Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,331 reviews

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Novotel Edinburgh Centre - Image 1
Novotel Edinburgh Centre - Image 2
Novotel Edinburgh Centre - Image 3
Novotel Edinburgh Centre - Image 4
80 Lauriston Place, SCOTLAND, EH3 9DE EDINBURGH, United Kingdom

Description

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

  • The hotel offers convenient access to public transportation.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room with 2 single beds

Photo out of - Standard room with 2 single beds

Standard Twin Room with modern and comfortable design and a refreshing rain shower, Rituals Cosmetics amenities hairdryer, iron, safe, mini bar and tea & coffee facilities. Up to 2 adults.

Max. number of persons
2

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

Design, modern and comfortable room with sofa bed and a refreshing rain shower, Rituals Cosmetics amenities, hairdryer, iron, safe, mini bar and tea and coffee facilities. Up to 2 adults.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Safe large enough to accommodate a laptop
See availabilities

Design, modern and comfortable room with a refreshing rain shower, Rituals Cosmetics amenities, hairdryer, iron, safe, mini bar and tea and coffee facilities. Up to 2 adults

Max. number of persons
4

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Safe large enough to accommodate a laptop
See availabilities

Our Superior room features plus added product and services: Nespresso coffee machine, bathrobe, slippers, extra bathroom amenities and complimentary water. For up to 2 adults

Max. number of persons
2

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Our spacious Executive room with Edinburgh Castle views featuring comfortable queen size bed, sofa, Nespresso coffee machine, Bose Bluetooth speakers, WiFi, bathrobe, slippers, extra bathroom amenities and complimentary water. Up to 2 adults

  • Views:

    Historic side view

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Spacious and beautifully designed, the Suite includes 1 bedroom and 1 living room. Queen bed, laptop safe, minibar, hairdryer, bathrobe and sleepers. Nespresso Coffee Machine, TV, Bose Speakers, desk and ensuite shower.

  • Views:

    City View or Hills view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
EH3 9DE EDINBURGH
United Kingdom

GPS:55.944912, -3.199603

Telephone
Fax +44 131 656 3510
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 180 rooms
  • 9 rooms for people with reduced mobility
  • 16 connecting rooms
  • 180 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Well-being

Novotel Pool

  • Covered
  • On site

Novotel Gym

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • 15 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.2 ft

  • Parking pricing: 24 GBP 24 GBP Per day

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

RESTAURANT

Photo out of - RESTAURANT

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Cooking style
International
Capacity
80
Accessibility
Accessible service
80 Lauriston Place, SCOTLAND, EH3 9DE Edinburgh, United Kingdom
Telephone +44 131 656 3500
Menu PDF

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Thematic parties and animation
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,331 reviews

Customer review rating 5.0/5

Frances S. Friends - Confirmed reviews ALL

Dear Frances S., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our central location, cleanliness, and the comfort of your room. Your compliments about our staff are greatly appreciated. We look forward to welcoming you back in the future. Best regards, Novotel Edinburgh Centre

Customer review rating 4.0/5

Miles C. Friends - Confirmed reviews ALL

Dear Miles c., Thank you for your recent feedback regarding your stay at Novotel Edinburgh Centre. We are pleased to hear that you found our location ideal and enjoyed the professionalism and friendliness of our staff. It is gratifying to know that you appreciated the bar and its offerings, as well as our pool and sauna facilities. We understand that a steam room would have enhanced your experience, and we value your input on this matter. Although our menu was not sampled during your visit due to time constraints, we hope to welcome you back in the future to explore our dining options. We appreciate your understanding regarding the situation with your friend's flight and are glad that it did not detract from your overall enjoyment. Thank you once again for your positive remarks. We look forward to the opportunity to serve you again. Best regards, Novotel Edinburgh Centre

