ibis Styles Birmingham Centre 3 stars

Customer review rating (ALL Rating) 4.4/5 696 reviews

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ibis Styles Birmingham Centre - Image 1
ibis Styles Birmingham Centre - Image 2
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ibis Styles Birmingham Centre - Image 4
65 Lionel Street, B3 1JE BIRMINGHAM, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton certified hotel.

  • Onsite underground secure car park with direct lift access to reception for just £15 per 24h.

  • Within walking distance of key attractions and transport links.

  • 120 modern guest rooms with connecting rooms available.

  • 3 meeting rooms that can accommodate up to 12 people Theatre Style. Other layouts available.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

The Duet

Photo out of - The Duet

Two single beds. For when your travelling companion is not quite you are companion. A comfortable bed, a practical bathroom, a flatscreen TV and complimentary high-speed WiFi.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

A double bed and a sofa bed. Who gets which is up to you. A comfortable bed, a practical bathroom, a flatscreen TV and complimentary high-speed Wi-Fi.

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x36

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

ibis Styles Birmingham Centre

65 Lionel Street
B3 1JE BIRMINGHAM
United Kingdom

GPS:52.481568, -1.906795

Telephone
Fax +44 845 112 6152

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 120 rooms
  • 7 rooms for people with reduced mobility
  • 33 family rooms
  • 4 connecting rooms
  • 120 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet

Snack and beverage machine

  • Snack and beverage machine

Business

3 Meeting rooms

  • On site
  • Indoor parking
  • Private
  • 70 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 17.49 € 15 GBP Per day

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 3,7 kVA

Vehicles

  • Motorcycle places

Accessibility

  • Elevators

HOTEL BAR AND RESTAURANT

Photo out of - HOTEL BAR AND RESTAURANT

Indulge in our international cuisine à-la-carte restaurant, unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Cooking style
International
Capacity
30
Accessibility
Accessible service
B3 1JE Birmingham, United Kingdom
Telephone +44 121 200 1900

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Vegetarian menu

Indulge in our international cuisine à-la-carte restaurant, unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  696 reviews

Customer review rating 4.5/5

Elaine P. Couples - Confirmed reviews ALL

Thank you for taking the time to share such detailed feedback. We’re delighted to hear that you enjoyed your stay and appreciated the spacious room, comfortable bed, excellent shower, breakfast selection and our secure on-site parking. It’s wonderful to hear that our team were helpful and attentive, and that our convenient location made it easy for you to explore the city on foot. We also appreciate your comments regarding the air conditioning and room lighting. We’ll certainly take these points on board as we continue to improve our facilities. Thank you for choosing to stay with us again, and we’re especially pleased to hear that you would stay with us again. We look forward to welcoming you back on your next visit to Birmingham! Ionela Operations Manager

Customer review rating 0.5/5

Anan A. Families - Confirmed reviews ALL

Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you found our location convenient, and we’re sorry that your experience with the EV charging facilities affected your overall stay. We completely understand your frustration after spending so much time trying to charge your vehicle, particularly when the chargers were not operational and the lack of mobile signal in the basement made the process even more difficult. We take your comments regarding the reliability, accessibility and payment process very seriously. Your feedback has been shared with the relevant management team so that the issues with the charging points and the connectivity in the basement can be reviewed and addressed. We’re also pleased that you recognised the hard work of our on-site team. We hope to have the opportunity to provide you with a much better experience on a future visit. Ionela Operations Manager

Customer review rating 2.0/5

Simon G. Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We are very sorry to hear about the cleanliness issue you experienced with the bed. Finding a brown, granular substance under the pillows is certainly not the standard we expect to provide, and we sincerely apologise for the disappointment and discomfort this caused. Cleanliness and the comfort of our guests are extremely important to us, and we take your comments seriously. Your feedback will be shared with our housekeeping team so that we can investigate what happened and reinforce our standards and checks. We are pleased, however, that you enjoyed our location and had a good experience with the food and drinks at the pub next door. We appreciate you mentioning these positive aspects despite the issues you encountered. We hope you will give us another opportunity in the future to provide you with the clean and comfortable stay you should have experienced on this occasion. Kindest Regards, Ionela, Operations Manager

