ibis London Shepherds Bush - Hammersmith Hotel 3 stars

Name: ibis London Shepherds Bush - Hammersmith
Address: LONDON, W14 0DJ, UNITED KINGDOM
Telephone: (+44)0207/3482020
Rating: 4.4

Customer review rating 4.4/5 4,909 reviews

ALLSAFE approved hotel

ibis London Shepherds Bush - Hammersmith

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+ 19 Services

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ibis London Shepherds Bush - Hammersmith Hotel

Vibrant economy hotel, open to everyone

Secure yourself spotless accommodation and an unbeatable city location: ibis London Shepherd's Bush positions you within a stone's throw of local attractions and handy transport links. And with a hearty breakfast spread each morning, free fibre Wi-Fi throughout, a modern, airy bar and restaurant, efficient tour-booking service, and plush Sweet Beds in every room, we've got you more than covered for the most relaxing, restorative London stay.

Home to the huge Westfield shopping centre, Shepherd's Bush is a buzzing area in the heart of west London with seemingly endless shops and food hotspots. Chelsea, West Kensington and Portobello Market are all within easy reach, so get ready to explore.

Hotel extras

Fitness First £5 session voucher
Westfield Discount Voucher up to 25% (may not be available in the current situation)
Local Car park (access on Charecroft Road to first floor) £11 per day payment by card only
Central line Underground 24/7 on weekends (Friday & Saturday)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Public outdoor parkingPaying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Automatic air control
- Manual temperature control
Languages spoken at the hotel
- Spanish
- Polish
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) Want to enjoy the comfort of your room earlier? Book your early check-in online to access your room from 9am and make the most of your stay.
- LATE CHECK-OUT UP TO 5PM (Paying) Enjoy the comfort of your room for longer! Book your late check-out online to keep your room until 5pm on your departure day
Laundry
- Dry cleaning / Ironing (Paying)
- Overnight shoe shine
- Shoe shine machine

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks

Fitness centrePaying
Boat excursions

Self service business centre
Copy/print service available

Hotel location

ibis London Shepherds Bush - Hammersmith

3-5 Rockley road
W14 0DJ
london
united kingdom

Tel: +4402073482020

Fax: (+44)0207/3482030

Contact email :

Check-in from 14h00

Check out up to 12h00

SHEPHERDS BUSH CENTRAL : 31 49 228 94 SHEPHERDS BUSH CENTRAL
SHEPHERDS BUSH : CENTRAL SHEPHERD S BUSH CENTRAL

By plane
CITY AIRPORT At 25km / 15.53 miles
By plane
HEATHROW AIRPORT At 25km / 15.53 miles
By train
PADDINGTON At 5km / 3.11 miles
By train
PADDINGTON STATION At 6km / 3.73 miles
By train
SHEPHERD S BUSH At 1km / 0.62 miles
By train
ST PANCRAS At 10km / 6.21 miles

GPS :51.50344, -0.220422

Our accommodation(s)

Free Wi-Fi

Double room with 1 double bed

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: Courtyard View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Bathroom products

Twin room with 2 beds

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

00:00 - 00:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

The usual Ibis/Accor satisfaction

Ivan Business - 26/11/2020 Confirmed reviews ALL

I have been using Ibis and Accor Group Hotels for 17 years, mainly in France. Mainly Ibis, and a few times Formule1. Always a predictable high standard, definitely value for money. The only negative experienced was poor quality food in Mecure, Norwich. Ibis Shepherd's Bush is good.

Dear Ivan, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. i am sorry to read about your negative food experience at the Mercure Norwich. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Amazing stay

Jacob Business - 19/11/2020 Confirmed reviews ALL

Amazing, I would like to thank Paulo (I think that was his name, forgive me if its not) on the front desk for helping me out so last minute. Very polite and professional, many thanks to him again

Dear Jacob, Thank you very much for this amazing review following your stay with us. It is much appreciated to receive such a positive feedback. I am particularly delighted to read your comment about Paulo. He was thrilled to read it. Once again thank you very much for your fantastic review. We are looking forward to welcome you back to our hotel for your next visit. Yours sincerely Francois Zissel Assistant General Manager

Perfect.

Jc Solo - 19/11/2020 Confirmed reviews ALL

Having undergone eye surgery that day, the Ibis was perfect for me. Reception staff (Raphaella) were welcoming and helpful. My room was warm, quiet and comfortable. Breakfast was delivered on time & exactly what I needed.

Dear June, Thank you very much for this amazing review following your stay with us. It is much appreciated to receive such a positive feedback. It is a real pleasure to read your satisfaction with our facilities and service provided. I am particularly delighted to read your comment about Raphaella. I will share your comments with her. Once again thank you very much for your fantastic review. We are looking forward to welcome you back to our hotel for your next visit. Yours sincerely Francois Zissel Assistant General Manager

Well located to tube station , accessible car park, good stay

Eric Business - 14/11/2020 Confirmed reviews ALL

Overall satisfied with our stay. Highly Recommended.

Dear Eric, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Good stay

Susannah P. Friends - 07/11/2020 Confirmed reviews ALL

Very clean room , staff very helpful and overall a good stay

Dear Susannah, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. Thanks a lot for your great feedback and the 10/10. It is always a pleasure to receive compliment. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your experience on our Trip Advisor page https://www.tripadvisor.co.uk/Hotel_Review-g186338-d35…-Reviews-Ibis_London_Shepherds_Bush-London_England.html Thank you again for your lovely comments, and we hope to see you soon. Kind regards Raphaella General Manager

Natasha Families - 05/11/2020 Confirmed reviews ALL

Staff friendly, lobby loft clean. Room descent size not overly keen on the bathroom felt like i was on a cruise liner cabin bathroom. The room was not cleaned thoroughly as there was an empty water bottle from a previous guest on the window sill. In this present climate with covid was not very impressed.

