Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.2/5 2,296 reviews

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3 Kingdom Street, Sheldon Square, Paddington, W2 6BD LONDON, United Kingdom

Description

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

Our accommodation(s)

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Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD LONDON
United Kingdom

GPS:51.519046540144, -0.1825473208714

Telephone
Fax +44 20 7266 6010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

No.3 Restaurant

Welcome to No.3 Restaurant & Bar at Novotel London Paddington. Indulge in our stylish, vibrant bar and restaurant serving international cuisine with a colourful variety of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,296 reviews

TripAdvisor Rating  4.0/5  3,276 reviews

Certificate of excellence 2023

Excellent birthday weekend away!

Customer review rating 5.0/5

Alun W. Couples - Confirmed reviews ALL

We visit London at least twice a year to celebrate birthdays and to see the sights and shows and always use this hotel. We travel by train from South Wales and this hotel is close to the train station and all other attractions and locations by the underground and by walking. Also excellent friendly service and breakfasts!

Perfect location via paddington station

Customer review rating 3.5/5

Pleng B. Families - Confirmed reviews ALL

We had a good stay and the location was perfect for traveling from/to Heathrow airport. I stayed here 3 times already and everything was perfect. However we are a bit disappointed this time with the services provided and the room was not closed properly after cleaning for the first night.

Good stay.

Customer review rating 5.0/5

Anne-grethe S. Families - Confirmed reviews ALL

Very nice and clean rooms. Good and friendly service and very nice restaurant.

Good location, great stay, good food, great service

Customer review rating 5.0/5

Pedro Business - Confirmed reviews ALL

Really enjoyed my stay. Staff really nice, great accommodations, good location.

Awful check in

TripAdvisor rating 1.0/5

Philpottm TripAdvisor review

Awful check in - breakfast included with rate dropped off booking . Com - no insight to help the customer. Ms Sharon Thandi - invest in some training ….. no flexibility - washed their hands - have to contact booking .com was their answer - disappointed start to weekend

Dear Phil, It is important to clarify that your reservation made via booking.com was room only - no breakfast included. Despite your insistence that breakfast was included - when in fact it was not, the Reception team included the breakfast for you and in exchange has only asked to you to forward a copy/screen shot confirmation that you received from booking.com, so we could take the matter directly with booking.com. The confirmation email that you then have forwarded to us, confirmed again that breakfast was not included. This was explained to you and nevertheless, as a goodwill gesture, we decided to keep breakfast in for you as it was clear that your understand was that breakfast should be included regardless. Phil, there is no need of any additional training. Reception dealt with the circumstances presented very well. In the hope that you have enjoyed breakfast, I trust that when the time is right, you will give us the opportunity of welcoming you again in a future visit to London. Kind regards, Paulo Bernini - Operations Manager.

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Other web-users rate our hotel

  • 1,496 reviews 9.6/10 Location
  • 1,772 reviews 5.5/10 Room
  • 1,535 reviews 8.5/10 Service
  • 27 reviews 6.7/10 WiFi
  • 801 reviews 8.4/10 Breakfast
  • 636 reviews 5.8/10 Cleanliness
  • 317 reviews 4.8/10 Value
  • 308 reviews 6.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.