Fairmont Tazi Palace Tangier 5 stars

We stayed at the Fairmont Tazi Palace Tangier as a family and overall had a really lovely experience. The hotel is set on top of a hill overlooking Tangier, and the location is one of its biggest strengths. The views over the city are spectacular, especially at sunset, yet the property is remarkably quiet. It feels completely removed from the hustle and bustle while being only about 15 minutes from the city centre. The palace itself is stunning. Knowing that it was once a royal residence gives the whole place a special atmosphere, and the restoration has been done beautifully. The architecture, gardens and interior decoration are all very elegant without feeling over the top. Walking around the property is an experience in itself. Another standout was the food. We tried several dining options during our stay, including room service and meals by the pool, and the quality was consistently excellent. In many luxury hotels, pool food and room service can be an afterthought, but here everything was genuinely delicious. Our favourite restaurant was The Social Kitchen, which serves traditional Moroccan cuisine. We actually enjoyed it even more than Parisa, the hotel’s fine dining restaurant, which was also very good but felt slightly less memorable for us. The pool area is beautiful: huge, well maintained and pleasantly warm. It was a real highlight for the children. We also want to mention the pool attendant, who was incredibly kind and attentive throughout our stay. He was always offering fresh towels, adjusting umbrellas and helping families, and we even saw him playing with some of the children, which was a lovely touch. A special mention as well to Mouad, one of the waiters, whose cheerful attitude and warm service made every interaction enjoyable. The concierge team was excellent too and helped us with several restaurant bookings and local recommendations. One thing to know is that the service style at the Fairmont Tazi Palace is quite discreet. The staff are professional and efficient, but they are not constantly checking in on guests. Some people may appreciate this understated approach, while others who are used to more personalised attention in five-star hotels might feel slightly less pampered. There were a few minor downsides. Although the hotel grounds are very peaceful, the rooms are not especially well soundproofed, so we could occasionally hear our neighbours. The bedding was also the weakest part of the stay for us: the mattress was very firm and not particularly comfortable. The only other issue was the pool becoming a bit crowded at certain times because it is also accessible to non-residents through a day-pass offer. On busy days this can change the atmosphere slightly, with some visitors being less mindful of the calm environment that hotel guests are looking for. Despite these points, we would happily return. The combination of the breathtaking location, the magnificent palace setting, the outstanding food and the genuinely kind staff made this a memorable family holiday. If you are looking for a peaceful luxury hotel in Tangier with exceptional dining and beautiful views, Fairmont Tazi Palace Tangier is an excellent choice.

the hotel and staff was wonderfull. the construction was unfortunate and the signs to the restaurant a bit confusing. we where looking for the budha bar lounge but didnt find it and the staff itself didnt had a clue where it was. next thing that was bad was the men's sauna that smelled like mold. steamcabine was broken at the womens side. nobody told us about the pottery bakery so we didnt know it untill we already left the hotel. and the valet parking in front of the hotel was bad. every single time they had to ask what kind of car we had and which colour. there was no system

The staff at the front desk and concierge team and at breakfast were exceptional, however the overall services of the hotel not so good in my opinion, air conditioning in the gym, hammam not available, basic things like milk in the room where never done when requested, not even a spoon though asked regularly where placed in the room to make a cup of tea, the garden area which was an addition of the rooms where not maintained and cleaned with a build of dirt on the ground etc and the overall gardens not maintained that were part of the room. Being a hotel Of this stature I would expect that water would be provided by the beds as complimentary with the heat, something prepared and suggested for services like a hammam as work was being carried out - it did not feel like one of the net hotels in Tangier to be honest, for the price paid...sorry to say, it was clear in my booking that I have a connecting or room side by side with my children as it was a family holiday, should I have not pressed on this matter we would have been set far away from one another. It was myself an 18 yr old and my 16 yr old, and had to book two rooms, otherwise I would have been required to pay 20k for the week should I not book 2 rooms. It was confirmed that a third single bed is not within the hotels policy. The Mandarin, Four seasons and many other hotels accommodate this.