Le Medina Essaouira Thalassa Sea & Spa MGallery 5 stars

Customer review rating 4.5/5 2,676 reviews

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Le Medina Essaouira Thalassa Sea & Spa MGallery
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+ 23 Services

Hotel extras

  • Two minutes from the UNESCO World Heritage-listed Medina

  • Partner of the city's major arts festivals

  • A 'Memorable Moment' to discover the local organic vineyard

  • A private golden sandy beach

  • A mixed thalassotherapy and spa institute

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Le Medina Essaouira Thalassa Sea & Spa MGallery

Avenue Mohamed V
44000 essaouira
morocco

Tel: +2120525072526

Fax: (+212)524479080

Check-in from 15h00

Check out up to 12h00

  • By plane

    AGADIR ALMASSIRA At 160km / 99.43 miles

  • By plane

    ESSAOUIRA MOGADOR At 15km / 9.32 miles - Shuttle paying

  • By plane

    MARRAKECH MENARA At 180.01km / 111.86 miles - Shuttle paying

  • By helicopter

    ESSAOUIRA MOGADOR At 15km / 9.32 miles

GPS :31.508389, -9.766083

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 2 Bars
  • Breakfast
    • Children Additional charge
    • Buffet Additional charge
    • Room service Additional charge
    • Express Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 2 Meeting rooms
  • Business Center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 117 rooms
    • One room for people with reduced mobility
    • No family room
    • 22 connecting rooms
    • No non-smoking room
    • 2 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-in
  • Porter
    • Porter
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • MARRAKECH MENARA Additional charge
    • ESU Additional charge
    • ESSAOUIRA MOGADOR Additional charge
    • RAK Additional charge
  • Le Medina MGallery
    • On site
Well-being
  • Piscine extérieure
    • Outside
  • Swimming pool Additional charge
    • Covered
    • On site
  • Fitness center Additional charge
    • On site
Boutiques/shopping
  • Art gallery
Family
  • Services for children
    • Childrens TV Channels
    • Board games available

Our accommodation(s)

Relax in comfort in your room or suite entirely furnished by Souiris craftsmen complete with bathroom decorated with white, blue or green Moroccan mosaics and a delightful median, pool or sea view

Our thalasso and spa offers

The institute is connected to the hotel and has large bay windows overlooking the swimming pool: a view which you can enjoy from the therapy pool. You'll completely understand what well-being means.

Visit the Thalassa Sea & Spa site

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Le Medina Essaouira Thalassa Sea & Spa MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,676 reviews

TripAdvisor Rating 4.0/5

2,400 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Essaouira

TripAdvisor rating 3.0/5

jmbrnrd 14/10/2021 TripAdvisor review

The hotel staff are friendly and helpful. Great location, nice view over the ocean. The hotel needs to be refurbished especially the rooms. The breakfast buffet could also be improved with variety of food. Overall decent value for money

Dear jmbrnrd, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel. It was a pleasure to read that our team was able to match your expectations. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards; please accept our sincerest apologies. Discussions have taken place to review your comments, and we would like to assure you that all of your concerns will be taken into account. Sincerely,

Well located - staff very friendly

Customer review rating 4.5/5

Cédric R. Friends - 03/10/2021 Confirmed reviews ALL

Dear Cedric R., We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager

Enjoyable

Customer review rating 4.5/5

Youssef Families - 15/09/2021 Confirmed reviews ALL

A nice calm spot with friendly staff. Its location is perfect with the view on the beach and the closeness to the medina. The services are great and the staff were kind and always at your service.

Dear Youssef, Thank you for choosing MGallery le Médina Essaouira and for this positive review. We are extremely delighted to know that you have appreciated our property during your stay and especially our Staff. We fully remain available if you have any request; hoping to welcome you again for another memorable stay. Sincerely, Loubna BOUBRIK Room Division Manager

Moroccan heaven

Customer review rating 4.5/5

Chris Couples - 14/09/2021 Confirmed reviews ALL

6th time at this hotel, we have a week everywhere , traditional hotel, immaculate and comfortable , v friendly and helpful professional staff, great location for beach and souk , we love it here

Dear Chris E., we would like to thank you for choosing the MGallery Medina Essaouira on every occasion, for your loyalty and for this positive and encouraging review. It is a delight to read that you have appreciated your whole experience among us, and we will always remain at your disposal in case of need. Your message has been transmitted to all mentioned team members. All our staff is fully available, to welcome you again and make you enjoy another memorable stay. Sincerely, Loubna BOUBRIK Room Division Manager

Great location and very nice staff

Customer review rating 4.0/5

Imraan Couples - 06/09/2021 Confirmed reviews ALL

For the spa , we had a treatment for 2 but my companion had to wait around 45 mins for me to finish my massage before he could have his massage. I think it’s because there was only one masseuse on site that day but this should have been communicated better or maybe one person could do the hammam first whilst the other one does the massage. This is to prevent excessive waiting times between treatment as otherwise it’s not pleasant to sit and wait for your treatment for 45 mins when it should be done right after.

