Sofitel Casablanca Tour Blanche Hotel 5 stars

Customer review rating 4.5/5 3,200 reviews

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Sofitel Casablanca Tour Blanche
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Hotel extras

  • Immersion in the heart of Casablanca's art deco and business district

  • Well-being institute: Sofitel Spa + indoor pool & treatment cubicles

  • L'Atelier Oriental: Moroccan-Lebanese restaurant

  • Le 24: the only panoramic bar in the city on the 24th floor of the hotel

  • Stunning views of the Medina nearby, Hassan II Mosque and the ocean

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • MOHAMMED VPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • GolfPaying
  • Tennis (Nearby)Paying
  • Beach and water sportsPaying
  • Other sports activitiesPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Casablanca Tour Blanche

Rue Sidi Belyout
20000
casablanca
morocco

Tel: +212522456200

Fax: (+212)5/22542218

Check-in from 15h00

Check out up to 12h00

  • STCR :  Bus Casablanca

  • By plane

    MOHAMMED V At 25.8km / 16.03 miles - Shuttle paying

  • By train

    GARE CASA PORT At 0.5km / 0.31 miles

GPS :33.597748, -7.614201

Our accommodation(s)

Experience life inside the rooms and suites where feminine colors work alongside the finest materials to create a level of comfort that can only be defined as contemporary luxury. The views of the city, the ocean or the great mosque are amazing and unique The spacious, comfortable and high-tech suites tower above the city of Casablanca with views that will take your breath away. Each suite offers a butler service for a truly bespoke service experience.

CLASSIC ROOM WITH 1 KING SIZE BED AND CITY VIEW

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM WITH 2 SINGLE SIZE BEDS AND CITY VIEW

Accessible room
  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM WITH 1 KING SIZE BED AND PORT AND CITY VIEW

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Views: Harbour view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 SINGLE SIZE BEDS, CITY VIEW

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM WITH 1 KING SIZE BED AND VIEW OF THE MEDINA, HASSAN II MOSQUE AND THE OCEAN

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: City View, Panorama view, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM WITH 2 SINGLE SIZE BEDS AND VIEW OF THE MEDINA, HASSAN II MOSQUE AND THE OCEAN

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Views: Harbour view, City View, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Beautiful room, king size bed, high floor, view of medina, HASSAN II mosque and the sea

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Bathrobe
  • Slippers
Rooms

Our restaurants and bars

L'ATELIER ORIENTAL

Type of cuisine: null

Every evening at the Atelier Oriental restaurant, the chef showcases exquisite oriental cuisine inspired by the finest Moroccan and Lebanese.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BRASSERIE LA TOUR

Type of cuisine: French

The Brasserie La Tour restaurant serves traditional French brasserie classics all day. The chef offers a new menu every week and his special is available at lunch and dinner. Make sure to try the delightful breakfast.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CASART

Non contractual photo

This lounge bar in Casablanca is open night and day and pays tribute to local artists and vintage champagnes. Soak up the calm, sophisticated atmosphere and contemporary design of the luxurious Terrace. Tapas and Aty cocktails.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 1,500

  • Maximum capacity: 1,326 people

  • Maximum banquet capacity: 640 people

Find out more

Our guest reviews for
Sofitel Casablanca Tour Blanche

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,200 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,409 reviews

bon séjour

Customer review rating 4.5/5

S. Solo - 15/10/2020 Confirmed reviews ALL

i trully loved my stay in this charming hotel! Rooms and reception area were very clean and beautifully designed. Staff was very friendly and helpful huge thank you to the Guest Service Manager - she is truly amazing and definitely on the right spot with her friendly and caring attitude towards hotel guests!

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager
Customer review rating 4.5/5

Ayoub C. Couples - 09/10/2020 Confirmed reviews ALL

Very satisfied !!! Great staff !!!

Dear Mr. c., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager
Customer review rating 4.5/5

Hamza Business - 30/07/2020 Confirmed reviews ALL

I used to book sofitel many times, but this time i didn't feel the warming welcome neitheir 5 stars services

Cher Monsieur F., Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Casablanca Tour Blanche. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Imane El Amri Guest Experience Manager

Excellent stay, the staff assited us way above expectation to extend our stay due to the coronavirus siuation

Customer review rating 4.5/5

Anthony S. Families - 26/03/2020 Confirmed reviews ALL

We had to extend our stay by one night due to the corona virus and requested a late check out, we were extremely well assisted by your front of house staff, Wissel, Imame, and Mehdi/

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Not what I expect from a Virtuoso property

Customer review rating 4.5/5

Brenda Couples - 16/03/2020 Confirmed reviews ALL

The people were great, very nice & welcoming. One thing that lacked was the service. Although the restaurant was fine, the bar definitely was not. We had more than once that someone took our order after sitting down at a table & waiting quite a while, and then they just disappeared. We eventually would go up to the bar and order from someone else, who was very nice & provided quick service. Walking into our room, it smelled of mold & mildew. We realized why when we took our shower in the morning and the water did not drain but instead ran out into the bathroom, and I am sure through the wall onto the carpet in the bedroom. We used all of our towels to swab up as best possible. We had an ocean view room. However, we could not see through the dirt and grime on the windows to enjoy it. The bed was worn out & sagging and needed to be replaced. Instead there was a pad on top of the mattress that was too small for the bed size. The combination caused you to either roll out of the bed or roll towards the middle. My husband was so uncomfortable that he hardly got any sleep while we were there. All-in-all, not what I would expect from a Virtuoso property. Especially at the price we were charged. I am wishing that I should have booked down the street for half the price and had a better experience.

