Hotel for travellers looking for local and authentic experiences
Mercure Telford is ideally located in the town centre with excellent transport links to Birmingham and Shrewsbury, making it perfect for business and leisure stays. The hotel offers meeting facilities, free Wi-Fi, and work desks in every room. Nearby attractions include Ironbridge, The Wrekin, and the RAF Museum. Guests can enjoy the gym, swimming pool and sauna (£10 per person, per day), plus dining at the Iron Masters Restaurant. The hotel is fully cashless, with card and contactless payments only.
This hotel is perfect for business trips, with versatile meeting rooms available. All have recently been renovated and equipped with new furniture and ClickShare technology AV. There's also a large onsite car park, further making your trip stress-free. All guests are welcome to use our fully equipped Leisure Club, which includes a swimming pool, sauna, steam room, jacuzzi and gym.
Our hotel offers a fantastic base for both international and domestic travellers, reachable in under an hour from Birmingham Airport. The hotel is well situated for those looking to explore the Shropshire Hills - an Area of Outstanding Natural Beauty.
Welcome to Mercure Telford Centre Hotel, where comfort meets convenience. Our team is thrilled to make your stay exceptional. Discover unparalleled service, exquisite amenities, and a warm ambiance. Your unforgettable experience begins here.
Kyle Griffiths, Hotel Management
Hotel extras
Town centre location with easy access to M54 motorway
Large and versatile meeting space for up to 400 people
Pet-friendly
Leisure Club includes Pool, Jacuzzi, Sauna, Steam Room, Weight and Cardio Room [Charges Apply]
Contemporary restaurant and bar showing live sports channels and an area with pool tables
Our accommodation(s)
Book this hotel
Page 1 out of 2, Room 1 :
Classic room - 1 double bed
, Room 2 :
Classic room - 2 single beds
Room
Classic room - 1 double bed
Photo out of - Classic room - 1 double bed
Locally inspired Classic Room with king bed, complimentary WiFi, laptop safe, rain fall shower, 40" flat screen TV with Freeview.
Relax in one of our spacious Privilege Rooms with an en suite bathroom, Superking bed free WiFi, work desk with lamp, tea and coffee making facilities with an espresso machine and mini refrigerator with soft drinks and water.
Enjoy our comfortable room with wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, king bed, telephone, television and other standard room features. Audible, visual and vibrating fire alarms are available on request.
Page 1 out of 1, Access & Transport 1 :, Access & Transport 2 :
M54 JUNCTION 5
Highway exit
Access:
1.13 km / 0.7 mi3 min drive
Telford Central
Railway station
Access:
1.93 km / 1.2 mi14 min walk / 5 min drive
Wolverhampton Railway Station
Railway station
Access:
30.57 km / 19 mi30 min drive
Birmingham Airport (BHX)
Airport
Access:
68.38 km / 42.5 mi47 min drive
Manchester Airport (MAN)
Airport
Access:
109.41 km / 68 mi1 hrs
20 min drive
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Royal Air Force Museum
Museums
RAF Cosford
Other attractions
Shropshire Climbing Club
Sports centre
Caynton Caves
Tourist attraction
Telford International Centre
Other attractions
Ironbridge Gorge Museums
Museums
Hoo Farm - Zoo & Dinosaur World
Zoo
Blists Hill Victorian Town
Museums
Page out of
Shropshire Hills AONB
National park
Ironbridge Gorge Victorian Town
National park
The Wrekin
National park
Telford Town Park
Park
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Iron Masters Bar (on-site)
Bar
Access:
0 m / 0 mi
Iron Masters (on-site)
Restaurant and cafe district
Access:
0 m / 0 mi
Telford Town Centre
Shopping centre/mall
Access:
480 m / 0.3 mi8 min walk / 2 min drive
Wolverhampton Town Centre
Shopping district
Access:
24.14 km / 15 mi20 min drive
Shrewsbury
Shopping district
Access:
24.14 km / 15 mi21 min drive
Church Stretton
Shopping district
Access:
35.4 km / 22 mi32 min drive
Birmingham Town Centre
Shopping district
Access:
37.01 km / 23 mi40 min drive
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
153 rooms
4 rooms for people with reduced mobility
One family room
23 connecting rooms
153 non-smoking rooms
7 floors
Languages spoken at the hotel
English
Polish
Reduced mobility Facilities
100% Non Smoking Property
Laundry / Valet Services
Dry cleaning / Ironing
Entertainment
Pool Table
Lounge
Waiting area or lounge
Wi-Fi
High Speed WiFi
WiFi at the hotel
Air conditioning
Desk equipment available
Plugs and converters available on desks
Check In & Check-out facilities
Express check-in
Express check-out
Luggage storage
Luggage storage
Pets
Pets allowed
Additional charge
Pets allowed. Please let us know prior to your arrival.
