ibis Casa-Voyageurs Hotel 3 stars

TripAdvisor rating 4.0/5 235 reviews
ibis Casa-Voyageurs
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+ 22 Services
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Room 1

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Hotel extras

  • Do a spot of shopping at the Tachfine Center, 5 minutes away on foot

  • Take a tour of the city: the Casa Voyageurs tram stop is in front of the hotel

  • If you want to party, the Ain Diab corniche is 15 minutes away: pubs, restaurants, bars, etc.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Casa-Voyageurs

Place De La Gare Casavoyageurs
Avenue Ba Hmad
20500
casablanca
morocco

Check-in from 14h00

Check out up to 12h00

  • M DINA BUS :  

  • TRAM CASA VOYAGEURS :  

  • By plane

    MOHAMED V At 34km / 21.13 miles

  • By car

    AUTOROUTE DU MAROC At 2.1km / 1.3 miles

  • By train

    CASA VOYAGEURS At 0.3km / 0.19 miles

  • By train

    CASA VOYAGEURS At 0.1km / 0.06 miles

GPS :33.5902, -7.5909

Our accommodations

With a contemporary design, the Sweet Room by ibis is a real living space adapted to all your requirements. Choose from our two types of comfortable rooms, which have the all equipment you need to rest and relax

Sweet Room by ibis with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Views: City side, Courtyard side *

* Subject to availability

  • Business Desk
  • Direct dial telephone

Sweet Room by ibis with twin beds

  • Max. number of persons: 2
  • Area: From 17
  • Views: Courtyard side, City side *

* Subject to availability

  • Business Desk
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

WOK AND CO

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Try a bit of everything. Food from all over the world in a contemporary setting. Choose your ingredients to create your own menu: everything is cooked in a wok right in front of you

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

No matter what the time of day or night, the ibis bar the perfect place to organize meetings or relax, serving snacks, quick dishes, soups and drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 49

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
ibis Casa-Voyageurs

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

925 reviews

tripadvisor

TripAdvisor Rating 4.0/5

235 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Quiet

Customer review rating 4.0/5

Soufiane Friends - 26/11/2019 Confirmed reviews ALL

The experience was great knowing it wasn't my first time at ibis

Dear Mr. L., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very helpful staff

Customer review rating 4.0/5

Mark Business - 21/11/2019 Confirmed reviews ALL

As soon as I left on my voyage to Casa I noticed the wheels on my suitcase were not spinning. When waiting to check in at the Ibis, I asked a member of the maintenance staff who happened to be in the lobby if he had some WD-40 or a similar lubrcating product to help with my suitcase problem. He immediately asked to see my suitcase and, after studying for a moment, figured out it didn't need lubricant and that each wheel could be disassembled. He asked me to finish checking in and within 5 minutes was at my door with the tools he needed. At one point he had to leave to find a different sized screwdriver. Within 10 minutes he had disassembled, cleaned and refitted each wheel on my suitcase. It has been working like new since then. I wish I had the staff member's name. He merits some kind of commendation for his friendliness and dedication to customer service!

excellente

Customer review rating 4.0/5

Mohamed Couples - 21/11/2019 Confirmed reviews ALL

.

Customer review rating 4.0/5

Colin D. Friends - 20/11/2019 Confirmed reviews ALL

Like the curate's egg - good in parts. Restaurant food good, but too often items were off the menu Room/bathroom fine except my pillow was like a bag of cement. Could not use the bar because of the smoke -my friends had the same problem. We reverted to the restaurant for a beer (which was somewhat expensive)

Customer review rating 4.0/5

Anonymous Families - 12/11/2019 Confirmed reviews ALL

+ Great price/value relationship + Terrific location for those making train connections + Staff was courteous and accommodating - Windows toward the train station admitted too much noise when open - Bathrooms insufficiently stocked with toiletries and towels

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding le Club Accorhotels, we remain at your disposal for any query or for any question. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good transit hotel

TripAdvisor rating 4.0/5

Weilee L Couples - 10/11/2019 TripAdvisor review

Clean modern hotel next to Casa Voyageurs train station. Very convenient for one night stay as we were coming by train from Marrakech and then taking the train to the airport the next day. Easy to get a quick meal in one of the nearby shops. Tram stop at the square in front if you want to go to other parts of Casablanca. Room & bathroom on the small side but adequate since not spending much time there. Comfortable bed.

Comfortable

Customer review rating 4.0/5

Lauren Families - 02/11/2019 Confirmed reviews ALL

Comfortable stay good selection of food at breakfast. Room smelt funny though.