Dear Mrs. H., Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imane El Amri Guest Exeprience Manager

Bad expereince

Customer review rating 4.5/5

Al G. Families - 10/03/2020 Confirmed reviews ALL

Middle of the night loud water pipe noise kept us awake Saturday night concert music show in the hotel drum beats could be heard on our 10th floor room Some in our party complained that some rooms had poor water drainge Elevators frequently full or loos the floor option that you chose when stopping at a different floor

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imane El Amri Guest Experience Manager

Good stay

Customer review rating 4.5/5

Carolyn D. Families - 04/03/2020 Confirmed reviews ALL

I stayed at the Sofitel prior to my tour of Morocco: was met by staff who greeted me and helped me settle as I needed to

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Top notch

Customer review rating 4.5/5

Dhianesh Families - 03/03/2020 Confirmed reviews ALL

We couldn't have asked for more. The staffs stood for their hospitality, the rooms for the cleanliness and the food for its quality. we liked everything about the hotel. will definitely stay again.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Terrific staff, fabulous view from mosque-facing room.

Customer review rating 4.5/5

Anonymous Couples - 03/03/2020 Confirmed reviews ALL

Sofitel helped us cancel one reservation and check in five days sooner than planned, allowing us to keep our original, very well-priced booking. Everyone from the front door to the front desk was helpful and charming. This level of service was also our experience at the Sofitel in Naples a few years ago. A good track record.

Cher Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Casablanca Tour Blanche. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Imane El Amri Guest Experience Manager

A great hotel in the heart of a fascinating city

Customer review rating 4.5/5

John M. Couples - 02/03/2020 Confirmed reviews ALL

Lovely staff, great breakfasts, only minutes from the centre of Casablanca.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Good stay with great view on mosque from top floor

Customer review rating 4.5/5

Re Business - 01/03/2020 Confirmed reviews ALL

Good stay overall however the rooms would need a little refresher.

Dear Mr. E., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Average stay

Customer review rating 4.5/5

Vaibhav Business - 01/03/2020 Confirmed reviews ALL

Not a great room Good location

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imane El Amri Guest Experience Manager

welll located

Customer review rating 4.5/5

S N. Couples - 01/03/2020 Confirmed reviews ALL

Both accommodation and service were good. Only complaint was that we could not use the bar in the evenings as the cigar smoke was so thick.

Dear Mrs. N., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Nothing more than O.K.

Customer review rating 4.5/5

Cagri Business - 01/03/2020 Confirmed reviews ALL

Average rooms, very kind staff at the reception. However, extremely rude staff at the restaurant side. Overall OK stay but should not expect a lot.

Dear Mr. Y., Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imane El Amri Guest Experience Manager
Customer review rating 4.5/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

The hotel is well located but I expected better service (mini bar wasn't free, finishes not great (for example hooks were missing on the curtains) and towels were changed everyday even though I hanged them as indicated in the room). Staff are nice except at breakfast where some obviously did not care about the customers.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imane El Amri Guest Experience Manager

Excellent service and beautiful property

Customer review rating 4.5/5

Anonymous Couples - 23/02/2020 Confirmed reviews ALL

We had a wonderful experience at the hotel. The staff was gracious and accommodating, and made sure we had everything we needed. The little touches were incredible, and the room was well equipped and a great size.

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Well located, breakfast was excellent

Customer review rating 4.5/5

Cherry S. Families - 20/02/2020 Confirmed reviews ALL

Loved the location - easy walk from casa port train station and the Hassan II Mosque, the famous Rick’s cafe was also a 15-minute walk away. Hotel staff were friendly and helpful. The room is a little bit small, though adequate. Nice touch with an electric diffuser but I really didn’t like the hair dryer which was too old with a very sticky surface. The other minor thing is, although we had booked a room for two, there was only one pair of slippers. Housekeeping very quickly delivered another pair when we requested. The bedding was very of great quality and very comfortable. Overall a very nice stay.

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Great staff

Customer review rating 4.5/5

Jim H. Friends - 17/02/2020 Confirmed reviews ALL

We thought the room decor was too dark. Dining room and staff were excellent.

Dear Mr. h., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Beautiful hotel

Customer review rating 4.5/5

Julie G. Couples - 16/02/2020 Confirmed reviews ALL

Our stay was very brief, we just showered and slept. Overall, the room was comfortable. However the bed was put together in any old way, so the pillowtop was bunched to one side, and the sheets were not tucked in so as soon as we sat on the bed they were slipping off. I had to remake the bed, and then we had a god night of sleep. The view was incredible, but we only experienced it in the dark. I will be going back to this hotel even if I have to make my own bed.

Dear MRs. G., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Great location, Epic Stay

Customer review rating 4.5/5

Colin N. Business - 15/02/2020 Confirmed reviews ALL

The Hotel is Awesome. The Staff are amazing, helpful and are always smiling. Would stay there again and again.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

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