Hotel for travellers looking for local and authentic experiences
Mercure Telford is ideally located in the town centre with excellent transport links to Birmingham and Shrewsbury, making it perfect for business and leisure stays. The hotel offers meeting facilities, free Wi-Fi, and work desks in every room. Nearby attractions include Ironbridge, The Wrekin, and the RAF Museum. Guests can enjoy the gym, swimming pool and sauna (£10 per person, per day), plus dining at the Iron Masters Restaurant. The hotel is fully cashless, with card and contactless payments only.
This hotel is perfect for business trips, with versatile meeting rooms available. All have recently been renovated and equipped with new furniture and ClickShare technology AV. There's also a large onsite car park, further making your trip stress-free. All guests are welcome to use our fully equipped Leisure Club, which includes a swimming pool, sauna, steam room, jacuzzi and gym.
Our hotel offers a fantastic base for both international and domestic travellers, reachable in under an hour from Birmingham Airport. The hotel is well situated for those looking to explore the Shropshire Hills - an Area of Outstanding Natural Beauty.
Welcome to Mercure Telford Centre Hotel, where comfort meets convenience. Our team is thrilled to make your stay exceptional. Discover unparalleled service, exquisite amenities, and a warm ambiance. Your unforgettable experience begins here.
Kyle Griffiths, Hotel Management
Hotel extras
Town centre location with easy access to M54 motorway
Large and versatile meeting space for up to 400 people
Pet-friendly
Leisure Club includes Pool, Jacuzzi, Sauna, Steam Room, Weight and Cardio Room [Charges Apply]
Contemporary restaurant and bar showing live sports channels and an area with pool tables
Our accommodation(s)
Book this hotel
Page 1 out of 2, Room 1 :
Classic room - 1 double bed
, Room 2 :
Classic room - 2 single beds
Room
Classic room - 1 double bed
Photo out of - Classic room - 1 double bed
Locally inspired Classic Room with king bed, complimentary WiFi, laptop safe, rain fall shower, 40" flat screen TV with Freeview.
Relax in one of our spacious Privilege Rooms with an en suite bathroom, Superking bed free WiFi, work desk with lamp, tea and coffee making facilities with an espresso machine and mini refrigerator with soft drinks and water.
Enjoy our comfortable room with wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, king bed, telephone, television and other standard room features. Audible, visual and vibrating fire alarms are available on request.
Page 1 out of 1, Access & Transport 1 :, Access & Transport 2 :
M54 JUNCTION 5
Highway exit
Access:
1.13 km / 0.7 mi3 min drive
Telford Central
Railway station
Access:
1.93 km / 1.2 mi14 min walk / 5 min drive
Wolverhampton Railway Station
Railway station
Access:
30.57 km / 19 mi30 min drive
Birmingham Airport (BHX)
Airport
Access:
68.38 km / 42.5 mi47 min drive
Manchester Airport (MAN)
Airport
Access:
109.41 km / 68 mi1 hrs
20 min drive
Page out of
Royal Air Force Museum
Museums
RAF Cosford
Other attractions
Shropshire Climbing Club
Sports centre
Caynton Caves
Tourist attraction
Telford International Centre
Other attractions
Ironbridge Gorge Museums
Museums
Hoo Farm - Zoo & Dinosaur World
Zoo
Blists Hill Victorian Town
Museums
Page out of
Shropshire Hills AONB
National park
Ironbridge Gorge Victorian Town
National park
The Wrekin
National park
Telford Town Park
Park
Page out of
Iron Masters Bar (on-site)
Bar
Access:
0 m / 0 mi
Iron Masters (on-site)
Restaurant and cafe district
Access:
0 m / 0 mi
Telford Town Centre
Shopping centre/mall
Access:
480 m / 0.3 mi8 min walk / 2 min drive
Wolverhampton Town Centre
Shopping district
Access:
24.14 km / 15 mi20 min drive
Shrewsbury
Shopping district
Access:
24.14 km / 15 mi21 min drive
Church Stretton
Shopping district
Access:
35.4 km / 22 mi32 min drive
Birmingham Town Centre
Shopping district
Access:
37.01 km / 23 mi40 min drive
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
153 rooms
4 rooms for people with reduced mobility
One family room
23 connecting rooms
153 non-smoking rooms
7 floors
Languages spoken at the hotel
English
Polish
Reduced mobility Facilities
100% Non Smoking Property
Laundry / Valet Services
Dry cleaning / Ironing
Entertainment
Pool Table
Lounge
Waiting area or lounge
Wi-Fi
High Speed WiFi
WiFi at the hotel
Air conditioning
Desk equipment available
Plugs and converters available on desks
Check In & Check-out facilities
Express check-in
Express check-out
Luggage storage
Luggage storage
Pets
Pets allowed
Additional charge
Pets allowed. Please let us know prior to your arrival.
