ibis Marrakech Centre Gare Hotel 3 stars

Customer review rating 3.8/5 2,494 reviews

ALLSAFE approved hotel

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ibis Marrakech Centre Gare
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+ 15 Services

Hotel extras

  • Swimming pool

  • Less than a 5 minute walk from the station

  • Free WiFi

  • Located in the city center

  • 10 minutes from Jamaa El-Fna and other tourist hotspots

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Marrakech Centre Gare

AV HASSAN II
PLACE DE LA GARE
40000 marrakech
morocco

Tel: +212524435929

Fax: (+212)524/435936

Check-in from 12h00

Check out up to 12h00

  • By plane

    MARRAKECH MENARA At 5km / 3.11 miles

  • By train

    ONCF MARRAKECH At 0.1km / 0.06 miles

GPS :31.62975, -8.018305

Hotel services

IBIS KITCHEN Non contractual photo

Fresh, simple and delicious cuisine with salads you create yourself selecting from a huge range of ingredients and dressings. Spicy, sun-drenched specialties from Morocco for you to enjoy as well.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
Hotel Services And Equipments
  • Hotel informations
    • 109 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 3 floors
  • Languages spoken at the hotel
    • English
    • French
    • Arabic
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Check In & Check-out facilities
    • Late Checkout
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Parking
    • On site
    • 16 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Swimming Pool
    • Outside
    • On site

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Marrakech Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

2,494 reviews

TripAdvisor Rating 3.5/5

1,358 reviews

Good location,

Customer review rating 5.0/5

Raja U. Business - 23/10/2021 Confirmed reviews ALL

So we stayed in ibis Marrakech for 5 days it is ideally located near the Gillies very next to train station nice and clean rooms swimming pool there are a lot of shops restaurants nearby the receptionist Yasin is very very helpful he looked after us throughout our stay always smiling and always ready to help he is a real asset to this hotel thanks for making our stay wonderful

A good business stay

Customer review rating 4.0/5

S. B. Couples - 16/10/2021 Confirmed reviews ALL

Acceptable accommodation, clean, very nice staff

Dear B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jalila BENTAHAR Directrice Générale

Well located

Customer review rating 4.0/5

Mr B. Solo - 14/10/2021 Confirmed reviews ALL

Pleased with helpful staff

Dear STEVEN B., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

well located

Customer review rating 3.0/5

Mostafa R. Friends - 12/10/2021 Confirmed reviews ALL

Good experience and good value for money.

Beautiful hotel and good location

Customer review rating 4.5/5

Yuen Solo - 04/10/2021 Confirmed reviews ALL

Hotel very beautiful with nice garden and swimming pool! Staffs are friendly !

Well located

Customer review rating 3.5/5

Mohammed R. Solo - 14/09/2021 Confirmed reviews ALL

Was good

Good update of classic hotel.

Customer review rating 4.5/5

A M. Business - 11/09/2021 Confirmed reviews ALL

Firstly, I was very impressed on arrival by the female receptionist, who had remembered that I had enjoyed quiet, garden-side rooms on previous visits, and had reserved one for me. The room was good, clean etc, only tiny snag was limited selection of TV channels - could not find one in English, for example. A good revamp has been carried out on the hotel including an attractive remodelling of the dining room. It seemed to me that the breakfast had a better and wider choice of food. Otherwise, all the strong points were still there: friendly staff, great location, very fair price.

Good stay

Customer review rating 5.0/5

Sahar B. Friends - 09/09/2021 Confirmed reviews ALL

Good experience Warming reception

Good stay

Customer review rating 5.0/5

E. H. Friends - 07/09/2021 Confirmed reviews ALL

Fun time

Customer review rating 4.5/5

H. Families - 04/09/2021 Confirmed reviews ALL

It was very good and enjoyable the service and the staff were great and very friendly.

Very nice stay

Customer review rating 5.0/5

Madiha B. Families - 30/07/2021 Confirmed reviews ALL

excellent welcome from the receptionist Leila, clean bedding, very good breakfast buffet, everything is good, bravo please keep the same level.

