ibis Portsmouth Centre Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 8,036 reviews

ALLSAFE approved hotel

Information message

ibis Portsmouth Centre
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+ 15 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Central location close to Portsmouth's major attractions

  • Close to train stations and motorway links

  • On-site restauraunt and bar

  • Pet-friendly

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Portsmouth Centre

Winston Churchill Avenue
PO12LX portsmouth
united kingdom

Fax: (+44)2392/641000

Check-in from 15h00

Check out up to 12h00

  • By plane

    EASTLEIGH At 30km / 18.64 miles

  • By plane

    LONDON GATWICK At 88.51km / 55 miles

  • By plane

    LONDON HEATHROW At 152.87km / 95 miles

  • By plane

    SOUTHAMPTON At 30km / 18.64 miles

  • By boat

    PORTSMOUTH At 2.41km / 1.5 miles

  • By car

    JUNCTION 12 M275 PORTSMOUTH At 8km / 5 miles

  • By train

    PORTSMOUTH AND SOUTHSEA At 0km / 0 miles

  • By train

    PORTSMOUTH HARBOUR At 1.2km / 0.75 miles

GPS:50.795336, -1.093043

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 35

  • Maximum capacity: 14 people

Find out more

Our guest reviews for
ibis Portsmouth Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

8,036 reviews

TripAdvisor Rating 3.5/5

2,010 reviews

Clean and comfortable

Customer review rating 4.0/5

Vicky Families - 10/01/2022 Confirmed reviews ALL

Clean room, very friendly staff. Room was cold even with heater on

Dear Victoria, Thank you for your review. I am happy to read that you enjoyed your time with us and found our hotel clean and the staff friendly. We appreciate your feedback and hope you will stay again. We look forward to welcoming you back. Kind regards, Fernanda Iglesias

Well located

Customer review rating 4.5/5

Anonymous Business - 08/01/2022 Confirmed reviews ALL

Friendly and clean, but the bedroom was a bit cold.

Dear Jenny, Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Fernanda Iglesias

All was great as normal

Customer review rating 5.0/5

Geoffrey P. H. Business - 07/01/2022 Confirmed reviews ALL

No issues. Great Welcome. No problems. What more could you want!

Dear Mr. H., Thank you very much for your review. It is always a pleasure to host you at Ibis Portsmouth. We look forward to welcoming you back soon. Kind regards, Fernanda Iglesias

Great location, very friendly staff

Customer review rating 5.0/5

Mark Solo - 04/01/2022 Confirmed reviews ALL

A great stay. Very friendly and helpful staff.

Dear Mark, Thank you for your positive feedback and your kind words about our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that you will stay again soon. We look forward to welcoming you back. Kind regards, Fernanda Iglesias

Nice stay

Customer review rating 4.5/5

Carla I. Couples - 02/01/2022 Confirmed reviews ALL

Friendly staff, always nice to us, helpfull with everything, clean rooms.

Dear Carla, Thank you for taking the time to let us know about your experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Fernanda Iglesias

Well located very clean

Customer review rating 4.0/5

Robert W. Couples - 02/01/2022 Confirmed reviews ALL

The room was compact and the shower room tiny, if you were a larger than average person you would struggle to get in it. Large comfortable bed. Breakfast was good but the bacon was cooked earlier and left which made it tough and no choice of how the eggs were cooked. Had a very pleasant stay.

Dear Robert, Thank you for taking the time to let us know about your experience. I am glad to know that, despite the size of the bedrooms, you were able to enjoy a pleasant stay. We appreciate your feedback and hope you will stay again. We look forward to welcoming you back. Kind regards, Fernanda Iglesias

Good stay

Customer review rating 4.5/5

Mn Friends - 31/12/2021 Confirmed reviews ALL

Good stay

Good location. Nice decor . Reasonable price. Clean.

Customer review rating 4.0/5

Chris B. Couples - 31/12/2021 Confirmed reviews ALL

Mostly good. Comfortable large bed. Excellent TV. Security perhaps a little lapse eg. No key swipe on lift operation. Bathroom very small. Very tight toilet alcove. Walls quite thin, we had noisy neighbours. Still had a good stay though. We didn’t use the cafeteria/bar.

Well located efficient hotel

Customer review rating 5.0/5

Jonathan R. Business - 24/12/2021 Confirmed reviews ALL

Excellent accommodation in a clean and tidy well run hotel. Staff were very friendly.

Dear Jonathan, Thank you for your feedback. I am happy to read that you had a great stay with us and found our hotel clean and safe. We appreciate your feedback and look forward to welcoming you back. Kind regards, Fernanda Iglesias

Good stay.

Customer review rating 5.0/5

Luis Couples - 24/12/2021 Confirmed reviews ALL

It was my first time staying at Ibis Portsmouth. The service was great. All friendly, polite & kind.

Dear Luis, Thank you for taking the time to let us know about your experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Fernanda Iglesias

Good Value

Customer review rating 3.5/5

Ac Solo - 20/12/2021 Confirmed reviews ALL

Nice clean room, walking distance to Gunwharf Quays

Dear Alex, Thank you for your review. I am so glad to read that you enjoyed your time with us and hope that you will stay again for what, I am certain, will be yet another pleasant experience. Kind regards, Fernanda Iglesias
Customer review rating 4.5/5

Reggie H. Couples - 19/12/2021 Confirmed reviews ALL

Stayed many times service staff as always excellent

Dear Reggie, Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay once again. We look forward to welcoming you back soon. Kind Regards, Fernanda Iglesias

good stay

Customer review rating 5.0/5

Eric K. Couples - 17/12/2021 Confirmed reviews ALL

very good service all round as always, the only IBIS hotel to give us our silver service with out the need to ask. very clean.

overnight stay in Portsmouth

TripAdvisor rating 4.0/5

suedno10 16/11/2021 TripAdvisor review

Stayed at the hotel overnight as tickets for a gig at the Guildhall. It was the nearest hotel to the guildhall. The room was spotless but a little small. The staff were very friendly and capeable. The only thing missing was a phone in the room. All in all a good enjoyable stay.