Customer review rating 3.5/5

Katie B. Families - Confirmed reviews ALL

Customer review rating 2.5/5

Mark C. Families - Confirmed reviews ALL

Dear Mark C., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our hotel's location; however, we regret to learn that your check-in experience did not meet your expectations. Our team strives to provide a welcoming atmosphere, and it is disheartening to hear that you felt otherwise. We aim to ensure that each guest feels valued and attended to, and we will take your comments into consideration for future improvements. We appreciate your input and hope to have the opportunity to serve you better in the future. Best regards, Novotel Edinburgh Centre

Customer review rating 4.0/5

E J. W. Couples - Confirmed reviews ALL

Dear E J. W., Thank you for your kind words regarding your stay. We are pleased to hear that you found our hotel comfortable and well-located. We appreciate your feedback about communication with our reception staff and will consider it as we strive for continuous improvement. Best regards, Novotel Edinburgh Centre

Dear Frances S., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our central location, cleanliness, and the comfort of your room. Your compliments about our staff are greatly appreciated. We look forward to welcoming you back in the future. Best regards, Novotel Edinburgh Centre

Customer review rating 4.0/5

Miles C. Friends - Confirmed reviews ALL

Your hotel is great …it’s a 8 because I never had the intention of having food etc … your staff are very professional and friendly . The Bar in the hotel was excellent.. great choice …it was an excellent location . One of my freinds was a bit more critical.. but going to elite hotels is his thing … me personally I was more than happy with it . The pool and sauna facilities were great .. a steam room would have been good .. but yiu can’t have it all . If I was staying longer I would have sampled food on your menu … but we had a tight turnover… out friend was on a flight from Belfast … it was delayed … but we still had a great time .

Dear Miles c., Thank you for your recent feedback regarding your stay at Novotel Edinburgh Centre. We are pleased to hear that you found our location ideal and enjoyed the professionalism and friendliness of our staff. It is gratifying to know that you appreciated the bar and its offerings, as well as our pool and sauna facilities. We understand that a steam room would have enhanced your experience, and we value your input on this matter. Although our menu was not sampled during your visit due to time constraints, we hope to welcome you back in the future to explore our dining options. We appreciate your understanding regarding the situation with your friend's flight and are glad that it did not detract from your overall enjoyment. Thank you once again for your positive remarks. We look forward to the opportunity to serve you again. Best regards, Novotel Edinburgh Centre

Customer review rating 3.5/5

Katie B. Families - Confirmed reviews ALL

Lovely hotel however, staff were a bit defensive and bed were really hard. Brekkie excellent

Customer review rating 2.5/5

Mark C. Families - Confirmed reviews ALL

We were very happy with the location of the hotel as we were visiting Edinburgh for 2 days. Unfortunately the hotel experience was not good: check in was chaotic & staff member at reception did not greet us & just kept apologising for computer not working. We stayed in Harrogate the day before and the Hilton Hotel was so lovely, it really showed how friendly hotel cam be so coming to your hotel was quite different.

Dear Mark C., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our hotel's location; however, we regret to learn that your check-in experience did not meet your expectations. Our team strives to provide a welcoming atmosphere, and it is disheartening to hear that you felt otherwise. We aim to ensure that each guest feels valued and attended to, and we will take your comments into consideration for future improvements. We appreciate your input and hope to have the opportunity to serve you better in the future. Best regards, Novotel Edinburgh Centre

Customer review rating 4.0/5

E J. W. Couples - Confirmed reviews ALL

Comfortable hotel, usefully located and in an apparently nice area of Edinburgh. Staff very helpful and pleasant. Only difficulties we had were occasionally having difficulties understanding the Reception staff, several of whom had strong either European or Asian accents.

Dear E J. W., Thank you for your kind words regarding your stay. We are pleased to hear that you found our hotel comfortable and well-located. We appreciate your feedback about communication with our reception staff and will consider it as we strive for continuous improvement. Best regards, Novotel Edinburgh Centre

Customer review rating 5.0/5

Dinesh C. Families - Confirmed reviews ALL

Well managed and helpful staff

Dear Dinesh C., Thank you for your kind words regarding your stay with us. We are pleased to hear that you found our staff to be helpful and your experience comfortable. Your feedback is greatly appreciated. Goodbye and best regards, Novotel Edinburgh Centre

Customer review rating 4.5/5

Aideen B. Families - Confirmed reviews ALL

This was a great place to stay for our two night trip. The location is excellent and the room was perfect for a family of four. Having a pool was an additional bonus for our kids. I would definitely stay here again.

