Novotel London Paddington Hotel 4 stars

Customer review rating 4.4/5 15,644 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel London Paddington
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+ 19 Services
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Room 1

Number of guests
Children's age

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  • I earn Status & Rewards points

  • I can use my Rewards points

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  • I can take advantage of the Members' rate

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel London Paddington

3 Kingdom Street
Sheldon Square
Paddington
W2 6BD
london
united kingdom

Tel: +442072666000

Fax: (+44)207/2666010

Check-in from 14h00

Check out up to 12h00

  • PADDINGTON :  7,18,23,27,159 Paddington or Bishops Bridge Rd

  • PADDINGTON :  4 LINES PADDINGTON

  • By plane

    LONDON CITY At 18.99km / 11.8 miles

  • By plane

    LONDON GATWICK At 55.6km / 34.55 miles

  • By plane

    LONDON HEATHROW At 27km / 16.78 miles

  • By train

    LONDON PADDINGTON At 0.15km / 0.09 miles

GPS :51.519425, -0.180974

Our accommodation(s)

Superior Room with 1 Queensize bed and sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

Superior Room with 1 queen-size bed and doublesofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

Executive Room with 1 Queen-size bed and sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)
Rooms

Our restaurants and bars

ELEMENTS RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)

Lunch

11:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 150

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel London Paddington

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

15,644 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,019 reviews

Excellent experience.

TripAdvisor rating 4.0/5

Journey01682614328 16/10/2020 TripAdvisor review

Everything about Novotel is always excellent. Warm welcome and excellent customer services. Great location connecting whatever you may need. Gili gave a first class service and friendliness. You are a great asset to your bosses. Thank you. Henry and rest of the team, you made us unique and at home. Novotel Paddinton is the place.

Dear Journey01682614328, Many thanks for your kind review. We are delighted to learn that you have enjoyed your stay. Gili, Henry and the whole team here at Paddington look forward to welcoming you again very soon! Kind regards, Paulo Bernini - Operations Manager.

Staff was excellent. Room was very clean. Room service was prompt.

Customer review rating 4.4/5

Anonymous Families - 13/10/2020 Confirmed reviews ALL

We had a wonderful stay. The staff made it especially pleasant. They went out of their way to make our stay comfortable, even delivering breakfast early so that we could eat before our flight. Thank you!

Points not added again

Customer review rating 4.4/5

Mjo Business - 12/10/2020 Confirmed reviews ALL

Whenever I stay with you I get no Accor points. I am told by reception and when I book that I will but they never appear. What have I misunderstood?

Return stay great service

Customer review rating 4.4/5

Jules Couples - 11/10/2020 Confirmed reviews ALL

Returned here after staying last year. Was celebrating my 50th birthday and received a loved London gift , cake & 2 beauty products Received excellent service from reception and COVID measures taken made us feel very safe Great location for hopping onto the train and navigating round London on our stay

The best choice

Customer review rating 4.4/5

Ioannis Solo - 10/10/2020 Confirmed reviews ALL

Brilliant people, great location, very safe!

Fab location, clean and tidy.

Customer review rating 4.4/5

Al… Business - 10/10/2020 Confirmed reviews ALL

Was a bit cold and the thermo didn't make any difference.

Great Stay

Customer review rating 4.4/5

A J. M. Couples - 10/10/2020 Confirmed reviews ALL

Can't fault anything about our stay. The staff were wonderful and very accommodating. The facilities are great too.

Good location

Customer review rating 4.4/5

Mahmood R. Families - 07/10/2020 Confirmed reviews ALL

Everything good specially gym and swimming pool .

Good location, easy to find and get to, quiet

Customer review rating 4.4/5

Rebekah Couples - 05/10/2020 Confirmed reviews ALL

Really lovely stay, we felt welcome and safe especially during these uncertain times. Great location and easy to find. Would definitely stay again.

Staff very friendly and helpful

Customer review rating 4.4/5

Peter H. Business - 26/09/2020 Confirmed reviews ALL

Staff very quick, very polite all wearing face masks and most importantly the rooms clean

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henry Langlais Conference & Events Sales Manager

Great stay

Customer review rating 4.4/5

Karen B. Couples - 22/09/2020 Confirmed reviews ALL

Staff very welcoming and friendly

Dear Ms B., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henry Langlais Conference & Events Sales Manager

Extremely well located

Customer review rating 4.4/5

Pn Friends - 21/09/2020 Confirmed reviews ALL

One night stay in excellent room. Whole hotel spotlessly clean and Covid rules well thoughts out

Dear Mr N., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henry Langlais Conference & Events Sales Manager

Great location, excellent service

Customer review rating 4.4/5

P. Couples - 21/09/2020 Confirmed reviews ALL

Very nice hotel, great staff, excellent breakfast. Location superb for Paddington and Little Venice etc. COVID safe and well organised. Super comfy beds too. Not much of a view and toilet/bathroom location a bit odd

Pleasant return

Customer review rating 4.4/5

David Families - 15/09/2020 Confirmed reviews ALL

We have stayed at Paddington several times before but not previously with the C19 restrictions. Breakfast could be improved by cooking to order, as with the reduced visitor numbers the food dried out under the buffet lamps. Once we realised we now had to ask for things in the room eg fresh towels, toilet rolls etc the staff supplied them quickly. We will be back soon.

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also taken note of your comments regarding the breakfast service, and we will be adding an A La Carte plated option for breakfast starting from today. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henry Langlais Conference & Events Sales Manager

good stay

Customer review rating 4.4/5

Lewis M. Business - 23/03/2020 Confirmed reviews ALL

Nice stay, enjoyed the gym, restaurant and also the treat left in my room - really appreciate it!!

Dear LEWIS M., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

Lovely modern hotel

Customer review rating 4.4/5

E. B. Friends - 22/03/2020 Confirmed reviews ALL

Overnight stay with friends

Dear B. E., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

Well located

Customer review rating 4.4/5

Susan Friends - 21/03/2020 Confirmed reviews ALL

Excellent with one proviso. The water pressure in the basin was almost non- existent

Dear SUSAN R., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

Outstanding staff who went above and beyond. So welcoming

Customer review rating 4.4/5

Julia G. Friends - 20/03/2020 Confirmed reviews ALL

Considering the circumstances with COVID19 making the hotel quiet, we were made to feel extremely welcome with a highly appreciated surprise in the room. The breakfast had a huge range and staff greeted us with smiles all round!

Dear JULIA G., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could share your experience with other travellers in Tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

Well located

Customer review rating 4.4/5

Anonymous Families - 19/03/2020 Confirmed reviews ALL

Not good enough

Dear VILHJMUR SVEINN B., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

Fantastic Service

Customer review rating 4.4/5

Leanne Solo - 19/03/2020 Confirmed reviews ALL

Had a wonderful stay here, well located, staff are so friendly and accomodating. Nothing was to much trouble

Dear LEANNE B., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

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