Fairmont Royal Palm Marrakech 5 stars

Customer review rating (ALL Rating) 4.7/5 1,168 reviews

Fairmont Royal Palm Marrakech - Image 1
Fairmont Royal Palm Marrakech - Image 2
Fairmont Royal Palm Marrakech - Image 3
Fairmont Royal Palm Marrakech - Image 4

Description

Hotel extras

  • Sweeping views of the golf course and the Atlas Mountains

  • Family-friendly, hotel with an enchanting 500 sqm Kids' Club (complimentary)

  • Resident children aged 5 and under dine free when accompanied by their parents

  • 50% off dining for resident children aged 6-12 excluding In-Room Dining, Le Bar, and Pool Menu

  • An 18-hole golf course designed by renowned American Architect Cabell B. Robinson.

Our accommodation(s)

Book this hotel
Room 1

This 72 sqm room offers a refreshing terrace opening onto the golf course and Atlas mountain range, a magnificent bedroom with an integrated lounge and a luxurious marble bathroom. The decoration revisits traditional Moroccan & modern style.

  • Views:

    Golf view or Mountain view

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 72 m² / 775 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Web TV
  • 111'/282 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 72 m² / 775 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Golf view or Mountain view
  • Most of the accommodation: Terrace

Suite

Junior Suite Atlas View

This 86 sqm suite offers a spacious bedroom with a beautiful en suite bathroom and opens onto a lovely terrace with views on the golf course and the Atlas Moutains.

  • Views:

    Golf view or Mountain view

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 86 m² / 925 sq ft

Bedding

Joinable bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Deluxe Suite Garden View

Separate bedroom and living room. Painted in a bold deep-red color, the lounge area connects onto the gardens through a large terrace . Both spacious and functional, the beautiful bathroom is a shrine to Moroccan craftsmanship .

  • Views:

    Garden View

Max. number of persons
3
Area
From 126 m² / 1356 sq ft

Bedding

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Deluxe Suite Atlas View

Separate bedroom and living room. Comfort and elegance are essential words to describe this his luxurious suite of 126 ssm. The lounge area connects onto the outdoors through a large terrace with sweeping views of the golf course and Atlas Mountains.

  • Views:

    Golf view or Mountain view

Max. number of persons
4
Area
From 126 m² / 1356 sq ft

Bedding

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Family Suite, king size bed, views overlookingthe Golf and Atlas mountains

The Family Suite featuring 2 bedrooms, 2 bathrooms and 2 terraces has been specially designed to accommodate families. The 124 sqm suite opens directly onto an outdoor terrace with a view of the landscaped gardens.

  • Views:

    Garden View or Golf view or Mountain view

Max. number of persons
5
Area
From 124 m² / 1334 sq ft

Bedding

King size bed(s) x1

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Presidential Suite, king size beds, views overlooking the Golf and Atlas mountains

A large entrance leads into a large room divided into a lounge and an elegant dining room equipped with a glazed fireplace. Opens directly onto the golf course and the Atlas Mountains through a spacious terrace. and includes a Jacuzzi and a tanning deck.

  • Views:

    Golf view or Mountain view

Max. number of persons
5
Area
From 310 m² / 3336 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x4

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Nespresso machine
  • Studio/kitchenette
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Featuring a bedroom, bathroom and a lounge, the 214 sqm Penthouse Suite boasts a sumptuous roof terrace offering breathtaking views of the main pool, the mountain range and the hotels golf course, including a non-heated private plunge pool.

  • Views:

    Mountain view or Pool side

Max. number of persons
3
Area
From 214 m² / 2303 sq ft

Bedding

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

Fairmont Residences Golf View Villa

Set against the Cabell Robinson-designed golf course, this luxury villa offers elegance and serenity. Featuring a private pool, lush gardens, three master bedrooms with terraces, a kitchen; it blends Moroccan-inspired decor with modern sophistication

  • Views:

    Golf view

  • Most of the accommodation:

    Fireplace or Private Pool or Terrace

Max. number of persons
8
Area
From 1810 m² / 19482 sq ft

Bedding

Queen size bed(s) x2

King size bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Fairmont Royal Palm Marrakech

Km 12 Route D Amizmiz
BP2470 MARRAKECH
Morocco

GPS:31.51333, -8.0518

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 135 rooms
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 12 connecting rooms
  • 135 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Entertainment