Catering
One Restaurant
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Breakfast à la carte
Children
Business
9 Meeting rooms
Well-being
Indoor heated pool
Covered
On site
Fitness Centre
On site
Jacuzzi/Whirlpool bath
Additional charge
Sauna room
Additional charge
On site
Outdoor parking
Public
130 parking spaces
Parking opened 24/7
Parking pricing: 11.96€10GBP Per day
Parking for a month
Parking for a week
Vehicles
Motorcycle places
Truck parking
Bus parking
Security
Well-lit parking
Video surveillance in parking
Parking equipped with lights
Accessibility
Accessible parking
IRON MASTERS
Photo out of - IRON MASTERS
Our onsite restaurant prides itself on its choice of quality dishes, many using the finest British ingredients. Tuck into regional favourites using produce from sustainable sources, or choose from various vegetarian, gluten-free and children's options.
Cooking style
Regional
Capacity
125
Accessibility
Accessible service
Forge Gate, Telford Centre, TF3 4NA Telford, United Kingdom
Our onsite restaurant prides itself on its choice of quality dishes, many using the finest British ingredients. Tuck into regional favourites using produce from sustainable sources, or choose from various vegetarian, gluten-free and children's options.
IRON MASTERS BAR
Photo out of - IRON MASTERS BAR
Unwind at the end of the day by grabbing a drink in the Iron Masters Bar. Many beverages are available, including beers, wines, cocktails and soft drinks.
Unwind at the end of the day by grabbing a drink in the Iron Masters Bar. Many beverages are available, including beers, wines, cocktails and soft drinks.
3 breakfasts
Photo out of - Breakfast
We offer a range of breakfast options to cater for all tastes. Fresh fruits, pastries and a cooked full English are available daily. We also serve tea, coffee and refreshing juices so you can start your day the right way.
Buffet
Services
Hot Breakfast
Breakfast à la carte
Services
Hot Breakfast
Children
Services
Hot Breakfast
We offer a range of breakfast options to cater for all tastes. Fresh fruits, pastries and a cooked full English are available daily. We also serve tea, coffee and refreshing juices so you can start your day the right way.
Pool
Photo out of - Pool
Immerse yourself in our indoor heated pool, complete with a relaxing jacuzzi and sauna. Perfect for year-round enjoyment, the pool area offers a warm, tranquil escape where you can unwind and rejuvenate.
Indoor heated pool
Enjoy full use of our leisure facilities, including the heated indoor pool, fitness centre, sauna and jacuzzi, for just £10 per person, per day.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
From to
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Exceptional closings
From to
Location
On site
Pool features
Indoor pool
Heated Pool
Immerse yourself in our indoor heated pool, complete with a relaxing jacuzzi and sauna. Perfect for year-round enjoyment, the pool area offers a warm, tranquil escape where you can unwind and rejuvenate.
Fitness center
Photo out of - Fitness center
Stay fit in our fully-equipped gym, featuring plenty of exercise machines, a variety of free weights, and a punch bag for boxing enthusiasts. Whether you're into cardio, strength training, or a quick workout, our gym caters to all fitness needs.
