ibis Casablanca Nearshore Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 1,371 reviews

ALLSAFE approved hotel

ibis Casablanca Nearshore
See on a map
+ 18 Services

Hotel extras

  • Near the Technoparc business center

  • The Foreign Exchange Exhibition Park is 10 mins from the hotel

  • 15 min from Casablanca International Airport

  • A friendly restaurant and bar

  • Private parking and free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Casablanca Nearshore

Parcelle F Zone Nearshore
Sidi Maarouf
20190 casablanca
morocco

Fax: (+212)22493233

Check-in from 14h00

Check out up to 12h00

  • By plane

    AIRPORT MOHAMMED V At 20km / 12.43 miles

  • By train

    CASABLANCA OASIS At 5km / 3.11 miles

GPS:33.526156, -7.63862

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

WOK AND CO

Mix up your styles. Widely varied cuisine in a contemporary setting. Choose your products and create your own menu: everything is wok-cooked right in front of you.

Our accommodation(s)

Our guest reviews for
ibis Casablanca Nearshore

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,371 reviews

TripAdvisor Rating 4.0/5

515 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

I was disappointed

Customer review rating 1.5/5

Anonymous Business - 01/02/2020 Confirmed reviews ALL

Overall, the facility was very clean. However, looking past the small things that seemed off, the wifi was horrendous. I wasn't even able to send a whatsapp message while connected to the wifi, and as I was visiting from abroad, I didn't want to roam to connect to normal data. Additionally, the windows were so thin I heard cars driving and dogs barking all night as if my window were wide open. Also, I was locked out of my room, due to an error with my card. After resetting it and it didn't work again, I was forced to wait another 15 mins to gain access to my room. Lastly, it took 40 mins to checkout in the morning, with no sense of urgency from the staff.

Dear ZACHARY F., Thank you for taking the time to tell us about your experience at the ibis Casablanca Nearshore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TOURIA EL BOURKKADI DIRECTRICE

Near work

Customer review rating 3.0/5

Robert Business - 27/01/2020 Confirmed reviews ALL

this is a very mediocre hotel with austere amenities and a terrible internet connection

Dear ROBERT H., Thank you for taking the time to tell us about your experience at the ibis Casablanca Nearshore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, touria el bourkkadi directrice

Good

Customer review rating 4.0/5

J-ar Solo - 13/01/2020 Confirmed reviews ALL

Dinner was not available!!

Dear JAOUAD A., We very much appreciate your comments regarding your stay at the ibis Casablanca Nearshore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TOURIA EL BOURKKADI DIRECTRICE

Under Ibis standard

Customer review rating 1.5/5

Antonio S. Business - 07/12/2019 Confirmed reviews ALL

Poor quality infrastructure, bad cleaning, Very bad internet connection,

Dear ANTONIO S., Thank you for taking the time to tell us about your experience at the ibis Casablanca Nearshore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, touria el bourkkadi directrice

Someone steal my money that keep inside my luggage (Unfortunately I forgot to lock my luggage).

Customer review rating 0.5/5

Chin B. N. Business - 06/12/2019 Confirmed reviews ALL

Someone have steal EURO250 that keep inside my luggage. How do you thinks that who possible to go in my rooms during me out for work? I had log a report to your front counter at the end a manager only tell me we can't do anything after internal investigation all the staffs claimed no take any money from my room. In deed for this incident I feel this hotel is not safe to stay and lost confident on hotel security so I check out on 4/12/2019 and move to other hotel. In fact as schedule I will check out on 14/12/2019. I already informed my company than we will blacklist this hotel for all staffs to stay in future. About 22 years I travel around this is 1st incident I lost my money from hotel room. VERY VERY BAD EXPERIENCE.

Adequate

Customer review rating 4.0/5

Brian S. Business - 20/11/2019 Confirmed reviews ALL

Room was clean, bathroom clean. Completely satisfactory for a quick business trip. Towel was a little threadbare though. Restaurant was OK for dinner. Breakfast was pleasant but without anything special. Overall a very average, good value for money, would probably stay again experience.

