Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 2,919 reviews

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

  • ALLSAFE Bureau Veritas certified Hotel.

ALLSAFE approved hotel

Our accommodation(s)

On Rooms and Rates Page for Superior Queen Room with Convertible Sofa Bed

Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
EH3 9DE EDINBURGH
United Kingdom

GPS:55.944912, -3.199603

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,919 reviews

TripAdvisor Rating  4.0/5  3,669 reviews

Disappointed

TripAdvisor rating 2.0/5

ellewillacy TripAdvisor review

Having travelled extensively and stayed in many hotels, we feel that we are well placed to write an informed and balanced view on the services provided by this hotel. Reception staff were exceptionally helpful. The executive room was comfortable and spacious. However we booked and paid for breakfast and the standard quite frankly was appalling. Things had been watered down, elements of the fruit salad tasted like it had been left overnight and the juices tasted mouldy. The meat sausages are very poor quality,tasteless with gristle and the brown sauce had been watered down with vinegar. Whilst eating breakfast staff appeared indifferent to our comfort whilst clearing,dusting cushions and polishing from the night before and preparing for the day ahead very noisily whilst we were eating! We arrived with our tiny quiet cockapoo to what we thought was a 'dog friendly' hotel, well it is not, no provisios were provided and we were separated from everyone.. being excluded from eating areas and I have to say this is the least 'dog friendly' hotel we have ever stayed in and we were made to feel unwelcome. Thank you for taking the time to read this but this is how we were made to feel.

Over priced, basic hotel

TripAdvisor rating 2.0/5

leonr966 TripAdvisor review

I have just paid £300+ for a night in this hotel. The rooms have no aircon, but they have settings that make you think you can control the temperature. If the outside temperature is high teens, the room will be extremely hot. You will need to request fans from reception. The quality of the fittings in the room, bathroom, toilet is at best basic, comparable to a basic Travel Lodge. They rely on the fact that there is a pool and gym on site, which if that’s what you want has a value. If you are looking for a room at a price of £100 - £150 it’s probably OK. Otherwise don’t bother. It’s a busy weekend in Edinburgh and they are clearly maximising the rates that they can charge.

Well located

Customer review rating 4.0/5

Peter C. Couples - Confirmed reviews ALL

Pleasant stay but we had to change rooms due to electrical fault.

Dear P, Thank you for your kind words and feedback about your time with us. I am happy to read that you had a pleasant stay at Novotel. Thank you for your feedback and complements about your stay. Hope we will see you again. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. https://tinyurl.com/trustyou2 Regards Neli Front office manager

Room could have been better

Customer review rating 3.0/5

Anthony N. Business - Confirmed reviews ALL

Carpet was badly stained and paint round the window was flaky and pealing. Very odd sink with tap very close to basin, made for tricky shaving and brushing teeth.

Dear ANTHONY , Thank you for taking the time to tell us about your experience at the Novotel Edinburgh Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your feedback and apologies for any disappointment which this caused you. Sincerely, Neli Front office manager

Beautiful hotel in great location

Customer review rating 5.0/5

Nina Families - Confirmed reviews ALL

The hotel was very nice, clean and well decorated. Only a few minutes walk from the city centre and Edinburgh castle. The staff was really friendly and helpful and made sure we had everything we needed. Highly recommend!

Dear NINA KATHARINA, Thank you for your kind words and feedback about your time with us. I am happy to read that you had a pleasant stay at Novotel. Thank you for your feedback and complements about your stay. Hope we will see you again. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. https://tinyurl.com/trustyou2 Regards Neli Front office manager

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Other web-users rate our hotel

  • 1,941 reviews 8.9/10 Location
  • 3,129 reviews 6.4/10 Room
  • 2,663 reviews 8.2/10 Service
  • 75 reviews 3.2/10 WiFi
  • 1,582 reviews 7.8/10 Breakfast
  • 1,414 reviews 6.2/10 Cleanliness
  • 1,027 reviews 6.6/10 Pool
  • 609 reviews 5.4/10 Value

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