ibis London Shepherds Bush - Hammersmith Hotel 3 stars

Good place to stay, close to the station so easy access to tube and right next to Westfields in London. Only thing I will say is that I wish the plug socket was right next to the bed, easier to charge the phone and be able to talk and WhatsApp at the same time.

The facilities were OK. The bed was very creaky and not so comfy. We were kept awake by the downpipe of other rooms going through our room so everytime someone flushed their toilet we had it going through our room. We were also awoken on Monday morning about 3am to noisy guests playing bass music.

Walks paper thin, can hear what seams like every guest flush their toilet. Breakfast was awfully, food left out so long under hot lamps that it was bone try and overcooked.

Lovely welcome on arrival. Room simple but clean and spacious and as described. Breakfast was perfect, a good choice of hot and cold items and lots of pastries. Breakfast was available up until 12pm which was fantastic, giving us the opportunity of a lazy morning after a full day shopping!

Just somewhere to stay, wasn't expecting a lot to be fair, the room was clean and the stay was fine, staff were great, but I wish we had two pillows each or at least bigger pillows as it wasn't a comfortable sleep and the bathroom smelt like urine, made me feel nauseous using it

Lovely warm welcome from friendly and efficient staff..dealt with an overbooking issue that had been caused by computer system malfunction very calmly and quickly. Lovely room, nice bar, great location

Stayed two nights. Room was clean and all the staff were friendly and helpful throughout our stay. The breakfast was disappointing.

Great room, comfortable bed, great shower. All let down by a really nasty breakfast (cold eggs and over grilled cold bacon, nasty coffee). I should also mention the fact that the staff were helpful and attentive.

Nice greeting, pleasant and clean room, good welcome

Hotel very good, staff very friendly/helpful. Web site awful. on line booking hopeless.

Our stay was all that we needed it to be, in town for a 2 day concert stopping for 3 nights. Room was suitable for our needs. Covid meant room cleaning etc on request and tea etc picked up from reception.

Proper covid restrictions in place to ensure sparkling cleanliness. Clean and comfortable room. Hearty breakfast ( although the bacon bounced around the plate almost cracking it). I find the staff always willing and helpful to cater for most tastes.

An efficient and welcoming operation, well adjusted to the Covid 19 situation. Very clean and sanitised with a strict adherence to the rules. The staff were confident and competent in each situation and the wi-fi worked well.

My recent trip to London was topped off by the lovely hotel staff at Ibis Shepherds Bush. They were friendly, polite and helpful and all times and really made our stay. The room was a good size, clean and comfortable. It's well situated for everything with good travel links. Would definitely stay here again.

This is a clean, modern and well run hotel in an excellent location. Just minutes away from Shepherds Bush and Goldhawk Road tube stations. Rooms are comfortable, modern and well heated/air-conditioned. The breakfast is varied and abundant; sausages are very tasty! Staff are pleasant, helpful and efficient.