Mercure Telford Centre Hotel 4 stars

Name: Mercure Telford Centre | Hotel in TELFORD - ALL
Address: Forge Gate, Telford Centre, TELFORD, TF3 4NA, United Kingdom
Telephone: +441952217680
Rating: 4.0

Customer review rating (ALL Rating) 4.0/5 606 reviews

Best price
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Forge Gate, Telford Centre, TF3 4NA TELFORD, United Kingdom

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Mercure Telford Centre Hotel

Hotel for travellers looking for local and authentic experiences

Ideal for those on business or leisure trips, this hotel is centrally located with easy transport links. Nestled at the foot of The Wrekin, the gateway to the Shropshire Hills AONB, this hotel is close to local cultural attractions including Ironbridge Gorge Museum, The Telford International Centre, and Blists Hill Victorian Museum. After a busy day, guests have complimentary access to our onsite leisure facilities, which include a gym and an indoor pool.

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols and provides assurance that these standards are being met in this hotel.

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols and provides assurance that these standards are being met in this hotel.

Kyle Griffiths, Hotel Manager

ALLSAFE approved hotel

Hotel extras

BT Sports showing in Bar Lounge
Pet Friendly
Central Location
Onsite carpark with space for up to 300 vehicles
Fitness centre with heated indoor swimming pool, a jacuzzi, steam room and gym

Our accommodation(s)

Room

Classic room - 1 double bed

2 persons
14 m² / 150 sq ft

Bedding 1 x King size bed(s)

Room

Classic room - 2 single beds

2 persons

Bedding 2 x Single bed(s)

Room

Privilege room - 1 king size bed

2 persons

Bedding 1 x King size bed(s)

Room

Accessible room - 1 double bed

2 persons
14 m² / 150 sq ft

Bedding 1 x King size bed(s)
Accessible room

Room

Standard Room - 2 single beds

2 persons

Views: Garden View or City View

Hotel location

Mercure Telford Centre Hotel

Forge Gate, Telford Centre
TF3 4NA TELFORD
United Kingdom

GPS:52.68128, -2.446585

+44 1952 217680

+44 1952 217681

Railway station
Highway exit

M54 JUNCTION 5

Highway exit

Access: 1.13 km / 0.7 mi 3 min drive

TELFORD CENTRAL

Railway station

Access: 1.93 km / 1.2 mi 14 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Iron Masters

We pride ourselves on offering a good choice of quality dishes using the finest local British ingredients where possible. We always try to source produce from sustainable sources and the provenance and traceability of our food is vitally important to us.

Our guest reviews

Weekend break

Caryl R 12/2/2023 TripAdvisor review

Our stay was lovely, room.was tidy and immaculate and clean. Restruant was amazing we had a luvly warm welcome from Yuen, and again we came back at night to restraunt and service was amazing,nothing was too much trouble for Yuen. Shes is such a lovely person, we had a little chat so we get to know around telford a bit better aswell. Will be coming back again soon. Thank you so.so much Yuen. X

Expensive stay for little reward

Lomac Business - 11/30/2023 Confirmed reviews ALL

Staff pleasant. Breakfast fine. Shower water temperature cold no matter what I did (assume set to cool),.....so on second morning had a body wash instead. Room cold and no easy way to get warm and radiators off. For £356 for a 2 night stay I'll not be staying again.

Dear NICOLA L., Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

cancel booking without agree

Reservation A. Business - 11/30/2023 Confirmed reviews ALL

Other colleague room cancelled somehow and traveller and A. not cancelled. but hotel keep said we cancelled but we haven't got any notification regarding the cancel. End up colleague need to go another hotel which is 30 minute away.

The hotel is not responsible for this issue as explained.

mecure review

Will C 11/30/2023 TripAdvisor review

lovely hotel with amazing comfy beds with amazing showers , breakfast has been on point everytime ive came here! the staff are all wonderful and cheerful especially Shan and Yuen who have always had a massive smile on there face

Dear willcV3580FN, Thank you for taking the time to review Mercure Telford Centre Hotel. We are delighted that you found our beds and showers comfortable, and that our breakfast has been to your satisfaction each time you have visited. It is wonderful to hear that Shan and Yuen have always made you feel welcome with their cheerful personalities. We strive to make sure all of our guests feel as comfortable as possible while staying in our hotel, so it is excellent to hear that we are succeeding in this endeavor. We hope you will visit us again soon! Sincerely, Kyle Griffiths General Manager

Restaurant

volkan y 11/29/2023 TripAdvisor review

Thank you Shan ! We had a very nice dinner thanks to you. Because of you, my family and I will come here often . But we are waiting in line because it is crowded, please find a solution . Thank you so much Shanx

Dear 505volkany, Thank you for your kind words about our restaurant and our team member, Shan. We are delighted that you and your family enjoyed your dinner with us and plan to visit us again. At Mercure Telford Centre Hotel, we strive to provide excellent service for all our guests. We understand how inconvenient it can be waiting in line so we make sure to constantly review our processes to ensure the best experience for everyone. Your feedback is important to us and we will continue to look for opportunities to improve and provide a seamless experience at all times. We look forward to welcoming you back again soon! Sincerely, Kyle Griffiths, General Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

599 reviews 9.5/10 Location
1,358 reviews 6.1/10 Room
1,136 reviews 8.4/10 Service
27 reviews 4.4/10 WiFi
615 reviews 5.8/10 Cleanliness
492 reviews 6.8/10 Breakfast
263 reviews 6.3/10 Value
196 reviews 5.5/10 Wellness Area

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All our hotels in Telford

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.