Mercure Telford Centre Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 561 reviews

Mercure Telford Centre Hotel - Image 1
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Description

Hotel extras

  • Town centre location with easy access to M54 motorway

  • Large and versatile meeting space for up to 400 people

  • Pet-friendly

  • Leisure facilities including swimming pool, jacuzzi and gym

  • Contemporary restaurant and bar showing live sports channels and an area with pool tables

Our accommodation(s)

Hotel location

Mercure Telford Centre Hotel

Forge Gate, Telford Centre
TF3 4NA TELFORD
United Kingdom

GPS:52.68128, -2.446585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Iron Masters

Our onsite restaurant prides itself on its choice of quality dishes, many using the finest British ingredients. Tuck into regional favourites using produce from sustainable sources, or choose from various vegetarian, gluten-free and children's options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  561 reviews

TripAdvisor Rating  4.0/5  378 reviews

Certificate of excellence 2024

Lovely Experience

TripAdvisor rating 5.0/5

Michael O TripAdvisor review

Just finished an absolutely lovely dinner in the hotel restaurant. Great food, great ambiance. Thanks to Dean, very efficient and professional and to Shan (from Hong Kong :) ) for her attentiveness and providing the giggles. Wish we were here longer and well done on the itemised bill debacle. (Tell no one)

Dear michaeloU4840VD, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths, General Manager

Customer Service Excellent

TripAdvisor rating 5.0/5

Jess J TripAdvisor review

I would like to thank all the staff at the Mercure for our memorable stay. We had a function on the Friday evening which was brilliantly organised and the food was excellent all our requests were adhered to , a big thank you to Harry for guiding everything and making it such a success .We then stayed overnight and the room was first class ,clean and comfortable. We also had breakfast which offered a good variety and again the staff were very helpful. I would highly recommend this Hotel and its staff as they always put the customer first.

Dear 121jessj, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths, General Manager

Excellent value for money

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Ideal for a one night stay on a business trip

Dear MICHAEL R., We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

Great place

Customer review rating 5.0/5

Michael R. Families - Confirmed reviews ALL

From start to finish our stay was great and enjoyable.

Dear MICHAEL R., We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

Good clean hotel

Customer review rating 4.0/5

Ian Families - Confirmed reviews ALL

Nice and friendly and attentive staff and a clean and fresh hotel.

Dear IAN K., We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

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Other web-users rate our hotel

  • 624 reviews 9.3/10 Location
  • 1,383 reviews 6/10 Room
  • 1,272 reviews 8.6/10 Service
  • 24 reviews 4.2/10 WiFi
  • 641 reviews 5.3/10 Cleanliness
  • 519 reviews 7.1/10 Breakfast
  • 283 reviews 6.2/10 Value
  • 178 reviews 6.8/10 Pool

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