Mercure Quemado Resort Hotel 4 stars

Name: Mercure Quemado Resort - Hotel in Al Hoceima - Accor - ALL
Address: Place Mohamed V, AL HOCEIMA, 32000, MA
Telephone: +212539842200
Rating: 3.6

Customer review rating (ALL Rating) 3.6/5 561 reviews

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Place Mohamed V, 32000 AL HOCEIMA, Morocco

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Mercure Quemado Resort Hotel

Hotel for travellers looking for local and authentic experiences

The elegance of the Mohammed V Hotel and the modern comforts of the Mercure Quemado Resort come together to offer an exceptional complex of 200 air-conditioned rooms with free Wi-Fi, right on the beach. Take advantage of the swimming pool, the spa, the international restaurant and the 5 meeting rooms for a stay combining relaxation and professionalism.

The complex comprising the Mercure Quemado Resort and the Mohammed V Hotel will seduce you with its panoramic views of Quemado Beach. Relax on the beach, enjoy water sports or discover the national park Our hotel is near the beaches of Sfiha and Cala Bonita, where you can sunbathe, and is less than 30 minutes by car from Al Hoceïma-Acharif Al Idrissi International Airport.

"Al Hoceïma is well known for its beautiful beaches where you can practice all kinds of water sport. It has a national park filled with extraordinary forests, perfect for hikers and hunters.

Join us for a truly memorable experience and an adventure full of originality in the heart of the authentic Mediterranean pearl.

Aymen FARJALLAH, Hotel Management

Hotel extras

Waterfront hotel
Hotel in downtown area
Sunny swimming pool
Panoramic view of Quemado beach
Holistic SPA experience

Our accommodation(s)

Room

Standard room with large bed and balcony with sea view

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s) and 1 x Twin bed(s)
Views: Historic side view or Ocean/Sea view or On Beach or Panorama view or Sea side
Most of the accommodation: Balcony or Terrace

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Room

Standard Room with twin beds and balcony with sea view

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Twin bed(s)
Views: Historic side view or Ocean/Sea view or On Beach or Panorama view or Sea side
Most of the accommodation: Balcony

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Room

Privilege Room with large bed and balcony with magnificent sea view

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s)
Views: Historic side view or Ocean/Sea view or On Beach or Panorama view or Sea side
Most of the accommodation: Balcony

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Suite

Superior Suite with large bed and balcony with magnificent view of the sea

4 pers. max
60 m² / 645 sq ft

Bedding 1 x Single sofa bed(s) and 1 x King size bed(s)
Views: Historic side view or Ocean/Sea view or On Beach or Panorama view or Sea side
Most of the accommodation: Balcony

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Suite

Junior Suite with a king-size bed and sea view (at the Mohammed V site)

2 pers. max
40 m² / 430 sq ft

Bedding 1 x Double bed(s)
Views: Sea side

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Suite

Junior Suite: king size bed and single bed with sea view (Mohammed V site)

3 pers. max
40 m² / 430 sq ft

Bedding 1 x Double bed(s) and 1 x Single bed(s)
Views: Sea side

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Suite

Standard Suite: king-size bed, two single beds, sea view (Mohammed V site)

4 pers. max
59 m² / 635 sq ft

Bedding 1 x Double bed(s) and 2 x Single bed(s)
Views: Sea side

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Suite

Executive Suite with a king size bed and a sea view (Mohammed V site)

2 pers. max
61 m² / 656 sq ft

Bedding 1 x Double bed(s)
Views: Sea side

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Apartment

1-bedroom apartment with balcony with sea view

2 pers. max
69 m² / 742 sq ft

Bedding 1 x Double bed(s)
Views: Historic side view or Ocean/Sea view or On Beach or Panorama view or Sea side
Most of the accommodation: Balcony

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Apartment

2-bedroom apartment with balcony overlooking the sea

4 pers. max
100 m² / 1076 sq ft

Bedding 1 x Double bed(s) and 1 x Twin bed(s)
Views: Bay view or Historic side view or Ocean/Sea view or On Beach or Panorama view...
Most of the accommodation: Balcony

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Hotel location

Mercure Quemado Resort Hotel

Place Mohamed V
32000 AL HOCEIMA
Morocco

GPS:35.24416, -3.927838

+212 5398-42200

+212 5398-42201

AL HOCEIMA BAY

With sea view

Access: 0 m / 0 mi

QUEMADO BEACH - Public beach

Beach area

Access: 0 m / 0 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms

RESTAURANT AL KHOZAMA

International restaurant where the buffet breakfast is served every morning. A la carte menu combining international flavors served at lunch and dinner

BAR INTERNATIONAL

The cozy and friendly international lounge bar serves a variety of cocktails throughout the day. Ideal for a quick break after lounging on the beach or a morning of work

2 pools

Non contractual photo

Our unheated indoor wellness haven is open all year round, complete with ultra-comfortable lounge chairs and double mattresses, providing our guests with a truly relaxing space.

2 fitness centers

Our hotel provides you with a free fitness room. Throughout your stay, you have the opportunity to train at any time of the day and until late in the evening.

Spa

The Mercure Quemado Al Hoceima Spa unveils an impressive range of facilities and services, guaranteeing an unparalleled wellness experience. In this haven of serenity, every visit is a promise of relaxation and luxury.

