Pets are allowed at the Sofitel Marrakech Palais Imperial & Spa, as long as they weigh less than 5 kg. Regarding potential fees, please contact the hotel for information regarding the additional charge.

Sofitel Marrakech Palais Imperial & Spa 5 stars

Name: Sofitel Marrakech Imperial Palais and Spa - 5* hotel in Morocco - ALL.com - ALL
Address: Rue Harroun Errachid, Quartier de l hivernage, MARRAKECH, 40000, MA
Telephone: +212524425600
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 2,324 reviews

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Rue Harroun Errachid, Quartier de l hivernage, 40000 MARRAKECH, Morocco

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Sofitel Marrakech Palais Imperial & Spa

French luxury and local cuisine in the world's most exciting city

The contemporary 5-star Sofitel Marrakech Palais Impérial & Spa is a quiet, sumptuous space in the middle of a gorgeous garden overlooking the Atlas Mountains. Rejuvenate body and mind in this luxurious haven just steps from the Medina. This beautiful property ensures moments of relaxation in the outdoor pools, spa, fitness center, gourmet restaurants and bars. A unique experience in the Ochre City.

Just 15 minutes' walk from Koutoubia and Jemaa el-Fna Square, enjoy a charming and relaxing stay in the city center in the chic and modern Hivernage district. Discover the hotel's various activities the city and its surroundings. 15 min drive from Marrakech Ménara airport, the hotel is near the Medina and its souks, Bahia Palace, Koutoubia, Jemaa el-Fna Square, Medersa Ben Youssef, Ménara Garden

Marrakesh is a sensory treat. Lose yourself in the rhythm of the carriages and the Ochre City's heady scents. Explore Medina alleys, lush gardens, Arab-Andalusian architecture and Moroccan hospitality.

Embark on a special journey at Sofitel Marrakech Palais Impérial & Spa where modern design meets French elegance. Enjoy a relaxing stay and a well-being experience in this calm haven in the Ochre City.

Ahmed Benkirane, Hotel Management

Hotel extras

In Hivernage district, 15 min from the airport, 10 min from Jemaa El Fna.
Elegant rooms/suites, Penthouse & Presidential Suites with panoramic views.
Ideal destination for families: Kids Club, pool suitable for children.
4 restaurants and 2 bars for a rich and varied culinary journey.
4 pools, incl. 1 heated all year and 1 with view of the Atlas Mountains.

Our accommodation(s)

Room

Contemporary Classic Room, 1 king-size bed or twin beds, balcony

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony
Accessible room

See availabilities

Room

Superior Room, 1 king-size or twin beds, city or Hivernage view, balcony

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Historic side view
Accessible room

See availabilities

Room

Contemporary Deluxe Room, 1 king-size bed or twin beds, pool view, balcony

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Balcony
Accessible room

See availabilities

Room

Deluxe Room, 1 king-size bed or twin beds, pool view, balcony

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Balcony
Accessible room

See availabilities

Suite

Contemporary Junior Suite, 1 king-size bed, terrace or balcony

2 pers. max
74 m² / 796 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Terrace
Accessible room

See availabilities

Suite

Junior Suite, 1 king-size bed, view of Hivernage

2 pers. max
56 m² / 602 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony
Accessible room

See availabilities

Suite

Contemporary Junior Suite, 1 king-size bed, view of pool & Atlas mountains

2 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Balcony or Terrace
Accessible room

See availabilities

Suite

Atlas Junior Suite, 1 king-size bed or twin beds, pool/Atlas view, balcony

2 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Balcony
Accessible room

See availabilities

Suite

Prestige Agdal Suite, 1 king-size bed, view of pool or Atlas, balcony

3 pers. max
74 m² / 796 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view
Most of the accommodation: Terrace
Accessible room

See availabilities

Suite

Prestige Suite, 1 King-Size Bed, Atlas or Pool View, Balcony

3 pers. max
84 m² / 904 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Balcony
Accessible room

See availabilities

Suite

Imperial Suite, 2 king-size beds or twin beds, pool or Atlas view, balcony

4 pers. max
97 m² / 1044 sq ft

Bedding 1 x Twin bed(s) and 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Terrace
Accessible room

