ibis budget Leeds Centre Crown Point Road 2 stars

TripAdvisor rating 3.5/5 1,621 reviews
ibis budget Leeds Centre Crown Point Road
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Central location, with plenty of nearby transport links

  • Picturesque views overlooking the River Aire

  • Nearby bars and restaurants make it ideal for a night out

  • Just 15 minutes from Leeds Railway Station

  • Nearby landmarks include Leeds Minster and museum district

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • Ironing room
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis budget Leeds Centre Crown Point Road

2 THE GATEWAY NORTH
CROWN POINT ROAD
LS9 8BZ
leeds
united kingdom

Tel: +4401132450725

Fax: (+44)01132450739

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LEEDS BRADFORD At 16.58km / 10.3 miles

  • By car

    M621 At 0.1km / 0.06 miles

  • By train

    LEEDS RAILWAY STN At 0.32km / 0.2 miles

  • By train

    LEEDS[LDS] At 2.25km / 1.4 miles

GPS :53.795105, -1.533227

Our accommodations

Room with a double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Multimedia hub

Triple room with a double bed and a single bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Multimedia hub

Twin room with two single beds for up to 2 people.

  • Max. number of persons: 2
  • Wireless internet in your room
  • Multimedia hub

Accessible room with top bunk and double bed

  • Max. number of persons: 3
  • Area: From 15

Our guest reviews for
ibis budget Leeds Centre Crown Point Road

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

4,850 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,621 reviews

Good budget hotel

Customer review rating 3.9/5

Bmcd Friends - 20/01/2020 Confirmed reviews ALL

Rooms were small, but clean. Breakfast reasonably priced. Was able to borrow hair dryer in the morning. Staff were polite and friendly. Ideally situated for bus station and city centre. And great view from our window.

Dear BETH M., We very much appreciate your comments regarding your stay at the ibis budget Leeds Centre Crown Point Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

In need of refurbishment, plumbing and locks a problem

Customer review rating 3.9/5

F D. Business - 20/01/2020 Confirmed reviews ALL

I had to change rooms twice- firstly because the lock of the door of my room had run out of battery; secondly, because the room I was moved to had a sulphuric smell coming from the shower drain. Both of these moves were on the same night. The staff were helpful but overburdened with other guests and could only offer a cup of tea as an apology for the room changes. In the third room (and the others) there were noticeable signs of wear and tear, including dirt/stains on the room and toilet walls, damaged skirting boards and a ventilation pipe/thingy from the main room to the outside looked like it was in the middle of a repair job (that wasn't finished during the nights I was in the room). The sink drain started to smell after a few nights. I've stayed in this hotel before but the lack of investment in upkeep is showing. I don't mind basic bedding, towels and no breakfast but I do mind smells, stains and grot.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

Pleasant

Customer review rating 3.9/5

Anonymous Friends - 20/01/2020 Confirmed reviews ALL

Pleasant except for the misleading parking as there is no parking at the hotel itself .

Dear MICHELLE B., We very much appreciate your comments regarding your stay at the ibis budget Leeds Centre Crown Point Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

My stay at Leeds

TripAdvisor rating 3.5/5

marchmont2009 Solo travel - 19/01/2020 TripAdvisor review

I was very satisfied with the room and the service received. Not sure how it can be right that I have spend 9 nights at the hotel, and booked 6 more nights, but still have no loyalty points. The location was best.

Good

Customer review rating 3.9/5

L. W. Couples - 18/01/2020 Confirmed reviews ALL

Rooms are nice and clean just missing a few items such as a kettle option and little bottles of shampoo

Dear w. L., We very much appreciate your comments regarding your stay at the ibis budget Leeds Centre Crown Point Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

Good, clean, functional

Customer review rating 3.9/5

A C. Families - 17/01/2020 Confirmed reviews ALL

Good, clean, functional hotel with pleasant staff.

Dear AVIS C., We very much appreciate your comments regarding your stay at the ibis budget Leeds Centre Crown Point Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Leandro C.| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

a simple room meeting the needs of a simple stay

Customer review rating 3.9/5

Anonymous Families - 17/01/2020 Confirmed reviews ALL

simple & straightforward

Dear GREEN N., We very much appreciate your comments regarding your stay at the ibis budget Leeds Centre Crown Point Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

Bed was comfy noise was a joke n no coffee (kettle) in rooms!!! No complimentry drinks n no on street parkimg NCP!!!!

Customer review rating 3.9/5

Katie Business - 16/01/2020 Confirmed reviews ALL

I need to stay in leeds again on 4th feb and i will not be using budget ibis!!. No kettle in room 4th floor having to pay 1.50 a time 4 a vile cuppa. Up and down in lift like a yoyo. Never known a hotel without a kettle. Beds was comfy thats all the place had going for it. Noise of others in n out all night doors banging. Dont hear this in premier inn!!. Youve been pestering ne for a review. I wasnt going to leave one but hear you go

Dear KATIE M., Thank you for taking the time to tell us about your experience at the ibis budget Leeds Centre Crown Point Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

Job done on a no frills Ibis budget stay

Customer review rating 3.9/5

Jen Business - 16/01/2020 Confirmed reviews ALL

I have stayed at this budget hotel before and was hoping to see some improvement. The lobby, reception and lobby area have now been renovated achieving much more modern, inviting and user-friendly areas. The reception staff is helped by a new addition (not sure if this is temporary or permanent) and the team feels a lot more relaxed and friendly and willing to help. The cleaning room schedule has improved and seems much more organized and importantly regular. However, either the washing machines need to be changed and an inspection of the bed linen needs to be done because a lot of the sheets, pillow cases etc have old stains, marks or holes in them - not pleasant for a guest to see. The green stool in the room is uncomfortable for sitting on. Special thanks to Mimi, the Housekeeping Attendant who goes that extra mile to make a guest stay comfortable. Alot of the other workers are noisy both when on the floor they are cleaning and when getting their morning drinks, and seem to have too casual an attitude to the work. The view from the room was a bonus. Breakfast ran smoothly - though staff need to keep an eye on regularly replenishing stocks, especially napkins and the drinks dispensers. Overall, a much improved experience.