Catering
One Restaurant
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Breakfast à la carte
Children
Business
9 Meeting rooms
Well-being
Indoor heated pool
Covered
On site
Fitness Centre
On site
Jacuzzi/Whirlpool bath
Additional charge
Sauna room
Additional charge
On site
Outdoor parking
Public
130 parking spaces
Parking opened 24/7
Parking pricing: 10GBP10GBP Per day
Parking for a month
Parking for a week
Vehicles
Motorcycle places
Truck parking
Bus parking
Security
Well-lit parking
Video surveillance in parking
Parking equipped with lights
Accessibility
Accessible parking
IRON MASTERS
Photo out of - IRON MASTERS
Our onsite restaurant prides itself on its choice of quality dishes, many using the finest British ingredients. Tuck into regional favourites using produce from sustainable sources, or choose from various vegetarian, gluten-free and children's options.
Cooking style
Regional
Capacity
125
Accessibility
Accessible service
Forge Gate, Telford Centre, TF3 4NA Telford, United Kingdom
Our onsite restaurant prides itself on its choice of quality dishes, many using the finest British ingredients. Tuck into regional favourites using produce from sustainable sources, or choose from various vegetarian, gluten-free and children's options.
IRON MASTERS BAR
Photo out of - IRON MASTERS BAR
Unwind at the end of the day by grabbing a drink in the Iron Masters Bar. Many beverages are available, including beers, wines, cocktails and soft drinks.
Unwind at the end of the day by grabbing a drink in the Iron Masters Bar. Many beverages are available, including beers, wines, cocktails and soft drinks.
3 breakfasts
Photo out of - Breakfast
We offer a range of breakfast options to cater for all tastes. Fresh fruits, pastries and a cooked full English are available daily. We also serve tea, coffee and refreshing juices so you can start your day the right way.
Buffet
Services
Hot Breakfast
Breakfast à la carte
Services
Hot Breakfast
Children
Services
Hot Breakfast
We offer a range of breakfast options to cater for all tastes. Fresh fruits, pastries and a cooked full English are available daily. We also serve tea, coffee and refreshing juices so you can start your day the right way.
Pool
Photo out of - Pool
Immerse yourself in our indoor heated pool, complete with a relaxing jacuzzi and sauna. Perfect for year-round enjoyment, the pool area offers a warm, tranquil escape where you can unwind and rejuvenate.
Indoor heated pool
Enjoy full use of our leisure facilities, including the heated indoor pool, fitness centre, sauna and jacuzzi, for just £10 per person, per day.
Location
On site
Pool features
Indoor pool
Heated Pool
Immerse yourself in our indoor heated pool, complete with a relaxing jacuzzi and sauna. Perfect for year-round enjoyment, the pool area offers a warm, tranquil escape where you can unwind and rejuvenate.
Fitness center
Photo out of - Fitness center
Stay fit in our fully-equipped gym, featuring plenty of exercise machines, a variety of free weights, and a punch bag for boxing enthusiasts. Whether you're into cardio, strength training, or a quick workout, our gym caters to all fitness needs.
Fitness Centre
Additional charge
Stay fit in our fully-equipped gym, featuring plenty of exercise machines, a variety of free weights, and a punch bag for boxing enthusiasts. Whether you're into cardio, strength training, or a quick workout, our gym caters to all fitness needs.
Location
On site
Fitness equipment
Free weights
Exercise Bike
Strength equipment
Fitness machines
Weight machine
Exercise bikes
Wellness services and equipments
Jacuzzi/Whirlpool bathAdditional charge
Sauna roomAdditional charge
Stay fit in our fully-equipped gym, featuring plenty of exercise machines, a variety of free weights, and a punch bag for boxing enthusiasts. Whether you're into cardio, strength training, or a quick workout, our gym caters to all fitness needs.
From intimate gatherings to grand celebrations, our versatile spaces and attentive team are dedicated to bringing your vision to life. Let us help create a wedding day filled with love and magic.
From intimate gatherings to grand celebrations, our versatile spaces and attentive team are dedicated to bringing your vision to life. Let us help create a wedding day filled with love and magic.
Very nice hotel and very friendly staff too, unfortunately I can't rate the changing rooms as they need a good makeover desperately and also the swimming pool area as the ceiling tiles were water stained and in need of replacing, but as the hotel I found it very clean and a nice place to relax and have a drink, breakfast 10 out of10
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 5.0/5
Sebastian C.
