Sofitel Casablanca Tour Blanche 5 stars

Customer review rating (ALL Rating) 4.5/5 475 reviews

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Description

Hotel extras

  • Rooms and suites with view of the medina and Hassan II mosque, or the city

  • Well-being institute: Sofitel Spa with indoor pool and treatment cubicles

  • Prime location in the heart of downtown

  • 2 conference rooms with natural light

  • Opera Suite with private terrace

Our accommodation(s)

Hotel location

Sofitel Casablanca Tour Blanche

Rue Sidi Belyout
20000 CASABLANCA
Morocco

GPS:33.597748, -7.614201

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  475 reviews

TripAdvisor Rating  4.5/5  3,267 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Vuthana S. Families - Confirmed reviews ALL

Dirty rooms, strong sewer smell, poor overall plumbing and maintenance

Dear Vuthana S., Thank you for sharing your feedback. We sincerely apologize for the issues you encountered regarding cleanliness and maintenance. Your comments are invaluable to us as we strive to enhance our guests' experiences. Best regards, Lisa Bertrand Guest Experience Manager

Customer review rating 0.5/5

Abdullah A. Business - Confirmed reviews ALL

The room has mold smell , it’s not well kept it’s sizeable. Best thing in the hotel are staff. The morccan staff are very friendly. Also, the breakfast buffet has so many fruit flies flying around I did not want to have breakfast anymore.

Dear sir A., Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced in your room and with the breakfast service. We are glad to hear that our Moroccan team made a positive impression, and we truly appreciate your kind words about their friendliness. Please rest assured that your comments regarding the room and breakfast have been shared with the relevant teams to ensure improvements are made. We hope to have the opportunity to welcome you back and provide a flawless experience in the future. Kind regards, Lisa Bertrand Guest Experience Manager Sofitel Casablanca Tour Blanche

Customer review rating 5.0/5

Guillaume A. S. Solo - Confirmed reviews ALL

Perfect unique smooth relaxing I would like to thank the Casablanca Sofitel team for their warm welcome, especially -Hajar public relations in the food and beverage area , very friendly , highly customer focused - -Samira and Salma at the spa: very efficient competent, very high customer service These 3 Sofitel employees are perfect ambassadors of Sofitel savoir faire and of Morocco

Dear Mr. S., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay at Sofitel Casablanca and felt relaxed and well cared for. Your kind words for Hajar, Samira, and Salma are truly appreciated. We are proud to have them as part of our team, and your recognition of their dedication and professionalism means a great deal to all of us. They truly represent the Sofitel spirit and Moroccan hospitality. We look forward to welcoming you back for another memorable stay. Warm regards, Lisa Bertrand Guest Experience Manager

Great stay in Casablanca

TripAdvisor rating 4.0/5

alicethecat123 TripAdvisor review

We had a wonderful time and enjoyed our stay at the Sofitel Casablanca. All of the staff was incredibly kind and helpful. Ayoub went out of his way to assist us and make sure we were taken care of.

Dear Alice, Thank you very much for your lovely feedback. We are delighted to hear that you had a wonderful stay at Sofitel Casablanca and enjoyed the attention and care provided by our team. Your kind words for Ayoub will be shared with him, he will be thrilled to know that his efforts made a difference during your stay. We look forward to welcoming you back for another memorable experience. Warm regards, Lisa Bertrand Guest Experience Manager

Excellente

TripAdvisor rating 5.0/5

DayTrip13833297655 TripAdvisor review

Excellent stay at the Sofitel Casablanca! Elegant hotel, impeccable service, and a warm welcome. A big thank you to Khalil El Malih for their professionalism and kindness—they made my stay unforgettable.

Dear Customer, Thank you very much for your kind feedback. We are delighted to hear that you had an excellent stay at Sofitel Casablanca and enjoyed our elegant hotel and warm service. Your special mention of Khalil El Malih will be shared with him, and I am sure he will be thrilled to know that his professionalism and kindness made your stay unforgettable. We look forward to welcoming you back for another memorable experience. Warm regards, Lisa Bertrand Guest Experience Manager

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Other web-users rate our hotel

  • 136 reviews 9.7/10 Location
  • 374 reviews 5.7/10 Room
  • 551 reviews 7.8/10 Service
  • 5 reviews 5.6/10 WiFi
  • 168 reviews 2.9/10 Cleanliness
  • 97 reviews 4/10 Amenities
  • 90 reviews 7.7/10 Breakfast
  • 44 reviews 3.1/10 Value

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