ibis Carlisle City Centre 2 stars

Customer review rating (ALL Rating) 4.3/5 889 reviews

Best price
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ibis Carlisle City Centre - Image 1
ibis Carlisle City Centre - Image 2
ibis Carlisle City Centre - Image 3
ibis Carlisle City Centre - Image 4
Portlands, Botchergate, Car park postcode: CA1 1NT, CA1 1RP CARLISLE, United Kingdom

Description

Hotel extras

  • Desk Fan in the room for cooling. Air Conditioning in Bar and Restaurant only

  • Car parking free of charge for hotel guests when registered on the tablet provided

  • Pets accepted, £10 per pet per day. Rules applicable.

  • "From 3 Nov to 14 Dec 2025, our lift will be fully replaced and not in use these dates

  • Free WIFI in all Areas of the hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin room with 2 beds

Photo out of - Twin room with 2 beds

Furnished with our new Sweet Bed by ibis beds and bedding, the inviting ibis room boasts all the features you want most: two cozy beds, ensuite bathroom, hairdryer, tea/coffee facilities, desk, air handling, internet & TV with all the best channels.

Max. number of persons
2
Area
From 16 m² / 172 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 19'/48 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Room Services

  • Operator wake up call
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 2 x Twin bed(s)
  • Accessible room
See availabilities

The ibis room boasts all the features you want most: 1 double + 1 single bed, ensuite bathroom, hairdryer, tea/coffee facilities, air handling, Internet & TV with all the best channels. Maximum 2 Adults and 1 Child under 12 years.

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 18,4'/47 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired
See availabilities

Hotel location

ibis Carlisle City Centre

Portlands, Botchergate, Car park postcode: CA1 1NT
CA1 1RP CARLISLE
United Kingdom

GPS:54.890591, -2.92972

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 102 rooms
  • 5 rooms for people with reduced mobility
  • One connecting room
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Pool Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet
  • On site
  • Outdoor parking
  • Public
  • 200 parking spaces
  • Parking opened 24/7

Services & equipment

  • Electric car recharging units 3,7 kVA
  • Electric car recharging units 7 kVA
  • Electric car recharging units 11 kVA
  • Electric car recharging units 22 kVA

Vehicles

  • Truck parking

Security

  • Well-lit parking

FOGGS

Photo out of - FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Cooking style
International
Capacity
45
Accessibility
Accessible service
Portlands, Botchergate, Car park postcode: CA1 1NT, CA1 1RP Carlisle, United Kingdom
Telephone +44 1228 518000
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)

Payment

  • Cash
  • Credit card

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Gluten-free menu
  • Vegetarian menu

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

All you can eat, Full English, Continental, Cereal, Dairy, Hot Drinks, Juices and much more...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  889 reviews

Customer review rating 2.5/5

Dawn A. Business - Confirmed reviews ALL

Dear Dawn A., Thank you for your feedback. We appreciate your compliments about our staff. I regret to learn that the bed did not meet your comfort expectations and that breakfast was not included; our pricing structure reflects this. Your comments will be taken into consideration for future improvements. Thank you Chris ibis Carlisle City Centre

Customer review rating 4.0/5

Janice C. Couples - Confirmed reviews ALL

Dear Janice c., Thank you for your feedback regarding the amenities available in your room. We appreciate your suggestions for additional items such as rolls, milk, and coffee. Your input is valuable as we strive to enhance our guests' experience. Thank you Chris ibis Carlisle City Centre

Customer review rating 3.0/5

Andrew D. Families - Confirmed reviews ALL

Dear Andrew D., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the friendliness of our staff. However, we acknowledge your concerns regarding the condition of the rooms and bathroom facilities. Your comments will be taken into consideration as we continually strive to enhance our guests' experiences. Thank you for your insights, and we hope to welcome you back in the future. Thank you Chris ibis Carlisle City Centre

Customer review rating 4.0/5

Elias S. Solo - Confirmed reviews ALL

Dear Elias S., Thank you for your feedback. We are pleased to hear that you found our location convenient and enjoyed a relaxing stay. Thank you Chris ibis Carlisle City Centre

Customer review rating 4.5/5

Kirsty U. Families - Confirmed reviews ALL

Dear Kirsty U., Thank you for your valuable feedback regarding your stay with us. We are pleased to hear that you found our location convenient and appreciated the cleanliness and comfort of your room, as well as the friendliness of our staff. We acknowledge your concerns regarding the decor and maintenance issues you encountered. Please be assured that your comments will be shared with our management team for consideration in future improvements. Thank you once again for your review, and we hope to welcome you back in the future. Thank you Chris ibis Carlisle City Centre

