Hotel Le Médina Essaouira Thalassa sea&Spa-MGallery 5 stars

TripAdvisor rating 4.0/5 2,252 reviews
Hotel Le Médina Essaouira Thalassa sea&Spa-MGallery
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Hotel extras

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This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on requestPaying
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Beach and water sports
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Hotel Le Médina Essaouira Thalassa sea&Spa-MGallery

Avenue Mohamed V
44000
essaouira
morocco

Tel: +2120525072526

Fax: (+212)524479080

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AGADIR ALMASSIRA At 160km / 99.43 miles

  • By plane

    ESSAOUIRA MOGADOR At 15km / 9.32 miles - Shuttle paying

  • By plane

    MARRAKECH MENARA At 180.01km / 111.86 miles - Shuttle paying

  • By helicopter

    ESSAOUIRA MOGADOR At 15km / 9.32 miles

GPS :31.508389, -9.766083

Our accommodations

Relax in comfort in your room or suite entirely furnished by Souiris craftsmen complete with bathroom decorated with white, blue or green Moroccan mosaics and a delightful median, pool or sea view

Standard Room with queen-size bed and view of the Medina

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Superior Room with twin beds and view of the swimming pool

  • Max. number of persons: 3
  • Area: From 31
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Superior Room with king-size bed and view of the swimming pool

  • Max. number of persons: 3
  • Area: From 31
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Sea View Superior Room with king-size bed

  • Max. number of persons: 3
  • Area: From 31
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Junior Suite with king-size bed and view of the swimming pool

  • Max. number of persons: 3
  • Area: From 40
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Suite with a king-size bed and view of the swimming pool

  • Max. number of persons: 4
  • Area: From 60
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Suite with king-size bed and sea view

  • Max. number of persons: 4
  • Area: From 60
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

MPOOL

Type of cuisine: Mediterranean

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ARGANIER

Type of cuisine: International

All the flavors of a Souiris breakfast await you at the L'Arganier restaurant! Have lunch by the pool, in the shade of the palm trees or in a Berber tent. Our menu is simple and understated with an emphasis on Mediterranean cuisine.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MBEACH

Type of cuisine: International

Haj Souleyman, a Souiri fisherman, delivers his catch to the Côté Plage restaurant every morning so that our chef, Ménad, can prepare the fish in a simple way that respects the taste and freshness of Essaouira's sea bass.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA SCALA

Photo non contractuelle / Strictly non binding

With colorful, floral decor set around a pink piano, La Scala bar is the ideal place to enjoy a homemade gourmet coffee

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MCLUB

Photo non contractuelle / Strictly non binding

In the evening, MCLUB is an arty retreat reminiscent of a traditional English pub. Temporary exhibitions decorate its walls. Depending on the season, DJs come here to perform, often for exhibition openings. You can also try the menu

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

The institute is connected to the hotel and has large bay windows overlooking the swimming pool: a view which you can enjoy from the therapy pool. You'll completely understand what well-being means.

Visit the Thalassa Sea & Spa site

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Hotel Le Médina Essaouira Thalassa sea&Spa-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,240 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,252 reviews

Perfect location in the charming Essaouira

Customer review rating 4.5/5

Rene Friends - 06/01/2020 Confirmed reviews ALL

Very nice located hotel ( sea front) and good atmosphere all along the stay. Very friendly and hlepfull staff, with a good point also for the breakfast offer.

Dear Rene S., Thank you for choosing our hotel Mgallery the Medina Thalassa Sea & Spa for your stay in Essaouira, and for your charming comments concerning the service you received from our teams, the location of our hotel, and for the breakfast offer. Thank you again for your stay with us, we look forward to your next visit. Sincerely. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Generally a nice hotel spoilt by a few fundamental issues

Customer review rating 4.5/5

Mr G. G. Families - 03/01/2020 Confirmed reviews ALL

We went away at Xmas for some winter warmth. We selected your hotel in Essaouira as we were assured it had a heated swimming pool, and quite simply it was cold, very few ventured in it more than once and everyone was complaining about the same issue. Reception said we could use the Spa as compensation but this is not what we wanted. The room was very cosy and the bed excellent, the whole place was nice. the food was awful, we had a club sandwich by the pool when we arrived and it was about the worst ive ever eaten, we did not venture further into your culinary offerings, went out instead.

