ibis Portsmouth Centre Hotel 3 stars

Customer review rating 4.1/5 7,376 reviews
ibis Portsmouth Centre
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+ 15 Services
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Hotel extras

  • Central location close to Portsmouth's major attractions

  • Close to train stations and motorway links

  • On-site restauraunt and bar

  • Pet-friendly

  • Complimentary Wi-Fi throughout

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

ibis Portsmouth Centre

Winston Churchill Avenue
PO12LX
portsmouth
united kingdom

Tel: +442392640000

Fax: (+44)2392/641000

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    EASTLEIGH At 30km / 18.64 miles

  • By plane

    LONDON GATWICK At 88.51km / 55 miles

  • By plane

    LONDON HEATHROW At 152.87km / 95 miles

  • By plane

    SOUTHAMPTON At 30km / 18.64 miles

  • By boat

    PORTSMOUTH At 2.41km / 1.5 miles

  • By car

    JUNCTION 12 M275 PORTSMOUTH At 8km / 5 miles

  • By train

    PORTSMOUTH AND SOUTHSEA At 0km / 0 miles

  • By train

    PORTSMOUTH HARBOUR At 1.2km / 0.75 miles

GPS :50.795336, -1.093043

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Accessible room

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • Area: From 10
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Brand New : Twin SweetRoom by ibis

  • Max. number of persons: 2
  • Area: From 10
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

IBIS Restaurant

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 35

  • Maximum capacity: 14 people

Find out more

Our guest reviews for
ibis Portsmouth Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

7,376 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,965 reviews

Great location and excellent service

Customer review rating 4.1/5

D. M. Business - 28/03/2020 Confirmed reviews ALL

This is the second time I have stayed at this hotel and on both occasions I have been more than happy. Clean, friendly and professional. Good bar and excellent food.

Dear Dorothy, We very much appreciate your comments regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agatha Kabayo Assistant General Manager

Excellent stay

Customer review rating 4.1/5

Ralph Business - 28/03/2020 Confirmed reviews ALL

Excellent

A night in Portsmouth

Customer review rating 4.1/5

Phil Couples - 24/03/2020 Confirmed reviews ALL

A friendly reception upon arrival. The staff were very good considering the restrictions placed on everyone due to the Covid-19 outbreak. The room was clean and comfortable although the bathroom was a little on the small size. The only minor gripe we had was that the food we would have liked to eat was not available, but the service was great.

I was well looked after. food was very good

Customer review rating 4.1/5

Wayne K. Business - 24/03/2020 Confirmed reviews ALL

Good stay, food good. staff very helpful thanks you

very spacious and modern

Customer review rating 4.1/5

Steve L. Couples - 23/03/2020 Confirmed reviews ALL

Excellent hotel. Great breakfast

No refunfd or goodwill gesture for abiding govermental advice on social distancing!

Customer review rating 4.1/5

G A. Friends - 23/03/2020 Confirmed reviews ALL

I rang to cancel my booking in line with government advice on social distancing, and was told that there would be no refund or a good will gesture on behalf of the hotel. I appreciate that my booking was non refundable but due to the exceptional circumstances I feel some good will on behalf of the Hotel would have been in order.

All together our stay at your hotel was top class, great room and fantastic staff.

Customer review rating 4.1/5

Colin M. Couples - 23/03/2020 Confirmed reviews ALL

Outstanding

Comfortable stay

Customer review rating 4.1/5

Sue Families - 23/03/2020 Confirmed reviews ALL

I requested a quiet room away from the lift area and was given a room far away from the lift area so was not disturbed by noise at all. The only slight negative was the heating was set to 26 degrees which was far too hot but did manage to work out the settings to lower the temperature after repeated attempts.

Good location

Customer review rating 4.1/5

Barry Couples - 21/03/2020 Confirmed reviews ALL

One night stay for catching ferry following morning

Dear Mr H. We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your responses with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adam Kendall | Reception Team Leader ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Perfect location for my needs

Customer review rating 4.1/5

David W. Couples - 18/03/2020 Confirmed reviews ALL

Rooms are nice, bathroom very restricted for space

Dear Mr W. We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your responses with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adam Kendall | Reception Team Leader ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Good

Customer review rating 4.1/5

Iftekhar A. Solo - 18/03/2020 Confirmed reviews ALL

Booked the room previous night. Everything from checking in to checking out went smoothly. Location of the hotel was also ideal for going to my work the following day.

