ibis London Heathrow Airport Hotel 3 stars

Customer review rating 4.2/5 14,918 reviews
ibis London Heathrow Airport
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

We'll put you up in Sweet Bed comfort, prepare you for your travels with a hearty breakfast, and arrange for you to be whisked to and from the airport on the Hoppa bus service. Fuss-free accommodation, done well.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • LONDON HEATHROWPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Hotel location

ibis London Heathrow Airport

112 Bath Rd, Hayes, Middlesex
London Heathrow Airport
UB3 5AL
london
united kingdom

Tel: +442087594888

Fax: (+44)208/5647894

Contact email

Check-in from 14h00

Check out up to 12h00

  • HOTEL HOPPA :   H6, H56 TERMINAL

  • LONDON HEATHROW AIRPORT :   140-111-105-285 HEATHROW CENTRAL BUS STATION

  • HATTON CROSS TUBE :   Picadilly Hatton Cross

  • PICADILLY LINE :   PICADILLY LINE HEATHROW 123

  • HEATHROW EXPRESS :   HEATHROW EXPRESS HEATHROW T2&3

  • By plane

    LONDON CITY AIRPORT At 30km / 18.75 miles

  • By plane

    LONDON HEATHROW At 1.61km / 1 miles - Shuttle paying

  • By plane

    LONDON LUTON At 45km / 28.13 miles

  • By car

    M3 JUNCTION 3 At 4.83km / 3 miles

  • By car

    M4 JUNCTION 4 At 1.61km / 1 miles

  • By train

    HAYES AND HARLINGTON At 1km / 0.63 miles

  • By train

    HEATHROW EXPRESS TERMINAL 3 At 0.5km / 0.31 miles

  • By train

    ST PANCRAS INTERNATIONAL At 48.28km / 30 miles

GPS :51.480789, -0.430683

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Accessible room

Accessible Room with 1 double bed

  • Max. number of persons: 2
Accessible room

Accessible Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18

Classic Family Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

FOGG'S KITCHEN & BAR

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Heathrow Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

14,918 reviews

tripadvisor

TripAdvisor Rating 3.5/5

5,308 reviews

A convenient and comfortable night's stay.

TripAdvisor rating 3.5/5

jillhobbs21 Solo travel - 17/02/2020 TripAdvisor review

Arrived at Heathrow jetlagged and exhausted. Caught the Hoppa Bus to the Ibis and was greeted by friendly helpful staff. Revived by a delicious chickpea curry I had a great night's sleep and woke refreshed. a great breakfast set me up to continue home.

Saving the hassle of going away

TripAdvisor rating 3.5/5

harrytherat2020 17/02/2020 TripAdvisor review

Very good indeed, will be going to use again for Heathrow flights,.good nights sleep,very easy access to the airport, no driving, no worries, easy booking in , very friendly staff, very good dining restaurant with a good menu and service

welcome back

TripAdvisor rating 3.5/5

Bob H 17/02/2020 TripAdvisor review

feel like part of the family when we return here. The staff are always welcoming and provide great service.we always look forward to staying here. The Hotel is always clean and despite the close location to Heathrow airport surprisingly quiet.

overnight stay

TripAdvisor rating 3.5/5

Travel62733925690 16/02/2020 TripAdvisor review

Would really recommend this hotel . Its the staff that made my stay feel like home from home All the staff and front desk manager Jolanta were amazing . Bedroom and facilities all value for for money and highly recommend this hotel x

Lovely Team

Customer review rating 4.2/5

Ricardo Business - 14/02/2020 Confirmed reviews ALL

Special Mention to one of your team members, the lovely lady named Rodica at the Bar/Restaurant, who’s kindness, flexibility and “can do” approach made a great difference.. Thank you

Dear Ricardo, Thank you very much for sharing this great review about our hotel & team. When you score us a 9 or 10 it has a very positive impact on one of the measures used by our company to see what our guests think of their experience with us so it means a lot that you gave us these scores! We will also pass your kind words to our colleague Rodica, as we are sure she will be delighted. We look forward to welcoming you again very soon! Kind Regards Sergio Rojo Assistant General Manager Ibis London Heathrow Airport

its a good price for a decent room at Heathrow airport.

Customer review rating 4.2/5

Marlie V. D. H. Business - 14/02/2020 Confirmed reviews ALL

Quick check in, room was as expected, small but clean

Customer review rating 4.2/5

Anonymous Business - 14/02/2020 Confirmed reviews ALL

Easy, comfortable and friendly

Dear guest, Thank you very much for sharing this great review about our hotel & team. When you score us a 9 or 10 it has a very positive impact on one of the measures used by our company to see what our guests think of their experience with us so it means a lot that you gave us these scores! We look forward to welcoming you again very soon! Kind Regards Sergio Rojo Assistant General Manager Ibis London Heathrow Airport

Good location

Customer review rating 4.2/5

Tina C. Business - 14/02/2020 Confirmed reviews ALL

Fast check in Polite staff Clean room Air vents in room can be noisy and no way of controlling this.

Good stay

Customer review rating 4.2/5

Roger B. Couples - 13/02/2020 Confirmed reviews ALL

Clean warm hotel. Very helpful attentive staff.

Dear Roger Thank you very much for your review, myself and my team monitor all our guest comments so we can always look for ways to improve. Whilst we love that you scored us quite high it is only scores of 9 or 10 that make a difference to our Quality scoring where we benchmark ourselves within the company. If there is something we could have done to get a 9 or a 10 please let us know and we can work on it! Thank you again for your review and we hope to welcome you again very soon. Kind Regards Jayne & Team

Good location. Easy access to airport terminals.

