Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.3/5 2,181 reviews

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3 Kingdom Street, Sheldon Square, Paddington, W2 6BD LONDON, United Kingdom

Description

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

Our accommodation(s)

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Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD LONDON
United Kingdom

GPS:51.519046540144, -0.1825473208714

Telephone
Fax +44 20 7266 6010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

No.3 Restaurant

Welcome to No.3 Restaurant & Bar at Novotel London Paddington. Indulge in our stylish, vibrant bar and restaurant serving international cuisine with a colourful variety of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,181 reviews

TripAdvisor Rating  4.2/5  3,336 reviews

Customer review rating 2.0/5

Brunda M. Business - Confirmed reviews ALL

Not worth the Money

Dear Brunda M., Thank you for sharing your feedback with us. I am sorry to hear that the size of your room did not meet your expectations and that you felt the stay did not offer the value you were looking for. We strive to provide a comfortable experience for all our guests, and we regret that we missed the mark this time. We appreciate your honesty and hope to have the chance to provide a better experience in the future. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 4.0/5

Ngar W. C. Families - Confirmed reviews ALL

Comfort and relax But it is better to provide slippers inside the room

Dear Ngar W. C., Thank you for your positive feedback regarding our location and comfort. We appreciate your suggestion about providing slippers and will consider it for future improvements. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 3.5/5

Marc O. B. Business - Confirmed reviews ALL

Rooms were far to warm. Temp. could not be regulated.

Dear Marc O. B., Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed both the bar and breakfast during your stay. We appreciate your comments regarding the rooms and temperature control. While some of our rooms are more dated, we’re pleased to share that refurbishment works are ongoing to modernize our accommodations and improve overall comfort. Your feedback regarding room temperature has been noted and shared with our maintenance team for review. We value your comments, as they help us continue to improve, and we hope to have the opportunity to welcome you back in the future to experience our upgrades. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 4.5/5

Lund A. K. B. Families - Confirmed reviews ALL

A convenient short walk from Paddington, nice room, our 8 yr old loved the pool which was never too busy. WiFi kinda sucked but everything else made up for that.

Dear Lund A. K. B., Thank you for your positive feedback regarding our location and facilities. We appreciate your comments about the WiFi and will consider them as we strive to enhance our services. We hope to see you again in the near future. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 5.0/5

Emma W. Business - Confirmed reviews ALL

This is a hotel on my favorites list for London trips, its a lovely location with plenty within walking distance, tubes, shops, restaurants. Rooms have always been a good size & clean. Have stayed for business but planning on a family stay next year!

Dear Emma W., Thank you for your kind feedback. We are delighted to be a favorite for your London trips and appreciate your compliments regarding our location and cleanliness. We look forward to welcoming you and your family for your next stay. We hope to see you again in the near future. Warm regards, Ihjas Abdulla Guest Experience Manager

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Other web-users rate our hotel

  • 1,481 reviews 9.6/10 Location
  • 1,772 reviews 5.8/10 Room
  • 1,660 reviews 8.7/10 Service
  • 22 reviews 6.2/10 WiFi
  • 822 reviews 8.6/10 Breakfast
  • 658 reviews 6.2/10 Cleanliness
  • 286 reviews 6.8/10 Pool
  • 5 reviews 10/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.