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ibis London Shepherds Bush - Hammersmith Hotel 3 stars

Customer review rating 4.4/5 5,000 reviews

ALLSAFE approved hotel

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ibis London Shepherds Bush - Hammersmith
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+ 9 Services

Hotel extras

  • Fitness First £5 session voucher

  • Westfield Discount Voucher up to 25% (may not be available in the current situation)

  • Local Car park (access on Charecroft Road to first floor) £11 per day payment by card only

  • Central line Underground 24/7 on weekends (Friday & Saturday)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre Paying
  • Boat excursions
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis London Shepherds Bush - Hammersmith

3-5 Rockley road
W14 0DJ london
united kingdom

Tel: +4402073482020

Fax: (+44)0207/3482030

Check-in from 14h00

Check out up to 12h00

  • SHEPHERDS BUSH CENTRAL :  31 49 228 94 SHEPHERDS BUSH CENTRAL

  • SHEPHERDS BUSH :  CENTRAL SHEPHERD S BUSH CENTRAL

  • By plane

    CITY AIRPORT At 25km / 15.53 miles

  • By plane

    HEATHROW AIRPORT At 25km / 15.53 miles

  • By train

    PADDINGTON At 5km / 3.11 miles

  • By train

    PADDINGTON STATION At 6km / 3.73 miles

  • By train

    SHEPHERD S BUSH At 1km / 0.62 miles

  • By train

    ST PANCRAS At 10km / 6.21 miles

GPS :51.50344, -0.220422

Our accommodation(s)

Free Wi-Fi

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Menu (PDF) Cocktail menu (PDF)
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Non contractual photo

Our guest reviews for
ibis London Shepherds Bush - Hammersmith

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,000 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,403 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Normal high standard

TripAdvisor rating 4.0/5

934ivanj 02/08/2021 TripAdvisor review

Proper covid restrictions in place to ensure sparkling cleanliness. Clean and comfortable room. Hearty breakfast ( although the bacon bounced around the plate almost cracking it). I find the staff always willing and helpful to cater for most tastes.

Perfect night away

Customer review rating 5.0/5

Brizzle63 Friends - 29/07/2021 Confirmed reviews ALL

Hotel is ideally located and entrance to hotel via car park which makes it really convenient, also very secure as entrance and lifts are accessed by your room key card. All the staff were very welcoming and helpful. Room was great, we were on the 4th floor(top) very clean, we had a twin room and beds were really comfortable, I actually slept very well which isn't normally the case in hotels. Breakfast was fine, hot breakfast to order but bit limited in selection, would have been nice to have grilled tomatoes or fried eggs. Cold buffet of cereals, toast, yoghurts, orange/apple juice and coffee machine with lots of options. Felt very Covid safe during our stay. Thank you, will definitely recommend or return if in area again.

I enjoyed a lovely, peaceful and cosy night in the hotel that I have stayed at many times over the years.

Customer review rating 5.0/5

Zoe'' C. Solo - 29/07/2021 Confirmed reviews ALL

I have been a regular customer of Ibis for many years and under usual circumstances would visit London up to 5 times a year - while attending concerts. It was a welcome relief to return to Ibis Shepherd's Bush after 1 year and a half - knowing that I can always rely on value for money, comfort and great assistance from the staff. This visit was no different. All the staff were very welcoming and helpful and the floor I stayed on was very quiet - so I slept very well after seeing a concert at Shepherd's Bush Empire. Raphaella was especially helpful at breakfast and I really appreciated her kind efforts. Looking forward to returning. Many thanks.

Excellent location and staff.

Customer review rating 4.5/5

Fh Families - 29/07/2021 Confirmed reviews ALL

Comfortable beds and quiet rooms.

Close to our family.

Customer review rating 4.5/5

Mrs M. K. Families - 26/07/2021 Confirmed reviews ALL

Thank you so much for my birthday surprise and for all the staff who made us feel so safe and welcome. Everywhere was beautifully clean and we will definitely be back.

Customer review rating 5.0/5

Kevin O. Solo - 24/07/2021 Confirmed reviews ALL

Good location nice room friendly staff

Delivered what was required

Customer review rating 4.0/5

Hwaet Business - 24/07/2021 Confirmed reviews ALL

Clean, relatively comfortable, nice staff, excellent air conditioning during very hot weather

Great location and really covid safe

Customer review rating 4.5/5

Karon E. Friends - 18/07/2021 Confirmed reviews ALL

Lovely weekend, quiet hotel despite busy central location and good size with clean rooms.

Dear Karon, Thank you very much for taking the time to write a review following your stay and to share with us this positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager

Ideally located

Customer review rating 5.0/5

James S. Couples - 14/07/2021 Confirmed reviews ALL

Friendly and welcoming

Dear James, Thank you very much for taking the time to write a review following your stay and to share with us this positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager

Excellent stay

Customer review rating 5.0/5

Em Solo - 13/07/2021 Confirmed reviews ALL

Great stay. Very welcome. Excellent breakfast offer. Very covid safe Many thanks to everyone for making sure I had a nice stay!

Merci beaucoup Emilie, A bientot! Francois,

Well located

Customer review rating 5.0/5

Sejal Couples - 12/07/2021 Confirmed reviews ALL

It's a walking distance to the Westfield shopping centre and the white city station so it's super convenient to get to central as well.

