Mercure Telford Centre Hotel 4 stars
Customer review rating (ALL Rating) 4.0/5 342 reviews
Forge Gate, Telford Centre
TF3 4NA TELFORD
BIRMINGHAM INT At 75km / 47 miles
M54 JUNCTION 5 At 1km / 0 miles
TELFORD CENTRAL At 1km / 1 miles
Check-in from - Check out up to
We pride ourselves on offering a good choice of quality dishes using the finest local British ingredients where possible. We always try to source produce from sustainable sources and the provenance and traceability of our food is vitally important to us.
Our guest reviews
100% genuine reviews from our guestsFind out more
Relaxing stay at the Mercure Telford Hotel
TripAdvisor rating 5.0/5
andrewhY8296LH Business - TripAdvisor review
I regularly stay at this hotel & I find the reception staff excellent!!! Steph, Emma & Izzy are always friendly & helpful. The restaurant & it’s staff are excellent also. The hotel has a lovely pool, gym & spa, the staff can’t do enough for you.
Excellent for regular stays with helpful and friendly staff.
TripAdvisor rating 5.0/5
GrahamB1883 Business - TripAdvisor review
As a regular visitor, I appreciate the friendly welcome from the front desk and their help with any booking issues I have. Special thanks to Steph, Emma and Melissa and all the others who look after me. Rooms are always clean and serviced, good breakfast and central location for other services.
Fantastic food and beautiful clean apartment
Customer review rating 5.0/5
David J. Business - Confirmed reviews ALL
One of the best hotels in the area for everything you need while travelling
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel
Small room, tired leisure facilities - Friendly Staff
Customer review rating 3.0/5
Hannah Business - Confirmed reviews ALL
Incredibly small room without aircon. Leisure facilities were tired and dated. Staff were incredibly friendly and nice though.
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel
Horrible night, never again.
TripAdvisor rating 1.0/5
Eamonn F Solo travel - TripAdvisor review
The place looks nice and the public areas are modern and clean HOWEVER I checked in shortly after midnight and was given a room that had been baking in the sun all day without air con or even an open window. It was impossible to sleep or even sit comfortably in the room, when I told staff they didn’t have any interest whatsoever, oh we planning on getting air con in more rooms. I came down and sat in the lobby from 7am and sat in the lobby until 9, by then the inside of the window was too hot to keep your hand on. Never again, terrible night.
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