  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 3 to 6 years
  • Childrens Club for 6 to 12 years
  • Outdoor playground for children
  • Play area

Well-being

Country Club Pool

  • Outside
  • On site

Main Pool

  • Outside
  • On site

Fairmont Spa Pool

  • Covered
  • On site

Fitness Centre Pool

  • Outside
  • On site

Fitness Centre

  • On site

Fairmont Spa

  • On site
  • Hammam
  • Sauna room
  • Solarium / UV
  • Massage

Sports and leisure

Table tennis

  • Nearby

Jogging track

  • On site

Squash court Additional charge

  • Nearby

Gymnastics course Additional charge

  • On site

Squash court

  • On site

Bodybuilding equipment/Gym

  • On site

Golf Additional charge

  • On site
  • Golf course 18 holes

Bodybuilding equipment/Gym

  • Nearby

Gym Additional charge

  • On site

Golf Additional charge

  • Nearby
  • Golf course 18 holes

Tennis Additional charge

  • On site
  • On site
  • Outdoor parking
  • Private
  • 50 parking spaces
  • Parking opened 24/7
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking
  • Electric car recharging units 3,7 kVA
  • Electric car recharging units 7 kVA

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Parking with security service

L’Olivier offers a refreshing Mediterranean dining experience by the pool, with light contemporary cuisine, fresh flavours and stunning views of the golf course and Atlas Mountains, perfect for a leisurely lunch.

With its beautiful zellij tiles and hand-painted ceilings, Al Aïn offers a warm and inviting setting where refined Moroccan and Lebanese cuisine meets authentic Oriental flavours, creating a memorable dining experience.

Enjoy a moment of well-being in one of our swimming pools.

The Fitness Centre offers the latest equipment and the best sports facilities, as well as an indoor swimming pool. All levels are welcome, from beginners to advanced, for both private and individual classes with specialised coaches.

Designed like a modern Riad, Le Spa is a 3,500 m² haven of well-being and bliss where guests are invited to indulge in an a relaxing sensorial experience inspired by local traditions, delivering a world-class exprtise and personalized experiences.

Our team handles all the details, including the design of the venue, the menu and the cake, so that your happy day will be stress free for you and your guests, all you have to do is relax in our spa and seize the tranquility of the place.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,168 reviews

Customer review rating 4.0/5

Martine H. Friends - Confirmed reviews ALL

Dear Mrs. H., Thank you for sharing your feedback with us. We are delighted to know that you enjoyed your stay and that our friendly team contributed positively to your experience. Your kind words are truly appreciated. At the same time, we sincerely apologize for the inconvenience you experienced with the water temperature regulation and the bathroom lighting. Please rest assured that your comments have been shared with our Engineering team for review, as guest comfort is one of our highest priorities. We greatly appreciate your valuable feedback, as it helps us identify areas where we can improve. We hope to have the pleasure of welcoming you back to Fairmont Royal Palm Marrakech and providing you with an even more seamless experience in the future.

Customer review rating 4.5/5

Sachar K. Families - Confirmed reviews ALL

Dear Mrs. K., Thank you for choosing Fairmont Royal Palm Marrakech once again and for sharing your feedback. We are delighted to know that you had another wonderful stay with us and that the tennis coaching team contributed so positively to your experience. We also appreciate your remark regarding the recognition of your loyalty. Returning guests such as yourself are very important to us, and we regret that this was not acknowledged more personally upon your arrival. Your feedback has been shared with our team as we continuously strive to enhance the guest experience. We look forward to welcoming you back at Fairmont Royal Palm Marrakech for a fourth visit in the near future.

Customer review rating 4.0/5

Kenneth M. Families - Confirmed reviews ALL

Dear Mr. M., Thank you for taking the time to share your detailed feedback. We are delighted to know that you enjoyed your stay overall and appreciated our facilities, including the room, pool, gym, spa, and the general atmosphere of the resort. At the same time, we are genuinely sorry that our culinary offerings did not meet your expectations. We strive to provide memorable dining experiences that reflect both international standards and the richness of local flavors, and we regret that this was not your impression during your visit. Your comments have been shared with our culinary team, as feedback such as yours is invaluable in helping us continually improve. We truly appreciate your observations and hope to have the opportunity to welcome you back at Fairmont Royal Palm Marrakech in the future and provide an experience that exceeds your expectations in every aspect.

