Le Medina Essaouira Thalassa Sea & Spa MGallery 5 stars

Customer review rating 4.5/5 2,344 reviews

Le Medina Essaouira Thalassa Sea & Spa MGallery
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Hotel extras

  • Two minutes from the UNESCO World Heritage-listed Medina

  • Partner of the city's major arts festivals

  • A 'Memorable Moment' to discover the local organic vineyard

  • A private golden sandy beach

  • A mixed thalassotherapy and spa institute

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on requestPaying
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Beach and water sports
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Le Medina Essaouira Thalassa Sea & Spa MGallery

Avenue Mohamed V
44000
essaouira
morocco

Tel: +2120525072526

Fax: (+212)524479080

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AGADIR ALMASSIRA At 160km / 99.43 miles

  • By plane

    ESSAOUIRA MOGADOR At 15km / 9.32 miles - Shuttle paying

  • By plane

    MARRAKECH MENARA At 180.01km / 111.86 miles - Shuttle paying

  • By helicopter

    ESSAOUIRA MOGADOR At 15km / 9.32 miles

GPS :31.508389, -9.766083

Our accommodations

Relax in comfort in your room or suite entirely furnished by Souiris craftsmen complete with bathroom decorated with white, blue or green Moroccan mosaics and a delightful median, pool or sea view

Standard Room with queen-size bed and view of the Medina

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Superior Room with twin beds and view of the swimming pool

Accessible room
  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Superior Room with king-size bed and view of the swimming pool

  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Sea View Superior Room with king-size bed

  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

MPOOL

Type of cuisine: Mediterranean

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ARGANIER

Type of cuisine: International

All the flavors of a Souiris breakfast await you at the L'Arganier restaurant! Have lunch by the pool, in the shade of the palm trees or in a Berber tent. Our menu is simple and understated with an emphasis on Mediterranean cuisine.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MBEACH

Type of cuisine: International

Haj Souleyman, a Souiri fisherman, delivers his catch to the Côté Plage restaurant every morning so that our chef, Ménad, can prepare the fish in a simple way that respects the taste and freshness of Essaouira's sea bass.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA SCALA

Non contractual photo

With colorful, floral decor set around a pink piano, La Scala bar is the ideal place to enjoy a homemade gourmet coffee

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MCLUB

Non contractual photo

In the evening, MCLUB is an arty retreat reminiscent of a traditional English pub. Temporary exhibitions decorate its walls. Depending on the season, DJs come here to perform, often for exhibition openings. You can also try the menu

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

The institute is connected to the hotel and has large bay windows overlooking the swimming pool: a view which you can enjoy from the therapy pool. You'll completely understand what well-being means.

Visit the Thalassa Sea & Spa site

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Le Medina Essaouira Thalassa Sea & Spa MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,344 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,286 reviews

Staff Attitude towards Guests are not professional

Customer review rating 4.5/5

Varit H. Friends - 21/03/2020 Confirmed reviews ALL

Attitude issue is a big word here. Everyone seems to know everything better than guest’s requests. Unprofessional service in restaurant and ignorance of staff towards guests can be felt.

Dear Varit, We would like to thank you for taking the time to share a comment about your stay at Le Medina MGallery. It is with great concern that we read your remarks about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness, and we assure you that what you described is not the norm for us. Be sure that your review will be discussed with the managers of the involved departments for evaluation and action as needed. We hope that you will give us the opportunity to better serve you in the future. Regards, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Best hotel in Essaouira

Customer review rating 4.5/5

Catherine S. Friends - 10/03/2020 Confirmed reviews ALL

My 6th stay at this hotel and I cannot fault it. The staff in every department are helpful and friendly and cannot do enough for you. The hotel is very clean, the foyer is beautiful, the bedrooms are comfortable and have everything you need, the pool area and private beach are wonderful, the breakfasts are amazing and the service is top. I will be booking to stay here again in July. I 100% recommend this hotel.

Dear Catherine, Thank you so much for your kind comment regarding your stay at Le Medina MGallery! We are pleased to welcome you each time. Thank you also for your compliments about the staff, the bedroom, the breakfast, the pool area and the private beach, it is a pleasure for us to read that you enjoyed memorable moments with us. See you in July ! Regards, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

excellent staff, ideally located

Customer review rating 4.5/5

Eric Couples - 09/03/2020 Confirmed reviews ALL

great

Dear Eric, Thank you for taking the time to share your comment about your stay at Le Medina MGallery. We are pleased that you enjoyed your stay, thanks to the location of the hotel, and the staff. We look forward to welcoming you again very soon ! Regards, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Average stay

Customer review rating 4.5/5

Anonymous Families - 09/03/2020 Confirmed reviews ALL

Well located hotel, average breakfast, very slow service. More a 3 stars hotel. 2 pieces of clothings were stolen in my room.

