ETAP Belfast 2 stars

Hotel is a good balance of price, location and facilities that suited our needs.

Very basic but spotless room, only complaint was paying 71.00 to arrive and couple infront who were walk ins were paying 49.00 and security that night were quite rude and abrupt but dont blame them dealing with that many people about.

So many bar and restaurant options just outside the hotel within a couple of steps, great staff, comfy beds

No parking is a disaster. Reception told us to park outside to bring in our bags and unload car but the Taxi driver parked in the Taxi rank went berserk saying we were not allowed park there. Nothing but young people partying all night. Walls are like paper and the group next door were partying all night banging doors etc. When we were heading out at 10am there was a group of them standing at the front door drinking bottles of beer out of there minds. The police where in the hotel the morning previous looking at CCTV over an incident at the hotel. The rooms are tiny. Overall I wouldn't recommend this place at all and never stay there with kids

From the outset the hotel looks clean and all the measures were in place. However when getting into the room my opinions changed. I felt the need to get my antibacterial wipes out and clean the full room due to the dirty marks on the wall, disgustingly dirty tv remote and permanent brown stains In the sink. I know this is not a 4 star hotel but during these times of COVID-19 I would expect better cleaning. There was also brown marks all over the underside of the bunk bed which when I cleaned with the wipes they turned dark brown. Not good at all. I did mention this all to the receptionist but she said that all the nessisary cleaning was finished and asked if I had any wipes of my own to clean it. Found this very strange that l should be cleaning my own room? Not something I enjoy when trying to have a relaxing weekend away is cleaning other people’s dirt from my room. The hotel fire alarm was also going off every 5 minutes for about an hour. When I went down to check out reception the bouncer was laughing and joking with other guests saying he had no idea and ‘ it’s not my job ‘ while the receptionist was in the back clearly hiding from the other guests. Not good. The lobby was filled with intoxicated people and beggers.

Awful . Dirty hotel not child friendly

Great location, nice staff, clean, rooms and facilities absolutely basic.

Very noisy location loud music till 2am sometimes even later

Very please staff always happy to accommodate your needs we had a standing double room which wasn’t great for me but got moved to a disabled room which was perfect for my needs would definitely stay again but wasn’t impressed with the takeaway breakfast

We enjoyed every minute at ETAP, the room was clean, the staff were amazing and the facilities couldn’t have been better! The staff on night shift were so professional and had a lot of time for all guests! Would definitely go back

Rooms were a bit small but the hotel was amazing, great location. Requested for our rooms to be cleaned while we were out for the day as we needed new towels but when we returned to the hotel after a day of shopping to get ready to go for dinner, we discovered our room wasn’t cleaned and we had to use dirty towels after a shower. Other than that it was an amazing place to stay, staff were really friendly, walking distance from Victoria Square and the train station, surrounded by pubs, restaurants, takeaways etc. 10/19 would recommend, will definitely be back

Relaxed

We had lovely stay. Staff were lovely. . 1. Staff needs to remind customers that if they need to check out during the night eg. For an early morning flight. That the car needs to be brought out before the carpark closes otherwise the car doesn't get out. if I had not discovered we would not have been able to get to the airport. 2. I have no idea why the shower door is transparent and find we didn't want to use it. With only staying 1 night it suited us but it wouldn't have if we needed to stay more than 1 night, and washroom has no lock on door. Rooms are not always shared with husband and wife. I shared with my daughter, my cousin shared with her son. 3. The rooms are well designed with every thing you need. Big window, tv. Being able to cater for 3 which was perfect for us. Everything was clean and tidy . Eating area was lovely. . We had a good stay

We arrived early and was booked in straight away. The hotel is 5 minutes walk from bus station. Very clean. Nice size room. Great continental breakfast. We will definitely use this hotel again.

Easy check in, comfortable room, discounted parking, friendly staff.