Le Medina Essaouira Thalassa Sea&Spa MGallery Coll. 5 stars

Customer review rating (ALL Rating) 4.5/5 882 reviews

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Le Medina Essaouira Thalassa Sea&Spa MGallery Coll. - Image 1
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Avenue Mohamed V, 44000 Essaouira, Morocco

Description

Hotel extras

  • Two minutes from the UNESCO World Heritage-listed medina

  • Partner of the city's major arts festivals

  • A Memorable Moment where you can discover Medina's rich heritage

  • A private golden sandy beach

Our accommodation(s)

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Hotel location

Le Medina Essaouira Thalassa Sea&Spa MGallery Coll.

Avenue Mohamed V
44000 Essaouira
Morocco

GPS:31.508509, -9.765902

Telephone
Fax +212 5244-79080

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  882 reviews

TripAdvisor Rating  4.3/5  2,860 reviews

Certificate of excellence 2025

This is NOT a thalasso hotel.

TripAdvisor rating 3.0/5

jon23454 TripAdvisor review

Good location and friendly staff but beware this hotel no longer has thalassotherapy facilities only limited spa treatments. The hotel is also undergoing extensive construction and remodeling until September 2026 causing dust and noise and meaning a large part of the indoor facilities are not available to guests and more than 50% of bedrooms are still to be refurbished The main entrance looks as though the whole hotel is closed.

Customer review rating 4.0/5

Saher F. Couples - Confirmed reviews ALL

The hotel location and pool is beautiful. They were undergoing renovations and we were placed in one of the older rooms. I wish I was told or even knew that some rooms were renovated . . It was clean but a little stuffy and outdated . The heated pool was not working. There was only the bar to hang around at . It was a good stay overall but I feel I paid more for a 5 star hotel than what it was at with renovations ongoing .

Cher Mr Saher, Merci d’avoir partagé votre expérience. Nous sommes ravis que vous ayez apprécié notre emplacement, la piscine et la propreté de votre chambre. Nous prenons bonne note de vos remarques concernant les chambres en travaux et le confort, et nous faisons tout notre possible pour améliorer le séjour de nos clients pendant cette période de rénovation. Nous espérons avoir le plaisir de vous accueillir de nouveau dans une chambre entièrement rénovée. Loubna Boubrik Room Division Manager

A standard hotel , well located

TripAdvisor rating 4.0/5

Ajmatu TripAdvisor review

Stayed here for a night. Hotel caters more for Euro/American tourists on a package tour. The hotel is like any standard quality hotel. The rooms were spacious and clean. Decor was humdrum The location on the sea front was excellent. The hotel has exclusive space and a a restaurant on the beach which was pretty good. The food served on the beach was pretty good.

Dear Guest, Thank you very much for taking the time to share your experience with us. We’re pleased to read that you enjoyed the spacious and clean rooms, as well as our exceptional seafront location. It’s also great to know that you appreciated our private beach area and the quality of the food served at our beach restaurant. We take note of your comment regarding the decor. Your feedback is valuable and helps us continuously improve the guest experience. We hope to have the pleasure of welcoming you back for an even more memorable stay in Essaouira. Direction

Customer review rating 4.5/5

Carol C. Business - Confirmed reviews ALL

The only drawback this time was that the beautiful hotel lobby was under renovation. This detracted from the charm. Massage and Haman services were not available even though I would not have had the time to take advantages. Shops were also closed.

Chère Mme C., Merci beaucoup pour votre retour. Nous sommes ravis que le cadre et les prestations vous aient plu, et nous vous prions de nous excuser pour les services momentanément indisponibles durant les rénovations. Nous espérons avoir le plaisir de vous accueillir à nouveau dans des conditions pleinement optimum. Bien à vous Loubna Boubrik Room Division Manager

Great stay with even better potential!

TripAdvisor rating 4.0/5

naomi m TripAdvisor review

We stayed here for 4 nights at the end of an amazing Morocco adventure. This place has such potential and it 60% there. Once all the renovations have been completed it will be the place to stay. The external view of the resort is pretty shabby and very dated. The old rooms which are all in the front building do all need work but they are onto it and it won't be long until they are all done. We had booked a sea view room not knowing that those are all the unrenovated ones. We asked before we got there to have a room that was renovated and away from the noise of the construction. In reality we got an old room next door to the building work aaaargh! At check in, they advised that a new room would become available the next day if we wished to change. We decided we wanted to - the old rooms are not hideous but they do really need some work - dated bathrooms, grout is old and stained, fixtures are pretty poor. The bed however was still very clean and comfortable. The small balcony facing the ocean has peeling paint etc and the external walls are very grotty. The amazing Nezha at front desk helped us out and relocated us to a new room the next morning (Thankyou Nezha!!) These rooms are gorgeous!. Bathroom is beautiful, balcony large and comfortable. Couldn't fault them. Only feedback that was negative about the back building was occasionally there was a really bad smell in the hallway (sewerage??) which may or may not have been the hotel. This did not affect our stay though. The pool area is beautifully remodelled, the bar has been beautifully remodelled. At the time, they were working on reception and the side building rooms and apart from that first night the work did not affect our stay. The restaurant in the hotel is yet to be renovated and does need work, but I'm sure its on the agenda to get done soon. Breakfast was good, with Moroccan and Western options. The staff across the hotel was all lovely. The staff at breakfast was great but tended not to be on top of clearing dirty tables or re-setting for the next guest but it wasn't the end of the world. We also accessed the beach side restaurant and the food was fantastic! The staff here were also lovely but service was very slow. The location is the best in Essaouira in our opinion. All in all a great stay and can't wait to see how the renovations end up. Once finished this place will be a 5/5!

Thank you so much for taking the time to share such a detailed review of your stay at Hôtel Le Médina Essaouira Thalassa Sea & Spa. We’re delighted to hear that you enjoyed your experience overall and truly appreciate your kind words about our team—especially Nezha, who will be thrilled to read your praise 🌟. We’ve also taken note of your helpful feedback regarding the unrenovated rooms, the restaurant, and a few maintenance details. As you mentioned, extensive renovations are currently underway to offer our guests a fully refreshed and modern experience while preserving the warm, authentic spirit of Le Médina. We’re glad that you enjoyed the newly renovated rooms, the pool, and the bar, as well as our unbeatable location and the kindness of our staff. We can’t wait to welcome you back soon so you can discover Le Médina Essaouira in all its renewed splendor once the renovations are complete. Warm regards, La Direction,

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Other web-users rate our hotel

  • 575 reviews 9.7/10 Location
  • 564 reviews 7.4/10 Room
  • 947 reviews 9/10 Service
  • 12 reviews 7.7/10 WiFi
  • 364 reviews 8.3/10 Breakfast
  • 325 reviews 6.7/10 Pool
  • 286 reviews 7.7/10 Comfort
  • 278 reviews 8.9/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.