ibis Portsmouth Centre Hotel 3 stars

Great hotel - well located and super nice staff! Rooms small but OK.

Checked in with Adam, who was extremely helpful and professional. Your bartender, Andres, was fabulously hospitable and remembered my drink every day after the first. He went out of his way to bring me a small snack so I could have something before the restaurant opened. He is your finest representative of your hotel!! On a slightly negative note, please get the down button on the first floor landing fixed. Pushing “up” isn’t a good work-around. We’ll be back!! Thanks for everything-

Handy place to stay. Car park might be better ‘policed’; quite a few cars badly parked so that some spaces were impossible to be used.

The bathroom in our room was impractical, it was so small it was impossible to use it with any degree of ease

Nice hotel, very clean and the staff were always very helpfull

Good welcome and help. Breakfast bar was a little disorganised,with guests having to wait or return for various aspects of what was on offer. Coffee station waste products slow to be cleared. Possibly staffing level problem?

The recent refurb in the public areas was good, but the bedrooms let it down, given the cramped dimensions, for example using a computer on the desk restricted opening the toilet door. The carpet was still stained for a refurbed room. Buffet breakfast needed replenishing more often than happened, with guests standing around waiting. Bacon and sausages were overcooked, scrambled eggs very dry and, worst of all, served on cold plates. However, all of this is easily remedied. On the other hand Cold buffet, croissants, petit pain and cereals was good. All the staff were excellent in every way, particularly Agatha, helpful, cheerful and keen to solve any problem. Despite everything this was nevertheless a good value and pleasant stay in a wonderful city.

Everything was fine, except the water in the shower was too hot, and impossible to alter, but I did report it and was told it would be repaired right away.

Cosy rooms for short stay, central location, helpful staff, nice breakfast

Very good

Have stayed with Ibis frequently - Portsmouth is good, centrally located - but bathroom (especially the shower) is very small.

First visit since the lockdown & pleased to see things have returned to normal, particularly with the breakfast

The hotel is clean and tidy and the staff are very good. Nice bar, but it’s a shame it closes at 10pm. Excellent wide and comfortable double beds.

Parking was easy, although always a shame when guests have to pay! Hotel was conveniently located for walking to Gunwharf Quays, the Spinnaker Tower and the Historic Dockyard. Tiny bathroom, and breakfast needed to be better organised as everything kept running out.

Stayed one night for work commitment, as usual check-in was no issue. The receptionist was as always very friendly and very service minded. The rooms are small, but was found clean. Rooms are well equipped with a small desk and smart TV. As commented on many times before the mattress needs an upgrade as sleep was not as good as it could be but pillows have been replaced. Breakfast was again a bit disappointing, not ready for opening time and several items were cold. Not sure what happened to the scrambled egg but they were awful and inedible. This is a shame as the produce is actually not bad. The breakfast team seems very untrained and it is now time to get back up to scratch as the hotel is very busy. I have mentioned this previously also.