

  • Fully-equipped gym at the Feel Good Health Club

  • Outdoor woodland dining pods

  • Wedding facilities capable of accommodating 200 guests

Our accommodation(s)

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Hotel location

Mercure Chester Abbots Well Hotel

Whitchurch Road, Christleton
CH3 5QL CHESTER
United Kingdom

GPS:53.185516, -2.848045

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  671 reviews

TripAdvisor Rating  3.6/5  2,713 reviews

Ok but a bit tired

TripAdvisor rating 3.0/5

acs1984 TripAdvisor review

OK At The Right Price

TripAdvisor rating 4.0/5

LauraDaveJames Business - TripAdvisor review

well located, friendly staff

Customer review rating 4.0/5

Gp Solo - Confirmed reviews ALL

Good evening GP and thank you so much for your lovely review it really does mean a lot to our dedicated team. We hope we can welcome you back to the Hotel very soon Warmest Regards All the team at Mercure Chester

Flea bitten stay!

Customer review rating 0.5/5

D A. Couples - Confirmed reviews ALL

Dear D A., Thank you for your review regarding your recent stay. I am sorry that you felt you had poor customer service from Accor. I can assure you that we have rigorous procedures regarding our room cleaning and the whole hotel which are monitored regularly, not only by ourselves but also from an external company, unfortunately with the weather becoming more clement the bite you received would have been from outside the hotel as we have plenty of trees on the grounds of the hotel, it is surprising that this was not mentioned to our team during your stay or indeed on check out. It is very disappointing to read and to see this has warranted such a low score. I do hope we can welcome you back very soon. Sincerely, Team Chester

well located

Customer review rating 5.0/5

Debra Couples - Confirmed reviews ALL

Dear Debra S., Thank you for taking the time and trouble to complete a survey following your recent stay at The Mercure. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to The Mercure in the near future. Yours sincerely, Team Chester

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Other web-users rate our hotel

  • 678 reviews 9.4/10 Location
  • 1,621 reviews 6/10 Room
  • 1,747 reviews 8.8/10 Service
  • 21 reviews 6.5/10 WiFi
  • 779 reviews 5.8/10 Comfort
  • 668 reviews 6.9/10 Cleanliness
  • 663 reviews 8.6/10 Breakfast
  • 532 reviews 5.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.