Sofitel Marrakech Palais Imperial & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 2,370 reviews

Sofitel Marrakech Palais Imperial & Spa - Image 1
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Description

Hotel extras

  • Rooms and suites with views of the Atlas Mountains, pools or gardens

  • Free So Lounge access for hotel residents excluding weekends/special events

  • Outdoor area: Gardens, riads and beds around swimming pools; pool butler

  • Kids' Suite and kids' pool to entertain children aged 4 to 12.

  • 15 mins from the airport, 10 mins from Jemaa El-Fnaa and the modern city

Our accommodation(s)

Hotel location

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 MARRAKECH
Morocco

GPS:31.62175, -8.002805

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,370 reviews

TripAdvisor Rating  4.4/5  9,847 reviews

Customer review rating 5.0/5

Ferran M. Solo - Confirmed reviews ALL

During my stay at the Sofitel Marrakech, I received a very warm welcome from Miss Raouia, Stebi, and Hmamssi at the Oasis. The service was impeccable. It was really lovely. Thank you to Mr. Abdesdik, the sports instructor, and Farah at breakfast, who was very attentive.

Dear Mr Ferran M., Thank you for your kind words regarding your experience at Sofitel Marrakech. We are delighted to hear that our team members, including Miss Raouia, Stebi, Hmamssi, Mr. Abdesdik, and Farah, contributed to making your stay memorable. We appreciate your feedback and hope to welcome you back soon. Ikram Jarid Directrice des Opérations/Director of Operations

Customer review rating 5.0/5

Boumah E. Solo - Confirmed reviews ALL

Excellent hotel, very welcoming staff, superb setting, generous and refined meals, comfortable bed, and a superb V-coach in particular. Well-soundproofed rooms and a variety of very good restaurants. Thanks again to Hmamssi and Farah at breakfast. I highly recommend it.

Dear Mr Boumah e., Thank you for your kind words regarding your recent stay at Sofitel Marrakech Palais Imperial & Spa. We are delighted to hear that you enjoyed the hospitality of our staff, the dining experiences, and the comfort of your accommodations. Your recommendation is greatly appreciated. Ikram Jarid Directrice des Opérations/Director of Operations

Customer review rating 5.0/5

Dilek S. F. Solo - Confirmed reviews ALL

It was a very pleasant experience; it's always with great joy that I return to this beautiful complex with the best services, the best value for money in terms of luxury, the best restaurants, the best welcome. It's by far the best hotel complex in Marrakech, perfect. Very friendly staff with a special mention to Raoui, Ayati, Hanane, Setbi, Hamamsi, Farah breakfast, Samira Bar, Chater, Dodoz, Roass, Abounamir, Gharbia, and Sanaa Abdou Yosef at the spa.

Dear Ms Dilek S. F., Thank you for your kind words and for choosing to return to Sofitel Marrakech Palais Imperial & Spa. We are delighted to hear that you had a pleasant experience and appreciate your recognition of our friendly staff and various services. Your feedback is invaluable to us, and it motivates our team to continue providing exceptional hospitality. We look forward to welcoming you back to our beautiful complex for another memorable stay. Ikram Jarid Directrice des Opérations/Director of Operations

Customer review rating 5.0/5

Galula J. Friends - Confirmed reviews ALL

Everything was perfect! A very friendly setting, distinguished by the warm and welcoming atmosphere. A big thank you to Ms. Raouia and the entire Oasis team: breakfast, fitness: Hadoui Said Ayati Setbi Hanan Dodoz Johafa Roas Hamamsi Farah Breakfast Chater Abounamir Zanti, Sanaa Yousef, Abdesadk at the spa, for their kindness and helpfulness. We wanted for nothing during our stay. Top-notch service! And constant smiles! Thank you to the whole team, we will be back! 😊

Dear Mr Galula J., Thank you for your wonderful feedback regarding your recent stay at Sofitel Marrakech Palais Imperial & Spa. We are delighted to hear that you enjoyed our warm atmosphere and that our dedicated team, including Ms. Raouia and the Oasis staff, contributed to making your experience memorable. Your appreciation for their kindness and service is truly valued. We look forward to welcoming you back in the future for more unique moments at our hotel. Best regards, Ikram Jarid Directrice des Opérations/Director of Operations

Customer review rating 5.0/5

Moskovitz J. R. Solo - Confirmed reviews ALL

Excellent welcome. The services are top-notch, the staff is very attentive, and the room service is perfect. It's a real pleasure to stay at this establishment. We will gladly return on our next trips to Marrakech. Kudos to Farah for breakfast, Hamamsi, and Abdou the coach.

Dear Ms Moskovitz J. R., Thank you for your generous feedback. We are delighted to learn that you appreciated our attentive staff and the quality of our services. Your kind words regarding Farah, Hamamsi, and Abdou will certainly be shared with them. We look forward to welcoming you back on your next visit to Marrakech. Ikram Jarid Directrice des Opérations/Director of Operations

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Other web-users rate our hotel

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  • 982 reviews 9.6/10 Breakfast
  • 650 reviews 8.5/10 Pool

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