Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.2/5 2,122 reviews

Novotel London Paddington - Image 1
Novotel London Paddington - Image 2
Novotel London Paddington - Image 3
Novotel London Paddington - Image 4

Description

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD LONDON
United Kingdom

GPS:51.519046540144, -0.1825473208714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

No.3 Restaurant

Welcome to No.3 Restaurant & Bar at Novotel London Paddington. Indulge in our stylish, vibrant bar and restaurant serving international cuisine with a colourful variety of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,122 reviews

Customer review rating 4.0/5

Erica W. Business - Confirmed reviews ALL

Clean and tidy. Not sure on reception check in experience by front door.

Dear Erica, Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient for business and appreciated the cleanliness of our hotel. We also appreciate your comments regarding the reception check-in experience and will review this with our team to ensure a smoother process for our future guests. We hope to welcome you back on your next visit to London. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 4.0/5

Angela H. Families - Confirmed reviews ALL

Rooms well Located, lovely breakfast and great location.

Dear Angela, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your room, our breakfast, and found our location convenient. We look forward to welcoming you back on your next stay! Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 5.0/5

Sophie D. Couples - Confirmed reviews ALL

Absolutely perfect as usual. Amazing staff

Dear Sophie, Thank you for your wonderful feedback. We are truly delighted to hear that you had another excellent stay with us and that everything was perfect as usual. Your kind words about our amazing team mean a great deal, and we will be sure to share your compliments with them. We greatly appreciate your continued support and look forward to welcoming you back again soon for another memorable stay. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 5.0/5

Jae-mo P. Couples - Confirmed reviews ALL

It was wonderful and I would like to stay once again when I come back to London. Itbwas one of the best stay I have ever experienced in London.

Dear Jae-Mo, Thank you for your wonderful feedback following your recent stay with us. We are delighted to hear that you enjoyed our location near Paddington Station, found the room comfortable and cosy, and appreciated the service from our team. It is also great to know that you enjoyed the breakfast and the quality of the food. Your kind words truly mean a lot to us, and we are thrilled that your stay was one of the best experiences you have had in London. We look forward to welcoming you back on your next visit to the city. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 1.0/5

Manon P. Business - Confirmed reviews ALL

The room was extremely noisy, and the air conditioning was not functioning. As a result, the room was far too warm, making it impossible to sleep properly. In addition, I discovered in the morning that the kettle had been left switched on throughout the night (not by me). As the indicator light was off, I did not notice it earlier. The kettle was extremely hot and completely empty in the morning, which represents a serious safety concern and a potential fire risk. Given these conditions and the safety issue encountered, I will not be returning.

Other web-users rate our hotel

  • 1,455 reviews 9.6/10 Location
  • 1,740 reviews 5.7/10 Room
  • 1,644 reviews 8.7/10 Service
  • 20 reviews 5.2/10 WiFi
  • 796 reviews 8.5/10 Breakfast
  • 646 reviews 6.3/10 Cleanliness
  • 307 reviews 5.4/10 Value
  • 277 reviews 5.7/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in London