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Hotel Le Diwan Rabat-MGallery 4 stars

Customer review rating 4.4/5 2,676 reviews

ALLSAFE approved hotel

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Hotel Le Diwan Rabat-MGallery
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+ 14 Services

Hotel extras

  • In downtown Rabat, minutes from the city's historic monuments

  • La Brasserie, a chic art deco restaurant that pays homage to French cuisine

  • Close to the city's most beautiful parks and gardens

  • Borrow a book of your choice from our library

  • "Memorable Moment": tour + tasting in la Ferme Rouge vineyard, Had Brachoua

Services in the hotel and nearby

Check-in from 09h00

Check out up to 17h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • Air conditioned
  • RABAT SALE Paying
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Babysitting on request
Business services
  • 4 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hotel Le Diwan Rabat-MGallery

Place de l'Unité Africaine
10005 rabat
morocco

Tel: +212537262727

Fax: (+212)537/262424

Check-in from 09h00

Check out up to 17h00

  • Rabat :  Centre ville

  • By plane

    CASABLANCA MOHAMED V At 90km / 55.93 miles

  • By plane

    RABAT SALE At 10km / 6.25 miles - Shuttle paying

  • By train

    Rabat Ville At 0.1km / 0.06 miles

Our accommodation(s)

Our restaurants and bars

LA BRASSERIE

Type of cuisine: French

Discover a refined and chic atmosphere with Belle Epoque decor right in the heart of Rabat. A typically French gastronomic experience where seafood is combined with Moroccan flavors for a menu which focuses on fresh produce

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

L'ARGANIER

Type of cuisine: International

L'Olivier welcomes you to enjoy a breakfast with local and international ratings.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

MEZZANINE

Between painting and photography exhibitions, readings of short stories or novels, Galerie M offers a myriad of facets to help you discover the best of Moroccan artists. Enjoy the menu of hot drinks and cocktails.

Non contractual photo

LE BAR XO

Enjoy a drink or cocktail to the sound of jazz, blues and French chansons, accompanied by traditional tapas in a specially designed tajine.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 120

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Hotel Le Diwan Rabat-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,676 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,137 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

good stay

Customer review rating 5.0/5

Ossama Business - 09/07/2021 Confirmed reviews ALL

very comfy and clean, nice people working there

Dear Ossama E., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SALAH MALKI. Guest experience Manager,

very bad

Customer review rating 1.0/5

E. Y. Couples - 09/07/2021 Confirmed reviews ALL

i visited a lot of hôtel but ur are the bad seeing ur prices

Dear y. E., Thank you for taking the time to tell us about your experience at the Hotel Le Diwan Rabat - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SALAH MALKI. Guest experience Manager

Always great a second home from Texas

Customer review rating 5.0/5

Macsportsinternational Business - 07/07/2021 Confirmed reviews ALL

It's always perfect, great staff ,helpful friendly and flexible.

Dear Demetrus M., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SALAH MALKI, Guest experience Manager.

Fabulous

Customer review rating 5.0/5

Mohammad A. Solo - 29/05/2021 Confirmed reviews ALL

Very nice

Dear Guest Mohamed A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, SALAH MALKI, Guest experience Manager,

nice experience & good stay

Customer review rating 4.0/5

Anass F. F. Families - 09/04/2021 Confirmed reviews ALL

welcoming and friendly staff. very clean rooms and excellent service.

Dear Anass Fassi F., Many thanks for your kind and positivie feedback. We are very pleased to learn that you enjoyed every moment you spent in L'hotel diwan mgallery collection rabat We hope you will have enough time to stay for some days during your next visit to rabat, Sincerely yours, SALAH MALKI, Guest experience Manager,

The Hotel staff was exceptional they would bend over backwards to meet any of my needs or requests.

Customer review rating 4.5/5

Richard W. Business - 09/04/2021 Confirmed reviews ALL

The Staff, the Staff, from the doorman, cooks/chefs, front desk, guest services, maid service and waiters and waitress they were the best. Every need or request was always addressed with exceptional eagerness and willingness to provide the best service. Thank you Le Diwan Rabat the stay was best!!!!!!