Retired Certified Travel Consultant

Customer review rating 4.0/5

Bsg Solo - 25/10/2019 Confirmed reviews ALL

The staff was very nice, friendly, and accommodating. I loved my bed, and the hotpot... It really is a jem of a hotel for the price, and proximity to the train. The buffet breakfast was also very good. I would highly recommend this property for the location to the train..

Dear Mrs. G., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

New definition of Small

Customer review rating 4.0/5

M. C. Couples - 19/10/2019 Confirmed reviews ALL

Great location next to train station but I have seen walk in closets bigger than the rooms. That said the rooms were efficient and nice. Great for an overnight stay at the train station. I booked it because we had an early departure for the airport and was told breakfast was available from 4 am on. That was a lie to get us to book, breakfast starts at 6 am. Came out of our room at 5:15 and found power had been cut to elevator and had to walk down very dim stairs to get to lobby. No excuse for not having 24 hour elevator service, they tried to blame it on the electric utility but everything else had power so bs, just cheap. Great hotel for train transfer but avoid for all else. Our bathroom at our riad in Fes was bigger than the whole room

Dear Mr. C., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like to inform you that as per the Ibis brand standard the rooms have the same size which is 18m². We do also assure you that the elevators were really out of order due to an electrical power cut in the neighborhood and it took longer for them to walk again. We are sincerely sorry for the inconvenience this may have caused you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope to welcome you again so that we can offer you two full meals and two buffet breakfasts at any time. Sincerely,

Great location

Customer review rating 4.0/5

Anand R. Couples - 17/10/2019 Confirmed reviews ALL

Overall great. Location and value was a good choice.

Dear Mr. R., Thank you for the great feedback of your recent holiday experience at our Ibis Casa Voyageurs. Guest satisfaction is our number one goal and there is nothing better than achieving that. We are happy that our hotel and staff were able to meet all your needs during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

correspond a mes attentes

Customer review rating 4.0/5

Vdg E. Friends - 16/10/2019 Confirmed reviews ALL

personnel très compètent !!!!!

Dear Mr. V., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was amazing!

Customer review rating 4.0/5

Ms V. M. Solo - 14/10/2019 Confirmed reviews ALL

Imane was just simply wonderful! Nothing was too much for her. She made me feel at home and safe! She a real asset to your hotel!!!

Very Good Service

Customer review rating 4.0/5

L. E. H. Solo - 13/10/2019 Confirmed reviews ALL

Very near train station that connect to major cities in Morocco.

GREAT

Customer review rating 4.0/5

Ragragui Y. Solo - 12/10/2019 Confirmed reviews ALL

IT WAS A SHORT WONDERFUL STAY

Comfortable room but disagreeable and difficult check in.

Customer review rating 4.0/5

Matthew Business - 11/10/2019 Confirmed reviews ALL

Upon arrival my booking was not showing my prepayment and I was requested to pay more. I fully understand the city tax element and paid that but only after explaining I would return shortly - it was insisted that a colleague came up to my room with me for passport details. The man on the desk wanted to appear to be efficient but was overzealous and most disagreeable, resulting in all these issues. He was trying to sort out too many things at once and his approach left me incredibly frustrated. In addition my request for a room location was misunderstood yet had been confirmed by prior email but I accepted the room given. It’s fair to say it was the worst check in experience I have had at an Ibis hotel and I use this brand regularly. More training and a far better attitude is required by this member of staff.

Dear MATTHEW E., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The receptionist who took care of at the reception was made aware of the importance of hospitality in a hotel. We promise that he will be trained on how to handle a customer request and how to deal with unexpected problems that arise during a check-in or check-out We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

very nice

Customer review rating 4.0/5

Anonymous Business - 09/10/2019 Confirmed reviews ALL

thank you for keeping my bag after I checked out.

Dear JAMES M., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good, except for wrong bed allocated

Customer review rating 4.0/5

Michael Couples - 08/10/2019 Confirmed reviews ALL

Late arrival so too tired to ask for two beds (as requested), instead of double. Also noisy due possibly to pump over top (5th) floor room. Breakfast OK. Reception excellent. Hotel position close to new train station.

Dear Mr. O., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bonne continuation

Customer review rating 4.0/5

N. J. Business - 06/10/2019 Confirmed reviews ALL

Staff aimables serviables

Consistently good

Customer review rating 4.0/5

Gabriela Families - 02/10/2019 Confirmed reviews ALL

Comfortable

Good

Customer review rating 4.0/5

Hajar Solo - 30/09/2019 Confirmed reviews ALL

Everything was great, room, staff and eating

Dear Ms HAJAR S., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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