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ibis Portsmouth Centre Hotel 3 stars

Customer review rating 4.1/5 7,854 reviews

ALLSAFE approved hotel

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ibis Portsmouth Centre
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+ 15 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Central location close to Portsmouth's major attractions

  • Close to train stations and motorway links

  • On-site restauraunt and bar

  • Pet-friendly

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • 2 Meeting room(s)

Hotel location

ibis Portsmouth Centre

Winston Churchill Avenue
PO12LX portsmouth
united kingdom

Tel: +442392640000

Fax: (+44)2392/641000

Check-in from 15h00

Check out up to 12h00

  • By plane

    EASTLEIGH At 30km / 18.64 miles

  • By plane

    LONDON GATWICK At 88.51km / 55 miles

  • By plane

    LONDON HEATHROW At 152.87km / 95 miles

  • By plane

    SOUTHAMPTON At 30km / 18.64 miles

  • By boat

    PORTSMOUTH At 2.41km / 1.5 miles

  • By car

    JUNCTION 12 M275 PORTSMOUTH At 8km / 5 miles

  • By train

    PORTSMOUTH AND SOUTHSEA At 0km / 0 miles

  • By train

    PORTSMOUTH HARBOUR At 1.2km / 0.75 miles

GPS :50.795336, -1.093043

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our restaurants and bars

IBIS Restaurant

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 35

  • Maximum capacity: 14 people

Find out more

Our guest reviews for
ibis Portsmouth Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

7,854 reviews

TripAdvisor Rating 3.5/5

1,997 reviews

Very Disappointed

Customer review rating 1.5/5

C S. Couples - 22/09/2021 Confirmed reviews ALL

Extremely disappointed very claustrophobic rooms poor plumbing no power in the shower just a dribble. Public toilets reception extremely poor broken lock one toilet and broken seat in the other and dirty. Breakfasts were good although staff were a little short fused when they were asked a question.

good stay

Customer review rating 4.0/5

Paul J. N. Couples - 21/09/2021 Confirmed reviews ALL

the first room was ok but a bit small for a disable person but after a conversation we got moved to much better room thank you.

Cramped depressing rooms

Customer review rating 0.5/5

Joan P. Couples - 20/09/2021 Confirmed reviews ALL

I’ve stayed at many Ibis hotels, but this one is awful. The most depressing decor - mostly battleship grey and black. The room was poky, with little storage space and the smallest bathroom (correction: shower room) that I’ve ever seen. The bar/restaurant area were similarly depressing, so no wonder so few patrons bothered eating there. The breakfast was good but there were so few staff, they were run off their feet trying to clear tables and refill the food stations. A dreadful hotel.

Lovely friendly Team

Customer review rating 5.0/5

Yvonne D. Couples - 20/09/2021 Confirmed reviews ALL

Friendly welcome and especially the young man on reception and the gentleman on the bar on Saturday Evening most helpful .

I was made welcome and staff were helpful and pleasant.

Customer review rating 4.5/5

Ch J. Solo - 20/09/2021 Confirmed reviews ALL

As above.

Great

Customer review rating 5.0/5

Jenny Families - 20/09/2021 Confirmed reviews ALL

Great hotel - well located and super nice staff! Rooms small but OK.

Wonderful staff

Customer review rating 4.5/5

Sm Solo - 19/09/2021 Confirmed reviews ALL

Checked in with Adam, who was extremely helpful and professional. Your bartender, Andres, was fabulously hospitable and remembered my drink every day after the first. He went out of his way to bring me a small snack so I could have something before the restaurant opened. He is your finest representative of your hotel!! On a slightly negative note, please get the down button on the first floor landing fixed. Pushing “up” isn’t a good work-around. We’ll be back!! Thanks for everything-

Good stay

Customer review rating 4.0/5

A R. Friends - 19/09/2021 Confirmed reviews ALL

Handy place to stay. Car park might be better ‘policed’; quite a few cars badly parked so that some spaces were impossible to be used.

Dear Ronald, We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernanda Iglesias

Pathetically small bathroom

Customer review rating 1.0/5

Billie Couples - 19/09/2021 Confirmed reviews ALL

The bathroom in our room was impractical, it was so small it was impossible to use it with any degree of ease

Dear Bernie, Thank you for taking the time to tell us about your experience at the ibis Portsmouth Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Fernanda

Good location, helpful staff

Customer review rating 3.5/5

Simon R. Business - 19/09/2021 Confirmed reviews ALL

Nice hotel, very clean and the staff were always very helpfull

Dear Simon, Thank you for your positive feedback. I am so glad to read that you enjoyed your time with us and hope that you will stay again for what, I am certain, will be yet another pleasant experience. Kind regards, Fernanda Iglesias
Customer review rating 4.0/5

Sheila Families - 19/09/2021 Confirmed reviews ALL

Good welcome and help. Breakfast bar was a little disorganised,with guests having to wait or return for various aspects of what was on offer. Coffee station waste products slow to be cleared. Possibly staffing level problem?