Customer review rating 4.5/5

John P. W. Families - Confirmed reviews ALL

Dear Mr. W. , Thank you very much for your kind review. We are delighted to know that you had such a wonderful stay and enjoyed our tennis and golf facilities, swimming pools, comfortable accommodations, and the attentive service delivered by our team. Your generous feedback is truly appreciated and will be shared with our colleagues, who will be pleased to know they contributed to making your experience memorable. We look forward to welcoming you back to Fairmont Royal Palm Marrakech for another exceptional stay in the near future.

Customer review rating 4.0/5

Carl M. Families - Confirmed reviews ALL

Dear Mr. M., Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed the comfort of your accommodation, the heated pool, and the overall atmosphere of the resort. We also appreciate your observations, which have been carefully noted and shared with the relevant teams as part of our ongoing commitment to enhancing the guest experience. Guest feedback is invaluable in helping us continuously improve our services and facilities. We sincerely hope to have the pleasure of welcoming you back to Fairmont Royal Palm Marrakech for another memorable stay.

Dear Mrs. K., Thank you for choosing Fairmont Royal Palm Marrakech once again and for sharing your feedback. We are delighted to know that you had another wonderful stay with us and that the tennis coaching team contributed so positively to your experience. We also appreciate your remark regarding the recognition of your loyalty. Returning guests such as yourself are very important to us, and we regret that this was not acknowledged more personally upon your arrival. Your feedback has been shared with our team as we continuously strive to enhance the guest experience. We look forward to welcoming you back at Fairmont Royal Palm Marrakech for a fourth visit in the near future.

Customer review rating 4.0/5

Kenneth M. Families - Confirmed reviews ALL

Overall we had a wonderful stay at the Fairmont Royal Hotel in Marrakesh. Stunning hotel and great facilities (room, pool, gym, spa etc.). Only disappointing feature was the food served in restaurants across the property. We tried all restaurants and had everything from bar food, to local Marrocan/Lebanese, Italian and pool snacks. One common denominator was lack of flavor. The food was not directly bad, but everything just seemed bland. Having stayed at several high end hotels in Marrakesh and eaten in many local restaurants, we are used to Moroccan food bursting with spices and flavor. Not the case at the Fairmont. The last 3 days of our visit we ate outside the property.

Dear Mr. M., Thank you for taking the time to share your detailed feedback. We are delighted to know that you enjoyed your stay overall and appreciated our facilities, including the room, pool, gym, spa, and the general atmosphere of the resort. At the same time, we are genuinely sorry that our culinary offerings did not meet your expectations. We strive to provide memorable dining experiences that reflect both international standards and the richness of local flavors, and we regret that this was not your impression during your visit. Your comments have been shared with our culinary team, as feedback such as yours is invaluable in helping us continually improve. We truly appreciate your observations and hope to have the opportunity to welcome you back at Fairmont Royal Palm Marrakech in the future and provide an experience that exceeds your expectations in every aspect.

Customer review rating 4.5/5

John P. W. Families - Confirmed reviews ALL

Really great trip enjoying the tennis, golf, swimming and great room as well as fantastic service

Dear Mr. W. , Thank you very much for your kind review. We are delighted to know that you had such a wonderful stay and enjoyed our tennis and golf facilities, swimming pools, comfortable accommodations, and the attentive service delivered by our team. Your generous feedback is truly appreciated and will be shared with our colleagues, who will be pleased to know they contributed to making your experience memorable. We look forward to welcoming you back to Fairmont Royal Palm Marrakech for another exceptional stay in the near future.

Customer review rating 4.0/5

Carl M. Families - Confirmed reviews ALL

Accommodation was wonderful, utilities and overall experience was good. Swimming pool was heated and fantastic. Overall ambience was also great. However, service at the restaurants was very slow and certain activities such as paddle, we felt were expensive given the price of the hotel.

Dear Mr. M., Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed the comfort of your accommodation, the heated pool, and the overall atmosphere of the resort. We also appreciate your observations, which have been carefully noted and shared with the relevant teams as part of our ongoing commitment to enhancing the guest experience. Guest feedback is invaluable in helping us continuously improve our services and facilities. We sincerely hope to have the pleasure of welcoming you back to Fairmont Royal Palm Marrakech for another memorable stay.

