Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,468 reviews

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Description

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

Our accommodation(s)

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Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
EH3 9DE EDINBURGH
United Kingdom

GPS:55.944912, -3.199603

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,468 reviews

TripAdvisor Rating  4.0/5  3,823 reviews

Certificate of excellence 2024

Clean

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Clean room and a convenient location, but the bed is quite old and uncomfortable.

Disappointing lack of Accor Benefits

TripAdvisor rating 3.0/5

michael b TripAdvisor review

Excellently located close to the castle Very helpful staff such as Sonia who helped with castle ticket purchase Disappointing Accor benefits almost non existent. A platinum member got no free breakfast no 50% breakfast discount for two, no dinner 50% discount for two. Was told that this was normal for the Uk left me wondering why anyone would pay an Accor membership in the Uk The restaurant was fine dining with great selection of pizzas and burgers

Dear GUEST, Thank you for your feedback regarding your stay at Novotel. It is much appreciated and i am glad to read that you enjoyed your stay with us and with our staff who is doing their best to accommodate our guests, Apologies for your dissapointment regrading ALL benefits, unfortunately the benefits in Europe and Asia are different. Hope we will see you again. Neli Stoyanova Front office manager

Super

Customer review rating 4.5/5

Catherine T. Families - Confirmed reviews ALL

Clean, comfortable, good value for money

Excellent hotel with good service

Customer review rating 4.5/5

Catherine G. Couples - Confirmed reviews ALL

I would not hesitate to stay here again. Staff were helpful and courteous and the hotel was clean. The breakfast was excellent. The pool and hot tub are a nice treat after spending the day in the city. The room size is decent and the bed was comfortable. The hotel is not far from many attractions and only about 10 minutes from the Royal Mile.

Overnight Stay

Customer review rating 3.5/5

Betsybleu Families - Confirmed reviews ALL

We chose this location for its accessibility to Edinburgh Uni as well as various restaurants and convenience stores in Tollcross. Reception staff very pleasant and professional and when asked for extra bed coverings, (no blankets are supplied, only duvets) this was speedily organised. One downside, the room looked out onto a scaffolded building undergoing renovation. given the hotel wasn't full one would have hoped there was better choice elsewhere in the hotel. Also the room photos advertise individual toiletries which normally consist of shampoo and separate condition plus body lotion and shower gel however this hotel only had the bulk bottles fixed to the wall and No conditioner. I had not packed any believing it would be supplied so dont expect to find it anymore.

Dear BetsyBleu, Thank you for choosing Novotel Edinburgh Centre for your stay and for taking the time to share your feedback. We are delighted to hear that you found our reception staff pleasant and professional. We apologize for the inconvenience regarding the view from your room and the toiletries provided. Please note that we have a policy of offering duvets instead of blankets, and we appreciate your understanding in this matter. Your comments regarding the toiletries have been duly noted for our future improvements. We hope that despite these issues, you were able to enjoy your stay overall. Should you decide to visit us again, we will strive to make your experience more comfortable. Warm regards, Novotel Edinburgh Centre

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Other web-users rate our hotel

  • 1,825 reviews 9.3/10 Location
  • 2,632 reviews 6.8/10 Room
  • 2,322 reviews 8.7/10 Service
  • 37 reviews 3.8/10 WiFi
  • 1,309 reviews 8.5/10 Breakfast
  • 1,087 reviews 6.8/10 Cleanliness
  • 782 reviews 8/10 Pool
  • 474 reviews 4.6/10 Value

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