Very pleasant, helpful friendly staff.

Customer review rating 3.9/5

Jennifer T. Solo - 15/01/2020 Confirmed reviews ALL

I found it very comfortable pleasant room spotlessly clean. Staff were very helpful good atmosphere when I walked into the hotel. Would certainly stay there again. Thank you

Dear JENNIFER T., We very much appreciate your comments regarding your stay at the ibis budget Leeds Centre Crown Point Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

Clean and easy

Customer review rating 3.9/5

Antony W. Solo - 14/01/2020 Confirmed reviews ALL

Clean room and easy check in

Dear ANTONY w., We very much appreciate your comments regarding your stay at the ibis budget Leeds Centre Crown Point Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

Good value and comfortable for budget hotel

TripAdvisor rating 3.5/5

Dave Y Solo travel - 14/01/2020 TripAdvisor review

For a single night and for a single person, this was a comfortable night stay, close enough to centre of town. The room was compact, shower with constant hot water and roomy enough as self- contained unit. Staff were helpful and friendly, advising on nearby bars and places to eat.

Dear guest, Many thanks for your review, i am very happy that you found the hotel comfortable for your needs, i shall definitely pass on your kind comments on to my team. i hope you will chose to stay with us in future as well! Kind regards, General Manager, Leandro Carter.

For the price, an excellent place to stay

Customer review rating 3.9/5

Lolly P. Business - 13/01/2020 Confirmed reviews ALL

Very clean, quiet and comfortable mattress. The pillows are maybe a little bit too firm but that's a small quibble.

Dear LOU P., We very much appreciate your comments regarding your stay at the ibis budget Leeds Centre Crown Point Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

Simple comfort

Customer review rating 3.9/5

Simon Business - 12/01/2020 Confirmed reviews ALL

It says budget hotel when you book but if you are looking for a base and somewhere to lay your head it’s perfect. I have stayed here three times and the staff have all been polite and friendly. The breakfast is simple but enough to set up your day.

Dear SIMON W., We very much appreciate your comments regarding your stay at the ibis budget Leeds Centre Crown Point Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

Very good except Wi-fi blocked me sending mail

Customer review rating 3.9/5

Julie Families - 12/01/2020 Confirmed reviews ALL

Very good - abd good price too Very clean Friendly staff Excellent skyline views

Dear JULIE B., We very much appreciate your comments regarding your stay at the ibis budget Leeds Centre Crown Point Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do apologize for the drop in the WiFi signal, i can confirm that we have since rectified the problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

Very satisfied with overnight stay

Customer review rating 3.9/5

John R. Families - 11/01/2020 Confirmed reviews ALL

Check in was good. Room warm and comfortable. Disappointed that nobody answered telephone on three occasions when I tried to call before visit with regard to car parking.

Dear JOHN R., We very much appreciate your comments regarding your stay at the ibis budget Leeds Centre Crown Point Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

Quiet and Comfortable

Customer review rating 3.9/5

Anonymous Business - 11/01/2020 Confirmed reviews ALL

My stay was quiet, which was appreciated. My only complaint is that the fridges/convenience store section near the front desk were out of almost everything (except alcohol) and any shop is quite the walk away among heavy traffic. I would suggest making sure your snacks/beverages (for example, there were no full fat coca-colas in stock, I counted only 3 bags of crisps total, no microwaveable meals in stock, and only one bag of kit-kats for sweets...) are well-stocked at all times of day.

Dear CRAMER A., Thank you for taking the time to tell us about your experience at the ibis budget Leeds Centre Crown Point Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml

Responding to their customer

TripAdvisor rating 3.5/5

osmanb2016 Business - 11/01/2020 TripAdvisor review

I give 1 star rating so everyone can see it. If you’re calling to find out where to park and how it works. It’s impossible because hotel is not answering. I’ve tried more then 30 times. Improve it ibis.

Dear Guest, I am sorry that on this occasion we were on unable to take your call, we do have a high volume of calls everyday. We treat all feedback with the utmost seriousness and we are going to improve the call waiting times, so this doesn't happen in the future. Kind regards, General Manager, Leandro Carter.

Third stay here

TripAdvisor rating 3.5/5

nigelemery2020 Family - 11/01/2020 TripAdvisor review

Very useful city centre location with a good NCP agreement on car parking. Intentionally no frills to keep prices down but friendly and clean. You can buy a basic breakfast if you want to. No kettles in rooms but you can get drinks in ground floor communal area

Dear guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay once again. We look forward to welcoming you back again for your 4th, 5th and all future stays. Kind regards, General Manager, Leandro Carter.

Ms c P.

Customer review rating 3.9/5

Caroline Families - 08/01/2020 Confirmed reviews ALL

Had a pleasant stay on the 6th floor with a good view of town centre, It was New Year’s Eve so a good view of fire works Everything to satisfaction for a budget hotel Tea and coffee downstairs Just 9 min walk into centre and 15 min walk to train station .

Dear CAROLINE P., We very much appreciate your comments regarding your stay at the ibis budget Leeds Centre Crown Point Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Leandro Carter| General Manager ibis budget Leeds | 2 Gateway North, Crown Point Road | Leeds | LS9 8BZ Tel: 01… |Fax: 01… | Email: H6… | Web: www.ibis.com/room-to-play.shtml
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