ibis Styles Birmingham Centre Hotel 3 stars

Customer review rating 4.1/5 4,292 reviews


ALLSAFE approved hotel

ibis Styles Birmingham Centre
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+ 15 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • An ALLSAFE Clifton certified hotel.

  • Onsite underground secure car park with direct lift access to reception for just £13 per 24h.

  • Within walking distance of key attractions and transport links.

  • 120 modern guest rooms with connecting rooms available.

  • 3 meeting rooms that can accommodate up to 12 people Theatre Style. Other layouts available.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Room for hearing impaired guests
  • Breakfast included in the price
  • 1 bar(s)
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Styles Birmingham Centre

65 Lionel Street
B3 1JE
united kingdom

Tel: +441212001900

Fax: (+44)845/1126152

Check-in from 14h00

Check out up to 12h00


  • Located just off the A38(M) : 

  • By plane

    BIRMINGHAM AIRPORT At 18.6km / 11.56 miles

  • By train

    BIRMINGHAM NEW STREET At 1.6km / 0.99 miles

  • By train

    NEW STREET At 1.61km / 1 miles

GPS :52.481568, -1.906795

Our accommodation(s)

Big cosy beds with plump duvets that you just won't want to get out of. Wi-Fi access and adjustable air conditioning. Our rooms are full of character and are a comfy home from home you might not want to leave!

The Queen

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

The Duet

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

The Family

  • Max. number of persons: 4
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Accessible Room with Queen Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft

Our restaurants and bars


Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.


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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 38

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
ibis Styles Birmingham Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

4,292 reviews


TripAdvisor Rating 4.0/5

1,609 reviews

Very moderate. Worst Hotel Ibis Style I've stayed in. But staff helpful

Customer review rating 4.1/5

Tim C. Solo - 16/10/2020 Confirmed reviews ALL

Very very ordinary. But COVID obviously had a negative impact on service Breakfast was appalling. Did not have if for the second morning. Zero imagination.

Very high levels of customer service throughout.

Customer review rating 4.1/5

Andrew Couples - 14/10/2020 Confirmed reviews ALL

Affordable, well located, super helpful staff.

Well Loctated

Customer review rating 4.1/5

Loretta Solo - 13/10/2020 Confirmed reviews ALL

I have stayed at this hotel several times and I am pleased to say the staff and service is always first class. A warm and friendly smile on arrival and always at hand to help with any issues.

Well located, friendly staff, served my purpose

Customer review rating 4.1/5

Martina D. Business - 10/10/2020 Confirmed reviews ALL

The underground car park is extremely useful, however I think it is quite dear considering you already pay for the room. The hotel is functional and fit for purpose

Well located enjoyable stay

Customer review rating 4.1/5

Anonymous Business - 10/10/2020 Confirmed reviews ALL

Very helpful staff

Well located

Customer review rating 4.1/5

Dorin F. Families - 03/10/2020 Confirmed reviews ALL

Well done,nice people,very good location.Thank you.

Well located, secure parking

Customer review rating 4.1/5

Anonymous Families - 19/09/2020 Confirmed reviews ALL

Booked 2 nights here, generally pleased with cleanliness and helpfulness but did not like the sofa bed at all. Mattress too thing and bed frame far too noisy.

staff were great but room was bad

Customer review rating 4.1/5

Martin Couples - 19/09/2020 Confirmed reviews ALL

room was clean and staff were lovely, but deeply outdated room and poor ventilation / cooling meant we barely slept. not enough plug sockets, weird layout overall - no bedside table? strange choices.

