Novotel Casablanca City Center 4 stars

Customer review rating (ALL Rating) 4.0/5 706 reviews

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Description

Hotel extras

  • 4 meeting rooms

  • Restaurant lounge

  • Located in the downtown area

  • Rooms with view of the port

  • Fitness center

Our accommodation(s)

Hotel location

Novotel Casablanca City Center

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 CASABLANCA
Morocco

GPS:33.598417, -7.613917

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Gourmet BAR

Novotel Casablanca's restaurant offers delicious cuisine blending local and international specialties. In a modern and warm setting, enjoy your business lunches and your dinners in a friendly atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  706 reviews

Customer review rating 3.5/5

Robert G. Business - Confirmed reviews ALL

I did not get an invoice for the breakfast which was charged for the week in cash on February 13th night and I was told with 50% discount. I though it is on the invoice for the room but when I gave it to our accountant we found it missing. The room was ok. only the floor towel was missing so I put one of the two hand towels on the floor.

Dear Robert G., Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Alessandro S. Couples - Confirmed reviews ALL

Breakfast buffet not vep

Monsieur S., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Casablanca City Center. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire,Monsieur, en l’expression de nos sentiments les meilleurs.

Customer review rating 5.0/5

Rence J. S. H. Solo - Confirmed reviews ALL

Clean room and comfortable reception very friendly

Dear Rence j. s. H., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Maria I. S. Solo - Confirmed reviews ALL

Good service clean hotel

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Customer review rating 5.0/5

Rim A. Solo - Confirmed reviews ALL

Nice hotel Good service

Madame A. Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame A. nos salutations distinguées.

Other web-users rate our hotel

  • 417 reviews 9.2/10 Location
  • 683 reviews 6.3/10 Room
  • 766 reviews 8.2/10 Service
  • 14 reviews 7.5/10 WiFi
  • 401 reviews 6.2/10 Cleanliness
  • 213 reviews 6.5/10 Breakfast
  • 149 reviews 5.4/10 Amenities
  • 123 reviews 5.4/10 Food

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