ibis Styles Birmingham Centre Hotel 3 stars

+ Friendly staff, clean spaces + fresh environment. - I asked 2 times to take care of the sink in our room because the water was remaining there. Problem not solved 100% - In breakfast, not enough variety, we should ask for a glass or other stuff

Good for visit to Symphony Hall and an overnight stay

We didn't stay had to cancel due to sickness, which you should know to be honest. Still had to pay for the room but would appreciate no more emails on this matter. Thank you.

A well located hotel, with brilliant staff, the Ibis Styles is perfectly placed if your visiting Birmingham. The rooms are more than adequate and breakfast is plentiful.

We were very impressed with the staff and our welcome. The room and breakfast were perfect and location brilliant for city shopping and eating.

Good room, quiet. Breakfast could be improved by quicker turnaround of replacement items, example, bacon, eggs, sausage. Need to avoid busy periods at breakfast.

Check-in fine. Staff pleasant. TV not tuned in for basic BBC News 24. Neither bedside light worked. Shower went off sporadically, then cold, then scalding. Breakfast, the worst I've seen for many years. Cold, stale croissants. Fatty, cold, hard bacon. Sausages which were both burned and raw. Dried-up scrambled eggs. The "coffee" tasted of some random chemical. I've used the Accor chain for 20yrs. This hotel is damaging a good reputation.

Warm friendly welcome including some useful tourist info. Quiet room and comfy bed. Handy location close to city centre. Only downside was the tasteless breakfast sausages.

Room/bathroom needed maintenance, breakfast was 'average' at best.

The staff were friendly and welcoming, the hotel was well located close to town and a short walk from New Street Train Station. On arrival I checked in smoothly and grabbed a free Mocha and went up to my room. Upon entry I thought I smell something funny, and I'm convinced it was the smell of vomit but by the time I had realised what the smell was I had already unpacked my bag and was relaxing on the bed. The bed was comfortable and everything worked as it is should. The next morning I woke for breakfast and always enjoy a bit of toast, unfortunately the toast machine was out of action so I have bread with my bacon, eggs and beans. Other than that the stay was pleasant, I wouldn't not stay again but in hindsight I should have asked for another room, but I don't like to complain.

Staff were extremely happy , helpful & kind. Harp especially made me very comfortable by been so caring while my little girl was ill. I met 3 reception staff & all were so nice

The room was clean but very cramped with 3 of us in it . The lightning was not very good, the breakfast and service was very poor

It was not good. Paid alot of money to stay for wife's birthday and found room heating did not work (controller broken) so we're cold. Hair dryer would cut out after 1 second, the shower would cut out or lose hot water after 30 seconds, paint was peeling off the ceiling in the bathroom. At checkout we were not asked how our stay was, so did not feel I was able to mention it.

Bedroom was comfy and a good size. Breakfast was lacking in quality. The food was fine but there was not enough staff to cater for the customers. We had to clear our own table of the previous users plates and cups and sit at a dirty table, there were not enough cups, glasses, cutlery for the customers - we had to use pint glasses from the bar for orange juice. A disabled customer in a wheelchair arriving at the same time as us had the same issues with no staff available to help. The staff when available were helpful but it seemed they were understaffed.

Cheap and cheery. Room was very tired and dated. Wi-Fi was abysmal. Breakfast was ok. Price was cheap