good staff and location

Customer review rating 4.1/5

Tim M. Families - 19/09/2020 Confirmed reviews ALL

allways stay here ,great place great location

Was quiet difficult to find an ok stay

Customer review rating 4.1/5

Andrea Business - 14/09/2020 Confirmed reviews ALL

I was quiet disappointed with the fact that in the room I stayed was no indication of the number that I would need to dial for reception I arrived late and was very tired , I go to turn on tv and it was not working I tried to look for the number to call reception and nowhere to be found was the number I had to get dressed again to go back to reception for someone to come and have a look. I mentioned this to reception that no number was anywhere in the room and when I asked he wasn’t quiet sure of what number I needed to dial , that did bring some concern as in an emergency would mean me having to go downstairs. Lucky enough I did not need to but I would like to mention my son does suffer with seizures and if I was in a situation that I needed reception there was no way of me being able to contact them . the maintenance man did arrive very quick and the tv was working again . I do feel that there should be numbers listed in each and every room and staff needing to know the number in case it’s needed as a must . Poor practice really . But on a good note the staff was good and helpful .

Great location

Customer review rating 4.1/5

Lisa Couples - 07/09/2020 Confirmed reviews ALL

Fab, the staff here cannot very praises enough. I’ve stayed here many times before and have always been happy

Was alright

Customer review rating 4.1/5

Anonymous Couples - 07/09/2020 Confirmed reviews ALL

Should be able to check in at any time Why have a check at any time but only aloud to go to room at 2

Dear FATEMA H., Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Check-in time starts at 2pm and check-out is 12pm. We work very hard to make sure all our rooms are ready and spotless for our arrivals every day. We have early check-in option where you can check-in before 2pm for extra fee, but unfortunately it is subject to availability on the day and cannot be guaranteed. We always offer our guests who arrive to hotel earlier than check-in time to store luggages for free with us. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Operations Manager Karolina Sutkaityte

Location was great

Customer review rating 4.1/5

Catelin Families - 07/09/2020 Confirmed reviews ALL

The location was perfect and the day staff were wonderful. They were so kind and welcoming. Unfortunately the evening staff (the man and woman who worked reception after 7pm) were incredibly rude. We had multiple encounters with them where they were unhelpful and had very unpleasant attitudes.

Dear Catelin M., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre. It is always a pleasure to receive a feedback from our guest. I would like to apologise on behalf of all team regarding this feedback, please be assure I will investigate this issue with our night shift team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back. Sincerely, Operations Manager Karolina Sutkaityte

Well located, happy staff

Customer review rating 4.1/5

Lee I. Business - 04/09/2020 Confirmed reviews ALL

2 days the virus has taken the edge off staying in a hotel but I will come back

Good stay

Customer review rating 4.1/5

Anonymous Couples - 03/09/2020 Confirmed reviews ALL

Very relaxing and staff were very helpful

Not happy

Customer review rating 4.1/5

Doloreza M. Couples - 31/08/2020 Confirmed reviews ALL

I stayed 4 nights and had problem with card door, had to go in reception twice to change them and was no room service, my towels and bed sheets were not changed for 4 nights and days. That’s neglect to not clean the room.

Well located for Jewellery Quarter

Customer review rating 4.1/5

Darran J. Friends - 24/08/2020 Confirmed reviews ALL

Comfy bed and a peaceful night sleep. Great position for city centre and Jewellery Quarter where we had a restaurant booking. In these COVID times the take away breakfast is what you would expect and missed the usual buffet style selection you would normally offer. Endless supply of great free coffee (Latte/cappuccino) in the lobby, which made up for the basic breakfast

Windows don't open and aircon is not on

Customer review rating 4.1/5

Sean Couples - 24/08/2020 Confirmed reviews ALL

The location is great the rooms are lovley but the windows do no open at all and the aircon does absolutely nothing. In sumer with sun on the glass all day the room is way to hot, a little desk top fan was offered but all this did was blow warm air around. Very disappointed.

Always a friendly and welcoming stay!

Customer review rating 4.1/5

Christian Friends - 17/08/2020 Confirmed reviews ALL

Great staff, always polite!

Good family stay

Customer review rating 4.1/5

Tina Families - 17/08/2020 Confirmed reviews ALL

My family and i had a wonderful time out and staying there made our day

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