Mövenpick Casablanca

Dear Mr. Omar, We would like to express our gratitude for the comment you made about your recent visit to Movenpick hotel Casablanca. We are pleased to hear that you had a very good time at the hotel, and that you enjoyed the excellent service provided by our team during your stay with us. Moreover, we are glad to see that you appreciated the professionalism and the courtesy of all members of our team mainly our heartist Latifa. They make extra effort to ensure that every customer is happy. Our goal is to guarantee that all our guests leave with beautiful memories. Again, we thank you for this very kind review and for availing our property. In the meantime, we look forward to serving you again in the future. Kind Regards, Amr Kallini General Manager

Monsieur Al S., Nous vous remercions pour vos commentaires suite à votre séjour à Mövenpick Casablanca. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Dear matthew w., Thank you for taking the time to tell us about your experience at the Mövenpick Casablanca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Mr. Vwrogerw, We would like to express our gratitude for the comment you made about your visit to Movenpick hotel Casablanca. In fact, we are pleased to hear that you appreciated the professionalism and the courtesy of our team especially the Roof Top team. They make extra effort to ensure that every customer is happy. Our goal is to guarantee that all our guests leave with beautiful memories. On the other hand, your comment as regard the reception staff was conveyed to our front office manager in order to undertake training sessions for recalling our standards of greeting especially for the new employees. Again, we thank you for this very kind review and for availing our property. In the meantime, we look forward to serving you again in the future. Amr Kallini General Manager

Dear Daniel B, We would like to express our gratitude for the comment you made about your visit to Movenpick hotel Casablanca. We are pleased to hear that you had a good time in our property, and that you appreciated the incredible and the autentic food served at The 16ème. Besides, we are glad to learn your comment for the professionalism and the courtesy of our team, they make extra effort to ensure that every customer is happy. Our goal is to guarantee that all our guests leave with beautiful memories. Again, we thank you for this very kind review and for availing our property. In the meantime, we look forward to serving you again in the future. Amr Kallini General Manager