Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,368 reviews

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80 Lauriston Place, SCOTLAND, EH3 9DE EDINBURGH, United Kingdom

Description

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

Our accommodation(s)

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Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
EH3 9DE EDINBURGH
United Kingdom

GPS:55.944912, -3.199603

Telephone
Fax +44 131 656 3510

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,368 reviews

TripAdvisor Rating  4.0/5  3,837 reviews

Certificate of excellence 2024

Lovely and clean hotel just minor issues with our stay

TripAdvisor rating 4.0/5

a1m2y Couples - TripAdvisor review

Lovely hotel as soon as i walked in. This was a birthday celebration for a few days. Check in was easy and straight forward however had to ask questions which were forgotten about by the receptionist. Like what time breakfast and details about the pool access. Came to our executive room and it was lovely and spacious and worth the extra money. There was a birthday card waiting for me and a couple of chocolates such a nice touch. However my partner was disappointed as he had rang the hotel numerous of times to ensure there was balloons and even mentioned about paying for the room to be special but this was also not done. I also asked my partner If he could ring the hotel beforehand to ask for extra pillows with being 7 months pregnant i needed the extra comfort sleeping and when we arrived there was no extra pillows. So it was a trip to reception to ask for more which they did do promptly. Breakfast was very nice indeed and all cooked to perfection. Hash browns were the best. This set us up for the whole day of exploring the city on both mornings. Location was very central and not far from the castle at all. We used the pool facilities which was a small pool with jacuzzi and sauna which I used the swimming pool and my partner used all the facilities and we really enjoyed this after doing lots of steps in the day it was nice to unwind. The bar in the hotel is lovely and quiet when we attended however expensive for drinks so we did only use this on one occasion. Complimentary water in the fridge and coffee and tea facilities were a lovely touch in the room on arrival. As a birthday celebration I had a lovely time and celebrated in style just a few teething issues we experienced.

Dear GUEST, Thank you for your feedback regarding your stay at Novotel. It is much appreciated and i am glad to read that you enjoyed your stay with us and with our staff who is doing their best to accommodate our guests, Your feedback will be shared with the team. Hope we will see you again. Neli Stoyanova Front office manager

Very basic

Customer review rating 1.0/5

Mac Business - Confirmed reviews ALL

Very basic hotel not 4 star standard and not what I expected from the Novotel brand. No desk in room, no slippers or robe. No bath and bathroom was cramped with strange set up that had a separate toilet. No air conditioning. When paying over £140 a night this is not the standard I expected. Lobby area seating was also poor with inadequate seating and tables to make a business call. Definitely not a business friendly hotel

Dear Mac, We appreciate your feedback regarding your recent stay. We apologize for not meeting your expectations in terms of room amenities and facilities. At Novotel Edinburgh Centre, we strive to provide a comfortable and convenient stay for all our guests. Your comments about the room setup and lobby seating have been duly noted for future improvements. We regret any inconvenience caused during your visit and will address these issues internally. Thank you for bringing these matters to our attention. Neli Stoyanova Front office manager

Good Short Break

Customer review rating 4.5/5

C W. Couples - Confirmed reviews ALL

Stayed for 2 nights. Reception staff were very friendly and helpful. The room was comfortable for 2 people, clean and a comfortable bed. Excellent shower, shower gel and shampoo. Close to the castle, although you need to be very mobile for the rest of Edinburgh. The buffet breakfast was excellent, with something for everyone.

Dear C W., Thank you for choosing Novotel Edinburgh Centre for your short break. We are delighted to hear that you enjoyed the friendly reception staff, comfortable room, and excellent breakfast buffet. Your kind words motivate us to continue providing exceptional service. We appreciate your feedback and hope to welcome you back for another pleasant stay. Neli Stoyanova Front office manager

Central and very well appointed hotel. Great staff!

Customer review rating 4.5/5

Steve B. Business - Confirmed reviews ALL

This is my second stay at the hotel…I would definitely return on future visits to Edinburgh. Well appointed hotel. Restaurant more than satisfactory and great staff.

Dear Steve B., Thank you for your kind words about our central location, well-appointed hotel, and great staff. We are delighted to hear that you had an enjoyable stay with us. Looking forward to welcoming you back on your future visits to Edinburgh. Neli Stoyanova Front office manager

Nice stay as usual

Customer review rating 4.5/5

S H. Families - Confirmed reviews ALL

Pleasant visit again. Love the pool and sauna facilities. Breakfast very tasty, good selection. First time we had a member of our party in a wheelchair and we did not experience any issues at all.

Dear S H., Thank you for your positive review! We are delighted to hear that you enjoyed your stay with us, especially the pool, sauna, and breakfast. We are glad to have accommodated your party with a wheelchair without any issues. We look forward to welcoming you back soon. Neli Stoyanova Front office manager

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Other web-users rate our hotel

  • 1,839 reviews 9.2/10 Location
  • 2,636 reviews 6.7/10 Room
  • 2,317 reviews 8.7/10 Service
  • 34 reviews 4/10 WiFi
  • 1,305 reviews 8.6/10 Breakfast
  • 1,096 reviews 6.9/10 Cleanliness
  • 782 reviews 7.9/10 Pool
  • 470 reviews 4.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.