ibis Styles Birmingham Centre Hotel 3 stars

Was nice. We wer there 2nights. Very nice and gentle staffs. Treated all good. But found rooms with empty shampoo and shower gels.. . Then tey replaced it. Tats all

We had a brilliant stay at the hotel. Staff couldn’t have done anymore for us and where all very friendly and kind. They spoke to the kids and showed an interest in their trip to Cadbury world, asking them all about their time there. They are doing a brilliant job given all the restrictions they are having to go by. Would definitely recommend to anyone to stay here.

All was good apart from the first breakfast bag. The roll was so hard i couldn't cut it but there was a good selection if you eat lots of carbohydrate. I usually have protein and not carbohydrate for breakfast and there wasn't an option for this. Are cooked breakfasts a risk re covid? If tables are socially distanced and if you have a member of staff serving this would work.

Clean friendly hotel fantastic parking very close to city centre

Very very ordinary. But COVID obviously had a negative impact on service Breakfast was appalling. Did not have if for the second morning. Zero imagination.

Affordable, well located, super helpful staff.

I have stayed at this hotel several times and I am pleased to say the staff and service is always first class. A warm and friendly smile on arrival and always at hand to help with any issues.

The underground car park is extremely useful, however I think it is quite dear considering you already pay for the room. The hotel is functional and fit for purpose

Very helpful staff

Well done,nice people,very good location.Thank you.

Booked 2 nights here, generally pleased with cleanliness and helpfulness but did not like the sofa bed at all. Mattress too thing and bed frame far too noisy.

room was clean and staff were lovely, but deeply outdated room and poor ventilation / cooling meant we barely slept. not enough plug sockets, weird layout overall - no bedside table? strange choices.

allways stay here ,great place great location

I was quiet disappointed with the fact that in the room I stayed was no indication of the number that I would need to dial for reception I arrived late and was very tired , I go to turn on tv and it was not working I tried to look for the number to call reception and nowhere to be found was the number I had to get dressed again to go back to reception for someone to come and have a look. I mentioned this to reception that no number was anywhere in the room and when I asked he wasn’t quiet sure of what number I needed to dial , that did bring some concern as in an emergency would mean me having to go downstairs. Lucky enough I did not need to but I would like to mention my son does suffer with seizures and if I was in a situation that I needed reception there was no way of me being able to contact them . the maintenance man did arrive very quick and the tv was working again . I do feel that there should be numbers listed in each and every room and staff needing to know the number in case it’s needed as a must . Poor practice really . But on a good note the staff was good and helpful .

Fab, the staff here cannot very praises enough. I’ve stayed here many times before and have always been happy