ibis Northampton Centre Hotel 2 stars

Customer review rating (ALL Rating) 4.0/5 4,353 reviews

ALLSAFE approved hotel

Information message

ibis Northampton Centre
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+ 12 Services

Hotel extras

  • Just a five-minute walk to the nearby train station

  • On-site indoor car parking available (£8.00 /24h)

  • An ALLSAFE Clifton certified hotel

  • Pet-friendly hotel, with on-site facilities (£10 per night)

  • International team able to speak multiple languages

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Northampton Centre

Sol Central
Mare Fair
NN1 1SR northampton
united kingdom

Fax: (+44)1604/608910

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM APT At 72.41km / 45 miles

  • By plane

    LONDON LUTON At 56.32km / 35 miles - Shuttle paying

  • By car

    M1 At 8.05km / 5 miles

  • By train

    NORTHAMPTON At 0.32km / 0.2 miles

  • By train

    NORTHAMPTON SAINTS STATION At 1km / 0.62 miles

GPS:52.236774, -0.901941

Hotel services

Check-in from - Check out up to

In summary
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews for
ibis Northampton Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

4,353 reviews

TripAdvisor Rating 3.5/5

866 reviews

It was a nice stay

Customer review rating 4.5/5

Angel Business - 10/01/2022 Confirmed reviews ALL

Everything was good, but it will good if you could provide a bottle of water in the room during the stay.

Handy and good value

Customer review rating 4.0/5

K F. Solo - 09/01/2022 Confirmed reviews ALL

Well located with spacious, comfortable rooms, complete with kettle and hairdryer. The standard 12pm check out is also particularly handy. Pricing pretty good on this occasion.

Unsatisfied

Customer review rating 0.5/5

Keigh-leigh Friends - 09/01/2022 Confirmed reviews ALL

Was cold all night even with the heater on. Towels had marks on them, shower was awful. Funny smell lingering in the room

Handy location, terrible fire alarm testing

Customer review rating 3.0/5

Aaa Solo - 04/01/2022 Confirmed reviews ALL

I was unaware that Monday morning is fire alarm testing day - it went off 5 times whilst I was trying to sleep in the morning. No mention of this on the website or anything when booking. Do Not stay here on a Monday I'd you think you'd like a bit of a sleep in the morning.

Regular Ibis user

Customer review rating 5.0/5

Toni W. Friends - 03/01/2022 Confirmed reviews ALL

Ibis always have the loveliest staff and are always available to help at any given time. The beds are really comfy and the overall state of the hotel is very clean. The only short side is that the rooms can seem quite dim, so applying makeup can be just a tincy bit harder

Dear Toni-Ann Thank you for taking the time to review your stay here at Ibis Northampton. Thank you also for such a glowing review! I am glad to see that our staff and our hotel cleanliness keep you coming back and that you chose to bring in the new year with us, which if you ask me is the best way to bring it in! We are sorry you found the room to be dim and that you couldn't do your makeup as well as in good lighting. If you book again please email me, Thomas, directly and I will find a room with the best lighting and things for you. Thank You again Thomas Green | Hotel Team Leader | Ibis Northampton Centre Sol Central | Mare Fair | Northampton | NN1 1SR |United Kingdom

Good location and friendly staff

Customer review rating 4.0/5

Ben H. Friends - 02/01/2022 Confirmed reviews ALL

A warm welcome on the door and a good location from the centre.

Dear Mr H., Thank you for taking the time to leave a review for your stay here at ibis Northampton! I am so glad to see that you enjoyed your time here and that all the staff were extremely friendly to you and made your stay that much more pleasurable. We hope to see you again soon and that you give us the chance to earn a 9 or a 10! Thank you, Thomas Green | Hotel Team Leader | Ibis Northampton Centre Sol Central | Mare Fair | Northampton | NN1 1SR |United Kingdom

Good stay

Customer review rating 4.0/5

Daisy M. Friends - 02/01/2022 Confirmed reviews ALL

Was a good stay although I found a loose piece of wood with staples sticking out facing upwards on the floor. Luckily I just missed it

Dear Daisy, Thank you so much for such a lovely review! I am so pleased that you chose to bring in the new year in our hotel! I am glad the staff were all accommodating and that you were able to start 2022 in the best way possible! We hope to see you again soon! Thomas Green | Hotel Team Leader | Ibis Northampton Centre Sol Central | Mare Fair | Northampton | NN1 1SR |United Kingdom

Very friendly

Customer review rating 5.0/5

Kevin Solo - 28/12/2021 Confirmed reviews ALL

Stayed for the Christmas break and it was a very enjoyable experience.

