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Mövenpick Marrakech 5 stars

Customer review rating 4.1/5 2,313 reviews

ALLSAFE approved hotel

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Mövenpick Marrakech
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+ 14 Services

Hotel extras

  • Located in Marrakech city centre, L'Hivernage district

  • Contemporary oasis setting

  • Three restaurants and bars

  • Direct access to the Palais des Congrès Marrakech

  • Spa, heated swimming pools, Yoga Studio and kids club

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast Paying
  • 4 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mövenpick Marrakech

Avenue Mohammed Vi Hivernage
40000 marrakech
morocco

Tel: +212524339100

Fax: (+212)52/4339110

Check-in from 15h00

Check out up to 12h00

  • By plane

    MENARA At 4km / 2.49 miles

GPS :31.6244222, -8.0157307

Our accommodation(s)

Our restaurants and bars

SARAY RESTAURANT

Saray serves international buffet breakfast with local Moroccan dishes in a setting rich with Berber, Arab Andalusian influences.

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Jamra, Organic & Healthy Living

Looking for a healthy spot? Jamra Organic & Healthy Living, as the name implies is the place to be. This restaurant serves the perfect blend of organis dishes, a great variety of salad options from spicy to creamy and an array of freshly pressed fruit.

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Urban brasserie

In a modern and cosy atmosphere, Urban Brasserie offers a feast of dishes for all bistronomy lovers combining all the flavours of the italian cuisine. A delight!

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Dada's Diner

Dada's Diner is a delightful canteen-like restaurant inspired by Moroccan street food. The menu is a jumble of small and large dishes celebrating the best of popular Moroccan recipes with a delicious twist, to take on the spot or to take away.

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Manso - Terrasse Music Tapas

Unwind and mingle with a cocktail on our rooftop Manso Lounge. Cool ambience and invigorating cocktails are highlights of this social spot.

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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 1,754 m²

  • Maximum capacity: 2000 people

  • Maximum banquet capacity: 1200 people

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Our guest reviews for
Mövenpick Marrakech

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,313 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,241 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Worst experience in all Accor hotels

TripAdvisor rating 1.0/5

MohamedEZELDIN 26/07/2021 TripAdvisor review

My worst experience in all movenpick hotels as well as ALL Accor hotels. The lady in the reception her name is Hind was too rude with zero hospitality skills and not even smiling. I asked for my usual upgrade as gold Accor member and she refused. She was so impolite and she didn't even provide the welcome drink that is granted for Accor members worldwide. We discovered one of the rooms its AC not working, we are already in Marrakech during July so the temperature exceeds 40 degree fairly, the maintenance team came to check and they told us how the reception gave you this room as we already reported a problem in the AC and we closed out the valve going to the room and if we open it then it will leak with water. I gathered all my family in one room (4 persons) and I let my wife and the two kids to sleep on the bed and me I slept on the ground. I am already paying 300 eur per night for the two rooms so it was the least thing to do to give me a suite instead of two rooms and still I didn't get my upgrade right as a gold member. I am seriously thinking to cancel my account with Accor because of the staff in Movenpick Marrakech especially the receptionist Hind. She destroyed my vacation and I was planning to stay till Tuesday but now I have made another reservation in another hotel in Marrakech (of course not related to Accor) and I am sure they will be respecting guests and deal with them in a professional manner

Customer review rating 4.5/5

Doreen C. Couples - 15/07/2021 Confirmed reviews ALL

Great room, great customer service

Dear Mrs C., Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Also, we are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to our team members as we know it will mean a great deal to them. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Nada ZOUHAIR PA to GM

Top

Customer review rating 4.5/5

Calv Families - 14/07/2021 Confirmed reviews ALL

Au top

Dear Mr R., Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Nada ZOUHAIR PA to GM

Great stay!

Customer review rating 5.0/5

Jaouad E. Families - 22/06/2021 Confirmed reviews ALL

Friendly staff, clean room, great services... I enjoyed my short stay in Movenpick Marrakech. The location is perfect. It was a short stay, but a great one!

