ibis London Shepherds Bush - Hammersmith Hotel 3 stars

Name: ibis London Shepherds Bush - Hammersmith
Address: LONDON, W14 0DJ, UNITED KINGDOM
Telephone: (+44)0207/3482020
Rating: 4.4

Customer review rating 4.4/5 4,898 reviews

ALLSAFE approved hotel

ibis London Shepherds Bush - Hammersmith

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ibis London Shepherds Bush - Hammersmith Hotel

Vibrant economy hotel, open to everyone

Secure yourself spotless accommodation and an unbeatable city location: ibis London Shepherd's Bush positions you within a stone's throw of local attractions and handy transport links. And with a hearty breakfast spread each morning, free fibre Wi-Fi throughout, a modern, airy bar and restaurant, efficient tour-booking service, and plush Sweet Beds in every room, we've got you more than covered for the most relaxing, restorative London stay.

Home to the huge Westfield shopping centre, Shepherd's Bush is a buzzing area in the heart of west London with seemingly endless shops and food hotspots. Chelsea, West Kensington and Portobello Market are all within easy reach, so get ready to explore.

Hotel extras

Fitness First £5 session voucher
Westfield Discount Voucher up to 25% (may not be available in the current situation)
Local Car park (access on Charecroft Road to first floor) £11 per day payment by card only
Central line Underground 24/7 on weekends (Friday & Saturday)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Public outdoor parkingPaying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Automatic air control
- Manual temperature control
Languages spoken at the hotel
- Spanish
- Polish
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)Want to enjoy the comfort of your room earlier? Book your early check-in online to access your room from 9am and make the most of your stay.
- LATE CHECK-OUT UP TO 5PM (Paying)Enjoy the comfort of your room for longer! Book your late check-out online to keep your room until 5pm on your departure day
Laundry
- Dry cleaning / Ironing (Paying)
- Overnight shoe shine
- Shoe shine machine

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks

Fitness centrePaying
Boat excursions

Self service business centre
Copy/print service available

Hotel location

ibis London Shepherds Bush - Hammersmith

3-5 Rockley road
W14 0DJ
london
united kingdom

Tel: +4402073482020

Fax: (+44)0207/3482030

Contact email :

Check-in from 14h00

Check out up to 12h00

SHEPHERDS BUSH CENTRAL : 31 49 228 94 SHEPHERDS BUSH CENTRAL
SHEPHERDS BUSH : CENTRAL SHEPHERD S BUSH CENTRAL

By plane
CITY AIRPORT At 25km / 15.53 miles
By plane
HEATHROW AIRPORT At 25km / 15.53 miles
By train
PADDINGTON At 5km / 3.11 miles
By train
PADDINGTON STATION At 6km / 3.73 miles
By train
SHEPHERD S BUSH At 1km / 0.62 miles
By train
ST PANCRAS At 10km / 6.21 miles

GPS :51.50344, -0.220422

Our accommodation(s)

Free Wi-Fi

Double room with 1 double bed

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: Courtyard View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Bathroom products

Twin room with 2 beds

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

00:00 - 00:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Pleasant stay in friendly hotel

Anonymous Families - 19/10/2020 Confirmed reviews ALL

Have stayed here before always made to feel welcome and at home

Dear Patricia, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush. Thanks a lot for your great feedback and the 10/10!! It means a lot to us! It is always a pleasure to receive compliment. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your experience on our Trip Advisor page https://www.tripadvisor.co.uk/Hotel_Review-g186338-d35…-Reviews-Ibis_London_Shepherds_Bush-London_England.html Thank you again for your lovely comments, and we hope to see you soon. Kind regards Raphaella General Manager

Good safe stay

Michael Solo - 15/10/2020 Confirmed reviews ALL

Staff excellent staff, no problems.

Dear Michael, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. Thanks a lot for your great feedback and the 10/10, it really means a lot to us! It is always a pleasure to receive compliment. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your experience on our Trip Advisor page https://www.tripadvisor.co.uk/Hotel_Review-g186338-d35…-Reviews-Ibis_London_Shepherds_Bush-London_England.html Thank you again for your lovely comments, and we hope to see you soon. Kind regards Raphaella General Manager

Good experience

Ash C. Business - 13/10/2020 Confirmed reviews ALL

Rooms were clean and comfortable. Having a free car park next to the hotel is a very positive benefit in London.

Dear Ashvin, Thank you for taking the time to tell us about your experience at the ibis London Shepherds Bush - Hammersmith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You didn't write anything bad in particular in your comment for for us a 7/10 is bad so if there is anything that went wrong during your stay please feel free to share it with me. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Raphaella General Manager

best sleep and great location

Maury Solo - 13/10/2020 Confirmed reviews ALL

surprisingly very quiet and relaxed and had a good sleep. other guests were respectful and front door was security shut so only residents could enter and no one else. Slightly pricey but worth it for a night or two.