Business
-
Confirmed reviews ALL
Great experience overall. We love the place.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 2.0/5
Akhil G.
Business
-
Confirmed reviews ALL
Below average. I generally stay in Vovo its better
Thank you for sharing your feedback. We’re sorry to hear that the size and lighting of the room, as well as the view, did not meet your expectations. We understand that having a limited view and visible air-conditioning equipment can affect the overall experience.
We also appreciate your comments regarding breakfast. While we aim to provide a good selection of breakfast options, we’re sorry it felt too limited during your stay. Your feedback has been noted and will be shared with the relevant team as we continue to look for ways to improve.
Thank you again for your honest feedback, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.
Customer review rating 4.5/5
Peter &. J. F.
Couples
-
Confirmed reviews ALL
We had a very enjoyable stay at a well run hotel. The staff were very friendly and helpful.
One small point, the breakfast on the Tuesday morning was a bit chaotic with food running out due to volume of quantities that guest were eating!
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 3.0/5
Louise W.
Solo
-
Confirmed reviews ALL
Sadly noisy talking neighbours between 1.45am and 4.15am -despite being asked by Reception to be quieter. I will always check for communicating doors from now on. Couldn’t sleep because of their loud discussions - made my day of competitive sports really difficult. Not a great experience
Dear Guest,
Thank you for taking the time to share your feedback.
Sincerely,
Mercure Telford Centre Hotel
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 5.0/5
Sebastian C.
Business
-
Confirmed reviews ALL
Great experience overall. We love the place.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 2.0/5
Akhil G.
Business
-
Confirmed reviews ALL
Below average. I generally stay in Vovo its better
Thank you for sharing your feedback. We’re sorry to hear that the size and lighting of the room, as well as the view, did not meet your expectations. We understand that having a limited view and visible air-conditioning equipment can affect the overall experience.
We also appreciate your comments regarding breakfast. While we aim to provide a good selection of breakfast options, we’re sorry it felt too limited during your stay. Your feedback has been noted and will be shared with the relevant team as we continue to look for ways to improve.
Thank you again for your honest feedback, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.
Customer review rating 4.5/5
Peter &. J. F.
Couples
-
Confirmed reviews ALL
We had a very enjoyable stay at a well run hotel. The staff were very friendly and helpful.
One small point, the breakfast on the Tuesday morning was a bit chaotic with food running out due to volume of quantities that guest were eating!
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 3.0/5
Louise W.
Solo
-
Confirmed reviews ALL
Sadly noisy talking neighbours between 1.45am and 4.15am -despite being asked by Reception to be quieter. I will always check for communicating doors from now on. Couldn’t sleep because of their loud discussions - made my day of competitive sports really difficult. Not a great experience
Dear Guest,
Thank you for taking the time to share your feedback.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 3.5/5
Richard R.
Solo
-
Confirmed reviews ALL
All fine, good food. However a lot of black mould in bathroom- all over ceiling. Some folks are allergic to this, there’s news stories of kids dying in council houses with mould. Shouldn’t be a room let out with that amount of mould around. Other areas of hotel need some maintenance too. Worth upping maintenance checks, stuff like this puts off return visits
Dear Richard R.,
Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 3.5/5
Judith E. C.
Couples
-
Confirmed reviews ALL
Comfortable, clean, and nicely laid out breakfast and staff were very pleasant.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 5.0/5
Marta S.
Friends
-
Confirmed reviews ALL
Reception staff was lovely and friendly .
Staff at bar are was aswell very friendly .And special well done for bar staff Agnieszka :)
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 5.0/5
Coull R.
Business
-
Confirmed reviews ALL
The room was clean. The furnishings all worked and were well maintained. The staff were friendly and helpful.
I liked having multiple USB sockets in the room for charging multiple devices. I enjoyed not having a shower curtain while I showered.
Dear Guest,
Thank you for taking the time to leave us such a great review. We are delighted to hear that you enjoyed your stay with us and really appreciate your feedback.
Just to clarify regarding the bathroom, the room you stayed in features a walk-in shower, which is designed with a glass shower screen rather than a fully enclosed shower.
We hope to have the pleasure of welcoming you back to the hotel again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 4.0/5
Christopher W.
Couples
-
Confirmed reviews ALL
Good location. Comfortable room.
Restaurant area needs a major renovation. Seating plan with tables pushed against long benches does not provide comfortable access or seating position. Tables were old and worn. Hygiene was lacking - for example, observed breakfast tables were given wipe over - using the same cloth on every table. Then when table was re-laid with new items - cups were put face down onto the table surface - so when the table was used by next set of customers - the cups were actually stuck to the table when lifting to use.