See availabilities

Penthouse

Koutoubia Penthouse, 2 Rooms, View of Koutoubia and Ramparts, Terrace

4 pers. max
210 m² / 2260 sq ft

Bedding 2 x King size bed(s)
Views: Historic side view
Accessible room

See availabilities

Apartment

Presidential Suite, 2 Bedrooms, Terrace

4 pers. max
180 m² / 1937 sq ft

Bedding 2 x King size bed(s)
Views: Mountain view
Accessible room

See availabilities

Room

Contemporary Classic Room, 1 king-size bed or twin beds, balcony

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony
Accessible room

See availabilities

Room

Superior Room, 1 king-size or twin beds, city or Hivernage view, balcony

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Historic side view
Accessible room

See availabilities

Room

Contemporary Deluxe Room, 1 king-size bed or twin beds, pool view, balcony

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Balcony
Accessible room

See availabilities

Room

Deluxe Room, 1 king-size bed or twin beds, pool view, balcony

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Balcony
Accessible room

See availabilities

Suite

Contemporary Junior Suite, 1 king-size bed, terrace or balcony

2 pers. max
74 m² / 796 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Terrace
Accessible room

See availabilities

Suite

Junior Suite, 1 king-size bed, view of Hivernage

2 pers. max
56 m² / 602 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony
Accessible room

See availabilities

Suite

Contemporary Junior Suite, 1 king-size bed, view of pool & Atlas mountains

2 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Balcony or Terrace
Accessible room

See availabilities

Suite

Atlas Junior Suite, 1 king-size bed or twin beds, pool/Atlas view, balcony

2 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Balcony
Accessible room

See availabilities

Suite

Prestige Agdal Suite, 1 king-size bed, view of pool or Atlas, balcony

3 pers. max
74 m² / 796 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view
Most of the accommodation: Terrace
Accessible room

See availabilities

Suite

Prestige Suite, 1 King-Size Bed, Atlas or Pool View, Balcony

3 pers. max
84 m² / 904 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Balcony
Accessible room

See availabilities

Suite

Imperial Suite, 2 king-size beds or twin beds, pool or Atlas view, balcony

4 pers. max
97 m² / 1044 sq ft

Bedding 1 x Twin bed(s) and 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Terrace
Accessible room

