ETAP Belfast 2 stars

Housekeeping poor in room- Mould build up on window edges and shower room No tea and coffee in room Room layout!!! Small Tobacco smell on lift Didn’t bother with breakfast that was paid to prevent any more problems for my experience No parking onsite Could not communicate with staff at hotel . Apparently telephone line was down all week!! Misleading information onsite ( ie no modifiable booking online) so I was stuck with a dissatisfied stay!!! I was also misled by feedback on the booking site!! I have learnt my lesson and will never make the mistake!!

The hotel itself was what I'd expect from a budget hotel. It was clean and comfortable but I stayed on a Tuesday night and was disappointed to be kept awake by very loud music coming from Filthy McNasty's bar until 1am. My room wasn't even that close to the club so it must have been much louder in other rooms. This experience means I won't stay again. A couple of other points: the sheet wasn't long enough to fit the bed so I had to choose whether it should cover the top or bottom of the mattress, which was annoying. There also wasn't a TV remote in my room. This wasn't an issue for me but would be good for someone to check everything's in place before guests arrive. Staff were very friendly and if it weren't for the music from next door, I'd recommend the hotel.

Rooms were very clean with just enough space and ameneties. Comfortable bed and good heating. Staff were super friendly. Great location and value for money.

Good, brilliant location, room was value for money. However had nothing but bad experiences with staff, rude, unfriendly and they all looked as if they did not want to be there. One downfall was the shower flooded the room every time we were in it, other than that, comfy bed, brilliant location and the desk being open 24 hr was great.

Really good clean room very happy with my stay

Would of liked more of a selection for breakfast

Rooms clean and great customer service

I primarily travel to Belfast to work on events and festivals, essentially that means that I am very rarely in a hotel room for an extended period of time, to help keep the budget down and to meet the needs of someone like me who needs somewhere to shower and sleep this is perfect,

Staff very friendly and helpful

The very loud noise from the music of the bar next door went on until after 2am. The toilet/shower has no privacy.

I was very satisfied with my stay

The stay was ok but the toilet light did not work. It was pitch black when using the toilet. We did tell the reception just before we went out and they said they could change our room - which is a bit much considering we were ready to go out and changing a lightbulb would have fixed the situation. But because we were off out, we didn't have time to fuss changing rooms so had to deal with it. Also the fire alarm likes to go off randomly.

Easy check in, pleasant staff, good clean room, great location, basic hotel but would recommend to anyone having a short break in Belfast.

Great

Exactly what I wanted me and a freind were going to a show and for a night out after location was perfect. No issues and would planning to stay again when I return to Belfast