ibis Tanger City Center

ibis Tanger City Center 3 stars

Customer review rating (ALL Rating) 3.7/5 663 reviews

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Description

Hotel extras

  • In the heart of city center

  • Less than 5 minutes from the train station and a shopping mall

  • Pool

  • WiFi throughout the hotel

  • Less than 10 minutes from the sea

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Tanger City Center

Lotissement Tanger, Offshore Plazza
90000 TANGER
Morocco

Telephone +212 5393-28550

Fax +212 5393-28551
  • By plane

    AEROPORT RABAT At 230km / 142 miles

  • By plane

    TANGIER IBNBATTOUTA At 14km / 8 miles

  • By train

    GARE TANGER VILLE At 0km / 0 miles

GPS:35.772415, -5.783786

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WOK CO

Mix up your styles. Widely varied cuisine in a contemporary setting. Choose your products and create your own menu: everything is wok-cooked right in front of you.

Our accommodation(s)

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the Ibis room has everything you need to enjoy your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  663 reviews

TripAdvisor Rating  3.5/5  915 reviews

well located

Customer review rating 4.5/5

Mk Business - Confirmed reviews ALL

Walking distance to the train station in Tanger and beach side. Rooms are basic but clean. Good wifi in the room

Dear MONIKA K., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Well located but old and crowded

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

The hotel is well located near the Tangier Ville Train Station. The rooms are clean and comfortable. However the hotel is old and doesn't feel like an ibis hotel. The staff are not friendly. The breakfast service was a mess, always missing something, plates, bread, tea, etc. so decided to have breakfast elsewhere.

Dear MAZEN M., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Great service, really bad shape

Customer review rating 2.0/5

Ricardo Solo - Confirmed reviews ALL

The people were extremely Nice. Always there to help. However, the hotel it self is in really bad shape. The sino in the lobby bathroom doesn't work, the door for the toilet doesn't have a look, it looks like a gas station toilet. The air condition in the room never worker properly. Three different people came to take a look, they all say good but it never worked. The pool was closed, but no one worker on it for the three days I was there. And the breakfast needs to be improved.

Dear RICARDO G., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

The pool was closed and they didn’t inform me in advance

Customer review rating 2.0/5

Gizela Friends - Confirmed reviews ALL

I was very disappointed to find that the pool was out of order when I was already staying at the hotel. The fact that they had a pool was one of my main reasons to book there. I have already sent an email with my complaint and I’m still waiting for some reimbursement because I understand that as a customer I should be informed in advance if one of the hotel services is not working. Specially in a country where a woman can’t put on a bikini and bathe in the beach and it’s is very hot this time of the year. I found it very disappointing and the receptionist told us to go and pay to use the pool at another hotel which makes it even more outrageous. The hotel should have offered a solution paid by them since we paid for the room and the pool.

Dear GIZELA D., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Dirty stay

Customer review rating 0.5/5

Turk Solo - Confirmed reviews ALL

Old dirty most of the room Furniture is broken Overpriced

Dear TURK A., Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

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