ibis Styles Birmingham Centre Hotel 3 stars

It was not good. Paid alot of money to stay for wife's birthday and found room heating did not work (controller broken) so we're cold. Hair dryer would cut out after 1 second, the shower would cut out or lose hot water after 30 seconds, paint was peeling off the ceiling in the bathroom. At checkout we were not asked how our stay was, so did not feel I was able to mention it.

Bedroom was comfy and a good size. Breakfast was lacking in quality. The food was fine but there was not enough staff to cater for the customers. We had to clear our own table of the previous users plates and cups and sit at a dirty table, there were not enough cups, glasses, cutlery for the customers - we had to use pint glasses from the bar for orange juice. A disabled customer in a wheelchair arriving at the same time as us had the same issues with no staff available to help. The staff when available were helpful but it seemed they were understaffed.

Cheap and cheery. Room was very tired and dated. Wi-Fi was abysmal. Breakfast was ok. Price was cheap

Not as good as I have experienced elsewhere in Ibis and Ibis Styles. Hotel was tired and breakfast a shambles

Excellent as expected ,staff excellent and very helpful ,ideal location for us .

Very good. Checkin for our group was well handled. And good choice for breakfast. Rooms were clean and the chocolate was very welcome! Thanks

The room was basic and clean, however the smell coming from the carpets was of stale smoke. The food I ordered from the snack bar wasn't good either. The Garlic bread was inedible.

The welcome was friendly, however there was no milk and no tea bags in my room. There was a slip of paper on the bed saying with our compliments which I discovered the following morning should have been accompanied by a bar of chocolate. There was nothing there. I mentioned these things the following morning at check out. The reception staff member apologised and said she would tell housekeeping but I did not feel like she made any gesture to encourage me to return. Breakfast was average. No fresh fruit to go with the yoghurt, just tinned fruit.

This hotel is always my go to choice when working in the West Midlands The staff are always polite and accommodating I can't always get the room choice I want but that is because it is very popular hotel Last week I stayed in room 415 - All good except the shower pressure was extremely bad/disappointing and the temperature was constantly changing due to supply and demand elsewhere

Had a lovely stay bed was comfortable breakfast was to our liking

The hotel is lovely, the facilities are quite renewed compared to hotel old buildings. Large rooms and the heating works like a charm. Sasha at receptions is great!

Room was not good broken electrical point by bed cabinet broken quilt so thin changed room bit better .breakfast was awful unorganised cups n glasses run out toaster n juice machine not working .

The staff were all lovely however the side of the building there were people having a shindig in their room and could hear all from the pub

Suited us perfectly for our trip to Symphony Hall to see Steve Hackett

Very pleased when arriving at hotel. Great location and staff were very friendly and helpful. Nice room with everything you could need ie. . Bed. TV. Towels and coffee and tea. The downside to our stay was that bed was very uncomfortable due to there being a big gap between and only one pillow each. After a very bad night sleep we inspected the bed in the morning to find it was 2 single beds together... with 2 single mattresses.