ibis Marrakech Centre Gare 3 stars

Customer review rating (ALL Rating) 3.8/5 551 reviews

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Avenue HASSAN II, Place de la Gare, 40000 MARRAKECH, Morocco

Description

Hotel extras

  • City center location

  • 2 minutes from the train station

  • Buffet breakfast

  • Free WIFI

  • Restaurant & Bar

Our accommodation(s)

Hotel location

ibis Marrakech Centre Gare

Avenue HASSAN II, Place de la Gare
40000 MARRAKECH
Morocco

GPS:31.62975, -8.018305

Telephone
Fax +212 5244-35936

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

IBIS KITCHEN

Non contractual photo

Fresh, simple and delicious cuisine with salads you create yourself selecting from a huge range of ingredients and dressings. Spicy, sun-drenched specialties from Morocco for you to enjoy as well.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  551 reviews

TripAdvisor Rating  3.5/5  1,542 reviews

Terrible.. not going to book again

TripAdvisor rating 1.0/5

swati-psy TripAdvisor review

I stayed here in jan 2026. It is just behind the railway station, which is its only advantage. And the staff is friendly. Now the issues- the rooms are very small and basic. The bathroom door handles were broken and there was no lock in that or the main door. The windows are not sound proof at all. So one can hear the traffic all night. I was there when Morocco won the semi-final and the honking was crazy. The light in the room is very less. The bathroom only have two medium size towels, which were worn out. No toiletries were provided. There was no telephone in the room and no room service. The card stopped working a couple of times and had to be charged again. Overall, wouldnt recommend this hotel to anyone as it’s just not worth the money.

Basic hotel ok for early morning bus

TripAdvisor rating 3.0/5

Jules163 TripAdvisor review

Very basic hotel but ok for one night and the fact the bus station is on the doorstep. Positives: Check in smooth and quick Clean room Comfortable double bed although quilt was quite thin and nothing like the photos Nice hot shower Allocated a room with a balcony Negatives: Very noisy at night with street traffic - probably worse than normal because it was the Africa Cup and Morocco had won a game that night! Very poor signal to tv making it impossible to watch Only given 2 bath towels which were very old and threadbare. We asked for 2 hand towels and a bath mat but was only given a bath mat. Keycard didn’t work on return and had to go back to reception to get re-programmed. It appears a lot of other guests had the same problem. I can’t comment on any other part of the hotel because we only needed a bed for the night. Would I stay again? Only for one night if I needed to catch a bus or train early morning. However I would also look at other hotels across the road first.

Customer review rating 1.5/5

Greig A. Families - Confirmed reviews ALL

A toilet stained with faeces, blood on curtain(second trip I've found blood in my room at this hotel). Long dark hair on bed sheets. Room was changed but first impressions and service are extremely important. The manager assured me previously that this wouldn't happen again.

Dear Greig a., Thank you for bringing your concerns to our attention. We sincerely apologize for the cleanliness issues you encountered during your recent stay. Your feedback is valuable, and we aim to provide a better experience for our guests in the future. Goodbye, ibis Marrakech Centre Gare

Very well located for the Supratours bus station

TripAdvisor rating 5.0/5

Flyer13652332033 TripAdvisor review

This hotel exceeded our expectations. We booked as we had a five am bus booked and wanted it to be as close as possible. The hotel room was very comfortable and quiet and the doorman took us over to show us the bus station the next morning at 4.45am

Terrible and unsafe experience

TripAdvisor rating 1.0/5

claudiasQ6503EZ TripAdvisor review

This hotel lets down the Ibis name - normally such a reliable option when travelling abroad but this hotel fell extremely below standard. We felt uncomfortable and unsafe during our 1 night stay. The most worrying thing was the lack of safety and privacy. When checking in, we were given the keycard to a room which someone else had already been booked in to - we only realised when trying to scan into the room. The staff then moved us into a different room. Around 9:30pm whilst in the room, the man at the front desk scanned a keycard and walked into our room. On seeing we were in there he quickly left, after which we walked into the corridor and asked him why he’d entered our room. He said “I have the right to walk in any room” and gave no other explanation. He then told us there was a lock on the door we could use if we were concerned, we then took him back into the room and showed him there was no lock on the door. He then told us that no rooms on our floor had a lock. In addition, the hotel room was extremely dirty, there were ants in the room and bathroom and the showers had mould in them. Towels had stains on and smelt of damp. Shampoo and shower gel bottles were all empty. I don’t often write reviews or get such a bad impression from a hotel, but I would really like to urge people to not book into this hotel.

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Other web-users rate our hotel

  • 698 reviews 9.5/10 Location
  • 1,035 reviews 3.7/10 Room
  • 1,165 reviews 8.1/10 Service
  • 37 reviews 5.3/10 WiFi
  • 580 reviews 3.8/10 Cleanliness
  • 436 reviews 3.4/10 Comfort
  • 366 reviews 6.9/10 Breakfast
  • 319 reviews 3.8/10 Amenities

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