Le Medina Essaouira Thalassa Sea&Spa MGallery Coll. 5 stars

Customer review rating (ALL Rating) 4.5/5 883 reviews

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Le Medina Essaouira Thalassa Sea&Spa MGallery Coll. - Image 1
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Avenue Mohamed V, 44000 Essaouira, Morocco

Description

Hotel extras

  • Two minutes from the UNESCO World Heritage-listed medina

  • Partner of the city's major arts festivals

  • A Memorable Moment where you can discover Medina's rich heritage

  • A private golden sandy beach

Our accommodation(s)

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Hotel location

Le Medina Essaouira Thalassa Sea&Spa MGallery Coll.

Avenue Mohamed V
44000 Essaouira
Morocco

GPS:31.508509, -9.765902

Telephone
Fax +212 5244-79080

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  883 reviews

TripAdvisor Rating  4.3/5  2,863 reviews

Certificate of excellence 2025

Charging to room

TripAdvisor rating 4.0/5

Graham J TripAdvisor review

What kind of five star hotel doesn't let you charge your bar bill to your room? Had to pay for bar and restaurant drinks (separately) in cash. Very inconvenient!

Amazing location wonderful hotel

TripAdvisor rating 5.0/5

jackieo925 TripAdvisor review

Well firstly I don’t think all the negative views are warranted - the hotel is lovely not as bad as some people say ! The only thing that let this hotel down for us was that the indoor pool was being upgraded - such a pity they don’t do that in summer when hot and have outdoor pool as we were here in December and weather not great so we booked hotel based on having an indoor pool for a swim each day so that was the biggest disappointment Location - superb right on the beach front and if have a sea view room spectacular views which made the trip as lovely balcony to sit on watch the sun rise/ set It’s a bit all over the place as layout has changed due to renovations but these do not impact guests in any way and are welcome as the room we had was lovely but dated and would welcome a touch up and on the last day a big storm came and we woke up to a flooded room from the balcony over to carpet under the bed - thankfully we had packed and moved bags closer to the door or it would have been a disaster ! The M beach bar was lovely and Ahmed was a gentleman and always so friendly - lovely setting for having a drink / coffee / lunch and sunbeds also where towels were provided Cleaning - place was spotless and the ladies were so friendly but often missing items - day 1 no towels / day 1&2 no water left in room day 3 emptied tissue box to replace and never replaced day 4 took 1 towel and never replaced - small simple stuff The bed was one of the most comfortable we stayed in on trip - big spacious/ comfortable - amazing Breakfast - lots of pastries / breads meats / cheese and all freshly baked tasty can also order eggs - omelette / scrambled etc WiFi - hit and miss - I had an Accor account so I seemed to have better wifi than my husband which was strange - worked ok in room but not great didn’t work if sat on balcony and was perfect down on beach ! This hotel is in a wonderful location lovely staff and would recommend if you are looking for a hotel and not a riad as from what I could see walking around not many others that looked inviting !

Customer review rating 2.5/5

Jonathan O. Friends - Confirmed reviews ALL

New tooms are pleasant but over ,50% of the hotel to be refurbished with resulting noise and dust. Thalassotherapy suite permanently closed so hotel no longer deserves 'thalassa sea and spa' branding. Friendly staff try hard for their guests in a hotel that has lost its way

This is NOT a thalasso hotel.

TripAdvisor rating 3.0/5

jon23454 TripAdvisor review

Good location and friendly staff but beware this hotel no longer has thalassotherapy facilities only limited spa treatments. The hotel is also undergoing extensive construction and remodeling until September 2026 causing dust and noise and meaning a large part of the indoor facilities are not available to guests and more than 50% of bedrooms are still to be refurbished The main entrance looks as though the whole hotel is closed.

Dear JON, Thank you for sharing your feedback with us. We’re glad to hear you appreciated our location and the friendliness of our team. We’re truly sorry, however, for any inconvenience caused by the current renovation works. These improvements—scheduled to continue until September 2026—are part of a major transformation aimed at offering our guests an enhanced and more modern experience in the future. You are absolutely right to note that our thalassotherapy facilities are no longer available. We now offer a more limited range of spa treatments, and we apologize if this was not clearly communicated before your arrival. We will reinforce our efforts to ensure that all information is transparent and up to date. As for the temporary appearance of the main entrance and the unavailability of certain indoor areas and rooms, this is indeed linked to the ongoing renovation phases. We understand how this may have affected your perception of the hotel, and we sincerely regret any disturbance caused by dust or noise. Your comments are extremely valuable, and we will use them to improve both communication and guest comfort during this transition period. We hope to have the chance to welcome you back once the full transformation is complete, and offer you the experience you originally expected. Direction,

Customer review rating 4.5/5

Martin R. Couples - Confirmed reviews ALL

We enjoyed our 5 day stay at the hotel very much. The hotel was well located, the pool area was lovely, all the staff were fantastic and the rooms kept extremely clean. During our stay there was quite a bit of work ongoing to rejuvenate the hotel but this was organised well by the hotel and did not affect our wonderful stay.

Cher Mr Ridell, Merci beaucoup pour votre retour. Nous sommes ravis que votre séjour se soit si bien passé et que vous ayez apprécié l’emplacement, la piscine, le personnel et le confort des chambres. Heureux également que les travaux n’aient pas perturbé votre expérience. Au plaisir de vous accueillir à nouveau. Bien à vous Loubna Boubrik Room Division Manager

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Other web-users rate our hotel

  • 576 reviews 9.7/10 Location
  • 570 reviews 7.6/10 Room
  • 957 reviews 9.1/10 Service
  • 14 reviews 8.4/10 WiFi
  • 367 reviews 8.3/10 Breakfast
  • 333 reviews 6.5/10 Pool
  • 297 reviews 7.8/10 Comfort
  • 276 reviews 8.9/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.