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Fairmont Royal Palm Marrakech 5 stars

Customer review rating 4.6/5 1,356 reviews

ALLSAFE approved hotel

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Fairmont Royal Palm Marrakech
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+ 19 Services

Hotel extras

  • Sweeping views of the golf course and the Atlas Mountains

  • Family-friendly, hotel with an enchanting 500 sqm Kids' Club (complimentary)

  • Children under 5 years old eat complimentary at the restaurants.

  • 50% off on dining options for children aged 6-12, not applicable for the In-Room Dining menu.

  • An 18-hole golf course designed by renowned American Architect Cabell B. Robinson.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Bicycles rental (nearby) Paying
  • Ski hire facilities (nearby) Paying
Catering
  • 4 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Copy/print service available

Hotel location

Fairmont Royal Palm Marrakech

Km 12 Route D Amizmiz
BP2470 marrakech
morocco

Tel: +212524487800

Fax: (+212)524487875

Check-in from 16h00

Check out up to 12h00

  • By plane

    MARRAKECH MENARA At 8km / 4.97 miles

  • By train

    GARE DE MARRAKECH At 12km / 7.46 miles

GPS :31.51333, -8.0518

Our accommodation(s)

With exceptional living spaces ranging between 72 and 310 m², our rooms, suites and villas are an invitation to spend quality time with the family or enjoy unique moments of relaxation in an warm setting.

Deluxe Room, 1 King size or 2 Twin beds, views overlooking the Golf and Atlas mountains

  • Max. number of persons: 3
  • Area: From 72 m² / 775 sq ft
  • Views: Mountain view, Garden View *
  • Most of the accommodation: Terrace *

Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Deluxe Room, twin beds, views overlooking the Golf and Atlas mountains

  • Max. number of persons: 3
  • Area: From 72 m² / 775 sq ft
  • Views: Golf view, Mountain view, Garden View *

Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Our restaurants and bars

LE CARAVANE

Type of cuisine: International

A vintage touch and a genuine invitation to travel and discover authentic flavors. Le Caravane restaurant offers an elegant atmosphere with intimate alcoves for romantic dinners and a beautiful terrace surrounded by candle lights and bonfires.

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L'OLIVIER

Type of cuisine: Mediterranean

It is in this idyllic setting that the beautiful white wicker seats await the gourmets for a fresh lunch break. The light and contemporary cuisine of L 'Olivier is the promise of a getaway in the heart of Mediterranean flavours.

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  • Sunday

AL AÏN

Type of cuisine: Regional

Beautifully decorated with zellij tiles and handmade painted ceilings, Al Ain restaurant combines the art of delicate cuisine and Moroccan traditional food to create a feast of flavours.

Sabra

Type of cuisine: International

Sabra restaurant features a stylish and comfortable setting with views over the Golf course as well as a terrace to enjoy lunch under the shade of the olive trees. The menu features a large selection of light and seasonal meals.

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  • Sunday -

LE BAR

Le Bar offers a jazz-infused atmosphere with a fireplace and a bar dressed up in brass, a reading corner, black granite flooring covered in large, high-quality wool rugs, precious fabrics, a piano and an everlasting attachement.

Non contractual photo

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LEGENDS' BAR

The Legends' Bar offers a relaxed and dynamic atmosphere throughout the day and welcomes guests for drinks and signature cocktails at the bar with a stunning terrace in line with the Golf course.

Non contractual photo

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  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 600 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Fairmont Royal Palm Marrakech

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,356 reviews

Good stay

Customer review rating 4.5/5

Mohamed B. Business - 08/06/2021 Confirmed reviews ALL

Great location, very good staff

Dear Mr. B., We are delighted to read that you had a pleasant stay and particularly appreciated the service. Thank you for taking the time to share your feedback with us and for choosing the Fairmont Royal Palm. We all look forward to welcoming you back in this beautiful property. Best regards, On behalf of Chadi Chemaly General Manager

Excellent

Customer review rating 5.0/5

Dr. N. K. Families - 25/05/2021 Confirmed reviews ALL

From the front desk to concierge to my butler “Mohamed Miri” everyone was very professional and helpful Mr. Miri especially gets a 5 star review for his help with our stay

Dear Mr. K., It is a pleasure to read that you enjoyed your stay and appreciated the helpfulness and kindness of our teams. We will certainly share your comments with Miri who will be encouraged by your appreciation. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Kind regards, On behalf of Chadi Chemaly General Manager

Great experience - sub par food

Customer review rating 4.0/5

Anonymous Couples - 19/05/2021 Confirmed reviews ALL

Great location and amenities - extremely helpful staff. Food could be improved - cold filet served at l'Olivier, limited options available...