Fitness Centre
Additional charge
Stay fit in our fully-equipped gym, featuring plenty of exercise machines, a variety of free weights, and a punch bag for boxing enthusiasts. Whether you're into cardio, strength training, or a quick workout, our gym caters to all fitness needs.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
Closed
Saturday
-
Sunday
-
Subsequent opening hours
From to
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
Closed
Saturday
-
Sunday
-
Exceptional closings
From to
Location
On site
Fitness equipment
Free weights
Exercise Bike
Strength equipment
Fitness machines
Weight machine
Exercise bikes
Wellness services and equipments
Jacuzzi/Whirlpool bathAdditional charge
Sauna roomAdditional charge
Stay fit in our fully-equipped gym, featuring plenty of exercise machines, a variety of free weights, and a punch bag for boxing enthusiasts. Whether you're into cardio, strength training, or a quick workout, our gym caters to all fitness needs.
From intimate gatherings to grand celebrations, our versatile spaces and attentive team are dedicated to bringing your vision to life. Let us help create a wedding day filled with love and magic.
From intimate gatherings to grand celebrations, our versatile spaces and attentive team are dedicated to bringing your vision to life. Let us help create a wedding day filled with love and magic.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 5.0/5
Natalie B.
Couples
-
Confirmed reviews ALL
Had a surprise of an upgrade after a long journey
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 4.5/5
Anish S.
Families
-
Confirmed reviews ALL
one night stay for an event at the TIC
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 4.0/5
Peter R.
Families
-
Confirmed reviews ALL
Great hotel friendly staff food great, only one complaint I stayed on ground floor and there was noisy guests, not the hotel fault but was annoying.
Thank you for taking the time to share your feedback. We're delighted to hear that you had a great stay with us, enjoyed the food and found our team friendly and welcoming.
We're sorry to hear that noise from other guests disturbed your stay, particularly as you were on the ground floor. We appreciate your understanding that this was outside our control, and we'll always do our best to ensure all our guests enjoy a comfortable and relaxing experience.
We hope to have the pleasure of welcoming you back again soon!
Customer review rating 4.5/5
Heather M.
Friends
-
Confirmed reviews ALL
Love staying here. Staff are always friendly and helpful. Only thing I would say is the lift always seems to be out of order which is a shame.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 5.0/5
David L.
Solo
-
Confirmed reviews ALL
Staff great very clean
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 5.0/5
Natalie B.
Couples
-
Confirmed reviews ALL
Had a surprise of an upgrade after a long journey
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 4.5/5
Anish S.
Families
-
Confirmed reviews ALL
one night stay for an event at the TIC
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 4.0/5
Peter R.
Families
-
Confirmed reviews ALL
Great hotel friendly staff food great, only one complaint I stayed on ground floor and there was noisy guests, not the hotel fault but was annoying.
Thank you for taking the time to share your feedback. We're delighted to hear that you had a great stay with us, enjoyed the food and found our team friendly and welcoming.
We're sorry to hear that noise from other guests disturbed your stay, particularly as you were on the ground floor. We appreciate your understanding that this was outside our control, and we'll always do our best to ensure all our guests enjoy a comfortable and relaxing experience.
We hope to have the pleasure of welcoming you back again soon!
Customer review rating 4.5/5
Heather M.
Friends
-
Confirmed reviews ALL
Love staying here. Staff are always friendly and helpful. Only thing I would say is the lift always seems to be out of order which is a shame.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 5.0/5
Colin V.
Families
-
Confirmed reviews ALL
Staff couldn’t be more helpful specifically the lady on reception
Thank you for your kind comments. We are delighted to hear that our team made you feel welcome and that you found our staff so helpful.
In particular, we will be sure to pass your lovely feedback on to the lady on reception, who will be very pleased to know that her efforts were appreciated.
Providing friendly, helpful service is something we pride ourselves on, and it is always rewarding to receive such positive feedback.
We hope to have the pleasure of welcoming you back again soon.
Customer review rating 2.0/5
Stella S.
Solo
-
Confirmed reviews ALL
My check in was at 12 bug unfortunately a member of cleaning staff entered my room at 11am whilst I was getting changed. I was not happy about this as I felt they should not have come in until check out time and I did not hear a knock due to the TV being on. I felt embarrassed as I was getting changed.
Thank you for bringing this matter to our attention.
Firstly, please accept our sincere apologies for the incident involving a member of our housekeeping team entering your room before your scheduled checkout time of 12pm.
We fully understand how uncomfortable and embarrassing this situation must have been, particularly as you were getting changed at the time. We appreciate that your privacy and comfort should always be respected, and we are sorry that we fell short of the standards you would rightly expect from us.
