ibis London Heathrow Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 1,634 reviews

Best price
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ibis London Heathrow Airport - Image 1
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112 Bath Road, Harlington, Hayes, UB3 5AL LONDON, United Kingdom

Description

Hotel extras

  • Local buses from Harlington Corner Stop J (105, 222, 555, 81, SL9) to Heathrow & beyond.

  • Hoppa shuttle to & from the hotel. Book at www.hotelhoppa.co.uk

  • Easy access to Central London via the Elizabeth Line from Hayes & Harlington Station.

  • Tasty hot & cold buffet breakfast. À la carte lunch & dinner served fresh every day.

  • We're a cashless hotel-card payments only. On-site paid parking with EV chargers available.

Our accommodation(s)

Hotel location

ibis London Heathrow Airport

112 Bath Road, Harlington, Hayes
UB3 5AL LONDON
United Kingdom

GPS:51.480789, -0.430683

Telephone
Fax +44 20 8564 7894

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ibis Kitchen & Bar

Hungry? We've got you. No need to head out - our menu is packed with global favourites: fresh salads, tasty pizzas, fragrant soups & comfort food to hit the spot. Stay in, chill out, and enjoy!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,634 reviews

TripAdvisor Rating  3.7/5  6,383 reviews

Best place to stay in london!

TripAdvisor rating 5.0/5

Chris M TripAdvisor review

It was a wonderful experience, ibis is the best - looking forward to a next visit. I was served by Prinka. It was a wonderful experience, the food was gorgeous.

Dear W4832DOchristopherm, Thank you for your excellent review. We’re delighted to hear you had such a wonderful experience and enjoyed both the food and service. Your kind comments about Prinka are greatly appreciated and will be shared with the team. We look forward to welcoming you back on your next visit to London. Kind Regards, Jordi PENA – General Manager

Room too hot & smelly, poor shower.

TripAdvisor rating 2.0/5

Jen B TripAdvisor review

A stark reminder that we only get what we pay for, although price was on par with many Heathrow hotels. Restaurant food and service were fine. The bed was comfortable enough for one night. However, room temperature was stifling, so warm and climate control fan useless. Opened a window, but it didn't help much, and then the planes taking off kept me awake. The room smelt like a whole can of air freshner had been used to cover up smoking in room. Shower flow really slow/light, making it hard to wash hair. The hair dryer was powerful, and I was grateful for that! Noticed the temperature in the whole hotel was too warm.

Dear Jen B, Thank you for taking the time to share your detailed feedback. We are sorry to read that aspects of your room comfort did not meet expectations, particularly regarding the temperature, ventilation, shower pressure, and odour. Your comments about the overall warmth in the hotel have also been noted. This feedback has been shared with the relevant teams for review. We are pleased to hear that you found the restaurant food and service satisfactory and that the bed and hair dryer met your needs for your overnight stay. Thank you again for your balanced and constructive comments. Kind Regards, Jordi PENA – General Manager

Customer review rating 4.5/5

Paivi J. Business - Confirmed reviews ALL

Good location, easy to get to on public transport from the terminal, welcoming and very helpful staff BUT the old rooms needs a bit of updating,aircon just blows air but not cold,only 3 hangers,no hand towels.

Dear Paivi J., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient and our staff welcoming. We acknowledge your comments about the room amenities and will take them into consideration for future improvements. Kind Regards, Jordi PENA - General Manager

Customer review rating 2.0/5

David W. Couples - Confirmed reviews ALL

Room temperature too high despite setting temperature as low as possible with full fan speed. Resorted to opening both inner and outer windows

Dear David W., Thank you for sharing your feedback regarding the temperature control in your room. I apologize for the discomfort you experienced during your stay. We appreciate your comments, as they help us improve our services. Kind Regards, Jordi PENA - General Manager

OK for one Night

TripAdvisor rating 3.0/5

Foodange TripAdvisor review

Vowed we’d never stay here again after a previous bad experience but gave it a another go, as so handy for Purple Parking almost opposite. Great, smooth check in. It was £18 to park overnight, not bad for near LHR. A well run bar with decent food and an overworked guy serving. Room looked recently renovated. Shame so few sockets, not 1 on one side of bed. Inner window wouldn't close, there was too low lighting in the bathroom, which with dark grey tiles and flooring, made it like a mausoleum, too dark to put on makeup. Dark grey on the bedroom wall too, how did a bright orange chair get in? Breakfast OK, good coffee but £9 poor value for the cold buffet.

Dear Foodange, Thank you for taking the time to share your detailed feedback following your recent stay. We are pleased to hear that you experienced a smooth check-in, found the location convenient, and that the room appeared recently renovated. It is also good to know you enjoyed the bar offering and the coffee at breakfast. We note your comments regarding room layout, lighting, power sockets, and breakfast value. Your observations have been shared with the relevant teams for review as part of our ongoing efforts to improve the guest experience. Thank you for giving us another opportunity, and we appreciate your balanced feedback. Kind Regards, Jordi PENA – General Manager

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Other web-users rate our hotel

  • 2,825 reviews 8.9/10 Location
  • 3,758 reviews 5.6/10 Room
  • 3,585 reviews 8.5/10 Service
  • 65 reviews 7.4/10 WiFi
  • 1,985 reviews 4.3/10 Comfort
  • 1,655 reviews 6.5/10 Cleanliness
  • 837 reviews 7.8/10 Breakfast
  • 22 reviews 8.5/10 Wellness Area

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