See availabilities

Penthouse

Koutoubia Penthouse, 2 Rooms, View of Koutoubia and Ramparts, Terrace

4 pers. max
210 m² / 2260 sq ft

Bedding 2 x King size bed(s)
Views: Historic side view
Accessible room

See availabilities

Apartment

Presidential Suite, 2 Bedrooms, Terrace

4 pers. max
180 m² / 1937 sq ft

Bedding 2 x King size bed(s)
Views: Mountain view
Accessible room

See availabilities

Hotel location

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 MARRAKECH
Morocco

GPS:31.62175, -8.002805

+212 5244-25600

+212 5244-20505

ONCF MARRAKECH

Railway station

Access: 3 km / 1.86 mi 10 min walk / 10 min drive

LA MENARA

Historic monument

Access: 100 m / 0.06 mi 20 min walk / 5 min drive

TENNIS

Sports centre

Access: 200 m / 0.12 mi 6 min walk / 5 min drive

SAADI

Casino

Access: 200 m / 0.12 mi 2 min walk

LA MAMOUNIA

Museums

Access: 300 m / 0.19 mi 5 min walk / 3 min drive

MEDINA - SOUK

Tourist attraction

Access: 500 m / 0.31 mi 15 min walk / 5 min drive

LA MEDINA

Tourist attraction

Access: 800 m / 0.5 mi 10 min walk / 8 min drive

PALAIS BAHIA

Historic monument

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

LE COLISE

Cinema district

Access: 1 km / 0.62 mi 20 min walk / 5 min drive

JARDIN MAJORELLES

Botanical gardens

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

KOUTOUBIA

Historic monument

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

OPERA DE MARRAKECH

Opera/symphony/concert hall

Access: 1 km / 0.62 mi

Shuttle

MEDERSA BEN YOUSSEF

Historic monument

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

PLACE JAMAA EL FNA

Tourist attraction

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

MUSEE DE MARRAKECH

Museums

Access: 2 km / 1.24 mi 15 min walk / 10 min drive

TOMBEAUX SAADIENS

Historic monument

Access: 3 km / 1.86 mi

PALAIS EL BADIA

Historic monument

Access: 3 km / 1.86 mi

MARRAKECH MENARA

Historic monument

Access: 3 km / 1.86 mi 20 min walk / 15 min drive

MUSEE DAR SI SAID

Museums

Access: 3 km / 1.86 mi

QUARTIERS DES TANNEURS

Historic monument

Access: 3 km / 1.86 mi

ROYAL GOLF

Golf course

Access: 5 km / 3.11 mi 45 min walk / 15 min drive

Shuttle

GOLF D' AMELKIS

Golf course

Access: 7 km / 4.35 mi 20 min drive

Lake Lalla Takerkoust

Lake

Toubkal summit

Mountain

Ourika Valley & Sti Fatma

Valley

Oukaimeden ski resort

Mountain

SOUKS

Shopping centre/mall

Access: 200 m / 0.12 mi 6 min walk / 5 min drive

MARRAKECH-GUELIZ

Shopping district

Access: 2 km / 1.24 mi

Shuttle

Carré Eden

Shopping centre/mall

Souk Place Jemaa El Fna

Shopping district

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

Le Jardin

On a leafy terrace, Le Jardin is a gourmet getaway where culinary creativity and elegant decor meet. Each morning, enjoy a leisurely international buffet or a relaxing moment overlooking the lush gardens.

L'Oasis

Nestled by the pool, L'Oasis offers an enchanting escape where fresh seasonal produce meet Mediterranean aromas. Savor grilled meats, salads and light dishes served poolside in a relaxed setting.

L'ORANGERIE

L'Orangerie combines tradition and modern life in an elegant setting with terrace overlooking the Atlas Mountains. A refined sensory experience: Moroccan flavors, French cuisine, local seasonal produce.

So Lounge

In the heart of the Sofitel Marrakech gardens, So Lounge offers a vibrant fusion of gastronomy, mixology and a festive ambiance. Savor Asian cuisine to the sounds of live bands, dance shows and DJ sets.

PALAIS DARKUM

Relax and awaken your senses on the shaded terrace or in the bougainvillea gardens of Palais Darkum. Enjoy tea, cocktails, tapas and pastries for a tranquil break infused with the scents of the Orient.

LE PALMIER

At Palmier Bar, enjoy the elegant, relaxed ambience by the pool. Signature cocktails and golden horizons offer a refreshing break, a place where time stands still to savor the moment with utter pleasure.

Sofitel Spa

Experience the blend of Moroccan tradition and French expertise at Sofitel Marrakech Palais Impérial & Spa. Sofitel Spa offers revitalizing treatments, and the heated pool invites you to relax.

Book

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 200 m² / 2152 sq ft
Maximum seats capacity: 180
Maximum capacity for banquets: 100

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 2,324 reviews

Yee L. C. Families - 7/23/2026 Confirmed reviews ALL

Dear Yee L. C., Thank you for your kind words regarding your recent stay at Sofitel Marrakech Palais Imperial & Spa. We are delighted to hear that you enjoyed the kids suite, breakfast, and the friendly service from our staff. It is wonderful to know that your experience at the pool and the hammam bath, as well as the massage, contributed to an extraordinary visit. We look forward to welcoming you back in the future. Ahmed Benkirane General Manager

Mounir J. Families - 7/21/2026 Confirmed reviews ALL

Dear Mounir J., Thank you for your compliments, we will not fail to share your appreciation with our entire team, your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Cordially, Ahmed Benkirane General Manager

Elyssa M. S. Couples - 7/19/2026 Confirmed reviews ALL

it was great stay , great food and pool was amazing. The room service with cleaning the room was perfect , the room cleaner always folded my clothes so neat, giving it the perfect touch. However i was disappointed when i requested something for my partners birthday twice and never received anything , not even a card . i did message the contact support and also email before our stay . no answer even though it was received as i had an email back Additionally, it was properly the first hotel ( been to sofitel before) who didn’t give any complementary teams , i thought the macaroons were as a gift that were free , later after paying for the bill it was included, i think that was a way to get money personally, as it’s not like it was wrapped up or in the fridge

