Sofitel Marrakech Palais Imperial & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 2,431 reviews

Sofitel Marrakech Palais Imperial & Spa - Image 1
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Description

Hotel extras

  • Rooms and suites with views of the Atlas Mountains, pools or gardens

  • Free So Lounge access for hotel residents excluding weekends/special events

  • Outdoor area: Gardens, riads and beds around swimming pools; pool butler

  • Kids' Suite and kids' pool to entertain children aged 4 to 12.

  • 15 mins from the airport, 10 mins from Jemaa El-Fnaa and the modern city

Our accommodation(s)

Hotel location

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 MARRAKECH
Morocco

GPS:31.62175, -8.002805

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,431 reviews

Customer review rating 5.0/5

Alkhudair M. Friends - Confirmed reviews ALL

I had a very pleasant experience. The place was clean, comfortable, and the staff were professional and welcoming. I would definitely stay again.

Dear Ms Alkhudair m., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our hotel clean and comfortable, and that our staff made a positive impression. We look forward to welcoming you back in the future. Ikram Jarid Directrice des Opérations/Director of Operations

Customer review rating 5.0/5

Farnworth J. M. Solo - Confirmed reviews ALL

This hotel is truly beautiful, as is the staff. I loved my experience at the Sofitel Marrakech pool and fitness center. Mr. Hmamsi, Raouia, Samira, Hanane, Farah breakfast, Setbi, Bard, Zindine, Abdellatif mini-bar, Roasse, Yosif, Ahlam spa reception, Sanaa masseuse, and the fitness manager, Sadeq, were all very attentive and welcoming. I will be back very soon. Thank you for everything 🙏🏻

Dear Ms J. M. Farnworth, Thank you for your wonderful feedback regarding your recent visit to Sofitel Marrakech Palais Imperial & Spa. We are delighted to hear that you found our hotel beautiful and that our dedicated team members provided you with attentive service. Your kind words will be shared with them, as they strive to create exceptional experiences for our guests. We look forward to welcoming you back in the near future and hope to exceed your expectations once again. Ikram Jarid Directrice des Opérations/Director of Operations

Customer review rating 5.0/5

Pedrotti D. B. D. Solo - Confirmed reviews ALL

<<My friends and I had a great time. The service was excellent, with a dynamic and efficient team. I really appreciated the quality of service from Raouia, Samira, Hanane, Farah breakfast, Setbi, Hamamsi, Bard, Zindine, Abdellatif mini-bar, Roasse and Sanaa, and Abdou at the spa. Thank you to the whole team for their welcome and availability.>>

Dear Mr Pedrotti d. b. D., Thank you for your kind words regarding your recent stay at Sofitel Marrakech Palais Imperial & Spa. We are delighted to hear that you and your friends enjoyed the warm welcome and excellent service provided by our dedicated team members. Your appreciation for their efforts will surely motivate them further. We look forward to welcoming you back for another memorable experience. Best regards, Ikram Jarid Directrice des Opérations/Director of Operations

Customer review rating 5.0/5

Miranda J. V. Friends - Confirmed reviews ALL

A delightful stay, excellent service, and wonderful, dedicated staff, especially at the pool and gym, where professionalism and hospitality were evident. The staff were incredibly friendly, and I would like to sincerely thank Raouia, Hannan Stebi, Hamamsi, and Bard at the pool, as well as Farah at breakfast, Zidan and Abdelatif at the minibar, and finally Yosef, Sanaa, and Sadeq at the spa. I was very impressed with the Sofitel; it is one of the finest hotels in the area. I highly recommend it to my friends.

Dear Ms Miranda j. v., Thank you for your wonderful feedback regarding your recent stay at Sofitel Marrakech Palais Imperial & Spa. We are thrilled to hear that you found our hotel to be among the finest and that our dedicated staff made a positive impression on your experience. Your kind words about our team members, including Raouia, Hannan Stebi, Hamamsi, Bard, Farah, Zidan, Abdelatif, Yosef, Sanaa, and Sadeq, will be shared with them, as they exemplify the exceptional service we strive to provide. We appreciate your recommendation and look forward to welcoming you back for another delightful stay in the future. Ikram Jarid Directrice des Opérations/Director of Operations

Customer review rating 5.0/5

Meyer M. Y. Families - Confirmed reviews ALL

A huge thank you to the entire team at the Sofitel Marrakech! The location, the atmosphere, and the hospitality were perfect. A special thank you to Raouia, Samira, Hanane, Farah breakfast, Setbi, Hamamsi, Bard, Zindine, and Abdellatif mini-bar for their impeccable management of every detail. Thank you also to Sana at the spa and Abdo the coach for their kindness and attentiveness!

Dear Mr Meyer m. y., Thank you for your wonderful feedback regarding your recent stay at Sofitel Marrakech Palais Imperial & Spa. We are delighted to hear that our team, especially Raouia, Samira, Hanane, Farah, Setbi, Hamamsi, Bard, Zindine, Abdellatif, Sana, and Abdo, contributed to making your experience exceptional. It is gratifying to know that our location and atmosphere met your expectations. Your kind words will be shared with our staff as they take great pride in their service. Warm regards, Ikram Jarid Directrice des Opérations/Director of Operations

Other web-users rate our hotel

  • 1,097 reviews 9.4/10 Location
  • 1,252 reviews 7.6/10 Room
  • 4,812 reviews 9/10 Service
  • 19 reviews 7/10 WiFi
  • 1,190 reviews 9.3/10 Vibe
  • 1,016 reviews 8.6/10 Food
  • 1,006 reviews 9.5/10 Breakfast
  • 654 reviews 8.6/10 Pool

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