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ibis Tanger City Center Hotel 3 stars

Customer review rating 3.8/5 2,104 reviews

ibis Tanger City Center
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+ 13 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • In the heart of city center

  • Less than 5 minutes from the train station and a shopping mall

  • Pool

  • WiFi throughout the hotel

  • Less than 10 minutes from the sea

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Shoe shine machine
Leisure and activities
  • Outdoor unheated pool
  • Golf course 18 holes (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 3 meeting room(s)

Hotel location

ibis Tanger City Center

Lotissement Tanger
Offshore Plazza
90000
tanger
morocco

Tel: +212539328550

Fax: (+212)539/328551

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORT RABAT At 230km / 142 miles

  • By plane

    TANGIER IBNBATTOUTA At 14km / 8 miles

  • By train

    GARE TANGER VILLE At 0km / 0 miles

GPS :35.772415, -5.783786

Our accommodations

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the Ibis room has everything you need to enjoy your stay.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 3
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

WOK CO

Type of cuisine: Other cooking style

Mix up your styles. Widely varied cuisine in a contemporary setting. Choose your products and create your own menu: everything is wok-cooked right in front of you.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AU BAR

Non contractual photo

Our bar is a friendly meeting place where you can relax whenever you wish.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 72 m²

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
ibis Tanger City Center

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

2,104 reviews

tripadvisor

TripAdvisor Rating 4.0/5

870 reviews

Poor quality of the service

Customer review rating 3.8/5

Anonymous Solo - 03/03/2020 Confirmed reviews ALL

Staff was unfriendly

Dear STEPHANIE P., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51
Customer review rating 3.8/5

Anonymous Couples - 16/02/2020 Confirmed reviews ALL

Nice clean tidy room as always. Staff try to help but need training for guiding tourists eg best way to get to Chefchaouen is not by expensive taxi but is by CTM buses. As with all Ibis hotels they supply one super heavy dooner which is too hot even in winter. Three light weight blankets or fleeces are more flexible than one 4 inch dooner. Temp affects your sleep. Ibis could become a world leader and train management on what affects a persons sleep.

Dear COLIN C., We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely Nadia Drissi-Guest Experience Manager
Customer review rating 3.8/5

Hicham M. Solo - 15/02/2020 Confirmed reviews ALL

I did the express checking online for speed checking but when i arrived i was ask To give my information again so what is the purpose of speed checking ? Also the receptionist was argue with me regarding this

Dear HICHAM m., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction Ziane Abdelkader Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Great stay in Tangiers

Customer review rating 3.8/5

Ian Y. Business - 09/02/2020 Confirmed reviews ALL

Nice room, pleasant staff, well-appointed hotel.

Cozy and comfortable

Customer review rating 3.8/5

Anonymous Solo - 30/01/2020 Confirmed reviews ALL

To begin with, the hotel is well located, few minutes walk away from the train station and same for the supermarket. The hotel is very clean, cozy and comfortable, no issues with that. The staff are nice and helpful. I had one night stay and it was pleasant. Also, a bonus point for the shampoo and soap provided, they are really nice:)

Good

Customer review rating 3.8/5

Zakaria B. Solo - 16/01/2020 Confirmed reviews ALL

Everything is great, except that you can’t have guests who wouldn’t even stay for the night. I dont know why this is forbidden in IBIS in time MOGADOR-MIRAGE-ROYALE ATLAS. Let you have guests if they’re not staying the night.

Dear ZAKARIA B., We ,are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Internet didn’t work

Customer review rating 3.8/5

Yoshihiro Couples - 04/01/2020 Confirmed reviews ALL

Wifi didn’t work and I couldn’t communicate by SNS which was not acceptable.

Dear Yoshihiro S., We were very disappointed to read your experience during your stay in our hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Great location in a beautiful city

Customer review rating 3.8/5

Isabel L. Couples - 02/01/2020 Confirmed reviews ALL

Excellent Team, nice breakfast: everything smooth

Dear ISABEL MARIA S L., Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process We look forward to see you again Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Comfortable but need improvements

Customer review rating 3.8/5

Anonymous Families - 29/12/2019 Confirmed reviews ALL

Check-in - acceptable. Welcome voucher - complimentary drink for only 1 pax eventhough room booked for 2 paxs. Room - acceptable but there was strong smell (akin to body odour). Airconditioning not strong. Booked taxi through Reception. Quoted DH200 by Reception staff but upon arrival at destination, the taxi driver demanded DH300.

