ibis budget Leeds Centre Royal Armouries Museum 2 stars

Customer review rating (ALL Rating) 4.0/5 451 reviews

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Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Picturesque views overlooking the River Aire

  • Nearby bars and restaurants make it ideal for a night out

  • Just 15 minutes from Leeds Railway Station

  • Nearby landmarks include Leeds Minster and museum district

Our accommodation(s)

Hotel location

ibis budget Leeds Centre Royal Armouries Museum

2 THE GATEWAY NORTH, CROWN POINT ROAD
LS9 8BZ LEEDS
United Kingdom

GPS:53.795105, -1.533227

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

The breakfast items are typically described as fresh and tasty. The bread and pastries are often baked on-site or sourced locally, ensuring a delicious start to the day. Many guests appreciate the presence of healthy choices in the continental breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  451 reviews

Customer review rating 5.0/5

Adrian P. Business - Confirmed reviews ALL

Amazing team. Always happy to help.

Dear Adrian P., Thank you for your kind words regarding our team. We are delighted to hear that you found our staff to be helpful and accommodating. Your feedback is greatly appreciated and motivates us to maintain our high standards of service. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 2.5/5

Chandrashekar H. Families - Confirmed reviews ALL

When we reached the room at midnight, the air cooling was not working. Had to get the staff to check who confirmed it isn't working and recorded a video. But then a second guy wanted to confirm it which was absolutely unwanted. In this process, I had to move from fifth floor to ground floor multiple times to get this sorted out - some of these trips (when we were tired and when it's midnight) could hav been managed better. Luckily they agreed to provide a different room and we with a kid at midnight had to gather all stuff and move to a newer room. It was a painful forgettable experience. Place looks like it's not taken care of and needs to be more customer focused & friendly.

Dear Chandrashekar H., Thank you for sharing your feedback regarding your recent stay with us. We would like to sincerely apologise for the inconvenience you experienced with the air conditioning unit upon your arrival. We understand how frustrating it must have been to have to move multiple times, especially at such a late hour. We strive to ensure a seamless experience for our guests, and I regret that we fell short in this instance. Your comments regarding the overall condition of the hotel and the need for a more customer-focused approach are noted. Please know that we continuously evaluate our services and facilities to enhance our guests' experiences. We appreciate your insights as they help us identify areas for improvement. Thank you once again for your feedback, and we hope you will consider giving us another opportunity in the future to provide you with a more pleasant experience. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 5.0/5

Suzanne W. G. Couples - Confirmed reviews ALL

Very comfortable stay, staff were very friendly.

Dear Suzanne W. G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location excellent and enjoyed a comfortable experience. Your appreciation for our friendly staff is greatly valued. Best wishes, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 4.5/5

Nick S. Friends - Confirmed reviews ALL

Very good for the price, easy check in and out. No issues. Needs a kettle and tea for a 10!

Dear Nick S., Thank you for your positive feedback. We are pleased to hear that you found our services satisfactory and enjoyed the check-in and check-out process. Your suggestion regarding the addition of a kettle and tea has been duly noted. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 3.5/5

James W. C. Solo - Confirmed reviews ALL

Pretty good , nice staff, clean rooms, good location

Dear James W. C., Thank you for your feedback. We appreciate your positive remarks about our staff, cleanliness, and location. We regret that you experienced issues with phone signal during your stay, which can sometimes occur due to the hotel's structural design. We value your input and hope to welcome you back. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Other web-users rate our hotel

  • 1,145 reviews 8.6/10 Location
  • 1,672 reviews 5.5/10 Room
  • 998 reviews 8.5/10 Service
  • 31 reviews 6.6/10 WiFi
  • 742 reviews 6.6/10 Cleanliness
  • 606 reviews 7.8/10 Value
  • 282 reviews 4.4/10 Breakfast

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