ibis budget Southampton Centre 2 stars

Customer review rating 3.8/5 3,956 reviews

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ibis budget Southampton Centre
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+ 6 Services

Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Onsite car parking with reduced rate of £10 per night for residents.

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, food and beverage, wifi and service (hair drier, irons...)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • SOUTHAMPTON AIRPORT Paying
  • Languages spoken at the hotel
  • Electric car recharging units
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying

Hotel location

ibis budget Southampton Centre

3 West Quay Road
SO15 1RA southampton
united kingdom

Tel: +442380227705

Fax: (+44)02380222158

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOUTHAMPTON AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By boat

    RED FUNNEL TERMINAL At 0.5km / 0.31 miles

  • By train

    SOUTHAMPTON CENTRAL At 0.2km / 0.12 miles

GPS :50.905308, -1.413316

Our accommodation(s)

Our guest reviews for
ibis budget Southampton Centre

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

3,956 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,667 reviews

Great place for the cost

Customer review rating 5.0/5

Rob F. Solo - 22/07/2021 Confirmed reviews ALL

If you just need a place to put your head down then I recommend.

Dear Robert F., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. I am glad you had a good stay with us and we welcome you back in the near future with us. Kind Regards Benjamin Plumb Front Office Team Leader

Convenient and comfy

Customer review rating 4.5/5

Dave F. Solo - 22/07/2021 Confirmed reviews ALL

Good value hotel that is just few mins walk from Southampton Central rail station. Only issue being that the air con was not working in my room and the in walk control was broken.

Dear DAVID F., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamiin Plumb Front Office Team Leader

Good location for ferries

Customer review rating 2.5/5

Simon E. Solo - 21/07/2021 Confirmed reviews ALL

One of the hottest times ever and air conditioning did not work,tried to sleep with window open only to be kept awake by guests who thought it would be a good idea to congregate outside main entrance and shout at each other rather than talk,needless to say was near enough a sleepless night.Breakfast was very disappointing,have stayed at ibis many a time and the choice was frankly pathetic,if you can’t offer a decent breakfast,don’t try and sell one then,there is no problem with other breakfasts I had 3 days prior to this arrival so there is no excuse to be made. I doubt very much I will be staying at this Ibis again

Dear SIMON E., Thank you for taking your time to review the Ibis budget Hotel. I am sorry that you did not enjoy your stay with us and sorry the room did not meet your expectations., Regarding the air cooling we are working hard to fix this is issue as we have just re opened we are working hard as a team to deal with the issues which are in the front of us. However we provide fans for the room on per request for your stay. I will pass your comments onto my team regarding the breakfast to improve the service and make sure to improve the breakfast selection if you was to return to our hotel. If you email me personally on my email h6… I can offer a discount if you was to return for the inconvenience which has been caused during your stay. Sincerely, Benjamin Plumb Front Office Team Member

Great stay- fantastic staff

Customer review rating 5.0/5

L.i.am D. Families - 19/07/2021 Confirmed reviews ALL

Your reception guy was superb and accommodated out requests with ease- thank you.

Dear WILLIAM D., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

clean and tidy, no unnecessary frills

Customer review rating 4.0/5

Michael Solo - 17/07/2021 Confirmed reviews ALL

Ok covid restricts what any hotel can do these days but the room was all I could want. Venilation could maybe be improved / damp towels took ages to dry / but otherwise no issues - The staff were friendly and genuinely welcoming / helpful - the only fly in the ointment was unexpectedly being charged £20 for two nights' parking.

Dear MICHAEL P., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive feedback regarding our hotel. I will be taking your comments on-board regarding the ventilation at the hotel and also with the car parking this is out of our hands as it is a private car park this is the reason we charge £10 per night. However I am glad our staff were friendly during your stay. We welcome you back on return to Ibis Budget Southampton. Kind Regards Benjamin Plumb Front Office Team Leader

Good stay

Customer review rating 4.0/5

Anonymous Friends - 26/03/2020 Confirmed reviews ALL

Very local to shops, very comfy bed, bathroom accessible. Rooms snug and cleanish Get what you pay for

Dear Ms A., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Josue Poeira Guest Experience Manager

All good. Very helpful staff

Customer review rating 5.0/5

Anita H. Couples - 23/03/2020 Confirmed reviews ALL

Stayed pre cruise everything good. Would stay again

Dear ANITA h., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, reception team

Well located

Customer review rating 4.0/5

Sean K. Business - 22/03/2020 Confirmed reviews ALL

Great

Dear Sean, We very much appreciate your comment regarding your stay at the ibis budget Southampton Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina

Great location

Customer review rating 5.0/5

Jean F. Solo - 21/03/2020 Confirmed reviews ALL

I just needed to put my head down overnight before a train journey from Central Station. Clean room with comfortable bed and a short walk from the hotel to the station.