Dear Jerome, Thank you for taking the time to tell us about your experience at Le Médina MGallery. We are pleased to read that you enjoyed the location, next to the beach and the medina. We were most concerned to read your remarks on the service you experienced, mostly because your comment do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. We want also to apologize for the loss of your jacket, we only found one of them and gave it back to you when you asked the reception about it, but we have not found the other one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Great location, good stay, good staff.

Customer review rating 4.5/5

Eric L. Couples - 02/03/2020 Confirmed reviews ALL

The experience was great overall, great clean hotel, great breakfast, clean, lovely helpful & professional staff. Things that can be improve: it's the 2nd time we stay at the Medina and both times the swimming pool was very cold. Second thing, which is a bit worrying, is the internet security: dozens of local kids were sitting underneath our balcony all day everyday, using the free hotel wifi.

Dear Eric, Thank you so much for your kind review regarding your stay at Le Medina MGallery! We are pleased to read that you enjoyed the location, the staff and the breakfast. We have taken good notes of your remarks regarding the swimming pool and the internet security, thank you for sharing it with us, we will inform the managers of the involved department for revision and action if needed. We hope to welcome you again very soon! Regards, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Great location.

Customer review rating 4.5/5

Adrian Families - 27/02/2020 Confirmed reviews ALL

Uncomplicated. Clean hotel, nice simple rooms.

Dear Adrian, Thank you for your comment regarding your stay at Le Medina MGallery. We are pleased to read that you enjoyed the location and the cleanliness of the hotel. We have taken good note of your remark regarding the breakfast service, and we will inform the managers of the F&B department for revision and action. We hope to see you again very soon for a next stay! Regards, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Good location , very friendly service

Customer review rating 4.5/5

Paul B. Families - 19/02/2020 Confirmed reviews ALL

We came for a short visit as a multi generational family and we were well looked after . We decided to stay for longer ( which is an indication in itself) and the hotel did their very best to accommodate us. The beachside facilities were good and the adjoining restaurant was excellent . We would not hesitate to recommend it to others .

Dear Paul, It is a pleasure for us to read that you had a memorable stay at Le Médina MGallery! Thank you so much for your nice comment, we are pleased to see that you enjoyed your holidays with us and that you stayed for longer. We hope to see you again very soon! Regards, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

You cannot get any closer to the beach

Customer review rating 4.5/5

Employee J. C. Friends - 28/01/2020 Confirmed reviews ALL

The staff was very friendly and accommodating. Loved the property’s personality and would recommend.

Dear Mrs JENNIFER, We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. We dont hesitate to share it with all team.They will happy to receive your positif feedback. we hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Fantastic hotel

Customer review rating 4.5/5

Pictish1 Couples - 27/01/2020 Confirmed reviews ALL

We stayed at Hotel Le Medina for five days. The location is great, we had a balcony overlooking the sea, and the hotel is also very conveniently situated a five minute walk from the Medina, or old town. The staff were second to none, helpful, friendly and very professional at all times, every staff member shone, from the moment we arrived to the moment we left. The hotel indoor sea water swimming pool is wonderful and free to guests, even if you are not using the Thassala, in the evenings.

Dear Marianne P., Thank you for choosing our hotel Mgallery le Médina Thalassa Sea & Spa for your stay in Essaouira, and for your lovely comment regarding the service you received from our team member, the location and for the indoor pool, we will make sure to share your kind words for the team as we know it means a lot to them. We are delighted that you have enjoyed your stay with us, and we hope to welcoming you back again very soon. Cordially. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

High customer-centric treatment

Customer review rating 4.5/5

Youssef B. Solo - 22/01/2020 Confirmed reviews ALL

I had chance to experience various services at the hotel, I liked mainly the hospitality starting from the parking to the welcome at the reception desk; and very kind gesture was waiting for me at my room (as member of Accor Club). Special thanks to Karim, to the manager and the girls managing the SPA office.

