Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,107 reviews

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ALLSAFE approved hotel

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

  • ALLSAFE Bureau Veritas certified Hotel.

Our accommodation(s)

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Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
United Kingdom

GPS:55.944912, -3.199603

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,107 reviews

TripAdvisor Rating  4.0/5  3,711 reviews

Nasty rooms

TripAdvisor rating 1.0/5

helenrR7526VD TripAdvisor review

This hotel was very bad sadly I was there last week we could not sit in the bar or reception as the overbearing air freshnes smell was nasty it was bad. Than the room was the worst room iv ever stayed in there was sick staines on the carpet there was hairs in my bed . And the shower room was rusty . Thay said thay would give refund no thay did not ? Not nice at all ruined our stay. Avoid Avoid so many faults not happy as I saved to stay here over £300 is a lot of money I saved for this trip rip offfffff

Good functional hotel

TripAdvisor rating 4.0/5

MichelleN0023 Couples - TripAdvisor review

The hotel is centrally located within decent walking distance to most attractions. Room was spacious though the bathroom was a bit cramped. That said, there was a separate tub from the shower and separate toilet room. I have ALL gold status but we didn’t get an upgraded room so my husband was upset that he had to drink instant coffee versus nespresso that is included in the superior and executive rooms. He quotes that decent coffee should not be considered an upgrade ( note we did have a corner room which I’m guessing was more spacious than the typical standard room). We did get a welcome amenity of chocolates and tea and of course the welcome drink. And two of the welcome drinks unlike in France where apparently only the ALL loyalty member gets a free drink… Anywho, the hotel is clean, room is functional and I give major kudos to the fact that the gym is chilly even though it’s situated next to the pool (which is also very nice though the whirlpool could be a bit warmer). If we do return to Edinburgh, I wouldn’t hesitate to book the Novotel Centre.


Customer review rating 1.0/5

R. Couples - Confirmed reviews ALL

I have already emailed about our disappointment . It was confirmed twice verbally that we were allocated a low level room as due to an injury my husband has pain when climbing stairs . He also has a extreme fear of lifts , however we were given a room on level 3 and told there were no others left , yet an hour before we arrive we received a call from Novotel confirming we had a low level room allocated and would we like the single beds pushed together .

Dear ANNIE , Thank you for taking the time to tell us about your experience at the Novotel Edinburgh Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincere apologies for the misunderstand about the rooms. We will make sure this mistakes are not happening in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neli Stoyanova Front office manager

Excellent location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Perfect location and room for what we wanted to do in Edinburgh,

Dear NICOLA , We very much appreciate your comments regarding your stay at the Novotel Edinburgh Centre. Your feedback will be pass on to our colleagues to continue improve our services. Sincerely, Neli Stoyanova Front office manager

Excellent hotel

Customer review rating 4.5/5

Gail Business - Confirmed reviews ALL

Friendly staff, good food, clean rooms, comfortable bed.

Dear GAIL , We very much appreciate your comments regarding your stay at the Novotel Edinburgh Centre. Your feedback will be pass on to our colleagues to continue improve our services. Sincerely, Neli Stoyanova Front office manager

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Other web-users rate our hotel

  • 1,618 reviews 9.2/10 Location
  • 2,467 reviews 6.6/10 Room
  • 2,193 reviews 8.7/10 Service
  • 62 reviews 3/10 WiFi
  • 1,240 reviews 8.5/10 Breakfast
  • 1,065 reviews 6.3/10 Cleanliness
  • 778 reviews 7.5/10 Pool
  • 573 reviews 8/10 Food

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