Dear Dawn A., Thank you for your feedback. We appreciate your compliments about our staff. I regret to learn that the bed did not meet your comfort expectations and that breakfast was not included; our pricing structure reflects this. Your comments will be taken into consideration for future improvements. Thank you Chris ibis Carlisle City Centre

Customer review rating 4.0/5

Janice C. Couples - Confirmed reviews ALL

Could more look rolls and milk and coffee ect

Dear Janice c., Thank you for your feedback regarding the amenities available in your room. We appreciate your suggestions for additional items such as rolls, milk, and coffee. Your input is valuable as we strive to enhance our guests' experience. Thank you Chris ibis Carlisle City Centre

Customer review rating 3.0/5

Andrew D. Families - Confirmed reviews ALL

Good location, friendly staff but time to renovate the rooms. Lack of USB charger points, poor TV quality and location within room. Frankly awful bathroom pod thing; door would not close, no lock & the shower head kept twisting to the side all the while you're in a tiny plastic pod with no air.

Dear Andrew D., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the friendliness of our staff. However, we acknowledge your concerns regarding the condition of the rooms and bathroom facilities. Your comments will be taken into consideration as we continually strive to enhance our guests' experiences. Thank you for your insights, and we hope to welcome you back in the future. Thank you Chris ibis Carlisle City Centre

Customer review rating 4.0/5

Elias S. Solo - Confirmed reviews ALL

Close to the station, quite chill Why is satisfied orange?

Dear Elias S., Thank you for your feedback. We are pleased to hear that you found our location convenient and enjoyed a relaxing stay. Thank you Chris ibis Carlisle City Centre

Customer review rating 4.5/5

Kirsty U. Families - Confirmed reviews ALL

Great central location near to station and has free easy access parking behind the hotel. Room was spotless and bed very comfortable. Lost a star however as the decor was very dated and bits of skirting board missing or coming away and curtain partially hanging off the rail. Staff were friendly & helpful on brief interactions (room only stay)

Dear Kirsty U., Thank you for your valuable feedback regarding your stay with us. We are pleased to hear that you found our location convenient and appreciated the cleanliness and comfort of your room, as well as the friendliness of our staff. We acknowledge your concerns regarding the decor and maintenance issues you encountered. Please be assured that your comments will be shared with our management team for consideration in future improvements. Thank you once again for your review, and we hope to welcome you back in the future. Thank you Chris ibis Carlisle City Centre

Customer review rating 5.0/5

Alan M. Business - Confirmed reviews ALL

We have stayed many times and the hotel is so much better than a few years ago. I would like to mention a young man who was on duty on Thursday, 15th October. I didnt get his name but he had long hair and come on around 10/11 pm. There were quite an unruly few men playing around the pool table who got quite loud and had some rough language. He very politely asked them to be quiet etc. He was really good and very professional.

Dear Alan M., Thank you for taking the time to share your positive experience at ibis Carlisle City Centre. We are delighted to hear that you have noticed improvements during your visits and that your stay was enjoyable. It is particularly rewarding to receive commendation for our team members. We will ensure that your kind words regarding the young man on duty are recognized, as our staff's professionalism is a key part of our commitment to guest satisfaction. We appreciate your feedback regarding the noise levels and will continue to monitor the environment in our public areas to ensure a pleasant experience for all our guests. Thank you once again for your review. We look forward to welcoming you back in the future. Thank you Chris ibis Carlisle City Centre

Customer review rating 4.5/5

Stephen M. Couples - Confirmed reviews ALL

Check in was reasonably quick nice to have two keys offered. Room was slightly bigger than the normal Ibis ! It was very clean and the ear plugs were a nice touch Hotel is surrounded by bars and restaurants which is handy no problem getting a space. in the car park when ever I needed it but the ev chargers were not working not down to the hotel but it would have been useful to have prior warning Breakfast covered the basic food groups and coffee was not bad

Customer review rating 4.5/5

Jason W. Business - Confirmed reviews ALL

This was a last minute booking for an overnight stay for business, for my trip it had everything I needed, somewhere to park(for Free so many places charge), easy access to the town and somewhere to walk out in the evening, food and beverage in the hotel. very easy to book in. great access to rooms and Wi-Fi. the welfare pod was different but I like the way it is set up. and the full breakfast was a nice finish. all in all a great stay for a reasonable price and i would definitely recommend the hotel.

