Le Medina Essaouira Thalassa Sea & Spa MGallery 5 stars

As a General opinion the Hotel is Great, the staff is very professional starting from the receptionists they were very helping, the stay's briefing covered every question anyone would ask, they were present and very elegant in everyway. The arganier's restaurant Chef and waiters were available all the time they tend to see your overall impression if you require anything or so your satisfaction matters to them in everyway. The room is glittering at first sight, it is a modern room with a touch of the moroccan authenticity. The swiming pool is huge with many relaxes and with some trees surrounding it giving an impression of a oasis.

Excellent City Stay with lovely Sea view in spacious rooms and excellent service Will return again & again Merci

I'm out of words...it was an experience I will never forget. From the amazing guest service to the perfect location of the hotel, I would say they deserve their 5 star rating. My wife and I went during phase 2 of Covid19 (which they handled perfectly) and here's what we have to say: The hotel and its rooms have an antique vibe which I noticed was matching the city antiquity. Breakfast was amazing; there were plenty of options and enough food to eat your fill. The spa was incredibly relaxing and such an unforgettable experience, the pool was cleaned frequently and there was a solarium with beds above the pool for those who wanted to tan away from the water. As for reception, room service, chefs, beach and poolside services, hats off to their outstanding performances. Any problem I had, I would just give a call from my bed to reception and they would deal with it pronto. Room service kept our room sparkling clean as if we had just checked in. Chefs during breakfast would take into account any specific requests and help satisfy the guests any way possible. The private beach and poolside services were on the move all day long taking requests and orders from the guests. All in all, it was an incredibly memorable experience and I would definitely go back if I was in the area!

Attitude issue is a big word here. Everyone seems to know everything better than guest’s requests. Unprofessional service in restaurant and ignorance of staff towards guests can be felt.

My 6th stay at this hotel and I cannot fault it. The staff in every department are helpful and friendly and cannot do enough for you. The hotel is very clean, the foyer is beautiful, the bedrooms are comfortable and have everything you need, the pool area and private beach are wonderful, the breakfasts are amazing and the service is top. I will be booking to stay here again in July. I 100% recommend this hotel.

great

Well located hotel, average breakfast, very slow service. More a 3 stars hotel. 2 pieces of clothings were stolen in my room.

The experience was great overall, great clean hotel, great breakfast, clean, lovely helpful & professional staff. Things that can be improve: it's the 2nd time we stay at the Medina and both times the swimming pool was very cold. Second thing, which is a bit worrying, is the internet security: dozens of local kids were sitting underneath our balcony all day everyday, using the free hotel wifi.

Uncomplicated. Clean hotel, nice simple rooms.

We came for a short visit as a multi generational family and we were well looked after . We decided to stay for longer ( which is an indication in itself) and the hotel did their very best to accommodate us. The beachside facilities were good and the adjoining restaurant was excellent . We would not hesitate to recommend it to others .

The staff was very friendly and accommodating. Loved the property’s personality and would recommend.

We stayed at Hotel Le Medina for five days. The location is great, we had a balcony overlooking the sea, and the hotel is also very conveniently situated a five minute walk from the Medina, or old town. The staff were second to none, helpful, friendly and very professional at all times, every staff member shone, from the moment we arrived to the moment we left. The hotel indoor sea water swimming pool is wonderful and free to guests, even if you are not using the Thassala, in the evenings.

I had chance to experience various services at the hotel, I liked mainly the hospitality starting from the parking to the welcome at the reception desk; and very kind gesture was waiting for me at my room (as member of Accor Club). Special thanks to Karim, to the manager and the girls managing the SPA office.

Comfortable hotel with a superb location. Only regret was not booking a sea view room. Breakfast was plentiful and we requested espresso coffee. fresh juices and pancakes available to order and such a pleasure sitting by the pool in the sun.

Very nice located hotel ( sea front) and good atmosphere all along the stay. Very friendly and hlepfull staff, with a good point also for the breakfast offer.