Room did the job splendidly. Beds very comfortable Reception very helpful.

Man at reception was blunt and unwelcoming. Charged me for parking then I realised he didn’t even take number plate I asked to split bill between cash and car which he acted all annoyed about. Got to room and was noisy throughout night and too hot

Good overall. Cons were the sign that says 24/7 pizza. There was no pizza at all. No vegan milks. Could have coffee or cereal. Both of the cereal dispensers had the same cereal in. Apples were too soft to eat.

A nice firm bed close to West quay for shopping. But could of been better, I would use the other ibis or the Novatel on the same site unless your bugget is tight, a good place just to get your head down for one night and close to the shops.

Comfy bed, clean room, lots of parking - however the night receptionist ( a white male) is not the kindest person - his attitude towards customers has to improve

We were very impressed with your hotel many thanks hope to stay again

Due to work, I had to find somewhere to stay at short notice. The price was very fair and the staff always very friendly. Even when I had to extend my stay twice, the staff did all that they could to accommodate me.

They are always on to you when you come through the door and they were always help me with you ask for it and I think the team there are very well.

Location was perfect, lovely staff, clean room.

A late check in and an early departure, so a brief and functional stay. Hotel satisfactory (aside from the floor outside the bathroom which, when wet, becomes an ice rink and I slipped and fell heavily.

Loved the bunk bed over the double. Would have been really good if staying with kids. Although near a busy road there was no audible traffic noise. Staff really pleasant and helpful.

Well located, perfect for short overnight stay

Nice no frills hotel, handy both the station & town. Excellent staff, clean room & decent shower.

A one night stay in a budget hotel. The weather was very cold, but it was possible to heat the room sufficiently.

OK it is a Budget Hotel and I do not expect much but I would like to stay in a room that has enough room for me in my wheelchair to gain access to all areas within the room and bathroom, my partner who is walking disabled had to move the beds for me to access the bathroom and to access an electrical socket for charging up my electric wheelchair and to use my laptop etc., the beds had to be moved every time we entered and left the room. If I had visited the hotel on my own then I certainly would not have managed. I must say that the bathroom was fantastic with plenty of room to move around. This is not a complaint but I want you to look at it as something to learn from so I do not come across this problem again. Thank You.