Mövenpick Casablanca 5 stars

Customer review rating (ALL Rating) 4.4/5 1,177 reviews

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Description

Hotel extras

  • Within the business district close to the Medina

  • Modern and contemporary design

  • Exclusive hotel car parking available

  • Large variety of reception and meeting spaces

  • Luxury rooftop outdoor swimming pool & spa

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mövenpick Casablanca

Rond Point Hassan II Casablanca
20070 CASABLANCA
Morocco

GPS:33.583635, -7.623772

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,177 reviews

Customer review rating 2.0/5

Saumya M. K. Business - Confirmed reviews ALL

Dear Saumya M. K., Thank you for your feedback. I am sincerely sorry to learn that your experience did not meet your expectations. Please be assured that we take cleanliness and pest control very seriously, and I apologize for the incidents you encountered during your stay. Additionally, I regret any discomfort caused by our staff's actions, as this is not reflective of our standards. Your comments will be reviewed with our team to improve our services. Goodbye and best regards, Mövenpick Casablanca

Customer review rating 4.0/5

Ahmad M. A. A. Solo - Confirmed reviews ALL

Dear Ahmad M. A. A., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found your experience comfortable and that our staff, particularly Ms. Rashidah, contributed positively to your visit. Your feedback is greatly appreciated. Best regards, Mövenpick Casablanca

Customer review rating 1.5/5

David R. W. Business - Confirmed reviews ALL

Dear David R. W., Thank you for taking the time to share your feedback regarding your recent experience at Mövenpick Casablanca. I sincerely regret to learn about the challenges you faced during your stay, particularly concerning the readiness of your room and the issues with your luggage. It is our priority to ensure that all guests have a seamless check-in experience, and I apologize for not meeting your expectations in this regard. I understand that being placed in a temporary room was not ideal, and I appreciate your patience during this transition. I am also sorry to hear about the inconvenience you faced in retrieving your suitcase and the difficulty in contacting our duty manager. This is certainly not the level of service we strive to provide. Regarding the billing, it is our policy to charge for the room type occupied, and I regret any misunderstanding this may have caused. We value your comments and will use them to improve our service. Thank you once again for your feedback. Best regards, Mövenpick Casablanca

Customer review rating 2.5/5

Laimonas R. Friends - Confirmed reviews ALL

Dear Laimonas R., Thank you for sharing your feedback regarding your recent stay. I regret to hear that you found the accommodations and amenities lacking. We appreciate your comments on breakfast and the recognition of loyalty status, which will be reviewed for improvement. Goodbye, Mövenpick Casablanca

Customer review rating 5.0/5

Ismael S. M. Friends - Confirmed reviews ALL

Dear Ismael S. M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the comfort of your room, the tranquility of our surroundings, and our breakfast offerings. It would be a pleasure to welcome you back in the future. Best regards, Mövenpick Casablanca

Other web-users rate our hotel

  • 289 reviews 9.4/10 Location
  • 742 reviews 7.6/10 Room
  • 1,286 reviews 9.4/10 Service
  • 21 reviews 7.8/10 WiFi
  • 444 reviews 8.5/10 Breakfast
  • 438 reviews 8.3/10 Cleanliness
  • 241 reviews 7.1/10 Comfort
  • 159 reviews 5.7/10 Amenities

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