Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.3/5 2,261 reviews

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
United Kingdom

GPS:51.519046540144, -0.1825473208714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Gourmet Bar

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,261 reviews

TripAdvisor Rating  4.0/5  3,166 reviews

Certificate of excellence 2023

Excellent location.

Customer review rating 4.5/5

Bruce B. Couples - Confirmed reviews ALL

Stayed for 3 nights. Location near Paddington Station was excellent.

Lovely hotel, even lovelier staff

TripAdvisor rating 5.0/5

Sezbug_UK Families - TripAdvisor review

As a wheelchair user, I emailed in advance to see if there were any arrangements necessary for my stay. They kindly advised that blue badge holders can park at the hotel. I sent through a copy of the pass and it was added to the booking. The hotel was clean and comfortable, lovely and contemporary. The children and my husband enjoyed the pool, which was an exciting bonus for our trip. Our room was comfortable and spotlessly clean. We didn’t need an accessible room as I can transfer from wheelchair to crutches, so the step up to the shower on our room may be problematic for some with mobility issues. It was lovely to have a bath in the room too. The thing that really set our stay apart was the staff, they were so accommodating and helpful and just couldn’t do enough to help us. Thank you for making our stay really special!

Well Located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL


Well located - seervice minded staff - good rooms and facilities -

Customer review rating 4.5/5

John N. Families - Confirmed reviews ALL

We have visited the hotel in Paddington serveral times and we have always been very satisfied

Excellent service

Customer review rating 5.0/5

Excellent Families - Confirmed reviews ALL

Staff were so polite and helpful and went the extra mile for us.

Dear NICOLE C., We very much appreciate your comments regarding your stay at the Novotel London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could share your experience with other travellers in Tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

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Other web-users rate our hotel

  • 1,356 reviews 9.5/10 Location
  • 1,654 reviews 6/10 Room
  • 1,563 reviews 8.6/10 Service
  • 29 reviews 7.1/10 WiFi
  • 816 reviews 8.4/10 Breakfast
  • 705 reviews 6.4/10 Cleanliness
  • 467 reviews 7.6/10 Pool
  • 185 reviews 6.8/10 Wellness Area

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