Dear Elyssa M. S., Thank you for sharing your thoughts regarding your recent stay at Sofitel Marrakech Palais Imperial & Spa. We are pleased to hear that you enjoyed the food, pool, and the attentive service from our room cleaning staff. Your feedback regarding these positive aspects will certainly be shared with our team, as it serves as motivation to continue delivering exceptional experiences. However, we sincerely apologize for the disappointment you experienced concerning your partner's birthday. It is our standard to acknowledge special occasions, and we regret that we did not meet your expectations in this instance. We understand the importance of personal touches and will ensure your feedback is taken into consideration for future improvements. Regarding the macaroons, they are indeed a part of our premium offerings, and we appreciate your feedback on this matter. We will review our communication regarding these items to avoid any confusion in the future. Thank you once again for your valuable insights. Ahmed Benkirane General Manager

Amina L. M. Families - 7/18/2026 Confirmed reviews ALL

We stayed here for one week, excellent experience from the moment we walked in til we left! Very generous breakfast buffet and the nice man singing at the omelette station made our day during the whole stay! Great rooms and very friendly staff (everyone happy n smiling). The only minus was the deposit which was 1500 DHM more than the total amount of the stay. Even if only guarantee it was a lot.

Dear Amina L. M., Thank you for your kind words regarding our excellent service and friendly staff. We are delighted that you enjoyed our generous breakfast buffet and the atmosphere created by our team during your stay. Your satisfaction is indeed a wonderful reward for our staff. Regarding the deposit, we understand that it may have seemed high. This practice is in place to ensure the comfort and security of our guests. We appreciate your understanding in this matter. Cordially, Ahmed Benkirane Directeur Général/ General Manager

Shabina C. Families - 7/18/2026 Confirmed reviews ALL

Dear Shabina C., Thank you for your kind words regarding your anniversary stay at our hotel. We are delighted to hear that you enjoyed our facilities and the overall experience. However, I sincerely apologize for the inconvenience you faced with your restaurant reservation. Our team strives to ensure that every detail is managed seamlessly, and I appreciate your feedback on this matter. Your satisfaction is important to us. Cordially, Ahmed Benkirane General Manager

Web-users rating

Other web-users rate our hotel

1,126 reviews 9.5/10 Location
1,291 reviews 7.7/10 Room
4,981 reviews 9.1/10 Service
19 reviews 5.6/10 WiFi
1,236 reviews 9.3/10 Vibe
1,011 reviews 9.5/10 Breakfast
982 reviews 8.4/10 Food
678 reviews 9.4/10 Wellness Area

125 reviews 9.4/10 Location
172 reviews 7.4/10 Room
421 reviews 9/10 Service
102 reviews 9.4/10 Breakfast
51 reviews 7/10 Cleanliness
45 reviews 9.1/10 Wellness Area
31 reviews 3.8/10 Value
6 reviews 8.3/10 Bar

114 reviews 9.7/10 Location
160 reviews 7.7/10 Room
347 reviews 8.4/10 Service
95 reviews 9.2/10 Vibe
89 reviews 9.6/10 Breakfast
53 reviews 7.3/10 Cleanliness
25 reviews 4.4/10 Value

29 reviews 9.4/10 Location
54 reviews 8.4/10 Room
176 reviews 9.5/10 Service
30 reviews 9.4/10 Wellness Area
26 reviews 9.5/10 Breakfast
20 reviews 8.1/10 Cleanliness
6 reviews 4.2/10 Value

21 reviews 9.5/10 Location
44 reviews 7.1/10 Room
98 reviews 8.7/10 Service
28 reviews 9.3/10 Vibe
22 reviews 9.6/10 Breakfast
8 reviews 4.2/10 Value
5 reviews 8.1/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Sofitel Marrakech Palais Imperial & Spa, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Sofitel Marrakech Palais Imperial & Spa regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.