Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.2/5 2,318 reviews

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Description

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

Our accommodation(s)

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Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD LONDON
United Kingdom

GPS:51.519046540144, -0.1825473208714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

No.3 Restaurant

Welcome to No.3 Restaurant & Bar at Novotel London Paddington. Indulge in our stylish, vibrant bar and restaurant serving international cuisine with a colourful variety of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,318 reviews

TripAdvisor Rating  4.0/5  3,272 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.5/5

Pete M. Solo - Confirmed reviews ALL

Problems solved almost immediately. Very comfortable and quiet. Friendly staff.

Basic and expensive

Customer review rating 3.5/5

Linda Business - Confirmed reviews ALL

Basic hotel, nice staff, good food, and great location. Terrible bed and pillows. You seriously need to improve your pillows at least, it's the worst I had and I sleep in hotels quite often. Comfort is number 1 priority and you lose to any premier inn. No body lotion or conditioner. For the price I was expecting more.

Room for improvement

Customer review rating 2.0/5

B. Business - Confirmed reviews ALL

Despite the fantastic location to businesses next door and promising lobby, the rooms are the reason to never return. The furniture is dated, the carpets have multiple stains (I was grateful for the provided slippers), but the worst part was the lack of cleaniness of the bedding and bathroom. Upon pulling the bed sheets open, there were many hairs. Same for the bathroom. I was accomodated a different room. The bathroom in the new room also showed multiple hairs, in the sink and in the bath. I don’t believe I will return to this hotel again, which is really a shame as the location is perfect

Well located hotel.

Customer review rating 4.0/5

Bridget A. Couples - Confirmed reviews ALL

I chose this hotel as it was conveniently located near Paddington station. Check in was fuss free and efficient. My only criticism was the design of the room. The toilet is located on the entrance to the room a distance from the bathroom making the washing of your hands inconvenient. The cupboard was only able to hold a couple of winter coats. One drawer was provided. We now understand what the phrase living out of a suitcase meant. I understand that a renovation will be undertaken please take into account that guest that stay like us for seven days need more storage space. Also I do understand the concept of sustainability but having to request your room to be cleaned each day is something I have never experienced in years of traveling. Also rooms can only be cleaned in the afternoon. We go out in the morning returning after sightseeing tired to return to a messy room only to have to leave the room to enable the maid to clean. After staying here I believe that if you are on business it would be an excellent hotel to stay but if on a holiday would choose another hotel.

Good Location ,

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Hotel is well located has most of the amenities you could need . Even though they are u dergoing renovations which look to be nearly complete

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Other web-users rate our hotel

  • 1,498 reviews 9.6/10 Location
  • 1,773 reviews 5.5/10 Room
  • 1,523 reviews 8.4/10 Service
  • 29 reviews 7/10 WiFi
  • 817 reviews 8.3/10 Breakfast
  • 640 reviews 6.1/10 Cleanliness
  • 313 reviews 5/10 Value
  • 308 reviews 7.2/10 Pool

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