A warm welcome on the door and a good location from the centre.

Was a good stay although I found a loose piece of wood with staples sticking out facing upwards on the floor. Luckily I just missed it

Stayed for the Christmas break and it was a very enjoyable experience.

We were given a very warm welcome by the staff. The location is unusual in that just using a SatNav you will come to a loading and unloading layby outside of the 'main' entrance BUT if you go to the Sol Central Multi Story carpark (which the Ibis is connected to) and drive to the 'lower floor' area, you will find on the far side an entrance to the Ibis which is dry, well lit and much better. You are required to pay to use the carpark but it is comparable to other carparks that are much less convenient. There are Blue Badge spaces but you are NOT exempt from charges. At time of writing December 2021, £8 per night. The actual Ibis is very clean, has basic food and drink facilities for breakfast and dinner (not tested). As mentioned before the staff were great, very helpful. The room and accessible wetroom was spacious and clean with all basic required facilities. My only criticism is specific to wheelchair users, the wash basin design does not allow your knees to go under.

Lovely staff, clean and comfortable room. Parking convenient but pricy

I have never stayed at any other hotel in Northampton than ibis. It has friendly staff amd always on hand to help at any time especially if I can't sleep.

The staff are friendly and the rooms are clean. It’s in five minutes walk from the station and town centre.

I did enjoy my stay and the staff member on the desk and the clean staff was very friendly. But when we reach ibis the reservation was cancelled when we booked on the day. Which caused unessercaey anxiety. Also we applied to be members but was not charged the members price and the staff member didn't know how to rebook us as first time members. We would go again and want to recommend but are disappointed about the membership messing up and being charged more.

Although they’re bill themselves as a 2* hotel I would rate them at 3.5*. The rooms were clean and had the basics of what is expected. Room cleaning everyday if you require. Free WiFi. All common areas clean. Food fantastic with a huge choice at breakfast time. Even has a bar! But most of all, the staff were brilliant from start to finish. Very friendly. Always ready to help and no ask was too big for them. They even allowed me an early check in. I’ll be back in the new year.

A very good budget hotel with friendly, helpful staff.

I had a fantastic stay, everything was clean and happy and the staff were great! Especially Thomas he was so helpful

The team were able to help us with a special request we had, the room was spacious and comfortable. Check in and out was really simple and the receptionist was very friendly and accommodating. Will definitely be staying here again on our next trip

The second night was particularly noisy, with a large Wedding part staying at the Hotel. I lost half a nights sleep and had to complain, both to the night staff and the people concerned. Only one small lift was working, out of two, with no access to stairs, posing an extra Covid risk. The room was not serviced during my stay either.

The staff and rooms at the IBIS in central Northampton are superb . Bedroom and bathroom are just what you need and the breakfast is absolutely fabulous. All the staff make you feel welcome and will sort any problems you have out and they are always friendly and polite.

Stay here on average once a week for business and have subbed reviews before. I seriously have never had an issue here and the service from everyone is so friendly & professional. The IBIS Northampton has had to deal with road closures and rooms not being available on the 4th floor due to recent storm damage (Ciara & Dennis). But this has been dealt with without fuss, with communications to customers and with the usual smiles from everyone. Excellent team all round.