Customer review rating 3.5/5

Ruth N. Friends - Confirmed reviews ALL

Clean, warm comfortable. All staff were very pleasant and helpful. It should be noted that hotel is in a lively night-spot and is not quiet. (Didn't really bother us but some may not like it)

Dear Ruth N., Thank you for your feedback. We are pleased to hear that you found our hotel clean and comfortable, and that our staff provided pleasant service. We appreciate your understanding regarding the lively atmosphere of our location, which can indeed be a consideration for some of our guests. Best regards, Chris ibis Carlisle City Centre

Customer review rating 4.5/5

Michael J. Couples - Confirmed reviews ALL

Staff brilliantly helpful cheerful folk, breakfasts varied in content and great value for money, great location to stay and visit all the many local attractions and restaurants nicely priced hotel.

Customer review rating 4.5/5

Robert W. Solo - Confirmed reviews ALL

I was very satisfied, overall, leaving me with little to offer.

Dear Robert W., Thank you for sharing your positive feedback. We are delighted to hear that you were very satisfied with your stay. Your kind words encourage our team to continue providing excellent service. Best regards, Chris ibis Carlisle City Centre

Customer review rating 5.0/5

Roshen F. Families - Confirmed reviews ALL

Well located and friendly staff.

Dear Roshen F., Thank you for your kind words regarding our location and the friendliness of our team. We are thrilled to hear that you had a positive experience during your stay. Your feedback motivates us to maintain our high standards. Best regards, Chris ibis Carlisle City Centre

Customer review rating 1.5/5

Terence M. Families - Confirmed reviews ALL

Wouldn’t stay again Tiny room and it was dated and felt dirty

Dear Terence m., Thank you for your feedback. I sincerely regret that your experience did not meet your expectations, particularly regarding the room's condition. We appreciate your comments and will take them into consideration for future improvements. Best regards, Chris ibis Carlisle City Centre

Customer review rating 4.0/5

Bob M. Couples - Confirmed reviews ALL

The room was clean and the wetroom was just right for my disabled wife. Corridor carpets could do with a clean. But it's a well used city hotel, so bound to get a bit grubby. Excellent breakfast, helpful staff.

Dear Bob M., Thank you for your positive feedback. We are pleased to hear that our location, cleanliness, and breakfast exceeded your expectations. Your comments regarding the corridor carpets have been noted, and we appreciate your understanding of the wear and tear that can occur in a busy city hotel. Best regards, Chris ibis Carlisle City Centre

Customer review rating 5.0/5

Stephen L. Business - Confirmed reviews ALL

Located great for work staff was very helpful

Dear Stephen L., Thank you for your positive feedback regarding our convenient location and the helpfulness of our staff. We are pleased to hear that your experience met your expectations. We hope to welcome you back during your next visit. Best regards, Chris ibis Carlisle City Centre

Customer review rating 4.5/5

Connor H. Solo - Confirmed reviews ALL

Well located central hotel, very close to the train station, located on busy botchergate, but not too noisy inside, rooms could benefit from in built usb charging sockets, other than that great hotel for quick stays.

Dear Connor H., Thank you for your positive feedback regarding your stay at our hotel. We are pleased that you found our location convenient and enjoyed your stay. We appreciate your suggestion about USB charging sockets we are currently in the process of updating the rooms Best regards, Chris ibis Carlisle City Centre

Customer review rating 5.0/5

Jan M. Solo - Confirmed reviews ALL

... nowhere else can you boil your own eggs. Such a great idea. (this continuation of 'review title'

Customer review rating 4.5/5

Ian M. Friends - Confirmed reviews ALL

Nice comfortable room,lovely staff.

Dear Ian M., Thank you for your kind words regarding our ideal location and facilities. We are pleased to hear that you found your room comfortable and appreciated our staff's service. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Best regards, Chris ibis Carlisle City Centre

Customer review rating 4.5/5

Neville L. Business - Confirmed reviews ALL

I stay regularly and always a smile and good welcome. Its a good service from all FOH

Customer review rating 1.5/5

Emmy A. Couples - Confirmed reviews ALL

do this for a base only. its very basic, reasonable clean. if there were other options i would have not booked this

Other web-users rate our hotel

  • 831 reviews 9.5/10 Location
  • 916 reviews 6.6/10 Room
  • 772 reviews 9.2/10 Service
  • 9 reviews 6.1/10 WiFi
  • 479 reviews 6.2/10 Cleanliness
  • 266 reviews 8.5/10 Breakfast
  • 224 reviews 2.6/10 Amenities
  • 135 reviews 3.9/10 Vibe

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