Great staff

Lynn Business - 02/11/2020 Confirmed reviews ALL

Enjoyed it. Shame the tv didn’t work in the main bar eating area though.

Dear Lynn, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit to Optical Express will be as pleasant as the previous one. I hope to sort out the TV sound for next Boris announcement. Sincerely, Kind regards Raphaella General Manager

Great location and hospitality

Amn Solo - 31/10/2020 Confirmed reviews ALL

A very nice one

Dear Amani, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. Thanks a lot for your great feedback and the 10/10. It is always a pleasure to receive compliment. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your experience on our Trip Advisor page https://www.tripadvisor.co.uk/Hotel_Review-g186338-d35…-Reviews-Ibis_London_Shepherds_Bush-London_England.html Thank you again for your lovely comments, and we hope to see you soon in November if everything goes well! Kind regards Raphaella General Manager

Made to feel very welcome

Paul G. Couples - 20/10/2020 Confirmed reviews ALL

Staff very helpful with arrangements which had to be changed because of the obvious. Francois and Raphaella were as friendly and charming in person as they were via email. In difficult circumstances they are doing a great job. Really enjoyed the breakfasts too !

Dear Paul, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush . Thanks a lot for your great feedback and the 9/10 it really means a lot to us! It is always a pleasure to receive compliment. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your experience on our Trip Advisor page https://www.tripadvisor.co.uk/Hotel_Review-g186338-d35…-Reviews-Ibis_London_Shepherds_Bush-London_England.html Thank you again for your lovely comments, and we hope to see you soon with your wife! Kind regards Raphaella General Manager

Pleasant stay in friendly hotel

Anonymous Families - 19/10/2020 Confirmed reviews ALL

Have stayed here before always made to feel welcome and at home

Dear Patricia, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush. Thanks a lot for your great feedback and the 10/10!! It means a lot to us! It is always a pleasure to receive compliment. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your experience on our Trip Advisor page https://www.tripadvisor.co.uk/Hotel_Review-g186338-d35…-Reviews-Ibis_London_Shepherds_Bush-London_England.html Thank you again for your lovely comments, and we hope to see you soon. Kind regards Raphaella General Manager

Good safe stay

Michael Solo - 15/10/2020 Confirmed reviews ALL

Staff excellent staff, no problems.

Dear Michael, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. Thanks a lot for your great feedback and the 10/10, it really means a lot to us! It is always a pleasure to receive compliment. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your experience on our Trip Advisor page https://www.tripadvisor.co.uk/Hotel_Review-g186338-d35…-Reviews-Ibis_London_Shepherds_Bush-London_England.html Thank you again for your lovely comments, and we hope to see you soon. Kind regards Raphaella General Manager

Good experience

Ash C. Business - 13/10/2020 Confirmed reviews ALL

Rooms were clean and comfortable. Having a free car park next to the hotel is a very positive benefit in London.

Dear Ashvin, Thank you for taking the time to tell us about your experience at the ibis London Shepherds Bush - Hammersmith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You didn't write anything bad in particular in your comment for for us a 7/10 is bad so if there is anything that went wrong during your stay please feel free to share it with me. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Raphaella General Manager

best sleep and great location

Maury Solo - 13/10/2020 Confirmed reviews ALL

surprisingly very quiet and relaxed and had a good sleep. other guests were respectful and front door was security shut so only residents could enter and no one else. Slightly pricey but worth it for a night or two.

Dear Morris, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Raphaella General Manager

Anonymous Business - 08/10/2020 Confirmed reviews ALL

Stay for work

Dear Andrew, Thank you for taking the time to tell us about your experience at the ibis London Shepherds Bush - Hammersmith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Raphaella General Manager

Outstanding Stay once more

Mr K. Couples - 08/10/2020 Confirmed reviews ALL

On Arrival we had the best welcoming Under the circumstances , everywhere was spotless and clean. The staff were outstanding ,Raphaella and Francois are the Best in customer service you could ever ask for both were Extremely Helpful in what ever we asked , we definitely be back many thanks again to a pleasant stay

Thank you so much Mr K.!! It was such a pleasure to welcome you as one of our first guest since we reopened. We hope to see you soon . All the best to you and your wife! Sincerely, Kind regards Raphaella General Manager

Excellent Great Stay

Jamie H. Business - 08/10/2020 Confirmed reviews ALL

Wonderful management and staff, from booking to checking out

Thank you so much Jamie for taking the time to write a review about your stay! We really appreciate it. See you again soon I hope! Francois is going to be on holiday so you can email me directly if you need anything. Sincerely, Kind regards Raphaella General Manager

Good stay. Comfy beds

Anonymous Couples - 29/09/2020 Confirmed reviews ALL

Good, front desk staff very welcoming and friendly

Dear Tyler, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Raphaella General Manager

Good stay well located for central line

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

Ibis hotel are functional but comfortable and clean and convenient for what we enquired. It is on the bus route to West End and also on central line for the City. Parking was extremely easy convenient and relatively cheap. Reception very helpful.

Pleasant Stay

Victor M. Couples - 15/03/2020 Confirmed reviews ALL

Good service

Dear Victor, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Excellent

Rhonda L. Solo - 14/03/2020 Confirmed reviews ALL

The hotel was ideally located for me to attend a concert I was going to. My room was clean,and my bed was comfortable. Staff were friendly and helpful.

Dear Rhonda, Thank you very much for taking the time to write a review following your stay and to share with us this valuable and positive feedback. I hope that you will give us another opportunity to welcome you back soon, Many thanks again. Sincerely, Francois Assistant General Manager

Our most recent 20 reviews

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