Dear Imraan H., We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. We are glad to know that you have enjoyed your stay. Although we sincerely regret your disappointment with the SPA' service, please rest assured that your comments have been shared with the team in an effort to improve our service. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Essaouira. Sincerely, Loubna BOUBRIK Room Division Manager

Fantastic sea view, next to the Medina, great Thalassotherapy

Customer review rating 4.0/5

Marinov G. Couples - 06/09/2021 Confirmed reviews ALL

Once again back to Essaouira where we enjoyed the place and the kindness and professionalism of the hotel staff

Dear MARINOV Thank you for choosing MGallery Medina Essaouira Hotel and for your feedback! It is a big pleasure for our team to receive your beautiful comment. We glad to know that you had a great time with us. Especially, thank you for highlighting our staff members. Our entire team is looking forward to welcome you back to MGallery Medina Essaouira Hotel! Wish you a beautiful day, Loubna BOUBRIK Room Division Manager
Customer review rating 4.5/5

W. Families - 20/08/2021 Confirmed reviews ALL

Super staff!

Cher Monsieur W., En premier lieu nous voudrions vous remercier pour votre bonne appréciation suite à votre visite au sein de notre hotel MGallery - Le Médina Essaouira et sommes très ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Cordialement, Loubna BOUBRIK Room Division Manager

like a nightmare

TripAdvisor rating 1.0/5

gurhan33 19/08/2021 TripAdvisor review

this hotel really does not deserve being a member of Accor group. Room is terrible, outdated and not tidy breakfast was disaster looks like inside was not cleaned ages. i have requested reception to book for me a table on the beach resturant which belongs to the hotel , and when i went there the manager told me not yet booked and he can do his best find a table for me outside then i got crazy and left there without having meal . i and my wife had have our dinner on the balcony with hamburger and Cesar salad .Although i nooked for two nights stayed one night went back yo Marrakech. Girls at the reception did their best during my stay however rest of the staff looks like they are forced to do work or doing without salary.

Dear Gurhan We would like to thank you for taking the time to share your personal impressions of your stay at MGallery – Medina Essaouira. We are delighted to read that our reception staff were able to do what was necessary to satisfy you throughout your stay. We are sincerely sorry that your stay with us has not been perfect, we offer you our sincere apologies. Rest assured that your constructive criticisms will be shared with the entire management team in order to take action. Thank you again for making us your choice hotel on this occasion, we hope to have the opportunity and the pleasure of seeing you again in order to convince you with a 100% successful experience. Sincerely,

Au top

Customer review rating 5.0/5

G. Families - 10/08/2021 Confirmed reviews ALL

Situation service au top.

Cher Monsieur G., En premier lieu nous voudrions vous remercier pour votre notation suite à votre séjour au sein de l'hôtel. Nous sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion et espérons vous revoir bientôt pour une nouvelle expérience. Cordialement, La direction MGallery Essaouira

Well locatel and nice hotel.

Customer review rating 4.5/5

Abdes Families - 03/08/2021 Confirmed reviews ALL

Plaisant experience.

Dear Abdeslam A., Thank you for sharing your feedback on your recent holiday with us. Our main goal is to ensure we keep on delivering unforgettable experiences to our guests and your comments are crucial in this process therefore we highly value your time and constructive critics. Sincerely, MGallery Essaouira management

Well located

Customer review rating 4.0/5

Radouane Families - 21/07/2021 Confirmed reviews ALL

The staff w1s very friendly and very professional.

Dear Radouane B., Thank you very much for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Sincerely, MGallery Essaouira management

Wonderful time thanks to beautiful scenery and attentional staff

Customer review rating 5.0/5

Patricia Families - 19/07/2021 Confirmed reviews ALL

Well located, great jacuzzi open to all for a relaxing/reinvigorating time after a day's activities and extremely gentle, smily and attentionate staff members ensuring prompt service whenever needed. A great place for a relaxing stay with lots of opportunities for activities of all kinds (culture, sports, etc.)

