ibis Tanger City Center 3 stars

Customer review rating (ALL Rating) 3.7/5 894 reviews

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Description

Hotel extras

  • In the heart of city center

  • Less than 5 minutes from the train station and a shopping mall

  • Pool

  • WiFi throughout the hotel

  • Less than 10 minutes from the sea

Our accommodation(s)

Hotel location

ibis Tanger City Center

Lotissement Tanger, Offshore Plazza
90000 TANGER
Morocco

GPS:35.772415, -5.783786

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN

Salads, barbecue, pasta and a wide range of drinks, dishes and desserts await you at our restaurant. ibis Kitchen offers authentic local and international cuisine served in a modern and relaxed setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  894 reviews

TripAdvisor Rating  3.7/5  1,034 reviews

Such a shame but terrible

TripAdvisor rating 1.0/5

Ashraf G TripAdvisor review

Tbh the only plus to this hotel is the location, amazingly everything is within walking distance. You have the restaurants, beach and cafes. The rooms well, the bathroom look like a student bedsit kinda thing, light shades hanging sideways and broken sink that took 5 days to get fixed (brush teeth in shower to not keep dirty water left in sink). The swimming pool amazingly was dirty and shut throughout my stay, even the entry door had no handle to tell people like me it’s not in use. Real shame tbh.

Customer review rating 3.5/5

Madiha E. M. Families - Confirmed reviews ALL

Well located, good breakfast. But the room needed cleaning, the desk had dry coffee stains and there were stains onthe bed sheet and dust on the headboard

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Avoid this hotel unless you like sleeping in the street of the Africa after paying your hotel expenses

TripAdvisor rating 1.0/5

hunghungcheung TripAdvisor review

I booked 2 twins bed room of this awful hotel for 14 -16 Aug 2025 via Accor Hotel website with my ALL Plus Ibis status on 8 Jul 2025. When I arrive the hotel at 17:00 on 14 Aug, they said my family (2 adults with two kids) and and my friend’s family (1 adult with three kids) could not get the rooms we paid JUST BECAUSE the hotel policy didn’t accept room with 4 people or above. The front desk staff, with very rude attitude, recommended us to book the third room. Though we told him no adult can accompany the kids in the third room, we said we accepted the offer because the trip from Spain to Tangier just made us very tired. However, the front desk staff said the third room can only be the one bed room due to room shortage. We cannot accept because of gender composition of two families. The frontline staff subsequently insisted we cannot get the room keys and told us we have not paid for the room. I didn’t match with my record in the booking confirmation email, Accor hotel website and my bank statement. To avoid double payment, two families have no choice but to cancel the booking and reserve another hotel. However, the front desk staff did not grantee to make a refund for me. What a nightmare experience for being an ALL Accor Ibis Card member. Thank you for teaching me the Booking confirmation email said “confirm and paid” is not paid. The holiday mood of two families got damaged.

Dear Customer, We would like to apologize if our hotel did not meet your expectations in terms of experience. We wanted to inform you that during your initial reservation, you had booked two double rooms for four people, Upon your arrival at the hotel, there were 8 people and we explained to you that the bedding in the rooms cannot accommodate more than 2 people per room. We tried to find a solution to accommodate the 8 people by offering you an additional room and you accepted, but unfortunately you insisted that the room must be with two separate beds, something that was not available. In the end, you requested the cancellation of the reservation and a refund, and we accepted your request confirming that the payment has not been executed. I remain at your disposal for any additional information. Best regards,

Customer review rating 0.5/5

Faiz A. Business - Confirmed reviews ALL

NO AC, room not clean, No welcome drink. ZERO welcoming.

Customer review rating 1.0/5

Rabie B. Business - Confirmed reviews ALL

Trop bruit dans la chambre pas d etancheitéacoustique, telephone ne fonctionne pas , fenetre qui ne ferme pas completement qui fait rentrer du vent. Le restaurant en demi pension il faut par contre payer la bouteille d eau pour moi c est inaccessible. Par contre le personnel sont trop acceuillant serviable et a l ecoute. J espére que vous prenez ces remarques au serieux. Merci

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Other web-users rate our hotel

  • 608 reviews 9.4/10 Location
  • 888 reviews 3.8/10 Room
  • 1,046 reviews 8.3/10 Service
  • 22 reviews 3.8/10 WiFi
  • 466 reviews 4.2/10 Cleanliness
  • 379 reviews 3.3/10 Comfort
  • 328 reviews 6.9/10 Breakfast
  • 202 reviews 4.1/10 Vibe

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