ibis budget Southampton Centre 2 stars

Customer review rating (ALL Rating) 3.8/5 4,214 reviews

ibis budget Southampton Centre
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+ 16 Services

Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Onsite car parking with reduced rate of £10 per night for residents.

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, food and beverage, wifi and service (hair drier, irons...)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Southampton Centre

3 West Quay Road
SO15 1RA southampton
united kingdom

Fax: (+44)02380222158

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOUTHAMPTON AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By boat

    RED FUNNEL TERMINAL At 0.5km / 0.31 miles

  • By train

    SOUTHAMPTON CENTRAL At 0.2km / 0.12 miles

GPS:50.905308, -1.413316

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

One breakfast

Our accommodation(s)

Our guest reviews for
ibis budget Southampton Centre

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

4,214 reviews

TripAdvisor Rating 3.5/5

1,697 reviews

well located and good stay

Customer review rating 5.0/5

Fatma D. Couples - 13/01/2022 Confirmed reviews ALL

satisfying, nice and warm staff, good servis

Customer review rating 5.0/5

Kc H. Friends - 10/01/2022 Confirmed reviews ALL

First time staying in Southampton and I’m so glad we stayed here very friendly staff and clean. Spacious rooms in a well located area will definitely be staying again.

Dear KC h., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However I am sorry you was not able to check in online with our online check in service and with the keys needing to be re-done for your stay. I do hope you return in the near future to the Ibis Budget Southampton. Kind Regards Benjamin Plumb Front Office Team Leader
Customer review rating 4.5/5

Darren M. Solo - 03/01/2022 Confirmed reviews ALL

Happy with room and customer service was great thank you

Dear DARREN M., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with our staff members who worked whilst you stayed with us. We do hope you return soon to the Ibis Budget Southampton Centre. Kind Regards Benjamin Plumb Front Office Team Leader

Great location, good stay

Customer review rating 4.0/5

Natalie Friends - 02/01/2022 Confirmed reviews ALL

Nice place to stay, comfy bed only thing is I didn't like the shower being in the room as you have no privacy getting in and out

Dear NATALIE B., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With the shower this is out of hands due to all the rooms at the Ibis Budget having the same layout Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Pleasant stay

Customer review rating 5.0/5

Chris W. Solo - 02/01/2022 Confirmed reviews ALL

There were a few snags, but they were sorted. Other than that, I had a pleasant experience and I will return soon.

Dear CHRIS W., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. However with the issue with the housekeeping I will pass this onto them and make sure this does not happen on your return to us. We do hope you return soon to our hotel Kind Regards Benjamin Plumb Front Office Team Leader

good parking

Customer review rating 4.5/5

Dg Couples - 30/12/2021 Confirmed reviews ALL

Room did the job splendidly. Beds very comfortable Reception very helpful.

Dear GILL D., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Noisy and rude

Customer review rating 1.0/5

Daniel M. Business - 29/12/2021 Confirmed reviews ALL

Man at reception was blunt and unwelcoming. Charged me for parking then I realised he didn’t even take number plate I asked to split bill between cash and car which he acted all annoyed about. Got to room and was noisy throughout night and too hot

Dear DANIEL M., Thank you for taking the time to tell us about your experience at the ibis budget Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, I am also sorry about how you welcomed and with the car parking. If you do receive a parking fine of any kind please let us know and we can look into for yourself. With the rooms being noisy and hot please let our reception team regarding these issues as we can do our best to tackle these issues with your stay. I do hope this does not put you off coming back in the future. Kind Regards Benjamin Front Office Team Leader

Well located, and 24/7 check in was helpful. Will come back in the future

Customer review rating 3.5/5

Zakk Friends - 22/12/2021 Confirmed reviews ALL

Good overall. Cons were the sign that says 24/7 pizza. There was no pizza at all. No vegan milks. Could have coffee or cereal. Both of the cereal dispensers had the same cereal in. Apples were too soft to eat.

