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ibis Portsmouth Centre Hotel 3 stars

Customer review rating 4.1/5 7,535 reviews

ALLSAFE approved hotel

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ibis Portsmouth Centre
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+ 15 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Central location close to Portsmouth's major attractions

  • Close to train stations and motorway links

  • On-site restauraunt and bar

  • Pet-friendly

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • 2 Meeting room(s)
Information message

Hotel location

ibis Portsmouth Centre

Winston Churchill Avenue
PO12LX portsmouth
united kingdom

Tel: +442392640000

Fax: (+44)2392/641000

Check-in from 14h00

Check out up to 12h00

  • By plane

    EASTLEIGH At 30km / 18.64 miles

  • By plane

    LONDON GATWICK At 88.51km / 55 miles

  • By plane

    LONDON HEATHROW At 152.87km / 95 miles

  • By plane

    SOUTHAMPTON At 30km / 18.64 miles

  • By boat

    PORTSMOUTH At 2.41km / 1.5 miles

  • By car

    JUNCTION 12 M275 PORTSMOUTH At 8km / 5 miles

  • By train

    PORTSMOUTH AND SOUTHSEA At 0km / 0 miles

  • By train

    PORTSMOUTH HARBOUR At 1.2km / 0.75 miles

GPS :50.795336, -1.093043

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

Accessible room
  • Max. number of persons: 2
  • Area: From 10 m² / 108 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Brand New : Twin SweetRoom by ibis

Accessible room
  • Max. number of persons: 2
  • Area: From 10 m² / 108 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS Restaurant

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 35 m²

  • Maximum capacity: 14 people

Find out more

Our guest reviews for
ibis Portsmouth Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

7,535 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,974 reviews

Reception staff amazing booking great

Customer review rating 5.0/5

Phillip C. Solo - 09/04/2021 Confirmed reviews ALL

Easy access nothing too much trouble

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr C., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Good location,

Customer review rating 4.0/5

Mark P. Business - 07/04/2021 Confirmed reviews ALL

Overall well and friendly stay, my only disappointment was after reading the Covid advice that cleaning of the room would not happen (which I approve of) there was evidence that my room was entered every day! Not good.

Dear Mr P., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback, especially from our loyal Gold members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr P., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Well looked after

Customer review rating 5.0/5

Robert H. Business - 01/04/2021 Confirmed reviews ALL

Was there for a course and the staff where very accomadating when i needed help and assistance.

Dear Mr H., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr H., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Close to ferry

Customer review rating 4.0/5

Sharon M. Couples - 28/03/2021 Confirmed reviews ALL

Room bit small for longish stays but only there for 1 night so okay. Very good breakfast in a bag .

Dear Ms m., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Ms m., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Exceptional service and great location & parking

Customer review rating 5.0/5

Sarah-jane B. Couples - 28/03/2021 Confirmed reviews ALL

We arrived with no notice as we had been disappointed by an extremely poor room booking service failing to secure us accommodation. I had a hospital appt to attend and the staff were very concerned with my situation and immediately organised our stay - we produced all of the relevant ID required due to lockdown restrictions and were parked up and in our room within minutes. Staff were very friendly, always available, attentive and quick to provide support. We felt safe in light of the current pandemic as there were regular hand sanitiser points,a one way system, distancing demarcation and staff were wearing masks at all times. The room was sparking clean and a good size and had all the comforts required including a 40inch+ television, tea and coffee making facilities, extra pillows and all toiletries provided. There was a ‘whats app’ contact number for liaising with the reception which allowed for remote communication with the staff who were always quick to respond to messages and requests. a choice of cooked food was available which was a surprise as we expected current restrictions to have affected this , it was quick, generously portioned, delicious and delivered to our room. We will be returning to this hotel for future hospital commitments. We plan to bring our children to visit to see the sights of Portsmouth, once things have reopened and safe, as the location was central it was easy to reach the sea front and there were countless cafès, bars, fast food places and restaurants within easy reach. I cannot highly recommend this hotel enough it was exceptional on service, facilities, location, cleanliness and comfort.

Dear Ms B., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback, especially from our loyal classic ALL members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Ms B., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com
Customer review rating 1.0/5

Josh Business - 27/03/2021 Confirmed reviews ALL

Room was ok, breakfast was terrible. If I could be asked id ask for a refund on the breakfast

Dear Mr S., Thank you for taking the time to tell us about your experience at the ibis Portsmouth Centre. I am sorry that your experience did not meet your expectations especially on this occasion with the Breakfast offer provided; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and make sure that we are informing the Breakfast option available. Mr S., we appreciate your sharing your concerns, and will process the refund of your Breakfast. It is our hope that you will give us the opportunity to better serve you in the near future (after the lockdown). Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Good stay

Customer review rating 4.0/5

T. H. Couples - 21/03/2021 Confirmed reviews ALL

Very helpful staff made the stay easy despite very difficult travel restrictions currently in place. Excellent room however limited service caused some practical issues.

