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ETAP Belfast 2 stars

Customer review rating 4.0/5 10,379 reviews

ALLSAFE approved hotel

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ETAP Belfast
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+ 10 Services

Hotel extras

  • Great city centre location close to main attractions

  • 146 low-cost en suite comfortable rooms

  • 24hr reception and free fibre Wi-Fi throughout

  • Morning breakfast

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioning
Catering
  • Breakfast Paying
  • Snack & beverage machine

Hotel location

ETAP Belfast

35 Dublin Road
BT2 7HE belfast
united kingdom

Tel: +442076601796

Fax: (+44)2890894409

Check-in from 14h00

Check out up to 12h00

  • DUBLIN AIRPORT EXPRESS COACH :  VICTORIA STATION

  • By plane

    BELFAST INTERNATIONAL At 24km / 15 miles

  • By plane

    G.BEST CITY AIRPORT At 6km / 3 miles

  • By train

    BELFAST CENTRAL At 1km / 0 miles

  • By train

    CENTRAL STATION At 1km / 0 miles

  • By train

    VICTORIA STATION At 0km / 0 miles

GPS :54.593029, -5.931785

Our accommodation(s)

Our guest reviews for
ETAP Belfast

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

10,379 reviews

TripAdvisor Rating 3.5/5

1,818 reviews

Very good value

TripAdvisor rating 5.0/5

Richard B 22/09/2021 TripAdvisor review

We have stayed many times in the Etap Belfast - we choose it because it is in a great location and is definitely very good value for money. The staff are always very welcoming and the rooms basic, but clean and comfortable beds.

Great location

Customer review rating 3.0/5

Demi S. Friends - 21/09/2021 Confirmed reviews ALL

I have stayed at Etap multiple times. I always rave about how great it is. The location is perfect so most things in Belfast. I was staying there this time for my best friends birthday. I was disappointed as one of the lights on the bed would not turn off at all making it difficult to sleep. Two members of staff came to look at it (which I do appreciate as I’m sure they were very busy) however the only solution was to remove the keycard. This did turn the light off but the bathroom light remained on the whole night. After having the best stays previously I was disappointed as my friend had never stayed before and couldn’t understand why I had said such great things.

Good location

Customer review rating 4.0/5

Kevin Friends - 19/09/2021 Confirmed reviews ALL

Nice friendly stay , but had missed place my jbl speaker an could not get ture to the hotel to report it

Good stay

Customer review rating 4.5/5

Sean Couples - 14/09/2021 Confirmed reviews ALL

This a very nice hotel perfectly located in the city centre with bars and restaurants nearby and only few minutes walk from a train station. The staff are very friendly and helpful will definitely come back

Dear Sean, Thank you for filling out our survey. The team and I are glad to see you have enjoyed your stay and have found the hotel location, room cleanliness, and hotel staff to have made your visit more comfortable. We look forward to welcoming you back in the near future for another pleasant experience! Kind regards, Danya Salem General Manager

Cheap and cheerful

Customer review rating 4.5/5

Will Solo - 14/09/2021 Confirmed reviews ALL

Nice reception staff, I arrived a bit early and after a short wait was able to check in prior to the usual time. Room was clean and perfectly fine for a 1 night stay.

Dear William, Thank you for taking the time to share this lovely feedback. We are pleased to see you have enjoyed your stay and have found the staff to be helpful. I will certainly share your comments with the rest of the team as encouragement to continue their hard work. We look forward to welcoming you back very soon! Kind regards, Danya Salem General Manager

Perfect location

Customer review rating 5.0/5

Agnes N. Couples - 13/09/2021 Confirmed reviews ALL

Staff were brilliant and could t do enough for you, location is fab for everything, nightclub next door but heard nothing once in hotel

Dear Agnes, Thank you very much for taking the time to share your lovely comments. We are absolutely delighted to see you have found the team to be helpful and your stay comfortable. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem General Manager

Was glad to get home

Customer review rating 1.5/5

George Friends - 11/09/2021 Confirmed reviews ALL

Stayed 2 nights, and both nights woken up by 3 or 4 different residents at all hours in the morning. Hardly slept because of these inconsiderate people, so will definitely not be returning here.

Dear GEORGE M., Thank you for taking the time to tell us about your experience at the ETAP Belfast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately some weekends can be very busy and noisy and we may not be able to control all the guests but we are doing our best to keep the noise in the hotel as lower as possible. At Etap, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Ban, Public Relations

Within easy reach of the city centre

Customer review rating 5.0/5

Marky Couples - 11/09/2021 Confirmed reviews ALL

We really enjoyed our stay, everything was really good, and where the hotel was within walking distance of the city centre.

