ibis budget Southampton Centre 2 stars

Customer review rating 3.8/5 3,950 reviews

ibis budget Southampton Centre
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+ 11 Services
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Room 1

Number of guests
Children's age

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ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Onsite car parking with reduced rate of £10 per night for residents.

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, food and beverage, wifi and service (hair drier, irons...)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • SOUTHAMPTON AIRPORTPaying
  • Languages spoken at the hotel
  • Electric car recharging units
Catering
  • Breakfast
  • Snack & beverage machine
Information message

Hotel location

ibis budget Southampton Centre

3 West Quay Road
SO15 1RA
southampton
united kingdom

Tel: +442380227705

Fax: (+44)02380222158

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOUTHAMPTON AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By boat

    RED FUNNEL TERMINAL At 0.5km / 0.31 miles

  • By train

    SOUTHAMPTON CENTRAL At 0.2km / 0.12 miles

GPS :50.905308, -1.413316

Our accommodations

TRIPLE - Room with a large bed and a bunk bed.

  • Max. number of persons: 3
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV

Accessible Classic - Room with 1 double bed

Accessible room
  • Max. number of persons: 2

Accessible Twin - room with twin beds

Accessible room
  • Max. number of persons: 2

Accessible Standard - room with 1 double bed and single bunk bed

Accessible room
  • Max. number of persons: 3
Rooms

Our guest reviews for
ibis budget Southampton Centre

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

3,950 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,668 reviews

Good stay

Customer review rating 3.8/5

Anonymous Friends - 26/03/2020 Confirmed reviews ALL

Very local to shops, very comfy bed, bathroom accessible. Rooms snug and cleanish Get what you pay for

Dear Ms A., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Josue Poeira Guest Experience Manager

All good. Very helpful staff

Customer review rating 3.8/5

Anita H. Couples - 23/03/2020 Confirmed reviews ALL

Stayed pre cruise everything good. Would stay again

Dear ANITA h., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, reception team

Well located

Customer review rating 3.8/5

Sean K. Business - 22/03/2020 Confirmed reviews ALL

Great

Dear Sean, We very much appreciate your comment regarding your stay at the ibis budget Southampton Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina

Great location

Customer review rating 3.8/5

Jean F. Solo - 21/03/2020 Confirmed reviews ALL

I just needed to put my head down overnight before a train journey from Central Station. Clean room with comfortable bed and a short walk from the hotel to the station.

Dear JEAN F., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao C. Reception Team Member

Excellent stay as always

Customer review rating 3.8/5

Gg Solo - 20/03/2020 Confirmed reviews ALL

Good location not far from station excellent room always use when in city

Dear GERRY G., We very much appreciate your comments regarding your stay at the Ibis Budget Southampton Centre. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao C. Reception Team Member

Great location for the cruise terminals

Customer review rating 3.8/5

H L. Solo - 18/03/2020 Confirmed reviews ALL

Could not have been better.

Dear HELEN L L., We very much appreciate your comments regarding your stay at the Ibis Budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao C. Reception Team Member

Okay. W

Customer review rating 3.8/5

Peter B. Solo - 18/03/2020 Confirmed reviews ALL

Cheap hotel. Okay.

Dear PETER B., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao C. Reception Team

Easy to access

Customer review rating 3.8/5

M O. Families - 17/03/2020 Confirmed reviews ALL

Lovely hotel with lovely staff. I enjoyed my stay.Thank you .

Dear MERENCIANA O., We very much appreciate your comments regarding your stay at the Ibis Budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao C. Reception Team

Standard budget hotel

Customer review rating 3.8/5

Anonymous Business - 15/03/2020 Confirmed reviews ALL

Cheap and service to match. Was pleasantly surprised to have the room made up each day, linen was acceptable, breakfast was terrible. Shower possessed by a banshee and no proper door, which let the horizontal spray from the shower head out on to the bed. Lift stank of weed and we could hear people outside until almost 5am on Saturday morning.

Dear ELIZABETH M., Thank you for taking the time to tell us about your experience at the Ibis Budget Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joao C. Reception Team

Clean and tidy

Customer review rating 3.8/5

Craig S. Couples - 15/03/2020 Confirmed reviews ALL

Stayed for a couple of nights, found the room clean and tidy and the breakfast area clean and well stocked. Staff were pleasant and informative. Location very handy for shopping Mall.

