ibis Styles Birmingham Centre Hotel 3 stars

TripAdvisor rating 4.0/5 1,587 reviews
ibis Styles Birmingham Centre
See on a map
+ 15 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Web corner and free Wi-Fi in the entire hotel.

  • Onsite underground secure car park with direct lift access to reception for just £13 per 24 ho

  • Within walking distance of key attractions and transport links.

  • 120 modern guest rooms with connecting rooms available.

  • 3 meeting rooms that can accommodate up to 30 people Theatre Style. Other layouts available.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Room for hearing impaired guests
Catering
  • Breakfast included in the price
  • 1 bar(s)
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Styles Birmingham Centre

65 Lionel Street
B3 1JE
birmingham
united kingdom

Tel: +441212001900

Fax: (+44)845/1126152

Contact email

Check-in from 14h00

Check out up to 12h00

  • DIGBETH BUS STATION :   CITY CENTRE

  • Located just off the A38(M) :  

  • By plane

    BIRMINGHAM AIRPORT At 18.6km / 11.56 miles

  • By train

    BIRMINGHAM NEW STREET At 1.6km / 0.99 miles

  • By train

    NEW STREET At 1.61km / 1 miles

GPS :52.481568, -1.906795

Our accommodations

Big cosy beds with plump duvets that you just won't want to get out of. Wi-Fi access and adjustable air conditioning. Our rooms are full of character and are a comfy home from home you might not want to leave!

The Queen

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

The Duet

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

The Family

  • Max. number of persons: 4
  • Area: From 18
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Accessible Room with Queen Bed

  • Max. number of persons: 2
  • Area: From 18

Our restaurants and bars

HOTEL BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 38

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
ibis Styles Birmingham Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

4,113 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,587 reviews

Fantastic

Customer review rating 4.1/5

Griff W. Friends - 13/01/2020 Confirmed reviews ALL

Everything was all we could have wished for.

Kind people, but noisy construction going on outside

TripAdvisor rating 4.0/5

sparklingclover Friends getaway - 09/01/2020 TripAdvisor review

The staff were really lovely. There was a problem with the heating, but I asked for another duvet, and was promptly given one. The biggest issue was that there was construction which began at 6:45 a.m. It is an ongoing issue, and I would have liked the hotel to have given rooms on the quiet side of the building. This could have been done as I'm sure that the hotel was not completely full.

Dear sparklingclover, Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am very sorry to hear that issue with a heating in your room, please be assured our team is looking to sort this matter as promptly as possible. About construction i am sorry to know that they have started their work earlier than it is required by noise legal requirements, thank you again for sharing with us, and please be assure we will be inquiring to construction companies that are working on Lionel Street. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karolina Operations Manager

Just Great and cheap

Customer review rating 4.1/5

Anna N. Families - 08/01/2020 Confirmed reviews ALL

We have had wonderful stay in. Room was nice, clean, bed comfortable. I can recommend to anyone.

Dear ANNA N., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karolina Operations Manager

Very cold & shabby room, poor breakfast

Customer review rating 4.1/5

W. B. Couples - 08/01/2020 Confirmed reviews ALL

We have stayed here in the past but were disappointed this time. We checked in early afternoon and immediately felt how cold the room was - no-one, including chambermaid service appear to have done anything about this - so we followed the instructions for the heating to obtain maximum heat. By 8 pm this had made no difference and the thermometer I carry on my wheelchair recorded the temperature as 16 degrees Celsius. We reported the problem as we left for the evening, and the helpful reception staff supplied a portable heater which had warned the room beautifully by the time we returned just after midnight. Once the heater was turned off the temperature plunged immediately so it was cold throughout the night. The wall next to the bed was marked with many stains, and paintwork was generally shabby. We were down to breakfast early and I was pleased to see gluten free cereal and bread for my wife. However her bread was very hard and stale and there was no way of refreshing it. The bacon was undercooked and fatty and the scrambled egg looked very unappealing, as though it had been cooked a few hours before and left to cool. The pleasant and helpful staff are the only redeeming feature.

Dear WILLIAM B., Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I want to apologize on behalf of all the team about the issues with your cold room and i am very sorry to hear you was not satisfied with our complimentary breakfast. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karolina Operations Manager

Good location nice hotel

Customer review rating 4.1/5

Anthony S. Families - 07/01/2020 Confirmed reviews ALL

Nice hotel, staff very helpful, could do with extra pillows in rooms current ones a bit flat. Would definitely return but will bring my own pillows.

Dear ANTHONY s., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to apologize on behalf of all team about issues you have had with pillows, reception is working 24/7 we are always happy to give any extra pillows on request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karolina Operations Manager

A basic hotel.

