Sofitel Marrakech Palais Imperial & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 1,781 reviews

Sofitel Marrakech Palais Imperial & Spa - Image 1
Sofitel Marrakech Palais Imperial & Spa - Image 2
Sofitel Marrakech Palais Imperial & Spa - Image 3
Sofitel Marrakech Palais Imperial & Spa - Image 4

Description

Hotel extras

  • Rooms and suites with views of the Atlas Mountains, pools or gardens

  • Free So Lounge access for hotel residents excluding weekends/special events

  • Outdoor area: Gardens, riads and beds around swimming pools; pool butler

  • Kids' Suite and kids' pool to entertain children aged 4 to 12.

  • 15 mins from the airport, 10 mins from Jemaa El-Fnaa and the modern city

Our accommodation(s)

Hotel location

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 MARRAKECH
Morocco

GPS:31.62175, -8.002805

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,781 reviews

TripAdvisor Rating  4.5/5  9,311 reviews

Palais darkom experience

TripAdvisor rating 5.0/5

Margarette K Friends getaway - TripAdvisor review

Lovely and beautiful experiences!!!!!!!! We had a drinks in Palace Darkom had a great time with Ilham the manager and soulaiman. Will be back for sure, Retired and living my best life. I enjoy the best life has to offer. Our next trip will be in May with the girls and for sure will be in sofitel Marrakech

Dear Margarette K, Thank you so much for your kind review! We are delighted to hear that you enjoyed your experience at Palais Darkom. Ilham and Soulaiman will be thrilled to know you had a great time with them. We look forward to welcoming you back in May with the girls. See you soon at Sofitel Marrakech! Best regards, Nabila Boumaaza Guest Experience Manager

The best

Customer review rating 5.0/5

E. Couples - Confirmed reviews ALL

The best 5-star hotel in the region, impeccable service, extraordinary food and above all clean and well furnished! We were served every day by Hamza elgharrbia on the edge of the pool and he made sure we were missing nothing!

Great experience

Customer review rating 4.5/5

Isata Couples - Confirmed reviews ALL

Great service and friendly staffs. Will stay there again.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Why was the coffee not replenished,we were there for 4 days,neither was the beers

Customer review rating 3.5/5

Z. B. Couples - Confirmed reviews ALL

The stay for most part was a pleasant experience. Breakfast was great and staff at the front desk helpful, especially Muna who was efficient and friendly. However, we had a very unpleasant experience the night before our departure when someone. A female, called first at 9:00 pm and asked that we come downstairs to the front desk to check out and then check in ( we previously extended the stay for 1 night and were confirmed 4 times that everything was fine and no need to do anything further). The second call came at midnight when we were in deep sleep and the man said he was a night shift and that we were to come downstairs to check out and check in. It was far the worst experience in any hotel ( we experienced hundreds of hotels in our work and leisure time)! We explained on the phone that it was out of question to get up at that time, get dressed etc and also that the extension of the stay was confirmed. We were truly shocked by the midnight call. If it was not for the kindness of other staff, we’d give the Sofitel in Marrakesh a very low rating.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 890 reviews 9.6/10 Location
  • 957 reviews 7.3/10 Room
  • 3,471 reviews 9.1/10 Service
  • 13 reviews 7.4/10 WiFi
  • 867 reviews 9.4/10 Vibe
  • 795 reviews 8.8/10 Food
  • 679 reviews 9.5/10 Breakfast
  • 487 reviews 8.5/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Marrakech