Le Medina Essaouira Thalassa Sea & Spa MGallery 5 stars

Customer review rating (ALL Rating) 4.5/5 899 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Two minutes from the UNESCO World Heritage-listed medina

  • Partner of the city's major arts festivals

  • A Memorable Moment where you can discover Medina's rich heritage

  • A private golden sandy beach

  • A mixed thalassotherapy and spa institute

Our accommodation(s)

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Hotel location

Le Medina Essaouira Thalassa Sea & Spa MGallery

Avenue Mohamed V
44000 Essaouira
Morocco

GPS:31.508509, -9.765902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  899 reviews

TripAdvisor Rating  4.5/5  2,682 reviews

Certificate of excellence 2023

Fantastic staff and hotel

TripAdvisor rating 5.0/5

Nigel M TripAdvisor review

Superb staff in this hotel make the holiday experience so worthwhile. Across every area the staff work so hard. This hotel is close to the city Medina so all the restaurants and shops are easily accessible. The rooms are large and well equipped. As Essaouira becomes more popular, the bathroom area needs to be updated to reflect a more modern clientele. The pool area and hydro therapy areas are excellent. Breakfast is plentiful, with the option to eat outside. Good restaurant belonging to the hotel is by the beach. We will certainly return to this hotel.

Dear guest, Thank you for your kind words and valuable feedback. We are delighted to hear that you enjoyed your stay with us and appreciated the efforts of our dedicated staff. We will certainly take your comments about the bathroom area into consideration as we strive to enhance our accommodations. It would be our pleasure to welcome you back to our hotel in the future. Sincerely

The prize goes to accor

TripAdvisor rating 5.0/5

Wolf R TripAdvisor review

It's the small details and care that matters ..l just popped in at midnight as lwas cycling with low blood sugar . I was in bad condition and the lady at front desk rushed to help me with kindness and a smile she ran and got me a coca cola and some sweets .l rested at lobby for some time and we had a little chat ..thank Madam kenza you saved my life ..this is hospitality that goes beyond margins and profits Ex accor executive chef M.fawzi al barazi

Der Mr Al Barazi, Thank you for sharing your positive experience at our hotel. We are delighted to learn of the kindness and care you received from our reception team, especially Madame Kenza. We pride ourselves on our attention to detail and the well-being of our guests. We hope to see you again soon. Sincerely,

Lovely few days...

TripAdvisor rating 4.0/5

sabiyak Couples - TripAdvisor review

It was a real pleasure to be warmly welcomed at Le Medina ambience of an era gone by. The reception desk especially Said are a real credit to the hotel and the industry require more people with his desire to help guests enjoy their stay. There are some cons which I guess are challenges facing the hospitality industry . The breakfast did not feel lavish or had the luxury edge we had experienced previously. The food did not seems warm or replenished after finishing. These are improvements which could be made easily to ensure a more quality experience for guests. A shout out for Fatima as well in the dining room thank you for making my coffee just the way I like it.

Dear Sabiyak, Thank you for your kind words and valuable feedback. We are delighted you enjoyed your stay at Le Medina and appreciate your compliments, especially for Said and Fatima. We take your comments on breakfast to heart and will work towards enhancing the overall dining experience. Your insights are invaluable, and we hope to welcome you back for an even more enjoyable stay. Sincerely

Perfect position

Customer review rating 4.5/5

Mr A. P. Couples - Confirmed reviews ALL

My wife and I stayed for 5 nights. The ground floor reception is very plush and impressive. Our room overlooking the pool was a little tired in places, would have preferred a walk in shower rather than stepping into the bath that leaked (!), but overall these are minor issues. Breakfast has a good variety of options. Pool is lovely but colder than the sea! Beds a bit tired too but very comfortable. The beach club over the road is in a great position too. It's an easy 5-6 minute walk into the old medina. All staff were friendly and professional

Dear Anthony P., Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed the plush reception, the good variety of breakfast options, and the convenient location near the old medina and beach club. We appreciate your constructive comments regarding the room, and we apologize for any inconvenience caused. Rest assured, we will address the issues you mentioned to enhance our guests' experiences. Your insights are invaluable to us. We look forward to the opportunity to welcome you back and provide an even more memorable stay. Best regards Loubna BOUBRIK / Room Division Manager Avenue Mohamed V 40 000 Essaouira – Maroc Tel. +212 524 47 90 09 lo… https://all.accor.com/hotel/2967/index.fr.shtml mgallery.com – all.accor.com - instagram.com/mgalleryhotels

great service and incredible place

Customer review rating 5.0/5

Julie C. Couples - Confirmed reviews ALL

we spent 2 nights in le medina and we had a great time We stayed in a sea view room everything was perfect the staff was incredible merci beaucoup

Dear Mrs c., Thank you for your wonderful feedback. We are delighted to hear that you had a great time during your stay at Le Medina. We are thrilled that you enjoyed the incredible service, perfect sea view room, and the overall experience. Merci beaucoup for choosing us, and we look forward to welcoming you back in the future. Best regards, Loubna BOUBRIK / Room Division Manager Avenue Mohamed V 40 000 Essaouira – Maroc Tel. +212 524 47 90 09 lo… https://all.accor.com/hotel/2967/index.fr.shtml mgallery.com – all.accor.com - instagram.com/mgalleryhotels

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Other web-users rate our hotel

  • 555 reviews 9.7/10 Location
  • 566 reviews 7.6/10 Room
  • 932 reviews 9.1/10 Service
  • 13 reviews 5.2/10 WiFi
  • 383 reviews 8.9/10 Breakfast
  • 295 reviews 9.5/10 Beach
  • 293 reviews 8.1/10 Comfort
  • 279 reviews 7.4/10 Pool

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