Dear Aideen B., Thank you for your kind words regarding your recent stay. We are delighted to hear that our location and accommodations suited your family's needs and that the pool was a highlight for your children. We look forward to welcoming you back in the future. Best regards, Novotel Edinburgh Centre

Customer review rating 5.0/5

Benjamin T. Families - Confirmed reviews ALL

Great staff and facilities. Thank you for the card and chocolates in the room to help make my graduation trip as special as it could be.

Dear Benjamin T., Thank you for your kind remarks regarding our staff and facilities. We are delighted to have contributed to the special occasion of your graduation trip with the card and chocolates. Your satisfaction is our priority, and we appreciate your feedback. Best regards, Novotel Edinburgh Centre

Customer review rating 4.5/5

Rachael B. Families - Confirmed reviews ALL

Visited with my son. The pool was a great feature after walking up and down the hills of Edinburgh. The hotel was really well located for the castle and about 20 min from train station. The staff were helpful and there was a full and varied breakfast buffet. The rooms were clean and comfortable

Dear Rachael B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your son enjoyed the pool and found our location convenient for exploring Edinburgh. It is also pleasing to know that our team provided helpful service and that you appreciated our breakfast offerings. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Novotel Edinburgh Centre

Customer review rating 4.5/5

Loupeta B. Families - Confirmed reviews ALL

Stayed for 3 nights with my son and husband. Hotel was in a great location. Breakfast was fantastic every morning. We ate in the bar 1 evening and it was fabulous. Swimming pool is great also.

Dear Loupeta B., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed our breakfast and bar offerings. It is always encouraging to receive such uplifting comments about our facilities, including the swimming pool. Best regards, Novotel Edinburgh Centre

Customer review rating 1.0/5

Jono O. Business - Confirmed reviews ALL

Was looking forward to staying, but.... 1) Reception wasn't overly friendly. 2) Room was cold and couldn't change on the thermostat, and i had to call for an extra cover as was cold in bed and no extras in the room, 3) TV was old, and took ageas to channel into anything, 4) phone wasn't working, so had to dial from mobile to get to reception, 5) said not happy at check out for above reasons, but didn't seem too fussed. So, disappointed overall. Positive - good location, breakfast ok.

Customer review rating 4.5/5

Robert S. Business - Confirmed reviews ALL

All very good/excellent just had to wait 10 mins to checkin as only one person at reception checking customers in whilst the other was busy responded to guests access to the swimming pool.

Dear Robert S., Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed your spacious room and overall experience. We appreciate your patience during check-in and will take your comments into consideration as we strive to improve our service efficiency. Goodbye and best regards, Novotel Edinburgh Centre

Customer review rating 5.0/5

Leni Z. Families - Confirmed reviews ALL

Comfortable stay, delicious breakfast

Dear Leni Z., Thank you for your kind words regarding your stay with us. We are delighted to hear that you found your accommodations comfortable and enjoyed our breakfast offerings. We look forward to welcoming you back in the future. Best regards, Novotel Edinburgh Centre

Customer review rating 4.0/5

Michelle W. Families - Confirmed reviews ALL

Family of four , two of them being teenagers so the facilities were very important. My children enjoyed being able to attend the gym and swimming independently. The hotel is quiet and comfortable but the only problem I felt the carpets in the rooms needed a good clean .

Dear Michelle W., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that your family enjoyed our amenities and found our location to be ideal. We appreciate your comments about the cleanliness of the carpets and will certainly take this into consideration as we continually strive to enhance our guests' experience. Goodbye and best regards, Novotel Edinburgh Centre

Customer review rating 4.5/5

Helen O. Families - Confirmed reviews ALL

A lovely stay for a long weekend to celebrate our son’s birthday, visit the university and see the city. A lovely sweet treat & card was left in the room on arrival for our son’s birthday which was a lovely touch and much enjoyed. Hotel location is fantastic so close to Grassmarket. Our room was comfortable for 3 adults. The pool and sauna are great but can get busy so you may have to wait to use. Bar is lovely and we had room service of burgers and pizza which was plentiful, delicious and quick. Overall a great experience and would highly recommend.

