ibis Casa-Voyageurs 3 stars

Customer review rating (ALL Rating) 4.3/5 298 reviews

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Pl. de la Gare Casa Voyag, Avenue Ba Hmad, 20500 CASABLANCA, Morocco

Description

Hotel extras

  • Strategic location

  • Accessibility of the tramway

  • 1 meeting room

  • Free parking + WiFi

  • Modern and contemporary setting

Our accommodation(s)

Hotel location

ibis Casa-Voyageurs

Pl. de la Gare Casa Voyag, Avenue Ba Hmad
20500 CASABLANCA
Morocco

GPS:33.5902, -7.5909

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

IBIS KITCHEN RESTAURANT

Salads, tagines, pasta, meat, fish, and a range of drinks and desserts await you in our restaurant. Ibis Kitchen offers authentic local and international cuisine in a modern, relaxed setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  298 reviews

TripAdvisor Rating  4.1/5  301 reviews

Will stay again

TripAdvisor rating 4.0/5

Denis F TripAdvisor review

Staff is very pleasant. Rooms are clean, short walk from the train station. Not very noisy. Atm available at the train station. They do serve alcohol in the bar and have a selection of american liquor and beer (Bud)

Dear Denis , Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay, appreciated our staff's service, and found the rooms to your satisfaction. We look forward to welcoming you back for another pleasant experience. Best regards, ibis Casa-Voyageurs

Customer review rating 4.5/5

James T. L. Friends - Confirmed reviews ALL

This IBIS is located right next to the Casa Voyager train station. It is clean, comfortable, and the staff are very helpful and friendly.

Dear James, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our convenient location next to Casa Voyager train station, and that you found our hotel clean, comfortable, and our staff helpful and friendly. We look forward to welcoming you back on your next visit! Kind regards, Ibis Casa Voyageurs

Customer review rating 1.5/5

Nafae A. C. Business - Confirmed reviews ALL

Was going to dinner waiting 15 min no body show up. In the breakfast at 9:30 most of the food was not available.

Dear Nafae, Thank you for taking the time to share your feedback. We’re glad to know you appreciated our hotel’s location, but we’re truly sorry to hear about your disappointing experience with our restaurant service. Please accept our sincere apologies for the wait you experienced at dinner and for the limited food availability during breakfast. This is certainly not the level of service we strive to provide. Your comments have been shared with the relevant teams to ensure immediate improvements are made and such situations are avoided in the future. We value your feedback greatly, and we hope you will give us another opportunity to offer you a much better experience. Kind regards, Ibis Casa Voyageurs Team

Customer review rating 1.0/5

Ahmed A. S. Families - Confirmed reviews ALL

1. there was no soap in the toilet. asked reception to provide but it took very long time and follow up in person to get the issue sort out. 2. one of the beds collapsed while my wife was resting. My wife suffered some pain but luckily no major injury. Checking the bed, it has several support wood pieces missing. Reception informed. His reaction did not reflect the severity of the problem

Dear Ahmed, Thank you for bringing these important issues to our attention. We sincerely apologize for the inconveniences you and your wife experienced during your stay. It is unacceptable that the soap was not readily available in the bathroom and that the response to your request was delayed. We are also deeply concerned to hear about the bed collapsing and your wife’s discomfort. The safety and comfort of our guests are our top priorities, and we take this matter very seriously. We have immediately reported the issue with the bed to our maintenance team to ensure it is repaired or replaced without delay. Additionally, we will reinforce training with our reception staff to ensure all concerns are handled with the urgency and care they deserve. Please accept our heartfelt apologies, and we hope to have the opportunity to restore your trust in us on a future visit. Best regards, Ibis Casa Voyageurs Team

Customer review rating 5.0/5

Daria W. Couples - Confirmed reviews ALL

The staff are very helpful, hospitable and kind. They go above and beyond to make your stay pleasant.

Dear Daria, Thank you so much for your kind words! We’re truly delighted to hear that you had a very enjoyable stay and that our team made a positive impression. Your recognition of their helpfulness and hospitality means a lot to us — we always strive to go the extra mile to ensure our guests feel welcomed and well cared for. It was a pleasure having you with us, and we hope to welcome you back again soon. Warm regards, Ibis Casa Voyageurs

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Other web-users rate our hotel

  • 613 reviews 9.7/10 Location
  • 580 reviews 5.3/10 Room
  • 553 reviews 8/10 Service
  • 21 reviews 4.8/10 WiFi
  • 303 reviews 3.9/10 Comfort
  • 255 reviews 6.2/10 Cleanliness
  • 226 reviews 6.3/10 Breakfast
  • 101 reviews 4.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.