ibis Marrakech Palmeraie 3 stars

Customer review rating (ALL Rating) 3.4/5 430 reviews

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Description

Hotel extras

  • Quiet location

  • 10 min. from the city center

  • Rooms with mountain or pool views

  • Free WIFI

  • Restaurant and bar

Our accommodation(s)

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Room 1

Hotel location

ibis Marrakech Palmeraie

Avenue Abdelkrim Khattabi, Route de Casablanca
40000 MARRAKECH
Morocco

GPS:31.678073, -7.999206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

IBIS KITCHEN

Our IBIS KITCHEN restaurant offers fresh, simple and tasty cuisine. A varied menu of Moroccan and international specialties that will delight the taste buds of foodies and lovers of spicy flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  430 reviews

TripAdvisor Rating  3.7/5  627 reviews

Bad management of the hotel and badly maintained . Basic service lacking and Director in this hotel brand lack integrity

TripAdvisor rating 1.0/5

Eng Whye N TripAdvisor review

I had a great experience in Marrakech and Tangiers

TripAdvisor rating 5.0/5

Laurence A Solo travel - TripAdvisor review

Dated rooms

Customer review rating 2.0/5

Abdoulah Business - Confirmed reviews ALL

Dear valued guest, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your comments regarding the condition of the room\'s furniture and amenities. We understand that these aspects did not meet your expectations, especially considering the price. We are pleased to inform you that renovation plans are scheduled for next year, which will address the updates needed in our rooms. Regarding the amenities you mentioned, such as a kettle, complimentary water bottle, or slippers, we follow the standard offerings typical of a 3-star hotel. However, we strive to provide the best possible experience for our guests. If you had brought these concerns to the attention of our reception team during your stay, we would have been happy to explore options for upgrading you to a different room, should one have been available. We value your feedback and hope you will give us another opportunity to serve you better in the future. Thank you again for your input. Best regards

Wouldn’t recommend

TripAdvisor rating 1.0/5

Diane T TripAdvisor review

Very bad experience

Customer review rating 0.5/5

Hicham B. Couples - Confirmed reviews ALL

Monsieur B., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Marrakech Palmeraie. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

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Other web-users rate our hotel

  • 200 reviews 5.7/10 Location
  • 474 reviews 3.5/10 Room
  • 507 reviews 8.2/10 Service
  • 15 reviews 0/10 WiFi
  • 265 reviews 4.1/10 Cleanliness
  • 222 reviews 3.8/10 Comfort
  • 146 reviews 4.9/10 Breakfast
  • 120 reviews 3.9/10 Amenities

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