Le Medina Essaouira Thalassa Sea & Spa MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 945 reviews

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Avenue Mohamed V, 44000 Essaouira, Morocco

Description

Hotel extras

  • Two minutes from the UNESCO World Heritage-listed medina

  • Partner of the city's major arts festivals

  • A Memorable Moment where you can discover Medina's rich heritage

  • A private golden sandy beach

  • A mixed thalassotherapy and spa institute

Our accommodation(s)

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Hotel location

Le Medina Essaouira Thalassa Sea & Spa MGallery

Avenue Mohamed V
44000 Essaouira
Morocco

GPS:31.508509, -9.765902

Telephone
Fax +212 5244-79080

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  945 reviews

TripAdvisor Rating  4.3/5  2,758 reviews

Certificate of excellence 2024

Tired room

Customer review rating 2.5/5

Lori A. Couples - Confirmed reviews ALL

Bad bits; our room (no 150) was really old, shabby and tired. It had exposed wiring from wall to light in headboard which had bulb protruding and loose. Toilet cubicle old and austere. Bed mattress sloped down on one side and the carpet square was old. No interior design, bland and basic. The bathroom towel rails were shabby and had been crudely repaired/plastered to tiles to secure them and looked bad. The shower gels were not of a good standard and there was no separate hair conditioner. Hairdryer heavy and attached to wall in bathroom, not convenient. The bath water did not drain well so we were standing in water as we showered (we had the plumbers unblock the drain but it still filled up). The balcony had cracks in the walls. Good bits; room very spacious, bedding lovely and housemaid service very good, we liked having the bed turned down in the evening. Breakfast was very good and breakfast staff there were lovely. We enjoyed spa pool. The hotel is in a great location. The private beach area and bar/restaurant was very good and staff there were also super. The hotel is currently being renovated so half of it is closed. The price we payed for a week was way too high for the facilities and room standard.

Cher Mr Lori, Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés que certains aspects de votre chambre n’aient pas été à la hauteur de vos attentes. Vos remarques sont précieuses et seront transmises à notre équipe afin d’améliorer nos services et installations. Nous sommes néanmoins ravis que vous ayez apprécié la literie, le service de ménage, le petit-déjeuner ainsi que notre spa et plage privée. Sachez que des rénovations sont en cours pour offrir un confort optimal à nos clients. Nous espérons avoir l’opportunité de vous accueillir à nouveau et de vous offrir une expérience plus satisfaisante. Cordialement

Great location, exceptionally clean hotel, great rooms

Customer review rating 4.0/5

Ruth S. Solo - Confirmed reviews ALL

Loved my room. Comfortable beds, great decor, lovely view of the sea. Loved the exceptional cleaning service and turn down service.

Chère Mme Ruth, Merci beaucoup pour votre retour. Nous sommes ravis que vous ayez apprécié votre visite. Ce sera un plaisir de vous accueillir à nouveau pour un autre séjour agréable. Bien à vous

Great stay

Customer review rating 5.0/5

Malcolm A. N. B. Couples - Confirmed reviews ALL

Well run hotel, all staff charming a. helpful

Chère Mme B., Merci beaucoup pour votre retour. Nous sommes ravis que vous ayez apprécié notre gestion et notre accueil. Ce sera un plaisir de vous accueillir à nouveau lors de votre prochaine visite . Bien à vous

Well located Essaouira hotel

TripAdvisor rating 4.0/5

CB42022 TripAdvisor review

This is a group hotel (Accor) It has the advantage of being just outside the Medina and the fishing port. It is also on the promenade and has it's own area of beach with sun loungers , seating, restaurant and cafe. Staff very welcoming and friendly. Large standard room typical for this type of hotel. Breakfast was a buffet with lots of choice. Eggs/omelettes cooked fresh on request. Pancakes, crepes and square morrocan pancake reheated to order, presumably to do away with waiting time as they were also being made.

Thank you for sharing your appreciation. We hope to welcome you again, Sincerely yours, Medina Team

Not a M Gallery yet

Customer review rating 1.0/5

Boris B. Families - Confirmed reviews ALL

Great staff however the hotel is far from being a M Gallery. I understand that huge refurbishment are needed before it becomes a real M Gallery. It should not have been named M Gallery before the end of the renovation…

Dear Mr B., Thank you for sharing your experience. Please accept my sincerest apologies for not meeting your expectations. We work constantly to offer a memorable moment. Thank you for highlighting the team, really dedicated to the guests. I hope you will give us another opportunity to welcome you after the renovation. Please feel free to contact us directly for your next vist in Essaouira. Sincerely yours, Anabelle VIGNON General Manager

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Other web-users rate our hotel

  • 612 reviews 9.8/10 Location
  • 613 reviews 7.8/10 Room
  • 1,036 reviews 9.2/10 Service
  • 14 reviews 8.1/10 WiFi
  • 413 reviews 8.8/10 Breakfast
  • 324 reviews 8.2/10 Comfort
  • 318 reviews 7.1/10 Pool
  • 303 reviews 9.3/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.