Customer review rating 4.1/5

Levi Families - 05/01/2020 Confirmed reviews ALL

The overall quality needs to be improved. We booked for a family room and the space was quite small. Also the sofa bed was very uncomfortable so one of us had to put the mattress on the floor and sleep there. There was also cold air coming from the window even though it was closed. The toilet roll holder was broken. The breakfast was not very high quality and needs improvement.

Dear ARASH P., Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karolina Operations Manager

Great overnight stay

Customer review rating 4.1/5

T Families - 05/01/2020 Confirmed reviews ALL

The highlight if our stay was the staff. Each and everyone had a smile on their face and really appeared to enjoy their work.

Dear TRACY G., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karolina Operations Manager

Great location

Customer review rating 4.1/5

Chris A. J. J. Couples - 02/01/2020 Confirmed reviews ALL

Easy to find, great location (walking to Broad Street), friendly staff, comfortable bed, good breakfast and secure parking at reasonable cost

Dear CHRIS J., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karolina Operations Manager

Great stay shame about the breakfast

Customer review rating 4.1/5

Anonymous Friends - 29/12/2019 Confirmed reviews ALL

Lovely stay at the Hotel but the poor service at Breakfast with having to ask for cups, bowls, knifes, forks and hot breakfast items as all had gone and nothing came out together.

exteremely disappointed

Customer review rating 4.1/5

Vee M. Families - 29/12/2019 Confirmed reviews ALL

having just returned from my xmas holiday, i'm yet to email the GM about the situation at the Ibis hotel we stayed in. we'd booked for 2 nights prior to our holiday. 2 kids my husband and myself. we arrived late at night - no heating in room, spoke to managers on site but the best we were told was there's a problem in the whole building but unfortunately they cannot contact for the work To be sorted. Now - winter season , no heating- having paid over £140 , with 2 young kids - I couldn't do this to my family- I had to take them to a warmer place to stay - Novotel hotel for an extra £84....pls get in touch with me asap - I informed them would contact the GM about this- so the 2 managers on site on the days are aware but seemed helpless.

Everything was to our satisfaction

Customer review rating 4.1/5

Ger R. Couples - 28/12/2019 Confirmed reviews ALL

Quick check in, staff were excellent, room was clean and tidy, coffee and tea facilities and breakfast great

Mr Wayne S.

Customer review rating 4.1/5

Wayne S. Solo - 26/12/2019 Confirmed reviews ALL

Great

Okay

Customer review rating 4.1/5

Sahar Families - 24/12/2019 Confirmed reviews ALL

Clean room.

Poor mattress

Customer review rating 4.1/5

Steven W. Couples - 22/12/2019 Confirmed reviews ALL

First time I've experienced a mattress topper and a mattress cover on top aswell poor standard for a big hotel chain

Comfortable and tidy

Customer review rating 4.1/5

Phil Friends - 22/12/2019 Confirmed reviews ALL

Have stayed a few times always a friendly welcome

Served its purpose

Customer review rating 4.1/5

N. T. Friends - 20/12/2019 Confirmed reviews ALL

ok

Could have been better

Customer review rating 4.1/5

Deb Solo - 20/12/2019 Confirmed reviews ALL

Staff at check-in and check-out were friendly and efficient. As was the assistance provided in finding the car park - though having this information provided on the website, in the confirmation email or in the app would have been more helpful. There is not much space to pull up outside the hotel. The instructions for the heating/air con were clear but the dial was missing from the front of the control panel, so there was no way to change it. In my opinion having a lift, with no lights working, was a security risk. There are two lifts so I think that the defective lift should have been taken out if service. I was told that the lift company had been informed, but being able to see only by the glow of the floor lights (until there were no other floors to stop at) could have been dangerous. A warning sign on the lift door, on the ground floor only, was insufficient. I returned to the hotel at 23:30 and the lights were out then, and had not been fixed when I left at 07:30

Great position and parking - breakfast very poor!!!

Customer review rating 4.1/5

Graham -. O. Couples - 20/12/2019 Confirmed reviews ALL

I have been staying at this hotel for over 10 years, since before it was an Ibis. It's position for venues or shopping is great. The underground car park is a big bonus and well worth the fee. However the quality of the breakfast has suffered from the accountants squeeze. The sausages and scrambled egg could not be any cheaper quality if they tried!!!

Very good budget hotel stay

Customer review rating 4.1/5

David L. Friends - 20/12/2019 Confirmed reviews ALL

Comfy beds, everything you'd want in a value for money hotel. Reasonably central with good breakfast.

Not great

TripAdvisor rating 4.0/5

Tony R Couples - 18/12/2019 TripAdvisor review

Room heating was not working. We were not informed of this on check in. On our second day when we raised the issue, we were told that it was not working and was due a service overhaul. On both mornings the breakfast food continually ran short.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in birmingham