Sofitel Marrakech Lounge & Spa Hotel 5 stars

Customer review rating 4.7/5 5,099 reviews
Sofitel Marrakech Lounge & Spa
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Hotel extras

Official Partner of the Marrakech Film Festival. The So Night Lounge will be for private use only from December 4 to 13, 2018.- Paid access during special events and weekends - Paid access on December 31

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
Catering
  • Breakfast
  • 4 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Sofitel Marrakech Lounge & Spa

Rue Harroun Errachid
Quartier de l hivernage
40000
40000
marrakech
morocco

Tel: +212524425600

Fax: (+212)524/420505

Contact email

Check-in from 15h00

Check out up to 12h00

  • GARE ROUTIERE SUPRATOURS - CTM :   Marrakech Hivernage

  • By plane

    MARRAKECH MENARA At 3km / 1.86 miles

  • By train

    ONCF MARRAKECH At 3km / 1.86 miles

GPS :31.62175, -8.002805

Our accommodations

In your room above the patio, where contemporary art mixes with the murmur of the fountains to create a Zen and relaxing atmosphere, your demands for comfort and serenity will be fully satisfied at all times.

Accessible room

SUPERIOR ROOM, 1 king size bed

  • Max. number of persons: 2
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)
Accessible room

LUXURY ROOM, 1 king size bed

  • Max. number of persons: 2
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

JUNIOR SUITE, 1 king size bed

  • Max. number of persons: 3
  • Area: From 56
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

PRESTIGE SUITE, 1 king size bed, mountains view

  • Max. number of persons: 3
  • Area: From 56
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

JUNIOR SUITE, 1 king size bed, mountains and pool view

  • Max. number of persons: 3
  • Area: From 44
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Our restaurants and bars

LE JARDIN

Type of cuisine: International

Breakfast or lunch on a leafy garden terrace near the pool: buffets span the world's cuisines, from Chinese dim sum to French rôtisserie. Views soar to the Atlas Mountains. A relaxed Marrakech restaurant where flavors are as cosmopolitan as the clientele.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SO GOOD

Type of cuisine: International

This avant-garde, chic space at the heart of the hotel's lush gardens serves up contemporary, refined Franco-Moroccan cuisine. The So Night Lounge and the So Good will be reserved during the Marrakech International Film Festival.

Dinner

19:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'ORANGERIE

Type of cuisine: Gourmet

Our gourmet Marrakech restaurant blends Dominique Oudin's cosmopolitan French cuisine with the rich gastronomy of Moroccan chef Ahmed Ed-Defaa. Taste chicken tagine, lamb with prunes, homemade foie gras on a shady terrace with exhilarating mountain views.

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE

Type of cuisine: Mediterranean

An oasis of freshness which pays tribute to Mediterranean cuisine and the benefits of olive oil. Virgin and pure, subtle and fragrant, mythical and eternal... discover the wonders of olive oil.

Lunch

12:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PALAIS DARKUM

Photo non contractuelle / Strictly non binding

The inviting and vibrant decor and staff will help you explore teas from Morocco, India and Japan flavored with fresh mint, as well as the chef's delicious pastries including Gazelle Horns and Parisian Macaroons.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAWRENCE BAR

Photo non contractuelle / Strictly non binding

Toast your Moroccan vacation from our terrace bar in Marrakech, with champagne or a colorful cocktail infused with sweet mint, fresh kiwi, cooling watermelon... Flavors change with the season and the barman's imagination; the chic ambiance remains.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ULTIMATE POOL LOUNGE

Photo non contractuelle / Strictly non binding

No need to stray too far from the lazy loungers by the swimming pool: order a freshly squeezed juice, a cocktail, a naughty aperitif. Pure pleasure in a Marrakech poolside bar - indulge!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SO LOUNGE

Photo non contractuelle / Strictly non binding

¤ The So Lounge will be for private use only during the Marrakech International Film Festival ¤ Entry to So is free for hotel guests until midnight, excluding weekends and special events.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE

Photo non contractuelle / Strictly non binding

Recharge in a pleasant poolside setting

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 342

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Sofitel Marrakech Lounge & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

5,099 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,263 reviews

Sofitel Marrakech

Customer review rating 4.7/5

Anonymous Business - 20/02/2020 Confirmed reviews ALL

Thank you Mr. Zidane; Brahim; serving floor zanti gardens, Osama,anas ; Spa; Abdou;mohmed;ikram;sara; for your help. I really appreciate it. I like the sofitel hotel marrakech! Today I was at the Sofitel. Everything went well. Thank you again.

Dear, We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Thank you

Customer review rating 4.7/5

Anonymous Business - 20/02/2020 Confirmed reviews ALL

Congratulations to the team of room service especially anoir yassine;. zidane;hanane. A big kudos to the housekeeping service in particular nafissa;malika;nezha,filicitation to the spa team coach abdou,ikram,bahija,sara,also the garden: chef momo;anas;ouchinah;chef zanti;oussama.au Soulieman bar; Mahdi So lounge rachid;amine I highly recommend this beautiful hotel.

