ibis Marrakech Centre Gare Hotel 3 stars

Name: ibis Marrakech Centre Gare
Address: MARRAKECH, 40000, MOROCCO
Telephone: (+212)524/435929
Rating: 3.8

Customer review rating 3.8/5 2,374 reviews

ALLSAFE approved hotel

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+ 8 Services

ibis Marrakech Centre Gare Hotel

Vibrant economy hotel, open to everyone

"Our hotel in the heart of the city, with a garden-pool area offers tranquility and serenity. Our teams welcome you with open arms and are constantly attentive to make your stay the most enjoyable." Jalila BENTAHAR, Hotel Management

Mme Jalila BENTAHAR, Hotel Manager

In an ochre-colored building with touches of blue, ibis Marrakech Centre Gare offers 109 comfortable rooms with A/C, private bathroom, desk area, flat-screen TV and unlimited free WiFi. Its international restaurant serves an all-you-can-eat breakfast buffet, and its 24-hour bar and sunny garden with terrace and swimming pool promise savory moments of relaxation close to the tourist sites of the Red City.

The ibis Marrakech Centre Gare is ideal for making the most of your stay in Marrakesh. It will take you only 10 mins to reach Jamaa El-Fna Square, Majorelle Garden, the medina, Bahia Palace, the Saadian Tombs, the Koutoubia Mosque and Menara Gardens. The Palm Grove of Marrakech is a 20-min drive away. Marrakesh Ménara International Airport is also easy to reach from our hotel, only 6 km away.

10 minutes from Marrakesh's Palm Grove and 20 minutes from the legendary Jamaa El-Fna square.

Hotel extras

Swimming pool
Less than a 5 minute walk from the station
Free WiFi
Located in the city center
10 minutes from Jamaa El-Fna and other tourist hotspots

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Public outdoor parking Paying
Pets allowed Paying
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Early check-in/Late check-out Paying
- Early Check In (Paying)
- Late Check Out (Paying)
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Currency exchange

Swimming pool
- Pool
- Outdoor unheated pool

Breakfast Paying
1 Restaurant(s)
1 Bar(s)

Copy/print service available Paying

Hotel location

ibis Marrakech Centre Gare

AV HASSAN II
PLACE DE LA GARE
40000 marrakech
morocco

Tel: +212524435929

Fax: (+212)524/435936

Check-in from 12h00

Check out up to 12h00

By plane
MARRAKECH MENARA At 5km / 3.11 miles
By train
ONCF MARRAKECH At 0.1km / 0.06 miles

GPS :31.62975, -8.018305

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Standard Twin -2 Single Beds

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Sweet Room by ibis with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Sweet Room by ibis with twin beds

Accessible room

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Fresh, simple and delicious cuisine with salads you create yourself selecting from a huge range of ingredients and dressings. Spicy, sun-drenched specialties from Morocco for you to enjoy as well.

BAR

The Bar: a friendly place to get together at any time of day.

10 things I hate about you (our stay)

Angry C. Friends - 12/07/2021 Confirmed reviews ALL

Many things went wrong in our trip: 1. We booked through the ibis website and requested for a room with 2 beds but when we checked-in, they gave us 1 bed. 2. We asked them to change the room. They accompanied us to the new room and they were going to leave without giving us the key. 3. When we asked them for the key, they gave us the wrong room key. 4. The bathroom door had a faulty lock so my friend was stuck and locked in the bathroom for around 15 minutes without a phone to call for help. Luckily he was able to push himself out. 5. The pool is not exclusive for hotel guests. The public can enter if they pay. And it was uncomfortable seeing guys fully clothed just watching people swimming in the pool in their swimsuits. 6. When we asked for 2 extra towels for the pool, they said they ran out and we use the hotel towels instead. And they will replace them after. After we swam, no towels came to the room. We went out to explore the city and have dinner. We wanted to come back with fresh towels because after a long sweaty day, we just want to shower but still no towels came to the room. We asked 3 times and late at night they only sent 1 towel up to our room. We gave up asking. 7. We were so tired and when we were about to go to bed, we pulled the covers and realized the pillows didnt have any pillowcases. We really didnt want to call reception anymore. 8. Housekeeping staff also just barge in and open the hotel rooms without waiting for us to open the door for them. It happened twice. One when i was in an awkward position in the bed and the other when I was sitting in the toilet. 9. When we were checking out of the hotel, the guy in the reception had the nerve to tell us to rate our stay 10 out of 10 and he said his name many times. He was not helpful at all!! ***The only positive review is the lady at the front desk was helpful and we got to check-in at the hotel early like at 9:30am.

Outdated furniture

D Solo - 08/07/2021 Confirmed reviews ALL

The hotel is very outdated, no renovation for many years, further, could not identify whether a complimentary upgrade as GOLD member offered. Further, I've received in confirmation email, that the room payment proceeded successfully, and I need to pay only the taxes at the hotel. Finally, I had to make a full payment at the hotel.