Dear guy G., Thank you for choosing our hotel Mgallery le Médina Thalassa Sea & Spa for your stay in Essaouira, and for sharing this great review of the room, the bed, as well as for our location hotel. Nevertheless we thank you for your constructive remark, and we assure you that your rating about the swimming pool and food is taken into consideration. We are sorry for the inconvenience experienced, and we ask you to accept our sincere apologies. We hope to have the pleasure of welcoming you again to give you a new experience. cordiallyWe hope to welcoming you back again very soon. Cordially. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com
Customer review rating 4.5/5

Antoinette Couples - 30/12/2019 Confirmed reviews ALL

The room was very nice and housekeeping staff very attentive. However check-in left a lot to be desired as a) we were given a welcome drink invite, then told what we wanted, we would have to pay for. This should really have been explained better before we ordered. b) I was asked if I would authorise a prepayment for money I might spend at the hotel, to which I agreed, without confirming an amount. In Ireland or the UK, this would normally be no more than €100. When I checked my bank account the following day, I discovered that almost €400 had been stopped from my account. When I discussed this with the receptionist, she reimbursed, but seemed very annoyed. Again, had this been discussed fully at check in, this misunderstanding would not have taken place. This left me with a bad feeling towards the hotel, however, we decided that on Christmas Day we would have lunch at the hotel, as surely the incident at reception was just an error. However, again we were extremely dissatisfied. We ordered two cocktails from the menu, but had to return them because they were not even close to what they should have been. My Bloody Mary was essentially tomato juice with a small splash of vodka - no celery, Worcestershire sauce or Tabasco. When I returned it, the waiter added a splash of vodka and handed it back to me. My husbands Margarita was just lemon and tequila...Before we ate, I requested the waiter to clean the table...he wiped it, but it was still dirty. Eventually we asked to change our drinks, which happened without fuss, I got a glass of wine, my husband a beer. The beer was fine, but the wine undrinkable. I left a full glass there - nobody checked to see why. We were a little disappointed with the Christmas Day lunch menu, in that there were only snacks available. The food was fine, but very basic and overpriced. Staff just seem to be very inexperienced when it comes to hospitality, which one does not expect from a hotel in this class. As before, the room was great and security staff generally lovely, but it would have been nice to feel a bit better looked after in both bar and restaurant. Equally, nobody ever asked us if everything was ok in all the time we were there, which is a bit odd. The outdoor pool was cold which was a disappointment, and the spa far too expensive given that prices downtown were about 50% cheaper. This hotel is in such an amazing location it is a real shame that services aren’t better. We loved Essouira and the location is fabulous, but felt very let down as guests at the hotel.

Dear Antoinette S., Thank you for choosing our hotel Mgallery the Medina Thalassa Sea & Spa for your stay in Essaouira, and for sharing this beautiful review of the room, our cleaning and security staff, as well as for our hotel location. Nevertheless we thank you for your constructive remark, and we assure you that your evaluation of the bar and restaurant service, the swimming pool and the spa is taken into consideration. We hope to welcome you again very soon. Cordially. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Lovely hotel with colorful lobby and very nice rooms

Customer review rating 4.5/5

David W. Couples - 21/11/2019 Confirmed reviews ALL

Wow, when you enter the hotel and see so many colorful chairs, sofas, pillows, artwork, your eyes don't know where to look. Lovely. Beautiful pool and outdoor lounge area. Very nice rooms, ours with a balcony overlooking the pool. Hotel located across the road from the ocean and close to the medina. Very nice buffet breakfast. Staff very friendly and helpful. Highly recommend this hotel.

Dear DAVID CHARLES, Firstly we would like to thank you for the lovely review you shared following your recent visit to our MGallery le Médina Essaouira Thalassa Sea & Spa hotel, and again for your stay with us. Thank you for your lovely comment regarding the decoration our hotel, the pool, outdoor lounge area, the rooms, the location, the buffet breakfast and for Staff service. We are thrilled that you have enjoyed your stay in Essaouira. We hope to welcoming you back again very soon. Cordially Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Extremely welcoming and attentive

Customer review rating 4.5/5

Suzanne N. Families - 18/11/2019 Confirmed reviews ALL

Everyone at the hotel gave us such a warm welcome and could not have been more attentive. This made our stay so enjoyable with a young baby.