Customer review rating 5.0/5

Keith B. Couples - Confirmed reviews ALL

Thank you very much for your fantastic review and for sharing such detailed feedback about your stay. We are delighted to hear that you had a great experience and enjoyed our friendly team, convenient location, cleanliness, and comfortable beds. We are especially pleased that Ahmed was able to respond quickly to your early check-in request and that we could also accommodate a late check-out during your stay. It is wonderful to know that you felt well recognised and appreciated as an ALL Gold member. Thank you also for your feedback regarding the WiFi speed. We appreciate you highlighting this, and your comments will be shared with the relevant team as we continue to look for ways to improve our guests' experience. We truly appreciate your kind recommendation and your loyalty to ALL Accor. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kindest Regards, Ionela, Operations Manager

Customer review rating 5.0/5

Patrick K. Business - Confirmed reviews ALL

Thank you for your feedback! We’re pleased to hear that you found your stay comfortable and enjoyed the quiet and peaceful atmosphere. We hope to welcome you back again soon! Ionela Operations Manager

Thank you for taking the time to share such detailed feedback. We’re delighted to hear that you enjoyed your stay and appreciated the spacious room, comfortable bed, excellent shower, breakfast selection and our secure on-site parking. It’s wonderful to hear that our team were helpful and attentive, and that our convenient location made it easy for you to explore the city on foot. We also appreciate your comments regarding the air conditioning and room lighting. We’ll certainly take these points on board as we continue to improve our facilities. Thank you for choosing to stay with us again, and we’re especially pleased to hear that you would stay with us again. We look forward to welcoming you back on your next visit to Birmingham! Ionela Operations Manager

Customer review rating 0.5/5

Anan A. Families - Confirmed reviews ALL

My score is a direct reflection of the executive management, not the hardworking staff on-site.Upon arriving at the hotel, I spent an hour trying to charge my electric vehicle. After calling the helpline, I was informed that none of the 10 installed chargers were working. Why install charging stations for show if they do not function? Management needs to stop using EV pods as a mere marketing gimmick.Furthermore, the charging process is unnecessarily overcomplicated. It should be a simple matter of plugging the cable into both ends and paying with a contactless card.To make matters worse, these pods are located in the basement where there is zero cellular signal or internet connection. How are guests expected to navigate a tedious online registration process—or even call the helpline for assistance—with no reception? Management must urgently address both the reliability and the infrastructure of these facilities.

Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you found our location convenient, and we’re sorry that your experience with the EV charging facilities affected your overall stay. We completely understand your frustration after spending so much time trying to charge your vehicle, particularly when the chargers were not operational and the lack of mobile signal in the basement made the process even more difficult. We take your comments regarding the reliability, accessibility and payment process very seriously. Your feedback has been shared with the relevant management team so that the issues with the charging points and the connectivity in the basement can be reviewed and addressed. We’re also pleased that you recognised the hard work of our on-site team. We hope to have the opportunity to provide you with a much better experience on a future visit. Ionela Operations Manager

Customer review rating 2.0/5

Simon G. Couples - Confirmed reviews ALL

The beds were dirty, there was brown granule like substance under the pillows, but good location and the pub next door did good food and drink

Thank you for taking the time to share your feedback. We are very sorry to hear about the cleanliness issue you experienced with the bed. Finding a brown, granular substance under the pillows is certainly not the standard we expect to provide, and we sincerely apologise for the disappointment and discomfort this caused. Cleanliness and the comfort of our guests are extremely important to us, and we take your comments seriously. Your feedback will be shared with our housekeeping team so that we can investigate what happened and reinforce our standards and checks. We are pleased, however, that you enjoyed our location and had a good experience with the food and drinks at the pub next door. We appreciate you mentioning these positive aspects despite the issues you encountered. We hope you will give us another opportunity in the future to provide you with the clean and comfortable stay you should have experienced on this occasion. Kindest Regards, Ionela, Operations Manager

Customer review rating 5.0/5

Keith B. Couples - Confirmed reviews ALL

I had a great stay in this hotel. Very clean all around and comfortable bed

Thank you very much for your fantastic review and for sharing such detailed feedback about your stay. We are delighted to hear that you had a great experience and enjoyed our friendly team, convenient location, cleanliness, and comfortable beds. We are especially pleased that Ahmed was able to respond quickly to your early check-in request and that we could also accommodate a late check-out during your stay. It is wonderful to know that you felt well recognised and appreciated as an ALL Gold member. Thank you also for your feedback regarding the WiFi speed. We appreciate you highlighting this, and your comments will be shared with the relevant team as we continue to look for ways to improve our guests' experience. We truly appreciate your kind recommendation and your loyalty to ALL Accor. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kindest Regards, Ionela, Operations Manager

