ibis Portsmouth Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,249 reviews

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Winston Churchill Avenue, PO12LX PORTSMOUTH, United Kingdom

Description

Hotel extras

  • Green Key Environmental certified hotel

  • Central location close to Portsmouth's major attractions

  • Close to train stations and motorway links

  • On-site restauraunt and bar

  • Pet-friendly

Our accommodation(s)

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Hotel location

ibis Portsmouth Centre

Winston Churchill Avenue
PO12LX PORTSMOUTH
United Kingdom

GPS:50.795336, -1.093043

Telephone
Fax +44 23 9264 1000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,249 reviews

TripAdvisor Rating  3.5/5  2,110 reviews

Well located in City Centre, useful parking

Customer review rating 2.0/5

Peter W. Business - Confirmed reviews ALL

Staff were pleasant enough but I would suggest that your reception staff would be better with further training in hospitality, also it would be useful if reception staff had at least name badges and attend their station and not keep customers waiting which seemed to be a regular occurrence. The carpets through out the building, corridors and bedrooms, need attention with carpet shampooing as standard, for the prices you are charging was not acceptable. We travel extensively through Europe and often staying in Ibis Hotels and standard of cleanliness is substantially better

Good Afternoon Thank you very much for taking the time to leave a review. All of our guest feedback is valuable in order to help redirect our ongoing efforts to provide an optimal guest experience. I would also like to take this opportunity to thank you for your very detailed and constructive feedback which has been forwarded to the relevant management to be addressed. On behalf of the team, we sincerely appreciate your feedback and look forward to hosting you again soon. Kind regards, Adam, Guest Relations

Kitchen Closed

Customer review rating 1.5/5

Cosmos T. Solo - Confirmed reviews ALL

Hello I arrived at 7.30 on a Sunday evening - hungrey and thirsty - and asked on checking in about eating in the restaurant/bar area. I was warned that a big group was coming in at 8pm so I said I'd take my bags to the room and come straight back down which I did. Arriving at the bar at 7.40 I tried to order some food but was told the kitchen was closed. How very frustrating. The barman was very apologetic - but couldnt do anything about it - but did give me a drink on the house to compensate. To add insult to injury the first pub I tried had just finsished serving food by the time i got there - so i gave up and went to Sainsbury's and ate in my room.

Good Afternoon Thank you very much for taking the time to leave a review. It is always important to receive constructive guest feedback in order to redirect our efforts to providing a better guest experience. I can see that our means of organising ahead of group meals has room for improvement and would like to sincerely apologise that your stay was impacted. We appreciate you sharing your concerns. Thank you again for sharing your experience. Kind regards, Adam, Guest Relations

Not expected

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

We booked room with 2 single beds. But the beds were so small that we could have fallen down during sleep. The toilet is so small.

Too hot and noisy

Customer review rating 2.5/5

Lynn N. Couples - Confirmed reviews ALL

although it was not even a hot day the room was incredibly hot, no air even with the window opened and it only opens about 4 inches and we even kept the bathroom door open and kept that window opened and therefore as we were on the main road we had all the road noise and drunk people screaming on the street all hours. we barely got 2 hours of sleep it was so hot and noisy AND the rooms are way too small for 2 people. when you sat on the toilet, you have to sit sideways. The staff were lovely as was breakfast but the hotel was was not nice. beds too were very uncomfortable. Sorry would never stay here again or suggest it to anyone!

Dysfunctional

Customer review rating 1.0/5

Robert &. E. J. Couples - Confirmed reviews ALL

Badly designed bathroom (tiny), gloomy decor, trimmed down to the minimum, no sense of care from the bar staff (courses arrived in wrong order with no apology), a dark and depressing place.

Good Afternoon Thank you very much for taking the time to leave a review. It is always important to receive constructive guest feedback in order to redirect our efforts to providing a better guest experience. Your responses have been highlighted for management and the head of department for bar and restaurant services to be addressed going forward. Thank you again for sharing your experience. Kind regards, Adam, Guest Relations

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Other web-users rate our hotel

  • 1,589 reviews 8.8/10 Location
  • 2,524 reviews 4.7/10 Room
  • 1,598 reviews 9/10 Service
  • 43 reviews 7.8/10 WiFi
  • 1,847 reviews 2.2/10 Comfort
  • 902 reviews 7.8/10 Cleanliness
  • 720 reviews 7.7/10 Breakfast
  • 538 reviews 6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.