Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 2,983 reviews

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ALLSAFE approved hotel

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

  • ALLSAFE Bureau Veritas certified Hotel.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
United Kingdom

GPS:55.944912, -3.199603

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,983 reviews

TripAdvisor Rating  4.0/5  3,694 reviews

Would stay again

TripAdvisor rating 5.0/5

Helen G Friends getaway - TripAdvisor review

We had a 2 night stay at Novotel in September. Check in and out was straight forward and simple. Desk staff were very helpful. The room was clean and warm with a fridge, tv, hairdryer, coffee tea facilities. The beds were super comfy and there was no noise from landing/other rooms etc (we were on the 3rd floor). So a good nights sleep was possible! The breakfast was plentiful with lots of choice. We had a coffee in the bar one day which was also pleasant. The hotel is next to the university so lots of students nearby. The hop on hop off bus is just opposite which was really helpful. We didn’t use the gym or pool but both looked clean and well kept. The hotel itself is situated on a hill, so it’s a short incline when returning, so if you had a pram or wheelchair it would be hard work. Overall we had a good stay and would stay again. Loved Edinburgh!!

The place to stay when in Edinburgh

TripAdvisor rating 5.0/5

Roland J TripAdvisor review

Since I'm a repeat customer at this hotel, I think that says it all. During my next stay in Edinburgh, this will be my place of choice again. Good location, good rooms, good restaurant and friendly staff.

Less expensive hotels are available with similar amenities and more pleasant staff.

TripAdvisor rating 1.0/5

binthere2010 Families - TripAdvisor review

While Novotel was a modern building in a good location it had some drawbacks, the chief one being the attitude of its front desk staff. When their assistance was needed to make an important international call they were extremely unhelpful. It was only after being approached 3 times did they put themselves out to be of assistance. When their management was informed via a survey, their response was that they were “sorry we felt that way” rather than making an attempt to get more information or understand the situation. Prior to staying at Novotel, which had been booked as part of a tour, we had stayed for a couple of other days at a different hotel, which was less expensive, with similar amenities, good location, and excellent front desk staff. My advice is to look around for other options.

Great location/ quiet/ friendly helpful staff

Customer review rating 4.5/5

Es Friends - Confirmed reviews ALL

Great stay! My friend and I went for a concert over the weekend. Liked it so much I'm back again in November. Clean, quiet, lovely staff 👌

Dear ELISSA, Thank you for your kind words and feedback about your time with us. I am happy to read that you had a pleasant stay at Novotel. Thank you for your feedback hope we will see you again. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Kind regards, Neli Stoyanova Front office manager

Customer review rating 2.0/5

C D. Friends - Confirmed reviews ALL

The staff at reception were not helpful. We needed assistance in making an international call related to medical emergency and they did not try to be helpful in any way or provide us with information about how to go about doing it. I’ve stayed in many hotels over the years and I found this front desk staff to stand out in their lack of courtesy and helpfulness.

Dear CLARE D., Thank you for taking the time to tell us about your experience at the Novotel Edinburgh Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our staff at the reception always try to help our guests. Apologies that you felt that way. Sincerely, Neli Stoyanova Front office manager

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Other web-users rate our hotel

  • 1,684 reviews 9/10 Location
  • 2,639 reviews 6.5/10 Room
  • 2,290 reviews 8.4/10 Service
  • 64 reviews 1.6/10 WiFi
  • 1,323 reviews 8.2/10 Breakfast
  • 1,152 reviews 6.1/10 Cleanliness
  • 843 reviews 6.9/10 Pool
  • 493 reviews 5.2/10 Value

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