Aparthotel Adagio Casablanca City Center 4 stars

Customer review rating (ALL Rating) 4.5/5 478 reviews

Aparthotel Adagio Casablanca City Center
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+ 19 Services

Hotel extras

  • Rooftop with a view of the rooftops of Casablanca

  • Four conference, entertaining and seminar meeting rooms,

  • 2 indoor and outdoor fitness rooms

  • Located in the city centre, close to Mohammed V Stadium

  • Private car park and free WiFi

Hotel location

Aparthotel Adagio Casablanca City Center

279 Boulevard Bir Anzarane
20250 casablanca
morocco

Fax: (+212)522239501

Check-in from 15h00

Check out up to 11h00

  • By plane

    CASA MOHAMMED V At 30km / 18.64 miles

  • By boat

    PORT DE CASABLANCA At 6.2km / 3.85 miles

  • By car

    A3 At 7.5km / 4.66 miles

  • By train

    CASA PORT At 4km / 2.49 miles

  • By train

    CASA VOYAGEURS At 5.8km / 3.6 miles

GPS:33.585105, -7.644171

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Rooftop Le Bir Non contractual photo

New concept, new menu, new atmosphere: the reimagined BIR Lounge by Adagio. Restaurant and bar are open daily and can be privatized, the rooftop serves a tasty neo-Moroccan cuisine. It's a downtown oasis!

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 70

  • Maximum capacity: 44 people

Find out more

Our guest reviews for
Aparthotel Adagio Casablanca City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

478 reviews

TripAdvisor Rating 4.0/5

62 reviews

Customer review rating 3.5/5

Anonymous Solo - 14/01/2022 Confirmed reviews ALL

Satisfaite

Convenient location.

Customer review rating 4.5/5

Frid-eric J. Solo - 22/12/2021 Confirmed reviews ALL

Good service. Issues were quickly fixed.

Good stay

Customer review rating 5.0/5

Abdellatif Friends - 06/12/2021 Confirmed reviews ALL

Good, unique and satisfying

Top

Customer review rating 5.0/5

Léon Solo - 08/11/2021 Confirmed reviews ALL

Excellente

Dear ABDE J., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Oooouuuiiii

Customer review rating 5.0/5

E. Couples - 24/10/2021 Confirmed reviews ALL

Uuu

Dear Mr JEAN-BERNARD E., Thank you for taking the time to share your feedback of your stay with us at Adagio Casablanca City Center. We hope we will have the opportunity to welcome you back soon. Sincerely, Adil KHALDI Ass FOM

Well located ,, good stay but the air condition is bad in rooms and water pressure is week

Customer review rating 3.5/5

Abdullatif S. Families - 21/10/2021 Confirmed reviews ALL

Dear Mr. Mohammed I would like to thank you for you concern and follow up ,, I stayed with your apart-hotel four times but I faced the same problem with the air-condition , now am sitting in room # 407 and it is very bad ,, I called reception 2 times but they refused to change the room which confused me and make me not comfortable in my stay.

Dear Mr S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We sincerely apologize for the various lapses of service you encountered with air condition. We would like to assure you that these will be addressed with the concerned departments. Our goal is to make sure all of our guest's feel valued and we are sorry that you were not made to feel this way during your stay with us Thank you again for sharing your experience, Sincerely, Adil KHALDI Ass FOM

amazing hotel for a stay in city center casablanca

TripAdvisor rating 5.0/5

mohamedbenli 13/10/2021 TripAdvisor review

Amazing hotel with a good location central casablanca , clean , amazing employees except the one working in the rooftop which are rude and so not professional but the rest is just sublim with an amazing rooms and space

Dear Mr Benli, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Good stay

Customer review rating 4.5/5

Piet Families - 24/09/2021 Confirmed reviews ALL

Nice located with a really nice rooftop terrace

Dear PETRUS O., First of all I would like to thank you so much for sharing such a nice review. Thank you as well for choosing Adagio Casablanca City Center. We are thrilled to hear you had such a wonderful experience at our residence and that you enjoyed all its facilities, our staff's service, and the quality of your room .I will make sure that all our team read this beautiful comment. We hope to have the opportunity to welcome you for another relaxing visit in the near future. Best Regards, Adil Ass FOM

Average

Customer review rating 3.5/5

Anonymous Couples - 22/08/2021 Confirmed reviews ALL

The rooms were okay, a bit worn down but clean. The window door in the room didn't lock. The pool worked only from 11 am, it's filtration system wasn't turned on and there were actual hair flowing in it.

