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ibis London Shepherds Bush - Hammersmith Hotel 3 stars

Customer review rating 4.4/5 4,829 reviews
ibis London Shepherds Bush - Hammersmith
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Room 1

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Hotel extras

  • Fitness First £5 session voucher

  • Westfield Discount Voucher up to 25% (available at reception)

  • Local Car park (access on Charecroft Road to first floor) £11 per day payment by card only

  • Central line Underground 24/7 on weekends (Friday & Saturday)

  • £5 Reward Voucher to spend at the bar if you chose not to have your room cleaned (Planet21)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Boat excursions
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis London Shepherds Bush - Hammersmith

3-5 Rockley road
W14 0DJ
london
united kingdom

Tel: +4402073482020

Fax: (+44)0207/3482030

Contact email

Check-in from 14h00

Check out up to 12h00

  • SHEPHERDS BUSH CENTRAL :   31 49 228 94 SHEPHERDS BUSH CENTRAL

  • SHEPHERDS BUSH :   CENTRAL SHEPHERD S BUSH CENTRAL

  • By plane

    CITY AIRPORT At 25km / 15.53 miles

  • By plane

    HEATHROW AIRPORT At 25km / 15.53 miles

  • By train

    PADDINGTON At 5km / 3.11 miles

  • By train

    PADDINGTON STATION At 6km / 3.73 miles

  • By train

    SHEPHERD S BUSH At 1km / 0.62 miles

  • By train

    ST PANCRAS At 10km / 6.21 miles

GPS :51.50344, -0.220422

Our accommodations

Free Wi-Fi

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16m²
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 16m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Shepherds Bush - Hammersmith

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,829 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,385 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Location

Customer review rating 4.4/5

Siobhan Friends - 24/02/2020 Confirmed reviews ALL

Great location for a one night stay in London to see a gig. Clean rooms, easy check in and lovely staff.

Well located

Customer review rating 4.4/5

Anonymous Couples - 22/02/2020 Confirmed reviews ALL

One of the switches in our room tripped and we received immediate help to check on it. Staff were helpful. Would be good to upgrade your towels.

Excellent stay

Customer review rating 4.4/5

Michelle Families - 20/02/2020 Confirmed reviews ALL

It was an overnight stay with my ten year old son for his first gig at the nearby Shepherds Bush Empire (hotel in ideal location for this venue by the way). The staff knew we were off to a gig but must have worked out who we were seeing as a lovely card had been pushed under our door when we got back, referencing the band and with a picture of/quote from the lead singer. A really lovely touch and so nice of them to go that extra mile. All staff I spoke to were super friendly, really helpful and happy. The hotel itself was spotless and breakfast was (in the words of my son) “Epic!”

Wow Michelle, what a great review!!! we are absolutely thrilled with this and we loved reading it. Thank you so much for sharing and we can't wait for you to come back and visit us again with your son. Many thanks, Francois, Assistant General Manager.

Well located

Customer review rating 4.4/5

C L. Business - 19/02/2020 Confirmed reviews ALL

Well located hotel and quiet and great breakfast but rooms really not up to par with other 3 star hotels or hotels at this price. The bathrooms are too small (more like a portaloo) and toilet water splashes all over feet when you flush. Twin beds too small. More like a budget hostel than a hotel...wouldn’t book here again. Realized too late that for only a few pounds more you can stay at the Dorsett just down the road!

Dear Rochelle, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I am sincerely sorry to read that you have not been completely satisfied with some of the aspects of your stay with us. We have since sent the maintenance to the room to fix the flush. Once again thank you for your feedback and i hope that you will give us another opportunity to welcome you back in the future. Sincerely, Francois Assistant General Manager

Well located for underground

Customer review rating 4.4/5

Neil C. Families - 19/02/2020 Confirmed reviews ALL

Initially checked into an occupied room! Staff were very apologetic and swiftly dealt with this. Staff friendly. Room too hot and unfortunately the air conditioning wasn’t working or centrally switched on due to it being February. Breakfast was nice. The bathroom in the room had an unpleasant urine smell. BBC 1 & 2 channels not great reception. Overall relatively good stay and well positioned hotel. Our room 126 was quiet which was good.

Dear Neil, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I am so sorry to read that we check you in an occupied room at first, I sincerely do apologise for this. I am also very sorry to read that you have not been completely satisfied with some other aspects of your stay with us. Should you be coming back to our hotel please do not hesitate to contact me directly I will personally take care of your reservation. Many thanks again. Sincerely, Francois Assistant General Manager

Great hotel

Customer review rating 4.4/5

Alison Couples - 18/02/2020 Confirmed reviews ALL

Overall experience exceeded our expectations. From the friendly staff, brilliant location, clean rooms and great breakfast. We would definitely stay again.