Dear youssef B., Thank you for your preference by choosing our hotel Mgallery le Médina for your stay in Essaouira, and for sharing this great review of our hotel, the staff, the service, the hospitality, the welcome in reception and for the vip in the room. Thank you again for your wonderful appreciation, we are thrilled that you have enjoyed your stay with us, and we hope to welcoming you back again very soon. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Fabulous hotel

TripAdvisor rating 4.0/5

P3331WLelizabethj 22/01/2020 TripAdvisor review

Comfortable hotel with a superb location. Only regret was not booking a sea view room. Breakfast was plentiful and we requested espresso coffee. fresh juices and pancakes available to order and such a pleasure sitting by the pool in the sun.

Dear Elizabeth, Firstly we would like to thank you for the lovely review you shared following your recent visit to Le Médina Mgallery, and are delighted to read that we were able to match your holiday expectations. We also greatly appreciate your comments on the quality and variety of our buffets, because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon, in a Sea View this time! Regards, Sales manager

Perfect location in the charming Essaouira

Customer review rating 4.5/5

Rene Friends - 06/01/2020 Confirmed reviews ALL

Very nice located hotel ( sea front) and good atmosphere all along the stay. Very friendly and hlepfull staff, with a good point also for the breakfast offer.

Dear Rene S., Thank you for choosing our hotel Mgallery the Medina Thalassa Sea & Spa for your stay in Essaouira, and for your charming comments concerning the service you received from our teams, the location of our hotel, and for the breakfast offer. Thank you again for your stay with us, we look forward to your next visit. Sincerely. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Generally a nice hotel spoilt by a few fundamental issues

Customer review rating 4.5/5

Mr G. G. Families - 03/01/2020 Confirmed reviews ALL

We went away at Xmas for some winter warmth. We selected your hotel in Essaouira as we were assured it had a heated swimming pool, and quite simply it was cold, very few ventured in it more than once and everyone was complaining about the same issue. Reception said we could use the Spa as compensation but this is not what we wanted. The room was very cosy and the bed excellent, the whole place was nice. the food was awful, we had a club sandwich by the pool when we arrived and it was about the worst ive ever eaten, we did not venture further into your culinary offerings, went out instead.

Dear guy G., Thank you for choosing our hotel Mgallery le Médina Thalassa Sea & Spa for your stay in Essaouira, and for sharing this great review of the room, the bed, as well as for our location hotel. Nevertheless we thank you for your constructive remark, and we assure you that your rating about the swimming pool and food is taken into consideration. We are sorry for the inconvenience experienced, and we ask you to accept our sincere apologies. We hope to have the pleasure of welcoming you again to give you a new experience. cordiallyWe hope to welcoming you back again very soon. Cordially. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com
Customer review rating 4.5/5

Antoinette Couples - 30/12/2019 Confirmed reviews ALL

The room was very nice and housekeeping staff very attentive. However check-in left a lot to be desired as a) we were given a welcome drink invite, then told what we wanted, we would have to pay for. This should really have been explained better before we ordered. b) I was asked if I would authorise a prepayment for money I might spend at the hotel, to which I agreed, without confirming an amount. In Ireland or the UK, this would normally be no more than €100. When I checked my bank account the following day, I discovered that almost €400 had been stopped from my account. When I discussed this with the receptionist, she reimbursed, but seemed very annoyed. Again, had this been discussed fully at check in, this misunderstanding would not have taken place. This left me with a bad feeling towards the hotel, however, we decided that on Christmas Day we would have lunch at the hotel, as surely the incident at reception was just an error. However, again we were extremely dissatisfied. We ordered two cocktails from the menu, but had to return them because they were not even close to what they should have been. My Bloody Mary was essentially tomato juice with a small splash of vodka - no celery, Worcestershire sauce or Tabasco. When I returned it, the waiter added a splash of vodka and handed it back to me. My husbands Margarita was just lemon and tequila...Before we ate, I requested the waiter to clean the table...he wiped it, but it was still dirty. Eventually we asked to change our drinks, which happened without fuss, I got a glass of wine, my husband a beer. The beer was fine, but the wine undrinkable. I left a full glass there - nobody checked to see why. We were a little disappointed with the Christmas Day lunch menu, in that there were only snacks available. The food was fine, but very basic and overpriced. Staff just seem to be very inexperienced when it comes to hospitality, which one does not expect from a hotel in this class. As before, the room was great and security staff generally lovely, but it would have been nice to feel a bit better looked after in both bar and restaurant. Equally, nobody ever asked us if everything was ok in all the time we were there, which is a bit odd. The outdoor pool was cold which was a disappointment, and the spa far too expensive given that prices downtown were about 50% cheaper. This hotel is in such an amazing location it is a real shame that services aren’t better. We loved Essouira and the location is fabulous, but felt very let down as guests at the hotel.

