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ibis Northampton Centre Hotel 2 stars

Customer review rating 4.0/5 4,167 reviews

ALLSAFE approved hotel

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How it works?
ibis Northampton Centre
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+ 12 Services

Hotel extras

  • Just a five-minute walk to the nearby train station

  • On-site indoor car parking available (£8.00 /24h)

  • An ALLSAFE Clifton certified hotel

  • Pet-friendly hotel, with on-site facilities (£10 per night)

  • International team able to speak multiple languages

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • LONDON LUTON Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Fitness centre (nearby)

Hotel location

ibis Northampton Centre

Sol Central
Mare Fair
NN1 1SR northampton
united kingdom

Tel: +4407920823358

Fax: (+44)1604/608910

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM APT At 72.41km / 45 miles

  • By plane

    LONDON LUTON At 56.32km / 35 miles - Shuttle paying

  • By car

    M1 At 8.05km / 5 miles

  • By train

    NORTHAMPTON At 0.32km / 0.2 miles

  • By train

    NORTHAMPTON SAINTS STATION At 1km / 0.62 miles

GPS :52.236774, -0.901941

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
ibis Northampton Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

4,167 reviews

TripAdvisor Rating 3.5/5

859 reviews

Well located

Customer review rating 5.0/5

Anonymous Business - 22/09/2021 Confirmed reviews ALL

Friendly staff

Dear Carmen, Thank you for taking the tie to review your stay with us. It is always a pleasure to receive positive feedback. Feedback is important to us as we seek to continuously improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha | Reception Supervisor | Ibis Northampton Centre

Excellent

Customer review rating 5.0/5

Tony Friends - 20/09/2021 Confirmed reviews ALL

Great room and staff exceptionally friendly and helpful

Dear Tony, Thank you for taking the time to review your stay with us. It is always a pleasure to receive positive feedback. Feedback is important to us as we seek to continuously improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha | Reception Supervisor | Ibis Northampton Centre

Well located

Customer review rating 4.0/5

Mike A. Business - 20/09/2021 Confirmed reviews ALL

Very friendly and helpful staff. Room was fine.

Dear Michael , Thank you for taking the time to review your stay with us. It is always a pleasure to receive positive feedback. Feedback is important to us as we seek to continuously improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha | Reception Supervisor | Ibis Northampton Centre

Pleasant stay, despite our friends bad experience

Customer review rating 4.0/5

Dom W. Friends - 20/09/2021 Confirmed reviews ALL

We enjoyed our stay at the Northampton IBIS, the rooms were comfortable, staff pleasant, a decent bar and a generally well kept hotel. This was tempered, however by the experience of our friends who had their room given away after having checked in with their luggage/possessions in the room, which is unforgivable!

Well located for the station and helpful staff.

Customer review rating 3.0/5

C. B. Couples - 20/09/2021 Confirmed reviews ALL

We were disappointed with all the empty boxes, bedding etc in the corridors. Our room was not attended to after our first night so we were unable to make a drink when we returned quite late. No replacement of tea, milk, or bed made. Also could do with a bin in the bedroom.

Well located

Customer review rating 4.5/5

Ann R. Families - 19/09/2021 Confirmed reviews ALL

We use this hotel a lot during football season, lovely staff, great location and carpark right next door

Dear Ann , Thank you for taking the time to review your stay with us. It is always a pleasure to receive positive feedback. Feedback is important to us as we seek to continuously improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha | Reception Supervisor | Ibis Northampton Centre

Noisy place, overpriced

Customer review rating 3.0/5

Frank Solo - 19/09/2021 Confirmed reviews ALL

Could not sleep until 1.40AM in the morning (I was on the third floor, room 312) 'thanks' to the two women occupying the room opposite to mine: having loud conversations on hands free . mobile in the corridor, slamming their room door. Plus a few other people doing the same from midnight onwards Breakfast counter had no bowls - they had to bring them out on request - had salt jar (with no label on it) next to breakfast cereals, yoghurt and milk section, instead of being where it should have been - next to the hot plates and English breakfast set. Result, filled two bowls with yoghurt and milk, just to have the young lass behind the counter to say 'Sir, you have put salt on your breakfast'. They had to throw away the content of the two bowls which was a waste. When I asked for sugar soon after, I was told how many little sachets I'd need: she picked four from the cabinet her side of the counter and gave it to me. Why were not the sugar sachets or a jar on the counter, I am not sure. Maybe a training matter? On the positive side, both the young British lady who welcomed me at check-in was good and so was the one at check out yesterday, around 11:30 (Cristina?) - she took care of my rucksack in the left luggage.

Very bad stay

Customer review rating 0.5/5

Harry Business - 18/09/2021 Confirmed reviews ALL

I stayed in this hotel for one night and I was given the room 333 after checking in. I found that all the towels were used and wet and I took a video on that. I reflected this situation at night after going back from work and requested a clean towel as what I needed was just a shower. I do not want to complain initially but when I got back the room and I also found that the bottle of shampoo was empty. It is very strange to me that ibis hotel offers such room to their customers.

Very loud

Customer review rating 3.0/5

Anonymous Couples - 18/09/2021 Confirmed reviews ALL

Other rooms were extremely loud. Wouldn’t choose to stay again if we had the choice

The staff were taking good care of the Afghan refugees

Customer review rating 5.0/5

Matt D. Friends - 17/09/2021 Confirmed reviews ALL

Lovely. Good staff. It was eye opening and reassuring that the hotel staff were kind to the Afghani Refugees. V important.

