ibis Carlisle City Centre 2 stars

Customer review rating (ALL Rating) 4.3/5 730 reviews

ibis Carlisle City Centre - Image 1
ibis Carlisle City Centre - Image 2
ibis Carlisle City Centre - Image 3
ibis Carlisle City Centre - Image 4

Description

Hotel extras

  • Desk Fan in the room for cooling. Air Conditioning in Bar and Restaurant only

  • Car parking free of charge for hotel guests when registered on the tablet provided

  • Pets accepted, £10 per pet per day. Rules applicable.

  • "From 3 Nov to 14 Dec 2025, our lift will be fully replaced and not in use these dates

  • Free WIFI in all Areas of the hotel

Our accommodation(s)

Hotel location

ibis Carlisle City Centre

Portlands, Botchergate, Car park postcode: CA1 1NT
CA1 1RP CARLISLE
United Kingdom

GPS:54.890591, -2.92972

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  730 reviews

TripAdvisor Rating  3.9/5  1,859 reviews

Excellent service

TripAdvisor rating 5.0/5

Alan P TripAdvisor review

I went to seek assistance from the hotel. I was treated immediately with courtesy and helpfulness. The person who helped me is a credit to your hotel.

Customer review rating 4.5/5

Martin G. Couples - Confirmed reviews ALL

We choose to stay at Ibis as it is really very well located and a much better experience from Travelodge. Premier Inn in Carlisle is too far out of the City Centre. One feature of staying at Ibis is the free car parking to the rear of the hotel.

Dear Martin G., Thank you for your positive feedback regarding your recent stay at ibis Carlisle City Centre. We are pleased to know that you appreciated our central location and found it convenient for exploring the area. It is also great to hear that our complimentary parking met your needs. We look forward to welcoming you back on your next visit to Carlisle. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 3.5/5

Ball S. Business - Confirmed reviews ALL

Lift not working

Dear Mr. Ball, Thank you for your feedback regarding the lift during your stay. We understand the importance of maintaining our facilities and appreciate your understanding as we work through getting a brand new lift installed Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 4.0/5

Andrew C. Friends - Confirmed reviews ALL

Friendly staff - good location

Dear Andrew C., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our friendly staff and the convenient location. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 5.0/5

Dawn A. Couples - Confirmed reviews ALL

We booked the Ibis as it was in the centre of Carlisle very close to where we were meeting friends for dinner. Check-in was a breeze and the room was very clean and comfortable. Whilst there was a couple of noisy guests on the corridor in the early morning, the surroundings were actually very quiet in the room we were in. The bar downstairs was a lovely chill space where we met up with all our friends staying elsewhere because it was the nicest place to meet up before dinner. Breakfast the following morning had absolutely everything that you could desire. All in all a lovely stay.

Dear Dawn A., Thank you for taking the time to share your positive experience at ibis Carlisle City Centre. We are delighted to hear that you found our location convenient for your dinner plans and that the check-in process was smooth. It is wonderful to know that you enjoyed the cleanliness and comfort of your room, as well as the peaceful environment despite the occasional noise from other guests. We are pleased that our bar area served as a pleasant gathering spot for you and your friends, and that you found our breakfast offerings to be extensive and satisfying. Your feedback is invaluable to us, as it helps us maintain the high standards we strive for. We look forward to welcoming you back in the future for another lovely stay. Best regards Chris Brown, ibis Carlisle City Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 740 reviews 9.5/10 Location
  • 825 reviews 6.8/10 Room
  • 720 reviews 9.1/10 Service
  • 8 reviews 3.8/10 WiFi
  • 436 reviews 6.6/10 Cleanliness
  • 264 reviews 8.5/10 Breakfast

Powered by Trustyou