Dear Richard W., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SALAH MALKI, Guest experience Manager,

excelent

Customer review rating 5.0/5

Pascal Solo - 07/03/2021 Confirmed reviews ALL

personnel tres gentil et restaurant excellent

Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à Hotel Le Diwan Rabat - MGallery. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur en l’expression de nos sentiments les meilleurs, SALAH MALKI, Chargé de la guest experience,

Convenient location in Rabat for my daily needs for a two month work assignment

Customer review rating 5.0/5

Wayne M. A. Business - 01/03/2021 Confirmed reviews ALL

The entire staff at Le Diwan was exceptional, from the Front Desk, to Meal Service, to Housekeeping. In my USA Travels I frequently stay a one of the major hotel brands, and the entire stay at Le Diwan was beyond exceptional, and can only be awarded the the adjective 'Exceptional"

Dear Wayne M A., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SALAH MALKI, Guest experience Manager,

Simply perfect!

Customer review rating 5.0/5

Xavier A. Business - 18/11/2020 Confirmed reviews ALL

I am extremely pleased by the level of quality service and courtesy of all the staff. Everyone was attentive, smiling and pending of all my needs. The GM was very professional and worried about my needs. Best business hotel with the best french restaurant in town!

Dear Xavier Efren A., We would like to thank you warmly for your kind and positive feedback and to assure you that we will always do our very best in order to maintain the high profile of our hotel diwan mgallery collections Rabat, We hope we will have the opportunity to welcome you again very soon. Sincerely yours, Salah malki, Chargé de la Guest experience

Excellent .. from the front guest agent to their GM. Thank you Accor. Thank you!

Customer review rating 5.0/5

Xavier A. Business - 18/11/2020 Confirmed reviews ALL

Never thought or expected during this pandemic, the hotel can operate this smooth to the persecution from Every aspect. Service, restaurent and housekeeping. We were greeted by hotel GM who explained to us all the safety mesures then and walked us to check in. Hôtel stuff very friendly and helpful. Thank to the leadership of their GM.!! Now we have a home away from home In Morocco Tabat with Diwan. Thank you for making our stay very good. Thank you Fatime Zara for all your assistance and help. Thank you All

Dear jalal h., We would like to thank you very much for sharing your positive feedback with us and for praising the professionalism of our team, the service, the quality of food and the accommodation ,dear jalal thank you also for chairing the protocol of hygiene and security for covid 19, We are also delighted to learn that you enjoyed the overall atmosphere. Please be assured that we will always be pleased to welcome you again very soon at le diwan mgallery collections Rabat, Sincerely yours, Salah malki, Chargé de la Guest experience

Good stay

Customer review rating 4.5/5

Samia L. Business - 09/11/2020 Confirmed reviews ALL

I got upgraded and got a beautiful and nice room. otherwise I was disappointed that the room service did not make any moroccan food but I understand it is due to the sanitary situation.

Dear Samia L., We would like to extend our thanks and gratitude for taking time to share your constructive and positive feedback. We have taken note of your remarks regarding the menu of the Moroccan food at the room service, We hope we will have the opportunity to welcome you again very soon, Sincerely yours, Salah malki, Chargé de la Guest experience,

One of the best hotels in Rabat

Customer review rating 5.0/5

Jaouad B. Solo - 30/10/2020 Confirmed reviews ALL

Very happy and enjoyable experience. Very professional staff and clean environment.

Dear Jaouad B., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salah malki, Chargé de la Guest experience

Good hotel excellent staff

Customer review rating 5.0/5

A. Families - 21/10/2020 Confirmed reviews ALL

Really friendly front desk including Mr. Jamal. Excellent location. Just an overall positive experience.

Dear Oummih A., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located and very dedicated staff.

Customer review rating 4.0/5

Saad Business - 07/10/2020 Confirmed reviews ALL

This is a hotel where I stay when visiting Rabat for its convenience, location and friendly staff.

Dear Saad F., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Hotel

TripAdvisor rating 5.0/5

Destination751649 Business - 17/12/2019 TripAdvisor review

Every time, it looks like I am home!!, the service is excellent and the people are very warm and kind. The location is very close to the tramway, medina, restaurents, mesum, downtown, train station etc...