Dear BRIAN S., We very much appreciate your comments regarding your stay at the ibis Casablanca Nearshore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TOURIA EL BOURKKADI DIRECTRICE

TRES POSITIVE

Customer review rating 5.0/5

Anonymous Business - 12/11/2019 Confirmed reviews ALL

SERVICE PERSONNALISE

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Casablanca Nearshore. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Touria Elbourakkadi Directrice

Great hotel

Customer review rating 4.5/5

Hugog Business - 06/11/2019 Confirmed reviews ALL

Great hotel but It's a little far from the town.

Dear HUGO G., We very much appreciate your comments regarding your stay at the ibis Casablanca Nearshore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TOURIA EL BOURKKADI DIRECTRICE

Not bad experience

Customer review rating 3.5/5

Youssef B. Business - 04/11/2019 Confirmed reviews ALL

all good (reception, breakfast, hygien) NOT Happy with the start of renovation works early in the morning just in front of my room!

Dear YOUSSEF B., We very much appreciate your comments regarding your stay at the ibis Casablanca Nearshore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TOURIA EL BOURKKADI DIRECTRICE
Customer review rating 4.0/5

Issam E. Business - 03/11/2019 Confirmed reviews ALL

Just as expected for what I've paid for. Nothing less, nothing more. I was not disappointed. Most importantly, the staff was very nice and helpful as always.

Dear ISSAM E., We very much appreciate your comments regarding your stay at the ibis Casablanca Nearshore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TOURIA EL BOURKKADI DIRECTRICE

Pleasant

Customer review rating 5.0/5

Anonymous Business - 29/10/2019 Confirmed reviews ALL

Abdessamad was kind and helpfull. Stay was smooth.

Dear WALID M., We very much appreciate your comments regarding your stay at the ibis Casablanca Nearshore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TOURIA EL BOURAKKADI DIRECTRICE

Level of service declines

Customer review rating 3.5/5

Gerhard D. Business - 30/09/2019 Confirmed reviews ALL

Compared to my stay earlier this year, the level of service has declined: Breakfast variety has been reduced to a minimum, the construction site hasn't made any visible progress, the internet connectivity is unsatisfying to do any work for business (not talking about video streaming, etc. - just normal usage is unbearably slow) On the pro: The staff individuals are trying their best to keep a good spirit and are tremendously helpful and friendly.

Dear GERHARD D., We very much appreciate your comments regarding your stay at the ibis Casablanca Nearshore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TOURIA EL BOURKKADI DIRECTRICE

Good service, good peoples, quiet and comfy bed, but sometimes slow internet

Customer review rating 4.5/5

Marco Business - 26/09/2019 Confirmed reviews ALL

I was overall satisfied, people were charming and friendly, I had always somebody to help in cas of. Very quiet room, with enough space, comfy bed. TV was OK. Only downside was the wifi connection, sometimes a bit slow bandwidth.

Dear MARCO P., We very much appreciate your comments regarding your stay at the ibis Casablanca Nearshore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TOURIA EL BOURKKADI DIRECTRICE

good experience but internet problem

Customer review rating 3.0/5

C. R. Business - 24/09/2019 Confirmed reviews ALL

you have very good staff, specially reception (girls in reception are very talent ), but we faced internet problem, i have informed them during my week there, that IBIS is business hotel, and if there is problem in internet, you will lose clients and guest for future. because we need internet for work, for connection...etc. i think you should solve this problem as priority one. and opened in your problem solving board. you should have fiber optic high speed internet with professional router. not just standard router like home. thx for understanding

Dear R. C., Thank you for taking the time to tell us about your experience at the ibis Casablanca Nearshore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TOURIA EL BOURKKADI DIRECTRICE

One of the worst hotel experiences in my life

Customer review rating 1.0/5

Aleksander Business - 15/09/2019 Confirmed reviews ALL

0,1 Mbps internet connection in 21 century is a joke. Rooms are small and dirty. Lack of toiletries - only 2 shower gels in small bags. Poor breakfasts, one cofee machines with beans that most of the time was down. The only positive was friendly staff.