Dear Kevin, thank you for leaving such a kind review. I am glad that everything was to your liking and you enjoyed your festive stay with us. I'm glad you appreciate our staff following covid safety procedures, our guest and staff safety is foremost at these difficult times! | Reception | Ibis Northampton Centre Sol Central | Mare Fair | Northampton | NN1 1SR |United Kingdom

Welcoming, Well located and good value.

Customer review rating 4.5/5

Mc Families - 28/12/2021 Confirmed reviews ALL

We were given a very warm welcome by the staff. The location is unusual in that just using a SatNav you will come to a loading and unloading layby outside of the 'main' entrance BUT if you go to the Sol Central Multi Story carpark (which the Ibis is connected to) and drive to the 'lower floor' area, you will find on the far side an entrance to the Ibis which is dry, well lit and much better. You are required to pay to use the carpark but it is comparable to other carparks that are much less convenient. There are Blue Badge spaces but you are NOT exempt from charges. At time of writing December 2021, £8 per night. The actual Ibis is very clean, has basic food and drink facilities for breakfast and dinner (not tested). As mentioned before the staff were great, very helpful. The room and accessible wetroom was spacious and clean with all basic required facilities. My only criticism is specific to wheelchair users, the wash basin design does not allow your knees to go under.

Dear Michael, Thank you for the great review of our hotel! We are very glad that you enjoyed your stay! We appreciate all feedback from our guests, and always look to make improvements so I will speak to my management to look into wheelchair access to the basin. Thank you for your recommendation! We hope to see you again very soon. Sincerely, Natasha | Reception Supervisor | Ibis Northampton Centre

Good stay

Customer review rating 3.5/5

Anonymous Families - 28/12/2021 Confirmed reviews ALL

Lovely staff, clean and comfortable room. Parking convenient but pricy

Dear Sue, Thank you for the kind words about our staff and the hotel! I am glad that everything was to your lining. I apologise we can't get a discount with the extrenal parking! we hope to see you again, | Reception | Ibis Northampton Centre Sol Central | Mare Fair | Northampton | NN1 1SR |United Kingdom

Relaxed

Customer review rating 5.0/5

Joan Families - 28/12/2021 Confirmed reviews ALL

I have never stayed at any other hotel in Northampton than ibis. It has friendly staff amd always on hand to help at any time especially if I can't sleep.

Dear Joan, thank you for your continued use of Ibis Northampton. We appreciate you and it really thrills us to see that we are able to keep you as a regular guest! I am glad to see that Ana was able to leave a great impression on you! We have no one called Porscha working here, we have a Gosia (pronounce go-sha) so maybe you've misheard her name, but either way I am glad all staff are able to make your stay more enjoyable. Thomas | Reception | Ibis Northampton Centre Sol Central | Mare Fair | Northampton | NN1 1SR |United Kingdom

Good stay

Customer review rating 4.5/5

Maggie H. Families - 27/12/2021 Confirmed reviews ALL

The staff are friendly and the rooms are clean. It’s in five minutes walk from the station and town centre.

Dear Maggie, Thank you so much for taking the time to leave such a nice review. I am glad that the staff were all friendly and that you were able to take advantage of our location. Thomas | Reception | Ibis Northampton Centre Sol Central | Mare Fair | Northampton | NN1 1SR |United Kingdom

Well located, friendly staff and clean

Customer review rating 3.5/5

Luysa Families - 24/12/2021 Confirmed reviews ALL

I did enjoy my stay and the staff member on the desk and the clean staff was very friendly. But when we reach ibis the reservation was cancelled when we booked on the day. Which caused unessercaey anxiety. Also we applied to be members but was not charged the members price and the staff member didn't know how to rebook us as first time members. We would go again and want to recommend but are disappointed about the membership messing up and being charged more.

Dear Luysa, Thank you for taking the time to review your stay here at Ibis Northampton. I am glad everything was to your liking an that the staff were all friendly! With regards to your cancelled booking I apologise and I can see you didn't ad card details to guarantee the booking. For future stays please add cc details and you wont face these issues again! We hope to see you again soon, Thomas | Reception | Ibis Northampton Centre Sol Central | Mare Fair | Northampton | NN1 1SR |United Kingdom

Excellent Stay

Customer review rating 5.0/5

Paul M. Solo - 18/12/2021 Confirmed reviews ALL

Although they’re bill themselves as a 2* hotel I would rate them at 3.5*. The rooms were clean and had the basics of what is expected. Room cleaning everyday if you require. Free WiFi. All common areas clean. Food fantastic with a huge choice at breakfast time. Even has a bar! But most of all, the staff were brilliant from start to finish. Very friendly. Always ready to help and no ask was too big for them. They even allowed me an early check in. I’ll be back in the new year.