Dear Antoinette S., Thank you for choosing our hotel Mgallery the Medina Thalassa Sea & Spa for your stay in Essaouira, and for sharing this beautiful review of the room, our cleaning and security staff, as well as for our hotel location. Nevertheless we thank you for your constructive remark, and we assure you that your evaluation of the bar and restaurant service, the swimming pool and the spa is taken into consideration. We hope to welcome you again very soon. Cordially. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Lovely hotel with colorful lobby and very nice rooms

Customer review rating 4.5/5

David W. Couples - 21/11/2019 Confirmed reviews ALL

Wow, when you enter the hotel and see so many colorful chairs, sofas, pillows, artwork, your eyes don't know where to look. Lovely. Beautiful pool and outdoor lounge area. Very nice rooms, ours with a balcony overlooking the pool. Hotel located across the road from the ocean and close to the medina. Very nice buffet breakfast. Staff very friendly and helpful. Highly recommend this hotel.

Dear DAVID CHARLES, Firstly we would like to thank you for the lovely review you shared following your recent visit to our MGallery le Médina Essaouira Thalassa Sea & Spa hotel, and again for your stay with us. Thank you for your lovely comment regarding the decoration our hotel, the pool, outdoor lounge area, the rooms, the location, the buffet breakfast and for Staff service. We are thrilled that you have enjoyed your stay in Essaouira. We hope to welcoming you back again very soon. Cordially Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Extremely welcoming and attentive

Customer review rating 4.5/5

Suzanne N. Families - 18/11/2019 Confirmed reviews ALL

Everyone at the hotel gave us such a warm welcome and could not have been more attentive. This made our stay so enjoyable with a young baby.

Dear Suzanne N., Firstly thank you for choosing our hotel Mgallery le Médina Thalassa Sea & Spa for your stay in Essaouira, and for sharing this excellent review of our hotel and for the warm welcome. We are delighted that you had a pleasant stay with your baby with us, we hope to welcoming you back again very soon. Sincerely. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Excellent

Customer review rating 4.5/5

L. E. M. Business - 10/11/2019 Confirmed reviews ALL

For two nights all services were more than excellent

Dear L., Thank you so much for your feedback,we appreciate that you enjoyed your stay among us. We will share your experience, with all team . We hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

happy

Customer review rating 4.5/5

O. Families - 04/11/2019 Confirmed reviews ALL

it was a nice experience

Dear Luca O., Thank you so much for choosing our hotel for your recent stay in Essaouira. We are happy to see that you enjoyed it, we hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Great hotel close to the beach and city centre

Customer review rating 4.5/5

Per D. Couples - 31/10/2019 Confirmed reviews ALL

We stayed here 4 days in late october 2019. The location was perfect. Beach across the road, medina a few minutes walk away. Mini-bank a short walk to the right along beachroad. The hotel has a private part of the beach across the road, with a restaurant. Good food, but quite expensive compared to places in the medina. We let the hotel arrange our camelriding. Got picked up at the hotel and were driven back afterwards. Same price as on the beach, highly recomended!

Dear Per D., We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Another stay in paradise.

Customer review rating 4.5/5

Geoff K. Couples - 30/10/2019 Confirmed reviews ALL

Another wonderful sojourn in this beautiful hôtel, our third visit. Being recognised, after a year, as soon as we arrived by both the door staff and the reception makes one feel a bit special from the outset. The experience continued with entry to our favourite room, 237, a feeling of coming home. The breakfast and dinner staff continued the welcome, almost a feeling of being family. If I had a complaint, it would be that the poolside sunbeds at the rear are almost inaccessible from the pool because the front beds and their tables severely restrict access, so much so that we often had to go "cross country" through the bushes to get to a bed and in reverse to get to the pool. Service from the poolside waiter was also severely restricted. I realise that the maximum amount of space is required for the sunbeds, but surely something could be done. Another niggle would be that the Arganier restaurant no longer offered an al a carte service, but we did enjoy the Moroccan themed buffet. We will return again, Inshallah.

Dear MARIAN , We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com
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