Fairmont Tazi Palace Tangier

Customer review rating (ALL Rating) 4.4/5 512 reviews

Fairmont Tazi Palace Tangier - Image 1
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Description

Hotel extras

  • Ideal Location 10 min from City Center and nearby beaches

  • Stunning views of Tangier and the surrounding Forest

  • Great history of the Palace and its architectural legacy

  • A modern Moroccan luxurious SPA experience in a peaceful and relaxing environment

  • A Range of Gourmet Restaurants and Bars

Our accommodation(s)

Hotel location

Fairmont Tazi Palace Tangier

PALAIS TAZI KSAR AL MANDOUB, JAMAA MOKRAE, QUARTIER BOUBANA
90000 TANGER
Morocco

GPS:35.781950044, -5.8507557002

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  512 reviews

Superb Creature comforts

Customer review rating 4.5/5

Gary T. Couples - Confirmed reviews ALL

We spent3 days enjoying the facilities on offer at Tazi Palace - our room, the public areas and the pool were sensational. Breakfast was a highlight with an expansive array of offerings. We did eat lunch as we were out exploring Tangier. Dinner meals were as expected in terms of quality. Service levels at dinner need attention. Water was requested on two seperate occasions but did not arrive. My wife requested a bucket of ice from reception and it did not arrive. I had to go to the bar directly and collect some. One criticism is the location which appealed to us on one hand because it is not in the centre of the city but it meant that the only option is to book a hotel vehicle or as we did walk down the hill to the main road. A shuttle vehicle perhaps on the hour would alleviate the problem. Despite the criticisms we enjoyed our stay immensely. The physical surrounds were impeccable. Better training of the wait staff would alleviate the dinner issue. During our stay l did use the steam room and whirlpool. I did inform staff that the drain in one of the showers was blocked. Two days later the problem had not been repaired. A hotel of this standard should never have such an issue repaired.

Dear Mr T., Thank you for taking the time to share your detailed feedback following your stay at Fairmont Tazi Palace Tangier. We are thrilled to hear that you enjoyed many aspects. It’s wonderful to know that these elements contributed to a memorable experience for you and your wife. However, I sincerely apologize for the shortcomings you experienced with our dinner service and maintenance response. This is certainly not the standard we strive for, and I appreciate you bringing these issues to our attention. We will address the lapses in service and ensure our team undergoes additional training to improve attentiveness. Despite these challenges, I am pleased to hear that you enjoyed the overall experience, and we would love to welcome you back to Fairmont Tazi Palace Tangier to ensure your next stay is flawless. Warm regards, Jaouad Sbihi General Manager

2 night stay

Customer review rating 2.5/5

Ned Solo - Confirmed reviews ALL

After traveling by car for over 6 hours, reception was HORRIBLE! There were over 25 people trying to check in and once I was approached by a very rude woman. All she asked was would I like to pay my account in full or have a limit put on my credit card. Being an American Express Platinum card holder, which my booking was booked with, I do not expect to be spoken to in that manner.

Beautiful hotel, a fairytale away from the city

Customer review rating 4.5/5

Dina Families - Confirmed reviews ALL

We had a lovely time at the hotel for my birthday. The room had a wonderful view and the facilities are great. Staff are kind and attentive.

Dear Mrs H., Thank you so much for your lovely feedback. I’m delighted to hear that you had a magical stay with us for your birthday, and that you enjoyed the room, the facilities, and our team's attentive service. It’s wonderful to know that we could be part of such a special celebration. We look forward to welcoming you back for more memorable experiences in the future. Warm regards, Jaouad Sbihi General Manager

The hotel excellent & the staff helpful

Customer review rating 4.0/5

Paul D. Couples - Confirmed reviews ALL

The only problem we had was the fact the hotel could not accept my Mastercard for payment which was frustrating & embarrassing particularly as everywhere else in Tangier it was accepted

Dear Mr D., Thank you for taking the time to share your feedback and for your kind words about our hotel and team. We are delighted to hear that you had a positive experience overall. However, we sincerely apologize for the inconvenience you faced regarding the issue with your Mastercard. We understand how frustrating and uncomfortable this must have been for you, especially since it was accepted elsewhere. This is not the experience we want for our guests, and I will be looking into this matter with our payment provider to ensure it does not happen in the future. Your comfort and convenience are our top priority, and we truly appreciate your understanding. If you choose to stay with us again, we would love the opportunity to ensure a seamless and exceptional experience from start to finish. Warm regards, Jaouad Sbihi General Manager

Good

Customer review rating 5.0/5

Alkattan Families - Confirmed reviews ALL

Clam & Relaxing Very good

Dear Mr A., Thank you for your kind words! We're delighted to hear that you found our hotel calm and relaxing. It’s always a pleasure to know that our guests have a peaceful and enjoyable stay. We look forward to welcoming you back for another serene getaway! Warm regards, Jaouad Sbihi General Manager

Other web-users rate our hotel

  • 178 reviews 7.4/10 Location
  • 372 reviews 8.3/10 Room
  • 581 reviews 8/10 Service
  • 207 reviews 9.4/10 Vibe
  • 125 reviews 7.6/10 Cleanliness
  • 98 reviews 8.3/10 Breakfast
  • 50 reviews 3.5/10 Value

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