Fairmont Royal Palm Marrakech 5 stars

It was an excellent stay with a very professional team. We have especially appreciated Sofiane at the Welcome Area as he has facilitated our Stay.

Beautiful location and free kids club was a bonus

The staff are helpful and polite however it would help if more staff speak English more fluently and seek to clarify requests asked before carrying out the request.

My experience can never be forgotten " Embraced in the able arms of Monsieur Mohcine Ifakhkhara made our stay a memorable one. Not only was Mohcine always available but with ever-smiling expression. The family is indeed grateful to him. with Mohcine's hospitality you bet our return is guaranteed. Again, great location, fantastic stay and world Class hospitality.

I wasn't sure what to expect as the journey from Casablanca to Marakech seemed like forever, however upon driving through the gates of Fairmont I was pleasently surprised with the beauty of the layout and knew we had picked the right hotel. The facilities were first class and the staff were extremely friendly (big shout out to Mouchine, who was always there to help with whatever our team needed). The Golf course was amazing. Its difficult to find a negative to say about my Fairmont experience and I will surely stay there again.

On arrival it was disappointing to see that the rug and the sofa in the living room were stained and the floor had not been cleaned. After a few phone call the sofa and rug were changed. The cleaning standards for a 5 star Fairmont hotel were not what you’d expect. Appreciate there were restrictions in place due to covid, however there was o lot one restaurant open. For someone staying for 5 night that was very limiting and to go into the city it was at a cost of 700 round trip.

We stayed for 7 day with 2 adults and a 15 year old. A very long awaited vacation of 18months due to COVID pandemic. We booked a deluxe suite on half board basis which had Atlas mountain views. We had a fantastic 7 days stay the hotel and staff are outstanding the staff go above and beyond to make your stay one to remember. Nothing is ever to much for them and any request is sorted as soon as they possibly can. The whole hotel is maintained to a very high standards. The quality of food is amazing. The hotel views and surrounding area have outstanding views. A days stay here feels like a weeks holiday. We left feeling relaxed and revitalised. We look forward to returning again soon. My experience was such that i recommended to my brother and his family of 3 kids for a 10night stay, and he too had a fantastic time. The best in RAK..thank you Fairmont @ the royal PAlm

All the staff are very welcoming, friendly and helpful as much as they possibly can be. The hotel it’s self has an ambience of calmness and tranquility that we felt as a family albeit it was only a weekend stay.

Beyond memorable. Running as A high end resort should be!

Relaxing short stay for my family and myself. Friendly and professional staff.

This was our 2nd stay with the Fairmont Royal Palm and it lived up to all our expectations once again. The hotel is big sprawling property with a real resort feel away from all of the hustle and bustle of the Medina. The property is exceptionally well maintained. Excellent customer service; staff very friendly and all willing to go above and beyond. The main pool is great and caters for all ages. We stayed in an impeccable 2 bedroom villa with a pool which was perfect for our group. All Covid rules were meticulously followed which was very reassuring for us. We thoroughly enjoyed our stay and are definitely looking forward to returning again for our 3rd visit!!