Dear Younes a., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Sofitel Marrakech

Customer review rating 4.7/5

Anonymous Business - 20/02/2020 Confirmed reviews ALL

Nice service, friendly and available staff, buffet well provided. My colleagues and I are pleased with our adventure at this establishment, thank you, benaali; Tarek the orange, I was very satisfied with the service rendered by Mr Zidane; Yassin; room at room service So Mahdi; Rachid Mahdi bar; Aziz. And I also recommend service spa Mohmed coifer, coach Abdou; Yousef; Ikram. We will return to it very soon!

Dear Mr m., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Great hôtel

Customer review rating 4.7/5

Carol Couples - 19/02/2020 Confirmed reviews ALL

we enjoyed everything, check in fast and easy , we had a nice room, from our bed we had a wonderful view. The breakfast was full with a lot of choices, the staff were friendly and helpful, thanks to hisham,bachkar,Karim,Rachida,zeneb,sahraoui,zidane. it was superb and we will come back soon but we will stay longer. Thank you.

Dear Carol p., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Thank you very much

Customer review rating 4.7/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

I was really pleased with the welcome from Zidane and Hanna for the speed of the room service very top. The abdou coach at the top, attentive,bahija massage. Thank you very much and we will be back

Dear Salahdine d., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Excellent location and superb staff

Customer review rating 4.7/5

Tracy Couples - 19/02/2020 Confirmed reviews ALL

This is our go-to hotel for our frequent trips to Marrakech, it is close to all the great parts of the city, has excellent facilities but more importantly it is the staff that make this hotel and they are so friendly, polite and nothing is ever too much trouble.

Dear Tracy A., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Good hotel with AMAZING staff!

Customer review rating 4.7/5

Anonymous Couples - 18/02/2020 Confirmed reviews ALL

Breakfast was very nice and a large choice. Only with I can cant rate highly was the coffee served at breakfast, wasn't strong. The staff were absolutely amazing very helpful and friendly nothing was too much trouble. Especially Rachida, Hicham, Karim, Bachkar, Mohsine, Brahim, Zakaria, Zineb, Salah and Jamal.

Dear Delphine C., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager
Customer review rating 4.7/5

Grégory Couples - 18/02/2020 Confirmed reviews ALL

Very satisfied with our short stay .Easy fast check in. Comfortable clean room. Fast efficient room service. Food of a high standard especially in breakfast , Thank you to all Jardin staff for friendly service, especially Rachida,bachkar,Karim,Jamal,hisham,zeneb,nouihi,Brahim zidane.

Dear Grégory h., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Always satisfied

Customer review rating 4.7/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

"During my short stay at the Sofitel Marrakech hotel I always find the same conviviality. Whether room service service with Siham;zidane to exemplary rigour nothing is forgotten, whether at Spa Sara; Abdou; Karima and all his team always ready to please you, or to the room with Sara; noufisa; etc.. brief than happiness

Dear Wiliams r., Thank you very much for taking the time to post a review of your most recent stay with us. It was a pleasure to read about how wonderful your stay was with us, and to know that the service provided by our teams did meet your expectations. Once again we thank you for sharing this valuable feedback with us, and we hope you will visit us again in the future. Sincerely, Ahmed BENKIRANE General Manager

rather satisfying

Customer review rating 4.7/5

Anonymous Business - 29/01/2020 Confirmed reviews ALL

"During my stay in Marrakech my friend made me visited lots of nice entertainment places in the city but the place I liked at the Sofitel Hotel on Marrakech. beautiful warm setting, special mention for the following services (So younes:mehdi:rachid: Reception amani;ahmed Room service yassine:aziz:zidane:hassna Spa;abdou;sanaa therapist;sara. we were particularly impressed by the availability and generosity of the SOFITEL marrakech team. I strongly advise all those who go to Marrakech to take a tour"

Dear Madelaine t., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Superb

Customer review rating 4.7/5

Anonymous Business - 28/01/2020 Confirmed reviews ALL

Stay Pleasant setting friendly staff and caring location ok congratulations to all the team of each service and especially Jardin zanti,Sahraoui,jamal Room service zidane;yassine;anoir. Spa:bahija;abdou;ikram.

Dear s., Many thanks for sharing your wonderful feedback with us following your stay at Sofitel Marrakech. We are glad to know that you felt very at home with us. We highly appreciate your positive comments about our staff for their dedicated and personalized service that made everything seamless. We hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Ahmed BENKIRANE General Manager

Relaxing stay before a long fleight

Customer review rating 4.7/5

Anonymous Couples - 23/01/2020 Confirmed reviews ALL

All was perfect special thanks to nadia she was very help fuel.