Customer review rating 1.5/5

Lisa M. Couples - Confirmed reviews ALL

Disappointed on arrival with slow check in and tour, and getting baggage to room. Lots of flies and wasps around all lunch areas , drinks made by one bar man and cocktails not up to standard they should be, gin glasses brought instead of wine glasses, extremely slow service in restaurants, no cutlery given with food, tour guide booked through hotel was wrong time and then cut us short, and not the most pleasant experience of the city. Spa was nice and massage very good. Overall service at the hotel was not good, and for the standard a Fairmont should be the staff were not up to the level they should be.

Dear Mrs. M., Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience did not fully meet your expectations. While we are pleased that you enjoyed the spa experience and appreciated the quality of your massage, we regret that several aspects of your stay impacted your overall impression. Providing attentive, seamless, and personalized service is at the heart of what we strive to deliver, and we are sorry that this was not reflected consistently throughout your visit. Please rest assured that your comments have been carefully noted and shared with the relevant teams, as they are invaluable in helping us improve the guest experience. We appreciate your candid feedback and hope to have the opportunity to welcome you back in the future for a stay that better reflects the standards we aim to uphold.

Customer review rating 3.5/5

Annabel A. Families - Confirmed reviews ALL

Some great points but some not so great. Cleanliness in room not so good. Too many people reserving sun beds around pool so we couldn’t get one even at 9.30am, this happened every day so we just used adult pool.

Customer review rating 5.0/5

Mahesh M. Couples - Confirmed reviews ALL

So so nice, we were made to feel like royalty. The food, the ambience and service - all incredible. We will definitely be back!

Dear Mr. M., Thank you so much for your wonderful feedback. We are truly delighted to know that you felt so well cared for throughout your stay. Your kind words about our food, service, and overall atmosphere mean a great deal to us. It was a pleasure to welcome you, and we are honored that your experience was such a memorable one. We look forward to welcoming you back to Fairmont Royal Palm Marrakech for another exceptional stay in the near future.

Customer review rating 5.0/5

Satvinder K. Families - Confirmed reviews ALL

The hotel far exceeded our expectations, everything was superb. The facilities were great and the staff extremely helpful.

Dear Mr. K., Thank you very much for your wonderful review! We are absolutely delighted to hear that your experience with us exceeded your expectations and that everything contributed to such an enjoyable stay. It is especially rewarding to know that you appreciated our facilities and found our team extremely helpful and attentive throughout your visit. Your kind words mean a great deal to us and serve as a great motivation for our entire team to continue delivering the highest standards of hospitality and service. We truly appreciate you taking the time to share your positive experience and hope to have the pleasure of welcoming you back at Fairmont Royal Palm Marrakech the near future for another exceptional and memorable stay.

Customer review rating 4.5/5

Angela P. Families - Confirmed reviews ALL

Lovely resort. Attentive staff. All requests were dealt with.

Dear Mrs. P., Thank you for your lovely review and excellent rating! We are delighted to hear that you enjoyed our resort and appreciated the attentiveness of our team. It is especially rewarding to know that all your requests were handled to your satisfaction. We look forward to welcoming you back at Fairmont Royal Palm Marrakech for another wonderful stay!

Customer review rating 4.5/5

David R. H. Families - Confirmed reviews ALL

It’s a great hotel - very nice and spacious rooms, good restaurants, first class breakfast buffet, perfect swimming pool for smaller kids (max depth 1.2m), good gym and tennis courts, and friendly and helpful staff throughout

Dear Mr. H., Thank you very much for your wonderful review and for your excellent rating! We are delighted to hear that you enjoyed our spacious rooms, restaurants, first-class breakfast buffet, and swimming facilities. Your kind words mean a lot to our team and motivate us to continue providing memorable experiences for our guests. We look forward to welcoming you back for another enjoyable stay at Fairmont Royal palm Marrakech!

Customer review rating 4.0/5

Gary P. T. Families - Confirmed reviews ALL

it is not often I arrive at a hotel and I am immediately impressed, but from day 1 our experience was absolutely superb. Our room was stunning and immaculate, but the over-riding experience was the quality of the staff, as they couldn't be more attentive and helpful, they are the main reason we will be coming back.

