Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.3/5 2,066 reviews

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Description

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

Our accommodation(s)

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Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD LONDON
United Kingdom

GPS:51.519046540144, -0.1825473208714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

No.3 Restaurant

Welcome to No.3 Restaurant & Bar at Novotel London Paddington. Indulge in our stylish, vibrant bar and restaurant serving international cuisine with a colourful variety of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,066 reviews

Customer review rating 4.5/5

Alexis S. Families - Confirmed reviews ALL

Friendly and helpful staff, good location

Dear Alexis, Thank you very much for your kind feedback. We are delighted to hear that you found our staff friendly and helpful, and that you were pleased with our location. Your comments are greatly appreciated, and we hope to have the pleasure of welcoming you back to Novotel London Paddington again soon. Kind regards, Ihjas Abdulla Guest Experience Manager Novotel London Paddington

Customer review rating 4.5/5

Helen B. Business - Confirmed reviews ALL

Stayed for 1 night on business. Hotel is located close to Paddington Station. Very clean, modern and well presented. Check in service was quick and efficient, room very comfortable and a good selection at breakfast. Will definitely stay again.

Dear Helen, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your stay with us and found the hotel’s location convenient for Paddington Station. It is also wonderful to know that you were pleased with the cleanliness, modern presentation, quick and efficient check-in, comfortable room, and breakfast selection. Your comments are greatly appreciated, and we are very pleased to hear that you would choose to stay with us again. We look forward to welcoming you back to Novotel London Paddington in the future. Kind regards, Ihjas Abdulla Guest Experience Manager Novotel London Paddington

Customer review rating 5.0/5

Zoltan F. Business - Confirmed reviews ALL

Everything was spot on. The new room was super cozy and giving a different vibe. Probably one of the best Novotel Breakfast. The selection is extensive, and as a person who has dairy allergy, it really did help that everything was marked clearly.

Dear Zoltan, Thank you very much for your wonderful feedback. We are delighted to hear that you had such a fantastic stay with us and enjoyed the comfort and style of our newly refurbished room. It is also great to know that you appreciated our breakfast offering, and we are especially pleased that the clear allergen labelling made your experience easier and more comfortable. Your kind words mean a great deal to the team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Novotel London Paddington again soon. Kind regards, Ihjas Abdulla Guest Experience Manager Novotel London Paddington

Customer review rating 4.5/5

Andrew H. Families - Confirmed reviews ALL

My 13 year old daughter and I stayed for one night (25/5/26) as part of a two day visit to London. We both thought our room (404) was very comfortable, although we didn't think the air-con was working properly. We used the leisure facilities and the breakfast was lovely, we left our bags in a separate room after checkout. The only thing which would have helped, would have been to check-in at 12 noon ... otherwise, everything was perfect, thank you.

Dear Andrew, Thank you very much for taking the time to share your feedback following your stay with us on 25/05/26. We are delighted to hear that you and your daughter enjoyed your visit to London and found your room comfortable, the breakfast enjoyable, and our team helpful. It is also great to know that you were able to make use of our leisure facilities and the luggage storage service after check-out. Regarding the room temperature, we would like to kindly clarify that the hotel is equipped with an air-cooling system rather than full air conditioning. We are sorry if this affected your comfort during your stay. We also appreciate your feedback regarding the check-in time, and this will be shared with the relevant team for consideration. Thank you once again for your kind comments. We hope to have the pleasure of welcoming you and your daughter back to Novotel London Paddington in the future. Kind regards, Ihjas Abdulla Guest Experience Manager Novotel London Paddington

Customer review rating 5.0/5

Odonnell J. Families - Confirmed reviews ALL

Said here for my 50th birthday we checked in on 23/05/26,From upon arrival I thought this hotel was excellent, The woman who checked us in was very welcoming and friendly I didn't get her name but she was very helpful, The room was very clean beds were comfy the only issue was air con which I should have asked about at reception and imagined they would have helped, The breakfast was very good not normally a fan of buffet breakfast but this was a very good on. location was great few restaurants with a Sainsbury's near by and 5 minutes from tube,I would stay again in this hotel if I visit London in future and would recommend it ,

Dear J., Thank you very much for sharing your feedback and for choosing Novotel London Paddington to celebrate your 50th birthday. We are delighted to hear that you enjoyed your stay, and that you found the team welcoming and friendly on arrival. It is also great to know that you were pleased with the cleanliness and comfort of your room, as well as the quality of our breakfast offering. We appreciate your comments regarding the room temperature. Our team at reception is always available to assist with any comfort-related concerns during your stay, and we would have been happy to help if this had been raised at the time. Thank you once again for your kind recommendation. We are very pleased to hear that you would choose to stay with us again, and we look forward to welcoming you back in the future. Kind regards, Ihjas Abdulla Guest Experience Manager Novotel London Paddington

Other web-users rate our hotel

  • 1,426 reviews 9.5/10 Location
  • 1,738 reviews 5.6/10 Room
  • 1,624 reviews 8.8/10 Service
  • 18 reviews 8/10 WiFi
  • 773 reviews 8.6/10 Breakfast
  • 632 reviews 6.2/10 Cleanliness
  • 304 reviews 5.5/10 Value
  • 265 reviews 6/10 Pool

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