Dear Mr A. We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your responses with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adam Kendall | Reception Team Leader ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

A welcome return

Customer review rating 4.1/5

Brian T. Couples - 18/03/2020 Confirmed reviews ALL

We arrived late from our ferry crossing. As always the staff were pleasant and helpful but, as I hadn't ben able to check in on-line, there was some confusion over the bill as the recptionist failed to register my card for purchases at the hotel. Otherwise all went well, as it has done on the numerous occasions we've stayed there.

Dear Mr T. We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your responses with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adam Kendall | Reception Team Leader ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Well located but less than basic

Customer review rating 4.1/5

Kirstie M. Friends - 17/03/2020 Confirmed reviews ALL

A well located hotel, but that’s pretty much where it stops. A pokey room, with a window that doesn’t have a decent seal so there’s a howling gale, a tv that has a mind of its own through the night (switching on every 20/30 minutes), noisy guests at 3am, a breakfast that didn’t live up to hotel adverts, and a reception that wasn’t interested in my feedback and didn’t apologise for my terrible stay. Not good.

Dear Ms M. We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always important to receive constructive guest feedback in order to redirect our efforts to providing a better guest experience. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience. Sincerely, Adam Kendall | Reception Team Leader ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Good location

Customer review rating 4.1/5

Cj M. Business - 17/03/2020 Confirmed reviews ALL

Error again as to my Silver card Status when booking in. Reception did not have me as a card holder, yet the Housekeeper clearly does as the usual gifts were in the room. My status is clear on the website and membership site, and always did before. Annoying when you spend as much at Ibis Hotels as I do in a year. Fernanda Inglesias was as usual excellent, perhaps the others could follow her example.

Dear Mr M. We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always important to receive constructive guest feedback in order to redirect our efforts to providing a better guest experience. From what I can see there appears to be an issue when your account is connected with bookings made where the membership status isn't immediately clear in our system. I would suggest either contacting ALL support regarding this or advise just contacting us when you make a new booking to let us know so that we can ensure your booking is ready for you on arrival. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience. Sincerely, Adam Kendall | Reception Team Leader ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Well located

Customer review rating 4.1/5

Anonymous Friends - 17/03/2020 Confirmed reviews ALL

Was woken up twice to the smell of cannabis. However, the room was to a good standard, clean and tidy with adequate supplies. Staff were friendly and helpful.

Dear Ms D. We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your responses with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to take this opportunity to apologise for any discomfort as a result of the conduct of our other guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adam Kendall | Reception Team Leader ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Perfect location but rooms too small for us.

Customer review rating 4.1/5

Jeffery W. Couples - 16/03/2020 Confirmed reviews ALL

Your staff were superb, friendly, helpful and willing. The hotel was very clean, bright and fresh. The towels and bed linin were top quality. On the negative side, despite the excellent design, we found the room too small about which we know you can do nothing. But despite all the positive comments, our one complaint is that your pillows are atrocious, hard, unbending and downright uncomfortable! We stayed two nights but seriously considered leaving after the first as we had a sleepless night. Overall, in conclusion, price for price, this is a great hotel and we would recommend it but for Bly. Short stay.

Dear Mr W. We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your responses with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you stay with us again (and we hope you do) please do let us know if there's anything we can do to improve the comfort and quality of your stay as we are able to provide alternate bedding if anything isn't to your liking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adam Kendall | Reception Team Leader ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com
Customer review rating 4.1/5

Anonymous Solo - 16/03/2020 Confirmed reviews ALL

Would be better if it offered discount car parking in a near by car park as the hotel car parking is very limited. The only downside as it cost me £10 for parking

Dear Mr M. We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your responses with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adam Kendall | Reception Team Leader ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Major update

Customer review rating 4.1/5

Geoff P. Couples - 12/03/2020 Confirmed reviews ALL

overnight stay following ferry trip back from France

Dear Mr P. We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your responses with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adam Kendall | Reception Team Leader ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Great hotel

Customer review rating 4.1/5

Hannah Business - 12/03/2020 Confirmed reviews ALL

Great welcome. Friendly staff. Well appointed room, although the bathroom window was draughty. The food was delicious, I had my evening meal and breakfast there. The only downside was the extra charge for car parking... Not ideal, but you made up for it by allowing my colleague to park free of charge. Would definitely recommend.

Dear Ms R. We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your responses with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adam Kendall | Reception Team Leader ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com

Clean and tidy hotel in the right place

Customer review rating 4.1/5

Roy T. Friends - 10/03/2020 Confirmed reviews ALL

Hotel was good staff ....were very good Not your fault but there was smoker near us

Dear Mr T. We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your responses with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adam Kendall | Reception Team Leader ibis Portsmouth Centre | Winston Churchill Avenue | Portsmouth | PO1 2LX Tel: 02… 000 | Fax: 02… 000 | Email: h1… | Web: ibis.com
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