ibis Casa Sidi Maarouf 3 stars

Customer review rating (ALL Rating) 3.9/5 94 reviews

Best price
guarantee
ibis Casa Sidi Maarouf - Image 1
ibis Casa Sidi Maarouf - Image 2
ibis Casa Sidi Maarouf - Image 3
ibis Casa Sidi Maarouf - Image 4
La Colline II Sidi Maarouf, Route de Nouasser, 20190 CASABLANCA, Morocco

Description

Hotel extras

  • Two meeting rooms

  • A friendly restaurant and bar

  • Easy access to the property from the Zenith tram station (2 min by foot)

  • Located in the center of the Technoparc business district

  • Close to the Casablanca International Airport 15 min away

Our accommodation(s)

Hotel location

ibis Casa Sidi Maarouf

La Colline II Sidi Maarouf, Route de Nouasser
20190 CASABLANCA
Morocco

GPS:33.531003, -7.638524

Telephone
Fax +212 5225-82371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN RESTAURANT

Salads, burgers, pasta and a wide range of dishes, drinks and desserts await you in our restaurant. Ibis Kitchen offers authentic local and international cuisine in a modern, relaxed setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  94 reviews

TripAdvisor Rating  3.7/5  522 reviews

Customer review rating 5.0/5

Driss A. L. O. Solo - Confirmed reviews ALL

Super

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Mehdi BOUSLIM GM

Customer review rating 3.0/5

Taha L. Business - Confirmed reviews ALL

ayant déjà séjourné à cet hôtel bien placé propre et très pratique pour les déplacements à Casablanca, j’ai été très déçu par l’attitude du personnel notamment le Barman qui préfère terminer sa partie de billard au lieu de me servir et le receptionist qui me demande d’aller me reposer et de lui donner les coordonnées pour préparer la facture puisque j’allais quitter à 6h du matin, il ne l’a pas préparé et il n’a pas même laisser les coordonnées à son remplaçant donc j’étais obligé de les redonner de bon matin et d’attendre la préparation de ma facture.

Nous vous remercions d’avoir pris le temps de partager votre retour d’expérience suite à votre récent séjour parmi nous. Nous sommes sincèrement désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes, en particulier en ce qui concerne l’attitude du personnel au bar et à la réception. Ce type de comportement ne reflète en aucun cas les standards de service que nous nous efforçons de garantir chaque jour à nos clients. Soyez assuré que des mesures seront prises en interne afin de rappeler à nos équipes l’importance de la disponibilité, du professionnalisme et de la rigueur, notamment dans la gestion des départs anticipés. Votre remarque est prise très au sérieux et fera l’objet d’un suivi auprès des personnes concernées. Nous espérons malgré tout avoir l’opportunité de regagner votre confiance lors d’un prochain séjour, et de vous offrir l’expérience de qualité que vous êtes en droit d’attendre.

Customer review rating 4.0/5

Hicham C. Business - Confirmed reviews ALL

Je suis client habituel , ça me fait plaisir d’y retourner

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Mehdi BOUSLIM GM

Bad breakfast, terrible service, quite noisy in the night

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Breakfast - very poor selection for breakfast, especially on Thursday (I was only given a plate with few items, not even buffet). Service - very bad. I reported twice that there is a problem with shower gel and soap in my room (the pump was not working properly), this was entirely ignored. Any guest coming back to their room generated a noise in mine - I guess that's either because of the door or wind coming.

Dear Mateusz, Thank you for sharing your feedback. We are truly sorry to hear about the inconveniences you experienced during your stay. Regarding breakfast, we understand your disappointment. We are pleased to let you know that the full buffet service has now been reinstated, offering a much wider variety of options every morning, including Thursdays. We hope this will enhance your experience on future visits. We also sincerely apologize for the issue with the shower gel and soap dispenser not being addressed, despite your reports. This is not the level of service we aim to deliver, and we have taken steps to reinforce follow-up procedures with our housekeeping team. Concerning the noise, we understand how important a quiet room is for rest. For your next stay, we would be happy to allocate one of our interior-facing rooms, which offer a much calmer atmosphere. Your feedback is extremely valuable to us, and we hope to have the chance to welcome you back for a much improved experience. Warm regards, ibis Casablanca Sidi Maarouf Team

Good stay and well located

Customer review rating 5.0/5

Engineer/ K. B. Solo - Confirmed reviews ALL

Perfect, especially the way the reception Mr Abdullah meets me

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mehdi BOUSLIM GM

In partnership with TripAdvisor

Other web-users rate our hotel

  • 95 reviews 8.6/10 Location
  • 170 reviews 7.1/10 Room
  • 574 reviews 9.6/10 Service
  • 7 reviews 4.3/10 WiFi
  • 119 reviews 8.8/10 Cleanliness
  • 79 reviews 7.6/10 Food
  • 66 reviews 6.3/10 Breakfast
  • 53 reviews 9.7/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Casablanca

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.