Sofitel Casablanca Tour Blanche Hotel 5 stars

Name: Sofitel Casablanca Tour Blanche
Address: CASABLANCA, 20000, MOROCCO
Telephone: (+212)5/22456200
Rating: 4.5

Customer review rating 4.5/5 3,446 reviews

ALLSAFE approved hotel

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+ 25 Services

Sofitel Casablanca Tour Blanche Hotel

French luxury and local cuisine in the world's most exciting city

Welcome to the Sofitel Casablanca Tour Blanche where art inspires the arts of life! Casablanca is cosmopolitan and artistic, as is our hotel with its exhibitions, literary meetings and fashion shows

Jérôme LOBIER, Hotel Manager

In the economic capital, close to the Medina, overlooking the White City, experience art, culture and fashion. With a contemporary, luxurious interior and oriental touches, Sofitel Casablanca has 141 rooms and 30 panoramic suites. The elegant bar highlights mixology and the brasserie, exclusive Moroccan-Lebanese restaurant and spa with indoor swimming pool will create a unique indulgent experience.

The 24-storey hotel is the second largest building in the city. For smaller events, the hotel has a rooftop bar, Le 24, also designed for tailored private celebrations. Located close to the Medina, the port and the ocean, Sofitel Casablanca Tour Blanche offers an exceptional setting for business or leisure stays to discover Casablanca, a lively, active and creative city!

Hotel extras

Immersion in the heart of Casablanca's art deco and business district
Well-being institute: Sofitel Spa + indoor pool & treatment cubicles
L'Atelier Oriental: Moroccan-Lebanese restaurant
Le 24: the only panoramic bar in the city on the 24th floor of the hotel
Stunning views of the Medina nearby, Hassan II Mosque and the ocean

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Casablanca Tour Blanche

Rue Sidi Belyout
20000 casablanca
morocco

Tel: +212522456200

Fax: (+212)5/22542218

Check-in from 15h00

Check out up to 12h00

STCR : Bus Casablanca

By plane
MOHAMMED V At 25.8km / 16.03 miles - Shuttle paying
By train
GARE CASA PORT At 0.5km / 0.31 miles

GPS :33.597748, -7.614201

Hotel services

BRASSERIE LA TOUR

The Brasserie La Tour restaurant serves traditional French brasserie classics all day. The chef offers a new menu every week and his special is available at lunch and dinner. Make sure to try the delightful breakfast.

LATELIER ORIENTAL

Every evening at the Atelier Oriental restaurant, the chef showcases exquisite oriental cuisine inspired by the finest Moroccan and Lebanese.

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

2 Restaurants
One Bar
Breakfast
- Buffet Additional charge
Room service
- Cold snacks
- Hot meals

5 Meeting rooms
Business Center
- Business center is wheelchair accessible

Wheelchair accessible hotel

Hotel informations
- 171 rooms
- 5 rooms for people with reduced mobility
- 12 family rooms
- 7 connecting rooms
- 40 non-smoking rooms
- 24 floors
Languages spoken at the hotel
- Arabic
- English
- French
- Russian
- Chinese Mandarin
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- WiFi in the communal areas
- High Speed WiFi
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Check In & Check-out facilities
- Express check-out
- Express check-in
Porter
- Porter
Concierge
- Concierge
Safe deposit box at reception
- Safe deposit box at reception
Currency exchange
- Currency exchange

Shuttle
- MOHAMMED V Additional charge
- CMN Additional charge
Sofitel
- On site
- Private

Bassa
- Covered
- On site
So Fit
- On site
- Hammam
- Massage
- Sauna room

Art gallery
Gift shop/newspaper shop

Services for children
- Childrens TV Channels

Our accommodation(s)

Experience life inside the rooms and suites where feminine colors work alongside the finest materials to create a level of comfort that can only be defined as contemporary luxury. The views of the city, the ocean or the great mosque are amazing and unique The spacious, comfortable and high-tech suites tower above the city of Casablanca with views that will take your breath away. Each suite offers a butler service for a truly bespoke service experience.

CLASSIC ROOM WITH 1 KING SIZE BED AND CITY VIEW

Max. number of persons: 3
Area: From 33 m² / 355 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

CLASSIC ROOM WITH 2 SINGLE SIZE BEDS AND CITY VIEW

Accessible room

Max. number of persons: 3
Area: From 33 m² / 355 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

SUPERIOR ROOM WITH 1 KING SIZE BED AND PORT AND CITY VIEW

Max. number of persons: 3
Area: From 33 m² / 355 sq ft
Views: Harbour view, City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 SINGLE SIZE BEDS, CITY VIEW

Max. number of persons: 3
Area: From 33 m² / 355 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

LUXURY ROOM WITH 1 KING SIZE BED AND VIEW OF THE MEDINA, HASSAN II MOSQUE AND THE OCEAN

Max. number of persons: 3
Area: From 35 m² / 377 sq ft
Views: City View, Panorama view, Harbour view *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

LUXURY ROOM WITH 2 SINGLE SIZE BEDS AND VIEW OF THE MEDINA, HASSAN II MOSQUE AND THE OCEAN

Max. number of persons: 3
Area: From 33 m² / 355 sq ft
Views: Harbour view, City View, Panorama view *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Beautiful room, king size bed, high floor, view of medina, HASSAN II mosque and the sea

Max. number of persons: 3
Area: From 35 m² / 377 sq ft
Views: Ocean/Sea view *

Subject to availability

Bathrobe
Slippers
Shoe polisher
Automatic wake up call

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 1,500 m²
Maximum capacity: 1326 people
Maximum banquet capacity: 640 people

