Hotel Le Diwan Rabat-MGallery

Hotel Le Diwan Rabat-MGallery 4 stars

Customer review rating (ALL Rating) 4.5/5 596 reviews

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Hotel extras

  • In the downtown area of Rabat, minutes from the city's historic monuments

  • La Brasserie, a chicly decorated restaurant that honors French cuisine

  • Close to beautiful parks, natural alleys and gardens in the city of Rabat

  • Borrow a book of your choice or write your own story in our library

  • "Memorable Moment": tour + tasting at La Ferme Rouge vineyard, Had Brachoua

ALLSAFE approved hotel

Hotel location

Hotel Le Diwan Rabat-MGallery

Place de l'Unité Africaine, ., .
10005 Rabat
Morocco

GPS:34.018028, -6.823583

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  596 reviews

TripAdvisor Rating  4.5/5  1,189 reviews

Filthy! Stay away.

TripAdvisor rating 1.0/5

Kalistry Friends getaway - TripAdvisor review

My experience here was horrible. Stayed in room 404 on October 1, 2022. It was so filthy, as were the hallways. It was prepaid through a private tour and it was late at night after a very long day or we would have walked out when we saw the room. The carpets in our room and in the hallway were covered in nasty stains, the shower had loads of black mold on the walls and in the corners, the handle of the hairdryer was encased in dirt. My nightstand was a rickety dirty piece of glass. The room smelled so badly of mildew that we had to sleep with the balcony door open. The breakfast was not much better. They had food that was supposed to be hot (scrambled eggs, meats, etc.) sitting on hot plates that were not working. I asked for scrambled eggs and the lady pointed me to the cold eggs in a pot. I told her they were cold, she said no they weren’t and I proceeded to put my hand directly on the “hot” plate to show her it wasn’t working and she just shrugged. I did get her to make me an omelet as that was the only way I could get something fresh. Stay away from this place. I cannot understand the positive reviews. Oh, and the lobby reeks of smoke.

Dear michel kalistry, Thank you for taking the time to tell us about your experience at the Hotel Le Diwan Rabat - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Salah malki Geust experience manager

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

While the location was very good and the employees were friendly, the room was musty with poor ventilation; there was mold and rust in the tub area; and the hotel, generally, needs a facelift.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hotel Le Diwan Rabat - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Salah malki Geust experience manager

Has potential to be better

TripAdvisor rating 3.0/5

Hathor61 Couples - TripAdvisor review

We stayed here for 3 nights and our experience was mixed. BEDROOM Good : We had a suite that consisted of three rooms. It was spacious, clean and well stocked with amenities. Bad : There were no doors between the different areas and it would benefit from a door separating the bedroom from the rest. The bed was hard and lumpy so was very uncomfortable. The air conditioning did not work. There were large stains on the carpet. BREAKFAST Good : The quality of the breakfast was good. The waitresses were polite but only one was friendly. Bad : Apart from asking us about tea/coffee we were not asked if we needed anything else. There was no juice available and we had to ask for some every day - on two occasions it arrived after a long time but on the third it never arrived until the time we left. Often, there was no-one around to cook eggs or pancakes. It made us feel that we were imposing on them as we constantly had to ask for various things. STAFF Good : The staff were polite Bad : As the air conditioner did not work and was affecting our sleep, we asked if they could provide us with a fan on several occasions. We only received it on our final night. No explanations or apologies were given for the delay. The staff need to be more helpful and friendly. Overall, this hotel could be great. It just needs some updating and staff training.

Dear Hathor61 Thank you very much for your feedback on your recent visit/stay at L'hotel diwan mgallery collection rabat, We were pleased to read your remark, We are truly sorry that some aspects of your experience did not meet your expectations. Please accept our apologies. Please know that we take your comments very seriously and they have been forwarded to the entire team in order to improve our service. We hope to have the pleasure of welcoming you soon for a new, better experience. Warmest regards, Salah malki Geust experience manager

Good stay

Customer review rating 5.0/5

Zakaria B. Business - Confirmed reviews ALL

Guys at the reception, concierge and parking are really very kind

Dear Zakaria b., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salah malki Geust experience manager

Great location, well appointed room.

Customer review rating 5.0/5

Nadya Solo - Confirmed reviews ALL

My brief stay was fantastic. The staff were all incredibly helpful. Wanted to take a taxi to a shop and the staff were happy to help explain the destination to the petite taxi driver.

Dear Deanedra T., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salah malki Geust experience manager

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Other web-users rate our hotel

  • 147 reviews 9.6/10 Location
  • 212 reviews 6.3/10 Room
  • 457 reviews 9.7/10 Service
  • 13 reviews 6.9/10 WiFi
  • 115 reviews 5.2/10 Cleanliness
  • 88 reviews 8.1/10 Breakfast
  • 71 reviews 5.2/10 Vibe
  • 43 reviews 3.7/10 Amenities

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