Although our housekeeping team may begin preparing for incoming guests, this should never result in a member of staff entering an occupied room before the agreed checkout time without ensuring it is appropriate to do so.
Please be assured that we will raise this matter with our housekeeping management team to reinforce the correct procedures and help ensure that an incident of this nature does not happen again.
Once again, please accept our sincere apologies for the embarrassment and inconvenience caused. We appreciate your feedback and the opportunity to address your concerns.
Customer review rating 5.0/5
Mark A.
Business
-
Confirmed reviews ALL
Very comfortable great service and lovely breakfast
Thank you for your lovely review.
We are delighted to hear that you found your stay comfortable and enjoyed the service provided by our team. It is also wonderful to know that you enjoyed our breakfast.
Your kind words are greatly appreciated and will be shared with the team.
We hope to have the pleasure of welcoming you back again soon.
Customer review rating 4.5/5
Charlotte F.
Business
-
Confirmed reviews ALL
I arrived very late on the evening I was checking in. The staff at reception did check in quickly and efficiently. I then realised the lift was broken. A member of staff offered to help carry my luggage upstairs.
My room was clean and the bed was large and comfy.
Throughout my stay all the staff I spoke to were very polite and chatty.
Thank you for taking the time to share your feedback. We are delighted to hear that our reception team made your late check-in quick and efficient, and that you found your room clean and your bed comfortable.
We apologise for the inconvenience caused by the lift being out of order. We are pleased that our team member was able to assist you with your luggage and make your arrival a little easier.
Your kind comments are greatly appreciated, and we hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.
Kind regards,
Mercure Telford Centre Hotel
Customer review rating 1.5/5
Daniel S.
Families
-
Confirmed reviews ALL
You should be embarrassed by your breakfast. Hard bed. Flat sheet is too small for the bed. Room want made up each day. Most of the pool lighting didn’t work. Lift didn’t work.
Good location. Staff were helpful.
Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location and found our staff helpful.
However, we are very sorry that several aspects of your stay did not meet your expectations. Please accept our sincere apologies for the disappointment with the breakfast, and the uncomfortable bed. We also regret the issues with the pool lighting and the lift being out of order.
We understand how frustrating these shortcomings must have been, and we appreciate you bringing them to our attention. Your comments will be shared with the relevant teams so that these concerns can be reviewed and addressed.
We apologise that your experience fell short of the standard we aim to provide and hope you might consider giving us another opportunity to offer you a more comfortable and enjoyable stay.
Kind Regards
Mercure Telford Centre Hotel
Customer review rating 4.0/5
Angela P.
Couples
-
Confirmed reviews ALL
Hotel is lovely, well laid out. Room with king size was comfortable but cramped. Not enough drawer, stireage and hanging space & no hooks in bathroom for robes, towels. Had to keep some clothes in suitcase on floor as only room for 1 person. Lighting very poor too..a bit to 'ambient' so difficult to do makeup when so dim. Need decent overhead lighting just to be able to see everything clearly when older.
Staff lovely, really accommodating.
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the hotel’s layout, found the king-size bed comfortable, and were pleased with the service provided by our lovely team.
We appreciate your comments regarding the room’s storage space, lack of bathroom hooks and lighting. We understand how these aspects can affect the comfort of your stay, and your feedback is valuable in helping us identify areas where improvements could make a real difference. We will certainly share your observations with the relevant team for consideration.
Thank you again for your helpful feedback. We hope to have the pleasure of welcoming you back in the future for an even more comfortable stay.
Kind regards,
Mercure Telford Centre Hotel
Customer review rating 3.5/5
Nick F.
Families
-
Confirmed reviews ALL
Enjoyed everything but had a very stained toilet seat. So much so I used the general area toilets in the hotel during my stay. A cheap fix/change surely! Informed reception.
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 4.5/5
Mark O.
Business
-
Confirmed reviews ALL
Great stay, always enjoy using the facilities, changing rooms are a bit dated now though and needs updated lockers but other than that. All good
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 2.5/5
Chloe S.
Solo
-
Confirmed reviews ALL
Room felt very basic compared to other mercure hotels and it was £212 per night. Fishcake in the restaurant was so fried and barely any filling, and there was a bone in my chicken breast and it was so tough I had to spit it out.