Dear Christopher W.,
Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 4.5/5
Pete K.
Business
-
Confirmed reviews ALL
Fantastic front of house, excellent service and amenities all around
Thank you for your fantastic feedback! We’re delighted to hear that you enjoyed the excellent service, amenities, and friendly front-of-house team.
We’ll be sure to share your kind comments with the team. We look forward to welcoming you back to the hotel again soon!
Customer review rating 5.0/5
Susan W.
Solo
-
Confirmed reviews ALL
I enjoyed my stay at the Mercure Telford hotel it was comfortable and very clean would definitely stay again
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 5.0/5
Malcolm P.
Business
-
Confirmed reviews ALL
All staff excellent
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 4.0/5
Emma &. E. J.
Friends
-
Confirmed reviews ALL
The staff were friendly and helpful. The rooms were well equipped and comfortable. The breakfast was delicious with a good choice. My only negative was that the pool and jacuzzi were a bit small.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 4.5/5
Geoffrey D.
Friends
-
Confirmed reviews ALL
Comfortable stay , lovely friendly and helpful staff, great bar with a super atmosphere.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 5.0/5
Jodie M.
Business
-
Confirmed reviews ALL
Was here for a work conference, venue is great and comfy. The staff are friendly also, looking forward to returning next year.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 4.0/5
Andy K.
Solo
-
Confirmed reviews ALL
Good for TIC. Air-con didnt work. Decent staff. Reasonable price. Food was good. Good sized room. Weak flush.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Mercure Telford Centre Hotel
Customer review rating 2.5/5
Isaac N.
Business
-
Confirmed reviews ALL
Basic, very basic/limited breakfast.
Stained towels provided.
Thank you for taking the time to share your feedback. We’re sorry to hear that the breakfast selection did not meet your expectations and that the towels provided were not up to our usual standards.
We take cleanliness and guest comfort very seriously, and we will review these points with our housekeeping and breakfast teams to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
Customer review rating 2.0/5
Katrina T.
Business
-
Confirmed reviews ALL
I had arranged an over night stay in your hotel. One of your receptionist (slick down shoulder length blonde hair half up in a ponytail and the half down neck length). I found her abrupt and showed a disliking towards me which is weird. I spoke to her politely despite feeling very tired when I arrived.
I also waited over 1 hour before my dinner arrived. As I walked past the reception area returning to the hotel room. That same receptionist looked at me sharply while holding her mobile phone. I found her unpleasant, not welcoming at all.
The pillows were also worn out and I didn’t get a good night sleep.
Thank you for sharing your feedback. We’re very sorry to hear that your experience with our reception service and the delay with your dinner left you feeling unwelcome and disappointed. This is certainly not the level of service we aim to provide, and we will address your comments with the relevant teams.
We also apologise that the condition of the pillows affected your sleep, and we’ll ensure this is brought to the attention of our housekeeping team.
We appreciate your honest feedback and hope we can provide you with a much better experience should you choose to stay with us again.
Customer review rating 3.5/5
David J.
Business
-
Confirmed reviews ALL
The hotel itself is fine. It's well located for what I needed, and the room itself was quite nice but, I found it very small. The TV seemed bigger than the room in fact! And as a side note, if you're going to have a massive TV, at least have one that can do HD channels.
The shower was a walk-in style one which was nice, but you could see that the tiles needed a little attention.
The wardrobe space as great and the room had its own steam iron and ironing board which is very necessary and was appreciated.
My only few issues and, why I scored it lower are; the food service was very slow, and I couldn't use the pool.
The young chap that served me was polite but, the food took 40 minutes to arrive and when I asked for a drink, another server clearly forgot about me and when I asked for the second time, it still took 10 minutes for it to come and the bar was not even that busy either. And lastly whilst on the subject of drinks, I don't think you should exclude normal coke from your dispenser. I was not impressed at paying a huge price for a bottle of Pepsi just because you have a thing for diet and zero coke. Not everyone likes that rubbish. Do your research; it's bad for you! Mixers should not be costing nearly as much as the spirit itself.
I read that this hotel had its own swimming pool so, after a full day at the office, I was looking forward to going for a quick swim before dinner. However, I did not realise that it was not part of my package, and they wanted £10 extra for a swim in a small pool - I declined of course. So, that was disappointing. I don't think that £330 for 2-days, is cheap so you would think they'd allow you to use the pool! It seemed more steered towards locals who held memberships than it did for hotel guests.
