ibis Tanger City Center 3 stars

Customer review rating (ALL Rating) 3.8/5 466 reviews

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ibis Tanger City Center - Image 1
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Lotissement Tanger, Offshore Plazza, 90000 TANGER, Morocco

Description

Hotel extras

  • In the heart of city center

  • Less than 5 minutes from the train station and a shopping mall

  • Pool

  • WiFi throughout the hotel

  • Less than 10 minutes from the sea

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Ibis Tanger City Centre offers rooms with free Wi-Fi, air-conditioning and satellite TV. All rooms have a desk and a private bathroom with hairdryer.

Max. number of persons
3

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

Hotel location

ibis Tanger City Center

Lotissement Tanger, Offshore Plazza
90000 TANGER
Morocco

GPS:35.772415, -5.783786

Telephone
Fax +212 5393-28551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 196 rooms
  • 5 rooms for people with reduced mobility
  • 28 connecting rooms
  • 112 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

Entertainment

  • Football Table
  • Pool Table

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Catering

One Restaurant

One Bar

Breakfast

  • Buffet

Business

3 Meeting rooms

IBIS KITCHEN

Photo out of - IBIS KITCHEN

Salads, barbecue, pasta and a wide range of drinks, dishes and desserts await you at our restaurant. ibis Kitchen offers authentic local and international cuisine served in a modern and relaxed setting.

Cooking style
International
Capacity
72
Accessibility
Accessible service
Lotissement Tanger, Offshore Plazza, 90000 Tanger, Morocco
Telephone +212 5393-28550

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Children menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Salads, barbecue, pasta and a wide range of drinks, dishes and desserts await you at our restaurant. ibis Kitchen offers authentic local and international cuisine served in a modern and relaxed setting.

Our bar is a friendly meeting place where you can relax whenever you wish.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  466 reviews

Customer review rating 5.0/5

Ilias A. F. Families - Confirmed reviews ALL

Monsieur A. F., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Tanger City Center. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 1.5/5

Ali T. Business - Confirmed reviews ALL

Dear Ali T., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Abdelkader B. Families - Confirmed reviews ALL

Dear Abdelkader B., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.5/5

Shawn D. Solo - Confirmed reviews ALL

Dear Shawn D., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 2.5/5

Belhaj Z. Solo - Confirmed reviews ALL

Dear Belhaj Z., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Monsieur A. F., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Tanger City Center. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 1.5/5

Ali T. Business - Confirmed reviews ALL

Very bad experience for a professional stay

Dear Ali T., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Abdelkader B. Families - Confirmed reviews ALL

As always,very well received.Excellent service from everyone.Very efficient

Dear Abdelkader B., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.5/5

Shawn D. Solo - Confirmed reviews ALL

Average, breakfast poor.

Dear Shawn D., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 2.5/5

Belhaj Z. Solo - Confirmed reviews ALL

I have been meaning to write this review for quite some time, as I have stayed at this hotel on several occasions. Unfortunately, I feel that certain aspects require urgent attention. Firstly, I would like to highlight the positive: the front desk team includes some very professional and helpful staff members, especially Sanae, whom I sincerely thank for her excellent service and professionalism. However, my experience with the morning shift staff was disappointing. In particular, one of the male employees (name starting with Z, possibly a trainee) showed a lack of professionalism. I would strongly recommend further training in guest relations. Making guests feel uncomfortable through inappropriate behavior, such as giving side glances or appearing to gossip with colleagues, is not acceptable—especially when it is noticeable to guests. Additionally, when I approached the front desk for assistance while two employees were counting money, I was not acknowledged or assisted, which is not the standard expected in hospitality. Secondly, during a previous stay, I encountered bed bugs in my room, which caused significant discomfort over two nights. This is a serious issue that must be addressed immediately. While the hotel benefits from a good location, the overall maintenance is lacking. The bathrooms are outdated, some equipment (such as vacuum cleaning) does not appear to function properly, and I even found long black hair in the shower. The air conditioning system only provided heating, and some furniture was damaged. Rooms facing the smaller street are also problematic, as daytime noise from nearby construction makes it difficult to rest, with work continuing until around 7 PM. Although there is a parking facility, it is often closed, requiring guests to go inside and request access, which is inconvenient. Considering the price of 800 MAD per night, this level of quality is disappointing. As a frequent traveler, I have experienced significantly better standards in other hotels in Casablanca City Center and Rabat Agdal. I would strongly encourage management to invest in maintenance, improve technical facilities, and provide additional staff training to ensure a better guest experience.

Dear Belhaj Z., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Belal E. B. Friends - Confirmed reviews ALL

The hotel is perfectly located, making it easy to explore the city. The rooms were clean, comfortable, and well-maintained. The staff was friendly and helpful throughout my stay, which made the experience even more enjoyable. Overall, a very pleasant and convenient stay in Tangier!

Dear Belal E. B., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

David S. Solo - Confirmed reviews ALL

It was a great experience to stay at your hotel. The team was very helpful, especially Chadi from the reception front desk.

Dear David S., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Abdelhamid H. Families - Confirmed reviews ALL

good clean and quit hotel

Dear Abdelhamid H., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Madiha E. M. Families - Confirmed reviews ALL

Well located, good breakfast. But the room needed cleaning, the desk had dry coffee stains and there were stains onthe bed sheet and dust on the headboard

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 0.5/5

Faiz A. Business - Confirmed reviews ALL

NO AC, room not clean, No welcome drink. ZERO welcoming.

Customer review rating 1.0/5

Rabie B. Business - Confirmed reviews ALL

Trop bruit dans la chambre pas d etancheitéacoustique, telephone ne fonctionne pas , fenetre qui ne ferme pas completement qui fait rentrer du vent. Le restaurant en demi pension il faut par contre payer la bouteille d eau pour moi c est inaccessible. Par contre le personnel sont trop acceuillant serviable et a l ecoute. J espére que vous prenez ces remarques au serieux. Merci

Customer review rating 4.5/5

Hicham A. Families - Confirmed reviews ALL

Personnel très sympathique agréable Chambres correctes

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Customer review rating 4.0/5

Karim A. Business - Confirmed reviews ALL

Hôtel propre, et très bon emplacement, tous près de la gare, centre commercial, et la zone balnéaire

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Customer review rating 3.5/5

Hassan H. Couples - Confirmed reviews ALL

Ibis signe de simplicité et efficacité

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Customer review rating 2.0/5

Khadija A. B. Families - Confirmed reviews ALL

Well located but needs improvement, bad smell in the bathroom, not that clean and u can hear all the noise outside at night.

Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience A. été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, nos salutations distinguées.

Other web-users rate our hotel

  • 560 reviews 9.2/10 Location
  • 855 reviews 3.5/10 Room
  • 995 reviews 8.3/10 Service
  • 25 reviews 4.5/10 WiFi
  • 429 reviews 4.1/10 Cleanliness
  • 351 reviews 2.9/10 Comfort
  • 329 reviews 6.6/10 Breakfast
  • 206 reviews 4.8/10 Vibe

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