Dear Chloe,
Thank you for taking the time to share your feedback following your recent stay with us.
I am sorry to hear that your experience did not meet your expectations, particularly regarding the standard of your room and your dining experience.
We appreciate that room expectations can vary between Mercure properties, and I am sorry that you felt the accommodation did not reflect the value of the rate paid.
Regarding your dining experience, I would like to reassure you that our fishcakes are prepared and cooked in accordance with the recommended cooking instructions to ensure consistency and food safety. However, I appreciate that the dish was not to your personal taste.
With regard to the bone found in your chicken breast, whilst our chicken is supplied pre-butchered, our kitchen team also carries out checks during preparation to minimise the risk of bones being present. Every effort is made to prevent incidents of this nature, although unfortunately, on rare occasions, small bones can remain. I sincerely apologise that this occurred during your meal.
Your feedback is important to us and will be shared with our kitchen team for review.
Thank you again for bringing your concerns to our attention. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 2.0/5
Marc K.
Families
-
Confirmed reviews ALL
The hotel needs a refurbishment, bathroom was very tired & air con unit made lots of noise.
The swimming pool was also very run down
Dear Marc,
Thank you for taking the time to share your feedback following your recent stay with us.
I am sorry to hear that certain aspects of your stay did not meet your expectations, particularly regarding the condition of your bathroom, the noise from the air conditioning unit and the appearance of our leisure facilities.
Whilst we appreciate that some areas of the hotel may benefit from modernisation, we continuously work with our maintenance team to ensure our facilities remain comfortable, safe and functional for our guests.
I am particularly sorry to hear that the air conditioning unit disturbed your stay. Had this been brought to our attention during your visit, our team would have been happy to investigate and assist where possible.
Regarding our swimming pool, we appreciate your comments and will ensure your feedback is shared with our Leisure Club management team for review.
Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 1.5/5
Wayne G.
Couples
-
Confirmed reviews ALL
The rooms are really dated and the heating does not come on until 4pm
Dear Wayne,
Thank you for taking the time to share your feedback following your recent stay with us.
I am sorry to hear that you found our bedrooms dated and that the heating arrangements did not meet your expectations.
We appreciate that some areas of the hotel may benefit from modernisation, and your comments are valuable in helping us identify areas for future improvement.
Regarding the heating, this operates on a timed system to help manage energy efficiency throughout the hotel. However, we understand that guests have different comfort preferences, and our reception team is always happy to assist with any concerns regarding room temperature, including providing additional heating where available.
Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 2.0/5
Sharon G.
Business
-
Confirmed reviews ALL
Efficient but not particularly friendly check in. Unfortunately the room was not very welcoming or comfortable and the noise from the adjoining room (sounded like they were in bed with me!), constantly squeaking and banging fire door outside my room and delivery Lorrie’s outside meant that I didn’t sleep well either night. The bathroom was clean and spacious however. Very small desk with facilities on so difficult to work in the room.
Dear Sharon G.,
Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 5.0/5
Gary F.
Couples
-
Confirmed reviews ALL
An enjoyable break. Ideally situated for Iron Bridge and other surrounding areas.
The service from staff was very good. A friendly and relaxing approach to guests.
Breakfast and evening meals gave a varied menu and catered for a varied palette.
Room was comfortable for our needs and very clean.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 4.5/5
Ann H.