Dear Mr H., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive and constructive feedback, especially from our Classic ALL member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr H., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

well located

Customer review rating 4.0/5

Andy Business - 20/03/2021 Confirmed reviews ALL

Hotel as to be expected Hotel Parking is chargeable which is unclear on booking

Dear Mr Y., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive and constructive feedback especially form our Classic All member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr Y., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Good Stay and Convenient Location

Customer review rating 4.0/5

Konrad Business - 11/03/2021 Confirmed reviews ALL

Under the Covid restrictions the stay was comfortable. The staff were friendly, efficient and very helpful.

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr C., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Well located for everything

Customer review rating 4.0/5

Joyce Couples - 05/03/2021 Confirmed reviews ALL

The service was very good. Amazing and very helpful staff

Dear Ms E., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback, especially from our ALL Classic loyal customer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Ms E., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Ideal central location

Customer review rating 4.5/5

Mary R. Business - 04/03/2021 Confirmed reviews ALL

Was staying at the hotel for work. Despite covid restrictions the staff were very happy and efficient. My only criticism is the rooms are a little small, maybe too much furniture in them....

Dear Ms R., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Ms R., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Good stay

Customer review rating 4.0/5

B A. Business - 22/02/2021 Confirmed reviews ALL

Stayed one night for work commitment, check-in was no issue. The receptionist was very friendly and explained everything well regarding the current COVID measures. The rooms are small, especially the en-suite, but was found clean. Rooms are well equipped with a small desk and smart TV. The mattress and pillows needs an upgrade as sleep was not as good as it could be.

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive and constructive feedback, especially from our loyal Gold member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr A., thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Well located and good stay

Customer review rating 5.0/5

S Business - 17/02/2021 Confirmed reviews ALL

All superb

Dear Mr M., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Great Location

Customer review rating 5.0/5

Yvonne C. Couples - 16/02/2021 Confirmed reviews ALL

We were greeted by your receptionist who was extremely helpful and very pleasant.

Dear Ms C., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback, especially form our loyal ALL Classic members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

One night only

Customer review rating 3.5/5

John Business - 15/02/2021 Confirmed reviews ALL

relatively comfortable, very small bathroom facility, extremely expensive parking.

Dear Mr H., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive constructive feedback, especially from our loyal ALL classic member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr H., thank you again for sharing your experience. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Well looked after and informed

Customer review rating 4.5/5

Ian M. Business - 14/02/2021 Confirmed reviews ALL

All protocols were well observed and staff very helpful and friendly.

Dear Mr M., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Staff managed with politeness and kindness in very difficult COVID circumstances

Customer review rating 3.0/5

John M. L. Couples - 07/02/2021 Confirmed reviews ALL

The hotel was trying with severely restricted staff numbers and strong Covid regulations to give us a comfortable stay. They succeeded but of course could not give the usual ibis experience.

Dear Mr M., Thank you for taking the time to tell us about your experience at the ibis Portsmouth Centre. I am sorry that your experience did not meet your expectations on this occasion, especially on the Check in process; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking in consideration your feedback and will try taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Well organised for current restrictions

Customer review rating 4.0/5

Gary M. Solo - 20/01/2021 Confirmed reviews ALL

On overnight stay while waiting for ferry

Dear Mr M., We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive and constructive feedback from our loyal Classic ALL member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles MATTERN | General Manager ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Convenient hotel

TripAdvisor rating 4.0/5

Jane S 02/11/2020 TripAdvisor review

An enjoyable weeks stay in this hotel apart from our last night/morning when we were disturbed be a dog barking constantly in a nearby room and by what sounded like another guest encouraging their dog to run up and down the hallway outside our room complete with the owner whistling and shouting the dog all at 6am in the morning!!

Dear Jane S, Thank you for taking the time to leave a review. I am disappointed to read that your otherwise enjoyable stay was disturbed by the lack of consideration and rather peculiar behaviour you describe in your account. I hope that we have the opportunity to welcome you back soon and host you for what, I am certain, will be a wholly flawless experience. Kind regards, Agatha Kabayo Assistant General Manager ibis Portsmouth Centre

Overnight stay

TripAdvisor rating 2.0/5

hamlet213 04/10/2020 TripAdvisor review

As usual at this hotel, staff are excellent - friendly and efficient - especially Adam who is a star. Some of the other aspects are letting the hotel down - especially housekeeping. Sheet on the bed was tucked in a long way at one side and didn't reach the edge at the other - this is just sloppy when IBIS's main advert talks about sweet beds or similar. Thre was a black bag of rubbish left in the corridor during the whole stay. We've stayed in many hotels recently and there are better ways (experienced at least three) to give the customer more choice and with safe service at breakfast than a few items in a bag....time to stop hiding behind covid and get pro-active!

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