Hotel Le Médina Essaouira Thalassa sea&Spa-MGallery 5 stars

For two nights all services were more than excellent

it was a nice experience

We stayed here 4 days in late october 2019. The location was perfect. Beach across the road, medina a few minutes walk away. Mini-bank a short walk to the right along beachroad. The hotel has a private part of the beach across the road, with a restaurant. Good food, but quite expensive compared to places in the medina. We let the hotel arrange our camelriding. Got picked up at the hotel and were driven back afterwards. Same price as on the beach, highly recomended!

Another wonderful sojourn in this beautiful hôtel, our third visit. Being recognised, after a year, as soon as we arrived by both the door staff and the reception makes one feel a bit special from the outset. The experience continued with entry to our favourite room, 237, a feeling of coming home. The breakfast and dinner staff continued the welcome, almost a feeling of being family. If I had a complaint, it would be that the poolside sunbeds at the rear are almost inaccessible from the pool because the front beds and their tables severely restrict access, so much so that we often had to go "cross country" through the bushes to get to a bed and in reverse to get to the pool. Service from the poolside waiter was also severely restricted. I realise that the maximum amount of space is required for the sunbeds, but surely something could be done. Another niggle would be that the Arganier restaurant no longer offered an al a carte service, but we did enjoy the Moroccan themed buffet. We will return again, Inshallah.

Wonderful room with excellent staff throughout Extremely comfortable bed and pillows House keeping particularly attentive Breakfast was plentiful but replenishment was sometimes a bit slow

Experience was great , I have stayed at the hotel several times and each time is very good. I would like to share some feedback to make it even better : 1) beer glasses are frequently dirty, my husband refuses to drink out of them so please look into the machine which cleans them 2) I had chicken shawarma a few times, and I must say all except one was not a great example and chicken was very poor in standard and portion. For the price I would expect much better 3) our room was cleaned very late on several occasions , after 5pm which is not great 4) my biggest problem is the quality of Wi-fi - this has changed and it’s much worse than my previous stays so made it very difficult to conduct calls via Skype etc and I got disconnected frequently during calls. Pool staff and doorman are amazing, always friendly and always super helpful

We did like the stay in Essaouira, maybe the swimming pool could be a little bit hotter as the ocean was cold and weather windy, but hot spa did compensated that very well in the evening. Room, breakfest, service all that was very good.

I always travel for business and I should say that I always chose chain hotels. Ever been disappointed at all. Le Medina MGallery Essaouira has exceeded my expectation though. The reception personnel were friendly and very helpful.

Great location, beautiful room, warm welcome and good food. The only thing I would change is to have the poolside menu available as a la carte in the main hotel restaurant in the evening rather than finishing at 5.30pm. We had been keen to eat in the main restaurant but my friend is a vegan and we were unable to do so due to the lack of choice on the set menus and had to eat in the seafront restaurant on all three nights. The seafront restaurant was very nice but it would have been good to have the choice and the pool bar menu sounded excellent - a shame not to be able to try it.

We were looking forward to having a relaxing time after our visit to Marrakesh and we were not dissapointed. The staff were extremely helpful and very personal. The food was delicious, and the hotel kept exceptionally clean. It was perfect for what we wanted.

Overall experience was good, but hotel in need of some updating, looking tired in certain areas

this is an easy hotel to comment on! the location is perfect regardless whether the client is a first visiter or has been many times (we have been every year for 15 years). the staff is really excellent......for example ms. boubrik and her staff.... the housekeeping staff, very competent and friendly. the breakfast program is superb. i hope the group accor appréciates how good this hotel is......and of course we will return next year inchallah !!! w.&.c g.

Great staff at the hotel, nothing too much trouble. Warm welcome, excellent service in all areas from the cleaning ladies, dining room staff, reception staff, door men, porters, beach bar area, swimming pool, hope I haven't missed anyone out. One of the most comfortable beds we have ever slept in and the view of the beach was an added bonus. We will return without a doubt. Fabulous. Thank you

Very spacious room and clean. Excellent location. Good service more monitoring is needed though. Renovation needs to be done on building since it s very old and not well reserved.

Hints: - Rooms with sea view provide a great panoramic view but they are also quite loud (seagulls / cars) if you keep the door open. Street lamps are very bright at night. I'd probably choose a room with pool view next time. - Sea water was 16 Celsius in late July which is too cold for most people. This is not related to the hotel but to Essaouira in general. Pros: - Located directly at the beach and within 5 minutes walking distance to Medina and harbor - Private beach area with cushioned sunbeds and towel service - Pool area with cushioned sunbeds and towel service - Hotel arranged transfer from/to Marrakesh - Very quick and helpful room service Cons: - At the pool and on the balcony there was an unpleasant odor like that of a sewage plant - Intermittent WiFi issues. At certain times there was hardly any connection possible. - The Mojito cocktail was sub par