Mercure Chester Abbots Well Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 829 reviews

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 200-yards from a park and ride shuttle service

  • Fully-equipped gym at the Feel Good Health Club

  • Outdoor woodland dining pods

  • Wedding facilities capable of accommodating 200 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

All bedrooms feature an HD LED TV and complimentary high speed WiFi. Most rooms offer views of the hotel courtyard and there is a choice of interconnecting rooms for families.In privilege and superior rooms you'll enjoy a Nespresso coffee machine, ne wspaper, robe and slippers.

Hotel location

Mercure Chester Abbots Well Hotel

Whitchurch Road, Christleton
United Kingdom

GPS:53.185516, -2.848045

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  829 reviews

TripAdvisor Rating  3.5/5  2,550 reviews

Great base to explore from

TripAdvisor rating 5.0/5

00iretrip Solo travel - TripAdvisor review

Visited with my car and used as baee for day trips, which worked well. Really easy to get into Chester too by taxi and walkable also. Very friendly and helpful staff. New barman Connor was especially helpful in recommending drinks. Overall stay was very comfortable and breakfasts were also really good.

Waste of money

TripAdvisor rating 1.0/5

Getaway13182045381 TripAdvisor review

Advertised as dog friendly, so I booked a suite. Then all of a sudden dogs are not welcome in suite's and they wouldn't let me change to a dog friendly room. Wouldn't cancel so I could rebook. So I've wasted £131.40

Mini break

TripAdvisor rating 5.0/5

LoveTravel778882 TripAdvisor review

Excellent stay at Abbots Well. Staff were brilliant and very friendly. Breakfast was quality. Went for a mini break in Chester. will definitely be staying again. Next time we hope we can make use of the Spa facilities.

Well located for zoo

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Rooms fine clean and pleasant BUT we were surprised that there was no air conditioning. Had it been warmer it would have been uncomfortable. The staff were very friendly BUT we waited 50 minutes from ordering our evening meal to having it served We had our grandchildren with us and they needed to be in bed after an extremely long day at the zoo. One of them actually asking if she could go to bed with no food. We were unable to have a desert.

Hi Shirley, We very much appreciate your comments regarding your stay at the Mercure Chester Abbots Well Hotel. Thanks also for your feedback about air conditioning and a fridge. These are available in our privilege rooms - perhaps when you stay in the future these may fit your requirements better than the room type booked this time. I am really sorry for the wait time that you experienced, unfortunately we had some challenges in the kitchen during your stay which led to this, I am sorry that this was not relayed to you. Thank fully, this is now sorted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Richard & all the team

Great stay, lovely staff

Customer review rating 5.0/5

P M. Families - Confirmed reviews ALL

This booking was booked for my grandparents and they loved every minute of it. They loved the beautiful gardens, watching all the wildlife in the surrounding field at the back. They were over the moon with how lovely all the staff are at Mercure Chester. Big thank you to Paula, Sue, Dave and Jimmy in the kitchen for going above and beyond for them.

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Other web-users rate our hotel

  • 752 reviews 9.2/10 Location
  • 2,024 reviews 4.8/10 Room
  • 1,703 reviews 8.2/10 Service
  • 23 reviews 6.9/10 WiFi
  • 931 reviews 4.2/10 Cleanliness
  • 901 reviews 5.2/10 Comfort
  • 844 reviews 7.9/10 Breakfast
  • 800 reviews 4/10 Amenities

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