Sofitel Marrakech Lounge and Spa

Sofitel Marrakech Lounge and Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 1,483 reviews

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Hotel extras

  • Bedrooms and suites w/ views of Atlas Mountains, swimming pools or gardens

  • Free access So Lounge for hotel residents excl. weekends/special evenings

  • Outdoor area: Gardens, riads and beds around swimming pools, pool butler

  • Kids suite and kids pool to entertain children aged 4 to 12.

  • 15 mins from airport, 10 mins from Jemaa El Fna Square and modern city

ALLSAFE approved hotel

Hotel location

Sofitel Marrakech Lounge and Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 MARRAKECH
Morocco

GPS:31.62175, -8.002805

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

In your room above the patio, where contemporary art mixes with the murmur of the fountains to create a Zen and relaxing atmosphere, your demands for comfort and serenity will be fully satisfied at all times.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,483 reviews

TripAdvisor Rating  4.5/5  4,767 reviews

L'Orangerie an unforgettable experience

TripAdvisor rating 5.0/5

mouadm360 Couples - TripAdvisor review

This is my absolute favorite restaurant in Marrakech the Orangerie, the food is always fantastic, and no matter what I order I am always delighted with my meal! Servers are great and always efficient, happy and polite, great thanks to Hicham ziyou the head waiter for his rigorous and professional service, I would also like to thank the head barman Tarik for the amazing cocktails the manager souhila and her assistant sihame for hosting us. Can’t wait to return and wouldn’t hesitate to recommend it to anyone looking for somewhere to eat in Marrakech.

nice hotel but with some service errors

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

This hotel is not quiet. Also, the hotel made a major service error for guests by having a party that prevented guests from easily going to their rooms, and played extremely loud music late into the night. That's ridiculous and unacceptable!!!! You clearly prioritized the party over your regular guests and their comfort, which is very bad from a customer service perspective. It was also very frustrating that the hotel never refreshed the laundry bag and laundry form when we did laundry. We had to keep asking again and again for these items because we had to do laundry every day given our lost luggage.

Dear Lara R., Thank you for taking the time to tell us about your experience at the Sofitel Marrakech Lounge & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Amazing service

TripAdvisor rating 5.0/5

ShakesFalcon Solo travel - TripAdvisor review

So happy specially want to mention about Ms. Sekaina ait kaddour. Wonderful hospitality experience. Never saw such care and affection. From the moment I checked in they kept asking if I need anything. I will definitely visit again.

Amazing

TripAdvisor rating 5.0/5

Insafadam123 Couples - TripAdvisor review

The property was beautiful and the reception (Mehdi) and concierge (Mustafa) were really friendly and welcoming. Breakfast was was perfect (Hajja Fatima and Oussama) Absolutely best service to offer, everyone took care of us and went out of their way to get things done for us. It was our third stay and It was even better. Adam & Insaf

Good stay

Customer review rating 5.0/5

E. C. Couples - Confirmed reviews ALL

Beautiful place ! Great location ! Great services! Very welcome , wonderful experience, already miss everything. Hotel offers so much , that we don’t want to go out anywhere, so comfortable. Thank you very much to everyone! We will definitely come back!

Dear C. E., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

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Other web-users rate our hotel

  • 372 reviews 9.7/10 Location
  • 514 reviews 7.6/10 Room
  • 1,768 reviews 9/10 Service
  • 7 reviews 7.7/10 WiFi
  • 409 reviews 8.8/10 Food
  • 270 reviews 9.5/10 Breakfast
  • 216 reviews 6.5/10 Cleanliness
  • 92 reviews 4.7/10 Value

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