ibis London Heathrow Airport Hotel 3 stars

TripAdvisor rating 3.5/5 5,285 reviews
ibis London Heathrow Airport
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

We'll put you up in Sweet Bed comfort, prepare you for your travels with a hearty breakfast, and arrange for you to be whisked to and from the airport on the Hoppa bus service. Fuss-free accommodation, done well.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • LONDON HEATHROWPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Hotel location

ibis London Heathrow Airport

112 Bath Rd, Hayes, Middlesex
London Heathrow Airport
UB3 5AL
london
united kingdom

Tel: +442087594888

Fax: (+44)208/5647894

Contact email

Check-in from 14h00

Check out up to 12h00

  • HOTEL HOPPA :   H6, H56 TERMINAL

  • LONDON HEATHROW AIRPORT :   140-111-105-285 HEATHROW CENTRAL BUS STATION

  • HATTON CROSS TUBE :   Picadilly Hatton Cross

  • PICADILLY LINE :   PICADILLY LINE HEATHROW 123

  • HEATHROW EXPRESS :   HEATHROW EXPRESS HEATHROW T2&3

  • By plane

    LONDON CITY AIRPORT At 30km / 18.75 miles

  • By plane

    LONDON HEATHROW At 1.61km / 1 miles - Shuttle paying

  • By plane

    LONDON LUTON At 45km / 28.13 miles

  • By car

    M3 JUNCTION 3 At 4.83km / 3 miles

  • By car

    M4 JUNCTION 4 At 1.61km / 1 miles

  • By train

    HAYES AND HARLINGTON At 1km / 0.63 miles

  • By train

    HEATHROW EXPRESS TERMINAL 3 At 0.5km / 0.31 miles

  • By train

    ST PANCRAS INTERNATIONAL At 48.28km / 30 miles

GPS :51.480789, -0.430683

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Accessible Room with 1 double bed

  • Max. number of persons: 2

Accessible Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18

Classic Family Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

FOGG'S KITCHEN & BAR

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Heathrow Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

14,733 reviews

tripadvisor

TripAdvisor Rating 3.5/5

5,285 reviews

Very friendly and helpful staff

Customer review rating 4.2/5

Katy S. Families - 18/01/2020 Confirmed reviews ALL

Room very clean, great breakfast and easy check in and out. Would definitely stay here again.

Exceptional Staff

Customer review rating 4.2/5

Simon F. Business - 18/01/2020 Confirmed reviews ALL

I had several problems booking. The customer service number hung up on me twice! I had points taking from me but no discount was added! The lady greeting me at the hotel went out of her way to resolve this issue.

Good

Customer review rating 4.2/5

Sue F. Solo - 17/01/2020 Confirmed reviews ALL

Dimity is the best kind in the morning,compere to the girl work in 14/1/20 do not know how to be smiling or service ,I give her 0/ Reception lady and all others very good.House keeping girls very good,Restaurant and evening staff in the restaurant excellent,It make me come and satay in the Ibis

Very comfortable stay at Ibis London Heathrow Hotel

Customer review rating 4.2/5

William T. Couples - 17/01/2020 Confirmed reviews ALL

Easy check-In, friendly staff, clean facilities, comfortable and quiet rooms, good breakfast, low price.

Only a short stay and the accommodation was good.

Customer review rating 4.2/5

Pam W. Solo - 17/01/2020 Confirmed reviews ALL

Comfortable and quiet room. Breakfast was a bit chaotic as there was a wait for bacon and sausages.

Mr Sanjay V.

Customer review rating 4.2/5

Sanjay V. Families - 17/01/2020 Confirmed reviews ALL

We booked two rooms and our experience staying at IBIS was very bad. 1. before making the booking we had inquired about the parking. and was told parking is free, but when we reached we had to pay for the whole day parking. 2. Room was not cleaned and toilet was smelling very bad 3. Our room was changed after complain but then we were given other room keys that was already occupied by other guests 4. It took as almost 2 hours running upstairs and downstairs to reception desk to resolve the issue because the no one was receiving the calls from the inter-telecom

Comfortable sleep

Customer review rating 4.2/5

Anthony T. Business - 16/01/2020 Confirmed reviews ALL

Comfortable bed and sheets, room lacked ironing facilities

Good airport hotel

Customer review rating 4.2/5

Susan Solo - 16/01/2020 Confirmed reviews ALL

Ok room, quiet and easy to reach from the airport. Fast check in and out.

