Mövenpick Hotel And Casino Malabata Tanger

Customer review rating (ALL Rating) 4.0/5 1 reviews

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Mövenpick Hotel And Casino Malabata Tanger - Image 1
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Avenue Mohamed Vi, Baie De Tanger, 90000 TANGER, Morocco

Description

Hotel extras

  • Spacious rooms with superb views

  • Large outdoor pool and gardens

  • Restaurants, bars, and casino

  • Well-equipped, spacious, day-lit gym

  • Good choice of meeting rooms

Our accommodation(s)

Hotel location

Mövenpick Hotel And Casino Malabata Tanger

Avenue Mohamed Vi, Baie De Tanger
90000 TANGER
Morocco

GPS:35.78482, -5.763769

Telephone
Fax +212 5393-29332

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1 reviews

TripAdvisor Rating  3.3/5  698 reviews

Lovely hotel but if you are dissabled ??

TripAdvisor rating 3.0/5

tbfrance Business - TripAdvisor review

I’m disabled but was astonished to find that the breakfast area was a long walk away and steps had to be negotiated. Badly designed without thought for disabled. For the return I demanded help and a wheel chair which they provided and it took 3 of the staff to get me up over bumps etc. Fancied some lunch looked at the menu and selected veal. Only to be told we don’t have any. Why ones try don’t you remove things you don’t have from the menu. Our room had a double bed but the mattress was too small. A friendlly manageress changed the room for me on the executive floor which is excellent. A lovely hotel by the sea but I feel It need some authority checking things to make sure they are correct

Dear tbfrance, Thank you for sharing your experience following your recent stay with us. We truly appreciate the time you took to highlight both the positive aspects and the areas where we can improve. We are sincerely sorry to hear about the challenges you faced in accessing the breakfast area. Your comments regarding accessibility are taken very seriously, and we deeply regret any discomfort or inconvenience caused. While we were glad to assist you with a wheelchair and staff support, we fully understand that the situation was far from ideal. Please rest assured that your feedback has been shared with our management team and that we are working on making our facilities more accessible for all guests. We also apologize for the unavailability of certain items on the menu: your valuable suggestion to ensure the menu reflects current offerings is both valid and appreciated, and we will review this process with our F&B manager. We are, however, very pleased to know that our team was able to respond to your room concern swiftly and that you enjoyed your stay on the Executive Floor. It is heartening to hear that you appreciated the location of our hotel and the efforts of our staff to make your stay as comfortable as possible. Once again, thank you for your important feedback and hoping to welcome you back in the future for a better experience. Sincerely Yours, Alain Rillof General Manager

Great hotel craving for a “refresh”

TripAdvisor rating 4.0/5

Curiosity68108034759 Families - TripAdvisor review

The hotel is in need of an update, (no a/c on the rooms). nevertheless rooms are spacious, comfortable and clean. Staff is very friendly and professional. We stayed one night as we had early flight back home from tanger and got a great deal on second room. We would stay there again!

Dear Filipe, Thank you very much for choosing the Mövenpick Hotel & Casino Malabata Tanger and for taking the time to share your experience following your recent stay with us. We are truly delighted to hear that you enjoyed the spacious and clean rooms, as well as the friendliness and professionalism of our team. Your kind words mean a great deal to our colleagues, and we are pleased to know that your stay was pleasant. We also appreciate your constructive comments regarding the A/C and the need for a refresh in certain areas of the hotel: your observations help us to improve on our product. Please rest assured that we are continuously working on corrections to ensure even greater comfort for our valued guests. We look forward to welcoming you back soon and providing you with another excellent stay. Warm regards, Alain Rillof General Manager

Needs an upgrade but good location

TripAdvisor rating 4.0/5

Fatima zahra S TripAdvisor review

The room itself felt like a dated 90s airport hotel, with noticeable wear and tear—hardly meeting the standards of a 4- or 5-star property. To add to the disappointment, when we attempted to dine at one of the on-site restaurants, we couldn’t find any staff to assist us. Despite the visible presence of working cooks in the kitchen, no one was available to serve us, even though the restaurant was supposedly open.

Dear Fatima zahra S, Thank you very much for having chosen our hotel and for having taken the time to share your remarks on TripAdvisor. We are very distressed to learn that we have failed to give you complete satisfaction and we would like to express all our apologies for any inconveniences caused to you during your visit. We consider your comments as a very valuable document, which helps us to improve on our services and products. We sincerely hope we shall be able to regain your trust, in order for us to demonstrate our hospitality. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata Tanger, Very sincerely yours. Alain Rillof General Manager

Movenpick somewhere else to stay

TripAdvisor rating 2.0/5

Ishaan B TripAdvisor review

We chose the Movenpick because it’s a known name and claimed to be a 5-star experience. This couldn’t be further from the truth. Upon arrival, we were given a smoking room and were told there were no floors that had no smoking, my wife and I were battling colds so we asked for a non smoking floor, they said they didn’t have any so we started looking for other hotels at which point they magically found a room for us. The room was reminiscent of a 90s airport hotel with a lot of disrepair and a far cry from a 5 or even 4 star hotel. We tried to get dinner at one of the restaurants and couldn’t find a soul to serve us despite the working cooks in the kitchen telling us the restaurant was very much open. I would recommend you find somewhere else to stay.

Dear Ishaan B, Thank you very much for having chosen our hotel and for having taken the time to share your remarks further your recent experience on tripadvisor. We are very distressed to learn that we have failed to give you complete satisfaction and we would like to express all our apologies for any eventual inconveniences caused to you during your visit. We consider your review as a very valuable document, which helps us to improve on our services and products. We sincerely hope we shall be able to regain your trust and looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata Tanger for a better experience, Very sincerely yours. Alain Rillof General Manager

EXCELLENT SERVICE ALL ROUND

TripAdvisor rating 5.0/5

Fearless777356 Families - TripAdvisor review

I came with my two beloved sisters and their beloved husbands and with my beloved wife. It was our first time experience and I was hoping that they would like it and the hotel and their services did not disappoint us at all. Absolutely everything was in it's place. WiFi was extremly faster than we imagined, lifts were supersonic, water was super hot in shower and in the bathroom in general, entrance was grand and swift check in. Every staff member greeted us with a smile and swift in getting the required need. Absolutely amazing experience all round. I myself and my family are grateful to you guys for an outstanding service all round. Thank you so, so much for everything and probably might come again in the near future.

Dear Fearless777356, Thank you very much for your positive assessment of your recent experience at the Mövenpick Hotel & Casino Malabata Tanger. We are glad and proud that you enjoyed your overall stay. Knowing that you are completely satisfied with your experience encourages us more and remains our greatest reward. We will share your wonderful impressions with all our Team who will be very proud and delighted that it was up to your expectations. We hope to have the pleasure of welcoming you very soon again at your “home away from home” in Tangier. Best regards. Alain Rillof General Manager

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Other web-users rate our hotel

  • 100 reviews 8.3/10 Location
  • 235 reviews 4.1/10 Room
  • 222 reviews 6.1/10 Service
  • 96 reviews 3.4/10 Comfort
  • 94 reviews 3.2/10 Cleanliness
  • 85 reviews 4.6/10 Vibe
  • 80 reviews 5.2/10 Breakfast
  • 68 reviews 4.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.