Dear Mr E., Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Also, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Last but not least, we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marrakech . Thank you again Mr E. for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Nada ZOUHAIR PA to GM

Good stay, nice pool

Customer review rating 4.0/5

Yacine S. Families - 18/06/2021 Confirmed reviews ALL

Nice overall, good service, great breakfast. Only negative point is the non smoking room reeked with cigarette smell.

Dear Mr S., Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. On the other hand, we regret the smell of cigarette in your room, please be assured that we have shared this information with our managers in order to do the necessary arrangements. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Nada ZOUHAIR PA to GM

Friendly stuff

Customer review rating 4.5/5

Ben S. Friends - 15/06/2021 Confirmed reviews ALL

Great stuff specially NA3IMA the server and NEZHA at the front desk . They are an asset the for the hotel.definitely coming back ..

Dear Mr A., Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to Naima and Nezha and we are sure they will be pleased to know their efforts have been appreciated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Nada ZOUHAIR PA to GM

Wonderfull stay at the most welcoming hotel in Marrakech !

Customer review rating 5.0/5

Abdel Families - 08/06/2021 Confirmed reviews ALL

My journey in Movenpick Marrakech was just "WOW". The great asset of this hotel is his nice and hospitable Staff that was taking care of us at each moment of the day. I remember Madame Nezha from Reception, Amal and Najia from SPA, Ibtissam from breakfast. I'll not forget the "kids club" team that took care of my kids while I was enjoying the sun on swiming pool especially Mme Nezha. The breakfast was very tasty and varied. The room was clean and spacious. The hotel location is extremely convenient being a few minutes walk from restaurants, Menar Mall as well as from Jamaa Lafnaa and Guiliz I'll deffinitely be back for another journey in the Movenpick.

Dear Mr B., Thank you for the time you spent to share your feedback on your recent stay at our Movenpick Hotel, to be considered as one of the best hotels you stayed at is certainly high praise. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Also, we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marrakech . Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Nada ZOUHAIR PA to GM

The best ever in Marrakech

Customer review rating 5.0/5

Mohammed A. Business - 27/05/2021 Confirmed reviews ALL

The hotel is the best ever option in Marrakech. Clean, well located, nice and friendly people. The location near to the Cafes, Menara Mall and the Train Station.

Dear Mr A., Thank you for the time you spent to share your feedback on your recent stay at our Movenpick Hotel, to be considered as one of the best hotels you stayed at is certainly high praise. On the other hand we would like to thank you for your kind words towards our staff, especially regarding the reception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. Also, we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marrakech . Again we thank you Mr A. for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Nada ZOUHAIR PA to GM

Beautiful hotel with excellent service and friendly staff.

Customer review rating 4.5/5

Shane P. Business - 27/05/2021 Confirmed reviews ALL

The rooms and grounds were clean and well kept. The staff went above and beyond to be friendly and helpful. Habane at reception and Layla and Khadijah at the Spanish restaurant were exceptional in their service. The only improvements, for us, would be additional restaurants to choose from and snacks in the rooms.

Dear Mr P., We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Movenpick Hotel hotel with us. We thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. On the other hand, we have taken good note of your suggestion regarding he restaurants as we strive to offer a wide variety of typical delights in order to please all palates. Thank you again Mr P. for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Nada ZOUHAIR PA to GM

Good stay

Customer review rating 5.0/5

Zineb Couples - 26/05/2021 Confirmed reviews ALL

cool , Ambiance

Dear Mr B., Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you again Mr B. for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Nada ZOUHAIR PA to GM

Amazing stay

Customer review rating 5.0/5

Kenza F. Families - 20/05/2021 Confirmed reviews ALL

We had a wonderful stay with family and friends

Dear Mrs F., Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Nada ZOUHAIR PA to GM

