ibis London Heathrow Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 1,653 reviews

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112 Bath Road, Harlington, Hayes, UB3 5AL LONDON, United Kingdom

Description

Hotel extras

  • Local buses from Harlington Corner Stop J (105, 222, 555, 81, SL9) to Heathrow & beyond.

  • Hoppa shuttle to & from the hotel. Book at www.hotelhoppa.co.uk

  • Easy access to Central London via the Elizabeth Line from Hayes & Harlington Station.

  • Tasty hot & cold buffet breakfast. À la carte lunch & dinner served fresh every day.

  • We're a cashless hotel-card payments only. On-site paid parking with EV chargers available.

Our accommodation(s)

Hotel location

ibis London Heathrow Airport

112 Bath Road, Harlington, Hayes
UB3 5AL LONDON
United Kingdom

GPS:51.480789, -0.430683

Telephone
Fax +44 20 8564 7894

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ibis Kitchen & Bar

Hungry? We've got you. No need to head out - our menu is packed with global favourites: fresh salads, tasty pizzas, fragrant soups & comfort food to hit the spot. Stay in, chill out, and enjoy!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,653 reviews

TripAdvisor Rating  3.7/5  6,378 reviews

Nice place to stay near Heathrow airport.

TripAdvisor rating 5.0/5

JelenaK399 TripAdvisor review

I really enjoyed my stay here. Room had enough space to fit 3 huge suitcases, work desk was enough for work. Bed linens were fresh and clean, and thankfully without any smelly detergent applied (it means a lot to me, as I have smell sensitivity). Thick walls and double windows. When windows were closed, room was absolutely quiet. Of course, if you open windows for a bit of fresh air, you can hear some airport sounds. Downstairs was a little supply of juices and sandwiches, and you can also eat a normal meal. Friendly staff. Bus stop round the corner, which brings you to Elizabeth line. Very positive experience! Would definitely stay again.

Customer review rating 2.0/5

Karin C. Couples - Confirmed reviews ALL

The room was lovely and clean, which is good. But it was incredibly hot and stuffy with no way to get any airflow though. Didn’t make for a good nights sleep unfortunately after 30 hours travel time.

Dear Karin C., Thank you for your feedback regarding your recent stay. It is unfortunate to hear that the temperature in your room affected your comfort during your visit. We appreciate your comments on the cleanliness and will take your input into consideration for future improvements. Kind Regards, Jordi PENA - General Manager

Customer review rating 4.0/5

Roger D. Solo - Confirmed reviews ALL

poor restaurant service first night, much better thereafter. General experience rated 8 out of 10

Dear Roger D., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your acknowledgment of the improvement in restaurant service during your visit. Your overall rating of 8 out of 10 is valued, and we hope to welcome you back in the future. Kind Regards, Jordi PENA - General Manager

Customer review rating 1.0/5

Lyndsay M. Couples - Confirmed reviews ALL

Although this hotel is in a decent location for early morning travel, I would NEVER stay here again. The room was approximately 26 degrees, and no amount of changing the heating system altered the temperature. And unfortunately, opening the window just allowed jet fuel fumes into the hotel room to worsen the situation. It was not a suitable room of anyone to be expected to sleep in. The quality of the mattress was also VERY poor. These are basic things that a hotel, regardless of level of distinction should strive to have at least an acceptable level of comfort their quests, and this hotel falls far below even a basic level of acceptability. I highly recommend staying somewhere else.

Dear Lyndsay M., Thank you for sharing your feedback regarding your recent experience at our hotel. We appreciate your comments about our location being convenient for early morning travel. However, we sincerely regret that your stay did not meet your expectations. The temperature of your room and the discomfort you experienced with the mattress are concerning. We understand how important a comfortable environment is for a restful night's sleep. While we strive to maintain our amenities to a high standard, it appears we fell short in your case. Your insights regarding the heating system and air quality have been duly noted, and we will take them into consideration as we continuously evaluate our services. We genuinely appreciate your feedback, as it aids us in improving our guest experiences. Should you reconsider in the future, we hope to provide you with a more satisfactory stay. Kind Regards, Jordi PENA - General Manager

Customer review rating 4.0/5

Shilpa D. Couples - Confirmed reviews ALL

Experience was good

Dear Shilpa D., Thank you for your positive feedback. We are pleased to hear that you found our location convenient and that your overall experience was satisfactory. Your comments inspire us to continue providing excellent service to our guests. Kind Regards, Jordi PENA - General Manager

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Other web-users rate our hotel

  • 2,812 reviews 8.9/10 Location
  • 3,783 reviews 5.6/10 Room
  • 3,591 reviews 8.4/10 Service
  • 64 reviews 7.6/10 WiFi
  • 1,987 reviews 4.3/10 Comfort
  • 1,671 reviews 6.4/10 Cleanliness
  • 828 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.