Fairmont Tazi Palace Tangier 5 stars

Customer review rating (ALL Rating) 4.6/5 663 reviews

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Description

Hotel extras

  • Ideal Location 10 min from City Center and nearby beaches

  • Stunning views of Tangier and the surrounding Forest

  • Great history of the Palace and its architectural legacy

  • A modern Moroccan luxurious SPA experience in a peaceful and relaxing environment

  • A Range of Gourmet Restaurants and Bars

Our accommodation(s)

Hotel location

Fairmont Tazi Palace Tangier

PALAIS TAZI KSAR AL MANDOUB, JAMAA MOKRAE, QUARTIER BOUBANA
90000 TANGER
Morocco

GPS:35.781950044, -5.8507557002

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  663 reviews

Customer review rating 5.0/5

Thomas M. Couples - Confirmed reviews ALL

From the time we arrived everyone we encountered was helpful and intent on making our stay special. The front desk, concierge and wait staff were all just great. The rooms are large and the property palatial. But what really makes this hotel stand out are the people who work there.

Dear Mr M., Thank you for your kind words regarding our staff and your overall experience at Fairmont Tazi Palace Tangier. We are delighted to hear that our team made a positive impact on your stay and that you enjoyed the spacious accommodations and the beauty of our property. Your appreciation for our dedicated staff truly motivates us to continue providing exceptional service. Best regards, Jaouad Sbihi General Manager

Customer review rating 3.0/5

Stephen A. Couples - Confirmed reviews ALL

It's a nice place with potential to be great. We were wowed upon arrival with an amazing welcome and we truly appreciated the upgraded room and anniversary decorations and cake that was set up in the room for us. The main problems we had related to the restaurant(s) which were not running as normal due to Ramadan. It would be nice if there was some sort of notice or warning for people coming during this period so we might plan differently based on that. We were looking forward to dining at the restaurant based on the normal menu and while the giant buffet was interesting to see, it was way over the top compared to what we would actually want for dinner. Then the biggest problem was the breakfast, which was supposed to be included in our booking. We were told upon checkin that the restaurant was not running for breakfast due to Ramadan so we would need to order room service for it instead. We would have preferred to go to the restaurant instead of staying in the room but that seemed like it should be fine. Except after we ordered breakfast the first day we got charged for it, so then we went to the front desk to ask if there may have been some confusion around what was meant to be included or if we were supposed to do something different for the free breakfast. We were reassured that we did not do anything wrong and the breakfast charge was removed from our room bill, so then we ordered in the same way again the second morning. But then we got charged for it again and when we went to check out and asked for the charge to be removed again we were told by a different person that actually the restaurant was running for breakfast so we should have gone there and they had already made an exception for us the previous day. The manager /supervisor was then called over and I expected he would deal with it nicely for us but then he also tried to insist that we should have gone to the restaurant. This felt absurd since we were told it was closed for breakfast, so why would we have tried going there anyway? Eventually he backed down and removed the charge, but it left a bad taste regarding the stay overall as we shouldn't have needed to fight for the free breakfast that was already included as part of our booking.

Customer review rating 5.0/5

Alexandra S. Families - Confirmed reviews ALL

Beautiful hotel! Staff was so pleasant and kind. Dinner at the restaurant was delicious!

Customer review rating 5.0/5

Tanya G. Couples - Confirmed reviews ALL

Tazi Palace is our most favorite home away from home. We felt like royalty from the moment of arrival until check-out. Tazi Palace has truly become our favorite home away from home.

Customer review rating 5.0/5

Alan S. Families - Confirmed reviews ALL

Amazing from check in to check out, both dinner and breakfast buffet were amazing. High quality cocktails - especially the saffron G&T. Rooms are beautiful and staff could not be nicer and more attentive.

Other web-users rate our hotel

  • 275 reviews 8.4/10 Location
  • 471 reviews 8.9/10 Room
  • 1,003 reviews 9/10 Service
  • 8 reviews 4.5/10 WiFi
  • 322 reviews 9.6/10 Vibe
  • 240 reviews 9.1/10 Amenities
  • 178 reviews 8.8/10 Comfort
  • 160 reviews 9.4/10 Breakfast

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