Dear WEI-RU W., We were very disappointed to read your experience during your stay in our hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. Sincerely Nadia Drissi -Guest Experience Manager
Customer review rating 3.8/5

Ahmed H. M. S. Solo - 14/12/2019 Confirmed reviews ALL

Nice to stay in any ibis in all world that my experience from uae it good I like also ibis in tanger Bec something happened with me from the people work there he entery my room 11 midnight and opened the room I was sleeping inside and that not legally for prociger of hotel his name is Amin once I go resption they say that he think I am not pay but the Lough and cute that I pay before one day he comes my room so he is guilty 100% Bec not allowed to any one go rooms from respstion gruop he can use phone or send security to check but he Enter my room with out any permits from me and that not good at all but the duty manger next day he say sorry for that his name mr Hassn he is good man respect people he knows how to make clients calm down that good any way thanks for ibis gruop Bec I trust the safety on that hotel

Dear AHMED HOSNI s., We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely Nadia Drissi-Guest Experience Manager

Good at all stages

Customer review rating 3.8/5

Anonymous Business - 07/12/2019 Confirmed reviews ALL

the room smelled a bit of smoke

Dear YOUSSEF O., We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely Nadia Drissi-Guest Experience Manager

CUSTOMER SERVICE MISSING

Customer review rating 3.8/5

Rajiv M. Business - 04/12/2019 Confirmed reviews ALL

- POOR HR - MY REASONING UNCLEAN AND TORN LINEN IS NOT WHAT AN CUSTOMER WANTS TO SEE UN- SERVICEABLE WASH BASIN (TOOK 4 REMINDERS AND A STRONG SPEAKING TO GET IT SORTED) UNPLEASANT STAFF IN THE DINING AREA . EVEN THE COOKS SEEMED UNFRIENDLY AND OBVIOUSLY IT REFLECTED IN THE FOOD. ALMOST EVERY STAFF (I MEAN EVERY STAFF) LOOKED TIRED OF SERVING ITS CUSTOMER EXCEPT A YOUNG LADY IN THE RECEPTION WHO WAS SMILING AND CUSTOMER FRIENDLY.

Dear RAJIV M., We were very disappointed to read your experience during your stay in our hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. Sincerely Nadia Drissi -Guest Experience Manager

Could be easily improved by training the staff better.

Customer review rating 3.8/5

Dr. W. A. Business - 20/11/2019 Confirmed reviews ALL

The location of the hotel was good, walking distance to the train station. The staff at the reception was not very helpful, I was given a room overlooking a building site, where it has been very noisy, and I have asked to change the room, that has been refused. I think customers should be alerted at the booking time about the noises that starts at 8-00 in the morning until early evening. I had lunch there, the food was ok, I have opted for the salad buffet.

Dear ALNOORI W., We were very disappointed to read your experience during your stay in our hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. Sincerely Nadia Drissi-Guest Experience Manager

Great

Customer review rating 3.8/5

Tarek Solo - 19/11/2019 Confirmed reviews ALL

Excellente !!!

Dear TAREK B., Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We look forward to seeing you again Nadia Drissi – Guest Experience Manager
Customer review rating 3.8/5

Youness Business - 18/11/2019 Confirmed reviews ALL

Excellent

Dear YOUNESS Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process We look forward to see you again Nadia Drissi – Guest Experience Manager

Good stay on a good location

Customer review rating 3.8/5

Anonymous Families - 11/11/2019 Confirmed reviews ALL

Good stay on a good location

Dear GERT S., We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely Nadia Drissi-Guest Experience Manager

Fun in Tanger

Customer review rating 3.8/5

Eva Y. Couples - 09/11/2019 Confirmed reviews ALL

We always have a great experience when we stay here. The front desk staff remembered us upon arrival. The breakfast was great as usual. We must compliment the staff as they graciously changed our room once we discovered it was a smoking room. I had forgotten to write it in our reservation request. I do have a suggestion. We were enjoying our welcome drink, when the smoke from cigarettes became so bad, it aggravated my asthma. I had to hurriedly finished my drink and left quickly. My suggestion is that common areas be smoke free. Otherwise, we had the best stay with the greatest staff and best Ibis breakfast.

Dear HASSANE Y., Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We look forward to seeing you again Nadia Drissi – Guest Experience Manager

fine but not amazing

Customer review rating 3.8/5

Anonymous Business - 07/11/2019 Confirmed reviews ALL

Helpfull staff, not much originality in this hotel, but ok for 2 business days

Dear FAYARD T., We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Bien

Customer review rating 3.8/5

E. Friends - 03/11/2019 Confirmed reviews ALL

Normal

Chère Madame KARIMA E., Le point de vue de nos clients est pour nous la clé de la satisfaction de nos futurs visiteurs, raison pour laquelle nous vous remercions pour le temps que vous avez consacré pour nous communiquer votre avis. Cordialement Nadia Drissi-Guest Experience Manager

Ok - good

Customer review rating 3.8/5

Anonymous Business - 31/10/2019 Confirmed reviews ALL

Nice staff, not good and noisy rooms.

Dear NAJIB A., We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely Nadia Drissi-Guest Experience Manager
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