ibis budget Southampton Centre 2 stars

Customer review rating 3.8/5 4,114 reviews

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ibis budget Southampton Centre
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+ 16 Services

Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Onsite car parking with reduced rate of £10 per night for residents.

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, food and beverage, wifi and service (hair drier, irons...)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Southampton Centre

3 West Quay Road
SO15 1RA southampton
united kingdom

Tel: +442380227705

Fax: (+44)02380222158

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOUTHAMPTON AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By boat

    RED FUNNEL TERMINAL At 0.5km / 0.31 miles

  • By train

    SOUTHAMPTON CENTRAL At 0.2km / 0.12 miles

GPS :50.905308, -1.413316

Hotel services

One breakfast

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 124 rooms
    • 6 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 124 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • Arabic
    • English
    • Polish
    • Portuguese
    • Spanish
    • French
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • High Speed internet
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-in
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Plugs and converters available on desks
  • Iron
    • Iron at reception
Access to property
  • Shuttle
    • SOUTHAMPTON AIRPORT Additional charge
    • SOU Additional charge
  • Ibis Bud. Southampton - £10 nigh Additional charge
    • On site
    • 300 parking spaces
    • Private

Our accommodation(s)

Our guest reviews for
ibis budget Southampton Centre

100% genuine reviews from our guests

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ALL Rating 3.8/5

4,114 reviews

TripAdvisor Rating 3.5/5

1,688 reviews

Clean and quiet

Customer review rating 5.0/5

Suseysoo Friends - 14/10/2021 Confirmed reviews ALL

Arranged parking through a parking app (£4.00) instead of hotel (£10.00) Hotel clean and quiet, perfectly adequate for a night's sleep, drinks available in reception area fridges, Macdonalds next door. Loved the subdued lighting option in the room. Had two rooms adjacent to each other, as requested. Only problem was young (uninterested) man on reception desk who told us "first floor, just round there", and we had rooms 301 and 302, which were obviously third floor.

Dear SUSAN N., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Well located

Customer review rating 4.5/5

Vasanth K. Business - 14/10/2021 Confirmed reviews ALL

Excellent stay

Dear VASANTH K., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Definatly not a budget price

Customer review rating 1.5/5

Martin.b. Couples - 13/10/2021 Confirmed reviews ALL

Booked a budget hotel ibis budget but it was not a budget price for what we got £94 for a one night stay in a very basic room where we could not alter the room temp .no tea making facility. £ 10 to.park car £ 10 for a dog .Hard bed to hot in room .BUDGET HOTEL ONLY IN NAME BUT DEFINATLY NOT A BUDGET PRICE ..WHY IS THIS

Well located and good stay

Customer review rating 5.0/5

Anastasios K. Couples - 12/10/2021 Confirmed reviews ALL

Helpful and friendly staff

Dirty and noisy

Customer review rating 2.0/5

Lisa D. Solo - 11/10/2021 Confirmed reviews ALL

The wall were dirty in my room. I was next to the stairwell which is clearly a metal one so could be heard ALL NIGHT!! I would not stay here again!

Good location

Customer review rating 4.0/5

Joanne S. Couples - 09/10/2021 Confirmed reviews ALL

Good location for cruise the following day

Comfortable overnight stay

Customer review rating 4.0/5

Leon Solo - 08/10/2021 Confirmed reviews ALL

Was very impressed with the friendly and helpful staff who helped with travel information around Southampton, my room was on the third floor and very clean and comfortable and bed was very comfy for a goodnight's sleep , breakfast was available the next morning but i did not partake, overall a comfortable overnight stay.

Dear LEON B., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Great location, Great price

Customer review rating 4.5/5

Charles N. Friends - 08/10/2021 Confirmed reviews ALL

Great location great price near to the centre.

Dear CHARLES N., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

buffet breakfast nothing like photo on website

Customer review rating 2.5/5

Michael P. Couples - 07/10/2021 Confirmed reviews ALL

Location was OK;touch basic which is what Budget means.Bed base was a total joke-a series of wooden slats in lieu of sprung -never slept on this type and definitely will not book that class again.Breakfast was a BIG let down-and miss sold . I must have queried if breakfast (about 5 times ) was actually included as kept being sent paperwork saying quite the opposite-just check back on all my emails right up to day of stay. Never worth the charge put in lifts-seem to recall £5.95-for what??? Somebody has some explaining to give me please. Went away on cruise 30th Sept-7th Oct-hence no reply from me until returned home this afternoon.

Value for money for a one-night stay

Customer review rating 4.0/5

Mr D. W. Couples - 06/10/2021 Confirmed reviews ALL

My wife and I stayed for a night before starting a cruise, and left our car in the car park for the duration of the cruise. The accommodation was basic but comfortable. The reception staff were friendly and helpful. The only problems experienced were the bunk bed above our double bed - we hit our heads on it several times - and a washbasin plug that didn't stop the water from draining. Overall, we were very satisfied.

Dear DALLAS W., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Good location

Customer review rating 5.0/5

Jane S. Business - 04/10/2021 Confirmed reviews ALL

Very central

Dear JANE MARY S., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Excellent stay

Customer review rating 5.0/5

Blythings Families - 04/10/2021 Confirmed reviews ALL

Very welcoming and comfortable

Dear WILLIAM THOMAS PATRICK B., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Good stay

Customer review rating 5.0/5

Georgia Friends - 03/10/2021 Confirmed reviews ALL

Very quick and easy check in, helpful staff

Dear GEORGIA F., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Comfortable

Customer review rating 4.0/5

John Solo - 03/10/2021 Confirmed reviews ALL

Hotel was clean and staff friendly

Dear JOHN S., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Good staff

Customer review rating 4.0/5

Anonymous Families - 03/10/2021 Confirmed reviews ALL

Brief trip. Your staff are great. Perfect location

Dear RICHARD L., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with my collegue Bruno . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Great location

Customer review rating 4.5/5

Di Business - 30/09/2021 Confirmed reviews ALL

Reception staff friendly and efficient. Beds comfy. Only there 1 night on a business trip, but I'm not sure I would want to stay there longer than that.

Dear DIANE M., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Goid location

Customer review rating 4.5/5

E.s. Solo - 29/09/2021 Confirmed reviews ALL

Hitel well situated ckean and tidy.

Dear EDWARD S., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

bit to budget

Customer review rating 1.5/5

Mark C. Couples - 29/09/2021 Confirmed reviews ALL

staff great,very clean......, breakfast poor, no tea in room. i stayed a lot of times at Ibis if id have known the Ibis across the car park would have stayed there. sorry my mistake but was dissapointed im afraid

Dear MARK C., Thank you for taking the time to tell us about your experience at the ibis budget Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benjamin Plumb Front Office Team Leader

Basic, clean, friendly staff, good location for shops, plenty of parking

Customer review rating 4.5/5

Jersey B. Families - 27/09/2021 Confirmed reviews ALL

We got what we were expecting - good, clean, rooms, bed linen and towels. All of the staff were friendly, helpful, and pleasant. Breakfast was very basic continental buffet, with little selection, but there was plenty of it. There was plenty of parking available and the hotel was ideal for walking to the shopping centre and the main shopping street.

Dear WILLIAM B., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Hmm

TripAdvisor rating 2.0/5

Magical_Cherry 08/09/2021 TripAdvisor review

Ridiculously expensive for what’s provided, delayed checkout due to loosing my deposit receipt for the kettle and trying to tell me I had an extra night booked. Wouldn’t stay again unless drastic changes are made.

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