Dear Paul, Thank you for such lovely comments. I am so glad you enjoyed your stay. Your comments are so lovely to read. Sadly the star rating is based off of the facilities we offer but we appreciate our guests scoring us high! Thank you so much again and we hope to see you again soon! Should you ever book the hotel again please email the hotel and ask for Thomas and I shall add on some extra's for you as a thank you! Thank you Thomas Hotel leader Sol Central | Mare Fair | Northampton | NN1 1SR |United Kingdom

Good visit

Customer review rating 5.0/5

Mick Couples - 18/12/2021 Confirmed reviews ALL

A very good budget hotel with friendly, helpful staff.

Dear Mick, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natasha | Reception Supervisor | Ibis Northampton Centre

Perfect stay

Customer review rating 5.0/5

Simon Business - 18/12/2021 Confirmed reviews ALL

I had a fantastic stay, everything was clean and happy and the staff were great! Especially Thomas he was so helpful

Dear Andrew, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natasha | Reception Supervisor | Ibis Northampton Centre

Lovely staff and comfortable room

Customer review rating 5.0/5

Adam Couples - 17/12/2021 Confirmed reviews ALL

The team were able to help us with a special request we had, the room was spacious and comfortable. Check in and out was really simple and the receptionist was very friendly and accommodating. Will definitely be staying here again on our next trip

Dear Mr Scott, Thank you for taking the time to review your stay here at Ibis Northampton. I am very glad to see your time here was as enjoyable as we would always hope. I was very happy to see that your check in and out were fast and effective. My only worry is we do not have a staff member called Eila, I can see you were checked in by Ana so maybe it was her. I only ask as I always like to make sure the team is properly rewarded for a positive name review. But again thank you and I am glad everything was perfect. Sincerely, Thomas | Reception Leader | Ibis Northampton Centre Sol Central | Mare Fair | Northampton | NN1 1SR |United Kingdom

Too Noisy

TripAdvisor rating 2.0/5

john_gaffen Business - 04/08/2021 TripAdvisor review

The second night was particularly noisy, with a large Wedding part staying at the Hotel. I lost half a nights sleep and had to complain, both to the night staff and the people concerned. Only one small lift was working, out of two, with no access to stairs, posing an extra Covid risk. The room was not serviced during my stay either.

working with lockdown

TripAdvisor rating 4.0/5

peteraeaster Business - 08/03/2021 TripAdvisor review

The staff and rooms at the IBIS in central Northampton are superb . Bedroom and bathroom are just what you need and the breakfast is absolutely fabulous. All the staff make you feel welcome and will sort any problems you have out and they are always friendly and polite.

Dear Peter Easter, Thank you so much for taking the time to leave us such a lovely review! We are very happy to offer you a home whilst you are working away during the lockdown. Thank you for your kind comments about our team. We hope to continue to welcome you for a long time! Sincerely Rafaela Dias Assistant General Manager Ibis Northampton

Regular stayer - review on excellent service despite storm issues

TripAdvisor rating 5.0/5

Clifftours_7 Business - 21/02/2020 TripAdvisor review

Stay here on average once a week for business and have subbed reviews before. I seriously have never had an issue here and the service from everyone is so friendly & professional. The IBIS Northampton has had to deal with road closures and rooms not being available on the 4th floor due to recent storm damage (Ciara & Dennis). But this has been dealt with without fuss, with communications to customers and with the usual smiles from everyone. Excellent team all round.

Dear Clifftours_7, Thank you very much for your kind review. I can't tell you enough how much we appreciate your feedback, especially considering the past couple of weeks and issues related to the recent bad weather. It is really rewarding to read that we were supportive to our guests during this difficult time, as that is what we have been trying so hard to do. Our 4th floor is now open again and the roads surrounding us have been re-opened for pedestrians, and hopefully soon, they will be opened for cars too. We truly appreciate your loyalty and hope that we get to welcome you again and again, for many years to come! Thank you! Sincerely Rafaela Dias Assistant General Manager Ibis Northampton

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