Dear DINARA A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adil Ass FOM

Convenient but not 100% clean

Customer review rating 2.0/5

Ben Families - 12/08/2021 Confirmed reviews ALL

The studio is well furnished and comfortable. The hotel is nice and the underground parking useful. However when we arrived in the afternoon, the whole floor corridor and the room were not clean. In the room the floor and rugs were dirty, we had to ask for it to be cleaned. Even if was clean after we still smelled smoking/tobacoo in the room, maybe through the ventilation. We were on the first floor and even with the windows closed the passing street is quite noisy.

Dear BENJAMIN F., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adil Ass FOM

Well located but horrible staff

Customer review rating 3.0/5

M. Solo - 03/08/2021 Confirmed reviews ALL

Unrespectful staff !

Dear JEREMIE M., Thank you for taking the time to share your feedback of your stay with us at Adagio Casablanca City Center espicially about our staff. We sincerely apologize for for that, We assure you dear guest, that we have taken your remarks and that the necessary measures have been taken. We hope we will have the opportunity to welcome you back soon. Sincerely, Adil Ass FOM

Good stay

Customer review rating 2.5/5

H /. A. Couples - 18/07/2021 Confirmed reviews ALL

I booked 1 apt with a balcony . When I arrived it was taking by another guest !

Dear HATIM A., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adil Ass FOM

Nice stay

Customer review rating 4.5/5

Majed Solo - 04/07/2021 Confirmed reviews ALL

Very attentive reception staff. They are welling to support as much as they can. Special thanks to Khadija and Nabil and rest of the team. Location is in heart of Casablanca.

Dear MAJED A., Thank you for taking the time to share your feedback of your stay with us at Adagio Casablanca City Center. We hope we will have the opportunity to welcome you back soon. Sincerely, Adil Ass FOM

My first trial in Adajio

Customer review rating 4.0/5

A. M. Business - 28/06/2021 Confirmed reviews ALL

Receiption and front desk people was nice to me. Location was very convenient .Housekeeping doesn't care well and difficult to find them. Water pressure was not strong enough in the shower even after sending the engineer for repairing. The roof restaurant staff was not friendly. Anyway, I am happy with the location , furniture and the receiption staff. That is why I must try again once more in shaa ALLAH

Dear M. A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fire Nabil and Kolthoum (Front Desk)

Customer review rating 0.5/5

Amel Families - 18/06/2021 Confirmed reviews ALL

HOrrible customer service. Although I am an accor member I was given a higher nightly rate than what was on booking.com. I was given the smallest room -- very noisy. The a/c and t.v. were not working. When I called Nabil (who was working the front desk), he threatened to put me in a worst room (lower noisier room knowing fully well my first request upon check in is to have a quiet room). He was very rude and was horrific in his conduct toward me. Finally it was the a/c technician (Ismail) who provided excellent customer service to me by talking Nabil into giving me the same room on a higher floor and helped me bring my luggage upstairs with my two young kids in tow. I included Kolthoom because when I was checking in and showed her the lower rate on booking.com, she said it was 'impossible' and did not agree to give me the same rate. She also claimed there were no other apartments available but a few hours later I saw a 2 bedroom apartment available for a mere 30 euros than what i was paying for a 20 m studio. One of my worst experiences at a hotel. Fire Nabil!!!

Dear Mrs OUMMIH A., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The screen shot you showed us on your mobile with a lower rate on booking.com don’t belong to 16th of Jun (when you checked in), why the rate was different when we checked together after inquiring the correct dates (the rates never changed in one hour). Accor member rate was applying to you that day and Moroccan living abroad rate was applying for the same night after validating with the general manager. Regarding the apartments, no one confirmed that there were no availability, the proof that you was escorted to visit 2 apartments but you didn't agree for the rate. Regarding your request of having a quiet room, you was advised before check in about the rooms still available, you visited 2 rooms and you agree for this onethat you visited twice. Indeed, the AC stopped working few hours after you checked in, this issue was not expected, please agree our most apologies. Regarding the behavior of Nabil, we will check the CCTV and take the necessary measures. Thank you again for sharing your feedback and hope we will have the chance to welcome you back soon. Regards, Keltoum Front Office Manager

Superb Hotel + Amenities

TripAdvisor rating 5.0/5

Thicknasty Business - 22/12/2019 TripAdvisor review

Excellent new addition to the hotel inventory in Casablanca, the aparthotel has all the amenities you will need whether on business or as a tourist with the hotel being located near the city centre. Bravo to mangement and staff. Who are always on point during my stays and visits to their roof top bar/lounge area named Le Bir.

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