ibis London Heathrow Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 1,618 reviews

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112 Bath Road, Harlington, Hayes, UB3 5AL LONDON, United Kingdom

Description

Hotel extras

  • Local buses from Harlington Corner Stop J (105, 222, 555, 81, SL9) to Heathrow & beyond.

  • Hoppa shuttle to & from the hotel. Book at www.hotelhoppa.co.uk

  • Easy access to Central London via the Elizabeth Line from Hayes & Harlington Station.

  • Tasty hot & cold buffet breakfast. À la carte lunch & dinner served fresh every day.

  • We're a cashless hotel-card payments only. On-site paid parking with EV chargers available.

Our accommodation(s)

Hotel location

ibis London Heathrow Airport

112 Bath Road, Harlington, Hayes
UB3 5AL LONDON
United Kingdom

GPS:51.480789, -0.430683

Telephone
Fax +44 20 8564 7894

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ibis Kitchen & Bar

Hungry? We've got you. No need to head out - our menu is packed with global favourites: fresh salads, tasty pizzas, fragrant soups & comfort food to hit the spot. Stay in, chill out, and enjoy!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,618 reviews

Customer review rating 4.5/5

Dylan L. Business - Confirmed reviews ALL

Location very accessible to public transport, tea coffee maker in the room n overall the room was clean. Just that I had the parking view other than that all good

Thank you, Dylan, for your excellent feedback and high rating, we are pleased to hear that you found the location very convenient for public transport and that the clean room and in room tea and coffee facilities added to your comfort. We appreciate your note about the parking view and are glad that everything else met your expectations during your stay. Thank you for taking the time to share your comments and we hope to welcome you back again soon. Kind Regards, Jordi PENA – General Manager

Customer review rating 0.5/5

Erika S. S. Business - Confirmed reviews ALL

I was staying at the hotel for work, spending over a thousand pounds, so I expected basic professional service. When I went to the reception to collect packages that had been delivered, the receptionist rolled her eyes and responded dismissively. The day before, she had ignored me entirely while I was standing at the reception, walking away without acknowledging me or offering even a brief apology or explanation. Her behavior was unprofessional and disrespectful, and it made what should have been a straightforward interaction unnecessarily frustrating.

Customer review rating 5.0/5

Russell A. Solo - Confirmed reviews ALL

I had a +10 hour overnight layover between flights through Heathrow. I had stayed at this hotel before. Easy in, easy out, with front door pick up/drop off by airport buses. And, I am a loyal Accor member. It was smooth and seamless. Thank you.

Thank you, Russell, for your excellent feedback and for choosing to stay with us again during your long layover, we are delighted to hear that the smooth arrival, easy access to the airport buses and the overall convenience of the hotel made your stay seamless. We truly appreciate your loyalty as an Accor member and are pleased that everything worked just as you needed for a comfortable overnight stop. It was a pleasure to welcome you back and we hope to see you again on your next journey through Heathrow. Kind Regards, Jordi PENA – General Manager

Customer review rating 5.0/5

Nicoleta W. Business - Confirmed reviews ALL

I work as Heathrow based cabin crew and this hotel is perfect for me from all points of view: clean, comfortable, reasonably priced, within a short bus ride from Heathrow and with professional, friendly and lovely staff (I hope I got the name right, Keziah, who was at Reception after lunch time on the 9th of March is excellent: friendly, approachable, smiley, efficient, great with her customers).

Thank you, Nicoleta, for your wonderful feedback and perfect rating, we are delighted to hear that the hotel continues to suit your needs so well as Heathrow‑based cabin crew, from the clean and comfortable rooms to the great value and easy transport links. Your kind words about our professional and friendly team mean a great deal, and we are especially pleased to hear your recognition of Keziah, who will be thrilled to know her approachable and efficient service made such a positive impression. We truly appreciate you taking the time to share your experience and look forward to welcoming you back again soon. Kind Regards, Jordi PENA – General Manager

Customer review rating 3.0/5

Juan C. Business - Confirmed reviews ALL

Even being a gold member. Seems that we are treated as normal. Sydney in reception is not very welcoming. Always issues to give the rooms.

Dear Juan C., Thank you for sharing your feedback, and we are sorry to hear that your experience did not reflect the level of recognition and welcome we aim to provide, especially for our valued Gold members. We appreciate you mentioning the issues encountered at reception and will review this with the team, including Sydney, to ensure a warmer and more seamless arrival experience moving forward. Thank you again for taking the time to let us know, as your comments help us improve the service we offer. Kind Regards, Jordi PENA – General Manager

Other web-users rate our hotel

  • 2,789 reviews 9/10 Location
  • 3,736 reviews 5.6/10 Room
  • 3,490 reviews 8.4/10 Service
  • 63 reviews 6.5/10 WiFi
  • 1,979 reviews 4.4/10 Comfort
  • 1,629 reviews 6.5/10 Cleanliness
  • 837 reviews 7.8/10 Breakfast

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