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Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 300 m² / 3229.17 sq ft
Maximum seats capacity: 250
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.6/5 561 reviews

Bouchra B. A. Solo - 8/17/2026 Confirmed reviews ALL

I would like to share my experience during my recent stay at the hotel, as unfortunately, I was not satisfied with either the level of service or the overall condition of the property. I had originally booked my stay from 14 to 16 August. I was supposed to arrive in Hoceima around 11:00 a.m. on 14 August, but due to unforeseen circumstances, I was unable to arrive at that time and had to go directly to a wedding. I therefore contacted the hotel in the morning to explain the situation and informed them that I would only be able to arrive very late at night, after the wedding. The conversation ended with the understanding that I would arrive later that night. During the wedding, I unfortunately did not hear my phone ringing and subsequently noticed four missed calls from the hotel. I immediately called back to understand the situation. I was then informed that, according to the handover from the colleague who had left, my reservation had been cancelled because I had not arrived. I was extremely surprised by this, as I had a confirmed reservation and my credit card details had been provided as a guarantee, and they can credited it, Based on my experience with hotels internationally, my understanding is that in case of a no-show, the hotel may charge the first night according to the reservation conditions and this is totally normal for me. I explained that I was travelling from another city and that I had nowhere else to stay. After checking again, the colleague finally confirmed that my reservation was still active. I arrived at approximately 5:30 a.m. on 15 August and completed my check-in. At that point, I asked about my check-out time, as I had a late check-out included in my reservation. I was clearly informed that my check-out time was 5:00 p.m., to which I replied that this was perfectly fine. Unfortunately, the issues continued later on my last day which is 16th of August. While I was still sleeping, I suddenly received a call from reception arround 1p.m asking me to check out. I explained that I had a late check-out included in my reservation. I was then told that this information was not showing in their system because the reservation had been made through the Accor website, the guy said i will re check and come back to you. Shortly afterwards, while I had the “Do Not Disturb” sign clearly displayed on my door, the housekeeper knocked on my door and informed me that she had been told that the room was due for departure. A few minutes later, I received a second call from reception asking when I would be leaving. I was told that, because the hotel was fully occupied, the late check-out could only be granted until 3:00 p.m. free of charge, and that a later departure would be subject to an additional charge, which i am aware of it and I accept to add it during my reservation. I explained once again that my reservation clearly included a late check-out. I was then told that their colleague had not included this information in the amount charged. At that point, I was extremely disappointed. This was not a question of the additional cost. My concern was the overall experience and the fact that I, as a customer, was repeatedly asked to deal with issues resulting from discrepancies within the hotel's system and internal communication. In addition to the service issues, I also found the property itself to be poorly maintained, which further contributed to my overall disappointment. I had simply expected to be able to enjoy a quiet and comfortable stay after travelling and attending a wedding. Instead, I had to repeatedly explain the same situation to different members of the hotel team, receive several calls regarding my departure, and deal with internal system and communication issues that were not caused by me. Unfortunately, this experience has completely changed my perception of the hotel. This will be the last time I set foot in this property, and I would not recommend this hotel to others based on my experience. I sincerely hope that the hotel will take this feedback seriously and review both its internal communication and its overall maintenance and service standards, so that future guests do not experience the same level of inconvenience and disappointment.

Mehdi S. Business - 8/11/2026 Confirmed reviews ALL

Marouane A. Business - 8/8/2026 Confirmed reviews ALL

Bouyaziden S. Couples - 7/15/2026 Confirmed reviews ALL

Kamal H. Families - 7/12/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

457 reviews 8.6/10 Location
839 reviews 4.9/10 Room
987 reviews 8.3/10 Service
43 reviews 2/10 WiFi
407 reviews 2.2/10 Cleanliness
307 reviews 5.5/10 Food
261 reviews 5.7/10 Vibe
244 reviews 3.1/10 Amenities

47 reviews 8.6/10 Location
92 reviews 3.4/10 Room
78 reviews 6.9/10 Service
42 reviews 1.3/10 Cleanliness
31 reviews 4.5/10 Vibe
29 reviews 2.5/10 Amenities
27 reviews 4/10 Comfort
25 reviews 4.6/10 Food

22 reviews 8.6/10 Location
50 reviews 4.9/10 Room
46 reviews 7.9/10 Service
30 reviews 2.3/10 Cleanliness
17 reviews 3.2/10 Amenities
16 reviews 4.3/10 Breakfast
13 reviews 5/10 Food
13 reviews 4.7/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Quemado Resort Hotel, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Quemado Resort Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

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Mercure Quemado Resort Hotel 4 stars

Description

Hotel extras

Our accommodation(s)

Standard room with large bed and balcony with sea view

Standard Room with twin beds and balcony with sea view

Superior Suite with large bed and balcony with magnificent view of the sea

Junior Suite with a king-size bed and sea view (at the Mohammed V site)

Junior Suite: king size bed and single bed with sea view (Mohammed V site)

Standard Suite: king-size bed, two single beds, sea view (Mohammed V site)

Executive Suite with a king size bed and a sea view (Mohammed V site)

1-bedroom apartment with balcony with sea view

2-bedroom apartment with balcony overlooking the sea

Hotel location

Access and transport

Hotel services

RESTAURANT AL KHOZAMA

BAR INTERNATIONAL

Breakfast

2 pools

2 fitness centers

Spa

Meetings & Events

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?