Dear Suzanne N., Firstly thank you for choosing our hotel Mgallery le Médina Thalassa Sea & Spa for your stay in Essaouira, and for sharing this excellent review of our hotel and for the warm welcome. We are delighted that you had a pleasant stay with your baby with us, we hope to welcoming you back again very soon. Sincerely. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Excellent

Customer review rating 4.5/5

L. E. M. Business - 10/11/2019 Confirmed reviews ALL

For two nights all services were more than excellent

Dear L., Thank you so much for your feedback,we appreciate that you enjoyed your stay among us. We will share your experience, with all team . We hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

happy

Customer review rating 4.5/5

O. Families - 04/11/2019 Confirmed reviews ALL

it was a nice experience

Dear Luca O., Thank you so much for choosing our hotel for your recent stay in Essaouira. We are happy to see that you enjoyed it, we hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Great hotel close to the beach and city centre

Customer review rating 4.5/5

Per D. Couples - 31/10/2019 Confirmed reviews ALL

We stayed here 4 days in late october 2019. The location was perfect. Beach across the road, medina a few minutes walk away. Mini-bank a short walk to the right along beachroad. The hotel has a private part of the beach across the road, with a restaurant. Good food, but quite expensive compared to places in the medina. We let the hotel arrange our camelriding. Got picked up at the hotel and were driven back afterwards. Same price as on the beach, highly recomended!

Dear Per D., We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Another stay in paradise.

Customer review rating 4.5/5

Geoff K. Couples - 30/10/2019 Confirmed reviews ALL

Another wonderful sojourn in this beautiful hôtel, our third visit. Being recognised, after a year, as soon as we arrived by both the door staff and the reception makes one feel a bit special from the outset. The experience continued with entry to our favourite room, 237, a feeling of coming home. The breakfast and dinner staff continued the welcome, almost a feeling of being family. If I had a complaint, it would be that the poolside sunbeds at the rear are almost inaccessible from the pool because the front beds and their tables severely restrict access, so much so that we often had to go "cross country" through the bushes to get to a bed and in reverse to get to the pool. Service from the poolside waiter was also severely restricted. I realise that the maximum amount of space is required for the sunbeds, but surely something could be done. Another niggle would be that the Arganier restaurant no longer offered an al a carte service, but we did enjoy the Moroccan themed buffet. We will return again, Inshallah.

Dear MARIAN , We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

A very welcoming hotel

Customer review rating 4.5/5

Charles O. Couples - 26/10/2019 Confirmed reviews ALL

Wonderful room with excellent staff throughout Extremely comfortable bed and pillows House keeping particularly attentive Breakfast was plentiful but replenishment was sometimes a bit slow

Dear Mr Charles, We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa . We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Another great stay

Customer review rating 4.5/5

Sarahlou Couples - 26/10/2019 Confirmed reviews ALL

Experience was great , I have stayed at the hotel several times and each time is very good. I would like to share some feedback to make it even better : 1) beer glasses are frequently dirty, my husband refuses to drink out of them so please look into the machine which cleans them 2) I had chicken shawarma a few times, and I must say all except one was not a great example and chicken was very poor in standard and portion. For the price I would expect much better 3) our room was cleaned very late on several occasions , after 5pm which is not great 4) my biggest problem is the quality of Wi-fi - this has changed and it’s much worse than my previous stays so made it very difficult to conduct calls via Skype etc and I got disconnected frequently during calls. Pool staff and doorman are amazing, always friendly and always super helpful

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Hotel Le Medina Essaouira Thalassa sea & spa . We are very pleased to read that you enjoyed your stay among us. We will share your positive comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Nice hotel close to very nice city

TripAdvisor rating 4.0/5

V0jtaH Family - 07/10/2019 TripAdvisor review

We did like the stay in Essaouira, maybe the swimming pool could be a little bit hotter as the ocean was cold and weather windy, but hot spa did compensated that very well in the evening. Room, breakfest, service all that was very good.

Amazing stay at Le Medina MGallery

Customer review rating 4.5/5

Youssef L. Business - 30/09/2019 Confirmed reviews ALL

I always travel for business and I should say that I always chose chain hotels. Ever been disappointed at all. Le Medina MGallery Essaouira has exceeded my expectation though. The reception personnel were friendly and very helpful.

