ETAP Belfast 2 stars

Very comfortable

Good sleep all I can say is you pay for what you get

Fantastic as usual great staff at Belfast

I loved

Overall stay was good. The room was clean but beds were poorly covered there was no mattress protector on the bed and the flat sheet o. The mattress wouldn’t stay in. I’d recommended being own bed covers as the top bunk was also badly covered.

I was in Belfast for two days (working) and needed a central hotel for one night. I was unsure of check-in time, but knew i’d be leaving very early the next morning. I wanted a good shower, a comfortable bed, and a clean space to rest in. ETAP fitted perfectly.

When we arrived we were given a room that the card wouldn't work when placed in the holder. So we had to switch rooms when we had already unpacked. There were no cups in the room or even basic toiletries which I was expecting. There was also no handle on the toilet door and the hole in the shower area allowed water to leak onto floor. The bed and everything else were fine.

Myself and 3 friends booked a double room each. We planned to stay for 4 nights over a long weekend city break. We chose the hotel because it seemed to offer good value for its price. When we arrived in our rooms we found them to be dirty with stains everywhere. No temperature control and our rooms were not cleaned/freshened up daily. The fact there were no room phones, provided toiletries or ironing facilities didn’t bother us too much, but the amount of noise really did. To dampen the noise from the nightclub next door, the windows have to be closed, unfortunately this is the only way to cool the room so we had to decide if we’d prefer to be too hot or surrounded by noise. The clientele of the hotel were also extremely noisy, having to listen to their room parties and smell their cigarette smoke through the paper thin walls was not a present experience. After 2 of the 4 nights we’d booked, my friends and I decided we could not stay another night, let alone 2 more! We checked out early, explained the situation to the receptionist who explained we were unable to get any form of refund for the 2 nights we were not going to be there as we’d payed in advance. We moved to a nearby hotel which was much nicer (and quieter) and was a similar price to the etap. We should have just stayed there in the first place. My advice to anyone considering the etap would be to stay somewhere else if possible. If this is not possible, don’t pay in advance, or if you do, pay for each night with a separate booking. I really wouldn’t recommend this hotel to anyone who wants a restful night.

Really enjoyed our quiet room on the 6th floor. Staff very welcoming and efficient as always. The only slightly disappointing thing was that the hand sanitizer in reception was meant to be motion sensitive and only let out a tiny, tiny drop - not enough, but we had our own with us x Everything else was great.

We took a budget trip to Belfast to watch the rugby & this hotel fitted the bill. The rooms are a little tired, but for a few mates on a weekend away it was ideal. There is a nightclub next door, but we didn't hear a thing.

Excellent stay yet again at the Etap hotel. I stayed here quite a few times and each time the stay is perfect. Staff are pleasant and helpful, rooms are clean & tidy, location of the hotel is perfect for Belfast

Great value and close to many amenities! We had asked for a quiet room and that is what we had! Check in was great as they had e mailed before so we could do it online and key was waiting! Staff very pleasant!

Horrible staff, so lazy they spend all their time sitting in office while guests wait. Had no bowls at breakfast, took 20 minutes as they washed up bowls for overpriced continental breakfast, do not take cash but not stated in website, totally overpriced for what you get, do yourself a favour and stay anywhere else!

Good clean while basic hotel with all the facilities you need. Staff very friendly and in good area of Belfast for all the transport depots and food and drink outlets. Fast check in and check out and good breakfast.

Really pleased with location of the hotel. 5 minute walk from bus station. Ideal. Central to Belfast centre. Good price for hotel. Rooms basic but fine. Shower was lovely. Breakfast continental but lots of choice. Great stay.