Dear Mr. B., Thank you for taking the time to review your experience at the Fairmont Royal Palm. We are sorry to read that the food did not meet your expectations and would like to assure you that your comments have been shared with our Chef. He will certainly do his best to offer better choices in the future. Thank you for staying with us and we all hope to have the pleasure to welcome you back among us. Kind regards, On behalf of Chadi Chemaly General Manger

Absolutely Amazing Stay

Customer review rating 4.5/5

Otas O. Friends - 18/05/2021 Confirmed reviews ALL

I stayed at Fairmont Royal Palm Marrakesh for 6 long but interesting nights in Ramadam with about 30 others from Lagos, Nigeria. it was the most beautiful experience ever. The service, the food, the cleanliness from the every smiling and willing to help members of staff. Shout out to Marjouf Rachid, Ilham Houmadi and everyone else who ensured we had a great time. Oh the breakfast was superb, spanking fresh and so filling. If I have to visit Marrakesh again, I would give all my money to Fairmont.

Dear Ms. O., Thank you for taking the time to review your experience at the Fairmont Royal Palm. We are delighted to know that you had an amazing stay and that you particularly appreciated the service. Rachid, Ilham and the rest of the team will certainly be very encouraged by your appreciation. Thank you for staying with us and we all look forward to welcoming you back among us soon. Kind regards, On behalf of Chadi Chemaly General Manager

Brilliant stay with friendly staff in a beautiful environment with great views!!

Customer review rating 4.5/5

Uche C. Friends - 18/05/2021 Confirmed reviews ALL

Fun-filled, safety & health conscious stay. Friendly, well informed staff. Great grounds, beautiful scenery and views. Superb breakfast spread! Great golf course

Dear Ms. C., We are delighted to read that you had a wonderful stay and that you appreciated the service and the friendliness of our team. Thank you for staying with us and we all look forward to welcoming you back among us. Kind regards, On behalf of Chadi Chemaly General Manager

Little bit far from city center

Customer review rating 4.5/5

Ms Families - 24/04/2021 Confirmed reviews ALL

It was an amazing experience specially with the upgrade you gave us

Dear Ms. A., We are delighted to know that you had an amazing experience in our beautiful property. Thank you for sharing your feedback and for choosing the Fairmont Royal Palm. We all look forward to welcoming you back among us. Kind regards, On behalf of Mr. Chadi Chemaly General Manager

calm and cool location, great property, well maintained, huge rooms, nice drive to reach the outskirts of the city

Customer review rating 4.5/5

P. R. Families - 14/04/2021 Confirmed reviews ALL

we had an excellent stay..! all the staffs were very helpful. Really good standard. Good breakfast. Particularly like to mention how cooperative and helpful was Mr. Rachid Moirjruf in the Restaurent, very nice gentleman , supportive and helped us a lot. one suggestion could be to increase the size of the additional beds supplied for the kids.

Dear Mr. P., I'm delighted to read that you had a wonderful stay and particularly appreciated the service. I will certainly share your comments with Rachid who will be very encouraged by your appreciation. Thank you for taking the time to share your feedback with us and for choosing the Fairmont Royal Palm. We look forward to welcoming you back in our beautiful property. Best regards, Chadi Chemaly General Manager

Awsome stay

Customer review rating 4.5/5

Soufiane N. Couples - 28/03/2021 Confirmed reviews ALL

There is pretty much nothing more I could say about the establishment, just amazing , the staff was very proficient the quality of the food was above my expectations. I highly recommend Fairmont hotels. Thnx Soufiane N.

Dear Mr. N., Thank you for your outstanding review, we very much appreciate your comments regarding your stay at the Fairmont Royal Palm Marrakech. It is always a pleasure to receive such a positive feedback. I will certainly share your comments with Miri who will be encouraged by your compliments. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future.Sincerely, Jaouad Sbihi Executive Assistant Manager

Amazing

Customer review rating 5.0/5

Amal B. Families - 25/03/2021 Confirmed reviews ALL

Just amazing hotel with an excellent service... We just as family enjoyed everything in the hotel( spa, tennis, the breakfast, the tea time, the farm,...).

