ibis London Shepherds Bush - Hammersmith 3 stars

Customer review rating (ALL Rating) 4.5/5 1,247 reviews

Best price
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ibis London Shepherds Bush - Hammersmith - Image 1
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3-5 Rockley road, W14 0DJ LONDON, United Kingdom

Description

Hotel extras

  • Cashless Hotel. Card payments only

  • Westfield Discount Voucher up to 25%

  • Local Car park (access on Charecroft way satnav:W14 0DQ) £25/24h. Height restriction 198cm

  • Central line Underground 24/7 on weekends (Friday & Saturday)

  • Pet friendly accommodation

Our accommodation(s)

Hotel location

ibis London Shepherds Bush - Hammersmith

3-5 Rockley road
W14 0DJ LONDON
United Kingdom

GPS:51.50344, -0.220422

Telephone
Fax +44 20 7348 2030

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone his favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,247 reviews

TripAdvisor Rating  4.3/5  2,532 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Roy K. Families - Confirmed reviews ALL

Always use this hotel as it’s so welcoming, the staff are very efficient , it’s clean and tidy and good food .

Dear Roy, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aga Assistant General Manager

Customer review rating 5.0/5

Andy R. Couples - Confirmed reviews ALL

Great staff, clean large rooms. Great breakfast can't fault any of it!!!

Dear Andy, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aga Assistant General Manager

Customer review rating 5.0/5

Tom P. Families - Confirmed reviews ALL

Amazing stay yet again! Always our go to home away from home when staying in London. Excellent location to the Tube, airport and Shopping Centre. The best staff! Always going above and beyond!

Dear Tom, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aga Assistant General Manager

Customer review rating 5.0/5

Susanna L. Couples - Confirmed reviews ALL

disponibilità alla reception, camere pulite

Dear Susanna, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aga Assistant General Manager

Customer review rating 3.5/5

Tekerek A. M. Families - Confirmed reviews ALL

We had a great time durung our stay. It was close to bus stops and underground. But we were not happy with the hygene. There was snot on the wall which we saw while we try to sleep at night, that was not convenient.

Dear Tekerek, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our convenient location and proximity to public transportation. We’re truly sorry to learn about the hygiene issue you encountered during your stay. This is not the standard we aim to provide, and we sincerely apologize for the inconvenience caused. We have reviewed your stay details and noted that you were with us for four nights. In situations like this, we encourage guests to inform our reception team immediately so we can arrange a full cleaning with our housekeeping team and resolve the issue promptly. Your feedback is very important to us, and we will use it to ensure our standards remain high. Thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much better experience in the future. Kind Regards, Nicola (he/him) - Reception

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Other web-users rate our hotel

  • 1,020 reviews 9.7/10 Location
  • 1,054 reviews 6.4/10 Room
  • 956 reviews 9.2/10 Service
  • 25 reviews 3.8/10 WiFi
  • 515 reviews 8.2/10 Cleanliness
  • 433 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.