Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.3/5 2,183 reviews

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3 Kingdom Street, Sheldon Square, Paddington, W2 6BD LONDON, United Kingdom

Description

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

Our accommodation(s)

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Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD LONDON
United Kingdom

GPS:51.519046540144, -0.1825473208714

Telephone
Fax +44 20 7266 6010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

No.3 Restaurant

Welcome to No.3 Restaurant & Bar at Novotel London Paddington. Indulge in our stylish, vibrant bar and restaurant serving international cuisine with a colourful variety of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,183 reviews

TripAdvisor Rating  4.2/5  3,336 reviews

Customer review rating 4.0/5

Arild Y. Families - Confirmed reviews ALL

Good location, great breakfast. Friendly staff:)

Dear Arild Y., Thank you for your positive feedback regarding our location, breakfast, and staff. We hope to see you again in the near future. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 3.5/5

Okka K. Couples - Confirmed reviews ALL

I stayed at Novotel London Paddington and found the surroundings very pleasant and comfortable. The location is excellent, being very close to the train station, which made getting around extremely convenient. However, the carpet in the room had an ugly stain and not refill for breakfast coffee which detracted from an otherwise enjoyable stay. Overall, a nice hotel with a great location, but some attention to cleanliness would improve the experience.

Dear Okka K., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our surroundings pleasant and our location convenient. We recognize your concerns about the carpet cleanliness and would like to inform you that refurbishment of rooms is currently in progress to enhance guest comfort. We hope to see you again in the near future. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 4.0/5

Salvador A. R. Business - Confirmed reviews ALL

Business travel. I most of the time choose Novotel for convenience.

Dear Salvador A. R., Thank you for your feedback. We are pleased to hear that you had a good experience during your stay. Your comments regarding the gym have been duly noted. We hope to see you again in the near future. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 0.5/5

Amanda S. Business - Confirmed reviews ALL

I have stayed here several times because of its proximity to the office however there is nothing special about this hotel. The staff are ok at best, the rooms are small, the amenities hit and miss and the food is occasionally ok. Have started using Hilton and Hotel Indigo more where attention to detail and staff attitude far exceeds the Novotel.

Dear Amanda S., Thank you for your feedback regarding your recent stay. I regret to learn that your experience did not meet your expectations, particularly in terms of service and amenities. Your comments are valuable and will be shared with our team as we continuously strive to enhance our guest experience. If you decide to stay with us again in the near future, please feel free to email me directly so that I can personally look into your stay and ensure everything is arranged to your comfort. Warm regards, Ihjas Abdulla Guest Experience Manager ih…

Customer review rating 3.0/5

Paul M. Business - Confirmed reviews ALL

The room was too hot and I did not find the pillows to be comfortable.

Dear Paul M., Thank you for your feedback regarding your recent stay. We appreciate your comments and will consider them for future improvements in which we have already started the refurbishment of the rooms. We hope to see you again in the near future. Warm regards, Ihjas Abdulla Guest Experience Manager

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Other web-users rate our hotel

  • 1,472 reviews 9.6/10 Location
  • 1,769 reviews 5.7/10 Room
  • 1,655 reviews 8.7/10 Service
  • 22 reviews 6.2/10 WiFi
  • 815 reviews 8.6/10 Breakfast
  • 651 reviews 6.2/10 Cleanliness
  • 286 reviews 6.8/10 Pool
  • 5 reviews 10/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.