Le Diwan Hotel Rabat - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.2/5 516 reviews

Le Diwan Hotel Rabat - MGallery Collection - Image 1
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Description

Hotel extras

  • Located in the vibrant city center, a short walk from the Royal Palace

  • Only 20 minutes from Rabat International Airport

  • Authentic French gastronomy at the Relais de Paris restaurant

  • Secure private parking lot with valet service

  • A sophisticated spa with treatments inspired by Moroccan beauty

Our accommodation(s)

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Room 1

Hotel location

Le Diwan Hotel Rabat - MGallery Collection

Place de l'Unité Africaine, Hassan District, .
10005 Rabat
Morocco

GPS:34.018028, -6.823583

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  516 reviews

Customer review rating 2.0/5

Daniel D. V. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize that the renovation works affected your stay and that you were disappointed not to have been informed in advance. We completely understand your frustration, and we regret that the situation did not meet your expectations. We are pleased that you appreciated our newly renovated rooms. As a gesture of goodwill, our team offered a room upgrade and complimentary breakfast, hoping to make your stay more comfortable. We are truly sorry that these measures did not fully offset the inconvenience caused by the ongoing works. Your comments are very important to us and will help us improve both our communication and the guest experience. We hope you will give us another opportunity to welcome you back once the renovations are complete, so we can provide you with the peaceful and enjoyable stay you were expecting. Kind regards, Salah Malki Guest experience manager

Customer review rating 5.0/5

Ayoub B. Business - Confirmed reviews ALL

Dear Ayoub B., We very much appreciate your comments regarding your stay at the Le Diwan Hotel Rabat - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salah Malki Guest experience manager

Customer review rating 3.5/5

Yazan O. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 3.0/5

Nicolas L. Business - Confirmed reviews ALL

Dear Nicolas L., Thank you for taking the time to tell us about your experience at the Le Diwan Hotel Rabat - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mgallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Patrick B. Couples - Confirmed reviews ALL

Dear Patrick B., We very much appreciate your comments regarding your stay at the Le Diwan Hotel Rabat - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 157 reviews 9.4/10 Location
  • 282 reviews 6.7/10 Room
  • 391 reviews 9/10 Service
  • 6 reviews 7.4/10 WiFi
  • 131 reviews 5.1/10 Comfort
  • 103 reviews 5.1/10 Cleanliness
  • 92 reviews 7.8/10 Breakfast
  • 71 reviews 4.6/10 Amenities

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