Business
-
Confirmed reviews ALL
Had a recent one-night stay for an event at the hotel and was very pleased! Got a really good night's sleep and the staff were all very friendly and helpful.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Web-users rating
Other web-users rate our hotel
591 reviews8.9/10Location
1,243 reviews5.8/10Room
1,330 reviews8.7/10Service
18 reviews6/10WiFi
545 reviews5.4/10Cleanliness
460 reviews7.5/10Breakfast
356 reviews4.6/10Value
31 reviews8.8/10Location
125 reviews4.8/10Room
99 reviews8.3/10Service
52 reviews5.1/10Cleanliness
45 reviews4.3/10Comfort
39 reviews7/10Breakfast
30 reviews4.2/10Value
28 reviews3.9/10Amenities
32 reviews9/10Location
93 reviews6.2/10Room
74 reviews8.4/10Service
38 reviews7.4/10Breakfast
27 reviews3.5/10Amenities
25 reviews5.3/10Cleanliness
24 reviews4.7/10Value
47 reviews9.4/10Location
96 reviews5.3/10Room
84 reviews9/10Service
44 reviews5.4/10Cleanliness
37 reviews7.5/10Breakfast
20 reviews4.4/10Value
10 reviews9.1/10Location
39 reviews5.7/10Room
35 reviews8.5/10Service
20 reviews5.9/10Comfort
14 reviews7.9/10Breakfast
11 reviews5.4/10Cleanliness
5 reviews4.6/10Value
Powered by
Frequently asked questions
Mercure Telford Centre Hotel is located at Forge Gate, Telford Centre, TF3 4NA, United Kingdom. We are situated in the town centre, just a 14-minute walk or 5-minute drive from Telford Central railway station and an 8-minute walk from Telford Town Centre shopping mall. Nearby attractions include the Shropshire Hills, Ironbridge, and the RAF Museum.
Mercure Telford Centre Hotel offers a variety of accommodation options to suit your needs:
Classic room - 1 double bed (with king size bed)
Classic room - 2 single beds
Privilege room - 1 king size bed
Accessible room - 1 double bed (with king bed)
Standard Room - 2 single beds
We also provide connecting rooms and a family room for those traveling with loved ones.
At Mercure Telford Centre Hotel, we offer a range of amenities including:
Free Wi-Fi and onsite car park (additional charges)
Breakfast buffet and room service
Iron Masters restaurant and Iron Masters Bar
Indoor heated pool, sauna, jacuzzi, and Fitness center (additional charges)
Wheelchair accessibility and meeting rooms
Pets welcome (additional charges) and wedding venue
You can dine at Iron Masters, our onsite restaurant serving regional cuisine with vegetarian, gluten-free, and children's options. For drinks, the Iron Masters Bar offers a selection of beers, wines, cocktails, and soft drinks in a lobby bar setting. We also provide a daily breakfast buffet featuring fresh pastries and a full English breakfast, as well as 24-hour room service.
At Mercure Telford Centre Hotel, check-in is available from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Mercure Telford Centre Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Mercure Telford Centre Hotel using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed at Mercure Telford Centre Hotel for an additional fee. Please let us know prior to your arrival if you plan to bring your pet.
Mercure Telford Centre Hotel features nine versatile meeting rooms that can accommodate up to 475 people. Our largest space covers 372 square meters and all rooms are equipped with new furniture and ClickShare technology AV. High-speed Wi-Fi is also available throughout the hotel for your business needs.
Mercure Telford Centre Hotel is a wonderful venue for weddings and events, offering versatile spaces that can accommodate up to 300 guests for banquets. Our attentive team is dedicated to bringing your vision to life, whether you are planning an intimate gathering or a grand celebration.
Mercure Telford Centre Hotel is a wheelchair-accessible hotel featuring four rooms specifically designed for people with reduced mobility. These accessible rooms include wheelchair turning space, alarm cords, wheel-in showers, and bathroom grab rails. We also offer accessible parking and accessible service in our restaurant.
Yes, Mercure Telford Centre Hotel allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Mercure Telford Centre Hotel, you can reach the following landmarks on foot:
Telford Town Centre shopping mall: 8 minutes
Telford Central railway station: 14 minutes
Mercure Telford Centre Hotel features a Leisure Club with an indoor heated pool, jacuzzi, sauna, and steam room. While specific spa treatments are not listed, these facilities provide a tranquil escape for rejuvenation. Additional charges apply for the use of these wellness amenities.
For business travellers, Mercure Telford Centre Hotel provides nine versatile meeting rooms equipped with ClickShare technology AV and free Wi-Fi throughout the property. Each room features a business desk with an adjustable lamp, and we offer a large onsite car park for easy access. You can also enjoy a full English breakfast buffet to start your workday.
Accor Live Limitless
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate
Our other establishments nearby
Page 1 out of 2, Our other establishments nearby 1 :, Our other establishments nearby 2 :, Our other establishments nearby 3 :, Our other establishments nearby 4 :