Dear Mr. T., Thank you very much for sharing such wonderful feedback following your stay with us. We are truly delighted to know that your experience exceeded expectations from the very first day and that you were impressed by the quality of our accommodation and the exceptional service provided by our team. It is particularly rewarding to hear your kind comments about the cleanliness and presentation of your room, as well as the attentiveness, professionalism, and helpfulness of our staff. Providing genuine hospitality and ensuring that every guest feels welcomed, valued, and well cared for are at the heart of our commitment to excellence. Your recognition of our team is especially meaningful, as our colleagues strive every day to create memorable experiences through their dedication and personal attention. Knowing that their service has inspired you to return is the greatest compliment we could receive. Thank you once again for your generous words and for choosing to stay with us. We sincerely look forward to welcoming you back at Fairmont Royal Palm Marrakech and providing you with another outstanding and memorable experience.

Customer review rating 2.0/5

Susan J. G. Families - Confirmed reviews ALL

The hotel is aesthetically pleasing with well kept grounds and spacious rooms. However the pool is too cold to enjoy swimming and the only two restaurants for evening dining limit opportunities for enjoying evenings at the hotel. Apart from the breakfast the food is poor.

Dear Mr. G., Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the beauty of our hotel, the well-maintained grounds, and the spacious rooms. However, we are sorry to learn that the pool temperature, limited evening dining options, and food quality did not fully meet your expectations. Your comments are very important to us, and we will share them with the relevant teams as we continuously strive to improve our guests’ experience. We appreciate your honest feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Customer review rating 4.0/5

Caroline S. L. H. Couples - Confirmed reviews ALL

Overall our visit was wonderful. Our room was fantastic, the breakfast was amazing and most of the staff were attentive, kind and incredibly helpful. All the breakfast staff were amazing and the service was excellent. Our room was huge, clean and beautifully kept during our stay. Overall our trip was really good. The only area which stops my overall rating being a 10 was the outdoor pool area and the pool staff. Around the world, we have stayed at several branches of The Four Seasons, the One and Only, Raffles, Mandarin Oriental etc and this was our first visit to a Fairmont. I have never before stayed anywhere where a cool box of bottled water has not been provided. This is a huge error on the Fairmonts part. Complimentary water is a must in my view and when I asked for some water, I was told that I had to buy it. In addition to this, the pool staff rarely came round to see if we wanted anything to eat or drink. There was no mechanism to attract their attention (the Mandarin Oriental has a button to press to attract staff - a very good idea). I wouldn't have minded using an App, anything to be able to order something. As a consequence our bill for extras was very modest and I do not feel that we received the level of service from the pool area compared to the rest of the resort.

Dear Mrs. H., Thank you for sharing such detailed feedback following your stay at Fairmont Royal Palm Marrakech. We are delighted to hear that you enjoyed the comfort of your room, our breakfast experience, and the attentive service provided by our team. However, we sincerely regret that your experience around the outdoor pool did not reflect the high standards you rightly expected. We appreciate your comments regarding the availability of drinking water and the attentiveness of our pool team. Your suggestions are valuable, and we will share them with the relevant departments as we continuously strive to enhance our guests’ experience. Please accept our apologies for the shortcomings you encountered in this area. We are grateful for your feedback, which helps us identify opportunities for improvement, and we hope to have the pleasure of welcoming you back for an even more exceptional stay.

Customer review rating 5.0/5

Donna W. Couples - Confirmed reviews ALL

I have stayed here several times and again my stay was wonderful. The staff are just so helpful and attentive.

Dear Mrs.W., Thank you for your continued loyalty and for sharing your lovely feedback! We’re delighted to hear that you had another wonderful stay with us. Your kind words about our team’s helpfulness and attentiveness mean a great deal to us. We truly appreciate your trust and look forward to welcoming you back for many more memorable stays!

Customer review rating 4.5/5

Anthony M. J. Families - Confirmed reviews ALL

From start to finish we received first class , friendly service - a very relaxed vibe.

Dear Mr. J., Thank you so much for your kind words! We’re delighted to hear that you enjoyed our friendly, first-class service and relaxed atmosphere. It was a pleasure having you with us, and we look forward to welcoming you back for another memorable experience!

Customer review rating 5.0/5

Joanne C. Couples - Confirmed reviews ALL

Exceptional from the moment we walked in to the time we left. We will definitely be coming again and recommending it to our friends and family. What a lovely surprise the upgrade of room was, we really did appreciate it, thank you. All members of staff were so friendly and it came across they all loved their jobs. A special mention to the poolside gentleman, (sorry forgot his name he has a 12 year old son), he was very friendly and engaging. Also a very special mention to Iliass in the Italian Restaurant he went above and beyond at all times with his service, his friendliness and his attention to detail, he is a credit to your hotel. Thank you we really did enjoy our stay with you.

