ibis Oujda Hotel 3 stars

Customer review rating 3.8/5 515 reviews

ALLSAFE approved hotel

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Room 1

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ibis Oujda
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+ 18 Services

Hotel extras

  • Located in the heart of city

  • 5 minutes from the train station

  • High value for money

  • Advantage 4

  • The hotel has 80 modern rooms

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Leisure and activities
  • Outdoor unheated pool
  • Golf
  • Clay tennis court (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
Business services
  • Copy/print service availablePaying

Hotel location

ibis Oujda

Boulevard Abdellah Chefchaouni
Place de la gare ONCF
60000 oujda
morocco

Tel: +212536688202

Fax: (+212)536688208

Check-in from 12h00

Check out up to 12h00

  • By plane

    OUJDA LES ANGADES At 12km / 7 miles

  • By train

    TRAIN STATION OUJDA At 0km / 0 miles

GPS :34.681989, -1.922414

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Pool side, City View *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Pool side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Our guest reviews for
ibis Oujda

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

515 reviews

tripadvisor

TripAdvisor Rating 3.5/5

184 reviews

Good stay, nice crew

Customer review rating 5.0/5

Issam L. Business - 02/11/2020 Confirmed reviews ALL

I really like this hotel the stuff are very professional and close from customers

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

One Night in the Ibis Oujda - 09 10 2020

Customer review rating 1.0/5

Richard J. D. Couples - 12/10/2020 Confirmed reviews ALL

Bad smell as soon as you walk in !! Smoke, dust and BO. Reception, on check in the staff asked if we wanted 2 rooms!! Strange as our booking was for 1 room. We then needed to produce a wedding certificate. Its year 2020 not 1850..... checked into room 114 on the first floor - Ibis Hotel Oujda - I have stayed in many Ibis hotels in Morocco and all over Europe, and they have generally been very good, you know what you get, this is why we book !!! This Ibis is very very poor. Bedroom had not been cleaned properly, soap and shampoo packets had been used and just left, toilet paper was the cheapest and poorest you can find in Morocco, no HOT WATER, it was sort of warm for a few moments, then just got colder !! TV remote control needed new batteries or replacing. Window did not open enough to get fresh air inside. Smell was horrible. We had a birthday party to go to, so just left the window open and went out. The room and the whole hotel smelt really bad, a mixture of bad body odour, cigarettes, dust and stale air. The walk from the lift to the room was very dirty, I took a video, I don't think it had been cleaned in months. Plenty of staff around, all doing nothing. Breakfast was OK, 60 MAD per person, a big tray of food, the juice and coffee was very very poor, had to ask for eggs and water, but was ok. Bar was closed, at 22.00, which is fine, managed to buy some water, 20 MAD for a large bottle. Which is fine. Ibis Staff smoking Cigarettes at their desk in the reception area at breakfast time. Horrible....... No staff to be seen when we checked out!! So I just left the key card and left, I wanted to speak to someone really, however, needed to leave Oujda. An old shabby hotel, that needs a good clean and re decoration. Pay the extra and stay over the road at the Atlas Terminus. I wish we had. You also have to pay for parking. It was a real shame as I always rely on Ibis....... let down big time on this trip. Richard and Noura D. PS in the Ibis and Oujda there is no COVID-19 according to the people, as only 10% of people are wearing masks and if they are, it is under their chin !!! Date of stay: October 2020 Will not stay at the Ibis Oujda again. A real shame.....

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Convinient

Customer review rating 4.0/5

Adil E. H. Business - 26/01/2020 Confirmed reviews ALL

Quick check in,very welcoming staff as usual, quite room, well located

We very much appreciate your comments regarding your stay at the ibis Oujda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Disrespectfull Hotel Staff TO ME AND MY Fiancee

Customer review rating 1.0/5

Sultan Families - 03/12/2019 Confirmed reviews ALL

I was to check out ad requested the reception to help carry pick up the luggage. The receptionist mentioned that they don't have anyone to elp , and then my Fiancee requested me to come and help take the luggage from my room. The receptionist rudely humiliated her ad told her off that she could not enter the lift even. I had been a platinum member for many years but i think this was the worst experience i had.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Relax Max

Customer review rating 4.0/5

Hans P. S. Business - 08/09/2019 Confirmed reviews ALL

Was OK. Little problem with the room door quick resolved. Rest was OK

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Very good

Customer review rating 4.5/5

Hicham Couples - 07/07/2019 Confirmed reviews ALL

Very good experience, room was clean, well prepared

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Short stay ASFAR TOUR HASSAN

Customer review rating 5.0/5

Sofiane M. Business - 23/06/2019 Confirmed reviews ALL

Outstanding , great customer service Great thanks to Mustapha and Rachid

We very much appreciate your comments regarding your stay at the ibis Oujda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Customer review rating 5.0/5

Anonymous Solo - 13/05/2019 Confirmed reviews ALL

Good

We very much appreciate your comments regarding your stay at the ibis Oujda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Tres satisfait

Customer review rating 5.0/5

Mostafa M. Business - 15/11/2018 Confirmed reviews ALL

Tres satisfait

C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

Disgusting customer service

Customer review rating 0.5/5

Nadya K. Families - 28/10/2017 Confirmed reviews ALL

I accidentally booked a room under my name instead of my fathers and hotel refused to change name orrefund room rate. My parents stay here every year and I will never book them here again. I was promised a call back and never was. Terrible, terrible customer service.

Dear NADYA K., Thank you for taking the time to tell us about your experience at the ibis Oujda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AMAZING! THE SERVICE ORIENTED APPROCH OF MR AMIN AT THE FRONT DESK MADE ALL THE DIFFERENCE

Customer review rating 5.0/5

Anonymous Friends - 30/09/2017 Confirmed reviews ALL

AMAZING! THE SERVICE ORIENTED APPROCH OF MR AMIN AT THE FRONT DESK MADE ALL THE DIFFERENCE.

thanks for your kindness

Customer review rating 4.0/5

Wonyoung C. Solo - 09/09/2017 Confirmed reviews ALL

i'ii be back again.^^ very good hotel. thanks.

Customer review rating 5.0/5

Anonymous Couples - 05/10/2016 Confirmed reviews ALL

Au top

Customer review rating 3.0/5

Anonymous Business - 03/06/2016 Confirmed reviews ALL

recieptionist was perfect but yhe first room I had was very noisy and dirty in the bathroom. After 2 nights, I changed my room. The second one was very good and the bathroom was clean enough. Restaurant is serving frozen food instead of fresh fish of the day. It's a pity.

Customer review rating 4.5/5

Anonymous Couples - 17/04/2016 Confirmed reviews ALL

Very nice location in Oujda Breakfast is simple and nice

Customer review rating 4.5/5

Anonymous Business - 15/02/2016 Confirmed reviews ALL

Confortable, amable y correcto

Customer review rating 4.0/5

Anonymous Business - 14/08/2015 Confirmed reviews ALL

Excellent accueil Services corrects

Customer review rating 3.5/5

Anonymous Solo - 19/06/2015 Confirmed reviews ALL

It was an enjoyable stay at Ibis Oujda

Customer review rating 4.0/5

Anonymous Couples - 25/05/2015 Confirmed reviews ALL

Great ppl and great location

Customer review rating 5.0/5

Anonymous Solo - 11/05/2015 Confirmed reviews ALL

Was very good

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