Mövenpick Marrakech

Customer review rating (ALL Rating) 4.4/5 1,623 reviews

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Mövenpick Marrakech - Image 1
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Avenue Mohammed Vi Hivernage, 40000 MARRAKECH, Morocco

Description

Hotel extras

  • Located in Marrakech city centre, L'Hivernage district

  • Contemporary oasis setting

  • Three restaurants and bars

  • Direct access to the Palais des Congrès Marrakech

  • Spa, heated swimming pools, Yoga Studio and kids club

Our accommodation(s)

Hotel location

Mövenpick Marrakech

Avenue Mohammed Vi Hivernage
40000 MARRAKECH
Morocco

GPS:31.6244222, -8.0157307

Telephone
Fax +212 5243-39110

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,623 reviews

TripAdvisor Rating  4.5/5  4,365 reviews

Certificate of excellence 2024

Cannot wait to go back!

TripAdvisor rating 5.0/5

Tinabellag TripAdvisor review

I stayed at the Mövenpick hivernage from the 17th -22nd July, firstly, I’ll start with the communication prior to arriving. I had contacted the reservations team to let them know that I was an independent travel agent and that it would be my birthday on the day of arrival, my sisters on the Friday and my mothers on the Monday, I asked if there was anything special that the could do and suggest any restaurants to visit. I received prompt emails with a list of suggestion for celebrations as well as restaurants and excursions. Upon arrival to the hotel at around 11am we were advised that our rooms we ready and they would be allowing us an early check in, which was much appreciated as we had not slept the night prior due to our flight time. We were given garden view rooms, once we emerged the rooms they were very different, one with a garden view and the other with the view and sound of the air conditioning. I called reception and advised that the sound was not going to be acceptable and they quickly showed me to another room which was much better. The hotel is beautiful with lush well kept gardens and areas, there are so many nooks and crannies to the hotel which is exciting to explore. There is a variety of artwork all over the hotel as well as a whole art gallery in the hotels main atrium, this was so unique and an unexpected surprise. The breakfast in the hotel was extensive and has everything you need, although I was looking forward to some of the spicy merguez sausages ( they had chicken ones instead) the room which the breakfast was held in is beautiful and spacious . Fully equipped with several coffee machines, an egg station as well as a traditional Moroccan pancake station which was very popular! The executive pastry chef Rachid Lachgenuer supplied excellent pastries as well as wonderful service as did head chef Sami, both were always helpful and smiling. The overall experience from all staff at the hotel was exceptional and it was clear that the guest experience really is at the heart of this hotel. I had extensive interactions with the concierge team in particular Rafiq, he is extremely knowledgable and an amazing individual, very good at his job and made our stay a lot more enjoyable with his suggestions. Likewise, Lamia and Saad were both very helpful too. The bedrooms we clean and I slept like a baby every night in the comfortable bed with equally comfortable pillows. The location of the hotel was perfect for me, right on the doorstep of M avenue, 15 minutes away from the airport and 10 minutes from the old town. I cannot recommend a stay here enough, my only negative would be that I didn’t stay long enough, looking forward to visiting again. Sent from my iPhone

Amenities might be great, rooms are one star at best

TripAdvisor rating 1.0/5

theorangetraveler Families - TripAdvisor review

Stay here at your own risk. I am currently at this property. Pictures show the room I was given. All pictures were taken upon entrance to the room. Do be your own judge of the number of stars the hotel merits. For me, this is not representative of a 5 star property.

Hamza's Professionalism and Warmth Enhanced Our Stay

Customer review rating 5.0/5

Ariana Friends - Confirmed reviews ALL

Hamza is a true professional. His warm welcome and availability made our stay at the Movenpick hotel truly pleasant.

Dear Ariana, Thank you for highlighting Hamza's professionalism and warmth during your stay at Mövenpick Marrakech. We are delighted to hear that his service enhanced your experience. We look forward to welcoming you back soon. Warm regards, Mövenpick Marrakech Guest Relations Team

Hamza's Exceptional Welcome Made the Difference

Customer review rating 5.0/5

Mark Families - Confirmed reviews ALL

Thanks to Hamza for his exceptional welcome! His professionalism and kindness really made the difference during our stay.

Dear Mark, Thank you for your kind words regarding Hamza's exceptional service. We are delighted to hear that he made your stay memorable. We look forward to welcoming you back to Mövenpick Marrakech. Best regards, Mövenpick Marrakech Guest Relations Team

Life time experience for my parents and for me and my wife would definitely vist again.

TripAdvisor rating 5.0/5

Deepak B TripAdvisor review

One of the best hotel in marrakech not just because of the hotel facilities or location also best because of the management too starting from mr lachen who helped us to get room for my parents as soon as we arrived also update and give as VIP service he always there to make sure untill our still till 3rd till 17th July all the reception team breakfast team were amazing I would highly recommend to ask for.mr lachen very polite and gentle.

Dear Deepak, We thank you for choosing the Movencpick Hotel. On behalf of the entire team, I wanted to extend our heartfelt thanks for taking the time to share your experience with us. We are thrilled to hear that your stay with us was a memorable one for you, your wife, and your parents. It is our mission to provide exceptional service, and we are delighted that our facilities, location, and management met your expectations. Your kind words about Mr. Lachen and the entire reception and breakfast teams are greatly appreciated. We are proud to have team members who are dedicated to ensuring our guests have the best possible experience, and your recognition of their efforts is very encouraging. We will make sure to pass on your compliments to Mr. Lachen, who will be thrilled to know that he could make your stay special from the moment you arrived until your departure on the 17th of July. Thank you once again for your recommendation. We look forward to welcoming you and your family back in the near future for another wonderful stay. Best regards, Anas Kasmaui Guest Relations Manager

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Other web-users rate our hotel

  • 691 reviews 9.4/10 Location
  • 1,187 reviews 7.6/10 Room
  • 3,559 reviews 9.1/10 Service
  • 20 reviews 6.6/10 WiFi
  • 1,013 reviews 9.5/10 Breakfast
  • 745 reviews 8.4/10 Food
  • 718 reviews 9.2/10 Vibe
  • 519 reviews 7.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.