ibis Carlisle City Centre 2 stars

Customer review rating (ALL Rating) 4.3/5 761 reviews

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Description

Hotel extras

  • Desk Fan in the room for cooling. Air Conditioning in Bar and Restaurant only

  • Car parking free of charge for hotel guests when registered on the tablet provided

  • Pets accepted, £10 per pet per day. Rules applicable.

  • "From 3 Nov to 14 Dec 2025, our lift will be fully replaced and not in use these dates

  • Free WIFI in all Areas of the hotel

Our accommodation(s)

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Room 1

Hotel location

ibis Carlisle City Centre

Portlands, Botchergate, Car park postcode: CA1 1NT
CA1 1RP CARLISLE
United Kingdom

GPS:54.890591, -2.92972

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  761 reviews

Customer review rating 3.5/5

Anisa. I. Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We're sorry to hear that aspects of your stay did not meet your expectations. Please accept our apologies for the cleanliness issues you experienced. This is not the standard we aim to provide, and your comments have been shared with our housekeeping team so they can be addressed. We're also sorry to hear that the situation regarding your breakfast booking made you feel uncomfortable. While we appreciate that the additional breakfast was paid for straight away, we regret that the matter was not handled as discreetly as it should have been. We will remind our team of the importance of dealing with these situations sensitively to ensure all guests feel at ease. Regarding the vegetarian breakfast options, we do advertise at the entrance to the breakfast room that guests are welcome to ask our team if they require alternative breakfast items. In addition, our buffet offers a variety of vegetarian choices, including baked beans, three types of eggs, mushrooms, tomatoes, hash browns, cereals, fresh fruit, and cheeses. We are sorry if this was not made clear during your visit or if the selection did not meet your expectations. We're pleased that you enjoyed our convenient location and that, overall, you had a pleasant stay. We appreciate your feedback, as it helps us improve both our service and our guests' experience. We hope you'll consider staying with us again so we have the opportunity to provide you with a more enjoyable visit. Kind Regards, Beverley

Customer review rating 5.0/5

Rosaleen W. Couples - Confirmed reviews ALL

Dear Rosaleen W., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, the quality of the rooms, and our staff's service. Your positive comments about the shower are particularly appreciated. We look forward to welcoming you again in the future. Best regards, Beverley ibis Carlisle City Centre

Customer review rating 4.5/5

Derek F. Couples - Confirmed reviews ALL

Dear Derek F., Thank you for your kind words regarding your recent stay. We are pleased to know that you appreciated the convenient access and complimentary parking, as well as the helpfulness of our staff. Your positive feedback is greatly valued, and we look forward to welcoming you again. Best regards, Beverley ibis Carlisle City Centre

Customer review rating 4.5/5

Gordon M. Couples - Confirmed reviews ALL

Dear Gordon M., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our central location, comfortable accommodations, and excellent shower facilities. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Beverley ibis Carlisle City Centre

Customer review rating 5.0/5

Jacqueline B. Couples - Confirmed reviews ALL

Thank you for your kind words regarding our location and parking facilities. We are delighted to hear that you consistently choose ibis Carlisle City Centre for your visits and recommend us to your friends and family. We look forward to welcoming you back in the future. Best regards, Beverley ibis Carlisle City Centre

Other web-users rate our hotel

  • 764 reviews 9.6/10 Location
  • 849 reviews 6.2/10 Room
  • 714 reviews 9.1/10 Service
  • 9 reviews 7.7/10 WiFi
  • 451 reviews 6.1/10 Cleanliness
  • 253 reviews 8.5/10 Breakfast
  • 205 reviews 2.6/10 Amenities

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