ibis Marrakech Palmeraie Hotel 3 stars

Had a very positive experience at this hotel where I stayed 1 night. Remarkable personnel providing excellent and professional service.

Having staying before, l like the location..Atlas mountains at sunrise. All staff are friendly and always will to go that little extra if needed. A special mention to Mehili, I hope the spelling is right. I arrived suffering with a nose bleed, Mehili instantly brought out tissue, cotton wool and antiseptic wash for my nose and blooded hands. It was very much appreciated as I felt very awkward about it. A great touch on his part.

Overall a good experience as the hotel is well located with easy access to the Casablanca highway and to the industrial area of Marrakech. Also the environment is quiet which enable to relax after work.

Good service.. excellent management.. I would like to thank the manager as well as the staff the reception without forgetting the staff at the restaurant, housekeeping, and the bar.. I love the garden as well.

Good customer service.

I'm happy the the staff has understood the importance of the smile. Things are definitely getting better and people are becoming conscious of the significance of a positive interaction with customers. Al was good for me except that you can absolutely NEVER ever reach this hotel by phone (I come and call several times a year). The phone is a big problem in my opinion. Thanks

CLEAN ENVIRONMENT WELCOMING STAFF GREAT OUTDOORS AND INDOOR FACILITIES

Personnels tres aimables

It needs to improve a little bitte its rooms. I love ibis hotels but this hotel is not updated My room was very damaged; carpet, floor, bed, shower, ect Even the elevator. This hotel is almost equal than 12 years ago, when I Arrived for the first time

The rooms were filthy, as were the bathrooms. they were very small and missing basics such as AC and safes. I would never return here. My friends and I were very disappointed by the whole experience. The only good thing was the pool.

Hotel is well located, staff were very friendly & helpful. Excellent price. Room was clean and comfortable as you would expect from an Accor Ibis hotel. Onsite car parking very limited, although pay parking available next door.

The rooms are clean and reasonable size.The staff is very professional and helpful. We got our shower head fixed over the day, we could use hotels printer, as well a free shuttle to centre. The breakfast was a good value for money.The hotel has a bar, where local football fans gather. You have to take a bus or a taxi to get to to the city, there is practically nothing around. Good option for business trip, to avoid the traffic, hassle and noise.

Terrible location and the 'free' shuttle was non existent. Wasted precious time on expensive taxis to the city centre. Breakfast was awful along with the staff. Has completely put me off staying at any Ibis hotel again.

This is an inexpensive hotel that proves the old adage, "You get what you pay for". The rooms are small, the bathrooms and halls are funky (dirty and in disrepair)' and the location is out of the downtown core. In my three days there, the wireless hardly ever worked. The front desk staff insisted that the problem was with the internet provider. But somehow, the MacDonalds' internet always worked.

We stayed at the Ibis Palmeraie hotel for 5 nights. The location was perfect for our need, however it is out of the city centre and may not suit tourists wanting to stay in town. The price, booked on-line, was extremely good value and the hotel bar practiced good prices too. We ate one evening in the hotel restaurant and found this to be good value for money too.