Customer review rating 5.0/5

Patrick K. Business - Confirmed reviews ALL

Was quiet and peaceful

Thank you for your feedback! We’re pleased to hear that you found your stay comfortable and enjoyed the quiet and peaceful atmosphere. We hope to welcome you back again soon! Ionela Operations Manager

Customer review rating 2.5/5

Julie W. Friends - Confirmed reviews ALL

Was looking forward to returning to this Ibis hotel as it is situated in a really convenient position. On arrival all seemed ok. Safe secure car park. Friendly reception staff. Went up to room and was a little disappointed - dark, dodgy & had a connecting door to the next room (did not feel completely safe). Poor lighting. Twin bed was against a wall. Only one chair for a 2 person occupancy. Also no power sockets near the mirror, making using hair straighteners almost impossible. Being near the lift area the room was noisy. Made worse by children running up & down the corridor. Breakfast was well laid out, but the food on the hot plates weren't regularly rotated leaving the food at the bottom overcooked & that on top not cooked enough. The water urn with lemon wasn't cleaned before topping up. Not sure if it was from the food or water urn but I ended up with stomach issues. One big issue was that the dining staff were too quick to remove plates etc from tables, often taking them whilst guests were still eating. I found this rude & intrusive and in fact, stopped me from eating further. The decor in the dining room is old, outdated and the furniture well worn & damaged. This was a return trip and I had been looking forward to it, but I'm not sure if I'd return again, which is so disappointing.

Thank you for your detailed feedback. We’re pleased you appreciated our convenient location, secure car park, friendly reception team and breakfast selection. However, we’re sorry that the room, noise levels and dining experience fell below expectations. We have noted your concerns regarding the breakfast service, cleanliness and condition of the dining area and will share these with the relevant teams. We sincerely apologise that your return visit was disappointing and hope to provide a better experience in the future. Ionela Operations Manager

Customer review rating 4.5/5

Alan P. Solo - Confirmed reviews ALL

good price in a central location, quite fine

Thank you for your feedback! We’re pleased to hear that you found our hotel to be good value for money and appreciated our central location. We’re glad you had a pleasant stay and hope to welcome you back again soon! Ionela Operations Manager

Customer review rating 5.0/5

Sarah S. Families - Confirmed reviews ALL

Staff very friendly and helpful, comfortable room, great complimentary coffee in reception area and great location to the town.

Thank you for your lovely feedback! We’re delighted to hear that you enjoyed your comfortable room, our friendly and helpful team, complimentary coffee and convenient central location. We’re so pleased you had a lovely stay and hope to welcome you back again soon! Ionela Operations Manager

Customer review rating 4.5/5

Derek M. Couples - Confirmed reviews ALL

As normal, clean tidy and staff are helpful & efficient

Thank you for your continued support! We’re delighted to hear that, as always, you found the hotel clean and tidy and our team helpful and efficient. We look forward to welcoming you back again soon! Ionela Operations Manager

Customer review rating 4.5/5

David M. Solo - Confirmed reviews ALL

I stayed in this room for two nights and the a/c was excellent.

Thank you for your lovely feedback! We’re delighted to hear you had a pleasant two-night stay and that you were happy with the air conditioning. We hope to welcome you back again soon! Ionela Operations Manager

Customer review rating 4.5/5

Robert W. Solo - Confirmed reviews ALL

Usual efficient, comfortable overnight stay at the Lionel St Ibis Styles. Good value for money. Nice modern room on the sixth floor (room 605) with modern bathroom & shower. Only slight complaint was with the lighting, just one small light above headboard and another standard lamp in far corner. I was alone this time but if I'd been with my wife we'd have liked at least one bedside lamp each, which is the normal situation.

Thank you for your lovely feedback. We’re delighted you enjoyed your comfortable stay, modern room, and found it good value for money. We’re sorry the room lighting was not ideal and appreciate your suggestion regarding bedside lamps. We hope to welcome you and your wife on a future visit! Ionela Operations Manager

Customer review rating 4.5/5

Rakesh K. C. G. Solo - Confirmed reviews ALL

It was a very nice stay. Location of hotel was good. Room was nice with all necessary amenities. Breakfast was great.

