ibis budget Southampton Centre 2 stars

Customer review rating (ALL Rating) 3.8/5 896 reviews

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Description

Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, food and beverage, wifi and service (hair dryer, irons...)

Our accommodation(s)

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Hotel location

ibis budget Southampton Centre

3 West Quay Road
SO15 1RA Southampton
United Kingdom

GPS:50.905308, -1.413316

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  896 reviews

TripAdvisor Rating  3.3/5  1,826 reviews

Customer review rating 1.5/5

Adam G. Couples - Confirmed reviews ALL

£140 for what amounts to a badly converted hospital room...complete rip off

Dear Adam G., Thank you for taking the time to tell us about your experience at the ibis budget Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, IBB Southampton Team

good location, friendly staff

Customer review rating 4.0/5

Tony Solo - Confirmed reviews ALL

stayed on two different occasions. satisfied both occasions

Dear Tony Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, IBB Southampton Team

Easy stay

Customer review rating 4.5/5

John Solo - Confirmed reviews ALL

Good location near station, helpful friendly staff and bag storage. Room as expected

Dear John Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, IBB Southampton Team

Good Location

Customer review rating 4.0/5

Julie Solo - Confirmed reviews ALL

Definitely a budget hotel as described. Very clean, bed comfortable but could do with new pillows they were very hard. Continental breakfast not very impressive. Helpful staff

Dear Julie W., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBB Southampton Team

Does what it says on the tin.

Customer review rating 3.5/5

Darius Solo - Confirmed reviews ALL

My room was clean and, unusually for a budget hotel, was serviced daily without my having to request this. I chose a "triple" room with a bunk bed to use for storage, despite being on my own, as I knew there would be no alternative storage space. Breakfast was basic but quite adequate. The staff seemed reluctant to interact with their guests. The room has no carpeting and how basic it is can be gauged from the fact that, when I spent a night in an airport Premier Inn after six nights staying here, it felt like staying at the Ritz. Bring a travel kettle and ingredients if you like a coffee or tea first thing.

Hi Darius Thank you for taking the time to share your feedback. We\'re glad to hear that you found your room clean and appreciated the daily servicing. It’s great to know that your choice of a triple room worked well for your storage needs. We appreciate your comments about breakfast and staff interaction, and we’ll take them into consideration to enhance our guest experience. Also, for future reference, we do provide kettles at reception for guests who would like to make tea or coffee. We hope to welcome you back again in the future. Kind regards Front Office

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Other web-users rate our hotel

  • 1,036 reviews 9.5/10 Location
  • 1,632 reviews 5.3/10 Room
  • 982 reviews 8.7/10 Service
  • 33 reviews 8.6/10 WiFi
  • 911 reviews 3.9/10 Comfort
  • 718 reviews 6.1/10 Cleanliness
  • 457 reviews 6.7/10 Value
  • 369 reviews 4.1/10 Breakfast

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