Poor organisation, buggy door lock.

Customer review rating 4.2/5

Jenny Solo - 16/01/2020 Confirmed reviews ALL

Check-in desk is disorganised an confusing beyond more than one person waiting. My door card was not working upon check in. I had to walk all the way back to the desk, then found clusters of people gathering around, everyone was confused if others where queuing or standing around because there was no queue system in place. After waiting for 20 mins, I notified the staff member that my door card did not work. I was then told the card had been reset and handed the card back to me. When I questioned how they could be sure that it'd work this time. I was told it would work and it had be deactivated due to me putting it next to the phone. I told the staff member that I didn't have the phone with me when I go to try the first time but she was not interested and there was no apologies whatsoever for the faulty card, and having to walk all the way back and waited 20+ mins to get the card sorted. If they had apologised and did not assume customer's fault, it would have been more forgiving for unfortunate event. Staff was not well trained, and very disorganised reception desk. Otherwise the room facilities were fine.

Poor customer service

Customer review rating 4.2/5

Geoff Solo - 16/01/2020 Confirmed reviews ALL

Check in was relatively easy. Was surprised I wasnt asked for a card to charge incidental. Ate dinner in house. Was not aware that I had to pay at table, and hassled to settle account when I was in bed. On check out, noted I had been charged for breakfast which I didnt have Manager sorted it, but added to stress.

I always stay at the Ibis Hotel Heathrow when I visit London

Customer review rating 4.2/5

A N. O. Couples - 16/01/2020 Confirmed reviews ALL

as expected without problems

Consistent and Reliable Hotel Near LHR

Customer review rating 4.2/5

Anonymous Couples - 16/01/2020 Confirmed reviews ALL

Having used the hotel for over 9 years when we travel to and from LHR, we are happy to have the Ibis where we can stay before and after our travel. The staff is attentive and professional. The rooms are clean and well equipped with comfortable bed.

Cost effective and convenient

Customer review rating 4.2/5

Peter M. Business - 16/01/2020 Confirmed reviews ALL

Overall good, no complaints.

Easy and simple stay

Customer review rating 4.2/5

Natalie S. Solo - 15/01/2020 Confirmed reviews ALL

Easy to access from free bus and comfortable stay.

Good

Customer review rating 4.2/5

Jono Solo - 15/01/2020 Confirmed reviews ALL

Good

great, the ibis was friendly, clean, efficient.

Customer review rating 4.2/5

Shaun Solo - 15/01/2020 Confirmed reviews ALL

I liked it, no fuss, nice room, good food, good value!

Great as usual

Customer review rating 4.2/5

Best I. A. Business - 15/01/2020 Confirmed reviews ALL

I write this from the Ibis is Gatwick, and what a difference! There was no welcome back for gold card, no engagement at the bar and checking was very cold. Keep doing what you’re doing Heathrow you knock spots of the others - Well done!

good stay apart from having to move rooms

Customer review rating 4.2/5

Scott Business - 15/01/2020 Confirmed reviews ALL

Staff were polite, energetic and helpful. I was forced to move rooms as the battery card reader in my door died and couldn't secure the room etc. As I was up very early it was a bit of a pain to move but staff were quick to relocate me and offered me a free drink in the bar while they sorted it. Cant complain and these things happen. Will be revisiting if flying out of LHR early again.

Rides are exorbitant

Customer review rating 4.2/5

Pbee Friends - 15/01/2020 Confirmed reviews ALL

2 rooms were booked.one was supposed to have a disabled shower. It didn't. They tried to give up my room to someone who arrived after i booked. Booking transportation was a scam.

Good quality and very convenient

Customer review rating 4.2/5

Anonymous Couples - 14/01/2020 Confirmed reviews ALL

Had a good night stay. The hotel was convenient for a flight next day from Heathrow.

Dear Trevor Thank you so much for taking the time to give us such great feedback, myself and my team really appreciate your comments and your review will act as great encouragement for us. Please feel free to visit Trip Advisor and share your review so others can find out about our fantastic hotel & team, we would be very grateful. Once again thank you and I hope we will welcome you again in the future. Kindest Regards Jayne Riley General Manager
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