ibis budget Leeds Centre Royal Armouries Museum 2 stars

Customer review rating (ALL Rating) 4.1/5 780 reviews

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ibis budget Leeds Centre Royal Armouries Museum - Image 1
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2 THE GATEWAY NORTH, CROWN POINT ROAD, LS9 8BZ LEEDS, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Picturesque views overlooking the River Aire

  • Nearby bars and restaurants make it ideal for a night out

  • Just 15 minutes from Leeds Railway Station

  • Nearby landmarks include Leeds Minster and museum district

Our accommodation(s)

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Room 1
See availabilities

Room

Triple room with a double bed and a single bunk bed

Photo out of - Triple room with a double bed and a single bunk bed

Room with a double bed with a duvet and single bunk bed. Modern, relaxing design, flat screen television with all connections, comfort shower and separate toilets. Perfect for three adults or a couple and a child, single person.

Max. number of persons
3

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Complementary elements

  • Multimedia hub

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • Bedding 1 x Double bed(s)
See availabilities

Cocoon room with two single beds with duvet, shower and separate toilet, flat-screen TV with freeview channels, multimedia connections and free Wifi. Ideal if you are travelling with friends or colleagues.

Max. number of persons
2

Bedding

Twin bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror

Media And Technology

Complementary elements

  • Multimedia hub

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
3
Area
From 15 m² / 161 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Full-length mirror

Media And Technology

Complementary elements

  • Multimedia hub

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

ibis budget Leeds Centre Royal Armouries Museum

2 THE GATEWAY NORTH, CROWN POINT ROAD
LS9 8BZ LEEDS
United Kingdom

GPS:53.795105, -1.533227

Telephone
Fax +44 113 245 0739

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park
  • 218 rooms
  • 11 rooms for people with reduced mobility
  • 9 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • Near the property
  • Indoor parking
  • Public
  • 646 parking spaces
  • Max Limited Height: 2.07 m / 6.82 ft

  • Parking pricing: 20 GBP 20 GBP Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Breakfast

Photo out of - Breakfast

The breakfast items are typically described as fresh and tasty. The bread and pastries are often baked on-site or sourced locally, ensuring a delicious start to the day. Many guests appreciate the presence of healthy choices in the continental breakfast.

Buffet

Exceptional closings

Services

  • Continental
  • Cold breakfast

The breakfast items are typically described as fresh and tasty. The bread and pastries are often baked on-site or sourced locally, ensuring a delicious start to the day. Many guests appreciate the presence of healthy choices in the continental breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  780 reviews

Customer review rating 3.5/5

Tony O. Business - Confirmed reviews ALL

Dear Tony O., Thank you for sharing your feedback. We are pleased to hear that your overall stay was enjoyable and that our team promptly resolved the heating issue. Your recognition of our competitive pricing is also appreciated. We strive to provide a comfortable experience for all our guests and will continue to focus on enhancing our services. Best wishes, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 3.0/5

Lucy H. Solo - Confirmed reviews ALL

Dear Lucy H., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our pricing and location satisfactory. However, we regret that the room did not meet your expectations and appreciate your comments regarding the amenities. Your insights are valuable to us. Kind regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 1.5/5

Mark D. Couples - Confirmed reviews ALL

Dear Mark D., Thank you for your feedback regarding your recent stay. We regret to hear that our breakfast offerings did not meet your expectations and that the stock levels in our fridge were insufficient. Your comments are valuable, and we will consider them for future improvements. Best Regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 0.5/5

Mags K. Couples - Confirmed reviews ALL

Dear Mags K., Thank you for taking the time to share your experience with us. We sincerely regret to hear about the difficulties you encountered regarding your booking and the subsequent communication with our team. It is always our intention to provide clear and prompt assistance to our guests. Regarding your attempt to modify your booking, We understand how frustrating it can be when expectations are not met, especially in unforeseen circumstances. Our cancellation policy typically does not allow for refunds under certain conditions, which can understandably lead to disappointment. We also acknowledge that the initial greeting during your call 9 you probabily spoke to the main Accor call center and not directly with hotel reception) did not meet professional standards, and We appreciate you bringing this to our attention. We value your feedback as it helps us to improve our services. Your experience is important to us, and I hope we can restore your confidence in our hotel in the future. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 3.5/5

Keira H. Couples - Confirmed reviews ALL

Dear Keira H., Thank you for your feedback. We are pleased to hear that you found our accommodations comfortable and good value for the price during your one-night stay. Your recommendation is greatly appreciated, and we hope to welcome you back in the future. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Dear Tony O., Thank you for sharing your feedback. We are pleased to hear that your overall stay was enjoyable and that our team promptly resolved the heating issue. Your recognition of our competitive pricing is also appreciated. We strive to provide a comfortable experience for all our guests and will continue to focus on enhancing our services. Best wishes, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 3.0/5

Lucy H. Solo - Confirmed reviews ALL

Well priced and decent location. Room is frankly depressing. Unit shower is horrible. Why no kettle??

