ibis Carlisle City Centre 2 stars

Customer review rating (ALL Rating) 4.3/5 1,037 reviews

Best price
guarantee
ibis Carlisle City Centre - Image 1
ibis Carlisle City Centre - Image 2
ibis Carlisle City Centre - Image 3
ibis Carlisle City Centre - Image 4
Portlands, Botchergate, Car park postcode: CA1 1NT, CA1 1RP CARLISLE, United Kingdom

Description

Hotel extras

  • Desk Fan in the room for cooling. Air Conditioning in Bar and Restaurant only

  • Car parking free of charge for hotel guests when registered on the tablet provided

  • Pets accepted, £10 per pet per day. Rules applicable.

  • Pet friendly area in the Bar and Restaurant

  • Free WIFI in all Areas of the hotel

Our accommodation(s)

Hotel location

ibis Carlisle City Centre

Portlands, Botchergate, Car park postcode: CA1 1NT
CA1 1RP CARLISLE
United Kingdom

GPS:54.890591, -2.92972

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,037 reviews

TripAdvisor Rating  4.0/5  1,836 reviews

Well located and great parking. A good stay!

Customer review rating 4.0/5

Lee J. Couples - Confirmed reviews ALL

A good stay as usual. We stayed midweek so it was quiet at it can be noisy on the weekend due to the location of clubs and bars nearby. However, TVs were not working in all rooms due to a problem. A technician was due to arrive the day we were leaving.

Dear Lee J., We appreciate your positive review and are glad to hear you enjoyed your stay with us. We apologize for any inconvenience caused by the issue with the TVs in the rooms and can assure you that our team worked diligently to address this promptly and it has since been fixed. We hope to welcome you back for another great stay in the future. Warm regards, Chris Brown Team leader ibis Carlisle City Centre

Poor information

Customer review rating 0.5/5

Peter Business - Confirmed reviews ALL

On my last visit, and there have been many, the tv’s in all the rooms were not working. (For at least the three nights I was there, unbelievably) Nobody informed me before I arrived so as to give me a chance to maybe book somewhere else. I only found out from a notice in the lift! When I asked about it, and the probable restoration of the service, all I got was ‘we don’t know’. In fact , one of my colleagues was told ‘if you’re not happy, go somewhere else’. Very poor.

Dear Peter, We sincerely apologise for the inconvenience you experienced regarding the TV service during your recent stay with us, we were doing all we could to have this fixed, however required a part. We regret that our communication regarding this matter fell short of expectations. Your feedback has been duly noted, and we will address this with our team to ensure it does not reoccur. We value your loyalty as a returning guest and hope to have the opportunity to welcome you back for a much-improved experience. Thank you for bringing this to our attention. Warm regards, Beverley, ibis Carlisle City Centre

Well located

Customer review rating 5.0/5

Gareth D. Families - Confirmed reviews ALL

WE have stayed here a few times. We like the hotel, staff friendly, free parking in town centre.

Dear Gareth D., Thank you for your positive review! We are delighted to hear that you appreciate our central location, friendly staff, and complimentary parking. We look forward to welcoming you back on your next visit. Warm regards, Beverley, ibis Carlisle City Centre

Good stay

Customer review rating 4.0/5

A W. Friends - Confirmed reviews ALL

Great location had a great time friendly people

Dear A W., Thank you for your positive review! We are delighted to hear that you had a good stay with us and enjoyed our great location. Our team always strives to provide a friendly experience. We hope to welcome you back soon! Best regards, ibis Carlisle City Centre

Nice staff

Customer review rating 3.5/5

Linda Couples - Confirmed reviews ALL

Room was a bit small and bare and the telly was out of use (in the whole hotel) but the bathroom was bright and clean. The place had an air of a hostel about it. The car park was good, with a functioning charger, but hard to find when we arrived.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 939 reviews 9.4/10 Location
  • 1,028 reviews 6.7/10 Room
  • 976 reviews 8.9/10 Service
  • 12 reviews 7.4/10 WiFi
  • 552 reviews 6.5/10 Cleanliness
  • 318 reviews 8.1/10 Breakfast

Powered by Trustyou

Our other establishments nearby

Mercure Dumfries Cargenholm House 4 stars

Customer review rating (ALL Rating) 4.3/5 (85 reviews)

At 47.153 km

See the hotel
All our hotels in Carlisle

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.