Mercure Telford Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 462 reviews

Best price
guarantee
Mercure Telford Centre Hotel - Image 1
Mercure Telford Centre Hotel - Image 2
Mercure Telford Centre Hotel - Image 3
Mercure Telford Centre Hotel - Image 4
Forge Gate, Telford Centre, TF3 4NA TELFORD, United Kingdom

Description

Hotel extras

  • Town centre location with easy access to M54 motorway

  • Large and versatile meeting space for up to 400 people

  • Pet-friendly

  • Leisure facilities including swimming pool, jacuzzi and gym

  • Contemporary restaurant and bar showing live sports channels and an area with pool tables

Our accommodation(s)

Hotel location

Mercure Telford Centre Hotel

Forge Gate, Telford Centre
TF3 4NA TELFORD
United Kingdom

GPS:52.68128, -2.446585

Telephone
Fax +44 1952 217681

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Iron Masters

Our onsite restaurant prides itself on its choice of quality dishes, many using the finest British ingredients. Tuck into regional favourites using produce from sustainable sources, or choose from various vegetarian, gluten-free and children's options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  462 reviews

TripAdvisor Rating  4.2/5  513 reviews

Certificate of excellence 2025

brillient

TripAdvisor rating 5.0/5

Emma F TripAdvisor review

we had a lovely meal, Yuen was our server, she was very helpful and made sure we had everything we wanted. She came and checked up on us efficiently

Dear emmafM4718GL, Thank you for taking the time to share your lovely feedback following your recent meal with us at Mercure Telford Hotel. We’re delighted to hear that you enjoyed your meal and that Yuen provided such helpful and attentive service. Ensuring our guests have everything they need and checking in at the right moments is something we take great pride in, and your kind comments will be passed on to her and the wider team. We hope to welcome you back again soon for another enjoyable dining experience. Sincerely, Kyle Griffiths, General Manager

Good experience

TripAdvisor rating 5.0/5

Dave D TripAdvisor review

Great stay at the Mercure Telford Hotel. Clean, comfortable rooms with excellent housekeeping standards throughout. Friendly, helpful staff and a perfect town-centre location. Breakfast was good and well organised. Would definitely stay again and highly recommend.

Dear F4954MYdaved, Thank you very much for your wonderful review of Mercure Telford Hotel. We’re delighted to hear that you enjoyed a clean and comfortable stay, and that our housekeeping standards, breakfast service, and central location met your expectations. Your kind comments about our friendly and helpful team are especially appreciated and will be shared with them. Thank you for your recommendation—we truly value your support and look forward to welcoming you back again in the future. Sincerely, Kyle Griffiths, General Manager

Pleasant Experience

TripAdvisor rating 5.0/5

Andrew S TripAdvisor review

Decent food. Good, generous portion sizes. Swift but not rushed. Friendly, attentive service from staff (shout out to Yuen!)

Dear Andrew S, Thank you for sharing your pleasant experience at our hotel. We are delighted to hear that you enjoyed the food, portion sizes, and the attentive service provided by our staff, especially Yuen. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. Best regards, Mercure Telford Centre Hotel

Customer review rating 4.5/5

Iwan P. Couples - Confirmed reviews ALL

Friendly and efficient staff. Ckean room.

Dear Iwan P., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff to be friendly and efficient, and that your room was clean. We appreciate your feedback and hope to welcome you back soon. Best regards, Mercure Telford Centre Hotel

Customer review rating 2.0/5

Lisa W. Business - Confirmed reviews ALL

The welcome was frosty, the room was fine, my evening meal, cod and chips, the cod was not cooked, and slimey.

Dear Lisa W., Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

In partnership with TripAdvisor

Other web-users rate our hotel

  • 584 reviews 8.8/10 Location
  • 1,187 reviews 5.8/10 Room
  • 1,329 reviews 8.7/10 Service
  • 12 reviews 7.7/10 WiFi
  • 559 reviews 4.9/10 Cleanliness
  • 416 reviews 7.6/10 Breakfast
  • 282 reviews 5.1/10 Value
  • 192 reviews 6.4/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.