Dear Lucy H., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our pricing and location satisfactory. However, we regret that the room did not meet your expectations and appreciate your comments regarding the amenities. Your insights are valuable to us. Kind regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 1.5/5

Mark D. Couples - Confirmed reviews ALL

Room fine no kettle for tea is disappointing.hot Breakfast food that was offered at weekend is not good. Crap beans,mushy hash browns and rubbery grey eggs it was terrible. Fridge with sandwiches and drinks was always low on stock and sandwiches where not refilled my whole stay.

Dear Mark D., Thank you for your feedback regarding your recent stay. We regret to hear that our breakfast offerings did not meet your expectations and that the stock levels in our fridge were insufficient. Your comments are valuable, and we will consider them for future improvements. Best Regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 0.5/5

Mags K. Couples - Confirmed reviews ALL

I was due to attend an event nearby but unforeseen circumstances meant I was unable to attend. I emailed the hotel using the online form and explained my situation and waited for a reply. I am still waiting. After a month waiting, I decided to call the hotel to try a resolve the situation. This is where the experience started to go downhill. Firstly I had to ask if i had called the right number as when the call was answered all that was said was Hello, no identifying where I was calling. Once we established that I was indeed calling the correct place I explained my situation and was told that I could cancel but I wouldn’t get a refund I asked if I could maybe change the location or the name on the booking so my money wasn’t wasted and was told “I don’t know” I got the feeling that the person I was speaking to really didn’t want to be on the phone dealing with a customer and that they had more interesting things to do. I ended the call as I was getting nowhere with it.

Dear Mags K., Thank you for taking the time to share your experience with us. We sincerely regret to hear about the difficulties you encountered regarding your booking and the subsequent communication with our team. It is always our intention to provide clear and prompt assistance to our guests. Regarding your attempt to modify your booking, We understand how frustrating it can be when expectations are not met, especially in unforeseen circumstances. Our cancellation policy typically does not allow for refunds under certain conditions, which can understandably lead to disappointment. We also acknowledge that the initial greeting during your call 9 you probabily spoke to the main Accor call center and not directly with hotel reception) did not meet professional standards, and We appreciate you bringing this to our attention. We value your feedback as it helps us to improve our services. Your experience is important to us, and I hope we can restore your confidence in our hotel in the future. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 3.5/5

Keira H. Couples - Confirmed reviews ALL

one night stay would recommend

Dear Keira H., Thank you for your feedback. We are pleased to hear that you found our accommodations comfortable and good value for the price during your one-night stay. Your recommendation is greatly appreciated, and we hope to welcome you back in the future. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 5.0/5

Tanya B. Friends - Confirmed reviews ALL

Online check in friendly staff. Clean warm Comfortable. Good location

Dear Tanya B., Thank you for your positive feedback regarding your stay. We are delighted to hear that you found our online check-in process efficient, our staff friendly, and the accommodations clean and comfortable. We appreciate your kind words and hope to welcome you back soon. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 4.0/5

Adele L. Couples - Confirmed reviews ALL

Comfy bed, very clean, just missing a kettle.

Dear Adele L., Thank you for your kind words regarding your comfortable stay and the cleanliness of our hotel. We appreciate your feedback about the kettle and will take it into consideration for future improvements. Best wishes, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 4.5/5

Steve P. Couples - Confirmed reviews ALL

Clean hotel with helpful friendly staff. Room was fine and bed was really comfortable. Breakfast was OK - all you can eat but dear at £9 if you don't have much. Recommend using the water taxi into the city centre as a novelty.

Dear Steve P., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location, cleanliness, and the comfort of your room. Your comments about the breakfast pricing will be taken into consideration as we strive to enhance our services. Best Regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 5.0/5

Janet M. Solo - Confirmed reviews ALL

Good sized room with comfortable bed, good shower. I was thrilled with the room I was allocated on the 9th floor with its spectacular view out over Leeds. The breakfast was good too.

