ibis Marrakech Centre Gare 3 stars

Customer review rating (ALL Rating) 4.0/5 706 reviews

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ibis Marrakech Centre Gare - Image 1
ibis Marrakech Centre Gare - Image 2
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Avenue HASSAN II, Place de la Gare, 40000 MARRAKECH, Morocco

Description

Hotel extras

  • City center location

  • 2 minutes from the train station

  • Buffet breakfast

  • Free WIFI

  • Restaurant & Bar

Our accommodation(s)

Hotel location

ibis Marrakech Centre Gare

Avenue HASSAN II, Place de la Gare
40000 MARRAKECH
Morocco

GPS:31.62975, -8.018305

Telephone
Fax +212 5244-35936

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

IBIS KITCHEN

Non contractual photo

Fresh, simple and delicious cuisine with salads you create yourself selecting from a huge range of ingredients and dressings. Spicy, sun-drenched specialties from Morocco for you to enjoy as well.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  706 reviews

TripAdvisor Rating  3.5/5  1,539 reviews

Customer review rating 1.5/5

Greig A. Families - Confirmed reviews ALL

A toilet stained with faeces, blood on curtain(second trip I've found blood in my room at this hotel). Long dark hair on bed sheets. Room was changed but first impressions and service are extremely important. The manager assured me previously that this wouldn't happen again.

Dear Greig a., Thank you for bringing your concerns to our attention. We sincerely apologize for the cleanliness issues you encountered during your recent stay. Your feedback is valuable, and we aim to provide a better experience for our guests in the future. Goodbye, ibis Marrakech Centre Gare

Very well located for the Supratours bus station

TripAdvisor rating 5.0/5

Flyer13652332033 TripAdvisor review

This hotel exceeded our expectations. We booked as we had a five am bus booked and wanted it to be as close as possible. The hotel room was very comfortable and quiet and the doorman took us over to show us the bus station the next morning at 4.45am

Terrible and unsafe experience

TripAdvisor rating 1.0/5

claudiasQ6503EZ TripAdvisor review

This hotel lets down the Ibis name - normally such a reliable option when travelling abroad but this hotel fell extremely below standard. We felt uncomfortable and unsafe during our 1 night stay. The most worrying thing was the lack of safety and privacy. When checking in, we were given the keycard to a room which someone else had already been booked in to - we only realised when trying to scan into the room. The staff then moved us into a different room. Around 9:30pm whilst in the room, the man at the front desk scanned a keycard and walked into our room. On seeing we were in there he quickly left, after which we walked into the corridor and asked him why he’d entered our room. He said “I have the right to walk in any room” and gave no other explanation. He then told us there was a lock on the door we could use if we were concerned, we then took him back into the room and showed him there was no lock on the door. He then told us that no rooms on our floor had a lock. In addition, the hotel room was extremely dirty, there were ants in the room and bathroom and the showers had mould in them. Towels had stains on and smelt of damp. Shampoo and shower gel bottles were all empty. I don’t often write reviews or get such a bad impression from a hotel, but I would really like to urge people to not book into this hotel.

Can I please have a napkin ! Can I please have a tea spoon ! Can I please have hot water in the shower !. The staff are pleasant

TripAdvisor rating 1.0/5

Route107 TripAdvisor review

Rooms need updating. No hot water in the shower.no tea spoon for my coffee.no napkins provided.sraff are pleasant but no support.

Customer review rating 4.5/5

Imtiaz P. Solo - Confirmed reviews ALL

Fuss free Check-In at Reception, room clean as expected and breakfast at this particular Ibis is the best, do much variety. Always enjoy my stay here.

Dear Imtiaz P., Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you enjoyed the seamless check-in process, the cleanliness of your room, and the variety offered at breakfast. Your continued patronage is greatly appreciated. Best regards, ibis Marrakech Centre Gare

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Other web-users rate our hotel

  • 711 reviews 9.4/10 Location
  • 1,092 reviews 3.6/10 Room
  • 1,188 reviews 7.9/10 Service
  • 35 reviews 4.8/10 WiFi
  • 586 reviews 3.2/10 Cleanliness
  • 464 reviews 3.1/10 Comfort
  • 384 reviews 6.5/10 Breakfast
  • 367 reviews 4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.