Dear Matt, Thank you for taking the time to review your stay with us. It is always a pleasure to receive positive feedback. Feedback is important to us as we seek to continuously improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha | Reception Supervisor | Ibis Northampton Centre

Comfortable

Customer review rating 4.5/5

Derek B. Solo - 16/09/2021 Confirmed reviews ALL

Great location. Clean pleasant room

Dear Derek, Thank you for taking the time to review your stay with us. It is always a pleasure to receive positive feedback. Feedback is important to us as we seek to continuously improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha | Reception Supervisor | Ibis Northampton Centre
Customer review rating 4.5/5

Robin Solo - 15/09/2021 Confirmed reviews ALL

Very satisfactory

Dear Robert, We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha | Reception Supervisor | Ibis Northampton Centre

Was ok

Customer review rating 1.5/5

Amanda L. Couples - 14/09/2021 Confirmed reviews ALL

Room very very basic dark hairs on sheet under douvet stained carpet and children running up and down corridors until stupid o clock in morning also noted group of pre teen children messing about with drinks machine and pouring lots of drinks out then leaving them around machine with staff oblivious

Dear Amanda, Thank you for taking the time to tell us about your experience at Ibis Northampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As a budget hotel, our rooms do reflect the basic requirements of a hotel, such as minimal facilities etc. That being said, I am disappointed to hear of your experience as it is not what we expect for our guests. I have passed your feedback over to our housekeeping team so that we can improve our services and ensure this does not happen again. In regards to the children, staff are unable to provide constant supervision for any child in our hotel. The safety and responsibility of children rely mostly on the parents or guardians. Parents of children in the hotel have been reminded of their responsibility to ensure that children remain supervised and respectful of other guests , especially during the night. I appreciate and share your concerns for the children using the hot drink machines and after discussion with my management it has been decided that this machine will be turned off outside of our meal times. Thank you for bringing this to my attention. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natasha | Reception | Ibis Northampton Centre

Tidy and quiet room gave me a good nights sleep

Customer review rating 4.5/5

A D. Couples - 13/09/2021 Confirmed reviews ALL

Staff were very pleasant and welcoming and helped with special request for my wife.

Dear Andrew, Thank you for taking the time to review your stay. We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha | Reception Supervisor | Ibis Northampton Centre

Good location in city centre

Customer review rating 3.5/5

Cpb Friends - 13/09/2021 Confirmed reviews ALL

I stayed for one night to attend a city centre event. The location of the hotel was ideal. Overall the hotel was adequate but is probably in need of a refresh as it’s a bit tired and functional. But it was reasonably priced and you get what you pay for. The staff were very friendly and helpful.

Dear Carolyn, Thank you for taking the time to review your stay with us. We very much appreciate your comments regarding your stay at the ibis Northampton Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha | Reception Supervisor | Ibis Northampton Centre

Good location and nice stay

Customer review rating 4.0/5

Dean Families - 12/09/2021 Confirmed reviews ALL

One room had lots of cobwebs by the wooden headboard, at the bottom The alarm kept going off around 10am not just once, All 3 rooms only had one towel in them and even after asking for more, we only received bath towels and no hand towels were provided.

Dear Dean, Thank you for taking the time to review your stay. I have passed your messages over to our housekeeping team to ensure that they can use your feedback to improve their services. I believe that your stay with us was on a Monday, as this is the day that the fire alarms are testing throughout the entire SOL complex. There are multiple signs informing this to guests, most notably in both lifts. Thank you again for taking the time to review your stay and I hope that you will choose to stay with us again. Kind Regards, Natasha Reception Supervisor

We’ll located lovely staff

Customer review rating 4.0/5

Kp Couples - 12/09/2021 Confirmed reviews ALL

Cheap and cheerful

Dear Karen, Thank you for the great review of our hotel! Unfortunately, the car park is not connected to our hotel so we have no control over their prices. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natasha | Reception Supervisor | Ibis Northampton

Well located, friendly staff

Customer review rating 5.0/5

Filip K. Solo - 12/09/2021 Confirmed reviews ALL

The staff was friendly and the room was clean. The breakfast was delicious.

Dear Filip, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natasha | Reception Supervisor | Ibis Northampton

Too Noisy

TripAdvisor rating 2.0/5

john_gaffen Business - 04/08/2021 TripAdvisor review

The second night was particularly noisy, with a large Wedding part staying at the Hotel. I lost half a nights sleep and had to complain, both to the night staff and the people concerned. Only one small lift was working, out of two, with no access to stairs, posing an extra Covid risk. The room was not serviced during my stay either.

working with lockdown

TripAdvisor rating 4.0/5

peteraeaster Business - 08/03/2021 TripAdvisor review

The staff and rooms at the IBIS in central Northampton are superb . Bedroom and bathroom are just what you need and the breakfast is absolutely fabulous. All the staff make you feel welcome and will sort any problems you have out and they are always friendly and polite.

Dear Peter Easter, Thank you so much for taking the time to leave us such a lovely review! We are very happy to offer you a home whilst you are working away during the lockdown. Thank you for your kind comments about our team. We hope to continue to welcome you for a long time! Sincerely Rafaela Dias Assistant General Manager Ibis Northampton

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