Le Medina Essaouira Thalassa Sea & Spa MGallery 5 stars

Amazing services from A to Z, thanks a lot to your great staff

Such an old and dated hotel with poor customer service from the reception team. Hygiene at breakfast was also not good considering the current Covid situation - it was a help yourself buffet but people were not wearing masks or gloves including the lady cooking pancakes. We were due to stay two nights but checked out early and moved to another hotel

Perfect

Stayed there for one night, great balcony sea view, very hygienic, spacious rooms with all necessary amenities, nice staff, near to all facilities and cites, very reasonable price, overall exceptional.

Thank you for this beautiful experience that was a great stay see you next time

My journey to mc gallery Medina was nice and comfortable as usual. Everybody from security guards, porter, front desk clerks, housekeeping was adorable and professional. Very clean indeed. Also breakfast was satisfying but not very pleasant due to couple waiters that are very rude and greedy. I wrote a message to Mrs loubna to let her know.

Wonderful experience as usual. Hotel is clean in a perfect location, with a great service. Special thanks to Hafsa, Nezha, and Latifa. You always know how to treat your customers See you soon again. <3

The food was ok, and also the breakfast was really good, sorprisely the internet was also really good in the pc. A negative point, is that even I have accor account, they dont recognize my stay because was not booked in accorhotels.com due the fact that I book with company travel agency, something that I think is nosense, the hotel gets the money always, so why dont prize the client who stays?, if the payment is the same.

I appreciated the service and patience of hasna and nezha. They were very polite, patiente, flexible and professional despite the chaotic situation and the lack of food and staffing to manage efficiently the entire complex (parking...). Thank you !

This is my second time back and it was as amazing as my first time. The staff, the food, and the cleanliness of the rooms were impeccable.

Excellent hotel location with a private beach across the road. Friendly front desk staff. Service is ok. Nice breakfast served to the table. Social distancing well respected as well . Only one option for dinner due to Corona and its a bit expensive

Comfortable hotel with a superb location. Only regret was not booking a sea view room. Breakfast was plentiful and we requested espresso coffee. fresh juices and pancakes available to order and such a pleasure sitting by the pool in the sun.

We did like the stay in Essaouira, maybe the swimming pool could be a little bit hotter as the ocean was cold and weather windy, but hot spa did compensated that very well in the evening. Room, breakfest, service all that was very good.

The staff go to great lengths to make your stay comfortable, but there's nothing they can do to overcome the fact that the rooms are in need of a refurb. A few niggles, like the shaver socket not working, old features (like old volume controls) are still present and scuffed mirrors etc. The room is 'tired' and if you're looking for the usual clean/clinical hotel style, then maybe try the Sofitel as this hotel definitely has Moroccan 'personality'. The waiting staff work hard and are attentive. I would like to mention Nezha & Agoub at Reception for their excellent service. Housekeeping are also very attentive. The property is in an excellent location and the Beach Club is also great, this would be ideal in the summer. Overall, this property just needs Accor to pump some money into refurbishing the rooms.

Very nice hotel, beautiful location in safe area and near beach, also very close to city center and medina . Good breakfast and nice staff . Fish restaurant on the beach. But for sure need some renovation