Sofitel Casablanca Tour Blanche

Sofitel Casablanca Tour Blanche 5 stars

Customer review rating (ALL Rating) 4.4/5 538 reviews

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Hotel extras

  • Immersion in the heart of Casablanca's art deco and business district

  • Well-being institute: Sofitel Spa + indoor pool & treatment cubicles

  • L'Atelier Oriental: Moroccan-Lebanese restaurant

  • Le 24: the only panoramic bar in the city on the 24th floor of the hotel

  • Stunning views of the Medina nearby, Hassan II Mosque and the ocean

ALLSAFE approved hotel

Hotel location

Sofitel Casablanca Tour Blanche

Rue Sidi Belyout
20000 CASABLANCA
Morocco

  • STCR:  Bus Casablanca

  • By plane

    MOHAMMED V At 25.8km / 16.03 miles - Shuttle paying

  • By train

    GARE CASA PORT At 0.5km / 0.31 miles

GPS:33.597748, -7.614201

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Experience life inside the rooms and suites where feminine colors work alongside the finest materials to create a level of comfort that can only be defined as contemporary luxury. The views of the city, the ocean or the great mosque are amazing and unique The spacious, comfortable and high-tech suites tower above the city of Casablanca with views that will take your breath away. Each suite offers a butler service for a truly bespoke service experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  538 reviews

TripAdvisor Rating  4.5/5  2,621 reviews

Certificate of excellence 2022

Sofitel Casablanca Tour Blanche

TripAdvisor rating 1.0/5

2022moroccotrip Families - TripAdvisor review

This is a terrible hotel. Staff are not helpful. A pickup from the railway station, booked earlier, never materialized. We were ostensibly upgraded after waiting for a room for a couple of hours. However, the upgraded executive room was a dump. It required serious refurbishment as the upholstery was dirty and worn out. Likewise, the carpet looked dirty and requires change. The luggage area appeared mouldy. We were given one soap to share between two separate, but petite, washbasins. The phone did not work and the A/C did not cool. Hence, I had to physically go down to complain - not once but three times since we could not get any sleep. Repeated promises of sending a technician never materialized. The breakfast was very basic — my daughter had gripes after breakfast probably because the fruit she ate was not properly washed. I would not recommend this hotel. Pity since we came there from Sofitel in Marrakech which is a first rate and well run hotel.

Staff was very kind

Customer review rating 3.0/5

Heather G. Families - Confirmed reviews ALL

Although the staff went above and beyond to be hospitable, the location is not the best. The breakfast was subpar and the rooms felt humid. Also, the televisions are not updated. It would be nice to be able to access Netflix YouTube etc when in the bedroom.

Dear Mrs B., Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imane El Amri Guest Experience Manager

Customer review rating 1.5/5

Mohamed S. B. Families - Confirmed reviews ALL

The air conditioning in the suite 1604 didn’t work. The fourniture is old.

Dear Mr B., Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imane El Amri Guest Experience Manager

very good location for a city center choice, very good personnal, very good food

Customer review rating 5.0/5

B. Couples - Confirmed reviews ALL

Super good, just missed the rooftop!

Dear Mr B., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Nice hotel

Customer review rating 3.5/5

Thanks Business - Confirmed reviews ALL

Sofitel Casablanca Tour Blanche is a nice hotel. Its personnel is really friendly and welcoming, and the view is nice. Breakfast is great. However, for this hotel to deserve the Sofitel brand, it would need an in-depth renovation and more staff to be up to par: my room was a bit dusty. The fitness room didn't have water and was barely illuminated. There were no towels at the swimming pool. My shower's water was very hot and could not be tempered by much. There was no laundry sheet to fill out which items I gave to wash. The telephone in the room was broken. There was no room service menu. Etc. All these details are not super important for themselves and the hotel is still nice, but some particular focus on the overall infrastructure would be great to make this hotel amazing.

Dear Mr D., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

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Other web-users rate our hotel

  • 81 reviews 9.5/10 Location
  • 290 reviews 5.7/10 Room
  • 494 reviews 9.2/10 Service
  • 160 reviews 4.3/10 Cleanliness
  • 85 reviews 5.7/10 Vibe
  • 84 reviews 5.5/10 Food
  • 79 reviews 4.9/10 Comfort
  • 60 reviews 6.4/10 Breakfast

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