Dear Janet M., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed the comfort of your room, the views, and our breakfast offerings. Your satisfaction is important to us, and we hope to welcome you back soon. Best Regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 5.0/5

Samantha D. Couples - Confirmed reviews ALL

Great budget hotel, rooms clean and had everything we needed, breakfast was included in our stay, with a selection of scrambled egg, hash browns, beans, toast…. and also cheese, ham, croissants, cereal, fruit etc. it was a little bit out the centre, about a 15-20 min walk. But yeah all good 😊

Dear Samantha D., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that our hotel met your needs for a one-night stay and that you found the rooms clean and well-equipped. It is wonderful to know that you enjoyed the breakfast selection we offer. We appreciate your understanding regarding our location and are glad that it did not detract from your experience. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 4.0/5

Miner C. Families - Confirmed reviews ALL

The staff were friendly and the hotel is near the Royal Armouries. My only major complaint is the room amenities—there is no kettle, water, coffee, tea, or sugar included. Since it's an 'ibis budget,' I understand keeping costs down, but a kettle in the room is pretty standard. Just a heads-up to future travelers: pack your own travel mug or plan to buy drinks downstairs!

Dear Miner C., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our convenient location and found our staff to be friendly. We appreciate your understanding of our budget-friendly amenities and acknowledge your suggestion about having a kettle in the room. While we aim to maintain cost-effective solutions, we will take your comments into consideration for future enhancements. Thank you for the heads-up for fellow travelers regarding drink preparations. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 4.5/5

James H. Solo - Confirmed reviews ALL

Staff welcoming, room clean and hotel well located

Dear James H., Thank you for your positive feedback. We are delighted to hear that you found our hotel comfortable, well-priced, and well-located, and that our staff provided a welcoming experience. We hope to welcome you back on your next visit. Goodbye and best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 5.0/5

Natalija G. Couples - Confirmed reviews ALL

The hotel staff was extremely polite and kind. They were also helpful and great to chat with. The room was clean and comfortable - with an amazing view. Breakfast was quite tasty and filling.

Dear Natalija G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff polite and helpful, and that you enjoyed the cleanliness of your room along with the breakfast offerings. Your feedback is greatly appreciated. Best wishes, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 4.0/5

Nicola W. Families - Confirmed reviews ALL

I was pleasantly surprised after reading other quite harsh reviews. The room was perfectly fine for a short stay.

Dear Nicola W., Thank you for your feedback. We are delighted to hear that you found the accommodations suitable for your short stay and that your experience exceeded your expectations. Your appreciation means a great deal to our team. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 2.5/5

Leona B. Families - Confirmed reviews ALL

Room was clean and basic. OK for us. However the smell of drains was very strong and prevented use of shower. Worst gas smell ever. If we stopped for more than one night I would have changed rooms. Surprised housekeeping did not flag it.

Dear Leona B., Thank you for your feedback regarding your recent stay. We are pleased to hear you appreciated our location and found your room clean. However, we apologize for the unpleasant odors you experienced, which are certainly not reflective of our standards. Your comments will be noted for our team’s review. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 4.5/5

Korin Q. Solo - Confirmed reviews ALL

The booking website crashed while I was ordering, taking my money but not confirming a room. Thankfully the hotel staff were quick to resolve it for me and couldn't have been more helpful. The room itself was exactly as expected: small but comfortable, warm, great mattress, lots of lighting options, very quiet. For a single night's stay, exceptionally good value for money.

Dear Korin Q., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that our team was able to assist you effectively during the booking issue and that you found your room to be comfortable and well-equipped. Your feedback about the value for money and the quietness of the environment is greatly appreciated. We look forward to welcoming you back in the future. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 5.0/5

Marnya F. Solo - Confirmed reviews ALL

Very comfortable and great location. Lovely staff.

Dear Marnya F., Thank you for your kind words regarding the comfort of your stay and our convenient location. We are also pleased to hear that our staff made a positive impression. Your feedback is greatly appreciated. Best Regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 4.0/5

Christine D. Couples - Confirmed reviews ALL

Staff are helpful and polite and the fact that there is a bar/restaurant next door is really convenient

Dear Christine D., Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our hotel clean, comfortable, and well-located, and that our staff provided you with helpful service. We appreciate your feedback and hope to welcome you again soon. Best regards, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 0.5/5

Jamie L. Families - Confirmed reviews ALL

Due to a medical emergency we couldn’t travel to Leeds , therefore didn’t stay.

Dear Jamie L., Thank you for your feedback. We regret to hear that you were unable to stay with us due to unforeseen circumstances. Should you wish to discuss your situation further, please do not hesitate to reach out. Best wishes, ibis budget Leeds Centre Royal Armouries Museum

Customer review rating 5.0/5

Simon G. Solo - Confirmed reviews ALL

Fantastic

Dear Simon G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the hotel, found your room to your satisfaction, and appreciated the friendliness of our staff. Best wishes, ibis budget Leeds Centre Royal Armouries Museum

Other web-users rate our hotel

  • 1,267 reviews 8.7/10 Location
  • 1,797 reviews 6/10 Room
  • 1,157 reviews 8.8/10 Service
  • 29 reviews 6.2/10 WiFi
  • 823 reviews 7/10 Cleanliness
  • 317 reviews 4.3/10 Breakfast

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