ibis London Shepherds Bush - Hammersmith Hotel 3 stars

TripAdvisor rating 4.5/5 2,359 reviews
ibis London Shepherds Bush - Hammersmith
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Fitness First £5 session voucher

  • Westfield Discount Voucher up to 25% (available at reception)

  • Local Car park (access on Charecroft Road to first floor) £11 per day payment by card only

  • Central line Underground 24/7 on weekends (Friday & Saturday)

  • £5 Reward Voucher to spend at the bar if you chose not to have your room cleaned (Planet21)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Boat excursions
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis London Shepherds Bush - Hammersmith

3-5 Rockley road
W14 0DJ
london
united kingdom

Tel: +4402073482020

Fax: (+44)0207/3482030

Contact email

Check-in from 14h00

Check out up to 12h00

  • SHEPHERDS BUSH CENTRAL :   31 49 228 94 SHEPHERDS BUSH CENTRAL

  • SHEPHERDS BUSH :   CENTRAL SHEPHERD S BUSH CENTRAL

  • By plane

    CITY AIRPORT At 25km / 15.53 miles

  • By plane

    HEATHROW AIRPORT At 25km / 15.53 miles

  • By train

    PADDINGTON At 5km / 3.11 miles

  • By train

    PADDINGTON STATION At 6km / 3.73 miles

  • By train

    SHEPHERD S BUSH At 1km / 0.62 miles

  • By train

    ST PANCRAS At 10km / 6.21 miles

GPS :51.50344, -0.220422

Our accommodations

Free Wi-Fi

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

FOGG'S

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Shepherds Bush - Hammersmith

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,625 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,359 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Rod Nicholl-Yorkshire

TripAdvisor rating 4.5/5

Rod N Solo travel - 08/12/2019 TripAdvisor review

This is a clean, modern and well run hotel in an excellent location. Just minutes away from Shepherds Bush and Goldhawk Road tube stations. Rooms are comfortable, modern and well heated/air-conditioned. The breakfast is varied and abundant; sausages are very tasty! Staff are pleasant, helpful and efficient.

Ok Stay

Customer review rating 4.4/5

Viivi Families - 03/12/2019 Confirmed reviews ALL

Location is good, staff friendly and breakfast is ok. Room was clean. However, the beds and pillows are really uncomfortable. Some of the towels smelled bad, and no smaller hand towels to dry your hands or face.

Good afternoon, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I am sorry to read your comment about the towels and I have share your feedback to our linen supplier and our housekeeping team. I hope that you will give us another opportunity to welcome you back in the future, Many thanks again, Sincerely, Francois Assistant General Manager

Ms

Customer review rating 4.4/5

Jennie Business - 02/12/2019 Confirmed reviews ALL

Good location and friendly staff

Dear Jennie, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager

Very good

Customer review rating 4.4/5

Jan K. S. Families - 02/12/2019 Confirmed reviews ALL

Good standard, nice people working there… great location... fantastic service...

Good afternoon, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and extensive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager

Great location

Customer review rating 4.4/5

June Couples - 02/12/2019 Confirmed reviews ALL

Comfy bed, clean room,reasonable price, walking distance to BBC and Westfield shopping centre. Handy for the tube.

Dear June, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager

Decent rooms but poor service

Customer review rating 4.4/5

Mr B. Families - 01/12/2019 Confirmed reviews ALL

We paid for an early check-in, but were still required to wait half an hour for a room on arrival. Breakfast was missing a number of items and there was no-one available to ask for replacements.

Good afternoon, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I am really disappointed and sorry to read that we failed to offer you the level of service we are normally providing on this occasion. Should you be back to our hotel please contact me directly i will offer you a special rate,complimentary breakfast and I will personally take care of your booking, Sincerely, Francois Assistant General Manager

Value Accommodation in a Great Location

Customer review rating 4.4/5

Yasir Business - 01/12/2019 Confirmed reviews ALL

Budget Accommodation and great for single business traveler. The room has basic amenities, but very clean and functional. Great location - right across from Shepherd's Bush Underground Station and very conveniently located from Westfield Shopping Center (Ariel Way, Shepherd's Bush).