Find out more

Yes

Alsogaih M. Business - 15/10/2021 Confirmed reviews ALL

Excellent Pleased to meet the outstanding receptionist ( AMNIAH ) if the this the right spelling ? She is the the front line and the best marketing personality

Dear Mr A., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience MAnager

Stay was «ok » but hotel need absolutely a refresh

Anonymous Business - 09/10/2021 Confirmed reviews ALL

Rooms need urgently a refresh as the rest of the hotel also a deep cleaning need to be done in the room and corridors (the cleaning team is doing the best job they can do with the limited time they have and the limited tolls they have) … Breakfast was a absolutely disappointing (food was not fresh, not well presented and not correctly keep a the right temperature, limited quantity a beverages (almost impossible to have a second glass of orange juice) coffee was terrible … except the pancakes station … the staff is doing is helping and it is doing a good job …

Dear MR R., Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imane El amri Guest Experience Manager

Excellent stay...friendly staff

Faiz A. Couples - 05/10/2021 Confirmed reviews ALL

Made feel home from the minute I checked in the hotel

Eric Business - 03/10/2021 Confirmed reviews ALL

Nice stay . The staff was very helpful and pleasant. However the cleanliness, the quality of the rooms were not at the Sofitel standards. Relatively old hotel which would need a refurbishment.

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

David C. Couples - 28/09/2021 Confirmed reviews ALL

From the moment we arrived, everything was wonderful!

Business Trip

irahmani Business - 26/09/2021 TripAdvisor review

Very nice experience as usual The staff has nice attitude they were helpful and reliable especially the head of the housekeeping department Ms Chemsi she always do her best to meet guest expectations. I 'll be back soon

Cher Monsieur RAHMANI, Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Casablanca Tour Blanche. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

A quick and pleasant stay

Saif A. Friends - 05/09/2021 Confirmed reviews ALL

First time at the hotel, I was upgraded to a suite and given a room until they prepare it. Quick check in process and a delicious breakfast selection. Ms. Lina Lahlou from guest relations was exceptionally courteous and helpful in planning my stay while I was there. Would stay there again in my future trips.

Excelent sejour

Hm Families - 04/09/2021 Confirmed reviews ALL

Top top

Dear Mr M., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience MAnager

Good stay

Anthony M. Business - 31/08/2021 Confirmed reviews ALL

Room was comfortable and hotel was in a great location. Air conditioner could've worked better but I made due. Maybe more English speaking channels would be nice and ESPN would be great

Overall great experience & great stay

Nordine Families - 28/08/2021 Confirmed reviews ALL

The overall experience was great but it was not my first time, I would firstly call out the overall staff quality of service as overall everyone was kind, helpful and extremely polite. I also want to call out the professionalism of the General Manager, Jerome Lobier, who was kind enough to upgrade me for a past bad experience I had. The only thing I would just maybe draw the attention is there are some areas in the room that needed renovating/refreshing but this is the only main thing to call out.

Execllent Cutomer service

Muhammed S. N. Couples - 16/08/2021 Confirmed reviews ALL

Excellent Customer service . All staff made our stay very comfotable. The Suite I stayed was very comfortable and has high standered. Staff at Breakfast bar was great and maintained their politness and good service .

Dear Mr Shahid N., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Great stay and staff!

aliM5840TV Business - 15/08/2021 TripAdvisor review

Wonderful Staff and welcome! Everything was perfect as usual. Particular thanks to Imane. She is a great manager !!! I recommend it regarding the very good service provided during my stay. Thanks to all guys👍🏼

Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Casablanca Tour Blanche. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Jérôme Lobier.

Great stay. Great hospitality and Great team

Mane A. Families - 12/08/2021 Confirmed reviews ALL

my family and I enjoyed as always the great hospitality and good care during our stay.

Very good stay

Anonymous Couples - 08/08/2021 Confirmed reviews ALL

Very nice experience

Good stay

Suzyo D. C. Solo - 27/07/2021 Confirmed reviews ALL

Upon arrival I was greeted so kindly and already felt comfortable and at home. I got some upgrades like breakfast included everyday which was awesome. My only complaints were some hospitality was lacking in some areas like the host in the main dining room. She only was focused on serving the Moroccans. When I asked her several times for a menu or drink, never came that I had to go to the manager. This made me a bit upset and was a let down as it happened twice

Dear M. C., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Always my favorite

Mohamed E. Business - 25/07/2021 Confirmed reviews ALL

Competent staff

Dear Mr E. Tawfik Ahmed, We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Magic Carpet Ride

Mj Families - 23/07/2021 Confirmed reviews ALL

Beautiful hotel, great location, top notch staff, service at the highest level.

Dear Mr m., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Find another hotel

michelleduncan2021 23/07/2021 TripAdvisor review

The air conditioning would not cool the room. The bed was wore out and had a pad added to the mattress that could not be positioned properly. The lobby and eating area was hit as well. The people are great. Breakfast was not great at all, flies are everywhere in the buffet.

Dear Mr DUNCAN, Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jerome Lobier

A bit run down

WuffyDC Business - 20/07/2021 TripAdvisor review

This hotel definitely needs some TLC. Two lights in my room didn't work. The bed seemed to sit on two different frames, with one side a couple of inches higher than the other. The furniture is scratched and the upholstery very dirty. The phone didn't work. The AC was pretty weak. All in all, not up to par with other Sofitel properties. The staff, however, were excellent.

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jerome Lobier

Hotel needs some love

Anonymous Business - 02/07/2021 Confirmed reviews ALL

The Lobby is bright and modern. The rooms need some love. Rooms are old dated and worn. Even smell a bit. This is not up to Accor standards.

Dear Mrs B., Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imane El Amri Guest Experience Manager

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