ibis Portsmouth Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 715 reviews

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Description

Hotel extras

  • A 3-star hotel in Portsmouth with on-site parking

  • Comfortable beds, relaxed communal spaces and full hot breakfast

  • Excellent transport links with access to the wider Southeast

  • Close to Portsmouth Historic Dockyard and Gunwharf Quays

  • Two compact meeting rooms and a space for breakouts

Our accommodation(s)

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Hotel location

ibis Portsmouth Centre

Winston Churchill Avenue
PO12LX PORTSMOUTH
United Kingdom

GPS:50.795336, -1.093043

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS RESTAURANT

ibis Kitchen has you covered all day with a delicious, thoughtful menu of global favourites. Fuel up with comfort classics from fully loaded nachos to classic American burgers, or choose a lighter option like our signature Greek salad.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  715 reviews

Customer review rating 3.5/5

Jay E. Couples - Confirmed reviews ALL

We always stay at the ibis but this time it wasn't the same. The bed was not as comfortable and there was lots of noise at night in the corridor. The room was a bit stuffy too.

Thanks for sharing your thoughts with us. I'm sorry to hear that your recent stay didn't meet your expectations, especially regarding the comfort of your bed and noise levels. We appreciate your feedback and hope to provide a better experience during your next visit.

Customer review rating 4.0/5

Patricia E. Solo - Confirmed reviews ALL

Very nice stay, staff friendly and helpful. Disappointed to learn that food is brought in ready made - my choice contained an item I am allergic too, and none could be made without it because it was already made.

Thanks for your kind words about our staff and the cleanliness of our hotel! We're sorry to hear about your experience with the food options and your allergy concern. We appreciate your feedback and will take it into consideration for our future offerings.

Customer review rating 4.5/5

Tracy G. Friends - Confirmed reviews ALL

Really lovely stay, ideally placed for our trip. Clean and comfortable. Hope to stay again.

Thanks so much for your kind words! We’re thrilled to hear you had an enjoyable stay and found our location perfect for your trip. We can’t wait to welcome you back for another visit!

Customer review rating 3.0/5

Michael C. Couples - Confirmed reviews ALL

The shower was tatty leaked from the pipe and made the floor wet. We tried to order food from the 24/7 menu but we're told it was unavailable as the chef had gone home. I'm not quite sure why you need a chef for a frozen pizza. The staff were generally not overly welcoming or eager to help. The station was otherwise fine but I have had much better stays with Accor.

Dear Guest, Thank you for your feedback. We sincerely apologize that your stay did not meet the usual Accor standards. We regret the issue with the leaking shower, the unavailability of our 24/7 menu, and the lack of welcoming service from our staff. Your comments have been shared with our team to address these maintenance and service shortcomings immediately. We hope to welcome you back for a much better experience in the future. Best regards, Tonmoy Ibis Portsmouth Centre

Customer review rating 3.0/5

Annette J. Couples - Confirmed reviews ALL

The hotel can be rather noisey. We also had an issue because our booking states "After a peaceful night's rest, an energising breakfast awaits", however both the lady at the breakfast area and the receptionist said breakfast was not included. If it wasn't included the above quote should state "for an additional charge", to which it clearly does not! The hotel is in the ideal location for visiting our son who is at the Univeristy in Portsmouth. Based on the level of noise the location atttacts, we will only stay here again if the brekfast situation is resolved; making the hotel more reasonable value for the cost of hotel & parking charges.

Thanks for sharing your thoughts with us! I'm glad to hear that you enjoyed our hotel's location, especially being close to the university. I truly apologize for the noise issues you experienced during your stay. We know how important a peaceful night's rest is, and I appreciate your feedback. Regarding breakfast, I understand how that could be frustrating. Our policy does state that breakfast is available for an additional charge, and I’m sorry for any miscommunication you encountered with our staff. We’ll certainly look into how we present that information to avoid any confusion in the future. I hope you’ll consider giving us another chance. We’d love to welcome you back and provide a more enjoyable experience. Take care and all the best.

Other web-users rate our hotel

  • 1,391 reviews 9/10 Location
  • 2,202 reviews 4.5/10 Room
  • 1,369 reviews 8.7/10 Service
  • 30 reviews 7.6/10 WiFi
  • 1,725 reviews 2.2/10 Comfort
  • 760 reviews 8.1/10 Breakfast
  • 698 reviews 7.6/10 Cleanliness
  • 375 reviews 8.2/10 Vibe

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