Mövenpick Hotel And Casino Malabata Tanger

Mövenpick Hotel And Casino Malabata Tanger

TripAdvisor rating 3.5/5 606 reviews

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Description

Hotel extras

  • Spacious rooms with superb views

  • Large outdoor pool and gardens

  • Restaurants, bars, and casino

  • Well-equipped, spacious, day-lit gym

  • Good choice of meeting rooms

ALLSAFE approved hotel

Hotel location

Mövenpick Hotel And Casino Malabata Tanger

Avenue Mohamed Vi, Baie De Tanger
90000 TANGER
Morocco

  • By plane

    IBN BATOUTA At 22km / 0 miles

GPS:35.78482, -5.763769

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.5/5  606 reviews

Hotel team cares !

TripAdvisor rating 4.0/5

nathaliebnii Business - TripAdvisor review

A big thank you to the whole team including the reception, assistant manager, restaurant, nurse and doctor. I had an unexpected health issue and received outstanding support from the team. Thank you all again! I am back home and undergo surgery this week.

Dear nathaliebnii, Thank you very much for having chosen our hotel and for having taken the time to share your recent experience on TripAdvisor. We are very proud to learn that you were very satisfied by our product and the support and assistance received from of our colleagues. Your beautiful impressions count for us and we will share them with all our Team who will be encouraged to improve even more. We wish you a prompt recovery, hoping that your surgery will be successful and that you will back home healthy. We would like to again thank you very much and looking forward to the pleasure of welcoming you back to the Mövenpick Hotel & Casino Malabata Tanger, your “home away from home”, Very sincerely yours, Alain Rillof General Manager

A wonderful stay

TripAdvisor rating 5.0/5

Halima_HSK TripAdvisor review

This my first time at Movenpick Tangier and it won’t be the last :) I loved every thing about this hotel: new and comfy room, breathtaking view, nice breakfast…and very caring staff! Special thanks to Ms.Manal in the front office, M.Rilof and M.Guezoual.

Dear Halima Z, Thank you very much for having chosen the Mövenpick Hotel & Casino Malabata Tanger and for having taken the time to share your recent experience with us. We are glad to know that you enjoyed your stay and our product. We are always happy to hear from a satisfied guest: your beautiful impressions count for us and we will share them with all our team who will be encouraged to improve even more. We are delighted to read that you enjoyed your room, the professionalism of our colleagues, our delicious breakfast and the wonderful view of the Bay of Tangier and the Strait of Gibraltar. It would be our great pleasure to welcome you back in the near future at the Mövenpick Hotel & Casino Malabata Tanger, your “home away from home” in Tangier, Sincerely yours. Alain Rillof General Manager

Excellent weekend

TripAdvisor rating 5.0/5

dinemed TripAdvisor review

Despite COVID context it was an excellent weekend very kind staff especially reception staff The suite has an excellent sea view All what you need is offert thanks to everyone who serve me Thanks to room service

Dear dinemed, Thank you very much for having chosen our hotel and for having taken the time to share your recent experience on TripAdvisor. We are very proud to learn that you enjoyed your stay with us and that you were very satisfied by our product and the professionalism of your team. Your beautiful impressions count for us and we will share them with all our Team who will be encouraged to improve even more. We would like to again thank you very much and are looking forward to the pleasure of welcoming you back to the Mövenpick Hotel & Casino Malabata Tanger, your “home away from home”. Very sincerely yours, Alain Rillof General Manager

Disastrous experience !!

TripAdvisor rating 2.0/5

elmehdil2018 TripAdvisor review

The staff is far away from being professional, they need training on how to treat people, their behavior changes depending on each customer which is unfair. Disastrous bedding, the pillows weren’t comfortable at all, I had a terrible neck pain and had to sleep with no pillow. The carpet had stains and wholes everywhere. The room wasn’t cleaned until I made many complaints, sometimes I had to wait till 11 pm for that and when they did clean the room they put only towels enough for one person knowing that we were a couple. We also had to ask for the bottles of water (2 bottles) that normally should be given after cleaning the room and that also took so much time and required many complaints. The AC and the fridge weren’t working properly. The breakfast is very basic. The tables were not cleared and the sanitary instructions were not really respected. The beach is so dirty, there was trash everywhere.

Dear El Mehdi L, Thank you very much for having chosen the Mövenpick Hotel & Casino Malabata Tanger and for having taken the time to express your recent experience with us. We really do aim to deliver the very best of experiences to all of our guests, and we are extremely disappointed to hear that we failed to do so during your stay with us. Please accept our sincere apology for your lackluster experience. The situations you have presented are not representative the level of care we strive for and are so often known for with our guests, and certainly not acceptable and will be addressed with the concerned parties to take necessary actions to ensure this does not re-occur in the future. Hope this shortcoming will not hinder you from continuing to stay with us, and to give us an opportunity to change your impression. Looking forward to welcomining you again, Sincerely yours, Alain Rillof General Manager

Not a 5star!! More 3*

TripAdvisor rating 2.0/5

Najjee2021 TripAdvisor review

the location was super! But the pool was very dirty in the weekend guests from outside could come in! The reservation manager was really bad! My flight got changed and I tried to reason with her she she send me off to contact my home country (I think my phone bill will be 100 euro) after multi pull calls she was the one that should have helped me! For reall this person should be fired! We also where calling 5 times to arrange a babybed! No one could help! We stayed here almost 3 weeks!

Dear Najjee2021, Thank you very much for having chosen our hotel and for having taken the time to share your remarks on TripAdvisor. we are very distressed to learn that we have failed to give you complete satisfaction and we would like to express all my apologies for the inconveniences caused to you during your visit. We consider your comments as a very valuable document, which helps us to improve on our services and products. We have handled your comments and, since, made the necessary corrections. We sincerely hope we shall be able to regain your trust, in order for us to demonstrate our hospitality. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata Tanger, Very sincerely yours. Alain Rillof General Manager

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