Aparthotel Adagio Premium Casablanca City Center

Customer review rating (ALL Rating) 4.4/5 362 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Rooftop with a view of the rooftops of Casablanca

  • Four conference, entertaining and seminar meeting rooms,

  • 2 indoor and outdoor fitness rooms

  • Located in the city centre, close to Mohammed V Stadium

  • Private car park and free WiFi

Our accommodation(s)

Hotel location

Aparthotel Adagio Premium Casablanca City Center

279 Boulevard Bir Anzarane
20250 CASABLANCA
Morocco

GPS:33.585105, -7.644171

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Rooftop Le Bir

New concept, new menu, new atmosphere: the reimagined BIR Lounge by Adagio. Restaurant and bar are open daily and can be privatized, the rooftop serves a tasty neo-Moroccan cuisine. It's a downtown oasis!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  362 reviews

TripAdvisor Rating  4.0/5  91 reviews

Poor customer service

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Mixed experience - while the rooftop bar was nice (though very overpriced, e.g. 80 MAD for an orange juice, and pool is closed during winter), rooms and customer service weren't. Altough having asked for a non-smoking room, the allocated room had a bad cigarette smell. The terrace door was broken and couldn't be closed so it had to be fixed. Even though there were rooms available at least on our second night, the reception refused to change rooms and instead attempted to get rid of the smell by other - rather unsuccessful - means. Only one drink voucher for an Accor platinum member even if two persons are sharing the room. Given that we experienced great customer service in all other Accor hotels in Morocco, Adagio was an unpleasent experience in comparison.

Unprofessional attitude (reception staff)

Customer review rating 2.0/5

Raed S. Friends - Confirmed reviews ALL

I stayed at this hotel repeatedly over the years, because of it's location. Unfortunately had a very bad experience with the Reception ( Ms. Khadija ) . Very poor communication skills. I was planning on extending my stay for another week, but felt disrespected as a Guest, non the less platinum member. Never staying again.

Good stay

Customer review rating 4.5/5

Michel Couples - Confirmed reviews ALL

We ate once diner at the coffee shop and it was an overall disappointment. Service very slow, food was cold. Does not motivate to repeat the experience.

Ideal location and great staff.

Customer review rating 5.0/5

Hafid S. Business - Confirmed reviews ALL

I was pleasantly surprised by everything in this establishment. The location, the room qualityand convenience. It provided all the amenities and more. The staff is cordial, courteous and very professional. They were ready and quick to respond when needed. Not to exaggerate, but is now home away from home. Thanks to everyone involved.

awful front deskstaff

Customer review rating 0.5/5

Lori G. Families - Confirmed reviews ALL

I had a confirmation with a price that I made directly with accor and I was charged the wrong price. I showed in writing my paperwork they refused to charge the correct amount. They said they would call the next day to confirm what they are going to do and 6 days later nothing. First room we got smelled like cigar smoke.

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Other web-users rate our hotel

  • 246 reviews 9.1/10 Location
  • 346 reviews 7.5/10 Room
  • 504 reviews 8.7/10 Service
  • 24 reviews 5.5/10 WiFi
  • 190 reviews 6.8/10 Cleanliness
  • 123 reviews 9.4/10 Vibe
  • 117 reviews 8.6/10 Amenities
  • 94 reviews 7.4/10 Breakfast

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