ibis Carlisle City Centre 2 stars

Customer review rating (ALL Rating) 4.3/5 749 reviews

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Description

Hotel extras

  • Desk Fan in the room for cooling. Air Conditioning in Bar and Restaurant only

  • Car parking free of charge for hotel guests when registered on the tablet provided

  • Pets accepted, £10 per pet per day. Rules applicable.

  • "From 3 Nov to 14 Dec 2025, our lift will be fully replaced and not in use these dates

  • Free WIFI in all Areas of the hotel

Our accommodation(s)

Hotel location

ibis Carlisle City Centre

Portlands, Botchergate, Car park postcode: CA1 1NT
CA1 1RP CARLISLE
United Kingdom

GPS:54.890591, -2.92972

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  749 reviews

Customer review rating 3.5/5

Carol G. Couples - Confirmed reviews ALL

The only thing that spoiled our stay was the way air conditioned worked

Dear Carol G., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our location to your liking. However, I regret that the air conditioning did not meet your expectations. Your comments will be reviewed as we strive to enhance our guests' experiences. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 2.0/5

Gareth R. Solo - Confirmed reviews ALL

Room was dark, dingy and smelly. When I first arrived I was given a door key that was an occupied room!

Dear Gareth R., Thank you for sharing your feedback. I apologize for the inconvenience you experienced regarding room allocation and the condition of your assigned room. We strive to ensure a pleasant stay for all our guests and take your comments seriously. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 5.0/5

Patricia M. Couples - Confirmed reviews ALL

Warm and friendly welcome and spotlessly clean room in a marvelous City.

Dear Patricia M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our warm hospitality and the cleanliness of your room. Your positive feedback motivates our team to continue providing excellent service. Goodbye and best wishes, Chris Brown ibis Carlisle City Centre

Customer review rating 4.5/5

Robert F. Couples - Confirmed reviews ALL

Very clean and nice staff

Dear Robert F., Thank you for your kind feedback. We are pleased to hear that you found our location convenient, and that our cleanliness and staff service met your expectations. Your compliments are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 4.0/5

Josephine M. Couples - Confirmed reviews ALL

We've been to ibis on Carlisle loads. Its handy clean and staff usually really helpful. Bar used to open 24/7 but not anymore . We usually get a night cap to take to our room but couldn't this time.

Dear Josephine m., Thank you for your kind words regarding our location and cleanliness, as well as your recognition of our staff's helpfulness. We appreciate your feedback about the bar hours; we understand that this may be an inconvenience for our returning guests. Best regards, Chris Brown ibis Carlisle City Centre

Other web-users rate our hotel

  • 763 reviews 9.5/10 Location
  • 839 reviews 6.4/10 Room
  • 712 reviews 9.1/10 Service
  • 9 reviews 7.3/10 WiFi
  • 447 reviews 6.3/10 Cleanliness
  • 250 reviews 8.4/10 Breakfast
  • 223 reviews 2.8/10 Amenities

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