Dear Sir, We are very glad to take time to express our warmest thanks for your positive and kind feedback. We are absolutely delighted to learn that the overall experience at L'hotel diwan mgallery Rabat has surpassed your high expectations at all levels. Your kind words confirming your satisfaction - with the service, the quality of spa and the special attention provided throughout your stay- will be proudly shared with our entire team. We will remain committed to provide the outstanding and remarkable service L'hotel diwan mgallery Rabat is known for.. We hope that you will be back again very soon. With our best wishes for you and your family. Sincerely yours. GENERAL Manager IDRISS SAOUDI

nice location - helpful staff

TripAdvisor rating 4.0/5

FarAway05359053274 Solo travel - 18/06/2019 TripAdvisor review

special thanks to the hotel manager Mr Idriss. The staff was helpfull. Very good location. A delicious breakfast. Would be nice in the future to renovate windows and have noise insulation from streets outside (double vitrage).

Dear geust, It was a pleasure to read how amazing your stay was and how our team made all the effort to ensure your stay to be the most wonderful one. Thank you for choosing to be with us, dear geust we truly hope to see you and welcoming you soon at Hotel Diwan MGallery by Sofitel. IDRRIS SAOUDI General manager

Good hotel, but not quite the level I expect for an MGallery Hotel

TripAdvisor rating 4.0/5

JPI_007 Business - 21/04/2018 TripAdvisor review

This hotel looks great from outside, but could use an upgrade of the rooms and bathrooms. Friendly staff, though the room cleaning staff should speak better French, rather than almost exclusively Darija! Restaurant was enjoyable with a good selection for lunch and dinner. The breakfast options fell short of my expectations and staff in the breakfast restaurant could be friendlier.

Dear Guest, We are glad to hear that you appreciated our restaurant with its varieties and we are sorry about the equipment and rooms that didn’t match with your expectations, that said we thank you for your suggestions, and hope to welcome you soon, so you can try our chef's specialty and give us the opportunity to better serve you. Sincerely

Business trip

TripAdvisor rating 4.0/5

10lari Business - 18/12/2017 TripAdvisor review

Very convenient hotel for few days business trip. Very helpful staff! Restaurant offers very nice French/Moroccan food with good selection. Parking area could be a bit bigger and its difficult to drive in directly from roundabout.

Dear guest, We very much appreciate your comments regarding your stay at the Hotel Le Diwan - MGallery by Sofitel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely

Nice staff

TripAdvisor rating 3.0/5

susa661 Business - 11/08/2017 TripAdvisor review

Nice staff, good service, comfort sleep, good breakfast, but antic furniture and strong volatile detergent smell in room. Coffee Machine available and good, mini bar OK, Hammam in SPA is very good., Parking is difficult, but if you stop around in vision to staff, they will bring your car to parking and leave your key at reception.

Close Minded, Worst Customer Service Ive experienced to date - and I am old and travel 75% of the time

TripAdvisor rating 1.0/5

William M Family - 12/05/2017 TripAdvisor review

Ill make this quick and easy - I cancelled my entire stay for the family after 6 hours in the hotel. The only reason they had 6 hours of my time was to allow my children to sleep after traveling 24 hours non-stop. I have never experienced or seen worse customer service any where in the world. I have only read comments and said that cant be true - it is. The night shift manager and staff categorized my younger wife as my personal escort, who travelled with my 1 year old and 3 year old sons. Because she is a proud Morocco citizen, who decided to show her moroccan passport versus her US credentials, she was immediately categorized and treated wrong before I knew what was happening. After questioning my marriage, and showing passports, visas, green cards, documents with her name from usa etc. I had to sit in the lobby and have my USA marriage certificate sent to allow her into my room. When other couples entered this hotel, from Europe, USA, and local, no questions were asked about their passports or marriage certificate - when confronted - my wife was told that its because they are from Europe and rules dont apply, only to moroccans. Staff members who spoke in private with my wife apologized and just stated that the night manager was stuck in his ways, could not think outside that box, and stated he was hard headed.. Upon my hasty cancellation, the hotel manager tried to apologize to my wife and attempted to keep the reservation with a free massage in the hotel - are you kidding me???? but defended his employees actions I will never stay at this hotel or like branded hotel in Morocco ever, nor allow my extended family to stay i have always used this hotel to stay when visiting with my family and never had this experience or be asked about certificates or passports. I ventured out and low and behold - there are much better hotels, in better shape, better rooms, impeccable customer service and half the costs.. Ask me and I will recommend better places. I could write a book - but again - don't waste your money here!

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