Dear Sejal, Thank you very much for taking the time to write a review following your stay and to share with us this positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager

Good location, hassle free stay

Customer review rating 5.0/5

Anonymous Solo - 08/07/2021 Confirmed reviews ALL

Hassle free check in and pleasant stay and smooth check out

Good afternoon, Thank you very much for taking the time to write a review following your stay and to share with us this positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager

Ideal overnight stay

Customer review rating 5.0/5

Richard Couples - 08/07/2021 Confirmed reviews ALL

As usual comfortable, clean, and welcoming.

Dear Richard, Thank you very much for taking the time to write a review following your stay and to share with us this positive feedback. We are looking forward to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager
Customer review rating 4.0/5

Anonymous Business - 06/07/2021 Confirmed reviews ALL

nice friendly staff clean room all very good

Dear Richard, Thank you very much for taking the time to write a review following your stay and to share with us this positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again, Sincerely, Francois Assistant General Manager

Normal high standard

TripAdvisor rating 4.0/5

934ivanj Business - 06/02/2021 TripAdvisor review

An efficient and welcoming operation, well adjusted to the Covid 19 situation. Very clean and sanitised with a strict adherence to the rules. The staff were confident and competent in each situation and the wi-fi worked well.

Thank you very much for your review. I am delighted to read your comment about our efficient, welcoming operation and our strict adherence to the rules in this challenging Covid 19 situation. Our guest and staff health & safety is definitely our top priority. Once Again, we appreciate such a feedback and we are looking forward to welcome you back for your next visit in London, Yours sincerely, Francois Zissel Assistant General Manager

Lovely stay

TripAdvisor rating 5.0/5

shimibidy 04/02/2020 TripAdvisor review

My recent trip to London was topped off by the lovely hotel staff at Ibis Shepherds Bush. They were friendly, polite and helpful and all times and really made our stay. The room was a good size, clean and comfortable. It's well situated for everything with good travel links. Would definitely stay here again.

Thank you very much for your great 5 star review following your stay with us. It is much appreciated to receive such a positive feedback. I am so thrilled to read that your stay was topped off by our staff. We had indeed a lovely team and I can tell you that they will be delighted to read you great comment. Once again thank you very much for your fantastic review. We are looking forward to welcome you back to our hotel for your next visit to London. Yours sincerely Francois Assistant General Manager,

Rod Nicholl-Yorkshire

TripAdvisor rating 5.0/5

Rod N Solo travel - 08/12/2019 TripAdvisor review

This is a clean, modern and well run hotel in an excellent location. Just minutes away from Shepherds Bush and Goldhawk Road tube stations. Rooms are comfortable, modern and well heated/air-conditioned. The breakfast is varied and abundant; sausages are very tasty! Staff are pleasant, helpful and efficient.

We really enjoyed 5 star rating and this kind of great feedback, thank you so much Rod. I hope that we will have the chance to welcome you back soon. Many thanks - Francois - Assistant General Manager

Well sited for Hammersmith Apollo

TripAdvisor rating 4.0/5

tourist c Couples - 18/11/2019 TripAdvisor review

Location was key for us, this hotel was walking distance to the Apollo (about 14 Minutes). We had a first floor room which was nice and quiet as well as clean and tidy. Room had small ensuite and was fairly basic for a modern hotel but we expected that. Greeted by friendly member of staff. Would definitely use again.

Thank you very much for providing us with a feedback following your stay with us It is a real pleasure to read your satisfaction with our location and service provided. We are looking forward to welcome you back. sincerely Francois Assistant General Manager

Poor Night Sleep!!!

TripAdvisor rating 2.0/5

craigmccann2019 Business - 17/11/2019 TripAdvisor review

I have stayed in many hotels across the the UK in all types of Hotels and always had a good night sleep, However the Bed at this hotel was the worst I have ever slept in to the point I woke up throughout the night and had a bad back in the morning would I not stay there again

I am really sorry to read that you did not like our bed and that you had a poor night sleep. Can you please contact me on h7813-dm@accor.com with you name and room number, I would like to investigate further and control the mattress with our head housekeeping. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back in the future. Sincerely, Francois Assistant General Manager

Good hotel, great location

TripAdvisor rating 4.0/5

SimonH5234 Couples - 16/11/2019 TripAdvisor review

The hotel was great for a gig at the Empire as it's just over the road. Room was clean and servicable. Only complaint was the room was really hot at night and there was no way to cool it down other than open a window (the air con only blows hot in the winter). You then were kept awake by the road noise.

Thank you for taking the time to tell us about your stay with us, I am happy to hear that you found our location great to enjoy a gig empire. I regret that you found the temperature of your room to be too warm and am very sorry if this prevented you from enjoying a good sleep. Our Ibis hotels have an ‘air cooling’ system in place which does differ from air conditioning and this system is partly dependent on the external temperature. According to expected weather conditions for the time of year, the heating was on rather than the cooling system. Once again thank you very much for taking the time to write a comment about your stay with us and I hope that we will have another opportunity to welcome you back in the future. Sincerely, Francois Assistant General Manager

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