Dear Yasir, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager

Excellent

Customer review rating 4.4/5

Aviv S. Couples - 30/11/2019 Confirmed reviews ALL

2

Very satisfied

Customer review rating 4.4/5

Paul D. Business - 28/11/2019 Confirmed reviews ALL

Really no big complaints apart from the fact roon 201 is very close to a fire door which the cleaning trollies were being bumped into.No reward points added try to my Accor account.

Great service

Customer review rating 4.4/5

Michael Friends - 27/11/2019 Confirmed reviews ALL

Great service from the clerks. Clean nice rooms. I did ask for single sheets for the double beds when booking, which I didn't get. So therefore not a perfect score.

Dear Michael, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I am sincerely sorry that we missed your request and on behalf of the team I would like to apologies for this. I hope that you will give us another opportunity to welcome you back in the future, Many thanks again, Sincerely, Francois Assistant General Manager

exhibition stay

Customer review rating 4.4/5

Emmab Business - 27/11/2019 Confirmed reviews ALL

Very basic room Bathroom door very loud to close

Dear Emma, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I am sincerely sorry that you have not been completely satisfied with all the aspects of your stay I hope that you will give us another opportunity to welcome you back back and better serve you in the future, Many thanks again, Sincerely, Francois Assistant General Manager

Great stay at the Ibis Shepherd's Bush

Customer review rating 4.4/5

Martyn Solo - 26/11/2019 Confirmed reviews ALL

Always good service and courteous staff at the Ibis Shepherd's Bush.

Dear Martyn, Thank you very much for taking the time to write a positive review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager

Brilliant stay

Customer review rating 4.4/5

Kevin J. Business - 25/11/2019 Confirmed reviews ALL

Clean, friendly staff, amazing location (a few stops to bond Street etc)

Dear Kevin, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francois Assistant General Manager

Great and enjoyable experience

Customer review rating 4.4/5

Otuo A. Business - 25/11/2019 Confirmed reviews ALL

I had a wonderful time in a nice and cosy room

Great.

Customer review rating 4.4/5

Vaios K. Business - 25/11/2019 Confirmed reviews ALL

Better than expected; keep up the good work.

Good afternoon, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francois Assistant General Manager

Clean and quiet stay

Customer review rating 4.4/5

Rachael Business - 25/11/2019 Confirmed reviews ALL

We stayed here for a business trip and were pleasantly surprised how quiet it was considering the location is so central. Staff were friendly and the breakfast was great.

Dear Rachael, Thank you very much for taking the time to write a positive review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager

Good

Customer review rating 4.4/5

Premkumar Friends - 24/11/2019 Confirmed reviews ALL

Too good

Good afternoon,, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francois Assistant General Manager

Great Stay Great Staff

Customer review rating 4.4/5

Charles M. Business - 24/11/2019 Confirmed reviews ALL

Check in was really easy with a choice of rooms Hotel was quiet and no external noise Breakfast was good I will return...

Dear Charles, Thank you very much for taking the time to write a positive review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager

Welcoming environment and team. A mini fridge and safe would be a plus.

Customer review rating 4.4/5

Peaches Business - 24/11/2019 Confirmed reviews ALL

Trendy atmosphere. Receptive team. The breakfast gets a bit boring for people staying more than 3 days. Sometimes knowing my valuable items were safe in a safe or having a mini fridge for water I bought would have been nice. No issues though.

Good afternoon, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. We have safe available in our luggage room if you want to leave some valuable items nest time you are coming. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager

Convenient hotel with excellent staff

Customer review rating 4.4/5

Anonymous Couples - 23/11/2019 Confirmed reviews ALL

Comfortable

Good afternoon, Thank you very much for taking the time to write a positive review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager
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