Dear Helen O., Thank you for taking the time to share your experience at Novotel Edinburgh Centre. We are delighted to hear that you enjoyed your stay with us while celebrating your son's birthday. It is wonderful to know that the sweet treat and card added a special touch to your visit. We appreciate your positive remarks regarding our prime location, comfortable accommodations, and the amenities we offer, including the pool and sauna. We understand that these facilities can become busy at times, and we appreciate your patience during peak hours. It is also gratifying to hear that you enjoyed our room service and found it to be both plentiful and delicious. We hope to have the pleasure of welcoming you and your family back for another memorable stay in the future. Best regards, Novotel Edinburgh Centre

Customer review rating 2.5/5

Saima A. Solo - Confirmed reviews ALL

Location is only good other things are not good at all !!! Its worst experience!

Customer review rating 4.5/5

Deivison P. Families - Confirmed reviews ALL

Good facilities. Nice to have EV charger in the parking that help a lot with the car. But it's small space and need to arrive with time on check in. Perfect location

Dear Deivison P., Thank you for your positive feedback regarding our facilities and location. We appreciate your comments about the EV charging space and understand the importance of early check-in for a smooth experience. We hope to welcome you back in the future. Best regards, Novotel Edinburgh Centre

Customer review rating 4.5/5

Tour L. -. G. B. Business - Confirmed reviews ALL

Large, comfortable rooms, excellent breakfast, helpful, friendly staff.

Dear B. G. Thank you for your kind words regarding your recent stay at Novotel Edinburgh Centre. We are delighted to hear that you found our hotel comfortable and centrally located, and that our staff provided you with excellent service. We look forward to welcoming you back in the future. Best regards, Novotel Edinburgh Centre

Customer review rating 2.0/5

Derek G. Families - Confirmed reviews ALL

I was disappointed with 2x keys items. 1st being on our 2nd day I room wasnt made up till almost 6pm (i appreciateit was busy but a swift clean would have sufficed). Last point and I found this disgusting and tacky and had all.the hallmarks of a budget hotel. When we went for breakfast in morning's I was appalled to see guests attending the breakfast in the pyjamas and slippers. This is a >£500 per night hotel. It was unclassy for the management to allow these lazy guests to be allowed to sit with the majority of people who took pride in there appearance and hygiene and attended the breakfasts.. I would hope management would turn these gusts around at the check in desk and say..... go put on cloths your in a semi public business and take some respect for your hygiene. Very disappointed. I won't be returning. I stayed in Novotel London near Blackfriers and assumed the Novotel Edinburgh would follow the same classy operation but I was definitely not impressed. Staff were lovely but lacked firm management on the guest experience

Customer review rating 1.0/5

Steven M. Families - Confirmed reviews ALL

Too busy, understaffed, Accor membership oaused so could t pay with points, sofa bed not made up despite request in app (yet reception said you should have told us before with a bit of attitude) - housekeeping then came in with bad cold and sniffling noise and now I have a cold. The room was expensive and small for £300+ a night. On the upside, it was 5 mins walk from University campus. Bar staff seemed friendly. Thought it was odd that room service was not removed from room when cleaned. Meant the room smelled of last nights pizza. Carpet in hallways is horrific for someone like me with a balance condition. Room lacked good soundproofing- could hear kids running up and down.

Other web-users rate our hotel

  • 2,156 reviews 9.1/10 Location
  • 2,667 reviews 6.8/10 Room
  • 2,296 reviews 8.3/10 Service
  • 23 reviews 6.8/10 WiFi
  • 1,306 reviews 8.4/10 Breakfast
  • 1,148 reviews 7.6/10 Cleanliness
  • 716 reviews 7.6/10 Pool
  • 599 reviews 7.3/10 Food

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