Fairmont Royal Palm Marrakech 5 stars

Customer review rating (ALL Rating) 4.7/5 1,069 reviews

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Description

Hotel extras

  • Sweeping views of the golf course and the Atlas Mountains

  • Family-friendly, hotel with an enchanting 500 sqm Kids' Club (complimentary)

  • Children under 5 years old eat complimentary at the restaurants.

  • 50% off on dining options for children aged 6-12, not applicable for the In-Room Dining menu.

  • An 18-hole golf course designed by renowned American Architect Cabell B. Robinson.

Our accommodation(s)

Hotel location

Fairmont Royal Palm Marrakech

Km 12 Route D Amizmiz
BP2470 MARRAKECH
Morocco

GPS:31.51333, -8.0518

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,069 reviews

Customer review rating 4.5/5

Paul C. Couples - Confirmed reviews ALL

A 4 night relaxation trip with no sightseeing as one of us was post knee surgery. The Italian restaurant and the bar including the singer and DJ - everything outstanding. Breakfast first class too. The special Ramadan evening at the other restaurant was less so. The service is generally spot on throughout the hotel. The team is friendly, reliable, responsible and hardworking.

Customer review rating 4.0/5

Oliver S. Families - Confirmed reviews ALL

We had a great stay in the hotel, we loved the facilities and, travelling with a toddler, were really happy with the variety of options in both eateries and entertainment. The pool(s) are amazing and heated to a lovely temperature that made spending hours in there with a little one a pleasurable experience. During our stay there was a major storm that caused disruption to the hotel in terms of the pools being unavailable and some restaurants being damaged. Clearly this isn’t the hotel’s fault and they seemed to be working hard to fix the issues as quickly as possible. We felt the communication from the hotel could have been better during this time as we weren’t clear on what steps were being taken, how quickly issues were likely to be resolved or what alternative arrangements had been put in place. Overall though we really enjoyed our stay and will likely come back again.

Customer review rating 4.5/5

Nicholas P. B. Couples - Confirmed reviews ALL

We stayed 7 nights following a strong recommendation from a family member and enjoyed every minute. The staff were a big part of that with high standards of courtesy and respect, together with a cheerful demeanour at all times.

Dear Mr. B., We greatly appreciate your feedback and are delighted to hear that you had a memorable stay with us. It’s wonderful to know that our team’s attentiveness and professionalism contributed to your enjoyment. Your kind words will be shared with our staff, who will be thrilled by your recognition. We look forward to welcoming you again soon for another exceptional experience. Warm regards, Guest Experience Team

Customer review rating 0.5/5

Anudeep J. Friends - Confirmed reviews ALL

Wasted hours of our time with front desk and hotel management on trying to get them honor hotel vouchers and Amex breakfasts. Complete waste of time. Manager was NOT receptive to our needs. We were 6 people in 3 rooms.

Customer review rating 5.0/5

Rasmia A. A. Friends - Confirmed reviews ALL

Miri and his team were outstanding We had a few technical glitches which were attended to Rooms were comfortable would recommend accessible charging stations in the rooms As well as coffee and tea

Dear Ms. A., Thank you for taking the time to share your experience with us. We’re thrilled that Miri and the team could make such a positive impact during your stay and that you found your room comfortable. We truly appreciate your suggestions regarding accessible charging stations and in-room coffee and tea—they’re very helpful as we look for ways to make every stay even better. It’s always wonderful to hear feedback like yours, and we can’t wait to welcome you back for another memorable visit! Warm regards, Guest Experience Team

Other web-users rate our hotel

  • 274 reviews 8.6/10 Location
  • 369 reviews 8.9/10 Room
  • 825 reviews 8.9/10 Service
  • 306 reviews 7.3/10 Food
  • 276 reviews 9/10 Amenities
  • 248 reviews 9.7/10 Vibe
  • 174 reviews 8.9/10 Comfort
  • 135 reviews 8.5/10 Pool

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