ibis budget Leeds Centre Crown Point Road 2 stars

I always stay here and find it clean, friendly and convenient.

Very clean and pleasant hotel. Staff very friendly and helpful.

clean quite and comfy but could do with a kettle

Brilliant stay for me was greeted at the reception by a very professional man who was brilliant, explained everything really well and even offered further help if needed. Even the young lady that was there too as I was checking out was very helpful too.

Fantastic location, so close to the city centre. Very basic – no tea/coffee. I was very surprised to find that there was no from sanitiser or hand wash provided in the rooms given that we are in a pandemic. Pillows were very uncomfortable but the bed overall was okay. I will stay again purely for the price and location

Very nice stay, the reception staff were very helpful and polite. Room was very comfortable. COVID precautions were very good and easy to follow

Outstanding staff all Covid rules superbly executed ultra clean rooms would thoroughly recommend!!

I was very impressed with the location and the whole of my stay was super the staff I came across were both helpful and friendly

Great location, great price for a comfortable room

We stayed on our way back from our honeymoon and it was fantastic we would highly recommend you staying over if need be at the Ibis Budget Hotel lovely clean room and and lovely professional staff

The staff were brilliant couldn't do enough for us had an excellent stay

The basin was stuck, no proper drainage. Despite complaining, it was sorted out after 18 hours and that too not properly. Basin got stuck again.

Decent location. Check in was swift and easy. Clean functional room. What more can you want?

If it wasn't for Andy the night receptionist the stay would have been average. He gave a exceptional customer service experience one that I will never forget. He went above and beyond and deserves a promotion.

So after a full day of travelling adhering to social distancing rules and being safe by wearing a mask etc. I checked into your hotel which was promised to be cleaned to a high standard during this pandemic. As I went to have a nap I pulled the blanket halfway and initially thought I was bleeding. After a thorough inspection of my body it was apparent it was not from me as my partner had pointed out it was dry blood. Immediately after realising I felt nauseous and threw up in the toilet, and complained to the front desk which I was then told I could have another room but was to scared that the level of cleanliness would have been the Same as that room. No thanks. So after being physically exhausted from travelling all day I then had to get a refund and frantically search last minute for an alternative which was a higher price due to the lateness of booking. The Guy at the front desk didn't seem bothered at all with no apologies or no concern as If it was like it was normal and no pandemic was happening. VILE. I also have photos of the bed sheet. I wasnt offered Any support of any kind and just kind of told to deal with it also had to pay parking and never got a refund for that. The woman at the new hotel we checked into was DISGUSTED after seeing the photos we had took and assured us that that would never happen there. I can happily say I don't think I will ever stay at an ibis again.