Dear JEAN F., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao C. Reception Team Member

Excellent stay as always

Customer review rating 5.0/5

Gg Solo - 20/03/2020 Confirmed reviews ALL

Good location not far from station excellent room always use when in city

Dear GERRY G., We very much appreciate your comments regarding your stay at the Ibis Budget Southampton Centre. It is always a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao C. Reception Team Member

Great location for the cruise terminals

Customer review rating 4.5/5

H L. Solo - 18/03/2020 Confirmed reviews ALL

Could not have been better.

Dear HELEN L L., We very much appreciate your comments regarding your stay at the Ibis Budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao C. Reception Team Member

Okay. W

Customer review rating 3.5/5

Peter B. Solo - 18/03/2020 Confirmed reviews ALL

Cheap hotel. Okay.

Dear PETER B., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao C. Reception Team

Easy to access

Customer review rating 5.0/5

M O. Families - 17/03/2020 Confirmed reviews ALL

Lovely hotel with lovely staff. I enjoyed my stay.Thank you .

Dear MERENCIANA O., We very much appreciate your comments regarding your stay at the Ibis Budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao C. Reception Team

Standard budget hotel

Customer review rating 3.5/5

Anonymous Business - 15/03/2020 Confirmed reviews ALL

Cheap and service to match. Was pleasantly surprised to have the room made up each day, linen was acceptable, breakfast was terrible. Shower possessed by a banshee and no proper door, which let the horizontal spray from the shower head out on to the bed. Lift stank of weed and we could hear people outside until almost 5am on Saturday morning.

Dear ELIZABETH M., Thank you for taking the time to tell us about your experience at the Ibis Budget Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joao C. Reception Team

Clean and tidy

Customer review rating 4.0/5

Craig S. Couples - 15/03/2020 Confirmed reviews ALL

Stayed for a couple of nights, found the room clean and tidy and the breakfast area clean and well stocked. Staff were pleasant and informative. Location very handy for shopping Mall.

Dear CRAIG S., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joao C. Reception Team

Good location for what I needed. And staff very helpfull

Customer review rating 4.5/5

Joseph N. Business - 13/03/2020 Confirmed reviews ALL

Nice location just what I needed, breakfast was nice too. Would like to say a special mention to reception staff who were working on the 10.3.20 - brown hair, glasses and had a accent. Went out of her way to help me out very much appreciated! along with the other lady

Dear JOSEPH N., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, charlee reception team

Good stay for one night

Customer review rating 3.5/5

J. Business - 13/03/2020 Confirmed reviews ALL

I was in room 13, an accessible room. Pros: The car park was essential. I'd read that there was no kettle or shampoo, etc., so took things. The room was clean. The breakfast selection was great. Cons: The mattress was ok, but only what I would expect to get on a sofa-bed. I was very aware of people upstairs until two in the morning. I could turn over and go to sleep, but it wouldn't suit someone who was a normal sleeper, let alone a light sleeper. Overall: All the three hotels, the budget, middle-one and the expensive one were on the same site, so maybe I would move onto the middle one next time?

Dear COUTTS J., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that on this occasion you found the mattress uncomfortable. we do hope to welcome you back in the future i either our hotel or our sister hotels. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, charlotte team member

Shocking

Customer review rating 1.0/5

Shocked C. Business - 13/03/2020 Confirmed reviews ALL

Dreadful breakfast 4th floor room overlooking McDonald’s Noise all night then at 3am car meets reving engines and wheel spinning

Dear SEAN M., Thank you for taking the time to tell us about your experience at the ibis budget Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every c.; therefore your feedback is very important to us. Please allow me to apologise again. due to our location the noise of our McDonalds clients we are doing our best to control this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Charlotte team member

Good hotel, but workman and tools everywhere!

Customer review rating 2.5/5

W.f. Friends - 13/03/2020 Confirmed reviews ALL

The staff were very helpful, I have no complaints there at all. Upon arrival at hotel the budget hotel price board was dearer than the ibis across from it by about £10( so £10 dearer for a night than the normal hotel) When going to my room there was workman, dust, tools and electric leads all over the landing ( this was after 2pm) so I had to tread carefully in fear I'd trip or fall! No good at all and I couldn't avoid it because I had to get past this all to get to the room. Never experienced this before in an ibis and have to say I'm disappointed in my stay here.

Dear WENDY F., Thank you for taking the time to tell us about your experience at the ibis budget Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

No complaints about hotel, but parking is extortionate.

TripAdvisor rating 4.0/5

reg545 Business - 24/01/2020 TripAdvisor review

Basic hotel chain, no frills but spotlessly clean and well run. Major complaint is the car parking which is shared between 3 hotels on the site. £10 per night! Very expensive and only kills any savings you may make on hotel cost.

Thank you for leaving us a review about your most recent stay with us. We're sorry to read you found parking expensive, however that was an agreement between 3 hotels to bring equality to our guests. Nevertheless, we hope that we can welcome back in our hotel. Kind regards

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