Overall, it's a nice hotel and nice staff. Just a shame about the pool and wait time for food.
Thank you for taking the time to share such detailed feedback following your stay with us. We’re pleased to hear that you found our location convenient, enjoyed the room, and appreciated the wardrobe space, steam iron and ironing board. It’s also lovely to hear your kind comments about our team.
We’re sorry, however, that some aspects of your stay fell short of expectations. We appreciate your comments regarding the room size, TV channels and the condition of the shower tiles, and we will ensure these points are shared with the relevant teams.
We are particularly disappointed to hear about the delays with your food and drinks service. Waiting 40 minutes for your meal and then having to follow up regarding your drink is certainly not the level of service we aim to provide. Your feedback will be discussed with our food and beverage team so that we can improve.
We also understand your disappointment regarding the additional charge for pool access. We appreciate that this was frustrating, particularly when you were looking forward to relaxing after a long day. We will take your comments on board regarding how our pool access and charges are communicated to hotel guests.
Thank you again for your honest feedback. We’re glad that you enjoyed aspects of your stay and found our staff pleasant, but we’re sorry that the service delays and pool arrangements affected your overall experience. We hope to have the opportunity to welcome you back and provide you with a much-improved stay.
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Other web-users rate our hotel
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Frequently asked questions
Mercure Telford Centre Hotel is located at Forge Gate, Telford Centre, TF3 4NA, United Kingdom. We are situated in the town centre, just a 14-minute walk or 5-minute drive from Telford Central railway station and an 8-minute walk from Telford Town Centre shopping mall. Nearby attractions include the Shropshire Hills, Ironbridge, and the RAF Museum.
Mercure Telford Centre Hotel offers a variety of accommodation options to suit your needs:
Classic room - 1 double bed (with king size bed)
Classic room - 2 single beds
Privilege room - 1 king size bed
Accessible room - 1 double bed (with king bed)
Standard Room - 2 single beds
We also provide connecting rooms and a family room for those traveling with loved ones.
At Mercure Telford Centre Hotel, we offer a range of amenities including:
Free Wi-Fi and onsite car park (additional charges)
Breakfast buffet and room service
Iron Masters restaurant and Iron Masters Bar
Indoor heated pool, sauna, jacuzzi, and Fitness center (additional charges)
Wheelchair accessibility and meeting rooms
Pets welcome (additional charges) and wedding venue
You can dine at Iron Masters, our onsite restaurant serving regional cuisine with vegetarian, gluten-free, and children's options. For drinks, the Iron Masters Bar offers a selection of beers, wines, cocktails, and soft drinks in a lobby bar setting. We also provide a daily breakfast buffet featuring fresh pastries and a full English breakfast, as well as 24-hour room service.
At Mercure Telford Centre Hotel, check-in is available from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Mercure Telford Centre Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Mercure Telford Centre Hotel using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed at Mercure Telford Centre Hotel for an additional fee. Please let us know prior to your arrival if you plan to bring your pet.
Mercure Telford Centre Hotel features nine versatile meeting rooms that can accommodate up to 475 people. Our largest space covers 372 square meters and all rooms are equipped with new furniture and ClickShare technology AV. High-speed Wi-Fi is also available throughout the hotel for your business needs.
Mercure Telford Centre Hotel is a wonderful venue for weddings and events, offering versatile spaces that can accommodate up to 300 guests for banquets. Our attentive team is dedicated to bringing your vision to life, whether you are planning an intimate gathering or a grand celebration.
Mercure Telford Centre Hotel is a wheelchair accessible hotel featuring four rooms specifically designed for people with reduced mobility. These accessible rooms include wheelchair turning space, alarm cords, wheel-in showers, and bathroom grab rails. We also offer accessible parking and accessible service in our restaurant.
Yes, Mercure Telford Centre Hotel allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Mercure Telford Centre Hotel, you can reach the following landmarks on foot:
Telford Town Centre shopping mall: 8 minutes
Telford Central railway station: 14 minutes
Mercure Telford Centre Hotel features a Leisure Club with an indoor heated pool, jacuzzi, sauna, and steam room. While specific spa treatments are not listed, these facilities provide a tranquil escape for rejuvenation. Additional charges apply for the use of these wellness amenities.
For business travelers, Mercure Telford Centre Hotel provides nine versatile meeting rooms equipped with ClickShare technology AV and free Wi-Fi throughout the property. Each room features a business desk with an adjustable lamp, and we offer a large onsite car park for easy access. You can also enjoy a full English breakfast buffet to start your workday.
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