Customer review rating 4.2/5

Tony Couples - 13/02/2020 Confirmed reviews ALL

Pleasant staff who once again made us feel welcome. Food and bar facilities first class. Beds comfortable and hotel clean.

Dear Tony, Thank you very much for sharing this great review about our hotel & team. When you score us a 9 or 10 it has a very positive impact on one of the measures used by our company to see what our guests think of their experience with us so it means a lot that you gave us these scores! We look forward to welcoming you again very soon! Kind Regards Sergio Rojo Assistant General Manager Ibis London Heathrow Airport

Charged even when cancelled

Customer review rating 4.2/5

C D. Business - 13/02/2020 Confirmed reviews ALL

I cancelled my booking within the time frame and yet my card was still debuted. I’m very angry

Friendly people

Customer review rating 4.2/5

Charles Solo - 13/02/2020 Confirmed reviews ALL

The location was good, people very friendly. I was surprised it didn’t have a safe and they forgot to clean my room. Nice bed and shower!

Dear Charles Thank you very much for sharing this great review about our hotel & team. When you score us a 9 or 10 it has a very positive impact on one of the measures used by our company to see what our guests think of their experience with us so it means a lot that you gave us these scores! I will follow up your comments with housekeeping immediately I'm sorry to read your room was not serviced this is not acceptable. We look forward to welcoming you again very soon! Kind Regards Jayne & Team

Quality, Value & Convient.

Customer review rating 4.2/5

J M. Solo - 13/02/2020 Confirmed reviews ALL

I have stayed here a few times before flying out from Heathrow. It is super convenient for pre/post flight stays. The place is top quality for the price. The room are clean, comfortable well maintained, nice decor and cosy. The staff are all really friendly and helpful. I would recommend it to anyone.

Dear Janet Thank you very much for sharing this great review about our hotel & team. When you score us a 9 or 10 it has a very positive impact on one of the measures used by our company to see what our guests think of their experience with us so it means a lot that you gave us these scores! We look forward to welcoming you again very soon! Kind Regards Jayne & Team

Good location and quiet.

Customer review rating 4.2/5

T R. L. Couples - 13/02/2020 Confirmed reviews ALL

Only one night. Very friendly helpful staff. Comfortable room and quiet. Only snag low water pressure in Shower.

Dear T R L., Thank you very much for sharing this great review about our hotel & team. When you score us a 9 or 10 it has a very positive impact on one of the measures used by our company to see what our guests think of their experience with us so it means a lot that you gave us these scores! We look forward to welcoming you again very soon! Kind Regards Sergio Rojo Assistant General Manager Ibis London Heathrow Airport
Customer review rating 4.2/5

Sue Solo - 13/02/2020 Confirmed reviews ALL

Overall very good. Hairdryer in room only blew cold so I unpacked my own British one. When I plugged it in it fused so I had to throw it in the bin. I reported possible plug issues in the room at reception.

Dear Sue, Thank you very much for your review, myself and my team monitor all our guest comments so we can always look for ways to improve. Whilst we love that you scored us quite high it is only scores of 9 or 10 that make a difference to our Quality scoring where we benchmark ourselves within the company. If there is something we could have done to get a 9 or a 10 please let us know and we can work on it! We have also reported the problem with the hairdryer to our Maintenance team in order to fix it and prevent it from happening again. Thank you again for your review and we hope to welcome you again very soon. Kind Regards Sergio Rojo Assistant General Manager Ibis London Heathrow Airport

Great Stay

Customer review rating 4.2/5

Louise Business - 13/02/2020 Confirmed reviews ALL

Stayed for 2 nights in a family room. Lovely spacious quiet room. Am now silver status and the free drink/late check out was greatly received.

Dear Louise, Thank you very much for sharing this great review about our hotel & team. When you score us a 9 or 10 it has a very positive impact on one of the measures used by our company to see what our guests think of their experience with us so it means a lot that you gave us these scores! We look forward to welcoming you again very soon! Kind Regards Sergio Rojo Assistant General Manager Ibis London Heathrow Airport

Both of these are great and the reason I have stayed three times so far

Customer review rating 4.2/5

Anonymous Families - 12/02/2020 Confirmed reviews ALL

Staff at front desk very welcoming and very helpful Room and shower - great. The room a bit warm for me. Lovely and quiet - greatly appreciated. Did not realize there was a buffet option for supper. I didnt see it mentioned on the menu, may be I just missed that. Would love to have another option beside chips - mash would have been really great as not a chip lover and I think there was no choice. So supper was my least enjoyable aspect of the stay. Otherwise hope to visit again. Thank you

Dear Valerie Thank you for taking the time to share your feedback. I have noted your comments regarding our menu thank you for sharing, the buffet you mention was for a large group of delayed passengers and so was a one off for them. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team

Good location

Customer review rating 4.2/5

Andy S. Couples - 12/02/2020 Confirmed reviews ALL

Room a bit small but very convenient for Heathrow.

Dear Andy Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jayne & Team

Well located

Customer review rating 4.2/5

Susan A. Couples - 12/02/2020 Confirmed reviews ALL

Convenient for the airport. Limited choices in the restaurant, would also have welcomed a drinks and dinner package. Room was a little small, not much room to move around the bed, wall on one side was only about 6 inches from the bed. Good price though so can’t complain.

Good location

Customer review rating 4.2/5

Shiva Couples - 12/02/2020 Confirmed reviews ALL

Goods: location, commutation to airport Bad: this was one of kind experience the room keys didn't work twice ultimately had to change the room after walking to the third floor two times Improvement: Room want smelling good when entered and the food options are limited

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