Very small rooms

Ryan Business - 06/07/2021 Confirmed reviews ALL

The rooms are very tight, had so many issues with wifi, other than this, the lication of the hotel is perfect, the staff is very nice, hotel is clean, breakfast is really delicious.

Great stay

Hanane E. I. Friends - 01/07/2021 Confirmed reviews ALL

Overall, I had a good experience with ibis marrakech centre gare ; the staff were incredibly helpful. Property is clean and beautiful

Makes travel easy

Ali M. Business - 17/06/2021 Confirmed reviews ALL

You can arrive on the Supratour coach, 2 mins'walk from hotel (avoiding challenging taxi experience) then be met by friendly staff who make you feel at home. Room is clean, wifi and breakfast free, and there is a lovely garden and pool - it's all easy travel.

Visitor Friends - 29/05/2021 Confirmed reviews ALL

The staff were nice and accommodating, but I didn't appreciate that the doors system was down for the rooms, so everytime we needed to go put, and come back, we had to be accompanied by a staff member who was the only one able to open the room's door for us. Which is inconvenient.

Dear FIRDAOUS B., Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

all good

Redha A. Couples - 07/04/2021 Confirmed reviews ALL

every thing was fine and all staff was helpful

Dear REDHA A., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

A good experience.

Abby Solo - 26/03/2021 Confirmed reviews ALL

The team is very welcoming and nice. The room was very thin and I couldn't get my breakfast during my two days stay. However, the tv, air-conditioning, and bed made my stay very comfortable. Thank you.

Dear AIT BELAASRI A., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Impeccable service

Anonymous Couples - 26/03/2021 Confirmed reviews ALL

The service was great, all the demands were immediately satisfied, the work of receptionists is exceptionally great. Will definitely come back again.

Dear JOHAR K., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Great staff, lovely garden.

Chris Couples - 08/02/2021 Confirmed reviews ALL

We have stayed at this location many times. The staff always remember us with warm greetings. Its convenient and clean with a robust breakfast. I wish the decor had not been “modernized”... a failed Accor effort to make the budget brand “cooler” . The pool/garden area at this location is a wonderful oasis in the middle of the city. I recommend it.

Dear CHRISTINE B., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Professionnel

Kara Business - 08/02/2021 Confirmed reviews ALL

Top

Dear K. KARA HAMZA, We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Well located, right place,

Riad H. Couples - 21/01/2021 Confirmed reviews ALL

Nice place, well located, near by everything you need, very helpfull crew, thanks, will come back again,

Dear RIAD H., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Under standards

Yassine B. Couples - 11/12/2020 Confirmed reviews ALL

Hotel under standards of accor group, i have been traveling all around the world experiencing accor hotels ibis as well, but didn’t see like ibis moussafir marrakech Over rated, i booked at 140 euros while hotel tarif was 330 dhs 400 dhs at hotel. Breakfast very poor, incompleted, and very expensive. No water in the room, very basic, Never come back Customer service was ok

well located

D L. Families - 20/10/2020 Confirmed reviews ALL

good overall. the service at the breakfast is very medium.

Excellent location

J P. L. Friends - 10/09/2020 Confirmed reviews ALL

The venue is perfect and the staff were very kind and helpful!

Good location for train and buses. Great pool and garden

Mark Couples - 16/03/2020 Confirmed reviews ALL

Comfortable place to stay. Location good for train and bus station. Staff helpful. Lovely pool and garden. A relaxing stay before going to the airport.

Good value place to stay

Steven Couples - 24/02/2020 Confirmed reviews ALL

A budget hotel, located very close to the train station, which surprised because of its beautiful garden and outdoor swimming pool. Staff exceptionally friendly. Rooms and breakfasts were also better than expected given the great value of the price.

Dear STEVEN J., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

bad service

Cynthia Families - 20/02/2020 Confirmed reviews ALL

Not the best Ibis I have experienced. Not a usual ACcor property

Dear CYNTHIA Y., Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR General Manager

Well located

Johnoncf Friends - 16/02/2020 Confirmed reviews ALL

First time staying in Morocco so did not know what to expect, but was plesently surprised with the Ibis Marrakech. Although only stayed for one night I felt very confortable. Had a really tasty meal in the restaurant. Impressed that there was a pool and nice garden but due to short stay was unable to use these facilities. Staff were very friendly and helpful. The hotel gave me faith back in Ibis Hotels after a bad experience I had in my previous stay in an Ibis hotel in Lisbon when I was insulted by a member of staff there. Thankyou for the stay.

Dear JOHN L., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR Directrice Générale

Highly Professional Team, Another a Great Stay

Martin W. Solo - 01/02/2020 Confirmed reviews ALL

I travel all over the world in variety of hotels, I also use the Accor Group in Marrakech. This is an exceptionally well located hotel for both the Bus and Train Station. You can also walk in around 30/mins to the Médina or cheaply travel by taxi. The staff are very professional. I have spent several weeks at this Ibis since starting last year. The garden and pool Is very nice.

Dear MARTIN W., We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalila BENTAHAR General Manager

Our most recent 20 reviews

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