Dear Alison, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I am delighted to read that we exceeded your expectations. will share your comment with our team. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Great Location and excellent hotel.

Customer review rating 4.4/5

G C. Friends - 18/02/2020 Confirmed reviews ALL

All good, was easy access to London centre, lovely friendly hotel.

Dear Leonardo, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. Me and the team are thrilled to read that you have enjoyed your bonus break with us. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Well Located, excellent location and great breakfast!

Customer review rating 4.4/5

Melody B. Couples - 17/02/2020 Confirmed reviews ALL

I really did have a lovely stay, we had a wonderful time. Nice clean rooms, yummy breakfast and great coffee, the staff was great and just overall had an excellent stay!

Dear Melody, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I will definitely share your comment with the team. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Great stay!

Customer review rating 4.4/5

Helen Couples - 16/02/2020 Confirmed reviews ALL

Stayed for 4 nights, price more than reasonable, room good, clean and we'll equiped, staff great, friendly and helpful, can't fault it to be honest

Dear Helen, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I will share your comment with the team. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Excellent stay

Customer review rating 4.4/5

Johan D. L. Business - 15/02/2020 Confirmed reviews ALL

It was the usual standard, good breakfast, clean rooms, great rate!

Dear Johan, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Great hotel in prime location and friendly staff

Customer review rating 4.4/5

Karon E. Friends - 15/02/2020 Confirmed reviews ALL

Staff really helpful and nothing was too much trouble, really good hotel with good size rooms and amenities.

Good afternoon, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I will share your comment with the team I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Favourite hotel

Customer review rating 4.4/5

Catriona M. Families - 14/02/2020 Confirmed reviews ALL

We stayed 2 nights b & b, now our 4th visit. Hotel always spotless, staff friendly and great breakfast

Good afternoon, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback especially coming from a regular guest. I am delighted to read that you had great experience and i am going to share your feedback with the team. I hope that you will give us another opportunity to welcome you back again soon. Many thanks again. Sincerely, Francois Assistant General Manager

Good stay friendly staff good breakfast

Customer review rating 4.4/5

Jt Families - 14/02/2020 Confirmed reviews ALL

Overall good stay with friendly staff

Dear Jacqueline, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Francois Assistant General Manager

Well located

Customer review rating 4.4/5

Gemm Couples - 14/02/2020 Confirmed reviews ALL

Close to the tube, parking, plenty of amenities, great staff, comfortable clean hotel

Dear Gemma, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Good location

Customer review rating 4.4/5

Rebecca Business - 13/02/2020 Confirmed reviews ALL

Nice staff, good basic clean hotel, great location, good value for money.

Dear Rebecca, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I hope that you will give us another opportunity to welcome you back soon. Many thanks again. Sincerely, Francois Assistant General Manager

Well located & excellent breakfast

Customer review rating 4.4/5

Elizabeth Friends - 11/02/2020 Confirmed reviews ALL

Attentive staff & overall excellent customer service. Room ideal with everything we needed. Really enjoyed the breakfast.

Good afternoon, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I will share your comment with the team. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Good location

Customer review rating 4.4/5

T. Families - 11/02/2020 Confirmed reviews ALL

Less is more. Environmental friendly but toilet facilities not too perfect.

Good afternoon, Thank you very much for taking the time to score our hotel following your stay with us. I am really sorry to read about your toilet issue have since sent our maintenance engineer to fix it. I hope that you will give us another opportunity to welcome you back in the future, Many thanks again, Sincerely, Francois Assistant General Manager
Customer review rating 4.4/5

Aga Business - 11/02/2020 Confirmed reviews ALL

Stayed at this hotel for the 3rd time, only gets better. Extremely grateful restaurant could match my dietary request during breakfast (gluten free)

Customer review rating 4.4/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Nice hotel with spacious and very clean rooms. Friendly red shirted staff, always willing to help you and they had an active mindset. Air conditioning was a minus, didn’t work properly whole time, good thing we could get fresh air by opening the window.

Good afternoon, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. I am so delighted to read your comment about our red shirted team I will definitely share it with them. I am so sorry to read that you had some issue with the air cooling system during you stay, I have since send our maintenance engineer to fix it. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Location, Location, Location

Customer review rating 4.4/5

Anonymous Solo - 10/02/2020 Confirmed reviews ALL

High standard as always, I have visited before. Quick checkin, nice staff, clean room, good breakfast

Good afternoon, Thank you very much for taking the time to write a review following your stay and to share with us this valuable feedback. We are looking forward to welcome back soon at the end of the month, Many thanks again. Sincerely, Francois Assistant General Manager
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