Dear Mark, Thank you very much for taking the time to fill out our survey. We are very pleased to see you have enjoyed your visit to Etap Belfast. It is always a pleasure to receive positive feedback. I will certainly share your comments with our team as I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Once again, thank you and we look forward to welcoming you back soon! Manuel Ban, Public Relations

Very convenient

Customer review rating 4.5/5

Damian Business - 10/09/2021 Confirmed reviews ALL

Well located, convenient hotel. The stay was an comfortable experience with the room pleasantly practical and with a good shower! The rest of the facilities were easy to use and the breakfast enough to start you on your day. A very good value hotel experience.

Dear Damian, Thank you very much for taking the time to fill out our survey. We are very pleased to see you have enjoyed your visit to Etap Belfast. It is always a pleasure to receive positive feedback. I will certainly share your comments with our team as I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Once again, thank you and we look forward to welcoming you back soon! Kind regards, Manuel Ban, Public relations

Satisfactory

Customer review rating 5.0/5

Patrick M. Couples - 08/09/2021 Confirmed reviews ALL

Satisfied

Customer review rating 2.5/5

Alex R. Couples - 07/09/2021 Confirmed reviews ALL

Rooms not very practical very small ahower in middle room needs cleaned up mattress protector was filthy hadn’t been changed in a while and popcorn under sheets from previous guest worh lot of hair and badly marked

Welcome to Belfast

Customer review rating 5.0/5

Anonymous Friends - 07/09/2021 Confirmed reviews ALL

Amazing staff, thanks for everything guys

Good location at a decent price.

Customer review rating 5.0/5

Louise Families - 05/09/2021 Confirmed reviews ALL

Repeat customer. Very clean and practical place to stay in.

Dear LOUISE G., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Ban, public relations

Gone Downhill

Customer review rating 2.0/5

Derm D. Friends - 04/09/2021 Confirmed reviews ALL

Very disorganised, filthy, chipped paint. Not enough staff at the desk to deal promptly with Guests. £7.50 was vile, like it had just all been put out at 7am and left to dry up and was being packed away a half hour before breakfast was due to finish.

Dear DEVOY D., Thank you for taking the time to tell us about your experience at the ETAP Belfast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our staff members are trying very hard to provide an excellent customer service even on busy weekends like this one and I can assure you that the breakfast team is checking on food all the time to keep it as fresh as it can. At Etap, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Ban, Relations with the public
Customer review rating 2.5/5

Don Families - 02/09/2021 Confirmed reviews ALL

The hotel was nice and clean but it’s not a family hotel. Very noisy with drunk kids running trough the corridors at 2 in the morning. It’s a party hotel for kids

Dear DONAGH M., Thank you for taking the time to tell us about your experience at the ETAP Belfast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Etap, we strive to provide a superior service experience for every customer doing walks every hour at nights and having the security on weekends; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Ban, Relations with the public.

Well located

Customer review rating 5.0/5

Jill Couples - 31/08/2021 Confirmed reviews ALL

Really friendly staff, really accommodating, clean room, handy to town etc, cheap and cheerful

Dear Jill, We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem General Manager

:)

Customer review rating 5.0/5

Lucy Couples - 31/08/2021 Confirmed reviews ALL

Nothing to complain about, nice staff

Dear Lucy, Thank you for your lovely comments. We are very pleased to see you have enjoyed your stay and found our team to be helpful! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem General Manager

Well located

Customer review rating 4.0/5

Thomas R. Families - 30/08/2021 Confirmed reviews ALL

Good value for money

Dear Thomas, We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem General Manager

Great value hotel

TripAdvisor rating 4.0/5

Paul936 22/01/2020 TripAdvisor review

We took a budget trip to Belfast to watch the rugby & this hotel fitted the bill. The rooms are a little tired, but for a few mates on a weekend away it was ideal. There is a nightclub next door, but we didn't hear a thing.

Dear Paul936, Thank you very much for taking the time to review us. The team and I are pleased to see you have enjoyed your stay with us at Etap Belfast. We hope to welcome you back soon for another rugby match! Kind regards, Danya Salem General Manager

Excellent hotel, friendly staff

TripAdvisor rating 5.0/5

Andy M Friends getaway - 20/11/2019 TripAdvisor review

Excellent stay yet again at the Etap hotel. I stayed here quite a few times and each time the stay is perfect. Staff are pleasant and helpful, rooms are clean & tidy, location of the hotel is perfect for Belfast

Dear andymc1984, Many thanks for such a great review! I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to our team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We are looking forward to welcome you back soon! :) Kind regards, Janka Radacovska

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