Dear ZAK C., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. I am glad the location was suitable for your needs. With 24/7 pizza sometimes we have issues with the stock and getting the items in, however if we don't have the pizzas in stock there is restaurant at the Ibis or Novotel which you are happy to use as are a combo, however we will work on to tackle the issues with the pizza. With the breakfast I am sorry you did not enjoy as much as you would of liked too. We do provide soya milk on the breakfast but this needs to be requested at the reception however again I am sorry you was not informed of this but I will be taking your comments and passing it onto the right team. We do hope you return in the near future at the Ibis Budget Kind Regards Benjamin Plumb Front Office Team Leader

Well located but a bit lacin,g No tea or coffee making in our room

Customer review rating 2.5/5

Colin B. Families - 20/12/2021 Confirmed reviews ALL

A nice firm bed close to West quay for shopping. But could of been better, I would use the other ibis or the Novatel on the same site unless your bugget is tight, a good place just to get your head down for one night and close to the shops.

Dear COLIN B., Thank you for taking the time to tell us about your experience at the ibis budget Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. With the tea and coffee facilities we can provide this in the rooms with a small deposit fee of £10.00 which you can get from reception. However again my apologies if you was not informed of this. I do hope this does not put you off coming back in the future with us. Kind Regards Benjamin Plumb Front Office Team Leader

Southampton center

Customer review rating 3.5/5

Anonymous Business - 20/12/2021 Confirmed reviews ALL

Comfy bed, clean room, lots of parking - however the night receptionist ( a white male) is not the kindest person - his attitude towards customers has to improve

Dear DES P., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Great well located for cruise

Customer review rating 4.5/5

P. Families - 18/12/2021 Confirmed reviews ALL

We were very impressed with your hotel many thanks hope to stay again

Dear DOROTHY P., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Enjoyable stay

Customer review rating 4.5/5

D. H. Business - 17/12/2021 Confirmed reviews ALL

Due to work, I had to find somewhere to stay at short notice. The price was very fair and the staff always very friendly. Even when I had to extend my stay twice, the staff did all that they could to accommodate me.

Dear DOUGLAS STAY** H., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Because I like the staff are very understanding.

Customer review rating 5.0/5

Natalya H. Families - 17/12/2021 Confirmed reviews ALL

They are always on to you when you come through the door and they were always help me with you ask for it and I think the team there are very well.

Dear NATALYA H., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Location was perfect, great stay.

Customer review rating 4.5/5

Angela C. Friends - 12/12/2021 Confirmed reviews ALL

Location was perfect, lovely staff, clean room.

Dear ANGELA C., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Satisfactory

Customer review rating 4.0/5

David C. Solo - 11/12/2021 Confirmed reviews ALL

A late check in and an early departure, so a brief and functional stay. Hotel satisfactory (aside from the floor outside the bathroom which, when wet, becomes an ice rink and I slipped and fell heavily.

Dear IAN *., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry regarding that you did fall over please alert the reception 24/7 as we are always happy to help. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Benjamin Front Office Team Leader

Well located. Great room.

Customer review rating 5.0/5

Becky Couples - 10/12/2021 Confirmed reviews ALL

Loved the bunk bed over the double. Would have been really good if staying with kids. Although near a busy road there was no audible traffic noise. Staff really pleasant and helpful.

Dear REBECCA C., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Well located

Customer review rating 3.5/5

Kq Friends - 09/12/2021 Confirmed reviews ALL

Well located, perfect for short overnight stay

Dear KIRSTY Q., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Nice basic hotel.

Customer review rating 4.0/5

Jeff Families - 06/12/2021 Confirmed reviews ALL

Nice no frills hotel, handy both the station & town. Excellent staff, clean room & decent shower.

Dear REYNOLDS J., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Front Office Team Leader

Clean, warm & comfortable.

Customer review rating 5.0/5

William W. Friends - 06/12/2021 Confirmed reviews ALL

A one night stay in a budget hotel. The weather was very cold, but it was possible to heat the room sufficiently.

Dear WILLIAM W., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Front Office Team Leader

Comfortable Stay

Customer review rating 4.5/5

Ian D. Couples - 06/12/2021 Confirmed reviews ALL

OK it is a Budget Hotel and I do not expect much but I would like to stay in a room that has enough room for me in my wheelchair to gain access to all areas within the room and bathroom, my partner who is walking disabled had to move the beds for me to access the bathroom and to access an electrical socket for charging up my electric wheelchair and to use my laptop etc., the beds had to be moved every time we entered and left the room. If I had visited the hotel on my own then I certainly would not have managed. I must say that the bathroom was fantastic with plenty of room to move around. This is not a complaint but I want you to look at it as something to learn from so I do not come across this problem again. Thank You.

Dear IAN D., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin

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