Fairmont Tazi Palace Tangier

Customer review rating (ALL Rating) 4.3/5 59 reviews

Hotel extras

  • Ideal Location 10 min from City Center and nearby beaches

  • Stunning views of Tangier and the surrounding Forest

  • Great history of the Palace and its architectural legacy

  • A modern Moroccan luxurious SPA experience in a peaceful and relaxing environment

  • A Range of Gourmet Restaurants and Bars

Our accommodation(s)

Featuring 133 guestrooms, suites and penthouses, each of our accommodations provide the lavish touches that will make your vacation or business trip relaxing and memorable.

Hotel location

Fairmont Tazi Palace Tangier

PALAIS TAZI KSAR AL MANDOUB, JAMAA MOKRAE, QUARTIER BOUBANA
90000 TANGER
Morocco

GPS:35.781950044, -5.8507557002

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  59 reviews

Lovely hotel

Customer review rating 5.0/5

Timothy M. Couples - Confirmed reviews ALL

Beautiful hotel with luxurious amenities. Management insured we had a wonderful stay. Would highly recommend this hotel to all travelers to Tangier.

Beautiful Property, Amazing Staff

Customer review rating 5.0/5

Dr. K. A. D. T. B. Couples - Confirmed reviews ALL

We stayed at the very new Tazi Palace Tangier for several nights while touring Morocco. We had a lovely stay. The hotel itself was gorgeous, very much a 5-star luxury hotel. The rooms and common areas were pristine. The hotel room, a king room had a lovely terrace and an exquisite bathroom. The bed was spacious and comfortable. The staff made the experience first class. We were greeted by attentive ball staff Omar and Youssef. They were very helpful in arranging taxi service and helping with the luggage. The concierge staff, especially Bader was so welcoming and was willing to assist with tours and reservations on and off the property. We had an amazing meal at Parisa, with the very helpful waiter Issam. We dined at Crudo several times, and the meals were wonderful. We had tea and drinks in the Rose Room.

Good stay

Customer review rating 4.5/5

Otman B. Couples - Confirmed reviews ALL

Very nice and luxury property. The service is good as well.

Dear Mr B., We very much appreciate your comments regarding your stay at the Fairmont Tazi Palace Tangier. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Fabien Gastinel General Manager Fairmont Tazi Palace

Tale of two extremes

Customer review rating 1.0/5

Sumer A. Families - Confirmed reviews ALL

Our hotel experience was one of smoke and mirrors, extreme highs and extreme lows. The hotel property is gorgeous and location is perfect for a getaway. However, the hotel staff are not adequately trained. They often use excuses like they are new, but we have stayed in another hotel during its soft-opening and the experience was 100x better. This hotel and its rooms are not accessible-friendly. Good: * Beautiful room and extremely comfortable bed * great support from Aiman and his Concierge team * In-room dining food is flavourful but takes a long time to come up to the room; we recommend the lamb tagine and chicken machboos * the hotel cat greets you in the lobby Bad: * check in took over 30 min whereas I’m accustomed to Marriott Hotels which send me a mobile key to my app, bypassing the whole process. The front desk agent went to her manager on three separate occasions while doing a simple check-in process * Bathroom is beautiful but poorly built— leaking fixtures and slippery bath tub. We had a slip/fall accident which we reported and nothing was done to rectify the situation. Luckily, no one was seriously injured * Hotel management — after our accident, we called the front desk and no one came to check on us * Housekeeping did not come to clean the room during our stay I spoke to a couple of hospitality executives who told me that when such incidents happen, a full investigation is completed and the guest is refunded 100% of their stay. The sheer lack of empathy is probably why we will be staying elsewhere in Tangier next time. The room service menu is limited and portions are small. The food is tasty though. The best part was the concierge who booked a last minute car ride to Cap Spartel to catch the sunset. We appreciate the effort of Aiman and Youssef (our driver). At check-out, several additional charges were tacked on. The agent at check out looked flustered when I requested an itemized list.

Dear Mr A., We would like to thank you for taking the time to share with us your experience at Fairmont Tazi Palace Tangier. We are very pleased to read your satisfaction with the comfort of the room, the architecture of the hotel and the food you had in in-room dining. We also are grateful for highlighting the work of our team members Ayman and Youssef, we will share your comments with them. Please note that we are very sorry to read about your bad experience with front office and housekeeping. We will make sure that your comments are taking into consideration and also an investigation will be opened in order to understand what happens. That is surely not the experience we want our guests to have while staying with us. May I kindly ask you to provide us with your phone number so that we can call you and have more details. At Fairmont Tazi Palace, we continually strive to deliver high standards and ensure that all of our guests leave with fond memories of their stay with us. We hope to welcome you back to our hotel in the near future in order to change your opinion. Kindest Regards Fabien Gastinel General Manager Fairmont Tazi Palace Tangier

Nice Views

Customer review rating 4.0/5

Aziz Couples - Confirmed reviews ALL

While I do understand the hotel is newly opened, there are few details that could make the stay more enjoyable. I intend to describe these in an effort to improve the experience for my future visits as well as other guests'... I'm a big fan of Tangier.

Other web-users rate our hotel

  • 20 reviews 8.9/10 Location
  • 27 reviews 8.4/10 Room
  • 50 reviews 8.7/10 Service
  • 25 reviews 10/10 Vibe
  • 24 reviews 7/10 Food
  • 15 reviews 8.6/10 Comfort
  • 12 reviews 6.8/10 Breakfast
  • 8 reviews 8.1/10 Wellness Area

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