Novotel Casablanca City Center 4 stars

Customer review rating (ALL Rating) 4.0/5 816 reviews

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Description

Hotel extras

  • 4 meeting rooms

  • Restaurant lounge

  • Located in the downtown area

  • Rooms with view of the port

  • Fitness center

Our accommodation(s)

Hotel location

Novotel Casablanca City Center

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 CASABLANCA
Morocco

GPS:33.598417, -7.613917

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LE DELIGHT

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  816 reviews

TripAdvisor Rating  3.5/5  1,950 reviews

Location OK but hotel very noisy

Customer review rating 3.5/5

Marc Business - Confirmed reviews ALL

Location is fine but the hotel and the road are very noisy, room windows could be better isolated and needs cleaning !

Dear Mr Marc, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important for us. Please rest assured that we are taking the appropriate measures to address the Issues & prevent future occurrence. We appreciate that you have shared your concerns, in order to have the opportunity to better serve you in the near future. Best Regards, FK (FOM)

good stay

Customer review rating 5.0/5

Karim Solo - Confirmed reviews ALL

nice rooms

Dear Mr Karim, We would like to Thank you for your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our Team. I am sure that this feedback will serve as an encouragement to all our Team as we aim to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FK (FOM)

Very well located

Customer review rating 3.0/5

Pavle Business - Confirmed reviews ALL

The room was ok, but with limited number of power sockets. The breakfast was ok, egg station was the best. Slippers and bathrobe were mentioned in the room description, but were not provided.

Dear Mr Pavle, We would like to Thank you for your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our Team. I am sure that this feedback will serve as an encouragement to all our Team as we aim to continuously improve the quality of our services.We Took note of your commernts , Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FK (FOM)

Excellent as usual

Customer review rating 5.0/5

Amine B. Business - Confirmed reviews ALL

Very happy to return to my favorite hotel and meet the friendly and very professional staff. Mr Youssef, Mr smail , Mr Hassan and all their colleagues made me feel at home

Dear Mr Amine , We Appreciate very much your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services . Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FK Front Office

Well located but breakfast could be better

Customer review rating 4.0/5

Pete C. Families - Confirmed reviews ALL

Fantastic location and staff are very helpful. Welcome drinks upon arrival and breakfast could be better with the addition of great fruit juices as additional choices specially for families with children. Pastries at breakfast were getting hard and non enjoyable to eat. Otherwise, a great place to place.

Dear Mr Pete, We Appreciate very much your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services & we took notes for your Remarks . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FK Front Office

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Other web-users rate our hotel

  • 328 reviews 9/10 Location
  • 473 reviews 5/10 Room
  • 584 reviews 7.9/10 Service
  • 12 reviews 8.7/10 WiFi
  • 277 reviews 4.5/10 Cleanliness
  • 181 reviews 5.3/10 Breakfast
  • 168 reviews 4.4/10 Comfort
  • 138 reviews 3.9/10 Vibe

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