ibis Marrakech Palmeraie Hotel 3 stars

Customer review rating 3.8/5 1,337 reviews

ALLSAFE approved hotel

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ibis Marrakech Palmeraie
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+ 10 Services

Hotel extras

  • 15 Minutes

  • Planet 21

  • View of the mountains

  • Bar available

  • Free WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Well-being
  • Clay tennis court (nearby)
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Marrakech Palmeraie

Avenue Abdelkrim Khattabi
Route de Casablanca
40000 marrakech
morocco

Tel: +212524334020

Fax: (+212)524/334021

Check-in from 12h00

Check out up to 12h00

  • GARE ROUTIERE DE MARRAKECH :  ROUTE CASABLANCA

  • By plane

    MENARA MARRAKECH At 10km / 6.21 miles

GPS :31.678073, -7.999206

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

LA TABLE

Type of cuisine: International

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

ibis palmeraie

Non contractual photo

BAR

The Bar: a friendly place to get together at any time of day.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 41

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Marrakech Palmeraie

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,337 reviews

tripadvisor

TripAdvisor Rating 3.5/5

551 reviews

The room was dirty

Customer review rating 0.5/5

Anonymous Business - 24/06/2021 Confirmed reviews ALL

I can understand it's a low pricing hotel but I was expected a minimum of cleaness

very helpful staff

Customer review rating 5.0/5

Hicham B. Business - 08/04/2021 Confirmed reviews ALL

I was very pleased with the help and friendliness of particularly Fatimzahra and Karim. They offered advise on local areas especially at this time of the pandemic

Dear HICHAM B., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

Good

Customer review rating 5.0/5

Salah Business - 19/01/2021 Confirmed reviews ALL

all good

Dear SALEH A., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

Ibis is always the best!

TripAdvisor rating 5.0/5

أبو عمر ا Solo travel - 05/01/2021 TripAdvisor review

Clean room, friendly staff, and the location is convenient. I always recommend this hotel to all friends and family members visiting Marrakech. If you are looking for a clean hotel with easy access to the main city roads, Ibis Palmeraie is the best choice.

HELLO ! We thank you for your comments following your stay at ibis Marrakech Palmeraie. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. In the hope of welcoming you again, please believe, Sir, in expressing our feelings the best Director General

Average stay

Customer review rating 2.0/5

H. Y. Business - 21/09/2020 Confirmed reviews ALL

Broken shower door, air conditioning not working very well. Plenty of mosquitoes

Good location, great personnel

Customer review rating 4.5/5

Anonymous Solo - 25/02/2020 Confirmed reviews ALL

Had a very positive experience at this hotel where I stayed 1 night. Remarkable personnel providing excellent and professional service.

Dear MICHEL K., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

A very enjoyable 4 day stay.

Customer review rating 5.0/5

Paul M. W. B. B. Solo - 12/02/2020 Confirmed reviews ALL

Having staying before, l like the location..Atlas mountains at sunrise. All staff are friendly and always will to go that little extra if needed. A special mention to Mehili, I hope the spelling is right. I arrived suffering with a nose bleed, Mehili instantly brought out tissue, cotton wool and antiseptic wash for my nose and blooded hands. It was very much appreciated as I felt very awkward about it. A great touch on his part.

Dear PAUL M., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

Well located and quiet

Customer review rating 4.0/5

T. Business - 04/02/2020 Confirmed reviews ALL

Overall a good experience as the hotel is well located with easy access to the Casablanca highway and to the industrial area of Marrakech. Also the environment is quiet which enable to relax after work.

Feels like home

TripAdvisor rating 5.0/5

mohamedridaderder Business - 26/12/2019 TripAdvisor review

Good service.. excellent management.. I would like to thank the manager as well as the staff the reception without forgetting the staff at the restaurant, housekeeping, and the bar.. I love the garden as well.

Customer review rating 4.5/5

Ivy Families - 24/12/2019 Confirmed reviews ALL

Good customer service.

Dear IDEL G., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général
Customer review rating 4.5/5

Karim K. Business - 24/11/2019 Confirmed reviews ALL

I'm happy the the staff has understood the importance of the smile. Things are definitely getting better and people are becoming conscious of the significance of a positive interaction with customers. Al was good for me except that you can absolutely NEVER ever reach this hotel by phone (I come and call several times a year). The phone is a big problem in my opinion. Thanks

Dear KARIM K., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

MISS MARIAN

Customer review rating 4.5/5

Marian Solo - 27/09/2019 Confirmed reviews ALL

CLEAN ENVIRONMENT WELCOMING STAFF GREAT OUTDOORS AND INDOOR FACILITIES

Dear MARIAN A., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

Hotel sympa

Customer review rating 4.5/5

P. M. Couples - 02/09/2019 Confirmed reviews ALL

Personnels tres aimables

Dear m. P., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

It needs to improve a little bitte its rooms

TripAdvisor rating 2.0/5

mcantabron Business - 20/11/2017 TripAdvisor review

It needs to improve a little bitte its rooms. I love ibis hotels but this hotel is not updated My room was very damaged; carpet, floor, bed, shower, ect Even the elevator. This hotel is almost equal than 12 years ago, when I Arrived for the first time

Awful property and very disappointed.

TripAdvisor rating 1.0/5

charlotterI5758YP Business - 30/10/2017 TripAdvisor review

The rooms were filthy, as were the bathrooms. they were very small and missing basics such as AC and safes. I would never return here. My friends and I were very disappointed by the whole experience. The only good thing was the pool.

Convenient & Good Price

TripAdvisor rating 4.0/5

Ben_Sharon_W Couples - 05/06/2016 TripAdvisor review

Hotel is well located, staff were very friendly & helpful. Excellent price. Room was clean and comfortable as you would expect from an Accor Ibis hotel. Onsite car parking very limited, although pay parking available next door.

Dear Guest We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zakaria EL OUATI Directeur Général

Quiet hotel with excellent service

TripAdvisor rating 4.0/5

ieva r Couples - 27/03/2015 TripAdvisor review

The rooms are clean and reasonable size.The staff is very professional and helpful. We got our shower head fixed over the day, we could use hotels printer, as well a free shuttle to centre. The breakfast was a good value for money.The hotel has a bar, where local football fans gather. You have to take a bus or a taxi to get to to the city, there is practically nothing around. Good option for business trip, to avoid the traffic, hassle and noise.

Terrible value for money

TripAdvisor rating 1.0/5

Emily G Business - 17/06/2014 TripAdvisor review

Terrible location and the 'free' shuttle was non existent. Wasted precious time on expensive taxis to the city centre. Breakfast was awful along with the staff. Has completely put me off staying at any Ibis hotel again.

You Get What You Pay For

TripAdvisor rating 2.0/5

yojimmy Couples - 17/11/2013 TripAdvisor review

This is an inexpensive hotel that proves the old adage, "You get what you pay for". The rooms are small, the bathrooms and halls are funky (dirty and in disrepair)' and the location is out of the downtown core. In my three days there, the wireless hardly ever worked. The front desk staff insisted that the problem was with the internet provider. But somehow, the MacDonalds' internet always worked.

Marrakech Hotel

TripAdvisor rating 4.0/5

Gerry S Family - 02/06/2013 TripAdvisor review

We stayed at the Ibis Palmeraie hotel for 5 nights. The location was perfect for our need, however it is out of the city centre and may not suit tourists wanting to stay in town. The price, booked on-line, was extremely good value and the hotel bar practiced good prices too. We ate one evening in the hotel restaurant and found this to be good value for money too.

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