Dear CRAIG S., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao C. Reception Team

Good location for what I needed. And staff very helpfull

Customer review rating 3.8/5

Joseph N. Business - 13/03/2020 Confirmed reviews ALL

Nice location just what I needed, breakfast was nice too. Would like to say a special mention to reception staff who were working on the 10.3.20 - brown hair, glasses and had a accent. Went out of her way to help me out very much appreciated! along with the other lady

Dear JOSEPH N., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, charlee reception team

Good stay for one night

Customer review rating 3.8/5

J. Business - 13/03/2020 Confirmed reviews ALL

I was in room 13, an accessible room. Pros: The car park was essential. I'd read that there was no kettle or shampoo, etc., so took things. The room was clean. The breakfast selection was great. Cons: The mattress was ok, but only what I would expect to get on a sofa-bed. I was very aware of people upstairs until two in the morning. I could turn over and go to sleep, but it wouldn't suit someone who was a normal sleeper, let alone a light sleeper. Overall: All the three hotels, the budget, middle-one and the expensive one were on the same site, so maybe I would move onto the middle one next time?

Dear COUTTS J., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that on this occasion you found the mattress uncomfortable. we do hope to welcome you back in the future i either our hotel or our sister hotels. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, charlotte team member

Shocking

Customer review rating 3.8/5

Shocked C. Business - 13/03/2020 Confirmed reviews ALL

Dreadful breakfast 4th floor room overlooking McDonald’s Noise all night then at 3am car meets reving engines and wheel spinning

Dear SEAN M., Thank you for taking the time to tell us about your experience at the ibis budget Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every c.; therefore your feedback is very important to us. Please allow me to apologise again. due to our location the noise of our McDonalds clients we are doing our best to control this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Charlotte team member

Good hotel, but workman and tools everywhere!

Customer review rating 3.8/5

W.f. Friends - 13/03/2020 Confirmed reviews ALL

The staff were very helpful, I have no complaints there at all. Upon arrival at hotel the budget hotel price board was dearer than the ibis across from it by about £10( so £10 dearer for a night than the normal hotel) When going to my room there was workman, dust, tools and electric leads all over the landing ( this was after 2pm) so I had to tread carefully in fear I'd trip or fall! No good at all and I couldn't avoid it because I had to get past this all to get to the room. Never experienced this before in an ibis and have to say I'm disappointed in my stay here.

Dear WENDY F., Thank you for taking the time to tell us about your experience at the ibis budget Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

great staff

Customer review rating 3.8/5

S M. D. W. Friends - 11/03/2020 Confirmed reviews ALL

arrived was given my room of choice (ground floor) quickly and with no fuss the air conditioning was turned off at my request - without any again any fuss - the staff smile - are quick & friendly. room spotlessly clean and quickly refreshed daily.

Dear SIMON MARK DE W., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao C. Reception Team

Good location, rooms were nice

Customer review rating 3.8/5

Samantha Solo - 11/03/2020 Confirmed reviews ALL

It was a nice to be close to the convention venue. Price was very affordable and had good quality sleep. Only problem was access to the door key. It was a little annoying to have to keep going to the reception to reset my card key so I can get to my room.

Dear SAMANTHA W., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good standards, nice and clean

Customer review rating 3.8/5

Jonathan C. Friends - 11/03/2020 Confirmed reviews ALL

No complaints, room was clean, decent temperature, all good

Dear JONATHAN C., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok except for music blasting out.

Customer review rating 3.8/5

Anonymous Families - 10/03/2020 Confirmed reviews ALL

Everything was fine ,except for music blasting out and people running up and down the corridor late at night. Quite expensive for budget room though.

Dear Gail F., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Nonetheless, please accept my apologies for the noise you have experienced during the night. Thank you again for sharing your experience, and we hope to meet your expectations during your next visit. Sincerely, Joao C. Reception Team

Good stay

Customer review rating 3.8/5

Rejoice A. Couples - 08/03/2020 Confirmed reviews ALL

Hotel was very welcoming

Dear Rejoice A., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina Z Reception Team Member

Good location1st

Customer review rating 3.8/5

Anonymous Solo - 07/03/2020 Confirmed reviews ALL

1st room allocated to me 'smelt like a kipper' impossible for me to accept. Staff accepted this problem & quickly gave me another room .

Dear Rosemary G., Thank you for taking the time to tell us about your experience at the ibis budget Southampton Centre. I would like to apologize for the issue encountered. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Carolina Z Reception Team Member
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