ibis London Heathrow Airport 3 stars

Customer review rating (ALL Rating) 4.2/5 1,658 reviews

Best price
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112 Bath Road, Harlington, Hayes, UB3 5AL LONDON, United Kingdom

Description

Hotel extras

  • Local buses from Harlington Corner Stop J (105, 222, 555, 81, SL9) to Heathrow & beyond.

  • Hoppa shuttle to & from the hotel. Book at www.hotelhoppa.co.uk

  • Easy access to Central London via the Elizabeth Line from Hayes & Harlington Station.

  • Tasty hot & cold buffet breakfast. À la carte lunch & dinner served fresh every day.

  • We're a cashless hotel-card payments only. On-site paid parking with EV chargers available.

Our accommodation(s)

Hotel location

ibis London Heathrow Airport

112 Bath Road, Harlington, Hayes
UB3 5AL LONDON
United Kingdom

GPS:51.480789, -0.430683

Telephone
Fax +44 20 8564 7894

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN AND BAR

Hungry? We have got you. No need to head out - our menu is packed with global favourites: fresh salads, tasty pizzas, fragrant soups and comfort food to hit the spot. Stay in, chill out, and enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,658 reviews

Customer review rating 4.5/5

Gail F. Business - Confirmed reviews ALL

Used hotel to be near T5 Excellent air on which was appreciated in this hot weather Friendly bar staff and lovely food Please don’t take away the tea and coffee facilities like your other hotel on Bath Road

Thank you, Gail, for your kind feedback, we are delighted to hear that you were extremely satisfied with your stay and that our location near Terminal 5 was convenient for you. It is great to know you enjoyed the air cooling during the warm weather, as well as the friendly bar service and food. We also truly appreciate your comment regarding the in room tea and coffee facilities, which has been noted. We hope to welcome you back again very soon. Kind Regards, Jordi PENA - General Manager

Customer review rating 4.0/5

Carl B. S. Families - Confirmed reviews ALL

I booked a one-night stay on May 27 through a booking engine. I received a confirmation from my credit card company of the payment. Upon arrival around 7PM, we discovered that the booking company had not made the reservation. The front desk person (Victoria) tried to help us out but was unable to. She then got assistance from the front-end manager (Shakeb) (forgive my spelling). Shakeb, was most helpful, and very patient as we worked through the situation. He was extremely professional and he greatly represented the ibis Hotel. We thank you for your hospitality. We did find it unusual to not have AC in the room. It was quite warm:)

Thank you, Carl, for your detailed feedback, we are pleased to hear that you found our location convenient and appreciated our competitive rates. We are sorry to learn about the issue with your reservation through the booking platform, however we are glad that Victoria and Shakeb were able to assist you during the situation and make a positive impression with their professionalism and patience. Your kind recognition of their efforts will certainly be shared with them. We also appreciate your comments regarding the room temperature, as this helps us to understand how we can further improve the guest experience. We hope to welcome you back again in the future. Kind Regards, Jordi PENA - General Manager

Customer review rating 4.0/5

Elizabeth M. Solo - Confirmed reviews ALL

Nice enough hotel, reasonably close to Heathrow Airport. The place could do with brightening up a bit, but fine for the price. I really enjoyed the Thai chicken curry in the restaurant. The only real problem I had was that the toilet in my room was very low. As an older person, it was a struggle to stand up after using it.

Thank you, Elizabeth, for your kind feedback, we are pleased to hear that you found the hotel convenient for Heathrow and enjoyed your meal in the restaurant, especially the Thai chicken curry. We appreciate your comments regarding the overall ambience and room features, including the bathroom setup, as this helps us better understand where improvements can be considered. We are glad your stay was good overall and hope to welcome you back again soon. Kind Regards, Jordi PENA - General Manager

Customer review rating 3.5/5

Marc L. Couples - Confirmed reviews ALL

What else can be said other than, it's an Ibis. It does the job! The staff were friendly and welcoming and the room was pleasant. The bed was super comfy. There's definitely some maintenance and tlc needed for the rooms (shower was barely hanging on the wall and the bathroom door wouldn't fully close over). The food was decent but the bar/restaurant could do with more tills and till staff. When there's only one till serving a large group of people, and then a large queue is forming, it gets pretty stressful for the staff let alone the customers. All in all a pleasant stay!

Thank you, Marc, for taking the time to share your detailed feedback, we are pleased to hear that you found our team friendly and welcoming and that you enjoyed a comfortable stay with us. We appreciate your comments regarding the room maintenance and restaurant service, as these have been noted and shared with the team for review as we continue to improve our facilities and service flow. We are glad your overall experience was positive and hope to welcome you back again for an even better stay. Kind Regards, Jordi PENA - General Manager

Customer review rating 4.5/5

Rachel C. Solo - Confirmed reviews ALL

Very comfortable and quiet for a very short stay, friendly and helpful staff

Thank you, Rachel, for your kind feedback, we are delighted to hear that you found your stay comfortable and quiet and that our team was friendly and helpful throughout your visit. It is great to know you felt you received good value for a short stay, and we hope to welcome you back again very soon. Kind Regards, Jordi PENA - General Manager

Other web-users rate our hotel

  • 2,708 reviews 9/10 Location
  • 3,665 reviews 5.8/10 Room
  • 3,373 reviews 8.4/10 Service
  • 55 reviews 7.4/10 WiFi
  • 1,916 reviews 4.6/10 Comfort
  • 1,619 reviews 6.6/10 Cleanliness
  • 1,265 reviews 7.3/10 Value
  • 831 reviews 8.1/10 Breakfast

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