Mercure Quemado Resort Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 144 reviews

Mercure Quemado Resort Hotel - Image 1
Mercure Quemado Resort Hotel - Image 2
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Description

Hotel extras

  • Waterfront hotel

  • Hotel in downtown area

  • Sunny swimming pool

  • Panoramic view of Quemado beach

  • Holistic SPA experience

Our accommodation(s)

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Hotel location

Mercure Quemado Resort Hotel

Place Mohamed V
32000 AL HOCEIMA
Morocco

GPS:35.24416, -3.927838

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT AL KHOZAMA

International restaurant where the buffet breakfast is served every morning. A la carte menu combining international flavors served at lunch and dinner

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  144 reviews

TripAdvisor Rating  4.5/5  779 reviews

Certificate of excellence 2024

Exceptional Stay at Mercure Al Hoceima: A Special Thanks to Karim and His Team

TripAdvisor rating 5.0/5

leila l TripAdvisor review

A heartfelt thank you to Karim and his team for making my stay at the Mercure Al Hoceima truly memorable. The serene seaside views and tranquil setting provided a perfect escape. The modern, comfortable rooms and exceptional service ensured a relaxing stay. The hotel’s proximity to local attractions added extra charm to the visit. With its warm hospitality and peaceful ambiance, it’s an ideal choice for anyone looking to unwind by the sea. Highly recommended for a serene seaside getaway.

Amazing experience I would love to come again

TripAdvisor rating 4.0/5

225ilyasa TripAdvisor review

It was a good experience with Mercure Hotel Al houciema and a professional service, if I had the chance to talk about something in mercure hotel i would talk about the restaurant good quality food and expert waiters, honestly it was a good experience

Complains

TripAdvisor rating 1.0/5

Mzineb Couples - TripAdvisor review

Unfortunately it was thurible night when I live on this hotel the room was very dirty and hot A/C not working very bad small on the room no tissue no towel mattresses have hier from last customer ,very bad staff the food 0 balcony dirty I ‘am not advice from me don’t lost your money in this hotel quimado

Well job Mr Ayoub thank u for all

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Wonderful service

Dear Mohamed A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Quemado Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The breakfast was disappointing with low-quality orange juice ( mixed with nectar) and limited options .... There was a persistent bathroom odor and the elevator was out of service for two days. On the bright side, the staff were friendly and helpful throughout my stay.

Dear Abdelmounaim T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Quemado Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 267 reviews 9.2/10 Location
  • 501 reviews 6.6/10 Room
  • 745 reviews 8.6/10 Service
  • 15 reviews 5.3/10 WiFi
  • 195 reviews 3.6/10 Cleanliness
  • 158 reviews 5.2/10 Breakfast
  • 127 reviews 3.5/10 Amenities
  • 125 reviews 4.5/10 Food

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