Dear Jacques S., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Amazing

Customer review rating 4.7/5

Anonymous Couples - 23/01/2020 Confirmed reviews ALL

The room was excellent, roomy and comfortable.The service from all staff was superb I would thanks Sana from spa, that is why we have stayed here on at least six previous occasions. The food in the food in the oisis restaurant was excellent and the breakfast in the morning was plentiful with a wide buffet choice special thanks to karim rashida hicham Fatima nourdine and Ibrahim

Dear Gilbert D., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

IN LUXURY SERVICE.

Customer review rating 4.7/5

Anonymous Business - 14/01/2020 Confirmed reviews ALL

"From reception to room service and the SPA to breakfast the quality of service seems to be the key word of this establishment. View of the atlas spacious, neat and pleasant with a wide balcony, not to mention a very good bedding. Breakfast with a nice variety of products and a quality to the appointment, which is courteous and attentive." a thousand thanks to yassine and zidane to the room service,zanti,ouchinah breakfast, spa abdou,Sanaa masseuse,ikram,asmaa,ghizlan,sara"

Dear r., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager.

Fabulous

Customer review rating 4.7/5

Anonymous Business - 12/01/2020 Confirmed reviews ALL

"We particularly enjoyed the warmth of the welcome as well as the excellent breakfast and service at the hotel bar. The bedding is exceptional, this hotel has perfect location and optimal security. congratulations to mr benkiran and his team I begin the thanks with the breakfast service:zanti,jamal,ouchinah Salah,qourfi,service spa:abdou the coach,ghizlan,Yousef,karima,ikram,sara,and service:Housekeping nafissa,malika Room service hanane zidane chardoud'

Dear Camilla r., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Perfect as always

TripAdvisor rating 4.5/5

antoinev232 Business - 11/01/2020 TripAdvisor review

Great host and perfect service in an ideal place, close from the heart of the city. I recommend this hotel for your stay in Marrakech, the lounge being much recent than the Palais Royal, but both Will welcome you with great staff

Dear Antoine, Many thanks for sharing your wonderful feedback with us following your stay at Sofitel Marrakech. We are glad to know that you felt at home with us. We highly appreciate your positive comments about both our universes. We hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Ahmed Benkirane General Manager.

Very quite hotel

Customer review rating 4.7/5

Priscilla L. Business - 07/01/2020 Confirmed reviews ALL

It is a very quiet and nice place to be if you want to have a rest.good restaurant, excellent quality of service,clean and quiet room,friendly staff,exceptional view,beautiful garden,special thanks to Rashida Fatima hicham karim abdelhek majda Ibrahim ,certainly we came

Dear Priscilla l., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. Thank you for your positive feedback, it means a lot to me and my team as well. I will share your comments with our team. I am sure it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Amazing

Customer review rating 4.7/5

Patricia Couples - 07/01/2020 Confirmed reviews ALL

What an amazing place !! Well done jamal,oushinah,salah,karim for making us feel so welcome and at home !! The view is fantastic, the food is just simply out of this world !! I will definitely return !! Once again thank you chardoud zidane hassan yassine in room service for an amazing few days . I won’t forget it -

Dear b., Many thanks for sharing your wonderful feedback with us following your stay at Sofitel Marrakech. Glad to know that you felt very at home with us. We highly appreciate your positive comments about our staff for their dedicated and personalized service that made everything seamless. We hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Ahmed BENKIRANE General Manager

It's always a pleasure

Customer review rating 4.7/5

Anonymous Business - 07/01/2020 Confirmed reviews ALL

"It's always a pleasure to stay at the Sofitel. It's all very well. Excellent professional service and available. Welcome to the reception,spa, quiet and comfortable room, a very pleasant breakfast.a big congratulations to the whole marrakech sofitel team especially Housekeping Nafissa,ilham,nezha Orangery kebir,jawad Mouhssine banquet,hossni,amine Room service yassine, chardoud,zidane, Hassna. Spa abdou,ghizlan,youssef. I'll be back"

Dear Grabell, We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Not good experience

TripAdvisor rating 4.5/5

rs1947 Family - 07/01/2020 TripAdvisor review

Rooms are spacious with good view -but team is not professional in dealing with guest expectation -restaurant staff horrible in service each time we went there -breakfast was chaotic and breads are kept in restaurant's one corner -check out was horrible -one desk pushed to other desk because of their cashier available in old part of hotel only -reception team /cashier were rude -concierge was more helpful to taxi driver than our welfare !hair dryer in room was missing it took few hours after visit to room by HOUSEKEEPING staff that we are telling truth that no hair dryer in there in room !!constant noise in night from unloading of material in hotel

Dear , Thank you for taking the time to tell us about your experience at the Sofitel Marrakech. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important. Please be awared that we are taking the appropriate measures to resolve problems that you have mentionned. We hope to see you again so that we can regain your trust. Best regards, Ahmed Benkirane, General Manager
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