Dear Morris, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Raphaella General Manager

Anonymous Business - 08/10/2020 Confirmed reviews ALL

Stay for work

Dear Andrew, Thank you for taking the time to tell us about your experience at the ibis London Shepherds Bush - Hammersmith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Raphaella General Manager

Outstanding Stay once more

Mr K. Couples - 08/10/2020 Confirmed reviews ALL

On Arrival we had the best welcoming Under the circumstances , everywhere was spotless and clean. The staff were outstanding ,Raphaella and Francois are the Best in customer service you could ever ask for both were Extremely Helpful in what ever we asked , we definitely be back many thanks again to a pleasant stay

Thank you so much Mr K.!! It was such a pleasure to welcome you as one of our first guest since we reopened. We hope to see you soon . All the best to you and your wife! Sincerely, Kind regards Raphaella General Manager

Excellent Great Stay

Jamie H. Business - 08/10/2020 Confirmed reviews ALL

Wonderful management and staff, from booking to checking out

Thank you so much Jamie for taking the time to write a review about your stay! We really appreciate it. See you again soon I hope! Francois is going to be on holiday so you can email me directly if you need anything. Sincerely, Kind regards Raphaella General Manager

Good stay. Comfy beds

Anonymous Couples - 29/09/2020 Confirmed reviews ALL

Good, front desk staff very welcoming and friendly

Dear Tyler, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Raphaella General Manager

Good stay well located for central line

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

Ibis hotel are functional but comfortable and clean and convenient for what we enquired. It is on the bus route to West End and also on central line for the City. Parking was extremely easy convenient and relatively cheap. Reception very helpful.

Pleasant Stay

Victor M. Couples - 15/03/2020 Confirmed reviews ALL

Good service

Dear Victor, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Excellent

Rhonda L. Solo - 14/03/2020 Confirmed reviews ALL

The hotel was ideally located for me to attend a concert I was going to. My room was clean,and my bed was comfortable. Staff were friendly and helpful.

Dear Rhonda, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

other guests not respectful

Karen U. Families - 10/03/2020 Confirmed reviews ALL

I went for one night arrived and droped bag off on returning a very strong smell of drugs so my son said the staff were trying to find out which room it was coming from, we got changed and left for our evening out. On returning still a very strong smell so just went to bed but the noise from the other rooms was so bad i could not sleep no this is not the fault of the hotel but having paid so much for the room felt i should have just driven home after show instead of staying here, It went quite about 3am after lots of door slamming so i dont think i would stay here again.

Dear Karen, Thank you for taking the time to tell us about your experience at the ibis London Shepherds Bush - Hammersmith. I am sorry that not all the aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. We had indeed during your stay issues with the behavior of some of our guests and we asked them to leave the hotel as soon as we found out which room they had The comfort of our guest is one of our main priority. As such should you come back to London please do not hesitate to contact me directly I will offer you a special rate, complimentary breakfast and i will personally take care of your reservation. Sincerely, Francois - Assistant General Manager

For central london without paying central London prices this is a brilliant location.

Paul Business - 09/03/2020 Confirmed reviews ALL

Have stayed in this Ibis several times,so convienient for Shopping & getting into central London.

Dear Paul, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Well located - comfy beds - helpful staff

Charlie Families - 08/03/2020 Confirmed reviews ALL

Welcoming clean and comfy - will come again

Dear Claire, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Overnight stay

V. Couples - 04/03/2020 Confirmed reviews ALL

Clean, comfortable, friendly spacious bedroom . Slept well. Good breakfast selection. Easily accessible to public transport and centrally located.

Good afternoon, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Best Ibis Ever

Mr K. Couples - 04/03/2020 Confirmed reviews ALL

We come to London Occasionally and wouldn’t pick anywhere else to stay, from arriving to Leaving we get The Best customer service Ever ,The General Manager is 1st class and extremely helpful & All the staff Are also very very helpful, we never have nothing to complain about many Thanks until the next time

Dear Roy, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and very positive feedback. We would like also to take the opportunity to thank you for the gifts that was such a nice intention. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Excellent Stay

Janet C. Couples - 03/03/2020 Confirmed reviews ALL

Excellent Staff Clean Room Good Nights Sleep Lovely Breakfast

Dear Janet, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

My regular hotel for stays in London

Stan L. Solo - 03/03/2020 Confirmed reviews ALL

As always, staff very friendly and knowledgeable, and convenient location to Kensington Olympia. Rooms very comfortable and clean and great breakfast.

Dear Stan, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. Always a real pleasure to receive a positive comment from a regular guest. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Staying in Shepherd's Bus

Colcav Couples - 29/02/2020 Confirmed reviews ALL

One overnight stay to attend a TV recording not far from the hotel, in an accessible room.

Great location

B. Couples - 29/02/2020 Confirmed reviews ALL

Kindly kept out case whilst we went out. Room was large, shower spacious and powerful. The bed was so comfortable. Stayed in 3 hotels that weekend, and this was the most comfortable. Staff were friendly and helpful.

Our most recent 20 reviews

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