Dear Mr. C., Thank you very much for taking the time to share such wonderful feedback following your recent stay at Fairmont Marrakesh. We are absolutely delighted to hear that your experience was exceptional from the moment you arrived until your departure. It is particularly rewarding to know that you appreciated the room upgrade and that this added a special touch to your stay. Your kind words about our team are truly appreciated. We are pleased to hear that their friendliness and passion for hospitality made such a positive impression on you. We will be sure to share your lovely comments with our poolside colleague, as well as with Iliass from our Italian Restaurant. Iliass will be especially delighted to know that his attentive service, genuine friendliness, and attention to detail made your experience so memorable. Your recognition is a wonderful encouragement to him and the entire team. Thank you once again for your kind recommendation and for choosing Fairmont Marrakesh. It was a pleasure to have you with us, and we very much look forward to welcoming you back for another memorable stay in the near future.

Customer review rating 5.0/5

Abdul C. Couples - Confirmed reviews ALL

we were looked after like royalty with nothing being too much trouble. The staff were always checking that we had whatever we needed and went out of their way to ensure we had the best stay.

Dear Mr. C., Thank you so much for your wonderful review! We are absolutely thrilled to hear that you felt looked after like royalty during your stay with us at Fairmont Royal Palm Marrakech. Our team takes great pride in going above and beyond to ensure every detail is taken care of, so knowing that nothing was too much trouble for you truly means the world to us. We cannot wait to welcome you back for another exceptional stay under the Marrakech sun! Warm regards,

Customer review rating 5.0/5

Jake K. Couples - Confirmed reviews ALL

Fantastic service and attention to detail all throughout the stay!

Dear Mr. k., Thank you very much for your wonderful feedback! We are delighted to hear that you appreciated the service and attention to detail throughout your stay. Your kind words mean a great deal to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back to Fairmont Royal Palm Marrakech for another memorable stay!

Customer review rating 3.5/5

Sedat I. Families - Confirmed reviews ALL

Overall we had a good experience, but some areas require a refresh and the service while friendly was very slow. Unfortunately this was the biggest issue as we often needed to ask the service multiple times and it lacked being proactive. Moreover, it would be great if the restaurants also opened earlier in the evening.

Dear Mr. I., Thank you for taking the time to share your feedback following your stay at Fairmont Royal Palm Marrakech. We are pleased to hear that you had an overall good experience and appreciated the friendliness of our team. However, we sincerely regret that the pace of service did not meet your expectations and that you had to follow up on your requests multiple times. We understand how important prompt, attentive, and proactive service is to an enjoyable stay, and we apologize for the inconvenience this caused. We also appreciate your comments regarding the areas that would benefit from refreshing, as well as the restaurant opening times. Your feedback is valuable and will be shared with the relevant teams as we continuously strive to enhance our guests’ experiences. Thank you again for your constructive comments. We hope to have the pleasure of welcoming you back and providing you with a smoother and more satisfying experience on your next visit.

Customer review rating 4.5/5

Daniel H. Families - Confirmed reviews ALL

Very nice location with a great view on the golf course and nice lights in the evening. Food was ok, building maintenance could be better.

Dear Mr. H., Thank you very much for choosing Fairmont Royal Palm Marrakech and for taking the time to share your feedback with us. We are delighted to know that you enjoyed our beautiful location, the views over the golf course, and the evening atmosphere. We truly appreciate your positive comments and are pleased that you had an overall enjoyable stay. We have also taken note of your comments regarding the food and building maintenance, as your feedback is valuable in helping us continuously improve our guests’ experience. It was a pleasure having you with us, and we sincerely look forward to welcoming you back to Fairmont Royal Palm Marrakech for an even more memorable stay.

Other web-users rate our hotel

  • 285 reviews 8.5/10 Location
  • 390 reviews 8.9/10 Room
  • 892 reviews 9/10 Service
  • 293 reviews 9.6/10 Vibe
  • 288 reviews 9.1/10 Amenities
  • 192 reviews 9.4/10 Comfort
  • 113 reviews 8.3/10 Breakfast
  • 75 reviews 7.1/10 Cleanliness

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Marrakech Hotels