Dear Sheila, Thank you for your review. I am happy to know that yours was, on the whole, a pleasant experience. I will pass your comments to the relevant departments. We hope that you will stay again and give us the opportunity to exceed established expectations. Kind regards, Fernanda

Reasonable value hotel in a top tourist destination

Customer review rating 3.0/5

Philip T. Couples - 19/09/2021 Confirmed reviews ALL

The recent refurb in the public areas was good, but the bedrooms let it down, given the cramped dimensions, for example using a computer on the desk restricted opening the toilet door. The carpet was still stained for a refurbed room. Buffet breakfast needed replenishing more often than happened, with guests standing around waiting. Bacon and sausages were overcooked, scrambled eggs very dry and, worst of all, served on cold plates. However, all of this is easily remedied. On the other hand Cold buffet, croissants, petit pain and cereals was good. All the staff were excellent in every way, particularly Agatha, helpful, cheerful and keen to solve any problem. Despite everything this was nevertheless a good value and pleasant stay in a wonderful city.

Dear Philip, Thank you for taking the time to tell us about your experience at the ibis Portsmouth Centre. I am happy to know that yours was, on the whole, a pleasant experience. Thank you for your kind words about our staff members, I will make sure that I will pass it to them. We hope that you will stay again and give us the opportunity to exceed established expectations. Kind regards, Fernanda

Good stay

Customer review rating 4.0/5

Anonymous Solo - 19/09/2021 Confirmed reviews ALL

Everything was fine, except the water in the shower was too hot, and impossible to alter, but I did report it and was told it would be repaired right away.

Great location, comfy bed

Customer review rating 5.0/5

Shell Friends - 18/09/2021 Confirmed reviews ALL

Cosy rooms for short stay, central location, helpful staff, nice breakfast

Good location, helpful staff, very good stay.

Customer review rating 5.0/5

Anonymous Couples - 18/09/2021 Confirmed reviews ALL

Very good

Dear Dale Thank you very much for your positive review and your kind words about our staff. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Fernanda

V small bathroom

Customer review rating 4.0/5

Sd Business - 18/09/2021 Confirmed reviews ALL

Have stayed with Ibis frequently - Portsmouth is good, centrally located - but bathroom (especially the shower) is very small.

Met my needs entirely

Customer review rating 5.0/5

Leslie H. Friends - 18/09/2021 Confirmed reviews ALL

First visit since the lockdown & pleased to see things have returned to normal, particularly with the breakfast

Good location forGuildhall

Customer review rating 4.0/5

Anonymous Families - 18/09/2021 Confirmed reviews ALL

The hotel is clean and tidy and the staff are very good. Nice bar, but it’s a shame it closes at 10pm. Excellent wide and comfortable double beds.

Good location

Customer review rating 3.5/5

Anonymous Couples - 17/09/2021 Confirmed reviews ALL

Parking was easy, although always a shame when guests have to pay! Hotel was conveniently located for walking to Gunwharf Quays, the Spinnaker Tower and the Historic Dockyard. Tiny bathroom, and breakfast needed to be better organised as everything kept running out.

Dear Karen, Thank you very much for taking the time to leave a review. I am glad to read that your was a pleasant experience. We appreciate your feedback and hope you will stay again. We look forward to welcoming you back. Kind regards, Fernanda

Overnight stay for work

TripAdvisor rating 4.0/5

Bjorn Helge A Business - 14/09/2021 TripAdvisor review

Stayed one night for work commitment, as usual check-in was no issue. The receptionist was as always very friendly and very service minded. The rooms are small, but was found clean. Rooms are well equipped with a small desk and smart TV. As commented on many times before the mattress needs an upgrade as sleep was not as good as it could be but pillows have been replaced. Breakfast was again a bit disappointing, not ready for opening time and several items were cold. Not sure what happened to the scrambled egg but they were awful and inedible. This is a shame as the produce is actually not bad. The breakfast team seems very untrained and it is now time to get back up to scratch as the hotel is very busy. I have mentioned this previously also.

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