Good stay

Customer review rating 4.5/5

Mohamed Business - 30/07/2021 Confirmed reviews ALL

It was fun the best place to pass vacation

10 things I hate about you (our stay)

Customer review rating 1.5/5

Angry C. Friends - 12/07/2021 Confirmed reviews ALL

Many things went wrong in our trip: 1. We booked through the ibis website and requested for a room with 2 beds but when we checked-in, they gave us 1 bed. 2. We asked them to change the room. They accompanied us to the new room and they were going to leave without giving us the key. 3. When we asked them for the key, they gave us the wrong room key. 4. The bathroom door had a faulty lock so my friend was stuck and locked in the bathroom for around 15 minutes without a phone to call for help. Luckily he was able to push himself out. 5. The pool is not exclusive for hotel guests. The public can enter if they pay. And it was uncomfortable seeing guys fully clothed just watching people swimming in the pool in their swimsuits. 6. When we asked for 2 extra towels for the pool, they said they ran out and we use the hotel towels instead. And they will replace them after. After we swam, no towels came to the room. We went out to explore the city and have dinner. We wanted to come back with fresh towels because after a long sweaty day, we just want to shower but still no towels came to the room. We asked 3 times and late at night they only sent 1 towel up to our room. We gave up asking. 7. We were so tired and when we were about to go to bed, we pulled the covers and realized the pillows didnt have any pillowcases. We really didnt want to call reception anymore. 8. Housekeeping staff also just barge in and open the hotel rooms without waiting for us to open the door for them. It happened twice. One when i was in an awkward position in the bed and the other when I was sitting in the toilet. 9. When we were checking out of the hotel, the guy in the reception had the nerve to tell us to rate our stay 10 out of 10 and he said his name many times. He was not helpful at all!! ***The only positive review is the lady at the front desk was helpful and we got to check-in at the hotel early like at 9:30am.

Outdated furniture

Customer review rating 1.5/5

D Solo - 08/07/2021 Confirmed reviews ALL

The hotel is very outdated, no renovation for many years, further, could not identify whether a complimentary upgrade as GOLD member offered. Further, I've received in confirmation email, that the room payment proceeded successfully, and I need to pay only the taxes at the hotel. Finally, I had to make a full payment at the hotel.

Very small rooms

Customer review rating 2.5/5

Ryan Business - 06/07/2021 Confirmed reviews ALL

The rooms are very tight, had so many issues with wifi, other than this, the lication of the hotel is perfect, the staff is very nice, hotel is clean, breakfast is really delicious.

Great stay

Customer review rating 5.0/5

Hanane E. I. Friends - 01/07/2021 Confirmed reviews ALL

Overall, I had a good experience with ibis marrakech centre gare ; the staff were incredibly helpful. Property is clean and beautiful

The worst ibis

TripAdvisor rating 1.0/5

fardimcoan Couples - 24/01/2020 TripAdvisor review

Is this a hotel? Too old fashion. Do you call that a lift? It takes an eternity to do 0-3. And it's impossible for 2 person to use it with 4 suitcases. The rooms are too small and are badly painted. The washroom is pityful. I've been to more than 10 ibis in different countries and let me tell you that this one can't be described as hotel. It should be categorized as pensionat. Thank you

Dear Sir, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Best Regards

Broken bed

TripAdvisor rating 3.0/5

montyellen Couples - 11/01/2020 TripAdvisor review

Maybe it was because it was booked on a Black Friday deal but it was a poky room at the end of the corridor. Stayed in Ibis Gare in Marrakech many times and usually get better than this! One of the single bed mattresses collapsed at the bottom meaning sitting at that end was impossible as it dropped down! As it was late at night when we checked in we let it go as once in bed and horizontal it was ok. The receptionist was very apologetic. Still a great location for onward connections and good cafes and shops nearby. Forgot to bring toothpaste shop across the road open at 11.30 pm!!

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Not an Ibis standard

TripAdvisor rating 1.0/5

fabianalondres Couples - 04/01/2020 TripAdvisor review

Accor should improve this hotel to the Ibis standard. The building needs to be redecorated urgently, the bedroom had one part of the shower screen broken/removed! The mattress is very good! We paid extra to have a breakfast but there is no control at all, everyone could have a breakfast without paying! The breakfast was very poor managed, no enough cups, cutlery, food and drinks. There is not enough staff to top up the breakfast items.

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Average stay

TripAdvisor rating 3.0/5

Hellal_choudhury Friends getaway - 03/01/2020 TripAdvisor review

The rooms very adequate but it was very noisy outside and between rooms. The staff were very friendly and welcoming. The reception decoration was very poor and need some refurbishment. The breakfast items was very limited.

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in ibis Marrakech Center, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests.

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