Dear ALEKSANDER MR W., Thank you for taking the time to tell us about your experience at the ibis Casablanca Nearshore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TOURIA EL BOURKKADI DIRECTRICE

Good value near Casablanca airport

TripAdvisor rating 4.0/5

David P Couples - 20/11/2018 TripAdvisor review

We stayed here prior to flying home from Casablanca Airport. The hotel is located in a business park about a 20 minute drive from the airport. Considering the price, it was very good value. The rooms are somewhat small and spartan, but clean and the bed was comfortable. The hotel seems fairly new. We ate at the restaurant in the basement of the hotel and had a good, reasonably priced meal. Being in a business park, I am not sure there are any food options otherwise that do not involve driving somewhere. We did not prebook breakfast but added it for 65 dirhams which was good value.We had breakfast on a Saturday morning and there did not appear to be any egg options with breakfast. I would recommend this hotel for people flying out of Casablanca airport the next day.

Dear Stratford Trekker, We very much appreciate your comments regarding your stay at the ibis Casablanca Nearshore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

OK with some issues

TripAdvisor rating 3.0/5

RGS9_4 Friends getaway - 06/07/2018 TripAdvisor review

Pleasant helpful staff. Room as expected for Ibis--clean, no frills, good size, just what I was looking for. But: the A/C barely worked and the room was way too warm all night, and the shower nozzle leaked like crazy, so much more water sprayed on the walls than actually exited the shower head. I was unable to tighten it with my hands; probably a worn out washer? Very convenient to the airport.

We very much appreciate your comments regarding your stay at the Ibis Casablanca Nearshore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services As we strive to provide a superior service experience for every customer; please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. looking forward to receiving you next time at Ibis Casablanca Nearshore .

TERRIBLE CUSTOMER SERVICE

TripAdvisor rating 1.0/5

abderhamanebalkhir Business - 18/10/2017 TripAdvisor review

I did not stay because I had a personnal inconvenience. I informed you and the hotel about it way ahead of time to check if they could refund or change/postpone it. The answer was a no without any flexibility (I kept the email). It's even worse because I'll be staying there next week for 2 nights. It's not about the money, it's about the principle. I stay more than 100 nights with Marriott & Hilton hotels and when this happens, they always accomodate me without discussing.

dear sir Thank you for taking the time to tell us about your experience at the Ibis Casablanca Nearshore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent choice near Casablanca and the airport

TripAdvisor rating 5.0/5

Pedro M Business - 22/10/2016 TripAdvisor review

Stayed for 2 nights. Room is good, clean, spacious, very comfortable bed, very good Wi-Fi. The good about the IBIS is that, no matter in what country you are, the rooms are always very similar or equal. The breakfast is excellent for a 3 stars hotel. Better breakfast than many 4 stars hotels in morocco. The dinner was also very good. The staff is very friendly and efficient. The location is excellent. 2 minutes from the main highway that leads to Rabat or Marrakech. 20 minutes from the airport. Besides that is located in a closed condominium with 24 h security.

dear guest; We very much appreciate your comments regarding your stay at the Ibis Casablanca Nearshore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Ibis hotel, but already needs maintenance

TripAdvisor rating 3.0/5

Goya B Business - 20/09/2015 TripAdvisor review

It was my third stay in the hotel within few months time and unfortunately I saw the condition of the rooms deterioate. Mostly the bathrooms start smelling bad, shelve in the shower was not available, bath linnen had been fotogotten in my room... And suddenly there's no more alcohol being served in the bar and the restaurant, even though it still is on the menus. Nobody could tell me if that is permanent or not.

Dear Guest ; Thank you for taking the time to tell us about your experience at the Ibis Casablanca Nearshore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the alcool service , it' s just a deadline of the licence . We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in casablanca