Dear Patricia T., Firstly, we would like to thank you for the lovely review you shared following your recent stay. We are delighted to read that we were able to match your holiday expectations and that you enjoyed our variety of services. We hope to see you soon for another experience. Sincerely, MGallery Essaouira management

Basic

Customer review rating 3.0/5

Anonymous Families - 28/06/2021 Confirmed reviews ALL

Breakfast was awful. No hygienic standards or concept. (Although our waiter was very nice. But overall situation did not make us feel comfortable. lunch - waiter was polishing cutlery and dropped a knife on the floor. And he saw that I saw it. Still picked and up and continued polishing the same! Beach Service? Non existent. Room was alright, although basic too. (view was nice - thank you for the upgrade) Pool - only broken umbrellas. Pool was freezing. Showers didn't work.....

Dear Jana S., Thank you for sharing your opinion. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. MGallery Essaouira management

great stay

Customer review rating 5.0/5

A.a. Couples - 10/05/2021 Confirmed reviews ALL

enjoyable as per usual

Dear A., Thank you for sharing your experience! We appreciate that you enjoy your stay with us. We hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Staff helpful location excellent

Customer review rating 4.0/5

Dr K. K. Couples - 04/05/2021 Confirmed reviews ALL

Restful we know the hotel from past visits and it has adapted to the COVID test More attention should be paid to evening meal little choice for a captive group of guests who must eat in the hotel due to curfew

Dear Ken k., We very much appreciate your comments regarding your stay at Le Médina Essaouira. It is always a pleasure to receive positive feedback. Regarding your constructiv remark about the restaurant, we thank you for informing us of the lack of choice and rest assured that we will take the necessary measures to best meet the needs and satisfaction of our customers, which is our main objective. We hope to have the pleasure to welcome you again soon! Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

I can’t believe MGallery put their name to this hotel

TripAdvisor rating 1.0/5

wheretonow2012 27/02/2021 TripAdvisor review

Such an old and dated hotel with poor customer service from the reception team. Hygiene at breakfast was also not good considering the current Covid situation - it was a help yourself buffet but people were not wearing masks or gloves including the lady cooking pancakes. We were due to stay two nights but checked out early and moved to another hotel

Dear Guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at Le Médina Mgallery. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future, for a better experience”

Great service at a beautiful hotel

TripAdvisor rating 5.0/5

4287medim 05/01/2021 TripAdvisor review

Wonderful experience as usual. Hotel is clean in a perfect location, with a great service. Special thanks to Hafsa, Nezha, and Latifa. You always know how to treat your customers See you soon again. <3

Dear medim, Thanks so much for taking the time to give us your feedback regarding your recent stay in Essaouira,we are pleased to hear that you had a wonderful experience with us! We are looking forward to seeing you again! Thank you,

Great stay & service

TripAdvisor rating 5.0/5

24as2020 24/07/2020 TripAdvisor review

Excellent hotel location with a private beach across the road. Friendly front desk staff. Service is ok. Nice breakfast served to the table. Social distancing well respected as well . Only one option for dinner due to Corona and its a bit expensive

Dear Guest, Thank you for the lovely review you shared following your recent visit to our MGallery le Médina Essaouira Thalassa Sea & Spa hotel We are thrilled that you have enjoyed your stay in Essaouira. Thank you again for your stay with us, We hope to welcome you back again very soon. Sincerely

Fabulous hotel

TripAdvisor rating 5.0/5

P3331WLelizabethj 22/01/2020 TripAdvisor review

Comfortable hotel with a superb location. Only regret was not booking a sea view room. Breakfast was plentiful and we requested espresso coffee. fresh juices and pancakes available to order and such a pleasure sitting by the pool in the sun.

Dear Elizabeth, Firstly we would like to thank you for the lovely review you shared following your recent visit to Le Médina Mgallery, and are delighted to read that we were able to match your holiday expectations. We also greatly appreciate your comments on the quality and variety of our buffets, because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon, in a Sea View this time! Regards, Sales manager

Nice hotel close to very nice city

TripAdvisor rating 5.0/5

V0jtaH Family - 07/10/2019 TripAdvisor review

We did like the stay in Essaouira, maybe the swimming pool could be a little bit hotter as the ocean was cold and weather windy, but hot spa did compensated that very well in the evening. Room, breakfest, service all that was very good.

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