Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.3/5 2,442 reviews

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ALLSAFE approved hotel

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
United Kingdom

GPS:51.519046540144, -0.1825473208714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,442 reviews

TripAdvisor Rating  4.0/5  3,194 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.0/5

Rachel S. Families - Confirmed reviews ALL

We stayed in the newly renovated room. We found the dark wall colour quite oppressive and the lighting very industrial. The room was very clean as was the bathroom. We would’ve preferred a wardrobe rather than clothes rail and ironing board on the floor. The kettle plug didn’t reach the socket and we had to put the kettle on the floor to use it! Very nice hotel in a great location with good service - but it would have been good to know there were building works going on before we arrived.

well located and good services

Customer review rating 4.0/5

Alex Couples - Confirmed reviews ALL

We love the staff services and room cleanliness except the room layout in which the toilet is separate from the bathroom, making us so inconvenient to take shower after using toilet in one go.


Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Staff wonderful but beds need electric plugs by them for phones in disabeld access rooms

Terrible lack of services

Customer review rating 2.0/5

Ferrand-ajchenbaum Business - Confirmed reviews ALL

2 nights at Paddington Novotel that won’t be to remember… no room cleaning between the two nights, no welcome drink for a platinum member, way too long time to check in.

Well located

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Good stay

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Other web-users rate our hotel

  • 1,435 reviews 9.5/10 Location
  • 1,707 reviews 5.8/10 Room
  • 1,524 reviews 8.6/10 Service
  • 29 reviews 6.5/10 WiFi
  • 818 reviews 8.5/10 Breakfast
  • 687 reviews 6/10 Cleanliness
  • 373 reviews 7.7/10 Pool
  • 287 reviews 4.8/10 Value

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