Good stay in general

Customer review rating 3.5/5

Lamyae Solo - 12/05/2021 Confirmed reviews ALL

It was a wonderful experience despite some small disappointment on food and also lack of respect from a security guy who was following me the second day of my stay for the main door until the elevator of my building to stop me and asking me if I m resident worst he didn’t believe me and asked for my badge come on is this still happening in 2021 just coz i m Moroccan girl it s a shame wellah i was even thinking to leave the hotel at this time , there is many other ways to ask if I m resident or no it the main door for example or doing like club hotels giving us a bracelet with hôtel name , i don’t know but don’t disrespect us like this, we Moroccan sometimes we pay more than foreign tourists and we’ll treated than that s a shame wellah.. I need to thank Abdo at fitness club who was really a professional coach listening to the client giving interesting advices. Also I had a hamam and massage , the girls over there were so cute very kind and they had so warm hands and professional really enjoy it my time and n the spa. Big thanks to the girls in the reception they were so cheerful and helpful .But honestly for the food I was really disappointed the ftour of Ramadan was really bad for a5*hotel I was really expecting much better , it wasn’t t tasty at all and no diversity I m sorry Mövenpick but big No for ur Ramadan ftour and s7our it was very poor .

Dear Mrs L., Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success It is with great concern that we read your comments about our security staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal experience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. Also, we regret your deception as regards to the Ftour of Ramadan, e do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. On the other hand, we would like to thank you for your kind words towards reception and spa teams. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Nada ZOUHAIR PA to GM

good location, nice facility, friendly staff...

Customer review rating 4.0/5

Anonymous Business - 12/05/2021 Confirmed reviews ALL

Only stayed one night.... but was very nice. I hope to come again and experience more of the amenities. I was surprised that I had to pay a supplement for my wife to be with me. It was only 100 MAD so no big deal but you should just make the room rate 100 MAD more for 1 person or 2 persons. Seems silly to charge extra for my wife.

Dear Mr M., Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations. We have taken good note of your comments regarding the extra charge and are truly sorry you did not feel attended enough, in fact, this charge refers to the city taxes payable per person and per night. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Nada ZOUHAIR PA to GM

Fantastic service, all around great stay.

Customer review rating 5.0/5

Jill Families - 11/05/2021 Confirmed reviews ALL

I came looking to unplug and relax with my two young daughters. This is exactly what we did. Pool service and room service was prompt and the staff very friendly and professional.

Dear M.J., First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Nada ZOUHAIR PA to GM

Amazing, the service was beyond exemplary, best service I have ever had.

Customer review rating 5.0/5

David B. Couples - 28/04/2021 Confirmed reviews ALL

Best experience I ever had, was upgraded to a suite complimentary . Nesha and Hamane went above and beyond to make my anniversary unforgettable, especially Nesha, I will never forget her, she basically treated me and my wife like royalty. Will definitely come back because of Nesha since she brought an anniversary cake for me and my wife to our room.

Dear Mr B., First of all, we congratulate you with your Wedding Anniversary and we thank you for choosing our Movenpick hotel for such a special occasion.We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate Nezha and Hanane on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you Mr B. for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Nada ZOUHAIR PA to GM

Super nice, relaxing and comfortable stay

Customer review rating 4.5/5

Anonymous Couples - 27/04/2021 Confirmed reviews ALL

Staff was super friendly and caring, especially Nezha and Abdellatif at the reception who gave us the warmest welcome

Dear Mrs S., We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Movenpick Hotel hotel. Our staff welcomes each guest with the Movenpick spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. We will make sure to share your kind words with Nezha and Abdellatif as we know it will mean a great deal to them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Nada ZOUHAIR PA to GM

A place to rediscover yourself

TripAdvisor rating 4.0/5

tassign0n Business - 26/02/2020 TripAdvisor review

Perfect balance between work and leisure if you are on business trip. Perfectly relaxing if you want to forget business and only think leisure. If you really want to discover Marrakech, do it from Mövenpick Hotel.

Dear Tassign0n, First and foremost we would like to thank you for choosing our hotel for your visit to Marrakech and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Nada ZOUHAIR

Amazing stay

TripAdvisor rating 5.0/5

rouba h Family - 07/02/2020 TripAdvisor review

Professional staff and pay attention to details they are welcoming and warm, thank you abdellah and all the team, très jolie hôtel avec une piscine amazing décoration as well, très bien placé, près de palais congrès

Dear Rouba h, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We will certainly not fail to convey your very kind compliments to all of them and Abdellah in particular. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Nada ZOUHAIR

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