Thank you for your lovely review! We’re delighted you enjoyed your stay, our convenient location, comfortable room, and great breakfast. We hope to welcome you back again soon! Ionela Operations Manager

Customer review rating 5.0/5

Deborah S. Families - Confirmed reviews ALL

Great hotel. Very comfortable beds, quiet and good breakfast

Thank you for your lovely review! We’re delighted to hear you enjoyed the comfortable beds, quiet stay and breakfast. We really appreciate your feedback and hope to welcome you back again soon! Ionela Operations Manager

Customer review rating 2.5/5

Patri G. Solo - Confirmed reviews ALL

Bed comfy no fridge

Thank you for your feedback! We’re pleased to hear you found the bed comfortable. We appreciate your comment regarding the lack of a fridge and will take this into consideration. We hope to welcome you back again soon! Ionela Operations Manager

Customer review rating 4.5/5

Ailsa T. Friends - Confirmed reviews ALL

Had a great 4-night stay with a friend for the European Athletics championships. It was a real bonus to have a 'proper' twin room with single beds. We definitely felt the hotel provided good value, with a great breakfast included in our price.

Thank you for your wonderful review! We’re delighted to hear you and your friend had a great four-night stay and enjoyed the comfort of our twin room and the value provided by our breakfast. It’s lovely to know the hotel was a good base for the European Athletics Championships. We hope to welcome you back again soon! Ionela Operations Manager

Customer review rating 4.5/5

Mark B. Solo - Confirmed reviews ALL

Although the arrival to the hotel was quite complex due to surrounding road closures and the EV Charger in the garage didn’t want to pair with my car (I even downloaded the app), once in the hotel, it was a great experience. Staff was lovely, the room is good for the value (not so certain about the bean bag!) and breakfast was great. MB

Thank you for your lovely review! We’re delighted to hear that, despite the road closures and the issue with the EV charger, you had a great experience once you arrived. It’s wonderful to hear your kind comments about our team, room and breakfast. We really appreciate your feedback and hope to welcome you back again soon! Ionela Operations Manager

Customer review rating 2.0/5

Lee C. Couples - Confirmed reviews ALL

We expected better. My wife wouldn’t shower as the towels were so worn and shabby. The toilet seat wasn’t attached and the door handle to the bathroom inoperable. The bed itself was comfy, and the room relatively clean. Ok for getting your head down, until guests in neighbouring rooms started to use their taps and a horrendous banging noise started - an airlock I believe. The car parking was good value, as it covered you for 24hrs and went beyond check out. We decided to breakfast off site.

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that several aspects of your stay fell below expectations, particularly the condition of the bathroom, towels, and the plumbing noise. We appreciate you bringing these issues to our attention and will ensure they are followed up with the relevant teams. We’re pleased you found the bed comfortable, the room relatively clean, and the car parking good value. We hope to have the opportunity to provide you with a much better experience in the future. Kindest regards, Ionela Operations Manager

Customer review rating 5.0/5

Kathryn H. Couples - Confirmed reviews ALL

The room was one of the cleanest that we have stayed in. The free coffee in the lobby was a nice touch.

Thank you for your lovely feedback! We’re delighted you enjoyed our great location and found your room clean, quiet, and well equipped. We’re also pleased you appreciated the complimentary coffee in the lobby. We hope to welcome you back again soon! Ionela Operations Manager

Customer review rating 3.5/5

Sophie S. Couples - Confirmed reviews ALL

Communal downstairs was lovely but the rooms were a bit dated. Woken at 6am by building work going on across the road - had no advance warning from the hotel about this, which is usual procedure in the hotels I’ve stayed in. The receptionist at the time didn’t care (12th August, 6am).

Thank you for sharing your feedback. We’re pleased you enjoyed the communal areas, but we’re sorry the room felt dated and that the early morning construction work disturbed you. We also apologise that you did not feel your concerns were handled appropriately by the receptionist. We appreciate your comments and will use them to improve our guests’ experience. Ionela Operations Manager

Customer review rating 3.5/5

Christine K. Couples - Confirmed reviews ALL

Reasonably comfortable stay, but problems with loose tap and toilet handle and faulty bedside light.

Thank you for taking the time to share your feedback. We’re sorry to hear about the issues you experienced with the loose tap, toilet handle, and bedside light. We appreciate you bringing these matters to our attention and will ensure they are followed up with our maintenance team. We’re glad your stay was reasonably comfortable overall, and we hope to have the opportunity to provide you with a better experience on your next visit. Kindest regards, Ionela Operations Manager

Other web-users rate our hotel

  • 1,611 reviews 9.5/10 Location
  • 1,738 reviews 7.5/10 Room
  • 1,422 reviews 9/10 Service
  • 40 reviews 6.4/10 WiFi
  • 872 reviews 7/10 Breakfast
  • 793 reviews 8.3/10 Cleanliness
  • 559 reviews 8.6/10 Value

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