Dear YOUSSEF L., We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 23 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

A haven by the sea

Customer review rating 4.5/5

Anonymous Friends - 29/09/2019 Confirmed reviews ALL

Great location, beautiful room, warm welcome and good food. The only thing I would change is to have the poolside menu available as a la carte in the main hotel restaurant in the evening rather than finishing at 5.30pm. We had been keen to eat in the main restaurant but my friend is a vegan and we were unable to do so due to the lack of choice on the set menus and had to eat in the seafront restaurant on all three nights. The seafront restaurant was very nice but it would have been good to have the choice and the pool bar menu sounded excellent - a shame not to be able to try it.

Dear Charly M., We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 23 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Brilliantly relaxing

Customer review rating 4.5/5

Christopher B. Couples - 23/09/2019 Confirmed reviews ALL

We were looking forward to having a relaxing time after our visit to Marrakesh and we were not dissapointed. The staff were extremely helpful and very personal. The food was delicious, and the hotel kept exceptionally clean. It was perfect for what we wanted.

Dear Christopher B., We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 23 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Pleasant

Customer review rating 4.5/5

Nikki C. Couples - 21/09/2019 Confirmed reviews ALL

Overall experience was good, but hotel in need of some updating, looking tired in certain areas

Dear STEPHEN P., Thank you for sharing your feedback on your recent holiday experience at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery . Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

a wonderful hotel!!!

Customer review rating 4.5/5

William G. Couples - 15/09/2019 Confirmed reviews ALL

this is an easy hotel to comment on! the location is perfect regardless whether the client is a first visiter or has been many times (we have been every year for 15 years). the staff is really excellent......for example ms. boubrik and her staff.... the housekeeping staff, very competent and friendly. the breakfast program is superb. i hope the group accor appréciates how good this hotel is......and of course we will return next year inchallah !!! w.&.c g.

Dear William g., We inform you that we appreciate your comments regarding your stay at the Hotel Le Médina Essaouira Thalassa sea & spa - MGallery. Also it''s a great pleasure to receive a positive feedback that we'll share it with all our staff . Many thanks for this heartwarming review of your stay with us, We look forward to hearing from you . Kindest regards. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Excellent, we will return again

Customer review rating 4.5/5

Lynne M. Couples - 15/09/2019 Confirmed reviews ALL

Great staff at the hotel, nothing too much trouble. Warm welcome, excellent service in all areas from the cleaning ladies, dining room staff, reception staff, door men, porters, beach bar area, swimming pool, hope I haven't missed anyone out. One of the most comfortable beds we have ever slept in and the view of the beach was an added bonus. We will return without a doubt. Fabulous. Thank you

Dear Moira Lynne M., We inform you that we apprecaite your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It's always a pleasure to receive a positive feedback like yours as your experience that we will share it with our team . Looking forward to hearing from you Kindest regards Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Very good stay, improvements needed though

Customer review rating 4.5/5

Anonymous Families - 22/08/2019 Confirmed reviews ALL

Very spacious room and clean. Excellent location. Good service more monitoring is needed though. Renovation needs to be done on building since it s very old and not well reserved.

Dear Chrystalla K., We inform you that we appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. Many thanks for making us your choice hotel and for your constructive notes . Looking forward to hearing from you next holidays. Kindest regards Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Good hotel in very good location

Customer review rating 4.5/5

50 Y. C. F. G. Couples - 07/08/2019 Confirmed reviews ALL

Hints: - Rooms with sea view provide a great panoramic view but they are also quite loud (seagulls / cars) if you keep the door open. Street lamps are very bright at night. I'd probably choose a room with pool view next time. - Sea water was 16 Celsius in late July which is too cold for most people. This is not related to the hotel but to Essaouira in general. Pros: - Located directly at the beach and within 5 minutes walking distance to Medina and harbor - Private beach area with cushioned sunbeds and towel service - Pool area with cushioned sunbeds and towel service - Hotel arranged transfer from/to Marrakesh - Very quick and helpful room service Cons: - At the pool and on the balcony there was an unpleasant odor like that of a sewage plant - Intermittent WiFi issues. At certain times there was hardly any connection possible. - The Mojito cocktail was sub par

Dear Rolf W., We are thrilled you enjoyed your recent stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. Also many thanks to make us your choice hotel & for your positive feedback with a constructive remarques to help us to improve our services. You are always welcome and we look forward to hearing from you next holidays . Kindest regards. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com
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