Novotel Casablanca City Center

Novotel Casablanca City Center 4 stars

Customer review rating (ALL Rating) 3.9/5 260 reviews

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Description

Hotel extras

  • 4 meeting rooms for your conferences and seminars

  • Lounge restaurant with modern decor and international cuisine

  • Close to Hassan II Mosque and the ancient medina

  • Comfortable rooms with a view of the Hassan II Mosque

  • Wellness area with fitness room

ALLSAFE approved hotel

Hotel location

Novotel Casablanca City Center

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 CASABLANCA
Morocco

  • By plane

    CASABLANCA MOHAMEDV At 30km / 18 miles

GPS:33.598417, -7.613917

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE DELIGHT

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  260 reviews

TripAdvisor Rating  3.5/5  1,786 reviews

Unclean... bad attitude

Customer review rating 0.5/5

Hh Couples - Confirmed reviews ALL

Bad Experience

Dear Hady E. , Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Nice welcome room was small but view nice

Dear Yusuf S., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Near the Train Station and the Old Market

Customer review rating 3.5/5

Paulo F. Couples - Confirmed reviews ALL

Central location, good breakfast, very helpful reception staff. Room cleaning could be improved.

Dear Duarte F., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Easily accessible

Customer review rating 4.5/5

Vaibhav S. Business - Confirmed reviews ALL

Clean, good and cooperative staff, well connected for the transportation.

Dear Vaibhav S., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 2.5/5

Dominic N. Business - Confirmed reviews ALL

Rooms were clean and environment, However I had an unpleasant experience, I ordered room service and I was told I have to come downstairs to make payment and the front desk officer was insisting, then why is it called room service, there was to POS with the guy who delivered the food.

Dear Dominic N., Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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