Customer review rating 4.1/5 4,405 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton certified hotel.
Onsite underground secure car park with direct lift access to reception for just £13 per 24h.
Within walking distance of key attractions and transport links.
120 modern guest rooms with connecting rooms available.
3 meeting rooms that can accommodate up to 12 people Theatre Style. Other layouts available.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
Big cosy beds with plump duvets that you just won't want to get out of. Wi-Fi access and adjustable air conditioning. Our rooms are full of character and are a comfy home from home you might not want to leave!
Accessible Room with Queen Bed
Number of meeting rooms: 3
Maximum size: 38 m²
Maximum capacity: 30 people
100% genuine reviews from our guestsFind out more
Good hotel, shame about the refurbishment!
Rick Business - 14/09/2021 Confirmed reviews ALL
Stayed overnight and had been emailed to say air conditioning wasn’t working! Offered a refund but decided to stay anyway! The Double/Family room l had booked, changed into a Twin Room but as a cooling fan had been strategically placed, l decided to accept it. I was working in the evening and came back late and slept well! Deciding to have an ample but limited choice breakfast, l returned to my room to relax before checkout! Suddenly , drilling and hammering could be heard in the room above me! I phoned reception to be told refurblishment would take place for the next two months!!! I checked out!! The Reservations Manager was very sympathetic and, although no refund, was told l would receive a discount on my next stay! I will be working in Birmingham over Xmas, so will take up the offer! Watch this space!
Well located, good stay
Kirsty Couples - 13/09/2021 Confirmed reviews ALL
Lovely size room, clean and great price. Complimentary ice and coffee in the lobby as well as in the room. Nice breakfast.
Great location, very helpful staff
Paul Families - 13/09/2021 Confirmed reviews ALL
Enjoyable stay with excellent facilities
Great location for Birmingham City centre
Darran J. Friends - 13/09/2021 Confirmed reviews ALL
5 min walk from the city centre and 10 min walk to Bullring. Refurbishment of rooms has brought an up to date feel to the rooms. Limitless coffee from reception machine is a great option and the hot chocolate is great Refurbishment of floor below started 8:30 which I feel is considerate for other guests
Mark W. Couples - 13/09/2021 Confirmed reviews ALL
Friendly staff and ideal for train station and city centre.However,our room was a little tired-mould around the shower,a dent in the bathroom door,a damp stain on the ceiling and hand wash that had obviously been used by other people as it was half empty.We also had a problem with the toilet flush,the handle had to be pulled several times before it would flush but we didn’t mention it to staff until we checked out as we were only in our room to sleep so it didn’t affect us much.Breakfast could also be a bit better.
Our most recent 20 reviews
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