MY STAY

TripAdvisor rating 3.0/5

Alan P 26/09/2021 TripAdvisor review

I stayed for 3 nights, had 3 different rooms, first room had plumbing problems, not disabled, so I could not have used the shower anyway, second rook, shower faulty, but this was a disabled room, third room, OK, everything worked.

Dear Alan P, Thank you for your feedback. It is unfortunate that you endured that many false starts during your stay. Without more information as to the reasons for the first room being allocated, I am not able to investigate further. With regards to the second room, however, I can assure you that this problem has been fixed. I am glad that we were, eventually, able to provide a room that was to your preference and fit for purpose during your stay and appreciate your patience through the process. We hope to welcome you back soon and are sure that that will present an opportunity for an entirely flawless experience. Kind regards, Agatha Kabayo Assistant General Manager Ibis Portsmouth Centre

Overnight stay for work

TripAdvisor rating 4.0/5

Bjorn Helge A Business - 14/09/2021 TripAdvisor review

Stayed one night for work commitment, as usual check-in was no issue. The receptionist was as always very friendly and very service minded. The rooms are small, but was found clean. Rooms are well equipped with a small desk and smart TV. As commented on many times before the mattress needs an upgrade as sleep was not as good as it could be but pillows have been replaced. Breakfast was again a bit disappointing, not ready for opening time and several items were cold. Not sure what happened to the scrambled egg but they were awful and inedible. This is a shame as the produce is actually not bad. The breakfast team seems very untrained and it is now time to get back up to scratch as the hotel is very busy. I have mentioned this previously also.

Dear Bjorn Helge A, Thank you for your feedback and your patience. Please be assured that the issues you raise in your review have been noted and we are working to get the team trained to the standard required following the chaos caused by COVID. We hope to be able to receive an entirely positive review from you following your next stay. Kind regards, Agatha Kabayo Assistant General Manager Ibis Portsmouth Centre

Don’t expect to be able to sleep!

TripAdvisor rating 2.0/5

helsbells782021 18/08/2021 TripAdvisor review

“Compact” rooms, bathroom better described as a “wet cupboard”, noise from nightclub just over the road until 3/4am unbearable. Breakfast average. Parking situation a nightmare and complete rip-off when you’ve paid over the odds for a room anyway. Will not be staying here again. Positives - good location, staff friendly, clean

Dear helsbells782021, Thank you for your feedback. It is unfortunate that the inability of other businesses to temper their impact on their surroundings has so profoundly impacted upon your enjoyment of our hotel. We appreciate your candour and assure you that we are attempting to resolve this matter with the appropriate authorities. We hope that you will reconsider the expressed stance and stay again for what, we hope, will be an experience more in keeping with the standards we expect for our guests. Kind regards, Agatha Kabayo Assistant General Manager Ibis Portsmouth Centre

Great location, good service and COVID safe

TripAdvisor rating 5.0/5

MrG4650 21/07/2021 TripAdvisor review

We had a good stay, the hotel is nicely refurbed and comfortable with the usual Ibis amenities. The bathroom is a bit on the small side but practical. The staff was great, at reception and breakfast. The night team was also great kindly preparing take away breakfast as we were taking an early ferry to the isle of Wight.

Dear MrG4650, Thanks so much for your review of our hotel. We are pleased to know that at the height of COVID prevention measures and during what was a particularly uncertain and complicated time, we were able to make you feel welcome, safe and comfortable. We hope to be able to have you as guests again soon. Kind regards, Agatha Kabayo Assistant General Manager Ibis Portsmouth Centre

Convenient hotel

TripAdvisor rating 4.0/5

Jane S 02/11/2020 TripAdvisor review

An enjoyable weeks stay in this hotel apart from our last night/morning when we were disturbed be a dog barking constantly in a nearby room and by what sounded like another guest encouraging their dog to run up and down the hallway outside our room complete with the owner whistling and shouting the dog all at 6am in the morning!!

Dear Jane S, Thank you for taking the time to leave a review. I am disappointed to read that your otherwise enjoyable stay was disturbed by the lack of consideration and rather peculiar behaviour you describe in your account. I hope that we have the opportunity to welcome you back soon and host you for what, I am certain, will be a wholly flawless experience. Kind regards, Agatha Kabayo Assistant General Manager ibis Portsmouth Centre

Overnight stay

TripAdvisor rating 2.0/5

hamlet213 04/10/2020 TripAdvisor review

As usual at this hotel, staff are excellent - friendly and efficient - especially Adam who is a star. Some of the other aspects are letting the hotel down - especially housekeeping. Sheet on the bed was tucked in a long way at one side and didn't reach the edge at the other - this is just sloppy when IBIS's main advert talks about sweet beds or similar. Thre was a black bag of rubbish left in the corridor during the whole stay. We've stayed in many hotels recently and there are better ways (experienced at least three) to give the customer more choice and with safe service at breakfast than a few items in a bag....time to stop hiding behind covid and get pro-active!

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