Dear Mrs B., Thank you for your outstanding review and for taking the time to leave such positive feedback.We take great pride in delivering the best quality of service to our guests for them to enjoy a faultless experience, and I am so pleased we achieved this during your visit. I will be delighted to share your kind words regarding the exceptional service with my colleagues, and we all look forward to welcoming you back to stay with us again very soon.Sincerely, Jaouad Sbihi Executive Assistant Manager

Well located

Customer review rating 2.5/5

Soufian E. Families - 22/03/2021 Confirmed reviews ALL

Well located bad service and food was terrible thanks

Dear Mr E., Thank you for taking the time to tell us about your experience at the Fairmont Royal Palm Marrakech. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sbihi, Jaouad Executive Assistant Manager

Good hotel with nice facilities.

Customer review rating 4.0/5

S. Families - 07/03/2021 Confirmed reviews ALL

We had a nice stay with my family enjoying the warm pool for couple days as well as the jacuzzi in our suite. Having the golf course was also a plus as we played it twice in great and cooperative weather facing the beautiful snowy Atlas mountains. Unfortunately the COVID 19 restriction's did not allow us the use of all the restaurants. We were restricted to basically one dining facility outside of the pool snack bar and room service which was not adequate. I have to say that the staff at all levels have been outstanding, courteous, helpful and always forthcoming to help. I will return for sure.

Dear Mr Abdelmajid S., Thank you for taking the time to tell us about your experience at the Fairmont Royal Palm Marrakech. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sbihi, Jaouad Executive Assistant Manager

The best in town

Customer review rating 5.0/5

E. A. Families - 04/03/2021 Confirmed reviews ALL

Nice experience Huge room with Mountain View Delicious breakfast indeed

Dear Mrs E., Thank you for taking the time to review your experience. I am delighted to read that you enjoyed your stay in our resort, I will certainly share your comments with Chaimae who will be encouraged by your compliments. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Best regards, Sbihi Jaouad Executive Assistant Manager

amazing service

Customer review rating 4.5/5

C. Families - 02/03/2021 Confirmed reviews ALL

to be honest all was perfect, service to the resort, i think you shoul dreview the furniture and towels as they are very used up

Dear Mr C. Thank you for taking the time to review your experience regarding your stay at the Fairmont Royal Palm Marrakech! I am delighted to read that you enjoyed it and that you appreciated the service, we take great pride in delivering the best quality of service to our guests. However, we sincerely apologize that some of our furniture were not up to your expectations. We will certainly be sharing your comments with our department heads for improvements. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Best regards, Jaouad Sbihi Executive Assistant Manager

Great experience minus once little accident

Customer review rating 3.5/5

Ry Families - 17/11/2020 Confirmed reviews ALL

We had a great time. The hotel is extremely clean, friendly staff, very professional team. The food and services were to our satisfaction. The heated pool was perfect in November. One little accident, water pipe burst in our room, threw our plans off track. We were too tired getting to bed late from the move between rooms, didn't get the chance to experience the spa the next day. The hotel did upgrade our room due to the accident. Would have been a much more relaxing stay if it wasn't for that.

Dear Ms. Y., Thank you for taking the time to review your experience. I am glad to read that you enjoyed your stay and that you appreciated the food and the service. However, I would like to renew my apologies for the water pipe incident you had in your room. I sincerely hope you will have the chance to visit our Spa during your next visit. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Kind regards, Afif Salibi General Manager

Very good stay

Customer review rating 4.0/5

Anonymous Couples - 31/10/2020 Confirmed reviews ALL

One night to celebrate wedding anniversary

Dear valued guest, I am delighted to read that you had a wonderful stay with us. We are honored that you chose to celebrate such a special occasion at the Fairmont Royal Palm Marrakech. It is delightful to read that you have had an unforgettable experience. On behalf of the team, once again, A Happy wedding anniversary to you! We hope to have the pleasure to have you back in the near future and take part in more of your life's celebrations and milestones. Congratulations Afif Salibi General Manager

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