Mercure Chester Abbots Well Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 592 reviews

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Mercure Chester Abbots Well Hotel - Image 1
Mercure Chester Abbots Well Hotel - Image 2
Mercure Chester Abbots Well Hotel - Image 3
Mercure Chester Abbots Well Hotel - Image 4
Whitchurch Road, Christleton, CH3 5QL CHESTER, United Kingdom

Description

Hotel extras

  • 200-yards from a park and ride shuttle service

  • Fully-equipped gym at the Feel Good Health Club

  • Outdoor woodland dining pods

  • Wedding facilities capable of accommodating 200 guests

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Chester Abbots Well Hotel

Whitchurch Road, Christleton
CH3 5QL CHESTER
United Kingdom

GPS:53.185516, -2.848045

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  592 reviews

TripAdvisor Rating  3.6/5  2,754 reviews

Customer review rating 4.5/5

Alexander L. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your lovely review. We’re delighted you enjoyed the quiet comfort of your room, our breakfast selection, and the convenience of our location both for walking into Chester and visiting the zoo. It’s great to hear you had a pleasant stay. We hope to welcome you back again soon. Kind regards, Mercure Chester Abbots Well Hotel Team

Customer review rating 5.0/5

Ian F. Couples - Confirmed reviews ALL

Dear Guest, Wow – 27 years! Thank you so much for your loyalty and for sharing such a wonderful review. We’re delighted to hear that you enjoyed the quality of the food, the convenience of our location, and especially the warm welcome from our team. It means a lot to us to have returning guests like yourself, and we truly look forward to welcoming you back for many more years to come. Kind regards, Mercure Chester Abbots Well Hotel Team

Customer review rating 2.5/5

Henry S. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear our team were helpful and accommodating in arranging a room move for your mother-in-law, but we’re very sorry that the new rooms did not meet expectations and that cleanliness was not up to our usual standards. Your comfort is very important to us, and we will be addressing this with our housekeeping team to ensure such oversights are not repeated. We appreciate your comments and hope we can provide you with a much improved experience on a future visit. Kind regards, Mercure Chester Abbots Well Hotel Team

Customer review rating 4.0/5

Michael H. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We’re pleased to hear that you noticed an improvement in our food. We do apologise for the inconvenience you experienced with your room not being serviced, and for the noise during race day. Your comments have been shared with our housekeeping and operations teams to ensure these issues are addressed for future stays. We appreciate your feedback and hope to welcome you back under more peaceful circumstances. Kind regards, Mercure Chester Abbots Well Hotel Team

Customer review rating 5.0/5

Gerald B. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing such lovely feedback. We’re delighted you enjoyed your three-night stay and found the room comfortable and spotless. It’s great to hear you made the most of our convenient location near the park and ride, and that both breakfast and our friendly team left a positive impression. We look forward to welcoming you back again soon. Kind regards, Mercure Chester Abbots Well Hotel Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 738 reviews 9.3/10 Location
  • 1,741 reviews 5.5/10 Room
  • 1,827 reviews 8.3/10 Service
  • 17 reviews 7.9/10 WiFi
  • 859 reviews 5.1/10 Comfort
  • 729 reviews 8.4/10 Breakfast
  • 727 reviews 5.9/10 Cleanliness
  • 558 reviews 5.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.