Customer review rating (ALL Rating) 3.7/5 829 reviews
All bedrooms feature an HD LED TV and complimentary high speed WiFi. Most rooms offer views of the hotel courtyard and there is a choice of interconnecting rooms for families.In privilege and superior rooms you'll enjoy a Nespresso coffee machine, ne wspaper, robe and slippers.
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Mercure Chester Abbots Well Hotel
Whitchurch Road, Christleton
CH3 5QL CHESTER
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Access: 3.38 km / 2.1 mi 7 min drive
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The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.
Our guest reviews
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Great base to explore from
TripAdvisor rating 5.0/5
00iretrip Solo travel - TripAdvisor review
Visited with my car and used as baee for day trips, which worked well. Really easy to get into Chester too by taxi and walkable also. Very friendly and helpful staff. New barman Connor was especially helpful in recommending drinks. Overall stay was very comfortable and breakfasts were also really good.
Waste of money
TripAdvisor rating 1.0/5
Getaway13182045381 TripAdvisor review
Advertised as dog friendly, so I booked a suite. Then all of a sudden dogs are not welcome in suite's and they wouldn't let me change to a dog friendly room. Wouldn't cancel so I could rebook. So I've wasted £131.40
TripAdvisor rating 5.0/5
LoveTravel778882 TripAdvisor review
Excellent stay at Abbots Well. Staff were brilliant and very friendly. Breakfast was quality. Went for a mini break in Chester. will definitely be staying again. Next time we hope we can make use of the Spa facilities.
Well located for zoo
Customer review rating 3.5/5
Anonymous Families - Confirmed reviews ALL
Rooms fine clean and pleasant BUT we were surprised that there was no air conditioning. Had it been warmer it would have been uncomfortable. The staff were very friendly BUT we waited 50 minutes from ordering our evening meal to having it served We had our grandchildren with us and they needed to be in bed after an extremely long day at the zoo. One of them actually asking if she could go to bed with no food. We were unable to have a desert.
Hi Shirley, We very much appreciate your comments regarding your stay at the Mercure Chester Abbots Well Hotel. Thanks also for your feedback about air conditioning and a fridge. These are available in our privilege rooms - perhaps when you stay in the future these may fit your requirements better than the room type booked this time. I am really sorry for the wait time that you experienced, unfortunately we had some challenges in the kitchen during your stay which led to this, I am sorry that this was not relayed to you. Thank fully, this is now sorted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Richard & all the team
Great stay, lovely staff
Customer review rating 5.0/5
P M. Families - Confirmed reviews ALL
This booking was booked for my grandparents and they loved every minute of it. They loved the beautiful gardens, watching all the wildlife in the surrounding field at the back. They were over the moon with how lovely all the staff are at Mercure Chester. Big thank you to Paula, Sue, Dave and Jimmy in the kitchen for going above and beyond for them.
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price