Mercure Quemado Resort Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 329 reviews

Mercure Quemado Resort Hotel - Image 1
Mercure Quemado Resort Hotel - Image 2
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Mercure Quemado Resort Hotel - Image 4

Description

Hotel extras

  • Waterfront hotel

  • Hotel in downtown area

  • Sunny swimming pool

  • Panoramic view of Quemado beach

  • Holistic SPA experience

Our accommodation(s)

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Room 1

Hotel location

Mercure Quemado Resort Hotel

Place Mohamed V
32000 AL HOCEIMA
Morocco

GPS:35.24416, -3.927838

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT AL KHOZAMA

International restaurant where the buffet breakfast is served every morning. A la carte menu combining international flavors served at lunch and dinner

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  329 reviews

TripAdvisor Rating  4.4/5  811 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Maha Families - Confirmed reviews ALL

Dear Maha, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Front desk failure to communicate

Customer review rating 0.5/5

Ma Couples - Confirmed reviews ALL

Dear Hedy B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Quemado Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice stay

Customer review rating 4.0/5

Alex Families - Confirmed reviews ALL

Dear Alexander K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Quemado Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Extremely bad breakfast

Customer review rating 1.5/5

Rbs K. Couples - Confirmed reviews ALL

Dear Rbs K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Quemado Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Thanks

TripAdvisor rating 5.0/5

nauticala2021 TripAdvisor review

Madame,Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Quemado Resort. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

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Other web-users rate our hotel

  • 328 reviews 9.1/10 Location
  • 638 reviews 6.5/10 Room
  • 1,126 reviews 9/10 Service
  • 26 reviews 3/10 WiFi
  • 246 reviews 3.6/10 Cleanliness
  • 194 reviews 5.8/10 Breakfast
  • 182 reviews 5.3/10 Comfort
  • 146 reviews 3.6/10 Amenities

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